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Scope [Example from the Project Management Improvement
Project]
Business Need
The Project Management Improvement project is an initiative of
process improvement efforts atDoIT, which is sanctioned by DoIT
executive management through Project Management at DoIT
A Social Contract. This project will produce tangible products
and will initiate actions to improveproject management practices at
DoIT. The following are some anticipated benefits of the
projectmanagement improvement initiative:
Greater customer satisfaction with the quality of DoITs products
and services
Increased expertise and consistency in project management
practices throughout theorganization
Better understanding on the part of stakeholders regarding a
specific projects status andhow a project is being managed
Enhanced communication and participation among project
stakeholders and teammembers
Greater management control of DoIT budget, timeline, and staff
resource allocations
Ability to measure continuous improvement of project management
processes and
practices through the establishment of baseline data
Project Goals
Goal 1: Continuously improve DoITs organizational competency in
all components of projectmanagement, thereby satisfying our
customers with high quality products and servicesdelivered on time,
within budget, according to customer requirements
Goal 2:Establish and implement mechanisms for continuous
improvement of project management
competencies, providing for measurable improvements in the near
and long term
Goal 3: Model exemplary behavior in project management by
conducting ourselves openly,honestly, respectfully, with integrity
and civility
Product Description
Effective project management involves multiple components. This
project will deliver allcomponents in multiple phases, thereby
producing gradual improvements in staff effectiveness andproject
outcomes. Some components provide technique support mechanisms;
others develop andsupport human and technical competencies and
behaviors. The components are briefly describedin the following
list:
Framework - provides a mechanism that guides users through a
proper order of projectactivities
Tools - support project team use of the framework and good
project management practices
Project Management Skills assure effective use of project
management techniques andbehaviors
Culture - provides an environment that nurtures, promotes, and
expects well-executedprojects
Thinking - encourages project visioning and problem solving
Politics - aligns project staff and customers in shared goals
and efforts toward effectiveresults
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Communication - binds all components into a foundation that
supports successful projects
Project Customer, Project Sponsor and Project Manager
Name Organization
Project Customer Project ManagersCIO OfficeTech Directors
UW-Madison - Division of Information TechnologyUW-Madison -
Division of Information TechnologyUW-Madison - Division of
Information Technology
Project Sponsor Name2 ProjectSponsor
UW-Madison - Division of Information Technology-Division
Office
Project Manager Name1 ProjectManager
UW-Madison - Division of Information Technology -Division
Office
Project Boundaries
In Scope
Developing and continuously refining a rollout strategy for
project managementimprovements
Coordinating phased development and implementation of a project
managementframework and supporting tools
Coordinating efforts to improve project management competencies
and behaviors atDoIT
Measuring usage and improvements in DoITs project management
practices
Out of Scope
Managing any projects that are not part of project management
improvements
Critical Success Factors
Project management gaps closed at DoIT per project management
measurement
Quick and early prioritized success
Leverage prior work of QTSI and other efforts Success of
on-going communications
Successful delivery of training
Successful peer feedback
Successful customer evaluation and feedback
Firm foundation for continuous improvement
Project Assumptions
The goals of this project support the vision, mission, and goals
of DoIT, helping faculty,staff and students realize their visions
through the use of information technology.
The project helps DoIT achieve its goal of outstanding customer
service.
DoIT management actively supports improvements in each of the
seven component areas:framework, tools, project management skills,
thinking, culture, politics, and communication.
DoIT management and staff comply with specifications for all
project managementresponsibilities as stated in the Project
Management at DoIT A Social Contractdocument.
The timeline is reasonable and doable. The phased rollout
supports early success andcontinued improvement. The project
includes a lengthy implementation as components aredeveloped and
implemented, followed by sustained competency and improvements in
theseven component areas.
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DoIT management assigns key project roles and adequate budget
for the development andimplementation of this project.
Effective, adequate, and appropriate levels of communication
occur between DoITmanagement, the sponsor, and the project team
during all phases of the project.
The framework deliverable avoids excessive detail to ensure
common understanding,flexibility, and adoption.
The deliverables of the project are implemented DoIT-wide,
supporting many diversefunctional groups, projects, and
customers.
Project Constraints
Show definite project management improvement in six months
Deliver results within the project management capability level
of the organization
Use peer reviews to ensure successful roll-out
Project Deliverables
Key deliverables for this project are:
Deliverable Description
Phase 1
Approved Project Charter Describes purpose, boundaries,
deliverables andhigh-level timelines, cost and roles
Approved Project Plan Includes baseline project schedules,
budget,staffing and control plans for communication, change, issue,
risk, quality and procurement management
Project Management Framework v1.0 Describes the main stages and
activities of projectmanagement. To be used as a guide.
Project Management Framework Delivery Tool v1.0 Web based
performance management system topresent framework to end users
Pilot Project using the Project ManagementFramework v1.0
Apply Framework to a real project and assessfeedback for
improvement
Phase IIApproved Project Charter See above
Approved Project Plan See above
Pilot Project using the Project ManagementFramework v1.0
Apply Framework to a real project and assessfeedback for
improvement
Project Management Framework v1.1 Revised Framework based on
proposedimprovements from measuring and assessing pilotproject
use
Project Management Framework Delivery Tool v1.1 Revised Web
based performance managementsystem based on proposed improvements
frommeasuring and assessing pilot project use
Project Management Quality Management Establish the measurements
to be used to assessimprovement of project management at DoIT
Phase III and Thereafter
Measures of Project Management Effectiveness To continuously
improve project management
practices
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