10th Annual FAA National Civil Rights Training Conference for Airports July 18, 2019

ACCESSIBILITY @ SEA-TAC

• Main Terminal - (4) attached concourses (A, B, C, D) with (2) satellite buildings (North, South)

HISTORY

• Last year - Over 47 million people traveled through the airport • This year - We will exceed last years total• By 2034 - Estimated over 66 million people to travel through Sea-Tac

MOVING FORWARD

• Passengers traveling through SEA-TAC Airport are encouraged to PLAN AHEAD and call their airlines

TRAVELING

• Aer Lingus• AeroMexico• Air Canada• Air France• Alaska Airlines• American Airlines• ANA (All Nippon

Airways)• Asiana Airlines• British Airways• Cathay Pacific• Condor• Delta Air Lines• Emirates• Eurowings• EVA Air• Frontier Airlines• Hainan Airlines

• Hawaiian Airlines• Icelandair• Japan Airlines• JetBlue Airways• Korean Air• Lufhansa• Norwegian• Southwest Airlines• Spirit Airlines• Sun county Airlines• Thomas Cook

Airlines• United Airlines• Virgin Atlantic• Volaris• Xiamen Airlines

Arriving / DepartingPassengers arrive at the airport by:

• Public Transit • Curbside drop off / pick-up• Parking (in the parking garage)

Throughout the airport• Airlines are responsible for

assisting passengers from the check-in counters to the terminal

• The Port provide facilities and additional resources to make the experience easier

THE GAP

Public Transit – Link Light Rail• Free shuttle service between the station and

the entrance to the skybridges • Wheelchair service between the station to the

check-in counter and from baggage claim to the station

Public Transit – Buses• Airport routes are lift-equipped• Drop off / pick-up along the curb• Passengers are encouraged to contact Metro,

Sound Transit or the Ground Transportation Booth for additional information

ARRIVING / DEPARTING

Curbside Drop Off / Pick-up• Loading zones are marked with blue signs along the drive indicating the locations of the curb cuts• Curbside Services offered by some airlines, during peak periods• Future Curbside Improvement Project

Taxis• Offer wheelchair accessible vans• Taxis drop off on the arrivals/baggage level of the main terminal and depart from the 3rd floor of

the parking garage. However passengers can call to be picked up along the curb

Rental Cars• (2) passenger pick-up areas - outside baggage claim at the north and south ends of the main

terminal• Rental car companies rent vehicles equipped with hand controls at no additional charge.

Airporter/Hotel Shuttles• Passengers are encouraged to contact their ground transportation provider directly for information on

available lift-equipped van service• Many hotels have courtesy van shuttles that can pick up on the baggage claim level (lower drive) for

individuals with disabilities

ARRIVING / DEPARTING

Parking in the Parking Garage• ADA-designates parking spaces available:

General Parking (5th Floor), Terminal direct Parking (4th Floor), Over-height Vehicles (1st Floor)• Wheelchair service from the garage to the check-in counter and from baggage claim to the garage

ARRIVING / DEPARTING

Restrooms and Drinking Fountains• Most restrooms have larger stalls, grab bars and lower accessories• (Accessible) Family restrooms• Drinking fountains heights have been lowered

Nursing Mother’s Suites• The nursing suites (Mamava) are accessible for all passengers to use

Pet Relief• (2) locations outside the Main Terminal and (3) locations inside in the secured section of the terminal

Innovation Tools• Auditory Assistance and Vision Assistance • Interactive Map with accessible routes (next slide has more information)

Traveler Assistance• Pathfinders and volunteers available throughout the terminal

THROUGHOUT

INTERACTIVE MAPOld version

Improved version

THANK YOU