6 Secrets of Transformation GES 20111019

8/2/2019 6 Secrets of Transformation GES 20111019

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6 Secrets ofTransformational Leadership

YB Senator Dato Sri Idris JalaMinister in the Prime Ministers Department,CEO of Performance Management and Delivery Unit (PEMANDU), Malaysia


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What is Transformation?

Transformation entails fundamental changes in: The way the organisation DOES its business (Doing) The CHARACTER of the organisation (Being)

It is not about minor tweaking!

It becomes a totallydifferent

organisation

It operates its businesstotally differently

BeingCharacter

Action


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Fundamental change of your action, will result inchange of your organisations character

The Transformation Formula

Doing

(Action)

drivesBeing

(Character)

Turnaround programme is an excellent way to change thedoing side of the equation

Transformational Leadership develops via the followingformula:

Acting your way into a new way of being


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Malaysias Transformation Has Begun

1 Malaysia(People First, Performance Now)

nt

ogramme

c

ogramme Vision 2020

ion

Governm

e

Trans

formationP

Econom

i

TransformationP

10th & 11th Malaysia Plan

Political

Transform

a

National

Transformation

Policy


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GTP Delivered 121% Of Its Target

NKRA Overall Performance 2010

Urban Public Transport

Crime

NKPIs 2010 Actual

107%

168%

International PanelReview Committee

1

Sir Michael BarberPartner, McKinsey UK; ex-Head of PrimeMinisters Delivery Unit (PMDU) of TonyBlair Administration

Michael HershmanCo-founder of TransparencyInternational; Current CEO of the FairfaxGroup

RaviBalakrishnanIMF ResidentRepresentative, Singapore

Sergei DodzinSenior Economist, Asia & PacificDepartment InternationalMonetary Fund

Rural Basic Infrastructure

Education

Low Income Household

Corruption

91%

156%

79%

121%

Overall Composite Scoring 121%

Stephen SedgwickAustralian Public ServiceCommissioner

Kwak Seung-JunChairmanPresidential Council for Futureand Vision

2Agreed Upon Procedure(AUP)


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Game of

Transformational Leadership:

Secret #1

the Impossible


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Transformational Leaders make the

impossible happen

Stand-based future managing the presentfrom the future

1

,

difficult to justify)

Conquer the fear of failure conversations!

Create a game so large, it will consume you

3

4


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Rakyat aresupportive of GTP

They are happy

84%Agreed

1

Everyone thought GTP 2010 targets were

impossible

with the initiativesunder the NKRAs Agreed

But can we deliverbig results fast ?

31%Agreed

And are confidentwe will deliver

71%Agreed

3

4

,5attended(KL, KK, Kuching)


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Crime rose for 3 years prior to GTP

Types of crime211,645209,582

196,780

209,825

Theft Snatch theft

Motorcycle theft

Car theft

Van/lorry/heavy machinery theft

Violent

crimes

Property

theft

200820072006 20091

Robberies without firearms

Gang robberies without firearms

Robberies with firearms

Gang robberies with firearms Assault

Rape

Murder

Break-in (night)

Break-in (day)


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Hotspot-based deployment

Pre-NKRA

1 Contingent, 5Districts

22 Balais (Stations)

501 Sectors

1 Contingent, 5Districts

22 Balais (Stations)

11 hotspots, eg

NKRA Approach

The Kuala Lumpur Story ILLUSTRATIVE

2,892 police officersdeployed for street

patrolling

Pudu, Bukit Bintang

2,892 police officersdeployed to patrol

at hotspots

5.8 police officersassigned to patrol Bukit

Bintang every day

263 police officersassigned to patrol Bukit

Bintang every day


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209,825

177,520

-15%

-32,305

38,037

24,837

- 35%

-13,193

CrimeCrime

2010 Full Year Results(January December 2010)

15% drop inIndex Crime

Jan-Dec2009

Jan-Dec2010

Jan-Dec2009

Jan-Dec2010

35% drop inStreet Crime


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Anchoring


Secret #2

on KPIs


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ETP: Anchoring on GNI per capita

Decompose the recommendations / projects into

contribution to GNI per capita

Make each lab member accountable to the justify

the contribution to GNI per capita

1

2

The whole lab members should and challenge the

proposals by the private companies or

recommendations

3

NUMBERS DO NOT LIENUMBERS DO NOT LIE


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Disci line


Secret #3

of Action


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Discipline of Action

Agree what constitutes success and measure

Breakdown action plans into detailed activities

1

2

an an trac resu ts, a ongs e act on p an

Roll your sleeves and get into the details

THIS IS REALLY HARD BUT EXCITING WORK!THIS IS REALLY HARD BUT EXCITING WORK!

4


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Discipline of action requires constant

monitoring e.g. via BlackberryWeekly reports

xxx


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Leverage + Discipline of Action

Ministerial

Meetings1

NKRA front-line~500,000 at federal

and state level

Problem Solving

Meetings (PSM)2

ineofActionMeetings

Weekly

(6-7 hrs / week)

Weekly

. m on c v

servants)

MinistryDMO +

Ministerialteams

PEMANDU

DPM / Cabinet

Delivery Task Force(DTF) Meetings3D

isc

ipl

Monthly

(6-8 hrs /

month)


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ETP Governance Structure to ensure delivery

ETP Updates,

Annual Report

Economic Council

Monthly, Annual

Secretariat

NKEASteering

Committee

EPP / BO

owners

Weekly

Monthly

Year-round

Respective Ministries /

EPP owners

LeadMinistries

InvestmentCommittee

Monthly Bi-Monthly


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Situational


Secret # 4

Leadership


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Change leadership style based on team development

Dissatisfaction Resolution ProductionOrientation

Productivity (Competence)

Situational Leadership

STAGE 2 STAGE 3 STAGE 4STAGE 1

Morale (Commitment)

Directive StyleEmpowering Style


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Winning Coalition

No man is an island

GLC Conflicting shareholders requirement i.e.government versus investors; business versus politics

1

Staff Engagement

Collaboration with competitors

ITS ALL ABOUT MANAGING POLARITIES

3

4


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> We conducted town halls, labs, Open Days


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Divine


Secret # 6

Intervention


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Two Experiential Human Paradigms

Human beings have limitedcontrol / influence over

what happens 40%controllable

60%uncontrollable

11

Life is a continuous

reduction of options time22


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How do you obtain divine intervention ?

On values and actions Be a Good Human Being

11 white

,not from the Black / Grey

Self Renewal Solitude & Reflection

(Theory of Enough)

22

33

grey

black


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Recap: The 6 Secrets of Transformational Leadership

The Game of Impossible

KPI Anchorage

Discipline of Action

30

Situational Leadership

Winning Coalitions

Divine Interventions


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Malaysia in Transition

1 Malaysia(People First, Performance Now)

nt

ogramme

c

ogramme Vision 2020

ion

Governm

e

TransformationP

Economi

Tran

sformation

P

10th & 11th Malaysia Plan

Politic

al

Transform

a

National

Transformation

Policy


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THANK YOU+ www.peman u.gov.my e p

+ www.pemandu.gov.my/etp/blog+ www.facebook.com/etpmalaysia

+ @etp_roadmap

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6 Secrets of Transformation GES 20111019