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7/28/2019 74697650 HRM Practices in Bangladesh
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HRM practices in Bangladesh
HRM is very important as it makes difference between success and failure.
People being an animate object have sentiments and feelings and emotions.
Unless the manager has a profound and deep understanding of the people, their
history and culture, the manager will not be able to analyze the emotional force
that motivates the behavior of people.
It adds real value to the decision making process of any organization.It is a support activities but it influences and promotes business solution.
It contributes to the profitability of the organization.
Scenario in Bangladesh
Traditionally, HR managers had an inferior position in company hierarchy.They occupy a back seat in the company hierarchy.
Their main functions were to maintain discipline and promote welfare of the
employees.
It was welfare and discipline oriented personnel management.
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In some organization, HR managers are calledadministrative officers or personnel officers.Retired policeand army officers were appointed as labor officer to dealwith people.
Now a days, many organizations have a personnelmanager or HR manager. In large organization, it is HRdirector whose main functions are recruitment, discipline,industrial relations, etc. His role for motivation,
communication, productivity, training, and development ofpeople is still not fully understood.
Top management spend most of their time on purchase ofmachinery, production and marketing strategies but thyhave no time for human relations.
In Bangladesh, many personnel managers do not have therequired expertise to play his role effectively to producesound human relations for the organization.
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The advanced countries have established through
research that employee is the most important factor in
nay organization and HR manager is trained and
developed to play a pivotal role for effective
development and utilization of manpower.
In fact, the basic function of HR manager is to attract,
develop and retain the right kind of people for the right
kind of job.
But in Bangladesh, personnel director spends most of
his time dealing with adversarial relations with
employees, not for developing them. He is doing fire
fighting with the union. Impediments to the progress of HRM in Bangladesh.
HR manager spends most of his time on matters like:
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Talking with union leaders.
Attending disputes and grievance of workers.
Charge sheeting or investigating into the cases ofmisconduct.
Organizing welfare activities.
Looking after transport, security, etc.
Talented young people are not coming to the HRMprofession. The profession is manned by mediocre who
do not have opportunity to make a career in nay other
field. Adequate training facilities are not their in the
country for the development of these mediocre. Peoplecan be converted into resources when they are
imparted necessary knowledge and skills. And skills
training is neglected in this country.
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The educational institutions which supply materials have
still the age-old curriculum which falls far short of
equipping the incumbents the desired type of fast changing
knowledge and skill.
The urge for updating personnel people themselves is also
most absent, which keep them form being developed. This
lack of initiatives make them obsolete and incompetent for
the challenging work.
HRM has not yet been accorded the totality of acceptance
by all concerned. HRM as a professional has not yet
gained acceptance from the employers, employees and
government.
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Most of the MBA graduates are reluctant to make a
career in HRM for the following reasons in our
country:
Militant trade unionism. Most of the MBA graduates are
reluctant to make a career in HRM for the following
reasons in our country:
Lack of career progression.
Attitudes of employees towards personnel officers has
not been favorable. Managers are traditional and does
not tale personnel officer into his confidence. In the
words of Drucker, the personnel manager tends
conceive his job partly as a file clerks job, partly as ahouse keeping job, partly as a social workers job and
partly as a fire fighter to head off union trouble orsettle it
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Legal status of a personnel officer requires him to work in the field
of welfare and day-to-day personnel administration and industrial
relations. But since the personnel function is a line responsibilityand staff function, it cannot be properly performed by a personnel
officer.
Constant conflict due to due to high aspiration of workers and
limited resource of employees In many universities, students are not
majoring in HRM . Disciplines like finance, marketing and MIS are
receiving due attention.
Lack of professional training facilities. There is a management
vacuum which has been further aggravated by the absence of
opportunities for training and development of manages. Trainers do
not have the expertise of the working in any industry and naturally
they have difficulty to relate theories to the realities of life.
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To eliminate managerial vacuum in respect of HRM, there
is a need to take the following steps on an urgent basis:
Whole hearted support of the CEO for personnel function,which should be treated on equal footing with production
and marketing department. HR managers do not get
adequate support from the top. Both personnel department
and line managers have a joint responsibility about man-
management, for which broad parameters have to be
drawn by the company so that roles are properly clarified.
Arrangement for MBA students to major in HRM.
Engagement of talented and highly educated young people
for personnel profession.
Opportunities for training and development of personnel
management so that they can acquire required expertise.
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Clarification of role of HR department vis-a vis that of
others, in order to ensure that the personnel man is not
required to take a back seat in company hierarchy.
Role of personnel department is unclear, man-management
problems do not receive due attention.
The line managers think that the personnel should dot it,
while the personnel thinks that it is the duty of line
managers.
Line managers are those who have full responsibility for
the success or failure of their units in achieving the
assigned goals.
.
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Staffs are those who provide services to line managers andcounsel them in the performance of their duties. In asound company organization, personnel manager is a staff
official. He should report directly to the CEO. He shouldnot issue orders to department heads or their subordinateseven when personnel matters are involved In the process,the workers suffer grievance keep on mounting, and the
pent-up feelings ultimately burst out one day in the form of
strike and gherao. Bangladeshi employers are advised to give a serious
thought to establish and develop a proper human resourcesdepartment so that human resources management receivedue attention which is a pre-requisite for growth and
development of industries. There is a need for a proper HR department staffed with
experienced specialists, who should educate the linemanagers about man-management.
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Guideline for selection
HRM is required to take the following stepsfor making recruitment.
He should have approved establishment for workers as
well as management and he should institute the system
that when any recruitment is needed, the departmentconcerned should fill up a form and stating how the
vacancy has arisen and how it has to be filled up.
Prepare a job profile for the position to be filled up in
consultation with the departmental manager concerned. Jobprofile should contain the basic content of the job.
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Develop a man profile with the assistance of the concernedmanger of the department. It should contain the minimumqualities needed to perform a job efficiently.
Developing a job and man profile is essential before HRMproceeds with the process of selection and interview. Itwould help HRM to draw up a properly wordedadvertisement
HRM prepares an advertisement for the press and arrange to
send it to the newspaper. He should shortlist the applicatioions on the basis of some
factors like academic background, desired age group yearsof experience, etc.
Issue letters to the short-listed candidates asking them toappear for an interview which may include written test.
For vacancies at senior level, it is advisable not take awritten test.
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After the preliminary interview, the suitable
candidates should be called for final interview.
For selection at entry level, the final interview mayinclude group exercise like individual presentation,
group discussion.
Final interview is a day long exercise.
The presentation should be followed by group exercises.Selectors should keep on taking notes and making ratings.
After the group exercise, the candidates should be interviewed
by the selectors on a one-to-one basis.
Recording observations and rating by each selector continuesat each stage of interview.
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HRM should then call the selected candidates and make
offer of the jobs.
If the candidate accepts the offer, the HRM should send
him for medical check up and telephone his referee to
check up his reference.
While checking of reference should be on telephone before
the issue of appointment letter, the referee should be issued
proper letter seeking their written opinion about the
candidates.
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The HRM should immediately hold the selector's
conference and during thus conference, the selectors
should exchange their views about each candidate and
come to a consensus. The HRM should complete the formsumming up the ratings and may obtain signature of all the
selectors.
HRM should then call the selected candidates and make
offer of the jobs.
Work out an appropriate induction program in consultation
with the department head concerned and issue it to all
concerned, including the candidate.
After the induction, the HRM will place the newlyappointed man in the job for which he has been selected.
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HRM will ensure that during the probation period, monthly
progress report comes to the HR department, which
should be analyzed by him and correct action should be
taken.
Finally, when the new man is confirmed, the role of HRM
regarding selection and recruitment is over.