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Adding Value to your Microsoft Lync installation with FONCOMFORT-ADD-ON´s

>> Upgrade your standard Microsoft Lync-Client to a higher level of convenience and functionality. With FONCOMFORT you get a full featured communication client which exceeds the feature richness of traditional PBX softphones <<

FONCOMFORT Professional is client/server based and includes:

• Pickup ringing calls from your team • Pickup longest ringing call (blind pickup) • Ringing state added to presence states

• Redirect redirected calls • Redirection exceptions — let certain callers through

• Busy-on-busy

• Change redirection targets and rules on behalf of Manager • Change presence state of Manager

• Quick, Easy and intuitive

• Enable or forward directly to predefi ned targets • Suppressed calls are sent to predefi ned settings (voicemail, mobile ... )

• Answer/hangup by global hot key • Make call directly from phone numbers stored in the clipboard

• Works with connected USB headsets or hardphones (Aastra 6725ip, Polycom CX600/700)

FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi scher@bressner.de USA / ASIA +1 561 953 1866 | mitch.friend@bressner.de | ® 2012

• Ringing state added to presence states

• Redirection exceptions — let certain callers through

• Change presence state of Manager

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• Suppressed calls are sent to predefi ned settings (voicemail, mobile ... ) • Suppressed calls are sent to predefi ned settings (voicemail, mobile ... )

• Make call directly from phone numbers stored in the clipboard

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Details of Professional Edition

Team functions

• Pickup specifi c ringing call via context menu

• Pickup longest waiting call in team (blind pickup)

• Pickup longest waiting call in team (blind pickup)

Redirection functions

• Call redirected extensions directly from authorized users

• Redirection can be chained, e.g. call is redirected to delegate, who has forwarded to a mobile

Second phone call treatment

• In addition to Basic edition a busy signal can be given to caller

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FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi scher@bressner.de USA / ASIA +1 561 953 1866 | mitch.friend@bressner.de | ® 2012

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Team functions

Redirection functions

Second phone call treatment

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Details of Professional Edition

Manager / Secretary functions

• FonComfort Settings application allows to set presence and call forwarding options of Manager

Compatibility

• Works with connected USB headsets or hardphones (Aastra 6725ip, Polycom CX600/700)

Properties

FONCOMFORT - Compatibilities

Lync 2010 Lync 2013 Windows 7 Windows 8

FONCOMFORT - Service

If you have other special requests for Lync applications, presence integration, Fax integration or Unifi ed Communications, give us a call! If you do not yet have a Lync solution: We are also off ering special solutions and gateways for a smooth migration to Lync which connects your existing PBX and protects your investment!

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FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi scher@bressner.de USA / ASIA +1 561 953 1866 | mitch.friend@bressner.de | ® 2012

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Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8 Lync 2010 Lync 2013 Windows 7 Windows 8

Manager / Secretary functions

Compatibility

Properties

is a registered trademark of BRESSNER Techology, all other trademarks are the sole property of their respective owners.

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Selection of our UNIFIED COMMUNICATIONS products:

FonComfort Plugins for Microsoft® Lync ™ Extend Lync with Manager/Assistance functions, team functions (Pickup), second call treatment (busy on busy), convenient call transfer

Busylight UC for Microsoft® Lync ™ Never miss a call on Lync: Busylight UC shows the Microsoft Lync State and rings/fl ashes at incoming calls.

UC Door: repräsentative Empfangslösung For outside and lobby, door opening via Lync or via soft keypad, individual GUI

UC FeatureBOX: Lync™-Gateway mit Zusatznutzen Seamless integration of your existing DECT, Fax and PBX systems with Lync and Exchange, easy installation and automatic endpoint management

UC FeatureBOX: Lync™-Gateway mit Zusatznutzen Intelligent alarm server for processing diff erent alarm sources with integration to Lync and text-to-speech

BRESSNER Technology GmbH

Industriestrasse 51 82194 Gröbenzell / München GERMANY

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FONCOMFORT® A PRODUCT OF BRESSNER TECHNOLOGY EMEA +49 (0) 8142 47284-0 | harald.fi scher@bressner.de USA / ASIA +1 561 953 1866 | mitch.friend@bressner.de | ® 2012

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