Agility & Self-OrganisationThe Computest Story

@sigikaltenecker www.loop-beratung.at

Siegfried “Sigi” Kaltenecker

Managing Director Loop GmbH

“Organisation Whisperer”

Agile Designer

Sparring Partner for Managers

Author

https://www.infoq.com/articles/computest-transformation-agile-enterprise

@sigikaltenecker

www.LEANability.com

• 120 people• Den Haag Area (NL)• Performance Testing, Security Testing, Test Automation• Ambitious Mission: “Towards a Self-Managing

Organization” (CEO Hartger Ruijs)

Computest

Key strengths 2016-20171. Knowledge, expertise & hands-on mentality2. “Magic triangle”: happy employees, happy

customers, profitable company3. Willingness to learn4. Success stories5. Open company culture: respectful behaviour and

supportive environment

www.LEANability.com

Key challenges 2016-2017

1. Handle future growth2. Become even more market and customer focused3. Develop an agile enterprise driven by self-organization4. Speed up innovation and shorten time-to-market5. Preserve company culture

www.LEANability.com

July 2016

KalteneckerKick-off

www.LEANability.com

KalteneckerHow to create a flow-based company?

www.LEANability.comKalteneckerDon´t try to “agilise” structure

@sigikaltenecker

www.LEANability.comKaltenecker

Focus on work flow & value stream

Design for happy customers & employees

www.LEANability.com

“Activities only make sense if they eventually contribute to value generation for the customer. Thinking in value streams gives everybody a much better understanding of their role than a static orgchart which typically does not even show the customer.” Clemens Riedl

“Stop being a company with its face towards the CEO and ass towards the customer” Jack Welch

“Leadership is here to facilitate, to serve value generation for customers. It is not relevant who provides leadership, but that it IS there when necessary.” Clemens Riedl

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January 2017

KalteneckerHow to promote service rather than position?

@sigikaltenecker

www.LEANability.com

March 2017

Initial design

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May 2017

KalteneckerRedesign after improvement workshop

Manage work, let people self-organise around it

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July 2017

Kaltenecker@sigikaltenecker

www.LEANability.com

October 2017

Kaltenecker

www.LEANability.com

1. Business agility

Lessons learned

3. Changing your management system

2. Self-organization

Improving your organization design in an agile way means to better organize the value creation process for your customer.

Setting clear boundaries in terms of infrastructure, information, and decision-making authority or feedback loops.

is driven by value.

needs guidance.

Owners and executives must model the change they want to see in place.

has to start on top.

@sigikaltenecker

The Computest Story

@sigikaltenecker www.loop-beratung.at

https://www.infoq.com/articles/computest-transformation-agile-enterprise

Thank you!

Siegfried Kaltenecker

Selforganising Enterprises

Management & Coaching in the Agile World