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Academic Division - Service Excellence Conference, 7 January 2014 Woolf College
1
9.30 Woolf Atrium
Arrival and refreshments
10.00 WLT
Welcome and context
Chloé Gallien, Faculty Administration Manager, Faculty of Social Sciences
Dr Simon Kirchin, Acting Dean, Faculty of Humanities
10.20 WLT
Keynote session 1 Pam Tatlow , Chief Executive , Million +
11.10 WLT
What now? Kim Harty, Taught Programmes Officer, School of Physical Sciences
11. 20
BREAK refreshments + networking
12.00
WORKSHOP SESSIONS A (note room allocations)
Workshop 1 WSR 1
Workshop 2 WSR 5
Workshop 3 WSR 2
Workshop 4 Darwin Board
Room
Workshop 5 WSR 3
Workshop 6 DLT 2
Workshop 7 DLT 1
Workshop 8 WSR 6
Workshop 9 WSR 4
Partnering for development: Creating the DMS leadership development programme Helena Torres Anne Rushworth
Beyond the STAAR (Strengthening the Academic/Admin relationship) project: What next? Dr Simon Black Dr Gill Sinclair
Collaboration dangers and ways to overcome them Cindy Vallance Chloé Gallien
Breaking down internal silos Trudy Turner Lesley Gould
Working with the students union – opportunities for collaboration Alex Murray Hannah Sherbrock-Cox
“Is there anybody there?” Making communication more effective Miles Banbery Wendy Raeside
Student Health and Well-being Graham Gorvett
Coaching tools for work and home Rachel Saint
Mentoring in a changing environment Jena Dady Dr Jill Holliday
12.45 Lunch
13.00 Networking + poster display and interaction with Central Services
Academic Division - Service Excellence Conference, 7 January 2014 Woolf College
2
14.00 WORKSHOP SESSIONS B (note room allocations)
Workshop 1 WSR 1
Workshop 2 WSR 5
Workshop 3 WSR 2
Workshop 4 Darwin
Board Room
Workshop 5 WSR 3
Workshop 6 DLT 2
Workshop 7 DLT 1
Workshop 8 WSR 6
Workshop 9 WSR 4
(Repeat Sessions)
Partnering for development: Creating the DMS leadership development programme Helena Torres Anne Rushworth
Beyond the STAAR (Strengthening the Academic/Admin relationship) project: What next? Dr Simon Black Dr Gill Sinclair
Collaboration dangers and ways to overcome them Cindy Vallance Chloé Gallien
Breaking down internal silos Trudy Turner Lesley Gould
Working with the students union – opportunities for collaboration Alex Murray Hannah Sherbrock-Cox
“Is there anybody there?” Making communication more effective Miles Banbury Wendy Raeside
Student Health and Well-being Graham Gorvett Not running in the afternoon - Morning session only
Coaching tools for work and home Rachel Saint
Mentoring in a changing environment Jena Dady Dr Jill Holliday
14.45 Movement time (return to main lecture theatre WLT)
15.00
Introduction to closing sessions Dr Simon Black, Learning & Development Consultant, HR
WLT
Keynote Session 2
Pedagogical Partnerships and Professionalisation: changing work and identity of professional staff at one Australian university
Dr Carroll Graham, Executive Manager, Institute for Sustainable Futures, University of Technology, Sydney
15.15 WLT
Keynote session 3
Professional Identity in University Administration – the importance of collective self-confidence
Dr Kenton Lewis, Partnership Manager, The Higher Education Academy, AUA Trustee
16.00 WLT
Plenary conclusions and next steps Dr Jill Holliday, School Administration Manager, School of Biosciences
16.15 Close