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Access to Care for Older Adults

Access to Care for Older Adults

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Access to Care for Older Adults. I need help…..where do I go?. Amarillo Resources Marge Dean, RN,CS-BC,GNP-BC,MSN West Texas A&M Nursing Program [email protected]. We will look at the following…. Finding a health care provider Mental health assistance Nursing home - PowerPoint PPT Presentation

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Page 1: Access to Care for Older Adults

Access to Care for Older Adults

Page 2: Access to Care for Older Adults

Amarillo Resources

Marge Dean, RN,CS-BC,GNP-BC,MSN

West Texas A&M Nursing Program [email protected]

I need help…..where do I go?

Page 3: Access to Care for Older Adults

Finding a health care provider

Mental health assistance

Nursing home

Home health/Hospice

Other helpful resources

We will look at the following…

Page 4: Access to Care for Older Adults

Navigating the Health Care System

Health care reform may help…..

Meanwhile?????

Page 5: Access to Care for Older Adults

If you are lucky enough to have insurance……

Know what your policy covers

What are your individual health care benefits

Save all of your healthcare bills and insurance records

Does this really cover all of your usual expenditures?

Page 6: Access to Care for Older Adults

You or a designated other must be your healthcare advocate….

Look into the hospitals and labs that you are referred to for procedures

Are they OK? Ask around….

Did you get your test results back?

Did a healthcare professional talk to you about what the results mean?

Don’t be afraid to get a second opinion

Page 7: Access to Care for Older Adults

Keep a medical record We currently don’t have a national

system of medical health records You can keep a running record of what

has happened to your health Immunizations illnesses Surgeries CT scan, MRI’s, DEXA

Mammograms pap smear prostate exam lab tests

Page 8: Access to Care for Older Adults

If you move…. Get a copy of your medical record HIPPA does not prevent you from getting a

copy of your own record Make a copy of these records for your own

files

Page 9: Access to Care for Older Adults

Communicate… Talk to your healthcare team The better they know you….the better your

care will be Write down questions and ask them Take ALL your medications with you to the

visit Be honest about your “bad habits”

Page 10: Access to Care for Older Adults

Best way….is the to stay out of the healthcare system

STAY HEALTHY!

Page 11: Access to Care for Older Adults

How?

Regular screenings Pap, mammogram, PSA, DRE, colonoscopy

Healthy diet Regular exercise Wash your hands Take your prescribed meds as directed

Page 12: Access to Care for Older Adults

How do I find a healthcare provider?

Much easier if you have Medicare plus a supplemental insurance

More difficult when only Medicare assignment

Page 13: Access to Care for Older Adults

Why is this so difficult?

Fewer available today

Many don’t take Medicare

Phone Book????

Finding a primary care provider?

Page 14: Access to Care for Older Adults

Texas Tech Clinics

NW Senior Health Services/j O Wyatt Clinic

WTAMU Health Partners Clinic

BSA Family Clinic

Regence Health Network,Inc

Who is taking Medicare?

Page 15: Access to Care for Older Adults

Clinics with no appointment BSA Urgent Care

Amarillo Urgent Care

United Bell and 45th Clinic (cash only)

Page 16: Access to Care for Older Adults

Psychiatric Help…Day Programs covered by Medicare

TPMHMR Adult Day Program NWTH Pavilion Day Program

Jan Werner Adult Day Care(Alzheimer’s)

Page 17: Access to Care for Older Adults

NWTH Pavilion

Golden Phoenix (Pampa Hospital)

Covenant Hospital (Plainview)

Psychiatric Help…In House covered by Medicare

Page 18: Access to Care for Older Adults

Pysch Care in the Home

Accolade Home Health has RN’s with psych experience that provide in home care for elders living in the community

Page 19: Access to Care for Older Adults

What other ways are there to find a Medicare provider?

Call: Medical Society 355-6854 NWTH Physician Referral 1-800-887-

1114 Medicare Physician Referral 1-800-633-

4227 Questions on Medicare file 1-800-999-

1118

Internet:www.medicare.gov

Page 20: Access to Care for Older Adults

What if you need a specialist?

Usually you see the primary care provider first

Page 21: Access to Care for Older Adults

OK….still not sureWho else can I check with?

You can ask trusted friends, family and neighbors

Call the Area Agency on Aging 331-2227

Page 22: Access to Care for Older Adults

Served in the military?

Amarillo VAMC life support (ER) primary care and specialty clinics hospital psych clinic/in house treatment Thomas Creek Nursing Home

Ussery Roan Texas State Veterans Home

Page 23: Access to Care for Older Adults

Who Else?

Contact a Geriatric Care Manager

Leticia Goodrich MA Goodrich Care Management Services

[email protected]

La Rita Mason, MS,CCCSP 376-6200

http://www.caremanager.org for more information

Page 24: Access to Care for Older Adults

Other types of health care providers……

To find a nurse practitionerhttp://www.npfinder.com/

To find a physician assistanthttp://www.steadyhealth.com/find_doctor/

physician_assistant/

Page 25: Access to Care for Older Adults

TEXAS TECH HAS A SENIOR CLINIC THAT WILL DO A COMPLETE HEALTH CHECK UP

PHYSICAL EXAMNUTRITION SCREENDEMENTIA SCREENDEPRESSION EVALUATIONEVALUATE YOUR MEDICATIONSLOOK AT HOW YOU WALK AND MOVE

THEN DISCUSS THE FINDINGS WITH YOU

I need an overall check up….

Page 26: Access to Care for Older Adults

You can have the information sent to the provider of your choice

Or

You can become a patient with Texas Tech

What do they do with that information?

Page 27: Access to Care for Older Adults

Home Health One time when the phone book might help

http://medicare.gov has a list by city and state to help you find a

home health agency

Usually the provider will recommend an agency that deals with the type of medical

need that you have

Page 28: Access to Care for Older Adults

Hospice/Palliative Care Again the phone book

might help

Provider will usually suggest a group

National hospice & palliative care organization

http://www.nhpco.org

Page 29: Access to Care for Older Adults

How to find a Nursing Home…

Visit and look around

Talk to the residents, staff and visitors

Talk to the Omsbudsman

Page 30: Access to Care for Older Adults

Perform the “Sniff Test”

Page 31: Access to Care for Older Adults

Find out about the state survey For explanation of Quality Improvement Program:

http://aspe.hhs.gov/daltcp/reports/statenhB.htm#Texas

Enter Your county to find out a nursing home’s quality rating:

http://facilityquality.dhs.state.tx.us/ltcqrs_public/nq1/jsp3/qrsHome1en.jsp?MODE=P&LANGCD=en

Page 32: Access to Care for Older Adults

ER not the place to take Mom and Pop!

Not paid by Medicare or Medicaid

Private pay only

Respite Care

Page 33: Access to Care for Older Adults

Call Ahead….

Call ahead to see what is available and if you meet qualifications

Contact local nursing home or home care agency

Check with Area Agency on Aging for resources 331-2227

Page 34: Access to Care for Older Adults

Access to care issues will always be present….

Knowing where to look for the information is half of the battle….