Joseph Ndesandjo, CEO, 3Sixty Integrated

VISTAGE All City, AUSTIN, TX 2015

The 3Sixty Integrated

Core Values Story –

How our core

values helped drive

exceptional behavior

and results

Excited CEO Employees

LAUNCHWe created our first

Company Core values

10 years ago -

There was a big disconnect

between the CEO’s

excitement and employees’

feelings about core values

SOLID2nd Try. –

After the failure of the

1st Set of core values,

We re-wrote them in

2010 as an acronym

SERVE OTHERS

OUTSTANDING ATT ITUDE

LEARN AND GROW

INCREDIBLE IN IT IAT IVE

DREAM B IG

Our Re-craftedCore Values

RELAUNCH

Excited CEO Employees

2nd Core Values

Launch 4 years ago -

Yet again, began with

same disconnect as 1st

attempt but results

were very different

THOUGHTS RESULTSVALUES LANGUAGE BEHAVIORS

PROCESSWe worked our values

Into our language.

This drove

thoughts, behaviors

& results

THOUGHTSVALUES LANGUAGE BEHAVIORS RESULTS

“Will, thanks for your INCREDIBLE INITIATIVE launching our mentor program in such a short

timeframe!”“Wow, that client was so demanding yet you were

patient with her throughout. SOLID, Dora!”

“Guys, sorry for being a SLID last week.”

Examples of our values

in our language

SLID – being SOLID

without the Outstanding

attitude (“O”)

LANGUAGE RESULTSVALUES THOUGHTS BEHAVIORS

JUAN

Example Story

Juan embraced SOLID

And became a consistently spectacularperformer

LANGUAGE RESULTSVALUES THOUGHTS BEHAVIORS

“Serve Others ….. always there when we need him…”

“Outstanding Attitude ….. not the type to complain…”

“Learn and Grow ….mindset changed…always asking questions .. eager to learn…completed certifications”

“Incredible Initiative… shows in his work ethic…”

“Dream Big… sets goals and accomplishes them…”

Letter about Juan

His project manager

wrote a letter about Juan

recognizing

and describing his

behavior in our “SOLID

language.”

VALUES

Employee Retention +19%

Annual Revenue Growth Rate+ 41%

Net Profit Growth 8x

THOUGHTS BEHAVIORSLANGUAGE RESULTSResults

Over the 4 years

since adopting SOLID

our results exceeded

expectations!

1. Memorable2. Aspirational3. Integrated

SUCCESS FACTORS Our Keys to a successful

Core values adoption

Everyone continually

strives for them and

they’re embedded

everywhere:

language, hiring, firing,

feedback, recognition, etc

Your Impact?

Years from now,

when you’re looking

back, how could you

Have shared

your values and

Impacted others?