A Study on Employees Perspective Towards

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MBA (FT) Project Report

A STUDY ONEMPLOYEES PERCEPTION

TOWARDS TRAINING AND

DEELOPMENT PROGRAMME AT

ONGC! ASSAM ASSET! NA"IRA#

[A Project Report submitted in partial fulfillment of the requirements of the Degree of Master of Business

Administration (Full Time of Dibrugarh !ni"ersit#$

Pr$%$&'$ S$''$

MBA r*Se&e+ter

Ro,, %o- ./

Ce%tre 0or M$%$1e&e%t St2*'e+D'3r21$r4 U%'5er+'t6

Dece&3er /78

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CERTIFICATE FROM GUIDE

This is to certify that the project entitled A STUDY ON EMPLOYEES

PE!EPT"ON TO#ADS TA"N"N$ AND DE%ELOPMENT PO$AMME AT

ON$!& ASSAM ASSET & NA'"A( )een co*pleted +nder *y ,+idance ands+per-ision for the partial f+lfill*ent of the re.+ire*ents for the De,ree of Master of

/+siness Ad*inistration 0M/A1 of Di)r+,arh Uni-ersity2

"t is f+rther certified that the said project report has not )een s+)*itted any3here for

any other p+rpose pre-io+sly2

Ms2 /rishni /or4oto4y

Assistant Professor

!entre for Mana,e*ent St+dies

Di)r+,arh Uni-ersity

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DECLARATION

"& the +ndersi,ned here)y declare that this project report EMPLOYEES

PE!EPT"ON TO#ADS TA"N"N$ AND DE%ELOPMENT PO$AMME AT

ON$!& ASSAM ASSET & NA'"A (3ritten and s+)*itted )y *e +nder the ,+idanceof Ms2 /rishni /or4oto4y& Assistant Professor& !entre for Mana,e*ent St+dies&

Di)r+,arh Uni-ersity is *y ori,inal piece of 3or42 The e*pirical findin,s in the report

are )ased on the data collected )y *e and ha-e not )een copied fro* the project report

s+)*itted earlier2

Prana*i4a Sai4ia

M/A 5rd Se*ester

oll No2 67

!MS2DU

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A STUDY ON

EMPLOYEES PERCEPTION TOWARDS TRAINING AND

DEELOPMENT PROGRAMME AT ONGC ASSAM ASSET !

NA"IRA#

E9ec2t'5e S2&&$r6 :

A trainin, co+rse is the trainin, effort of an or,ani8ation2 "t *ay )e said that the

Trainees fro* the )asic inp+t& to,ether 3ith the other reso+rce s+ch as the physical

9acilities& readin, *aterial& reso+rce persons& etc2 The desi,n and cond+ct of the !o+rse

constit+tes the processes and the trained e*ployee the o+tp+t2 The e-al+ation of the

trainin, co+rse& ,enerally done at the end of the co+rse& is the feed)ac4 of The )asis of

3hich i*pro-e*ents are *ade in the s+)se.+ent co+rses or,ani8ed )y The instit+tion2

/+t this is a si*plistic and cr+de 3ay of -ie3in, the trainin, effort tho+,h it ill+strates

the syste*s concept of an instit+tional trainin, effort 3ith the +ntrained e*ployee& the

trainin, co+rse& the trained e*ployee and the e-al+ation of the trainin, co+rse

representin, the inp+t& the process& the o+tp+t and feed)ac4 !ontrol2 A si,nificant and

*eanin,f+l approach for a proper +nderstandin, of the Trainin, effort as syste*s

concept consist not in re,ardin, the cond+ct of the Trainin, pro,ra**e as the sole

process in-ol-ed& )+t in -ie3in, the trainin, Pro,ra**e as a lin4 in the chain of

professional de-elop*ent of an e*ployee2oil And nat+ral ,as corporation li*ited

0ON$!1 is foc+sed in pro-idin, professional trainin, to its e*ployees2 "t has o+tlined a

fe3 tr$'%'%1 o3ject'5e+to )e follo3ed2

They are as follo3s:

; To de-elop entreprene+rship and e


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; To c+lti-ate creati-e and inno-ati-e thin4in,2

; ed+cin, ,ap )et3een c+rrent and e2 "ntrod+ction

>

72 O)jecti-es of the St+dy

7

52 Li*itations of the St+dy

7

62 Methodolo,y

>?

@2 !o*pany Profile

>?

2 Analysis and "nterpretation

7@

B2 9indin,s

@>

C2 S+,,estions

@7

?2 !oncl+sion

@5

>2 +estionnaire

@6

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>>2 eferences

@B

List of ta)les and pie dia,ra*

Sl no !ontents Pa,e no

>2 A,e of respondents 7@

72 Male F fe*ale 7

52 Ed+cational .+alification of respondents 7B

62 Marital stat+s 7C

@2 A3are of trainin, pro,ra**e2 7?

2 Attended trainin, pro,ra**e2 5

B2 Nat+re of trainin, pro,ra**e 5>

C2 Trainin, needs identified are realistic& +sef+l and )ased on

)+siness strate,y of or,anisation

57

?2 Trainin, needs are identified thro+,h for*al appraisalsyste*2

55

>2 Or,ani8ation cond+cts e>2 Trainin, is +sed as a tool for e*ployee place*ent2 5@

>72 Underta4e trainin, pro,ra**es in f+t+re2 5

>52 The .+ality of trainin, pro,ra**e pro-ided2 5B

>62 Enhance technical s4ills2 5C

>@2 Enhances leadership s4ills 5?

>2 A,rees it enhance soft s4ills2 6

>B2 A,rees that it res+lt in )etter perfor*ance2 6>

>C2 !hances of pro*otion 67

>?2 The trainin, is considera)ly interestin, = infor*ati-e2 65

72 The topics co-ered are rele-ant in trainin, pro,ra**e2 66

7>2 Topics co-ered are related to pro,ra**e o)jecti-e2 6@

772 Topic co-ered 3as 3ithin ri,ht ti*e 6

752 Topics co-ered easy to +nderstand 6B

762 Trainin, *eet its stated o)jecti-es 6C

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7@2 Satisfaction le-el 6?

72 S+,,estions on i*pro-e*ents @

AC;NOWLEDGEMENT

At t4e 5er6 o2t+et! I C! Ce%tre 0or M$%$1e&e%t St2*'e+! D'3r21$r4 U%'5er+'t6 0or 1'5'%1 &e

t4e opport2%'t6 to $cco&p,'+4 t4'+ project '% t4e ce%tre=

Ne9t! I


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Pr$%$&'$ S$''$

MBA r* Se&e+ter

Ro,, %o = ./

I%tro*2ct'o%

Trainin, of personnel consists in pro-idin, the* 3ith the necessary facilities And

opport+nities to ac.+ire 4no3led,e& de-elop s4ills and c+lti-ate attit+des and )eha-ior

for the efficient and effecti-e dischar,e of their d+ties and esponsi)ilities2

Ad*inistrati-e s4ills can )e ,ro+ped into technical s4ills& h+*an S4ills and concept+al

s4ills2 Trainin, sho+ld ena)le people to perfor* their present D+ties effecti-ely and at

the sa*e ti*e prepare the* to sho+lder hi,her esponsi)ilities in the f+t+re2 The

+lti*ate o)jecti-e of trainin, for personnel is the "*pro-e*ent in the effecti-eness of

achie-e*ent of or,ani8ational o)jecti-es2 Each and e-ery position in an or,ani8ation

calls for a certain a*o+nt of E


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feed)ac4 *+st )e o)tained at the -ario+s sta,es& to ens+re appropriate !orrecti-e steps

at the necessary sta,es2 A trainin, co+rse is the trainin, effort of an or,ani8ation2 "t *ay

)e said that the Trainees fro* the )asic inp+t& to,ether 3ith the other reso+rce s+ch as

the physical 9acilities& readin, *aterial& reso+rce persons& etc22 The desi,n and cond+ct

of the !o+rse constit+te the processes and the trained e*ployee the o+tp+t2 The

e-al+ation of the trainin, co+rse& ,enerally done at the end of the co+rse& is the

feed)ac4 of The )asis of 3hich i*pro-e*ents are *ade in the s+)se.+ent co+rses

or,ani8ed )y The instit+tion2 /+t this is a si*plistic and cr+de 3ay of -ie3in, the

trainin, effort tho+,h it ill+strates the syste*s concept of an instit+tional trainin, effort

3ith the Untrained e*ployee& the trainin, co+rse& the trained e*ployee and the

e-al+ation of The trainin, co+rse representin, the inp+t& the process& the o+tp+t and

feed)ac4 !ontrol2 A si,nificant and *eanin,f+l approach for a proper +nderstandin, of

the Trainin, effort as syste*s concept consist not in re,ardin, the cond+ct of the

Trainin, pro,ra**e as the sole process in-ol-ed& )+t in -ie3in, the trainin,

Pro,ra**e as a lin4 in the chain of professional de-elop*ent of an e*ployee2 "f this-ie3 is accepted a syste*s concept of trainin, 3o+ld incl+de the en-iron*ent and

or,ani8ation in 3hich the e*ployee 3or4s2 "t 3ill also incl+de the "dentification of his

trainin, needs& and the other salient aspects s+ch as the Deter*ination of trainin,

o)jecti-es& desi,nin,& and the trainin, pro,ra**e its "*ple*entation and e-al+ation2

The e-al+ation sho+ld not only co-er the trainin, "*parted )+t the i*pro-e*ent in

or,ani8ational effecti-eness and achie-e*ent of Or,ani8ational ,oals res+ltin, fro* the

contri)+tion of the trained e*ployee2 Th+s& the trainin, effort )eco*es a total syste* of

3hich the s+)Hsyste*s are the Different aspects o+tlined a)o-e2

OB?ECTIE OF T@E STUDY

To 4no3 e*ployee perception to3ards trainin, and de-elop*ent pro,ra**e of ON$!&

Assa* Asset & Na8ira 3ith espect toK

To +nderstand the a3areness le-el of e*ployee re,ardin, trainin,

To +nderstand the le-el of satisfaction of trainin, ,i-en in ON$!& Assa*

Asset & Na8ira

To +nderstand the trainin, en-iron*ent in ON$!& Assa* Asset & Na8ira

LIMITATIONS OF T@E STUDY=

The different li*itation of the st+dy is ,i-en )elo3H

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Often& so+rces are not interested to pro-ide the act+al data 3hich is %ery

i*portant for correct esti*ation2

Many of the e*ployees ha-e to 3or4 in the ri,s so it 3as not possi)le To 4no3

their -ie32

D+e to 3or4 load and s+r-ey done )y the lots of trainees fro* Different

instit+tes scope of interaction 3ith the e*ployees 3as less2

INTRODUCTION

P+)lic sector enterprises 0PSEs1 ha-e played an i*portant role in "ndian econo*y Since

the enact*ent of ind+strial policy resol+tion& >?@2 These enterprises played A -ery

cr+cial part in de-elopin, the ind+strial )ase of an a,rarian econo*y 3ith Poor

infrastr+ct+ral facilities2 States inter-ention 3as dee*ed necessary in -ie3 of Lo3 le-el

of e*ploy*ent opport+nities and lac4 of trained *anpo3er 0pant& 712 The to3nships

de-eloped aro+nd the PSEs )ro+,ht in a ne3 era of econo*ical and Ed+cational

de-elop*ent2 After the i*ple*entation of ne3 econo*ic policy in >??>& "ndian PSEs

are facin, hi,h le-el of co*petition in prod+ct *ar4et as 3ell As la)or *ar4et2 "n orderto co*pete in li)erali8ed and open *ar4et scenario& "ndian PSEs need to i*pro-e

o-erall or,ani8ational effecti-eness and prod+cti-ity To ens+re co*petiti-e ed,e2 These

chan,es necessitate the need of trainin, and De-elop*ent of personnel in these PSEs2

"ndian p+)lic sector is passin, thro+,h *assi-e chan,es d+e to ad-ance*ent in Science

and technolo,y and co*petition fro* pri-ate sector2 "ndia has nearly one si?C@2 Ie Stressed on the de-elop*ent of h+*anreso+rces and )eca+se of his initiati-es& Trainin, had ta4en a front seat in the national

econo*y2 Later on& *ost of the PSEs reali8ed the need and i*portance of trainin, their

e*ployees for )etter and i*pro-ed res+lts2 The h+*an reso+rce de-elop*ent approach

is essential in order To ha-e the opti*+* +tili8ation of *anpo3er for the )enefit of

)oth& the e*ployees and the or,ani8ation2

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After openin, +p of the econo*y& there has )een tre*endo+s a*o+nt of press+re On the

PSEs to increase prod+cti-ity of their e*ployees on one hand and red+ce S+rpl+s

*anpo3er on the other2 PSEs ha-e fo+nd o+t the ro+te to red+ce their Manpo3er

stren,th )y adoptin, -ol+ntary retire*ent sche*e 0%S12 The )i,,est !hallen,e in

%S is to safe,+ard talent drain2 Talented e*ployees see this as an Opport+nity and are

*o-in, a3ay fro* PSEs in search of hi,h paid jo)s in pri-ate and *+ltinational

co*panies& 3hich lead to scarcity of trained *anpo3er2 On the One side they ,et l+*p

s+* co*pensation pac4a,e )y optin, for %S and on the other side they 3ill )e

attracted )y MN!s and other pri-ate sector enterprises 0the "ndian eK )+siness line& G+ne C& 72 Nearly 6 of The e*ployees in reliance petrole+*

3ere dra3n fro* the p+)lic sector 0%ittal& 7>12 This a,ain e*phasi8es the need and

i*portance of trainin, and e*ployee etention in PSEs2 esearch cond+cted )y

T%LS on %S also pro-es that ,ood o+tside opport+nity is one of the i*portant

reasons for e*ployees optin, for %S2 0$o-ern*ent of "ndia pro*oted PSEs to f+lfill

the social o)jecti-es since the ti*e Of the first pri*e *inister Ga3ahar Lal Nehr+2 As ares+lt& reser-ation for socially and ed+cationally 3ea4er sections of the society 3as

introd+ced in p+)lic sector Go)s2 The ,o-ern*ent has )anned deHreser-ation of

-acancies *eant for the reser-ed cate,ories since >?C? and reser-ation for other

)ac43ard classes 3ere "ntrod+ced in >??52 No3 PSEs are re.+ired to recr+it +p to @

of their *anpo3er fro* the reser-ed cate,ories2 "n the e-ent of candidates fro*

reser-ed cate,ories not *eetin, the re.+ired standards& reser-ed seats are filled after

rela??C12 This is another reason to concentrate *ore on

trainin, and De-elop*ent acti-ities in PSEs and to pro-ide proper trainin, and

de-elop*ent Opport+nities to persons recr+ited on rela


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Jchan,in, hats and shiftin, fro* jo) to jo) as 3ell2 Trainin, has increased in

i*portance in todays en-iron*ent 3here jo)s are !o*ple< and chan,e rapidly2 To

s+r-i-e and flo+rish in the present scenario& Or,ani8ations *+st in-est ti*e and *oney

in +p,radin, the 4no3led,e and s4ills of their e*ployees constantly2

Trainin, of personnel consists in pro-idin, the* 3ith the necessary facilities Andopport+nities to ac.+ire 4no3led,e& de-elop s4ills and c+lti-ate attit+des and /eha-ior

for the efficient and effecti-e dischar,e of their d+ties and esponsi)ilities2

Ad*inistrati-e s4ills can )e ,ro+ped into technical s4ills& h+*an S4ills and concept+al

s4ills2 Trainin, sho+ld ena)le people to perfor* their present D+ties effecti-ely and at

the sa*e ti*e prepare the* to sho+lder hi,her esponsi)ilities in the f+t+re2 The

+lti*ate o)jecti-e of trainin, for personnel is the "*pro-e*ent in the effecti-eness of

achie-e*ent of or,ani8ational o)jecti-es2

Each and e-ery position in an or,ani8ation calls for a certain a*o+nt of E


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constit+te the processes and the trained e*ployee the o+tp+t2 The e-al+ation of the

trainin, co+rse& ,enerally done at the end of the co+rse& is the feed)ac4 of the )asis of

3hich i*pro-e*ents are *ade in the s+)se.+ent co+rses or,ani8ed )y The instit+tion2

/+t this is a si*plistic and cr+de 3ay of -ie3in, the trainin, effort tho+,h it ill+strates

the syste*s concept of an instit+tional trainin, effort 3ith the Untrained e*ployee& the

trainin, co+rse& the trained e*ployee and the e-al+ation of The trainin, co+rse

representin, the inp+t& the process& the o+tp+t and feed)ac4 !ontrol2

A si,nificant and *eanin,f+l approach for a proper +nderstandin, of the Trainin,

effort as syste*s concept consist not in re,ardin, the cond+ct of the Trainin,

pro,ra**e as the sole process in-ol-ed& )+t in -ie3in, the trainin, Pro,ra**e as a

lin4 in the chain of professional de-elop*ent of an e*ployee2 "f this -ie3 is accepted a

syste*s concept of trainin, 3o+ld incl+de the en-iron*ent and or,ani8ation in 3hich

the e*ployee 3or4s2 "t 3ill also incl+de the "dentification of his trainin, needs& and the

other salient aspects s+ch as the Deter*ination of trainin, o)jecti-es& desi,nin,& and the

trainin, pro,ra**e its "*ple*entation and e-al+ation2 The e-al+ation sho+ld not only

co-er the trainin, "*parted )+t the i*pro-e*ent in or,ani8ational effecti-eness and

achie-e*ent of Or,ani8ational ,oals res+ltin, fro* the contri)+tion of the trained

e*ployee2 Th+s& the trainin, effort )eco*es a total syste* of 3hich the s+)Hsyste*s are

the Different aspects o+tlined a)o-e2

The principle s+)Hsyste*s of a syste*s concept of trainin, are:

>2 "dentification of trainin, needs:

72 9or*+lation of trainin, o)jecti-es:

52 Desi,n of trainin, pro,ra**es:

62 "*ple*entation of trainin, pro,ra**es& and

@2 E-al+ation of trainin,

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n

e

e

d

formulate

objective

de

sig

n

impl

eme

nt

eval

uate

The traditional idea that these fi-e phases are .+ite distinct and separate Entities,i-es the i*pression that tho+,h these phases are connected 3ith one Another

se.+entially they are independent2 So that the findin,s and concl+sions of each phase

are treated as final and concl+si-e state*ents for ta4in, action and 3hich are not

s+pposed to )e re-ised in the li,ht of findin,s in the s+)se.+ent Phases2 Of co+rse& the

e-al+ation phase is considered to ha-e a )earin, on the Desi,n and i*ple*entation of

s+)se.+ent pro,ra**es2 /+t the inter dependence of each phase 3ith all the others is

not serio+sly tho+,ht of and acted +pon2

The final o)jecti-e of all trainin, effort is to i*pro-e or,ani8ational

Effecti-eness2 An analysis of or,ani8ational 3or4in, and the en-iron*ent of theOr,anisation& co+pled 3ith an assess*ent of the reasons for or,ani8ational and

indi-id+al ineffecti-eness& is the startin, point of any si,nification of trainin, Needs&

ta4in, into acco+nt jo) descriptions and a-aila)le *anpo3er reso+rces and their

.+alifications2 "f the trainin, needs of e*ployee are not properly assessed& the Trainin,

o)jecti-es cannot )e precisely for*+lated and these 3ill ha-e no rele-ance to the act+al

re.+ire*ent of e*ployees2 The desi,n of a trainin, pro,ra**e Depends on its

o)jecti-es as 3ell as the le-el of participants and the nat+re of Learnin, they are

e


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trainin, needs and trainin, O)jecti-es *ay e*er,e& necessitation ne3 trainin,& desi,ns

and i*ple*entation of re-ised trainin, sched+les2 Th+s& the inter dependence of the fi-e

phases of the Trainin, effort referred to in the precedin, para,raph& appears selfH

e-ident& there)y Esta)lishin, the syste*s concept of trainin,2 Th+s& the fi-e phases are

s+)Hsyste*s in the total trainin, syste*2

Tr$'%'%1 %ee*:

; Ne3ly recr+ited e*ployees re.+ire trainin, so as to perfor* their tas4s effecti-ely2

"nstr+ctions& ,+idance and coachin, help the* to handle jo)s co*petently& 3itho+t any

3asta,e2

; Trainin, is necessary to prepare e


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D'+t'%ct'o% 3et


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; There are li*its to the a*o+nt that one can learn2 "t is reco**ended to teach

Se,*ents of the jo) in se.+ential fashion in order to de-elop a ,reater Appreciation and

+nderstandin, of the 3hole jo)2

; All e*ployees are different2 This *+st )e reco,ni8ed 3hen it co*es to Trainin,2 Since

so*e 3or4ers learn faster or slo3er than others& these Differences *+st )e acco+ntedfor in the trainin, pro,ra**e2

; Practice *a4es perfect2 There is no s+ch thin, as nat+ralH)orn s4illed #or4ers2

Ade.+ate practice ti*e *+st )e pro-ided for e*ployees to de-elop their s4ills2

; As a s+per-isor& it is possi)le to 4no3 the jo) for 3hich the e*ployee is Trainin, so

thoro+,hly that a ne3 e*ployee *ay feel inade.+ate or inti*idated2

T6pe+ o0 tr$'%'%1:

S4ills refresher crossHf+nctional tea*

creati-ity Di-ersity literacy Trainin, trainin,

trainin,

Delayin, j+d,*ent /rea4in, a3ay

,enerate

Ne3

ideas

Tr$'%'%1 &et4o*+:

On- the- job methods-

Page | 17


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>2 Go) instr+ction trainin, 0G"T1

72 !oachin,

52 Mentorin,

A1 !areer f+nctions

/1 Psycholo,ical f+nctions

62 Go) rotation

@2 Apprenticeship trainin,

2 !o**ittee assi,n*ents

Off-the-job methods-

>2 %esti)+le trainin,

72 ole playin,

52 Lect+re *ethod

62 !onferenceF disc+ssion approach

@2 Pro,ra**ed instr+ction

Tr$'%'%1 *e5e,op&e%t $t o%1c:

Training objectives:

Oil and nat+ral ,as corporation li*ited 0on,c1 is foc+sed in pro-idin, Professional

trainin, to its e*ployees2 "t has o+tlined a fe3 trainin, o)jecti-es to )e follo3ed2 They

are as follo3s:

; To de-elop entreprene+rship and e


19/67

; To or,ani8e interacti-e 3or4shops in the +pstrea* ind+stry areas2

; To stri-e for contin+o+s i*pro-e*ent in all aspects of E=P acti-ities thro+,h trainin,

in the e*er,in, technolo,ies2

; To inc+lcate .+ality conscio+sness2

; To pro*ote it as an instr+*ent of or,ani8ational transfor*ation2

; To c+lti-ate creati-e and inno-ati-e thin4in,2

; ed+cin, ,ap )et3een c+rrent and e


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?2 I%+t't2te O0 Dr',,'%1 Tec4%o,o16 (IDT):the instit+te of drillin, Technolo,y 0"DT1

3as set +p in >?BC at Dehrad+n2 "t is en,a,ed in elentless effort in =D and has

rendered e2I%+t't2te O0 E%1'%eer'%1 A%* Oce$% Tec4%o,o16 (IEOT): the instit+te of

En,ineerin, and ocean technolo,y 0"EOT1 3as fo+nded in >?C5 to achie-e Self reliancein technolo,y )y inno-ation& de-elop*ent and acceleration of The f+t+re plans of on,c2

>>2I%+t't2te O0 B'otec4%o,o16 Geotecto%'c St2*'e+ (INBIGS1: the instit+te Of

)iotechnolo,y = ,eotectonic st+dies 0"N/"$S1 3as fo+nded in >?C? at Gorhat & Assa*2

"n)i,s is en,a,ed in the inno-ati-e research of petrole+* /iotechnolo,y thro+,h a

talented and dedicated tea* of )ioHscientists2

>72I%+t't2te O0 O', G$+ Pro*2ct'o% Tec4%o,o16 (IOGPT): to *eet the

Technolo,ical re.+ire*ents of oil and ,as prod+ction& the instit+te of oil = $as

prod+ction technolo,y 0"O$PT1 3as esta)lished in >?C6 at Pan-el A)o+t @ 4* fro*M+*)ai airport a*idst pict+res.+e s+rro+ndin,s on the M+*)aiHP+ne hi,h3ay2 The

o)jecti-e 3as to i*pro-e the econo*ics of Operations and )oost indi,eno+s

hydrocar)on prod+ction2

>52I%+t't2te O0 Petro,e2& S$0et6! @e$,t4 E%5'ro%&e%t M$%$1e&e%t (IPS@EM):

in >?C?& the instit+te of petrole+* safety& health and En-iron*ent *ana,e*ent

0"PSIEM1 3as esta)lished 3ith the o)jecti-e ofPro*otin, standards of safety& health

and en-iron*ent in petrole+* sector in"ndia2 The instit+te is co**itted to +p,rade and

de-elop h+*an reso+rces 3ith a -ie3 to *ini*i8e the o-erall ris4 to h+*an life&

da*a,e to property&Process and the en-iron*ent2

>62'%+t't2te o0 re+er5o'r +t2*'e+ (IRS): the instit+te of reser-oir st+dies 0"S1 3as

fo+nded in >?BC as a sin,leHso+rce and *+ltiHser-ice reser-oir En,ineerin, a,ency 3ith

the o)jecti-es to:

Ma


21/67

; To prepare career lin4ed trainin, plans for officers 4eepin, in -ie3 the jo) otations

in on,c

; To prepare the ann+al trainin, calendar for the co*pany in cons+ltation 3ith the assets

F )asins F chief of ser-ices& instit+te heads and top Mana,e*ent F directors etc2 #ith

respect to the or,ani8ational e.+ire*ents and indi-id+al perceptions2

; To prepare co**on trainin, sylla)i for pro,ra**es to )e cond+cted )y "MD in

association 3ith T"s and =D "NST"TUTES2

; To cond+ct orientation pro,ra**es for ,eoHscientists and en,ineers in E*er,in,

technolo,ies in association 3ith =D instit+tes& thro+,h 3hich The technolo,y transfer

is ta4in, place2

; To de-elop S!FST and 3o*en personnel thro+,h special pro,ra**es

ONGC ACADEMY

On,c acade*y is located in the l+sh ,reen en-iron*ent of the Ii*alayas at

Dehrad+n2 no3n pre-io+sly as instit+te of *ana,e*ent de-elop*ent 0"MD1& it 3as

for*ally reHchristened as on,c acade*y on No-e*)er 7& 75 )y !MD Mr2 S+)ir Saha2

"t is on,cs pre*ier nodal a,ency for trainin, and de-elopin, I+*an reso+rces2 The

instit+te e*er,ed o+t of S#OT analysis carried o+t )y the Or,ani8ation in >?C72

Desi,nin, para*eters for *eas+rin, perfor*ance of h+*an reso+rces& s+ccessionplannin,& *appin, of indi-id+al relations scenario& 3or4 cli*ate and 3or4 c+lt+re

Analysis and *ana,in, chan,e are so*e of the areas of research related to Mana,e*ent

de-elop*ent2 To ser-e this p+rpose& the acade*y is co**itted to E


22/67

Pe*$1o16:

The peda,o,y is interacti-e and participati-e and the *ethods incl+de lect+res& !ases&

se*inars& ,ro+p disc+ssions& )+siness ,a*es& role plays& si*+lation E


23/67

UALITY OB?ECTIES OF T@E ACADEMY:

; To create and *eet the learnin, aspirations of all ON$!ians2

; To identify the ,aps )et3een c+rrent technolo,ical 4no3Hho3 and those e*er,in,

internationally in order to )rid,e the sa*e )y de-elopin, Appropriate trainin, *od+les

and cond+ctin, *ini*+* >@ pro,ra**es2

; De-elopin, and +p,radin, *ini*+* @ pro,ra**es in the state of the art Technolo,y

)oth in contents and e@ trainin, Pro,ra**es e-ery year on the

topics related to -ario+s aspects of .+ality2

; To desi,n and de-elop lon, d+ration trainin, *od+les to facilitate +alification +p

,radation of the +nder .+alified e@ eH7 .+ality Mana,e*ent syste*& .+ality circles& sist in ter*s of profits1& as per The Platts

ener,y )+siness technolo,y 0E/T1 s+r-ey 76

; an4s 76th a*on, ,lo)al ener,y co*panies )y *ar4et capitali8ation in P9! ener,y

@ 0Dece*)er 7612 ON$! 3as ran4ed >Bth till *arch 76& )efore

The shares prices dropped *ar,inally for e55rd1 and financial ti*es ,lo)al @ 0ran4 57th1& )y *ar4et !apitali8ation2

; "s reco,ni8ed as the *ost -al+a)le "ndian corporate& )y *ar4et !apitali8ation& net

3orth and net profits& in c+rrent listin,s of econo*ic ti*es @ 06th ti*e in a ro31&

)+siness today @& )+siness )aron @ and )+siness 3ee42

; Ias created the hi,hestHe-er *ar4et -al+eHadded of rs2 76&7@C !rore and the fo+rthH

hi,hest econo*ic -al+eHadded of rs2 @? !rore& as Assessed in the @th )+siness todayH

Page | 28


29/67

stern Ste3art st+dy 0April 751& ahead of Pri-ate sector leaders li4e reliance and

"nfosys2 On,c is the only p+)lic sector Enterprise to achie-e a positi-e M% a as 3ell as

E%A2

; "s tar,etin, to ha-e all its installations 0offshore and onshore1 accredited 0certified1 )y

*arch 7@Q This 3ill *a4e on,c the only co*pany in the 3orld in This re,ard2

; O3ns and operates *ore than >> 4ilo*eters of pipelines in "ndia& "ncl+din, nearly

57 4ilo*eters of s+)Hsea pipelines2 No other co*pany in "ndia Operates e-en @ per

cent of this ro+te len,th2

; !rossed the land*ar4 of earnin, net profit e& !rore& the 9irst to do

so a*on, all "ndian corporate& and a re*ar4a)le net profit to re-en+e atio of 7?2C per

cent2 The ,ro3th in on,cs profits is not solely d+e to Dere,+lation in cr+de prices in

"ndia& as dere,+lation has affected all the oil !o*panies& +pstrea* as 3ell as

do3nstrea*& )+t it is only on,c 3hich has E per cent e.+ity sale 0"ndias hi,hestHe-er e.+ity offer1 recei-ed Unprecedented

,lo)al in-estor reco,nition2 This 3as a land*ar4 in "ndian e.+ity Mar4et& esta)lishin,

)eyond do+)t& the respect on,cs professional *ana,e*ent !o**ands a*on, the

,lo)al in-estor co**+nity2 Accordin, to a report p+)lished in The Asian 3all street

jo+rnal 0Ion, on,1& ON$!s p+)lic iss+e )ro+,ht in 7 9orei,n instit+tional

in-estors 09"LS1 to "ndia& as 0it 3as reported1& they co+ld not ",nore the co*pany

representin, "ndias ener,y sec+rity2

; The *ar4et capitali8ation of the on,c ,ro+p 0ON$! = MPL1 constit+tes > per cent

of the total *ar4et capitali8ation on the /o*)ay stoc4 e to

rs2 >&7@& !rore in Gan+ary 761 is +nprecedented and e6 Properties in >

forei,n co+ntries2 $oin, )y the in-est*ents 0co**itted: +sd 72BC )illion& and act+al:

+sd >2?>? )illion1& on,c is the )i,,est "ndian M+ltinational corporation 0MN!12

Page | 29


30/67

; ON$! ended the sectoral re,i*e in the "ndian hydrocar)on ind+stry and

/ench*ar4ed the ,lo)allyH esta)lished inte,rated )+siness *odelK it too4 +p B>2 per

!ent e.+ity in the Man,alore efinery = Petroche*icals Li*ited 0MPL1& and also

too4 +p a 75 per cent sta4e in the 56H4*Hlon, Man,aloreHIassanH/an,alore prod+ct

Pipeline& connectin, the refinery to the arnata4a hinterland2

2 /y t+rnin, aro+nd MPL in 5C days& on,c has set standards of p+)lic sector

co*panies re-i-in, Goint 0or pri-ate1 sector co*panies& pro-in, that in )+siness&

professionalis* Matters& not o3nership2

'+'o% St$te&e%t :

To )e a 3orldHclass oil and ,as co*pany inte,rated in ener,y )+siness 3ith Do*inant

"ndian leadership and ,lo)al presence2

Ne< 5'+'o% St$te&e%t:

$"%EN /Y ION/LE 9OME PES"DENT O9 "ND"A& D2 APG A/DUL ALAM

" 3o+ld s+,,est on,c to ,i-e 3orld leadership in *ana,e*ent of ener,y So+rce&

e


31/67

shareholder in on,c& 3ith a B6 e.+ity sta4e as Of no3& after a series of disin-est*ents

since >??52

On,c is one the *ost -al+a)le co*pany of "ndia& 3hich prod+ces *ore than C6

of the co+ntrys cr+de oil and nat+ral ,as2 The co*pany contin+es to e,ister

co**enda)le s+ccesses and e


32/67

e*ployees to de-elop their co*petencies2 The *ain Ai* is to i*pro-e professional

e2 U%%$t' pr$6$+ +c4e&e: on,c pioneered inHho+se en,ineerin, and Technolo,y

ed+cation pro,ra**es& +nder 3hich e*ployees are !onferred )2tech2 De,rees a3arded)y p+nja) technical +ni-ersity& Galandhar& in the fields of *echanical& electrical&

electronics =!o**+nication and instr+*entation en,ineerin,2 An additional co+rseOf

diplo*a in electrical en,ineerin, is also r+n for nonHe


33/67

responsi)ilities2 9ro* the 9indin,s of this st+dy& the follo3in, hr initiati-es ha-e )een

identified and are +nder i*ple*entation:

% ompetenc# mapping in the core business areas of e)ploration*

% Rationali+ation of cadres and disciplines in line ,ith the best global Practices*

% -ptimum manpo,er deplo#ment in operational sites li.e rigs and Production

installations*

DATA ANALYSIS AND INTERPRETATION

8= AGE OF RESPONDENTS

Page | 33

AGE NO OF RESPONDENT PERCENTAGE ()

/-7 > 7

7- C >

-. 7> 67

. >> 77

Tot$, 7 877


34/67

INFERENCE

7 of the respondents are at the a,e ,ro+p fro* 7@H5years&

> respondents are fro* 5H5@years of a,e&

67 of the respondents are fro* 5@H6@ years of a,e and

77 of the respondents are a)o-e 6@years of a,e2

25-30 30-35 35-45 >45

/= EDUCATIONAL UALIFICATION OF RESPONDENTS

INFERENCE

7C of the respondents co*pleted secondary2

Page | 34

No of espondent PERCENTAGE ()

+eco%*$r6 >6 7C2

*'p,o&$ >5 72

21 >C 52

p1 @ >2

Tot$, 7 877=7


35/67

7 of the respondents co*pleted Diplo*a2

5 of the respondents co*pleted U$ and re*ainin,

> of the of the respondents co*pleted P$2

28

26

36

10

secondary

diploma

ug

pg

= GENDER

GENDER NO=OFRESPONDENTS PERCENTAGE

()

&$,e 5> 72

0e&$,e >? 5C2

Tot$, 7 877=7

INFERENCE

7 of the respondents are *ale

5C of the respondents are fe*ale2

Page | 35


36/67

62

38

male

female

.= MARITAL STATUS

OP"N"ON NO=OFRESPONDENT

S

PERCENTAGE ()

*arried 7@ @2

+n*arried 7@ @2

Tot$, 7 877=7

INFERENCE

Page | 36


37/67

@ of the respondents are *arried

@ of the respondents are +n*arried2

NO.OFRESPONDENTS

married

unmarried

= AWARENESS OF TRAINING PROGRAMME

NO=OFRESPONDENTS PERCENTAGE ()

6e+ @ >

%o

Tot$, 7 877=7

INFERENCE

Page | 37


38/67

> of the e*ployess are a3are of the trainin, pro,ra**e

of the e*ployees are not a3are2

yes

no

= ATTENDED TRAINING PROGRAMME


6e+ @ >

%o

Tot$, 7 877=7

Page | 38


39/67

INFERENCE

> of the e*ployees ha-e attended trainin, pro,ra**e

of the e*ployees ha-e not attended2

yes no

H= NATURE OF TRAINING PROGRAMME


&o+t,6 re,$te* to 5 72

%ot re,$te* to 72

Tot$, 7 877=7

Page | 39


40/67

INFERENCE

B7 of the e*ployees find the trainin, pro,ra**e *ostly related to their 3or42

7 of e*ployees find it in ,eneral

7 find it not related to 3or42

mosly relaed o !or"

general

no relaed o !or"

NO=OF PE RCENTA GE

OPINION RESPONDENTS

Stro%1,6 A1ree /7 .7

A1ree 8

Ne2tr$, 8/

D'+$1ree

Stro%1,6 D'+$1ree

Page | 40


41/67

Tot$, 7 877

= TRAINING NEEDS IDENTIFIED ARE REALISTIC! USEFUL AND BASEDON BUSINESS STRATEGY OF ORGANISATION

INFERENCE

6 stron,ly a,ree thattrainin, needs identified are realistic& +sef+l and )ased

on )+siness strate,y of or,anisation 5 a,ree

>7 ne+tral

disa,ree

stron,lydisa,ree

40

36

12

66

#P$%$#%

&rongly 'gree

'gree

%eural

(isagree

&rongly (isagree

J2 TRAINING NEEDS ARE IDENTIFIED T@ROUG@ FORMAL APPRAISAL

SYSTEM

OPINION NO=OF RESPONDENT PERCENTAGE

Stro%1,6 A1ree 87 /7

A1ree /7 .7

Ne2tr$, 87 /7

D'+$1ree 8

Page | 41


42/67

Stro%1,6 D'+$1ree / .

7 877

7 stron,ly a,reed that the trainin, needs identified thro+,h for*al appraisal

syste*2 6 a,reed that the trainin, needs identified thro+,h for*al appraisal syste*2

7 ha-e chosen the ne+tral option2

>disa,reed that the trainin, needs identified thro+,h for*al appraisal syste*2

6 stron,ly disa,reed that the trainin, needs identified thro+,h for*al appraisal

syste*2

Page | 42


43/67

20

40

20

16

4

&rongly 'gree

'gree

%eural

(isagree

&rongly (isagree

87=

ORGANI"ATION CONDUCTS EKTENSIE TRAINING PROGRAM IN ALL

ASPECTS

RESPONDENTS PERCENTAGE

Stro%1,6 A1ree 87 /7

A1ree /7 .7

Ne2tr$, 87 /7

D'+$1ree 8

Stro%1,6 D'+$1ree / .

7 877

INFERENCE

7 stron,ly a,ree that or,anisation cond+cts e disa,ree

6 Stron,ly Disa,ree

Page | 43


44/67

&rongly 'gree

'gree

%eural

(isagree

&rongly (isagr

NO=OF PE RCENTA GE

RESPONDENTS

Stro%1,6 A1ree H 8.

A1ree 8 7

Ne2tr$, 87 /7

D'+$1ree 87 /7

Stro%1,6 D'+$1ree 8

7 877

88= TRAINING IS USED AS A TOOL FOR EMPLOYEE PLACEMENT

INFERENCE

8. +tro%1,6 $1ree t4$t tr$'%'%1 '+ 2+e* 0or e&p,o6ee p,$ce&e%t 7 $1ree

/7%e2tr$,

/7*'+$1ree

8+tro%1,6 *'+$1ree

Page | 44


45/67

&rongly 'gree

'gree

%eural

(isagree

&rongly (isagree

8/= WILL UNDERTA;E TRAINING PROGRAMMES IN FUTURE


6e+ 65 C2

%o B >62

Tot$, 7 877=7

INFERENCE

C of the e*ployees are 3illin, to +nderta4e trainin, pro,ra**e in f+t+re

>6 of the e*ployees are not 3illin, to +nderta4e2

Page | 45


46/67

yes no

8= UALITY OF TRAINING PROGRAMME


INFERENCE

Page | 46


47/67

6 of the respondents find the .+ality of the trainin, pro,ra**e to )e

e2

*'+$1ree 5 2

Tot$, 7 877=7

Page | 47


48/67

INFERENCE

BC of the e*ployees a,ree that trainin, pro,ra**e helps the* to pic4 +p ne3

technical s4ills2

> of the e*ployees neither a,ree nor disa,ree

of the e*ployees disa,ree2

#P$%$#%

agree

nei+er agree nor disagree

disagree

8= LEADERS@IP S;ILLS

OPINION NO=OFRESPONDENTS PERCENTAGE ()

$1ree 5@ B2

%e't4er $1ree %or

*'+$1ree >7 762

*'+$1ree 5 2

Tot$, 7 877=7

Page | 48


49/67

INFERENCE

B of the respondents a,ree that attendin, trainin, pro,ra**e helps the* to

pic4 +p leadership s4ills&

76 of the respondents neither a,ree nor disa,ree and

of the respondents disa,ree2

#P$%$#%

agree


disagree

8= SOFT S;ILLS


$1ree 5? BC2

%e't4er $1ree %or

*'+$1ree C >2

*'+$1ree 5 2

Tot$, 7 877=7

INFERENCE

Page | 49


50/67

BC of the respondents a,ree that attendin, trainin, pro,ra**e helps the* to

pic4 +p soft s4ills

> of the respondents neither a,ree nor disa,ree

of the respondents disa,ree2

agreenei+er agree nor disagree

disagree

8H= BETTER PERFORMANCE


$1ree 5 B72

%e't4er $1ree %or *'+$1ree >> 772

*'+$1ree 5 2

Tot$, 7 877=7

INFERENCE

Page | 50


51/67

B7 of the e*ployees feel that attendin, trainin, pro,ra**e leads the* to

perfor* )etter at 3or42

77 of the e*ployees neither a,ree nor disa,ree and

of the e*ployees disa,ree2

agree


disagree

8= C@ANCES OF PROMOTION


$1ree 5> 72

%e't4er $1ree %or

*'+$1ree>7 762

*'+$1ree B >62

Tot$, 7 877=7

INFERENCE

Page | 51


52/67

7 of e*ployees a,ree that attendin, trainin, pro,ra**e leads the* to the

chances of pro*otion2

76 of the e*ployees neither a,ree nor disa,ree and

>6 of the e*ployees disa,ree 3ith it2

agree

nei+er agree nordisagree

disagree

8J= T@E TRAINING INTERESTING INFORMATIE

OPINION NO= OF PE RCENTA GE

RESPONDENTS

S23+t$%t'$,,6 8 7

Co%+'*er$3,6 /7 .7

er6 ,e++ 87

F$'r,6 87 /7

Not $t $ ,, 7 7

7 877

Page | 52


53/67

INFERENCE

5 )elie-es that the trainin, interestin, = infor*ati-e

6 )elie-es considera)ly

> )elie-es -ery less

7 )elie-es it fairy ,ood

&u,sanially

)onsidera,ly

-ery less

.airly

%o a a ll

/7= RELEANCE OF TOPICS IN TRAINING PROGRAMME


6e+ 66 CC2

%o >72

Tot$, 7 877=7

INFERENCE

CC of the e*ployees find the topics rele-ant to the trainin, pro,ra**e and

>7 of the e*ployees dont find it rele-ant2

Page | 53


54/67

yes

no

/8= TOPICS COERED IN TRAINING PROGRAMME ARE RELATED TO

PROGRAMME OB?ECTIE


$1ree 56 C2

%e't4er $1ree %or

*'+$1ree >5 72

*'+$1ree 5 2

Tot$, 7 877=7

Page | 54


55/67

INFERENCE

C of the respondents a,ree that rele-ant topics related to pro,ra**e

o)jecti-es 3ere co-ered in the trainin, pro,ra**e

&7 of the respondents neither a,ree nor disa,ree and

5 of the e*ployees disa,ree2

agree


disagree

//= TOPICS COERED WIT@IN RIG@T TIME


6e+ 66 CC2

%o >72

Tot$, 7 877=7

INFERENCE

CC of the respondents accept that the topics ta4en for the trainin, pro,ra**e

are co-ered 3ithin the ri,ht ti*e and

Page | 55


56/67

>7 of the respondents dont accept 3ith it2

yes no

/= TOPICS COERED EASY TO UNDERSTAND


6e+ 5? BC

%o >> 77

Tot$, 7 877

INFERENCE

BC accept that the topics co-ered in trainin, pro,ra**e are easy to

+nderstand and

77 of the respondents dont accept 3ith it2

Page | 56


57/67

yes no

/.= TRAINING MEET ITS STATED OB?ECTIES

NO=OF PERCENTAGE

OPINION RESPONDENTS

S23+t$%t'$,,6 87 /7

Co%+'*er$3,6 /7 .7

er6 ,e++ 8/ /.

F$'r,6 8

TOTAL 7 877

INFERENCE

Page | 57


58/67

7 said that s+)stantially trainin, *eet its stated o)jecti-e2

6thin4s that considera)ly trainin, *eet its stated o)jecti-e2

76 of respondents thin4s that trainin, *eet its stated o)jecti-e in a -ery less

e 672

%e't4er +$t'+0'e* %or

2%+$t'+0'e* ? >C2

Tot$, 7 877=7

INFERENCE

Page | 58


59/67

6 of the e*ployees are -ery satisfied 3ith trainin, pro,ra**e2

67 of the e*ployees are satisfied and

>C of the e*ployees are neither satisfied nor dissatisfied2

/ery saised

saised

nei+er saised nor

unsaised

/= SUGGESTIONS ON IMPROEMENTS


%o '&pro5e&e%t+ %ee*e* 7C @2

&$e t4e co%te%t &ore

re,e5$%t5 2

+4orte% t4e tr$'%'%1

pro1r$&&e >5 72

,e%1t4e% t4e tr$'%'%1

pro1r$&&e >72

Tot$, 7 877=7

INFERENCE

Page | 59


60/67

@ of the e*ployees feel no i*pro-e*ent is needed

of the e*ployees s+,,est on *a4in, the content *ore rele-ant

7 of the e*ployees s+,,est to shorten the period of trainin, 2

>7 of the e*ployees s+,,est to len,then the trainin, pro,ra**e

no impro/emens needed

ma"e +e conen more

rele/an

s+oren +e raining

programme

leng+en +e raining

programme

FINDINGS

>2 67 of respondent are of A,e )et3een of respondents 5@H6@

72 7 are *ale52 5Ed+cational .+alification of respondents + ,

62 Marital stat+s @ *arried

@2 > are a3are of trainin, pro,ra**e22 >Ia-e yo+ attended trainin, pro,ra**e2

B2 B7 a,rees Nat+re of trainin, pro,ra**e is Mostly related to 3or4

C2 6 stron,ly a,rees trainin, needs identified are realistic& +sef+l and )ased on

/+siness strate,y of or,anisation

?2 6a,ree trainin, needs are identified thro+,h for*al appraisal syste*2>2 6 a,rees that or,ani8ation cond+cts e>2 5 )elie-es that trainin, is +sed as a tool for e*ployee place*ent2

>72 C #ill +nderta4e trainin, pro,ra**es in f+t+re2>52 >52 #hat is the .+ality of trainin, pro,ra**e pro-ided is $ood 2

>62 BC a,rees that it enhance technical s4ills2

>@2 B thin4s it enhances Leadership s4ills2

Page | 60


61/67

>2 B7 a,rees it enhance Soft s4ills2

>B2 B7 a,rees that it res+lt in )etter perfor*ance2

>C2 7 a,rees that there is chances of pro*otion after attendin, trainin,

Pro,ra**e2>?2 6 thin4s the trainin, is considera)ly interestin, = infor*ati-e2

72 72 CC thin4s that the topics co-ered are rele-ant in trainin, pro,ra**e27>2 C a,ree that topics co-ered are related to pro,ra**e o)jecti-e

772 CC thin4s that the topics co-ered are rele-ant in trainin, pro,ra**e2752 C a,ree that topics co-ered are related to pro,ra**e o)jecti-e2

762 CC thin4s that topic co-ered 3as 3ithin ri,ht ti*e2

7@2 BC thin4s that topics co-ered easy to +nderstand 272 67 are satisfied& 6 -ery satisfied is the satisfaction le-el2

7B2 @ thin4s that no i*pro-e*ents needed

SUGGESTION

A trainin, calendar sho+ld )e pro-ided to all the e*ployees at the )e,innin, of

the session2 !ate,ori8ed trainin, )ased on indi-id+al nat+re of 3or4 in the office sho+ld )e

pro-ided in order to enhance hisFher interest = efficiency2

After co*pletion of trainin, se*inars sho+ld )e or,ani8ed 3here the trainees

can share their e


62/67

Trainees sho+ld )e sent to other or,ani8ation for an o-er-ie3 of the

*ethodolo,y2

$ood trainin, infrastr+ct+re sho+ld )e pro-ided2

CONCLUSION

Trainin, pro,ra**es *ain o)jecti-e is to i*pro-e the prod+cti-ity of the

co*panys e*ployees 3hich in t+rn 3ill i*pro-e the co*panys profita)ility2 Thro+,h

trainin, pro,ra**es& the e*ployees s4ill le-els are +p,raded 3hich 3ill *a4e the

e*ployees *ore prod+cti-e2

Trainin, pro,ra**e is also set +p to help e*ployees ,et +sed 3ith ne3 roles and

responsi)ilities +s+ally after pro*otion2 #hen an e*ployee ,ets pro*oted fro* one

le-el to ne


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ON$! has de-eloped trainin, tools and techni.+es to facilitate effecti-e learnin, "t

has >6 trainin, instit+tes and a)road trainin, pro,ra**es also2 ON$! pro-ides a ,ood

infrastr+ct+re and en-iron*ent for their trainees22

ON$! is a co*pany 3ith a ,lo)al character2 "t )elie-es& thin4s and perfor*s in line

3ith ,lo)al )estHinH)reed practices2 Enco+ra,es e*ployees to thin4 in sync 3ith the3orld and pro-e the*sel-es )y a-ailin, ,lo)al opport+nities(2

UESTIONNAIRE SAMPLE

>2 A,e of respondents: 7@H5F 5H5@F 5@H6@F 6@

72 $ender : *ale F fe*ale

52 Ed+cational .+alification of respondents

Secondary F diplo*aF + ,F p,

62 Marital stat+s: *arried F +n*arried

@2 Are yo+ a3are of trainin, pro,ra**eQ Yes Fno

2 Ia-e yo+ attended any trainin, pro,ra**eQ Yes F no

B2 Nat+re of trainin, pro,ra**e:

Mostly related to 3or4F ,eneral Fnot related to 3or4

C2 Do yo+ a,ree trainin, needs identified are realistic& +sef+l

and )ased on )+siness strate,y of or,anisationQ

Stron,ly a,ree Fa,ree Fne+tralFdisa,ree Fstron,ly disa,ree

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64/67

?2 Are trainin, needs identified thro+,h for*al appraisal syste*Q

Stron,ly a,ree Fa,ree Fne+tralFdisa,reeFstron,ly disa,ree

>2 Does or,ani8ation cond+cts e>2 Does trainin, is +sed as a tool for e*ployee place*entQ

Stron,ly a,reeF a,reeFne+tralFdisa,reeFstron,ly disa,ree

>72 #ill yo+ +nderta4e trainin, pro,ra**es in f+t+reQ Yes FNo

>52 #hat is the .+ality of trainin, pro,ra**e pro-idedQ

E62 Does it enhance technical s4illsQ

A,ree F Neither a,ree nor disa,reeFDisa,ree

>@2 Does it enhance Leadership s4illsQ

A,ree FNeither a,ree nor disa,ree F Disa,ree

>2 Does it enhance Soft s4illsQ

A,reeF Neither a,ree nor disa,reeF Disa,ree

>B2 Does it res+lt in )etter perfor*anceQ

A,reeF Neither a,ree nor disa,reeF Disa,ree

>C2 "s there any chances of pro*otion after attendin, trainin,

pro,ra**eQ

A,reeF neither a,rees nor disa,rees Fdisa,rees

>?2 #as the trainin, interestin, = infor*ati-eQ

S+)stantially F considera)lyF %ery lessF fairlyF Not at all

72 Are the topics co-ered are rele-ant in trainin, pro,ra**eQ

YesF No

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7>2 Are topics co-ered in trainin, pro,ra**e are related to

Pro,ra**e o)jecti-eQ

A,reeF neither a,rees nor disa,rees F disa,rees

772 #as topic co-ered 3ithin ri,ht ti*eQ Yes F No

752 #as topics co-ered easy to +nderstandQ Yes Fno

762 Did the trainin, *eet its stated o)jecti-esQ

S+)stantiallyF!onsidera)lyF%ery less F9airly

7@2 #hat is the satisfaction le-elQ

%ery satisfiedFSatisfied F neither satisfied nor +nsatisfied

72 S+,,estions on i*pro-e*ents:

; No i*pro-e*ents needed

; Ma4e the content *ore rele-ant

; Shorten the trainin, pro,ra**e

; Len,then the trainin, pro,ra**e

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REFERRENCE

> 1 on,c reports07>51

71 on,c hr *an+al

5 1 3332on,cindia2co*

61 IUMAN ESOU!E MANA$EMENTH2 AS#ATIAPPA2

@1http:FFfindarticles2co*FpFarticlesF*i.a@6C5Fis76BFain7>5

57@Fp,?FQta,

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