7TH UNWTO GLOBAL SUMMIT ON URBAN TOURISM · 7th UNWTO Global Summit on Urban Tourism l 5 8. Accommodation The venue hotel of the summit is The Shilla Seoul. An urban lifestyle hotel

7TH UNWTO GLOBAL SUMMIT ON URBAN TOURISM

“A 2030 Vision for Urban Tourism”

16-19 September 2018 l Seoul, Republic of Korea

General Information Note Updated as of 22 August 2018

7th UNWTO Global Summit on Urban Tourism l www.7globalsummiturbantourism.kr 1

Title 7th UNWTO Global Summit on Urban Tourism

Theme A 2030 Vision for Urban Tourism

Dates 16-19 September 2018

Venue The Shilla Seoul, Seoul, Republic of Korea

Official Language English * Simultaneous translation in Korean, French and Spanish will be provided,

subject to demand of participants.

Organized by World Tourism Organization (UNWTO), Seoul Metropolitan Government (SMG)

Supported by Ministry of Culture, Sports and Tourism (MCST), Korea Tourism Organization (KTO),

Seoul Tourism Organization (STO)

Official Website www.7globalsummiturbantourism.kr

Official Website www.7thgsutseoul.kr

1. Introduction

The 7th UNWTO Global Summit on Urban Tourism will take place in Seoul, Republic of Korea on 16-19 September 2018.

2. Contact of the Organizing Coordinators

UNWTO Coordinators Seoul Coordinators

[General enquiries]

Maria Soledad Gaido Tourism Market Intelligence and Competitiveness World Tourism Organization (UNWTO) Tel.: +34-915-678-138 E-mail: [email protected] Jeongmi Lee Senior Officer Regional Department for Asia-Pacific World Tourism Organization (UNWTO) Tel.: +34-915-678-194 E-mail: [email protected]

[Logistical support including visa]

Myunghee HA MICE Specialist, MICE TEAM Tourism Policy Division Seoul Metropolitan Government Tel.: +82-2-2133-2815 E-mail: [email protected] Younjung CHOI Assistant Manager, Strategic Business Team Seoul Tourism Organization

Tel.: +82-2-3788-0833 E-mail: [email protected] Secretariat for 7th GSUT Seulah CHUNG Tel.: +82-2-6918-2561 E-mail: [email protected]

mailto:[email protected]




3. Venue Information

The Shilla Seoul

249, Dongho-ro, Jung-gu, Seoul 04605 Republic of Korea Tel.: +82-2-2233-3131 l Fax: +82-2-2230-3769 Official Website: http://www.shilla.net/seoul/index.do

Level 1-2 The Shilla Seoul

4. Official Website Latest information on 7th UNWTO Global Summit on Urban Tourism can be obtained through the official website (www.7globalsummiturbantourism.kr). Participants can access all relevant information including online registration and detailed information on the speakers, social events, tour programmes and about Seoul etc. 5. Registration and Badge Participants are required to register online via official website of 7th UNWTO Global Summit on Urban Tourism (www.7globalsummiturbantourism.kr). After the completion of your registration, a confirmation e-mail will be sent to you. If you do not receive the confirmation e-mail within two days of your submission, please contact the Secretariat for 7th UNWTO Global Summit on Urban Tourism at: [email protected].

http://www.shilla.net/seoul/index.do

http://www.7globalsummiturbantourism.kr/




Participants will be able to collect their identification badges at the registration desk at the venue (The Shilla Seoul) on the following dates and time:

Sunday, 16 September 2018: 11:00-18:00 Monday, 17 September 2018: 08:00-11:00 Tuesday, 18 September 2018: 08:00-11:00

All participants are requested to wear their identification badges for the duration of the 7th UNWTO Global Summit on Urban Tourism. 6. Visa and Passport Requirements All participants entering the Republic of Korea must possess a valid Passport and Visa. Visa application fees are to be covered by participants themselves. For more information on visa-required/waiver countries, please visit the website of the Republic of Korea Visa Portal at www.visa.go.kr.

Countries with Visa-Free Entry (30days) Passport Type Continent Countries

Diplomatic & Official

East Asia and the Pacific

INDONESIA

Middle East LEBANON

Diplomatic & Official & Ordinary

Africa REPUBLIC OF AFRICA, MAURITIUS, SEYCHELLES, SWAZILAND

Americas ARGENTINA, CANADA(6months), ECUADOR(90days), GUYANA, HONDURAS, PARAGUAY, UNITED STATES(90days)


AUSTRALIA(90days), BRUNEI DARUSSALAM, FIJI, GUAM, HONG KONG(90days), JAPAN(90days), KIRIBATI, MACAO(90days), MARSHALL ISLANDS, MICRONESIA, NAURU, NEW CALEDONIA, PALAU, SOLOMON ISLANDS, SAMOA, TAIWAN(90days), TONGA, TUVALU

Europe ALBANIA(90days), ANDORRA, BOSNIA-HERZEGOVINA, CYPRUS, MONTENEGRO, MONACO, SAN MARINO, SERBIA(90days), SLOVENIA(90days), VATICAN

Middle East BAHRAIN, EGYPT, KUWAIT(90days), SAUDI ARABIA, OMAN, QATAR

LEBANON

Countries under Visa Waiver Agreements

Passport Type Continent Countries

Diplomatic Europe UZBEKISTAN(60days), TURKMENISTAN(30days)

Middle East JORDAN(90days)


Africa ALGERIA(90days), ANGOLA(30days), BENIN(90days), CAPE VERDE(90days), GABON(90days), MOZAMBIQUE(90days)

Americas ARGENTINA(90days), BELIZE(90days), BOLIVIA(90days), ECUADOR(30days), PARAGUAY(90days)

http://www.visa.go.kr/


Passport Type Continent Countries



CHINA(30days), CAMBODIA(60days), LAO PEOPLE’S DEMOCRATIC REPUBLIC(90days), MONGOLIA(90days), MYANMAR(90days), PHILIPPINE(no limit), VANUATU(90days), VIETNAM(90days)

Europe ARMENIA(90days), AZERBAIJAN(30days), BELARUS(90days), CROATIA(90days), CYPRUS(90days), GEORGIA(90days), KYRGYZSTAN(30days), REPULIC OF MOLDOVA(90days), TAJIKISTAN(90days), UKRAINE(90days)

Middle East EGYPT(90days), KUWAIT(90days), OMAN(90days)

South Asia IRAN, ISLAMIC REPUBLIC OF(3months), INDIA(90days)

Diplomatic & Official & Ordinary

Africa LESOTHO(60days), LIBERIA(90days), MOROCCO(90days), TUNISIA(30days)

Americas ANTIGUA AND BARBUDA(90days), BARBADOS(90days), BAHAMAS(90days), BRAZIL(90days), CHILE(90days), COLOMBIA(90days), COMMONWEALTH OF DOMINICA(90days), COSTA RICA(90days), DOMINICAN REPUBLIC(90days), EL SALVADOR(90days), GRENADA(90days), GRENADINES(90days), GUATEMALA(90days), HAITI(90days), JAMAICA(90days), MEXICO(3months), NICARAGUA(90days), PANAMA(90days), PERU(90days), ST. LUCIA(90days), ST. VINCENT AND THE ST. KITIS NEVIS(90days), SURINAM(3months), TRINIDAD-TOBAGO(90days), URUGUAY(90days), VENEZUELA(30days)

Europe AUSTRIA(90days), BELGIUM(3months), BULGARIA(90days), CZECH REPUBLIC(90days), DENMARK(90days), ESTONIA(90days), FINLAND(90days), FRANCE(90days), GERMANY(90days), GREECE(3months), HUNGARY(90days), ICELAND(90days), IRELAND(90days), ISRAEL(90days), ITALY(90days), KAZAKHSTAN(30days), LATVIA(90days), LIECHTENSTEIN(90days), LUXEMBOURG(3months), LITHUANIA(90days), MALTA(90days), NETHERLANDS(3months), NORWAY(90days), POLAND(90days), PORTUGAL(60days), ROMANIA(90days), RUSSIA(60days), SLOVAKIA(90days), SPAIN(90days), SWEDEN(90days), SWITZERLAND(3months), TURKEY(90days), THE UNITED KINGDOM(90days)

Middle East UNITED ARAB EMIRATES(90days)

South Asia BANGLADESH(90days), PAKISTAN(3months)


JAPAN(90days), MALAYSIA(3months), NEW ZEALAND(3months), SINGAPORE(90days), THAILAND(90days)

7. Official Language The conference will be conducted in English. Simultaneous translation in Korean, French and Spanish will be provided, subject to demand of participants.


8. Accommodation

The venue hotel of the summit is The Shilla Seoul. An urban lifestyle hotel combining traditional Korean elegance with modern sensitivity, The Shilla Seoul provides world class hospitality services.

The hotels in Seoul listed below offer the conference participant special discounted rates. Participants may download a reservation form on the 7th UNWTO Global Summit on Urban Tourism official website (www.7globalsummiturbantourism.kr) and send a completed form to respective hotel email address. The following accommodation options are available:

* Regarding the conditions and cancellation & change policy, please refer to the reservation form. * All room rates will be charged in Korean Won. * approx. 1 US Dollar = 1,100 Korean Won

[Venue Hotel]

Hotel Room Type

UNWTO Special Rate (Breakfast & Tax Included)

Distance to the Venue

by car Korean Currency US Dollar

The Shilla Seoul *****

Deluxe (Single) 338,800 340

Venue

(Double) 375,100 341

Executive Business Deluxe Room

(with lounge benefit)

(Single) 423,500 430

(Double) 484,000 385

Superior Suite (with lounge benefit)

605,000 550

Contact: [email protected]

[Sub Hotels] Sub hotels as below are a short distance away from the venue. They also provide special rate.

Hotel Room Type

UNWTO Special Rate (Breakfast & Tax Included)

Distance to the Venue

by car Korean Currency US Dollar

Grand Ambassador Seoul Pullman

***** Standard

(Single) 159,500 145 4min

(Double) 187,000

The SUMMIT Hotel Seoul Dongdaemun

*** Standard

(Single) 115,500 105 5min

(Double) 126,500

Hotel Skypark Dongdaemun

*** Standard

(Single) 92,000 85 4min

(Double) 92,000

Contact: [email protected]




9. Transportation

Airport transfer from the Incheon International Airport (both terminal 1 and terminal 2) and Gimpo International Airport to the official hotels and vice versa will be provided to all participants from 15 – 20 September 2018. In order to organize this service, participants are requested to provide their arrival, departure and accommodation details at the latest by 24 August 2018. *Gimpo Airport transport will also be provided when flight schedule is confirmed.

7th GSUT Hospitality Desk at the Incheon International Airport: 15-19 September, 2018

Terminal 1 Desk #63 (Near Gate 13 on 1st floor)

Terminal 2 Center of Public Area (Near Gate 4 on 1st floor)

Public Transportation

By Limousine Bus

Bus No. Bus Stand Destination

No. 6702 Terminal 1) 1st Floor No. 3 Terminal 2) Traffic Center Basement 1 No. 18

The Shilla Seoul (Venue) Grand Ambassador Seoul Pullman The SUMMIT Hotel Seoul Dongdaemun

No. 6001 Terminal 1) 1st Floor No. 5 Terminal 2) Traffic Center Basement 1 No. 29

Hotel Skypark Dongdaemun *You should take off the bus at ‘Toegye-ro 6ga’ Station.


By Taxi

Deluxe Taxi: about one hour (approx. KRW 100,000 – toll fees included) Standard Taxi: about one hour (approx. KRW 70,000 – toll fees included)

10. Field Tour Special Field Tours for the participants will be organized by Seoul Metropolitan Government on 16-19 September 2018. Participants who wish to join the tour must make online reservation via official website (www.7globalsummiturbantourism.kr).

* Transportation, entrance and lunch (All-day Tour) are free of charge for international participants. * Registration for tour programmes is a first-come, first-served basis. * A minimum number of participants are 7 people and it is required to run the tour programmes.

If the minimum number is not reached, the tour programmes may be cancelled. * The details of tour programmes are subject to change.

16 September 2018 17 September 2018 18 September 2018 19 September 2018 <Pre Tour> Traditional Seoul Tour

<Spouse Tour> Spouse Tour

<Session-related Tour> Future Vision Tour Smart Future Tour Seoul Regeneration

Tour Seoul Fair & Sustainable

Tourism Village Tour

<Special Tour> DDP Tour

<Special Tour> Panmunjom(JSA) +DMZ

Tour



Tour Detail

16 September 2018_Pre Tour Programme

Traditional Seoul Tour (Half-day Tour) - Gyeongbokgung Palace: The first and largest of the royal palaces built during the Joseon Dynasty - Namsangol Hanok Village: A collection of five hanok (traditional Korean houses) from the Joseon

Dynasty (1392-1910)

<Gyeongbokgung Palace> <Namsangol Hanok Village>

17 September 2018 _ Spouse Tour Programme Only

Spouse Tour (All-day Tour) - Gyeongbokgung Palace: The first and largest of the royal palaces built during the Joseon Dynasty - Insadong: One of the most memorable attractions in Seoul and represents the focal point of

Korean traditional culture and crafts - Gwangjang Market: One of the Republic of Korea's largest traditional markets and is

renowned for its quality silk goods, linen bedding and hand-made goods

- Seoul Sky: World’s 3rd highest observation deck with views of Seoul

<Gyeongbokgung Palace> <Insadong> <Gwangjang Market> <Seoul Sky>

18 September 2018_Session-related Tour Programmes

Future Vision Tour (Half-day Tour) - DDP: The newest and most iconic landmark of the Korean design industry

- Seoul Sky: World’s 3rd highest observation deck with views of Seoul

<DDP> <Seoul Sky>

http://english.visitseoul.net/attractions/Gyeongbokgung%20Palace_/73

http://english.visitseoul.net/attractions/Gyeongbokgung%20Palace_/73


Smart Future Tour (Half-day Tour)

- Samsung d’light: Global exhibition space to experience the future of technology and services.

- TOPIS: The general transport control center responsible for operating and managing Seoul's overall traffic.

<Samsung D’light> <TOPIS>

Seoul Regeneration Tour (Half-day Tour) - Seoullo7017: An elevated sky garden that is a popular walking destination and tourist spot

in the center of Seoul - Mapo Oil Tank Culture Park: A park and cultural complex located in Mapo-gu, Seoul. The

park was originally an oil depot.

<Seoullo7017> <Mapo Oil Tank Culture Park>

Seoul Fair & Sustainable Tourism Village Tour (Half-day Tour)

- Seoul Forest: Seoul Forest Park is the first one which is established and managed by citizen group as a public-private partnership.

- The Picker: The Picker sells eco-friendly grocery that does not contain harmful packaging such as plastic and vinyl. It is a grocerant* store that uses these ingredients directly to provide healthy food. (*Grocerant is a compound word of grocery and restaurant)

- Oneulsalon: Oneulsalon is cafe & library where changemakers who want to change the world positively interact with one another.

- The Fair Story: A Fairtrade company that finds and introduces products of the producers who realize the value of Fairtrade among the underdeveloped country

- Africa Insight: Africa Insight is the NGOs supporting African social entrepreneur. They sell

products of African design and local imported goods. - Sonyeobangatgan: It offers Korean food cooked with ingredients such as rice, vegetables

through fresh agricultural distribution. - Marymond: A lifestyle brand that tells the dignity of people living in our society, especially

focused on comfort women of World War II and abused children.

<Seoul Forest> <Africa Insight> <The Fair Story> <Marymond>


Special Tour Programmes

DDP Tour (Night Tour) - Date: 18 September 2018 - The newest and most iconic landmark of the Korean design industry. You can also enjoy

shopping.

<DDP> <Shopping>

Panmunjom(JSA) + DMZ Tour (All-day Tour) - Date: 19 September 2018 - Joint Security Area (JSA): The place where historical signing of the Armistice Agreement

took place between Communist forces and the United Nations Command (UNC) in 1953

- Imjingak: Located 7 km from the Military Demarcation Line - Unification Bridge: The bridge is more like a symbolic bridge built back in 1998, wishing

unification between two nations. - DMZ Theater: Displays leaflets used during the 6.25 Korean Civil War, military letters, and

three-dimensional moving pictures - Dora Observatory: Overlook the Democratic People´s Republic of Korea and various

locations including Gaeseong, Songaksan, Kim Il-Sung Statue, and Cooperation Farm - Dorasan Station: The northernmost stop on the Republic of Korea's railway line

<Joint Security Area(JSA)> <Imjingak> <DMZ Theater> <Dora Observatory>

Notification of Panmunjom (JSA) + DMZ Tour

Tour route and schedule are subject to change without notice whenever there is official request from

United Nations Command (UNC) or military training.

If JSA tour is canceled, only DMZ tour will proceed.

Passport is required on site and a copy (colored) of passport's front page should be submitted at least 2

weeks in advance and receive pre-approval. If not, entering JSA is not permitted.

Children under 10 years are not allowed. He or she must be over 11 years old from his or her birthday.

Participants with physical disabilities, in a wheelchair, or crutches cannot enter the JSA.


11. About Seoul

Seoul is the capital of the Republic of Korea with over 600 years of history. It is the heart of Korea’s culture and education as well as politics and economics. Seoul is home to many old historic sites like Gyeongbokgung and Changdeokgung Palaces, and places of traditional culture like Bukchon Hanok Village, Insa-dong, and Namdaemun Market. The shopping and entertainment districts of Myeongdong and Apgujeong, and Asia’s largest underground shopping center COEX Mall also draw a large number of tourists every year. The Hangang River, which runs through the center of the city, is also a distinctive landscape of Seoul that offers a myriad of resting areas for citizens.

Official Title: Seoul Metropolitan Government Population: 10,178,395 people Area: 605.25 km2 (233.69 sq. mi.) Second largest metropolitan area in the world after

Tokyo, with over 25 million inhabitants. Location

The Korean Peninsula lies in the center of Northeast Asia. The coordinates of its capital, Seoul, are 37.34° N and 126.59° E, putting it in close proximity to the Yellow Sea. Seoul is within a three-hour flight from 43 cities with populations of over one million people. The Republic of Korea’s location between China and Japan has been a great geographical advantage for the nation.

Language: Korean (Major tourist attractions offer language services in English, Japanese and Chinese).

Climate - Fall in Seoul Seoul’s pleasant autumn season lasts from September to November. Seoul is filled with bright autumnal colors at this time of year. It is the harvest season, which is celebrated by showing thanks to the ancestral deities and spirits. It is also the season in which people prepare for the imminent winter. In addition, Seoul Street Art Festival (Hi Seoul Festival), one of Seoul’s major festivals, is held during this period. During this time, Changgyeonggung Palace and Gyeongbokgung Palace are also open to the public in the evenings, as well as the Seoul Lantern Festival, which lights up the streets at night, offering many spectacles.

City of Coexistence Seoul has been making continuous efforts and brainstorming ideas about how to transform the city. “20 New Spots in Seoul” is a leading example of Seoul’s urban restoration projects. Dead spaces have been revived to create new type of spaces with potential to promote the growth of manufacturing industries where collaboration of creativity and skill between the youth and old can lead to sustainability. http://english.visitseoul.net/tours/Seoul-City-of-Coexistence_/25292

http://english.visitseoul.net/tours/Seoul-City-of-Coexistence_/25292


12. General Information

A Arrival / Entry

Customs Allowances All visitors who enter the Republic of Korea must submit a written baggage declaration to a customs officer upon entry. If a passenger declares non-duty free articles voluntarily, the declared amount will be accepted and the clearance procedure will be expedited, unless the declared price of articles is questionable. More information about customs allowances and currency regulation can be found at the website below.

Korea Customs Service http://www.customs.go.kr/kcshome/site/index.do?layoutSiteId=english

Duty Free Allowance For items that are taxable, US $600 per capita from the total dutiable value shall be exempted from imposition of duty tax. Additional duty free exemptions are: 1 bottle of liquor (less than 1 liter, not over US $400), 1 carton of cigarettes (200 cigarettes, 50 cigars or

250 grams of tobacco) and 2 ounces of perfume (about 60㎖). For amounts that exceed the

duty exemption, duty on the amount over will be charged per capita. Also, the liquor and cigarette exemptions are only permitted for those over 19 years of age.

1330 Republic of Korea Travel Hotline +82-2-1330 (Korean, English, Japanese, Chinese)

B

Banks and Foreign Exchange Offices Banks are open from 09:00 to 16:00 on weekdays. They are closed on Saturdays and Sundays. Major currencies and traveler’s cheques can be exchanged into Korean Won(￦) at the airport,

hotels, and at all Korean banks. Credit cards (e.g. Visa, MasterCard, American Express, and Diners Club) are widely accepted.

C Cash Machine/ATM Users of overseas credit cards should use an ATM with a ‘Global’ sign or the logo of your card company. The operating hours of an ATM are usually between 08:00 to 23:00. ATMs are located at major stations, airports and convenience stores.

Climate The Republic of Korea is geographically situated in a temperate climate zone at medium latitude. As a result, it has four distinct seasons. September is in the autumn season with the daytime being warm, but cool in the morning and evening. The average temperature in Seoul in September is warm at 20.6 Celsius or 69 Fahrenheit. Overnight temperatures are generally very mild, with an average low of 16 Celsius or 60.8 Fahrenheit. To find the current weather in Seoul, please visit: http://english.visitseoul.net/weather

http://english.visitseoul.net/weather


Credit Cards Most hotels, restaurants, shops and taxis accept major credit cards (Visa, MasterCard and American Express). An identification card might be required upon payment. Though credit cards are widely accepted in the Republic of Korea, it is recommended to have some cash on hand. Currency The currency in the Republic of Korea is Won(￦). Dominations for coins are 10, 50, 100, and

500, and for banknotes, 1,000, 5,000, 10,000, and 50,000. For higher denominations, cashier’s checks are used. Please refer to www.xe.com/currencyconverter for exchange rates.

E Electricity

The standard voltage in the Republic of Korea is 220 volts. Outlets have two round holes, as in France, Germany, Australia, Greece, Turkey, and many other countries. You might need a multi-voltage adaptor.

F

Food and Beverage The Shilla Seoul

Name Location Operating Hours Palsun (Chinese) 2F Lunch: 12:00-14:30 / Dinner: 18:00-22:00

Ariake (Japanese) 2F Lunch: 12:00-14:30 / Dinner: 18:00-22:00

Continental (French) 23F Lunch: 12:00-14:30 / Dinner: 18:00-22:00

La Yeon (Korean) 23F Lunch: 12:00-14:30 / Dinner: 18:00-22:00

The Parkview (Buffet) 1F 05:30-23:00

The Library (Lounge&Bar) 1F 08:00-02:00

Pastry Boutique (Bakery) 1F 07:00-22:00

* Payments are accepted in Korean Won and credit cards. * Opening hours are subject to change.

I

Internet Free Wi-Fi service is available in lobbies and rooms of hotels.

http://www.xe.com/currencyconverter/


M

Medical Care Many large and general hospitals in the Republic of Korea offer top-notch medical

services to both Koreans and international visitors with added enhancement facilities,

such as International healthcare centers. The staffs at the centers are not only medical

experts but also fluent in foreign languages, enabling simultaneous interpretation, which

is especially helpful to customers from all over the world.

- Kangbuk Samsung Hospital: +82-2-2001-5100, 5120

- Inje University Paik Hospital: +82-2-2270-0500

Mobile Phone

CDMA cellular systems are widely used in the Republic of Korea. SK Telecom and KT

provide a SIM card roaming service to allow you to use your GSM subscription in the

Republic of Korea. At the International Airport you can rent a special CDMA cellular

phone which accepts your SIM card. Please check the links below for more details.

- KT roaming service http://www.kt.com/eng/biz/biz_03.jsp

- SK Telecom roaming service http://www.sktelecom.com/en

S Smoking

Smoking is illegal and strictly prohibited in public places. Anyone caught smoking must pay a fine of 100,000 won in smoke-free areas. Safety & Security

Some tourists worry about traveling to the Republic of Korea due to the current relation between the Democratic People's Republic of Korea and the Republic of Korea, but those who have actually been to the Republic of Korea are very satisfied. With crime rates lower than the OECD average, the Republic of Korea (generally Korea) is safe even at night. The Foreign Affairs, Trade and Development Canada provides through their website a country-specific travel advice and advisories map that shows the Republic of Korea at the highest level of safety.

- Republic of Korea Travel Hotline: 1330

- Emergency Call: 119

- National Police Call: 112

T

Taxi In the Republic of Korea, there are many clean and safe taxis. They can be found at taxi stands in most busy city areas or hailed on the streets. There are also call taxis that can be requested by phone. Phone inquiries can be made to the International Taxi Call Center (+82-2-1644-2255).

http://www.kt.com/eng/biz/biz_03.jsp

http://www.sktelecom.com/eng/


Time Difference Seoul is 9 hours ahead of GMT (standard time). Tipping A 10% service charge could be added to your bill at all tourist hotels. You don’t need to additional tip for service at hotel. It is also not necessary to tip a taxi driver unless he or she assists you with luggage or provides an extra service.

U

Useful Link

Republic of Korea Information Service www.korea.net

Republic of Korea Tour Information www.visitkorea.or.kr

Seoul Tour Information www.visitseoul.net

Incheon International Airport https://www.airport.kr/ap/en/index.do

Seoul Metro Information https://seoul.exploremetro.com/en/

Seoul Travel Application http://english.visitseoul.net/website-Info-article/i-Tour-Seoul-Smartphone-Application_/650

Useful Numbers

Country code for the ROK +82

Area code for Seoul 02 (when calling from abroad, omit “0” and just press “2”)

Republic of Korea Travel Hotline 24-hour tourist information and complaint report

1330

Seoul Dasan Call Center general information

120

National Rescue Services fire, natural disasters, medical emergency, etc.

119

Korean National Police crime report

112

Weather Call Center weather forecast

Area Code + 131

Immigration Contact Center immigration information for foreigners

1345

BBB Korea 24-hour free interpretation service

1588-5644

http://www.visitkorea.or.kr/

http://www.visitseoul.net/

https://www.airport.kr/ap/en/index.do

https://seoul.exploremetro.com/en/

http://english.visitseoul.net/website-Info-article/i-Tour-Seoul-Smartphone-Application_/650

http://english.visitseoul.net/website-Info-article/i-Tour-Seoul-Smartphone-Application_/650


[Appendix 1]_The Shilla Seoul Reservation Form

Room Reservation Form

7th UNWTO Global Summit on Urban Tourism

16 - 19 September 2018 The Shilla Hotel, Seoul, Republic of Korea

In order to secure a room at The Shilla Seoul, please attach this page and fax or e-mail to us

with the appropriate information. Reservations should be made by 24th of August, after

which all rooms are subject to availability.

Block Code: 1016SEOU

Reservation Contact:

Fax: +822-2230-3720 / Tel: +822-2230-3310 / E-mail: [email protected]

Guest Name: Last: First: Mr. Ms.

Arrival Date: Flight/Time:

Departure Date: Flight/Time:

Company:

Telephone: Fax:

E mail:

Room Type

Deluxe Double Room (36㎡)

- Please select one option from below. □ Deluxe (Room Only) @ KRW 250,000

□ Deluxe with 1 Breakfast @ KRW 280,000

□ Deluxe with 2 Breakfasts @ KRW 310,000

Executive Business Deluxe Room (43㎡)

□ Executive Business Deluxe (Club Lounge for 1 Person) @ KRW 350,000

□ Executive Business Deluxe (Club Lounge for 2 Person) @ KRW 400,000

I guarantee my reservation by credit card

Credit card information: VA

Card number _____________________________________

Name on card ____________________________________

Expiration date _________________________ Signature _________________________________


Superior Suite Room (66㎡)

□ Superior Suite Room (Club Lounge for 2 Person ) @ KRW 500,000

10% Service charge and 10% VAT are excluded in the above rate.

Complimentary high speed internet access included

Complimentary access to Fitness center such as gym, indoor swimming pool (Outside swimming pool is excluded)

Preferences/Remarks:

Airport Transportation Pickup (Personal Account)

Airport Benz S500 / Hyundai EQUUS

Incheon

Pick-up KRW 240,000 / KRW 160,000

Sending KRW 240,000 / KRW 160,000

Gimpo

Pick-up KRW 180,000 / KRW 130,000

Sending KRW 180,000 / KRW 130,000

All reservations are subject to confirmation by the Shilla Seoul

Check-in time is after 15:00 and check-out time prior to 12:00

Cancellations must be made 48 hours prior to arrival to avoid one night cancellation charge

FOR HOTEL USE ONLY

CONFIRMATION NUMBER:


[Appendix 2]_Sub Hotels Reservation Form

7th UNWTO Global Summit on Urban Tourism

16(Sun) – 19(Wed) September, 2018, Seoul, Republic of Korea

Please print or type clearly in block letters and return the completed form to the housing bureau.

Official Housing Bureau Fax: +82-2-571-9921, E-mail: [email protected]

4F, 2728 Nambusunwhan-ro,Gangnam-gu, Seoul, Republic of Korea

1. PARTICIPANT INFORMATION (Fields marked with asterisk * are optional)

Title: Mr. Ms. Prof. Dr. Other Gender: Male Female

First(Given) name: Exactly match as in your passport Last(Family) name:

Korean name:* (For Koreans only) Job title/Position:

Affiliation: Country:

Nationality: Tel: Fax:*

E-mail(User ID): Password(If applicable):

2. GUEST INFORMATION

Check-in Date (dd/mm)

Check-out Date (dd/mm)

No. of Nights

No. of Rooms

Guest Name

※ If a guest is different from the participant indicated above

Accompanying Person’s Name

※ I will share my room with this person

Special Request

※ e.g. non-smoking room(in English only)

General Announcement

Hotel Reservation Deadline: 24 August, 2018, after this date any request cannot be guaranteed.

Reservations are made on a first come first served basis.

Early check-in (before 15:00) & late check-out (after 12:00) cannot be guaranteed and extra charge will be applied

For group reservation, please request it to Housing Bureau by e-mail [email protected]

The hotel list & room rates are subject to change due to the local conditions. All rates below are exclusive of TAX & SVC.

3. HOTEL& ROOM TYPE (Please check the appropriate box and fill in the blanks below)

No. Hotel Name

(Grade) Room Type

Room Rate (KRW) / Night / Room Breakfast /

Meal / person

Tax & Service Charge

Single Occupancy

Double Occupancy

Double* Twin*

5 Star Hotel ★★★★★

1 Grande Ambassador

Seoul Pullman Standard 145,000 170,000 170,000 INC 10%

3 Star Hotel ★★★

2 The SUMMIT Hotel Seoul Dongdaemun

Standard 105,000 115,000 115,000 INC 10%

3 Hotel Skypark Dongdaemun

Standard 92,000 92,000 92,000 INC INC

*Double: 1 bed, Twin: 2 separated beds

Sub HOTEL RESERVATION FORM



PAYMENT METHOD (Please indicate your preferred payment method.)

Method Credit card Bank transfer

Option 1: Credit card

Card type: VISA Master AMEX

Card Number:

Expiration date: (mm/yy) CVC code*:

Holder’s Name: Holder’s Signature: Put your signature image.

I hereby authorize the Housing bureau, Kim's Travel Service Co., Ltd, to debit my credit card.

*Card Validation Code: AMEX: 4-digit number on the front side, VISA / Master: 3-digit number on the back side *Dynasty card cannot be applied to hotel reservation.

Option 2: Bank transfer

Sender’s name: ※ In case the sender’s name is different from the participant

Overseas participant

Bank/Branch: Account No.: Beneficiary: SWIFT Code: Bank Address: Details of Payment:

WOORI Bank / Kaepodong Branch. (+82-2-575-1416) 1081-100-796786 Kim's Travel Service Co., Ltd HVBKKRSEXXX 123, Eonju-ro, Gangnam-gu, Seoul, Republic of Korea, 135-272 Participant’s Name, UNWTO 2018

※All bank charges for remittance must be paid by the participant.

※A copy of receipt for your bank remittance with the participant’s name should be sent to the housing bureau by e-mail

[email protected] or fax(+82-2-571-9921).

Payment Information

All room rates will be charged in Korean Won.

The rate only covers a room and other expenses such as breakfast, mini-bar, laundry service and etc. will incur personal bill and should be paid to the hotel when you check out.

Early check-in (before 15:00) & late check-out (after 12:00) cannot be guaranteed and extra charge will be applied.

1) Credit card

- One-night room rate will be charged to the given card by Housing Bureau(Payment Gateway Agency : Kim’s Travel Service Co., Ltd.) within one week from the day you make your reservation and the remaining balance will be charged on the third week of August.

- Receipt will be issued by the Housing Bureau upon request.

- Confirmation letter will be sent when the deposit is made.

2) If you do not have any credit card

- If you do not have any credit card, you should remit at least one night room rate to Housing Bureau within one week and the remaining balance should be paid by the third week of August 2017.

- Confirmation letter will be sent when the 1 night deposit payment is made.

- All bank charges for remittance must be paid by the participant.

- A copy of receipt for your bank remittance with the participant’s name should be sent to the housing bureau by e-mail [email protected] or fax(+82-2-571-9921).

Cancellation & Refund Policy

Any change or cancellation requests must be made by e-mail or fax to the Housing Bureau.

All dates are based on Korean standard time (GMT +9 hours).

Refund will be made after the congress due to administrative reason and bank service charges will be deducted from the refund amount.

Cancellation policy for group booking will be informed through an invoice.

Cancellation request Policy

Until 24 August No penalty

From 24 August or No-show or Early departure No refund and full payment will be charged as penalty.

※No-show: do not check in without any notice in advance.



Documents

7TH UNWTO GLOBAL SUMMIT ON URBAN TOURISM · 7th UNWTO Global Summit on Urban Tourism l 5 8. Accommodation The venue hotel of the summit is The Shilla Seoul. An urban lifestyle hotel