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LIST OF TABLES TABLE NO. PARTICULARS PAGE NO. 4.1 Goal Of Organization 4.1 Relation With Co-Workers 4.2 Your Team’s Performance in the organization 4.3 How far are your satisfied with Work environment in organization 4.4 Extent are you satisfied with your Job 4.5 Extent of getting support from the Organization 4.6 Superiors Appreciations For your Achievements 4.7 Extent of Personnel Department helpful 4.8 Suggestions taken into Consideration 4.9 Motivating factors for your existence in organization 4.10 Extent your are satisfied with the training 4.11 Extent of training Importance in your job 4.12 Extent of supervisor giving individual attention 4.13 Extent of satisfaction with the canteen facilities 4.14 Extent of satisfaction with the incentives given 4.15 Extent of Job Rotation necessary 4.16 Frequency of being late in a month 4.17 Frequency of being absent in a month 4.18 reason for your absence in organization 4.19 Extent of relationship between labors and Top management 4.20 Rate your organization for employee

A survey Eveready industries

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This is an survey and research about the employees in Eveready industries, Chennai.

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Page 1: A survey Eveready industries

LIST OF TABLES

TABLENO.

PARTICULARS PAGE NO.

4.1 Goal Of Organization

4.1 Relation With Co-Workers

4.2 Your Team’s Performance in the organization

4.3 How far are your satisfied with Work environment in organization

4.4 Extent are you satisfied with your Job

4.5 Extent of getting support from the Organization

4.6 Superiors Appreciations For your Achievements

4.7 Extent of Personnel Department helpful

4.8 Suggestions taken into Consideration

4.9 Motivating factors for your existence in organization

4.10 Extent your are satisfied with the training

4.11 Extent of training Importance in your job

4.12 Extent of supervisor giving individual attention

4.13 Extent of satisfaction with the canteen facilities

4.14 Extent of satisfaction with the incentives given

4.15 Extent of Job Rotation necessary

4.16 Frequency of being late in a month

4.17 Frequency of being absent in a month

4.18 reason for your absence in organization

4.19 Extent of relationship between labors and Top management

4.20 Rate your organization for employee satisfaction

Page 2: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

LIST OF FIGURES

TABLENO.

PARTICULARS PAGE NO.

4.1 Goal Of Organization

4.1 Relation With Co-Workers

4.2 Your Team’s Performance in the organization

4.3 How far are your satisfied with Work environment in organization

4.4 Extent are you satisfied with your Job

4.5 Extent of getting support from the Organization

4.6 Superiors Appreciations For your Achievements

4.7 Extent of Personnel Department helpful

4.8 Suggestions taken into Consideration

4.9 Motivating factors for your existence in organization

4.10 Extent your are satisfied with the training

4.11 Extent of training Importance in your job

4.12 Extent of supervisor giving individual attention

4.13 Extent of satisfaction with the canteen facilities

4.14 Extent of satisfaction with the incentives given

4.15 Extent of Job Rotation necessary

4.16 Frequency of being late in a month

4.17 Frequency of being absent in a month

4.18 reason for your absence in organization

4.19 Extent of relationship between labors and Top management

4.20 Rate your organization for employee satisfaction

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Page 3: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

INTRODUCTION

OVERVIEW:-

1.1 RESEARCH GOALS

1.2 OUTLINE METHODOLOGY OF THE

RESEARCH

1.3 DISSERTATION CONTENTS

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Page 4: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

1.1 Research Goals

1.1.1 Aim :

The Research done in the topic Employee Satisfaction in Eveready

Industries India Ltd., Chennai on the workmen

The main aim of doing the research is to identify and analyze the level of

satisfaction among the workmen towards the work and to recommend the

corrective action.

1.1.2. Objectives:

The objectives to be achieved are:

1. To know about the company and its various departments:

This has helped me to know the insight of the company. The Eveready

Company, Chennai is founded in the year 1952 due to the demands posted

by the batteries. It is the second manufacturing unit after the establishment

of the first plant in Kolkata. It is producing the batteries which are highest

produced by the Eveready. The various sizes of the batteries being

produced by the Eveready company are D and AA size. The company is

manufacturing varieties of the batteries so as to meet the customer

requirement from urban to rural and young generation to older generation.

The Various departments in the company are:

a. Personal Department

b. Accounts Department

c. Material Department

d. Production Department

e. Quality Department

f. Engineering Department

2. To Have discussion with the workmen, their superiors and managers:

Before framing the questionnaire, a brief discussion with the workmen,

their superiors and managers were done. It has helped me to find their

opinions which further have helped me to frame the questions accordingly

3. To find various factors responsible for the satisfaction of employees:

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Page 5: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

According to the past survey done. It is found that the various factors

responsible for the satisfaction of the employees are:

a. Training, development, and career;

b. Immediate management;

c. Communication;

d. Equal opportunities and fair treatment;

e. Pay and benefits;

f. Health and safety;

g. Job engagement;

h. Organization environment;

i. Co-workers; and so on

And based on the above factors, questions are framed.

4. To analyze the factors responsible for employee satisfaction:

The above objective has helped me to find out to which level the

employees are satisfied and based on that, the possible actions are taken.

5. To suggest the possible solution:

This has helped both the management and employees to taken proper

action by coordinating each other to meet the overall objectives of the

firm.

1.1.2 Key questions to be examined:

The Key questions examined are:

1. Whether the workmen know about the goals(Organization, team and own)

- It has helped me to know about the workmen that to

which extent they are knowledgeable about it.

2. What is the motivation level of the workmen?

- This question has helped to identify the factors

responsible for their motivation, and to which extent

they are in the form of recognition, individual attention

by the superiors, pay and benefits, etc,.

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Page 6: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

3. What is the satisfaction level of the workers?

- The above question helped to identify the factors

responsible for the satisfaction of the employees. The questions framed in

the questionnaire are in the form of getting support and resources,

discussion with the supervisors to achieve the production target,

suggestion taken into consideration.

1.2 OUTLINE METHODOLOGY OF THE RESEARCH:

1.2.1 Type of research design:

Here, descriptive research design is used. This is don for the following purpose:

1. To describe the characteristics of the relevant group.

2. To estimate the percentage of the units in a specified population

exhibiting a certain behavior.

3. To determine the perception of the employee’s characteristics.

4. To make specific predictions.

1.2.2 Data collection:

a) It is used among the workmen to get the result for the research to

be done. It is done because it takes less time and can be distributed to

many and get the responses quickly.

b) Interviewing method :

It is used among the workmen, superiors and mangers to know

about the details before the framing of the questionnaire.

1.2.3 Scaling procedure:

Scales from the level 2 to 7 are taken based on the various

questions that are framed. Measurement scales are nominal, ordinal

and interval. Likert scale is used here.

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Page 7: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

1.2.4 Sampling Technique:

Here, out of 350 of the population size of the workmen,50 respondents are

chosen. Hence, the percentage of the respondents is about 14%.this is

more than required size to have a fair generalization of the target

population.

Based on the time constraints and safety issue, it is advised to get the

responses in the HR department. The sampling type is convenience

sampling but snowball sampling is also used so that employees can come

forward to give responses.

1.2.5 Data Analysis Technique:

Here, the analysis of the results is done in the form of tables, bar charts

and pie chart so that it will be helpful for the reader to go through it easily.

1.3 DISSERTATION CONTENTS:

The dissertation contents are:

1) Introduction

2) Company profile

3) Literature

4) Research Design

5) Analysis of the results

6) Findings

7) Limitations

8) Conclusion

9) Recommendations

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Page 8: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

2. ABOUT THE COMPANY

OVERVIEW:-

2.1 COMPANY PROFILE

2.2 A BRIEF HISTORY

2.3 MILESTONES

2.4 VISION

2.5 KEY STRENGTHS OF EVEREADY

2.6 SPECIAL FEATURES PRESENT IN EVEREADY

2.7 PRODUTS OF EVERDAY

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Page 9: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

COMPANY PROFILE:

Eveready Industries India Limited is one of the India’s most reputed FMCG

companies. The company has a portfolio which comprises of dry cell batteries,

packets tea, and poweron (mosquito repellent).

Eveready is the India’s largest selling brand of dry cell batteries and flashlights with

market shares of about 46% and 85% respectively .It is the world’s third largest

producer of carbon zinc batteries, selling more than a billion units a years. Its

carbon zinc batteries dominate the Indian market with a complete range for all

equipment types.

The Eveready brand is synonymous with power, with a durable franchise that has

spanned over a century. The new tagline “The Next Century of power “. Affirms

Eveready’s commitment to being technology leaders well into the future, evolving

with consumers to meet their changing needs.

From small beginnings with an import consignment in 1905 of Rs 500, Eveready

today dominates the Indian market and stands for the portable power and light to

millions of consumers. As a brand, the war cry promises empowerment to

young consumer in urban India. The ionic symbol similarly stands for the

assurance of power to rural consumer.

Eveready packet tea business is also a fast growing business and poised for greater

gains in market share. It is growing even in mosquito industry.

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Page 10: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

2.2 ABRIEF HISTORY

Eveready industries India ltd.(EIIL)(formerly known as Union Carbide India,

Limited) is the flagship company of the B.M.Khitan Group.EIIL started its

operation in India in the year 1905.the first dry cell batteries were imported from

USA and sold in the major cities of the country. These batteries were primarily in

imported torches.

In 1939, the country setup is first battery plant in Kolkata. This was followed by

another battery manufacturing plant in Chennai in the year 1952.to boost up the

market for batteries, it was logical for the company to setup a torch manufacturing

plant. Due to this. torch manufacturing plant was set upped in Lucknow in the year

1958.today,it is one of the largest torch manufacturing plants in South East Asia.

This plant manufacturing the full rang of brass, aluminum and plastic torches.

2.3 MILSTONES:

1905: National Carbon starts its Indian operations with the sale of batteries

imported from USA.

1926: Eveready Company India sets up the first carbon factory at canal road,

Kolkata.

1934: Eveready Company incorporated as a private company on 12th

November.

1939:Camperdown works-first modern battery plant established at

Cossipore in Kolkata

1941: Union Batteries merges with Eveready Company and the name is

changes to National Carbon Company.

1951: Renamed as union carbide India Ltd.,a subsidiary of the word wide

multinational, union carbide corporation.

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Page 11: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

1958: Company set its torch manufacturing plant in Lucknow, one of the

largest in south Asia.

1959: Name of the company changed to union carbide India Ltd., plant in

Bhopal, India.

1995:sale of shares of union corporation in union carbide India Ltd., to Mc.

Leod Russel(India)Ltd. Belonging to Williamson major group and new

name-Eveready Industries India ltd.(EIIL)

1996:Mc.Leod Russel (India) Ltd. Merged with EIIL, bulk tea business

brought into EIIL fold.

2000: Bishnauth Tea Company merged with Eveready Industries India ltd.

2005: Brand EVEREADY is hundred years old.

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Page 12: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

2.2 VISION

The vision of the industry into three categories which are:

2.4.1. Companionship:

Our corporation is a high value companion ti consumer of all

socio-economic levels, out trade, supplier and shareholders.

A brand means added value. It is the only steering mechanism

available to build profitable growth.

We are concerned about environmental issues.

Our corporate identity is highly visible

We ensure widest availability

2.4.2. Tangible differentiation:

In competitive markets, strategic profitable growth can only come

from intrinsic differentiation, which is tangible.

R&D and marketing team have to innovate constantly to achive

this differentiation to offer better value.

Real benefit, even it is small, must be measured, No attribute is

small if communication properly.

Eveready Industries India is endeavoring to become the second

largest carbon zinc battery maker in the world.  At present, the

company produces 1.2 billion batteries and the vision was to take it

to two billion batteries over the next few years.  If the company

manages to achieve a production capacity of two billion batteries,

then it would pip Energizer and become the second largest carbon

zinc battery maker in the world. The largest carbon zinc battery

maker was Matsushita with 2.8 billion batteries.  Deepak Khaitan,

executive vice chairman and managing director Eveready

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Page 13: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Industries India said, the company was currently the third largest

carbon zinc manufacturer with a capacity of 1.2 billion batteries,

which included exports and original equipment manufacturers

(OEMs).  As part of its vision, Eveready was adding a new line in

Kolkata and a Greenfield facility in Uttaranchal with a capital

expenditure of Rs 40 core. The project would be financed through

internal accruals.  The Uttaranchal facility would start off with

production of brass flashlights and then start producing batteries.

Further, the company was also eyeing the Chinese market and was

in discussions with three companies for a joint venture, where

Eveready would have 25-45 per cent stake. Khaitan said, the

decision on the specific company would be reached by the end of

the financial year.  Meanwhile, Calcutta High Court has approved

the demerger of bulk tea business of Eveready. Khaitan said.

McLeod Russel will be reborn in the next 4-6 weeks. He added

that the demerger would enhance shareholder value.

2.5 KEY STRENGTHS OF EVEREADY:

The key strength of Eveready lie in its 4 core assets, which are:

Brand ‘EVEREADY’. it is the result of a continuous and well

orchestrated brand development strategy that maximizes te vale from

each consumer touch-point.

A distribution system that is deeply entrenched. today it is having

4000 distributors.

Its skills of efficient mass-manufacture. Hence, it reduces the cost.

Its human capital comprise of highly efficient employees.

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Page 14: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

2.6 SPECIAL FEATURES PRESENT IN EVEREADY:

The special features present in Eveready:

a) Eveready has a totally computerized battery testing facility - the only

battery testing laboratory accredited by National Accreditation Board for

Testing & Calibration Laboratories (NABL) - where batteries can be

tested as per BIS, IEC and JEC standards

b) .Eveready’s research team constitutes highly qualified Scientists,

Engineers, Chemists and Technicians dedicated to maintaining technology

leadership in Zinc-Carbon batteries, Flashlights and related components.

c) The Research Centre has Pilot Plant facilities, Analytical testing facilities

such as Atomic Absorption Spectrophotometer (AAS), Polarograph, X-

Ray Diffractometer (XRD) and a Chemical Laboratory. The Eveready

Research Centre is capable of providing world-class testing and research

support to meet stringent customer requirements from across the world.

d) Eveready has always pursued and advocated the best prevailing

management practices. The team is alert to changes in the domestic and

international markets resulting in higher standards of excellence. When the

TQM wave from Japan hit India in the mid 80’s, the organization planned

the realignment of its management system with focus towards customer

satisfaction. The organization was restructured and a Basic Training

Program (BTP) launched for deployment & implementation of TQM

practices

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Page 15: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

2.7 PRODUCTS OF EVEREADY

1. EVEREADY ULTIMA (Alkaline Batteries)

2. EVEREADY RECHARGE (Rechargeable Batteries)

3. EVEREADY JEEVAN-SATHI (Brass Torches),

4. EVEREADY DigiLED (LED Flash Lights),

5. EVEREADY HOMELITE (Alternate Lighting Solutions)

6. EVEREADY CFL (Compact fluorescent lamps),

7. EVEREADY POWERON (Homecare products) and

8. EVEREADY PREMIUM GOLD / JAAGO / TEZ (Packaged Tea) etc

I. BATTERY DIVISION

II. FLASHLIGHTS

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Page 16: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

III.CFLs

III. HOMELITE

IV. MOSQUITO COILs

V. PACKET TEA:

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Page 17: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

2.7 PRODUCTS OF EVEREADY

2.7.1 Domestic:

1. Carbon Zinc

Eveready Industries India Limited. is the world’s third largest producer

of Carbon Zinc batteries, selling over 1 billion batteries every year.

Present in all segments of Dry cell batteries, Eveready holds the

dominant market share in every segment.

2. Rechargeable:

Eveready Industries India Limited is the first entrant and the leading

brand in the organized Rechargeable battery category. ‘Eveready

Recharge’ batteries can be recharged up to a thousand times.

3. Packet Tea:

After 100 years, has curved a niche in the packet tea industry . End of

2006 saw a change... the packet tea brands were upgraded to bring it in

line with the changing market scenario. The association of Eveready

with Tez, Premium Gold, Jaago and Classic will not only connote

assurance, trust and quality, but help build in the consumer proximity.

4. Flashlights:

Eveready Industries India Limited is the largest manufacturer of

flashlights in South Asia. Since pioneering the portable lighting

revolution in the country a century ago, Eveready has enjoyed an

uninterrupted leadership position in this segment. An unparalleled

distribution network ensures that Eveready torches are always available

within easy reach, wherever you are. From remote villages to the city

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Page 18: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

heights, Eveready flashlights light up lives across the length and

breadth of the country.

5. Eveready digiLED

Eveready has NOW launched an altogether new 'category' of torches -

the LED torches. The category is being called "Eveready

digiLED"….and will have many models in its portfolio. This category

will offer to the consumers a torch which has…

1. Low battery consumption

2.Focussed white light

3.Slide switch for easy operation

4.Strong durable body.

6. Poweron:

In an Endeavour to satisfy ever-changing consumer needs, Eveready

has developed Poweron, a mosquito coil which provides powerful

protection against the all-pervasive mosquito menace.

Eveready Poweron the new generation fast action mosquito coil comes

in 3 variants

Red 12 hours’ protection

Red 10 hours’ protection

Green 8 hours protection

The coils come in a heat sealed pouch which protects the coil from

moisture, fungus and dust. The pleasantly fragrant coils repel

mosquitoes powerfully and effectively, providing Poweron protection

from Malaria, Dengue and Filaria.

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Page 19: A survey Eveready industries

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2.7.2 EXPORT:

1. The launch of LAVA marked the entry of Eveready Industries India

Limited. Into the global market. Making its presence felt in 15

countries,

Commencing its worldwide journey with its launch in Sri Lanka,

Bangladesh and Mauritius and then moving on to the more distant

markets of Middle East, Africa, Latin America, USA and United

Kingdom, LAVA is a recognized brand in the markets of Sudan,

Ethiopia, Djibouti, Eritrea, Egypt and Sri Lanka.

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Page 20: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

3. FUNCTIONING OF VARIOUS DEPARTMENTS.

DEPARTMENTS

FINANCE

HR

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Page 21: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

FINANCE

The company performance is backed up by a strong accounts and finance team.

The team consists of seasoned professionals who carry out the various

functions effectively to enhance/improve the various business processes

within the overall business strategies. The various key functions may be

summarized as follow.

Working capital management to reduce the interest burden on working

capital loans

Alert management on inventory holding beyond norms as also negotiate

competitive interest rates from Banks

Treasury operations like commodity hedging (to migrate the effort of

volatile metal prices),forex management(to mitigate the effort of volatility in

the value of rupee)

Profitability analysis and projections business wise to apprise management

of the effective of business decisions and/or to facilitate new decision.

Ensure accurate pricing updating in order to facilitate error free invoicing.

Capital budgeting to analyze/justify new projects.

Compliance of all statutory matter including taxation related issues.

Monitor profitability of new projects to benchmark against the projected

profitability.

Timely analysis of major accounts Trade Debtors, Institutional Debtors,

CSD, Claims, Banks, Payables-Appropriate action taken based on such

analysis.

Centrally coordinating payment through the RTGS/NEFT mode

Ensure timely data to operating groups for review of their respective areas

of performance

Ensure timely preparation of the quarterly and annual results ahead of the

Board Meeting.

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Page 22: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Custodial control over the assets of the company and review at least on an

annualized basis ant possible impairment of such assets.

Liaison with various functional units related to accounts and commercial

matters including timely closure of accounts.

Coordination with system group to enhance existing report

platform/introduce new report platform.

Payroll preparation-Also facilitates tax planning.

Monitoring the PF, Gratuity and other superannuation funds of the

company.

The company has an in-house taxation department which deals with all the

direct and indirect tax cases covering all the manufacturing and

commercial units. They are responsible for smooth and timely completion

of assessments and are also responsible to ensure compliance of all fiscal

laws by all the units. The department also supplements business decision

making by suggesting ways and means for setting up new projects in tax-

free zones and also to minimize the incidence of duties/taxes an existing

product lines.

The company also has an in-house internal audit department manned by

trained professional. The pre-audit checks and reviews are carried out to

ensure follow up on the observation made by the audit teams. The internal

audit reports, the progress in implementation of recommendations

contained in such reports and the adequacy of internal control system are

reviewed by the audit committee of its periodical meeting.

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Page 23: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

FINANCIAL RESULTS FOR THE QUARTER ENDED JUNE 30, 2009

(Rs. Lakhs)

Description 3 months ended(30/06/2009)

Corresponding3 months

ended in the previous year(30/06/2008)

Previousaccountingyear ended

(31/03/2009)

Unaudited Unaudited Audited1 Gross Sales/Income from

operations24,261.39 24,277.57 92,530.74

Less:   Excise Duty 1,024.79 2,325.45 6,798.04

2 a) Net Sales/Income from operations

23,236.60 21,952.12 85,732.70

b) Other Operating Income 48.90 32.06 316.703 Total Income 23,285.50 21,984.18 86,049.404 Expenditure

(a)Increase/ Decrease inStock-in-Trade and Work-in-Progress

(414.46) 4,047.63 3,493.23

(b) Consumption of Raw Materials

10,625.54 7,336.39 37,173.06

(c) Purchase of Traded Goods

3,569.88 2,839.33 14,180.82

(d) Employees Cost 1,969.99 1,926.07 7,910.70(e) Depreciation /

Amortization590.87 666.25 2,493.64

(f) Other Expenditure 4,500.47 3,806.14 15,124.88(g)Total 20,842.29 20,621.81 80,376.33

5 Profit from Operations before Other Income,

Interest & Exceptional Items

2,443.21 1,362.38 5,673.07

6 Other Income - Profit on Sale of Real Estate

390.00

7 Provisions no longer 194.66

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Page 24: A survey Eveready industries

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required written back8 Profit before Interest

& Exceptional Items2,833.21 1,362.38 5,867.73

9 interest and Exchangefluctuation (Net)

a) Interest 875.61 1,095.70 4,061.83b) Exchange

Fluctuation53.48 (11.84) 7.96

10 Profit after Interestbut before

Exceptional Items

1,904.12 278.51 1,797.94

11 Exceptional Item - Workmen Separation Cost (Refer Note 7)

147.55

12 Profit from Ordinary Activities

before Tax

1,756.57 278.51 1,797.94

13 Tax ExpenseCurrent

(including Wealth Tax)198.12 2.75 27.44

-Reversal of provision relating to earlier years

(325.34)

-Deferred Tax (75.56) (63.07) (40.08)-Fringe Benefit Tax 29.50 27.00 195.70

14 Net Profitfrom Ordinary Activities

after Tax

1,604.51 311.83 1,940.22

15 Extraordinary items (net of tax expenses Rs.)

NIL NIL NIL

16 Net Profitfor the period

1,604.51 311.83 1,940.22

17 Paid up Equity Share Capital Face Value :

Rs.5/- per share.

3,634.36 3,634.36 3,634.36

18 Reserves and SurplusExcluding Revaluation

Reserve as per Balance Sheet of

Previous accounting year

44,687.41

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Page 25: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

19 Earnings Per Share (EPS) - Rupees

Basic and Diluted EPS for the period,

for the year to date and for the previous year

Basic 2.21 0.43 2.67Diluted 2.21 0.40 2.51

20 Public Shareholding

Number of Shares 43,489,556 43,489,556 43,489,556Percentage of Share

Holding59.83 59.83 59.83

21 Promoters & Promoter Group Shareholding

a)Pledged / EncumberedNo of Shares 22,780,028 22,780,028

% of the total shareholding of Promoter & Promoter

Group

78.02 78.02

% of the total share capital of the Company

31.34 31.34

b) Non-EncumberedNo of Shares 6,417,676 6,417,676

% of the total shareholding of Promoter & Promoter

Group

21.98 21.98

% of the total share capital of the Company

8.83 8.83

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Page 26: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

HUMAN RESOURCE

People Power is one of the pillars of the success at EIIL. The company employs

nearly 2500 individuals across its various plants and branch locations, who share

a passion for excellence. The key attributes of human capital at EIIL are a rich

knowledge base, expertise and experience. The department has IT enabled HR

system, wherein Oracle ebusiness suite (11i.5.9) is being used. The various key

functions of the departments are as follows:

Talent acquisition management

Performance management

Career & succession planning

Compensation and benefits management

Training and development

Rewards & Recognition management

Formulation & implementation of HR policies & procedures

Employee Engagement.

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Page 27: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Introduction to Employee Satisfaction

Employee satisfaction is the terminology used to describe whether employees are

happy and contented and fulfilling their desires and needs at work. Employee

satisfaction is often measured by anonymous surveys administered periodically

that gauge employee satisfaction in areas such as management and teamwork.

How to measure employee satisfaction?

To measure employee satisfaction, many companies will have

mandatory surveys or face-to-face meetings with employees to gain information.

Both of these tactics have pros and cons, and should be chosen carefully. Surveys

are often anonymous, allowing workers more freedom to be honest without fear

of repercussion. Interviews with company management can feel intimidating, but

if done correctly can let the worker know that their voice has been heard and their

concerns addressed by those in charge. Surveys and meetings can truly get to the

center of the data surrounding employee satisfaction, and can be great tools to

identify specific problems leading to lowered morale.

Many experts believe that one of the best ways to maintain employee satisfaction

is to make workers feel like part of a family or team. Holding office events, such

as parties or group outings, can help build close bonds among workers. Many

companies also participate in team-building retreats that are designed to

strengthen the working relationship of the employees in a non-work related

setting. Camping trips, paintball wars and guided backpacking trips are versions

of this type of team-building strategy, with which many employers have found

success.

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Department of Management Studies SRM University Ramapuram Campus

4. DATA ANALYSIS AND INTERPETATION

OVERVIEW4.1 Goal Of Organization

4.1 Relation With Co-Workers

4.2 Your Team’s Performance in the organization

4.3 How far are your satisfied with Work environment in organization

4.4 Extent are you satisfied with your Job

4.5 Extent of getting support from the Organization

4.6 Superiors Appreciations For your Achievements

4.7 Extent of Personnel Department helpful

4.8 Suggestions taken into Consideration

4.9 Motivating factors for your existence in organization

4.10 Extent your are satisfied with the training

4.11 Extent of training Importance in your job

4.12 Extent of supervisor giving individual attention

4.13 Extent of satisfaction with the canteen facilities

4.14 Extent of satisfaction with the incentives given

4.15 Extent of Job Rotation necessary

4.16 Frequency of being late in a month

4.17 Frequency of being absent in a month

4.18 reason for your absence in organization

4.19 Extent of relationship between labors and Top management

4.20 Rate your organization for employee satisfaction

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Page 29: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

4. DATA ANALYSIS AND

INTERPETATION4.1Are you satisfied with your co-workers?

TABLE-3.1

Frequency Percent Valid Percent Cumulative Percent

Valid Yes

No

Total

30

0

30

100.0

0

100.0

100.0

0

100.0

100.0

0

100.0

FIGURE-3.1

100%

Relation With Co-Workers

Yes No

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 100% of the respondents have responded that they have good relationship with their co-workmen.

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Page 30: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

4.2 Do you think your team performance will affect the growth of organization?

TABLE-3.2

Frequency Percent Valid Percent Cumulative Percent

Valid Yes

No

Total

27

3

30

90.0

10.0

100.0

90.0

10.0

100.0

90.0

10.0

100.0

FIGURE-3.2

Yes90%

No10%

Team Performance

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 90% of the respondents have responded

that they know there team performance.

4.3 Are you satisfied with the working environment in the organization?

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Page 31: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Table-3.3

Frequency Percent Valid Percent Cumulative Percent

Valid Yes

No

Total

21

09

30

70.0

30

100.0

70.0

30

100.0

70.0

30

100.0

Figure-3.3

70%

30%

Work Environment

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 70% of the respondents have responded

that they are satisfied with the working environment in the organization. But it

should me more than this to achieve profits

4.4 To what extent are you satisfied with your job?

Table-4.4

Frequency Percent Valid Percent Cumulative

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Page 32: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Percent

ValidVery Satisfied

Satisfied

Not Satisfied

Total

2

27

1

30

6.60

90

3.33

100.0

6.60

90

3.33

100.0

6.60

96.66

100.0

Figure-4.4

VerySatisfied VerySatisfied VerySatisfied0

10

20

30

40

50

60

70

80

90

100

6.6

90

3.33

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 90% of the respondents have responded

that they are satisfied with their job.

4.5 To what extent you are getting support from your organization?

TABLE-3.5

Frequency Percent Valid Percent Cumulative

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Page 33: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Percent

ValidVery Good Support

Good Support

Satisfied

No Support

Total

1

13

14

230

3.33

43.3

46.6

6.66100

3.33

43.3

46.6

6.66100

3.33

46.3

42.6

100

FIGURE-3.5

Very Goog Support Good Support Satisfied No Support05

101520253035404550

3.33

43.3346.66

6.66

Organization support

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 43% of the respondents have responded

that they are receiving good support and 47% are responded that they are

satisfied.

4.6 Do your superiors appreciate you for your achievements?

TABLE-3.6

Frequency Percent Valid Percent Cumulative Percent

Valid Yes 25 83.33 83.33 83.33

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Page 34: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

No

Total

05

30

16.66

100.0

16.66

100.0

16.66

100.0

FIGURE-3.6

83%

17%

SUPERIORS APPRECIATIONS FOR ACHIVEMENTS

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 83% of the respondents have responded

that they superiors appreciate for their achievements.

4.7 To what extent is personnel department helpful to you?

TABLE-3.7

Frequency Percent Valid Percent Cumulative Percent

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Page 35: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Very HelpfulHelpful SatisfactoryPoorTotal

0117090330

3.3356.66

3010

100.0

3.3356.66

3010

100.0

3.3359.6689.66

100.0

FIGURE-3.7

Very helpful Helpful Satisfactory Poor0

10

20

30

40

50

60

3.33

56.6

30

10

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 57% of the respondents have responded

that personal department in the organization is helpful and 30% responded that it

is satisfactory. So personal department have to take some steps to reduce this.

4.8 Are your suggestions considered in organization?

TABLE-3.8

Frequency Percent Valid Percent Cumulative Percent

Valid Yes 25 83.33 83.33 83.33

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Page 36: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

No

Total

05

30

16.66

100.0

16.66

100.0

16.66

100.0

FIGURE 3.8

83%

17%

Suggestions Consideration

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 83% of the respondents have responded

that organization is considering their suggestions.

4.9 In your point of view which factor motivates you to work in organization?

TABLE 3.9

Frequency Percent Valid Percent Cumulative Percent

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Page 37: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Valid Salary

Training

Work Culture

Others

Total

25

02

02

01

30

83.33

6.66

6.66

3.33

100.0

83.33

6.66

6.66

3.33

100.0

83.33

89.66

96.65

100.0

FIGURE-3.9

Salary Training Work Culture Others0

10

20

30

40

50

60

70

80

90 83.33

6.66 6.66 3.33

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 83% of the respondents have responded

that salary is the major motivating factor for them to work in organization. So

organization have to concentrate n other activities to motivate the employees

4.10 Are you satisfied with the training provided to you by the organization?

TABLE-3.10

Frequency Percent Valid Percent Cumulative Percent

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Page 38: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Valid Yes

No

Total

27

03

30

90

10

100.0

90

10

100.0

90

10

100.0

FIGURE-3.10

90%

10%

Training

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 90% of the respondents have responded

that there are satisfied with the training provided by the organization

4.11 How important is training for your job?

TABLE-3.11

Frequency Percent Valid Percent Cumulative Percent

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Page 39: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

ValidVery ImportantImportantNot Important

Total

022503

30

6.6683.33

10

100.0

6.6683.33

10

100.0

6.6689.99

10

100.0

FIGURE-3.11

Very Impotrant Important Not Important0

102030405060708090

6.66

83.33

10

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 83% of the respondents have responded

that the training provided by the organization is important.

4.12 Do your superiors pay individual attention towards you?

TABLE-4.12

Frequency Percent Valid Percent Cumulative Percent

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Page 40: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Valid Yes

No

Total

20

10

30

66.66

33.33

100.0

66.66

33.33

100.0

66.66

33.33

100.0

FIGURE-4.12

67%

33%

Individual Attention

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 67% of the respondents have responded

that the superiors will show the individual attention towards the workmen.

Organization has to take necessary steps to improve the individual attention on

workmen.

4.13 Are you satisfied with the canteen facilities provided in the organization?

TABLE-4.13

Frequency Percent Valid Percent Cumulative Percent

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Page 41: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Valid Yes

No

Total

12

18

30

60

40

100.0

60

40

100.0

60

40

100.0

FIGURE-4.13

60%

40%

Canteen Facilities

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 60% of the respondents have responded

that the canteen facilities are satisfactory. This implies the organization has to

take measures to improve the canteen facilities.

4.14 Are you satisfied with the incentives given to you by the organization?

TABLE-3.14

Frequency Percent Valid Percent Cumulative Percent

Valid Yes 20 66.66 66.66 66.66

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Page 42: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

No

Total

10

30

33.33

100.0

33.33

100.0

33.33

100.0

FIGURE-3.14

67%

33%

Incentives Given

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 67% of the respondents have responded

that the incentives given are satisfactory.

4.15 Do you think Job Rotation is necessary for you?

TABLE-3.15

Frequency Percent Valid Percent Cumulative Percent

Valid Yes

No

Total

06

24

30

25

75

100.0

25

75

100.0

25

75

100.0

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Page 43: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

FIGURE-3.15

25%

75%

Job Rotation

YesNo

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 75% of the respondents have responded

that job rotation is not done.

4.16 How often you make yourself late in a month?

TABLE-3.16

Frequency Percent Valid Percent Cumulative Percent

Valid No

1-5 Days

5-10 days

More than 10

20

08

02

0

66.66

26.66

6.66

0

66.66

26.66

6.66

0

66.66

93.32

100

0

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Page 44: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Total 30 100.0 100.0 100.0

FIGURE-3.16

None 1-5 days 5-10 days More than 10 days0

10

20

30

40

50

60

7066.66

26.66

6.66 4.5

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 67% of the respondents have responded

that they will not be late for work.

4.17 How often your absent in a month?

TABLE-3.17Frequency Percent Valid Percent Cumulative

Percent

Valid No

1-5 Days

5-10 days

More than 10

Total

20

08

02

0

30

66.66

26.66

6.66

0

100.0

66.66

26.66

6.66

0

100.0

66.66

93.32

100

0

100.0

FIGURE-3.17

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Page 45: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

None 1-5 days 5-10 days More than 10 days

0

10

20

30

40

50

60

7066.66

26.66

6.66 4.5

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 67% of the respondents have responded

that they will not be absent for work.

4.18 What is the reason for your absence?

TABLE-3.18

Frequency Percent Valid Percent Cumulative Percent

Valid Health Problems

Family Issues

Others

Total

05

04

01

30

50

40

10

100.0

66.66

26.66

6.66

100.0

66.66

93.32

100

100.0

FIGURE-3.18

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Page 46: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Health ProblemsFamily Issues

Others

0

10

20

30

40

5050

40

10

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 50% of the respondents have responded

that they will be absent/late for work because of health problems. For this

organization should take appropriate steps.

4.19 How is the relationship between employs/labors and Top management?

TABLE-3.19

Frequency Percent Valid Percent Cumulative Percent

ValidVery Good SupportGood SupportSatisfiedNo SupportTotal

11314230

3.3343.346.66.66100

3.3343.346.66.66100

3.3346.393.66.66100

FIGURE-3.19

- 46 -

Page 47: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Very Goog Support Good Support Satisfied No Support05

101520253035404550

3.33

43.3346.66

6.66

ANANLYSIS AND INTERPRETATION:

From the above figure, I interpret that 47% of the respondents have responded

that there are having to link between top management

4.20 Rate your organization for employee satisfaction?

TABLE-3.20Frequency Percent Valid Percent Cumulative

Percent

Valid

*****

****

***

**

*Total

1

1

24

03

130

3.33

3.33

80

10

3.33100.0

3.33

3.33

80

10

3.33100.0

3.33

6.66

86.66

96.66

100.0

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Page 48: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

FIGURE-3.20

***** **** *** ** *

0

20

40

60

80

3.33 3.33

80

103.33

ANANLYSIS AND INTERPRETATION:

from the above figure, I interpret that 80% of the respondents have responded

and ranked the organization as “Good”.

4. FINDINGS

1. Most of the employees know about the goals of the organization, team and

theirs.

2. Majority of the respondents have told that they are having good relation

among the workmen.

3. 80% of the respondents have responded that they get superior appreciation

for thir good job.

4. Most of the workmen are satisfied with the organization support.

5. 90% of the respondents are satisfied with their job.

6. Most of the respondents are satisfied with the efforts of personal

department.

7. 85% of the respondents have responded that the personal department in

organization is helpful.

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Page 49: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

8. 85% of the respondents have responded that the salary is the motivating

factor for their existence in the organization.

9. 90% of the respondents have satisfied with the training provided by the

organization.

10. Majority of the respondents have told that superiors pay individual attention

towards them.

11. 60% of the respondents have responded that there are satisfied with the

canteen facilities in the organization.

12. 70% of the respondents have responded that there are satisfied with

incentives given in the organization.

13. 75% of the respondents have responded that there is no job rotation in the

organization.

14. 67% of the respondents have responded that there will not be late for work.

15. 67% of the respondents have responded that there will not be absent for

work.

16. 50% of the respondents have responded that health problems are the

reasons for their absent and late to work.

17. 50% of the respondents have responded that there are having good

relationship with top management.

18. 80% of the respondents have responded and rated the organization as (***)

good.

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Page 50: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

5. LINITATION

1. Due to time constraint, it is decided to distribute the questionnaire and

get the response during the break time of the employees.

2. With the consideration to the safety issue inside the factory premise

the questionnaire are distributions in the personal department. Hence,

the questionnaire distribution is restricted to convenience and

snowball. Sampling is used to make the workmen to come forward

for giving response.

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Page 51: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

6. CONCLUSION

The Company and various departments are known.

The discussion with the workmen, supervisors and managers has

given insight before starting the main research.

The questions are framed based on the factors responsible for the

employee satisfaction.

The result got from the respondents, has been analyzed to find out to

which level, the employees are satisfied.

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Page 52: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

Training has to be provided on a continuous basis to make the

workmen well skilled with the various jobs given to them.

7. RECOMMENDATIONS

There is a need that the company corporate policies, sales, market,

development, and profits should be shared to everyone. This will make

the employees feel the organization is a family for them.

Though, most of the employees known about the goals of the

organization, team and there, but there is a need that from time to time,

this should be communicated to all, from the top level to bottom level in

the organization. This can be possible by putting the boards and posters

containing the vision of the company at the right places.

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Page 53: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

There is a need of providing the training to required employees. The

related to their work mostly need on the job training.

However, to save the cost, the management should allot senior employees

to give training to their juniors employees.

There is a need that proper attention should be given to the suggestions

provided by the employees. The benefits with this are as follow:

a) Employees will get motivated.

b) Taking proper action can save time

c) Cost will be reduced

d) There will be increase in production.

e) Hence, profits will increases.

8. APPENDIX

Employee Satisfaction in Eveready Industries (Questionnaire)

Name: - Date:-Token No.:-Designation:-

1) What is your contribution towards the goal of organization?

Ans:-

2) Are you satisfied with your co-workers?

(a)YES (b) NO

3) Do you think your team performance will affect the growth of organization?

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Page 54: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

(a) YES (b)NO

If yes Suggest

how?......................................................................................

4) Are you satisfied with the working environment in the organization?

(a)YES (b) NO

5) To what extent are you satisfied with your job?

a) Very satisfied

b) Satisfied

c) Not satisfied

6) To what extent you are getting support from your organization?

a) Very good support

b) Good support

c) Satisfactory

d) No support.

7) Do your superiors appreciate you for your achievements?

(a)YES (b) NO

8) To what extent is personnel department helpful to you?

a) Very helpful

b) Helpful

c) Satisfactory

d) Not helpful.

9) Are your suggestions considered in organization?

(a)YES (b) NO

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Page 55: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

10) In your point of view which factor motivates you to work in organization?

a) Salary

b) Training

c) Work culture

d) Other

If other specify……………………………………………………

11) Are you satisfied with the training provided to you by the organization?

(a) YES (b) NO

If NO give reasons………………………………………………………..

12) How important is training for your job?

a) Very Important

b) Important

c) Not important

13) Do your superiors pay individual attention towards you?

(a)YES (b) NO

If NO why……………………………………………

14) Are you satisfied with the canteen facilities provided in the organization?

(a)YES (b) NO

If NO Suggest why……………………………………….

15) Are you satisfied with the incentives given to you by the organization?

(a)YES (b) NO

If NO Suggest why……………………………………….

16) Do you think Job Rotation is necessary for you?

(a)YES (b) NO

If YES why………………………………

If NO Give reasons……………………………..

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Page 56: A survey Eveready industries

Department of Management Studies SRM University Ramapuram Campus

17) How often you make yourself late in a month?

a) 1-5 days

b) 5-10 days

c) More than 10

18) A) How often your absent in a month?

a) 1-5days

b) 5-10 days

c) More than 10 days

B) What is the reason for your absence?

a) Health problems

b) Family issues

c) Others

If other specify…………………………………………..

19) How is the relationship between employs/labors and Top management?

a) Very good

b) Good

c) Satisfactory

d) Poor

20) Rate your organization for employee satisfaction:-

a) *****

b) ****

c) ***

d) **

e) *

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Department of Management Studies SRM University Ramapuram Campus

- 57 -