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21 21 st st Century Leadership Century Leadership

21st Century Leadership

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Page 1: 21st Century Leadership

2121stst Century Leadership Century Leadership

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The sustainment, growth, and health of all organizations in the 21The sustainment, growth, and health of all organizations in the 21 stst Century—civilian, military, profit or non profit—will rise or fall on one Century—civilian, military, profit or non profit—will rise or fall on one fundamental factor: Leadership. fundamental factor: Leadership.

The 21The 21stst Century leader will need to understand how to lead globally, Century leader will need to understand how to lead globally, culturally, across generational gaps, and in a highly technological culturally, across generational gaps, and in a highly technological environment. The leader will also need to unleash his or her workers so environment. The leader will also need to unleash his or her workers so they can tap into their heart, mind, body, and soul. they can tap into their heart, mind, body, and soul.

The 21The 21stst Century leader will need to understand how to develop and Century leader will need to understand how to develop and maintain teams, understand creative leadership, and how to be a maintain teams, understand creative leadership, and how to be a transformational coach. transformational coach.

The following presentation offers information on how leaders and The following presentation offers information on how leaders and leadership effect organizations. leadership effect organizations.

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"Great leaders face the uncertainty of "Great leaders face the uncertainty of today's world with hope: they inspire today's world with hope: they inspire through clarity of vision, optimism, and through clarity of vision, optimism, and a profound belief in their-and their a profound belief in their-and their people's-ability to turn dreams into people's-ability to turn dreams into reality" (Boyatzis & McKee, 2001, p. 3). reality" (Boyatzis & McKee, 2001, p. 3).

2121stst Century Leaders are needed to lead in a Century Leaders are needed to lead in a uncertain, complex, and dangerous environmentuncertain, complex, and dangerous environment

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“ “The most effective competitors in the twenty-first century will be the The most effective competitors in the twenty-first century will be the organizations That learn how to use shared values to harness the organizations That learn how to use shared values to harness the emotional energy of employees. As speed, quality, and productivity emotional energy of employees. As speed, quality, and productivity become more important, corporations need people who can become more important, corporations need people who can instinctively act the right way, without instructions, and who feel instinctively act the right way, without instructions, and who feel inspired to share their best ideas with their employers. That calls for inspired to share their best ideas with their employers. That calls for emotional commitment. You can’t get it by pointing a gun. You emotional commitment. You can’t get it by pointing a gun. You can’t buy it, no matter how much you pay. You’ve got to earn it, by can’t buy it, no matter how much you pay. You’ve got to earn it, by standing for values that other people want to believe”, want to standing for values that other people want to believe”, want to identify with, “and by consistently acting on those values” identify with, “and by consistently acting on those values”

(Tichy and Sherman, 1994, p. 195).(Tichy and Sherman, 1994, p. 195).

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Creative thinking Creative thinking “ “is the introduction of new ideas and ways of doing things that serves is the introduction of new ideas and ways of doing things that serves

some purpose-to overcome a problem, meet a need, or seize an some purpose-to overcome a problem, meet a need, or seize an opportunity. Creative thinking is a process that results in change, while opportunity. Creative thinking is a process that results in change, while leaders often act as the impetus for change” leaders often act as the impetus for change”

(Puccio, Murdock & Mance, 2007, p. 7). (Puccio, Murdock & Mance, 2007, p. 7).

2121stst Century Leaders are not satisfied with Century Leaders are not satisfied with the status quo and desire new ways to thinkthe status quo and desire new ways to think

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““Creative thinking is ongoing, and at some point Creative thinking is ongoing, and at some point someone usually comes up with a better or less someone usually comes up with a better or less expensive way of doing things-thus change is ever expensive way of doing things-thus change is ever present.” (Puccio, Murdock & Mance, 2007, p. 5) present.” (Puccio, Murdock & Mance, 2007, p. 5)

““To raise new questions, new To raise new questions, new possibilities, to regard old possibilities, to regard old problems from a new angle, problems from a new angle, requires creative imagination and requires creative imagination and marks real advance in science.”   marks real advance in science.”    Albert Einstein*Albert Einstein*

*(http://www.leadershipnow.com, n.d., n.p.)

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The most valuable "currency" of any organization is the The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority."all his people. This is the leader's highest priority." W. Edwards Deming* W. Edwards Deming*

*(http://www.leadershipnow.com, n.d., n.p.)

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““Innovation— any new idea—by definition will not be accepted at first. It takes Innovation— any new idea—by definition will not be accepted at first. It takes repeated attempts, endless demonstrations, monotonous rehearsals before repeated attempts, endless demonstrations, monotonous rehearsals before innovation can be accepted and internalized by an organization. This requires innovation can be accepted and internalized by an organization. This requires courageous patience.” courageous patience.”

Warren Bennis*Warren Bennis*

*(http://www.leadershipnow.com, n.d., n.p.)

2121stst Century Leaders seek innovative ways for the future Century Leaders seek innovative ways for the future

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Goleman (1998) has maintained that “the act of innovation is both cognitive Goleman (1998) has maintained that “the act of innovation is both cognitive and emotional. Coming up with a creative insight is a cognitive act-but and emotional. Coming up with a creative insight is a cognitive act-but realizing its value, nurturing it and following through calls on emotional realizing its value, nurturing it and following through calls on emotional competencies such as self-confidence, initiative, persistence, and ability to competencies such as self-confidence, initiative, persistence, and ability to persuade”persuade” (Puccio, Murdock & Mance, 2007, p. 51) (Puccio, Murdock & Mance, 2007, p. 51)

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““One must not hesitate to innovate and change with the times. One must not hesitate to innovate and change with the times. The leader who stands still is not progressing, and he will not The leader who stands still is not progressing, and he will not remain a leader for long.” Vince Lombardi remain a leader for long.” Vince Lombardi (Phillips, 2001, p 37)(Phillips, 2001, p 37)

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"Innovation is the specific tool of entrepreneurs, the means by which they "Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service. exploit change as an opportunity for a different business or a different service. It is capable of being presented as a discipline, capable of being learned, It is capable of being presented as a discipline, capable of being learned, capable of being practiced. Entrepreneurs need to search purposefully for the capable of being practiced. Entrepreneurs need to search purposefully for the sources of innovation, the changes and their symptoms that indicate sources of innovation, the changes and their symptoms that indicate opportunities for successful innovation. And they need to know and to apply opportunities for successful innovation. And they need to know and to apply the principles of successful innovation."   the principles of successful innovation."       Peter Drucker*Peter Drucker*

*(http://www.leadershipnow.com, n.d., n.p.)*(http://www.leadershipnow.com, n.d., n.p.)

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““Visionary Thinking – articulating a vivid image of what you want Visionary Thinking – articulating a vivid image of what you want to create.” (p. Puccio, Murdock & Mance, 2007, p. 54)to create.” (p. Puccio, Murdock & Mance, 2007, p. 54)

2121stst Century Leaders see the end state before they begin Century Leaders see the end state before they begin

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““Some believe there is nothing one man or one woman can do against the enormous Some believe there is nothing one man or one woman can do against the enormous array of the world's ills -- against misery, against ignorance, or injustice and violence. array of the world's ills -- against misery, against ignorance, or injustice and violence. Yet many of the world's great movements, of thought and action, have flowed from Yet many of the world's great movements, of thought and action, have flowed from the work of a single man. the work of a single man.

A young monk began the Protestant reformation, a young general extended an A young monk began the Protestant reformation, a young general extended an empire from Macedonia to the borders of the earth, and a young woman reclaimed empire from Macedonia to the borders of the earth, and a young woman reclaimed the territory of France. It was a young Italian explorer who discovered the New the territory of France. It was a young Italian explorer who discovered the New World, and 32 year old Thomas Jefferson who proclaimed that all men are created World, and 32 year old Thomas Jefferson who proclaimed that all men are created equal. ‘Give me a place to stand,’ said Archimedes, ‘and I will move the world.’ equal. ‘Give me a place to stand,’ said Archimedes, ‘and I will move the world.’

These men moved the world, and so can we all.” Robert F. KennedyThese men moved the world, and so can we all.” Robert F. Kennedy(http://www.leadershipnow.com, n.d., n.p.)

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Strategic Thinking – Identifying the critical issues that must be Strategic Thinking – Identifying the critical issues that must be addressed and pathways that are needed to move toward the addressed and pathways that are needed to move toward the desired futures. desired futures. (Puccio, Murdock & Mance, 2007, p. 51)(Puccio, Murdock & Mance, 2007, p. 51)

2121stst Century Leaders are strategically focused on Century Leaders are strategically focused on the futurethe future

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““With the speed of change facing business today, the need With the speed of change facing business today, the need for effective senior level strategicfor effective senior level strategic leaders, who can formulate leaders, who can formulate and execute business strategies to produce desired results, is and execute business strategies to produce desired results, is seen as critical to the very survival of the business” seen as critical to the very survival of the business” (www.ddiworld.com, n.d)(www.ddiworld.com, n.d)

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““No matter what values you espouse, your behavior, No matter what values you espouse, your behavior, not your words, will define your culture.”  not your words, will define your culture.”  (Coughlin, Wingard & Hollihan, 2005, p. 226)(Coughlin, Wingard & Hollihan, 2005, p. 226)

2121stst Century leaders create a climate and culture that Century leaders create a climate and culture that encourages innovation and creativity encourages innovation and creativity

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Creative climate behaviors:Creative climate behaviors:

• Open to ChangeOpen to Change• Involves Followers in problem Involves Followers in problem • SolvingSolving

• Responds Positively to new ideasResponds Positively to new ideas

• Supportive of new ideasSupportive of new ideas

• Encourages debate and different Encourages debate and different • PerspectivesPerspectives

• Allows freedom and autonomyAllows freedom and autonomy

• Encourages risk-takingEncourages risk-taking

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According to Tichy & Sherman (1994) “the role of a According to Tichy & Sherman (1994) “the role of a leader is to express a vision, get buy-in, and leader is to express a vision, get buy-in, and implement it. That calls for open, caring relations implement it. That calls for open, caring relations with employees, and face-to-face communication. with employees, and face-to-face communication. People who cannot convincingly articulate a vision People who cannot convincingly articulate a vision won’t be successful” (p. 248). won’t be successful” (p. 248).

"The first responsibility of a leader is to "The first responsibility of a leader is to define reality. The last is to say thank define reality. The last is to say thank you. In between, the leader is a servant."you. In between, the leader is a servant." -Max DePree*-Max DePree*

*(http://www.leadershipnow.com, n.d., n.p.)

2121stst Century leaders are visionary and set the path for others to Century leaders are visionary and set the path for others to followfollow

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““To grasp and hold a vision, that is the very essence of successful leadershipTo grasp and hold a vision, that is the very essence of successful leadership—not only on the movie set where I learned it, but everywhere.”—not only on the movie set where I learned it, but everywhere.” — Ronald Reagan* — Ronald Reagan*

*(http://www.leadershipnow.com, n.d., n.p.)

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"I truly believe that Servant Leadership has never been more "I truly believe that Servant Leadership has never been more applicable to the world of leadership than it is today. Not only are applicable to the world of leadership than it is today. Not only are people looking for a deeper purpose and meaning when they must people looking for a deeper purpose and meaning when they must meet the challenges of today's changing world; they are also looking meet the challenges of today's changing world; they are also looking for principles and philosophies that actually work. Servant for principles and philosophies that actually work. Servant Leadership works. Servant Leadership is about getting people to a Leadership works. Servant Leadership is about getting people to a higher level by leading people at a higher level.” higher level by leading people at a higher level.” Kenneth BlanchardKenneth Blanchard

* (http://www.leadershipnow.com, n.d., n.p.)

2121stst Century leaders are servant leaders and serve people Century leaders are servant leaders and serve people at a higher level at a higher level

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"Everybody can be great "Everybody can be great because anybody can serve. because anybody can serve. You don't have to have a You don't have to have a college degree to serve. You college degree to serve. You don't have to make your don't have to make your subject and verb agree to subject and verb agree to serve. You only need a heart serve. You only need a heart full of grace. A soul full of grace. A soul generated by love."generated by love."

~ Martin Luther King Jr. as quoted in Even Eagles Need a Push p. 109~ Martin Luther King Jr. as quoted in Even Eagles Need a Push p. 109

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““They call it coaching, but it is teaching. You They call it coaching, but it is teaching. You do not just tell them it is so. You show them do not just tell them it is so. You show them the reason why it is so and then you repeat and the reason why it is so and then you repeat and repeat until they are convinced, until they repeat until they are convinced, until they know”. (Phillips, 2001, p 90)know”. (Phillips, 2001, p 90)  

2121stst Century leaders coach teams and individuals to be Century leaders coach teams and individuals to be successfulsuccessful

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““That's what I do now: I lead and I teach. If we win That's what I do now: I lead and I teach. If we win basketball games from doing that, then that's great, basketball games from doing that, then that's great, but I lead and teach. Those are the two things I but I lead and teach. Those are the two things I concentrate on.” concentrate on.” Coach Mike Coach Mike Krzyzewski*Krzyzewski* *(http://www.leadershipnow.com, n.d., n.p.)

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““The purpose of facilitation is to draw people and their ideas out and to The purpose of facilitation is to draw people and their ideas out and to connect them (like an alchemist combines substances) with other people connect them (like an alchemist combines substances) with other people in a way that leads to positive outcomes. Leaders facilitate in a way that leads to positive outcomes. Leaders facilitate communication, change, collaboration, healing, connection, decision communication, change, collaboration, healing, connection, decision making, continuous improvement and moremaking, continuous improvement and more””. (Crane, 2009, p. 24). . (Crane, 2009, p. 24).

2121stst Century leaders are facilitators of positive change Century leaders are facilitators of positive change

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"To lead people, walk beside them ... As for the best leaders, the people "To lead people, walk beside them ... As for the best leaders, the people do not notice their existence. The next best, the people honor and do not notice their existence. The next best, the people honor and praise. The next, the people fear; and the next, the people hate ... When praise. The next, the people fear; and the next, the people hate ... When the best leader's work is done the people say, 'We did it ourselves!'"the best leader's work is done the people say, 'We did it ourselves!'"  —  — Lao-tsuLao-tsu

A great leader quietly facilitates and empowers their A great leader quietly facilitates and empowers their peoplepeople

*(http://www.leadershipnow.com, n.d., n.p.)

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The heart of leadership is to model the attitudes and behaviors valued by the The heart of leadership is to model the attitudes and behaviors valued by the organization. Those leaders at or near the top of the organizations, by virtue organization. Those leaders at or near the top of the organizations, by virtue of their highly visible positions, possess an incredible amount of influence of their highly visible positions, possess an incredible amount of influence over people’s attitudes and behaviors. They define the culture by their words, over people’s attitudes and behaviors. They define the culture by their words, actions, and deeds. They set the tone, pace, expectations, and standards of actions, and deeds. They set the tone, pace, expectations, and standards of conduct across the organization. (Crane, 2009, p 35)conduct across the organization. (Crane, 2009, p 35)

2121stst Century leaders are Role Models and set the right Century leaders are Role Models and set the right example for their people to followexample for their people to follow

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Leaders “must lead and motivate others within and outside of their Leaders “must lead and motivate others within and outside of their organizations, function effectively in groups, communicate clearly, think organizations, function effectively in groups, communicate clearly, think creatively, navigate change successfully, and manage conflict” creatively, navigate change successfully, and manage conflict”

( Denhardt, Denhardt & Aristigueta, 2009, p.1)( Denhardt, Denhardt & Aristigueta, 2009, p.1)

A Role Model inspires their A Role Model inspires their peoplepeople

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““Leadership is leaders acting - as well as caring, inspiring and Leadership is leaders acting - as well as caring, inspiring and persuading others to act - for certain shared goals that represent persuading others to act - for certain shared goals that represent the values - the wants and needs, the aspirations and the values - the wants and needs, the aspirations and expectations - of themselves and the people they represent. And expectations - of themselves and the people they represent. And the genius of leadership lies in the manner in which leaders care the genius of leadership lies in the manner in which leaders care about, visualize, and act on their own and their followers’ values about, visualize, and act on their own and their followers’ values and motivations.” (Burns, 1978, p.12) and motivations.” (Burns, 1978, p.12)

A Role Model leads from the A Role Model leads from the front with their peoplefront with their people

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““The intent of Transformational Coaching is to The intent of Transformational Coaching is to improve the balance in the thinking, language, improve the balance in the thinking, language, and behavior of both the coach and the coached. and behavior of both the coach and the coached. It aims to improve the balance between head It aims to improve the balance between head and heart; performance and relationships; what and heart; performance and relationships; what is known and what is unknown; and mind, body, is known and what is unknown; and mind, body, and spirit. To this end, legitimate areas for and spirit. To this end, legitimate areas for Transformational Coaching include not only the Transformational Coaching include not only the measurable results that management usually measurable results that management usually focus on but also the subjective areas of attitude focus on but also the subjective areas of attitude and behavior” (Crane, 2002, p. 39). and behavior” (Crane, 2002, p. 39).

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In the eighteenth century our country needed great In the eighteenth century our country needed great leadership to lead America through dramatic leadership to lead America through dramatic change. In the twenty-first century we again need change. In the twenty-first century we again need great leadership who can lead through global great leadership who can lead through global change. change.

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Bethel (2009), states: Bethel (2009), states: Now is the time to redefine leadership, combining the Now is the time to redefine leadership, combining the best of the past with the best of a new model that fits best of the past with the best of a new model that fits the needs of our new century. Our new model needs the needs of our new century. Our new model needs to reflect the courage of our forefathers, who set the to reflect the courage of our forefathers, who set the gold standard of leadership of our fledgling country gold standard of leadership of our fledgling country and nations everywhere. They created our and nations everywhere. They created our democracy, our freedom, our promise, and our democracy, our freedom, our promise, and our future. (p 19)future. (p 19)

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Today leadership is a organizational and strategic imperative. Today leadership is a organizational and strategic imperative. The 21The 21stst Century leader must encourage creativity, seek innovation, and be Century leader must encourage creativity, seek innovation, and be

a change agent. The 21a change agent. The 21stst Century leader needs to be transformational and Century leader needs to be transformational and inspiring.inspiring.

The 21The 21stst Century leader will need to understand how to lead globally, Century leader will need to understand how to lead globally, culturally, across generational gaps, and in a highly technological environment. culturally, across generational gaps, and in a highly technological environment.

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Bethel, S. (2009). A New Breed of Leader, Berkley Books, New York Burns, J. M. (1978). Leadership. NY: Harper & Row. Coughlin, L; Wingard, E.; & Hollihan, K. (2005). Enlightened Power.

San Francisco: Jossey-Bass. Crane, T. (2009). The heart of coaching. San Diego: FTA Press Denhardt, R., Denhardt, J., & Aristigueta, M., (2009). Managing human

behavior in public and nonprofit organizations. Thousand Oaks CA: Sage Publications Ltd.

Leading quotes. (n.d.). Retrieved April 8, 2010 from http://www.leadershipnow.com

Maxwell, J. (2008), Leadership gold, Thomas Nelson, Nashville, TN Maxwell facts (n.d). Retrieved April 7, 2010 from

http://www.johnmaxwell.com

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Phillips, D. (2001). Run to Win: Vince Lombardi on coaching and leadership. St Martins Press,  NY.

Puccio, G., Murdock, M. & Mance, M. (2007). Creative leadership. Sage Publications: Thousand Oaks, CA.

Strategic leadership. (n.d), Retrieved April 6, 2010 from http://www.ddiworld.com/pdf/ddi_WhatSeniorLeadersDoTheNineRoles_wp.pdf

Tichy, N. M. and Sherman, S. (1994), Control your own destiny or someone else will, Harper Business, New York, NY.

Toms shoes facts.(n.d.), Retrieved April 7, 2010 from http://www.toms.com

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