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37th ANNUAL CARIBBEAN
INSURANCECONFERENCE 2017
DIGISURANCE - NAVIGATING THROUGH DISRUPTION
Gold Si lver Bronze Corporate
4-6, JUNE 2017
HARD ROCK HOTEL, PUNTA CANA, DOMINICAN REPUBLIC
WELCOME
PROGRAMME
Saturday, June 3
12.00 – 4.00 p.m. Registration
Sunday, June 4
9.00 a.m. – 3.00 p.m. Registration
12.00 noon Booths Open
6.30 p.m. – 7.30 p.m. Opening Ceremony
Welcome – Eric Hosin – President, IAC
Welcome – Larry Hartshorn – Corporate Vice President
LIMRA and LOMA
Vote of Thanks – Trevor Vigo - Vice President, IAC
Entertainment
7.30 p.m. – 9.30 p.m. Cocktail Reception
Monday, June 5
8:00 a.m. Registration
9:30 a.m. – 10.45 a.m. Plenary Session
Neal Petersen
No Barriers – Only Solutions
Neal Petersen: Award winning author and extreme adventurer, Neal completed two amazing journeys
in his life: a single-handed yacht race around the world, 27,000 miles, nine months at sea, alone; and an
even more arduous trip of overcoming racial prejudice during the Apartheid era in S. Africa, a childhood
physical disability and poverty.
In his No Barriers—Only Solutions keynote, Neal demonstrates how success is realized through
innovation, balancing risk against return and being flexible enough to adapt to constantly shifting winds.
Audiences will better understand:
www.iac-caribbean.com/conference
Audiences will better understand:
• The importance of realizing goals through perseverance, determination, dedication and
------passion.
• Choosing conquest over adversity. Never give up!
• The power of positive attitude and how it affects one’s performance.
• With choices there are consequences—choose wisely.
• Change—adapt to wind shifts and stormy seas by knowing when to alter course.
Neal prepares audiences to tackle their barriers by providing hope, a change in attitude and the vision to
navigate challenging times ahead, not just for today—but for the next generation.
10.45 a.m. – 11.00 a.m. Coffee Break
11.00 a.m. – 12.15 p.m. Plenary Session
Randa Zalman - Chief Strategic Officer
Upcoming Social Trends Affecting the Insurance Industry
We interviewed more than 30 insurance and marketing professionals to get a greater understanding of
current needs as well as anticipated necessities sprouting up over the next year. This session will share
their research methodologies, examine outcomes and provide a follow-up white paper providing you with
the latest up to date information in this field.
12.15 p.m. LUNCH
1.30 p.m. Plenary Session
How Internet of Things Will Turn The Market Upside Down
Dalibor Razmillic – CEO – Brac Industries
www.iac-caribbean.com/conference
IoT will accelerate existing pressures and disrupt traditional insurance models—whilst opening new
frontiers for growth. Can an old industry learn new tricks?
The path to winning insurance consumers will become more complex over the next decade as an
industry already under pressure faces more challenges. Changes in consumer expectations and
emerging technology trends such as mobile connectivity, digital, big data, and IoT will shake the P&C
industry in an unprecedented fashion.
During this workshop you will learn why IoT is the biggest disruptor to the insurance industry and how to
prepare your business for this future landscape:
Leave able to:
• Identify business threats derived from IoT
• Assess and understand IoT opportunities in your market
• Target your IoT innovation efforts based on your market maturity
• Discuss how IoT could become a key differentiator
• Create new value propositions for your customers based on IoT
• Promote an innovation culture within your business
2.30 p.m. Plenary Session
Kimberly Ruiz F., International Business Director,
Memorial International
Funeral Assistance, Exponential Profitability Factor
Memorial International shows that by means of a differentiating product such as funeral assistance, you
can increase the profitability of your allies, granting a product that surpasses the expectations, achieving:
customizing, loyalty and profitability of customer portfolios. With state-of-the-art technology and
technological innovation, Funerary Assistance is positioned from a cost-effective concept for both the
insurance and financial sector.
2:40 p.m The Age Dichotomy: Competing for market Attention
Larry Hartshorn, Corporate Vice President
LIMRA and LOMA
The Internet Of Things (IoT)
www.iac-caribbean.com/conference
The demographic conundrum - Millennials and Boomers, because of their size, they are where the action
is. Thoughts on how to develop a strategy for growth in this reality.
3:30 p.m. Innovation Workshop/Mini Hackathon
Chris Murumets and Mitch Ocampo
Logiq3 and Tai
www.cookhouselab.com
Cookhouse Lab, the newest member of the LOGiQ3 Group will host a Speed Innovation Challenge
during this afternoon session. Attendees will have the opportunity to learn about the power of Open
Collaboration and why it is at the heart of Insurance Innovation. By bringing together the right mix of
professionals from various backgrounds, geographies, and expertise, with the common goal of co-
creating and accelerating insurance innovation, great things will come. We encourage you to join in
on this interactive event, innovate on an Insurance hot topic, and experience the unique innovation
framework that combines lean start-up and design thinking.
Tuesday, June 6
9:30 a.m. – 10.45 a.m. Plenary Session
Mark Carter - Manager of Business Innovation, IBM
Global Insurance Industry
Insurance in the Cognitive Era Innovation, Disruption, and
Reinvention:
Global Insurance Technology Trends with InsurTech initiatives continue to help insurers
align business models to improve the customer experience and reduce the cost of
operations. We will examine the outlook and impact of Robotic Process Automation and
Blockchain among other recent themes.
10.45 a.m. – 11.00 a.m. Coffee Break
11.00a.m. – 12.15 p.m. Plenary Session
Industry Disruption
Ravi Rambarran
President and CEO Sagicor’s International Operations
Navigating Caribbean Economies
12.15 p.m. LUNCH
2.30 p.m. IAC AGM
3:30p.m. LIMRA ROUND TABLE
7.30 p.m. CIC Closing Party
www.iac-caribbean.com/conference
Thank You