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AUSTRALIAN HOSPITALITY DIRECTORY 2012 www.hospitalitydirectory.com.au SHOWCASING AUSTRALIA’S LEADING SUPPLIERS d years U A A S T R A A R R L I I A N N N A H H H O O O S S P P P I I T T T T A A A A T T T L L L I I I T T T Y Y D D I R R R E C T T O R R Y R R 10 Vol. 10 No. 1

AHD Annual 2012

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Page 1: AHD Annual 2012

AustrAliAn

Hospitalitydirectory

2012

www.hospitalitydirectory.com.au

sHowcasing australia’s leading suppliers

dWwhen you open your door to growth you

15

1.2

07

19

4

-33.872954

© 2011 Diners Club Pty Limited ABN 35 004 343 051. Diners Club® is the registered trademark of Diners Club International Limited used and registered throughout the world.

welcome a higher spending clientele with diners clubAccepting Diners Club cards gives you access to cardholders who can help grow your sales revenue and profits faster.

Target high spending customers

Our members are some of the highest spending cardholders in Australia and they actively seek cafes and restaurants that accept the Diners Club Card. We even help them to find you with our online Merchant Finder.

You will also be tapping in to the lucrative corporate market, as many of our Corporate Card Members are mandated to use their card for business hospitality.

Getting started is easy and costs you nothing

We can get you started easily by linking our merchant facility to your existing terminal. There are no upfront costs, account keeping or ongoing fees and commission is only charged when a transaction is processed . . . so we only make money if you are too.

For further information email [email protected] or call 1300 360 060.

11976_DinersClub_AHD_2011_FA.indd 1 16/12/11 2:42 PM

yearsUAA STRAARR LIIANNNAA HHHOOOSSPPPIITTTTAAAATTTT LLLIIIITTTYYDDIRRRECTTO

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Vol. 10 No. 1

Page 2: AHD Annual 2012

YOUR SOLUTIONS…OUR BUSINESS

Campbells Wholesale are Australia’s leading wholesale distributor in Foodservice and Fast Moving Consumer Goods. Whether you are based in the outback, or short of time, we have an ordering and delivery solution to suit your specifi c needs.

“Campbells Wholesale fully supportsthe Australian hospitality industry, with one-stop-shop solutions across the country, providing the widest range of products at truly competitive prices.”

And it doesn’t stop there. In addition to this, every month Campbells feature key suppliers best value lines, across all categories, at unbeatable prices.

Australia’s leading wholesale distributor in Foodservice and Fast Moving Consumer Goods

www.campbells.com.au cashandcarrywa.com.au

C C N A 1 7 5 4 _ L 7 _ A H D _ M A G . p d f P a g e 1 1 6 / 1 1 / 1 1 , 8 : 4 8 A M

Page 3: AHD Annual 2012

Your business is our business.

Your businessis our business.

Australia’s Hospitality trade now has aone stop shop Hospitality destination for every need:

• Restaurant • Hotel/Motel• Pub • Club• Hospitals/ • Take Away Healthcare • School• Institutional/ • Coff ee Shop

State Facilities

Campbells the countries largest wholesale distributor of food stuff s / equipment and supplies will be progressively transforming their branches to accommodate your every need.

In addition to the 12000 sku range of retail FMCG products, we have a range in excess of 6000 Food Service/Hospitality products to satisfy every solution…

• Equipment • Wrapping and• Liquor Packing• Culinary • Portion Control Ingredients • Fresh Meat &• Frozen Poultry Poultry and Seafood • Fast Foods• Hot & Cold • Cleaning Beverages solutions• Function Foods • Confectionery and services

Your business is our business.

www.campbells.com.au cashandcarrywa.com.au

NSW VIC QLD SA WA NTALEXANDRIAT: 8337 4800F: 8337 4899

CANBERRAT: 6295 2522F: 6295 2278

NORTHMEADT: 9630 6088F: 9683 2117

ORANGET: 6362 3688F: 6361 4880

TAMWORTHT: 6765 7422F: 6765 2241

WAGGA WAGGAT: 6921 6400F: 6921 3599

NEWCASTLET: 4940 0029F: 4940 0704

COFFS HARBOURT: 6652 6655F: TBA

BENDIGOT: 5443 1188F: 5441 6551

CLAYTONT: 8541 6000F: 9543 2848

GEELONGT: 5221 2766F: 5223 1949

PRESTONT: 9416 9800F: 9484 2177

RICHMONDT: 9428 3188F: 9427 7221

SHEPPARTONT: 5821 8855F: 5821 9317

TOTTENHAMT: 9314 2092F: 9314 9286

CAIRNST: 4035 4995F: 4035 4992

COOPERS PLAINST: 3274 1843F: 3274 1847

MACKAYT: 4944 0354F: 4944 0989

MAROOCHYDORET: 5445 4311F: 5445 5865

NERANGT: 5596 2566F: 5596 5375

ROCKHAMPTONT: 4927 6788F: 4922 1841

TOOWOOMBAT: 4634 2099F: 4633 1817

TOWNSVILLET: 4728 1652F: 4728 2844

VIRGINIAT: 3865 1377F: 3265 7858

NORTH PLYMPTONT: 8294 8766F: 8294 8011

POORAKAT: 8260 9100F: 8359 6520

BALCATTAT: 9344 7411F: 9344 3182

BUNBURYT: 9780 1500F: 9780 1501

CANNING VALET: 9311 6222F: 9311 6221

ALICE SPRINGST: 8952 2766F: 8952 9539

DARWINT: 8942 7700F: 8942 7799

e g

il s s

FOOD SERVICE BUSINESS OPPORTUNITYFOOD FOR THOUGHT!

Become your own boss and take control of

your life and your fi nancial future.

IF YOU CURRENTLY HAVE A FOODSERVICE DISTRIBUTION

BUSINESS or you have a burning ambition to operate

your own business and have the drive to provide

exceptional customer service and support, then here is

a unique opportunity for you. Catering Connection is a

national banner supporting the foodservice industry.

We are seeking motivated operators who are ‘hands on’,

have industry experience and a desire to succeed.

As an owner-operator you will enjoy:

1. Running your own business with access to a

broad product range.

2. Minimal outlay in inventory/minimal risk with customer debt.

3. Supply chain effi ciencies from our National Wholesaler.

4. Support services to grow your business and customer base.

5. Rent free premises

If you are ready to take control of your future

George Medved

National Catering Connection Group Manager

Email: [email protected]

Mobile: 0418 255 917

Business Opportunities Available!

C C N A 1 7 5 4 _ L 7 _ A H D _ M A G . p d f P a g e 2 1 6 / 1 1 / 1 1 , 8 : 4 8 A M

Page 4: AHD Annual 2012

Make every occasion great!

Our cheeses are widely regarded as the benchmark in the block and specialty cheese categories. Our iconic brands such as King Island Dairy, Tasmanian Heritage, and South Cape are synonymous with full-flavoured high quality products and are suitable for a diverse range of entertaining occasions.

For more information please call Lion Dairy and Drinks on 1800 000 570 or visit www.lionco.com

Page 5: AHD Annual 2012

Golden Joy 28Ace Filters Australasia 29Oilstream 30Brita 31Culligan Water 32-33FPG 34Mitcham Trading 34Skope 35Brice 35Amenities Australia 36Bezzera 36Iceberg Enterprises 37Vatman Australia 38-39Birko 40-41

Food & Beverage

Pages 42 - 57AJ Baker 42Dirossi Foods 42Fonterra Foodservices 44-45Kellogg’s Australia 46-47Murray Goulburn 48-49Brita Water Filter Systems 50Nestle Professional 51Mission Foods 52Peerless Foods 53Paramalat 54-55Kikkoman 56-57

Contents

Education & Management 82 -84

Entertainment 85

Equipment & Supplies 85 - 84

Food & Beverages 94 - 101

Furniture, Bedding & Lighting 101 - 103

Professional Services 106 - 107

Transport 107

Brands & 108 - 110Suppliers Directory Advertisers’ Index 111 - 112

Products & Services Directory

Contents

Furniture, Bedding & Lighting

Pages 58 - 63Sebel Australia 58Yarra Shade 59Densons Furniture 60-61Instant Shade 62-63

Professional Services

Pages 64 - 71Sigma Security 64Kwik Kopy 64Ytelco 65Australian Gaming Expo 66Intrust Super 67Power2print 68-69Barter Card 70-71

Transport

Pages 72 - 79Citroen Australia 72, IBCHyundai 74-75Fiat Commercial Vehicles 76-77Volkswagen 78-79

Campbells Wholesale Distribution IFC-1Lion Foods 2BOC Limited 4Farm Pride 5Diner’s Club OBC

Education & Management

Pages 6 - 11Wise Guy Training 6Aspin Group 6Chisholm Institute 8-9TAFE NSW Sydney Institue 10Acredited Online Training 11

Entertainment

Pages 12 - 15PPCA 12APRA / AMCOS 14Australian Gaming Expo 15, 66

Equipment & Supplies

Pages 16 - 41Moffat 16Fraser & Hughes Pty Ltd 18-19Quirks 20Unox 21Robot Coupe 22-23Food Equipment Distributors 24-25Tork 26-27

Australian Hospitality Directory 2012 3www.hospitalitydirectory.com.au

Page 6: AHD Annual 2012

At BOC, we understand the knowledge, expertise and process needed to succeed in the hospitality industry, and we’re proud to play an important role.

Whether you’re talking about food grade Carbon Dioxide (CO2) and Argon, CELLAMIX® (CO2 and Nitrogen mixture), Balloon Gas, LPG, CELLAGUARD®

CO2 monitors, regulators or AS5034 compliance reviews — we’re there.

You can count on our reputation and commitment to service because your business is important to both of us.

To find out more, please call 131 262, visit www.boc.com.au or your nearest Gas & GearTM retail outlet.

BOC LimitedRiverside Corporate Park, 10 Julius Avenue, North Ryde, NSW 2113 Australia [email protected]

BOC is a trading name of BOC Limited, a Member of The Linde Group. © BOC Limited 2012. MA/

AHD

/201

2

Above: BOC’s CELLAGUARD® CO2 monitor Right: 124CV Balloon Gas cylinder

A Member of The Linde Group

Serving quality solutions to the hospitality industry

Page 7: AHD Annual 2012

Dear Hospitality Industry Colleague,

Welcome to the 10th annual publication of the Australian Hospitality Directory - Australia’s only printed suppliers’ guide and the original and absolute leader in the industry.

This directory reaches many thousands of key decision makers in the food, beverage and accommodation sectors nationwide including restaurants, cafes, caterers, hotels, motels, bars, pubs and clubs.

Our website www.hospitalitydirectory.com.au is continually evolving as we constantly update supplier’s information and upload the latest industry, product and event news as it happens.

Our weekly hospitality e-news broadcast is loaded with the latest supplier and industry news and reaches over 10,000 subscribers and attracts new subscribers daily.

We hope you enjoy this edition and kindly request that you let advertisers know that you saw them in the Australian Hospitality Directory as it’s with their support and participation that we exist.

Yours sincerely,

Alan HymanManaging DirectorAssociated Media Group Pty Ltd

Publishing, advertising and production of the CILTA AWARDS by Associated Media Group: telephone: 02 9955 3322 | email: [email protected]

PublisHed byAssociated Media Group Pty LtdLevel 1, 174 Willoughby RoadSt Leonards NSW 2065telephone: 02 9437 5155 | fax: 02 9436 0215www.hospitalitydirectory.com.au

ADvErTISIngFor advertising in the next issuetelephone: 02 9437 5155email: [email protected]

ProDucTIon AnD DESIgnAssociated Media Group Pty Ltd

We kindly ask all readers to notify the advertisersthat you saw their advertisement in AustralianHospitality Directory 2012, as it is only by theirwilling participation that this publication isavailable to you. We recommend that you usethe advertisers wherever possible.

AUSTRALIAN

HOSPITALITYDIRECTORYDIRECTORY

2012

www.hospitalitydirectory.com.au

SHOWCASING AUSTRALIA’S LEADING SUPPLIERS

dWwhen you open your door to growth you

15

1.2

07

19

4

-33.872954

© 2011 Diners Club Pty Limited ABN 35 004 343 051. Diners Club® is the registered trademark of Diners Club International Limited used and registered throughout the world.

welcome a higher spending clientele with diners clubAccepting Diners Club cards gives you access to cardholders who can help grow your

Target high spending customers

Our members are some of the highest spending cardholders in Australia and they actively

you with our online Merchant Finder.

You will also be tapping in to the lucrative corporate market, as many of our Corporate Card Members are mandated to use their card for business hospitality.

Getting started is easy and costs you nothing

We can get you started easily by linking our merchant facility to your existing terminal. There are no upfront costs, account keeping or ongoing fees and commission is only charged when a transaction is processed . . . so we only make money if you are too.

For further information email [email protected] or call 1300 360 060.

yearsUAA STRAARR LIIANNNA HHHOOOSSPPPIITTTTAAAATTT LLLIIITTTYYDDIRRRECTTO

RRYRR

10

Vol. 10 No. 1

COVERS.indd 1 21/02/2012 15:03

NOV206 Australian Hospitality Directory 2011_QP_OUT.indd 1 15/12/10 4:17 PM

disclAimerReaders are advised that Australian Hospitality Directory 2012 and Associated Media Group (AMG) cannot be held responsible for the ac-curacy of statements made in advertising and editorial, nor the quality of the goods or services advertised. Opinions expressed throughout the publication are the contributors own and do not necessarily reflect the views or policy of Australian Hospitality Directory 2012 or As-sociated Media Group. While every reasonable effort has been taken to ensure the accuracy of the information contained in this publication, Associated Media Group takes no responsibility for those relying on the information. Associated Media Group and Australian Hospitality Directory 2012 disclaims all responsibility for any loss or damage suffered by readers or third parties in connection with the information contained in this publication.

WArrAnty And indemnityAdvertisers and/or advertising agencies upon and by lodging material with Associated Media Group for publication or authorising or approving of the publication of any material indemnify the Australian Hospitality Directory 2012 andAssociated Media Group, its servants and agents, against all liability claims or proceedings what-soever arising from the publication and without limiting the generality of the foregoingto indemnify each of them in relation to defama-tion, slander of title, breach of copyright, infringe-ment of trademarks or names of publication titles, unfair competition or trade practices,royalties or violation of rights or privacy regula-tions and that its publication will not give rise to any rights against or liabilities against Associated Media Group , its servants or agents and inparticular, that nothing therein is capable of being misleading or deception or otherwise in breach of Part V of the Trade Practices Act 1974.

Australian Hospitality Directory 2012 5www.hospitalitydirectory.com.au

Page 8: AHD Annual 2012

Value your biggest asset.

Develop your team and improve staff retention.

For all your training and regulatory needs:

> Flexible training methods

> Assistance with paperwork

> Qualified industry specialists

> High completion rates

> Ongoing support

Wise Training is a nationally recognised Registered Training Organisation offering fully accredited qualifications in the hospitality industry.

Up-skill your staff through one of our customised programs and receive up to $4,000 of government incentives!

To learn how we can help you become a wise business, call us on 1300 771 192 or visit our website at wisetraining.edu.au

Suite 1, Level 2, 184 Bourke Road Alexandria NSW 2015 Australia

PO Box 6252 Alexandria NSW 2015 Australia

Australia: 1300 771 192 International: +61 2 8339 8900 F: +61 2 9700 7284 E: [email protected]

wisetraining.edu.au

RTO Provider Number: 91447

Café Bar

Restaurant Accommodation

Kitchen Gaming

BBM528_WiseGuy_Advert_HP.indd 1 23/01/12 11:46 PM

Page 9: AHD Annual 2012

Educ

atio

n &

Man

agem

ent S

yste

ms

Pages 6-11

Page 10: AHD Annual 2012

www.chisholm.edu.au 1300 CHISHOLM (1300 244 746)• Dandenong • Frankston • Berwick • Cranbourne • Mornington Peninsula • Bass Coast • Workplaces

A year spent in Japan as an 18-year old exchange student changed the path of Jane Gilbert’s life and sparked a fascination with travel that has never faded.

“That really opened my eyes and got me interested in the idea of seeing and understanding different countries and cultures,” Jane says.

There followed years of travel and exploration that has seen her visit every continent on Earth, except one. “I’m still to visit Antarctica!” Jane laughs.

Jane, who teaches the Certificate III in Tourism, brings all her experience and love of travel to the students she teaches.

“I want my students to understand the huge potential that this industry has,” she says. “I can see their eyes light up when I bring in guest speakers – such as sales reps from travel companies – because they begin to see the opportunities that are out there for creating new services and advancing their careers.”

This kind of engagement with industry is something that Chisholm does particularly well, according to Jane. She works in a travel agent two days a week and constantly brings her up-to-date knowledge into the classroom. The usual components of the Certificate III in Tourism are augmented by excursions, guest speakers and a range of other initiatives to broaden students’ horizons.

“I think it’s the best introduction to the industry you can get,” Jane says.

Jane GilbertTourism

The range of hospitality industries, embracing culinary industries,

tourism and events, is increasing constantly. Potential career

opportunities for skilled graduates continue to grow, including

employment as chefs, cooks, kitchen attendants, waiters, meat

and food processing workers, food and beverage supervisors,

front office managers, events and tourism staff, event organisers,

hotel/motel/bar/restaurant managers and catering managers.

Many also run their own businesses.

Chisholm hospitality, cookery and events students work in many

of Melbourne’s most notable venues and locations, and in

Chisholm’s own open-to-the-public training venues. Students

also enjoy opportunities to network with their chosen industries

– regularly competing in, and winning, prestigious industry

competitions, and participating in local festivals and events.

Chisholm qualifications are nationally accredited pathways

leading to further study, as well as into careers directly, in a range

of industries including: -- hotels, motels, clubs, casinos, customer

service, restaurants, recreation facilities, tourism, tourism

attractions, cruise lines, and theme parks.

For full, detailed outlines of Chisholm courses and

pathways, log on to www.chisholm.edu.au or phone

1300 CHISHOLM (1300 244 746).

Page 11: AHD Annual 2012

www.chisholm.edu.au 1300 CHISHOLM (1300 244 746)• Dandenong • Frankston • Berwick • Cranbourne • Mornington Peninsula • Bass Coast • Workplaces

Chisholm graduate Daniel Migliaccio is just one of over a hundred apprentices to have passed through the kitchens of employer and mentor Guy Grossi’s legendary Melbourne restaurant Grossi Florentino.

Daniel is now working full time at Grossi Florentino and is quick to give credit to his Chisholm trainers. “The trainers at Chisholm have been amazing,” he says, “If it wasn’t for them I wouldn’t be here. They’re always willing to help, even out of class-time, and I feel like they’ve become friends as well as mentors.”

Working six days a week – five days at the restaurant and one day at Chisholm Institute of TAFE – for three years, Daniel achieved his Certificate III in Commercial Cookery while at the same time gaining the kind of invaluable experience that can only come from working in a busy professional kitchen.

According to Grossi, it’s a system of training that’s hard to beat. A TAFE graduate himself, Guy is passionate about the benefits that he believes TAFE can give to young people, particularly those entering the demanding hospitality sector.

“TAFE gives you the edge,” says Grossi, “It gives you an extra dimension of experience, of contacts and of support that can last you for the rest of your career.”

Chisholm helps people of all walks of life develop the skills they need for success. They can also advise on government funding arrangements for various qualifications, including VET FEE-HELP.

Daniel MigliaccioCooking and Culinary

www.chisholm.edu.au 1300 CHISHOLM (1300 244 746)• Dandenong • Frankston • Berwick • Cranbourne • Mornington Peninsula • Bass Coast • Workplaces

Chisholm graduate Daniel Migliaccio is just one of over a hundred apprentices to have passed through the kitchens of employer and mentor Guy Grossi’s legendary Melbourne restaurant Grossi Florentino.

Daniel is now working full time at Grossi Florentino and is quick to give credit to his Chisholm trainers. “The trainers at Chisholm have been amazing,” he says, “If it wasn’t for them I wouldn’t be here. They’re always willing to help, even out of class-time, and I feel like they’ve become friends as well as mentors.”

Working six days a week – five days at the restaurant and one day at Chisholm Institute of TAFE – for three years, Daniel achieved his Certificate III in Commercial Cookery while at the same time gaining the kind of invaluable experience that can only come from working in a busy professional kitchen.

According to Grossi, it’s a system of training that’s hard to beat. A TAFE graduate himself, Guy is passionate about the benefits that he believes TAFE can give to young people, particularly those entering the demanding hospitality sector.

“TAFE gives you the edge,” says Grossi, “It gives you an extra dimension of experience, of contacts and of support that can last you for the rest of your career.”

Chisholm helps people of all walks of life develop the skills they need for success. They can also advise on government funding arrangements for various qualifications, including VET FEE-HELP.

Daniel MigliaccioCooking and Culinary

Page 12: AHD Annual 2012

Education & Management Systems

10 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

top chefs passing on hard-earned know-how

Long known as the ‘go-to’ training op-tion for hospitality, TAFE NSW – Syd-ney Institute boasts two high-profile,

industry-supported mentoring programs in its repertoire – Appetite for Success and Tast-ing Success.

The Appetite for Success and Tasting Success mentoring and leadership programs helps tomorrow’s chefs and food and bever-age staff to aim high in their careers. Both provide personalised programs of work expe-rience and mentoring with high-profile chefs including Peter Gilmore of Quay, Matt Kemp of Balzac, Kylie Kwong of Billy Kwong, Marty Boetz of Longrain, Justin North of Becasse and Mark Best of Marque.

These programs are offered on top of the wide range of certificates, diplomas and spe-cialist courses available at the Institute.

Matt Kemp says of Appetite for Success “I feel that this program guides these young professionals into the right environment that will advance their careers thus benefiting each and every establishment they work at.” In 2011, he is mentoring James Fairbank,

chef at Otto Ristorante, Woolloomooloo. “The Appetite for Success program will assist me by providing me with the skills and strong knowledge base required to take a senior role in a kitchen,” says James.

The Tasting Success program specifi-cally helps women to remain in the industry and achieve senior positions in the leading kitchens of NSW and Australia. By providing up to 35 hours of mentoring, participants get opportunities to assist with menu and recipe development, take part in publicity events, cooking demonstrations, food styling and photo shoots. They also receive advice and access to a network of senior chefs and industry professionals. Matt Moran, co-owner of Aria and a mentor in 2010 said “The program’s ultimate goal – drawing more women into the industry – is an important one. Fifteen years ago there were a lot more women in the kitchen.” Currently only 22% of Australian chefs are women.

So far, the programs are working. Past par-ticipants are starting five star careers work-ing in roles such as Banquet Supervisor at

the Intercontinental Hotel, studying culinary knowledge and skills under the supervision of two leading chefs in France, employed by the television show Masterchef in food preparation and styling, and working with their mentors at the Sydney Convention and Exhibition Centre and Universal Restaurant.

For those just starting out, Sydney Institute offers many inroads to the hospitality indus-try, including courses in commercial cookery, tourism, hospitality and event management, food and beverage, baking and accommoda-tion services.

A feature of all hospitality training at the Institute is the hands-on nature of learning and experience. Students gain real-world experience through the Institute’s three train-ing restaurants, which are open to the public throughout the year.

Strong industry relationships with the likes of Accor Hotels, Sydney Convention and Exhibition Centre, The Observatory Hotel and Bakers Delight ensure students gain industry knowledge and skills to advance their careers.

In 2011 Sydney Institute – TAFE NSW is offering over 30 courses in hospitality to suit every career stage.

/ Courses in events, tourism, management, commercial cookery, food and beverage, pastry, barista training and more

/ Personalised mentoring programs with high-profile chefs: Appetite for Success and Tasting Success

/ Training in specialist commercial kitchens, hotel suites and three real-life restaurants

/ Work placements with leading hospitality firms/ Colleges located at Ultimo, Sutherland (Loftus)/ Full time, part time and flexible study options.

www.sit.nsw.edu.au/hospitality

Get an edge in Hospitality

I was studying with teachers who are very passionate about their job, and certainly endeavoured to inspire the students, including me. Mark Best, owner Marque, Sydney Morning Herald Restaurant of the Year 2011 and Good Food Guide Chef of the Year 2009 and 2010.

Page 13: AHD Annual 2012
Page 14: AHD Annual 2012

Entertainment

12 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Real Music • Real Artists • Real Impact

Smart business operators know that playing the right type of music, in the right

environment, is vital to giving customers the very best experience possible.

But did you know that without an appropriate licence you could also be

infringing copyright?

PPCA is the leading provider of copyright licences which enable you to play almost all recordings commercially released in

Australia, leaving you to freely and legally use recorded music to drive your business.

www.ppca.com.au

DO YOU PLAY RECORDED

MUSIC IN YOUR BUSINESS?

restaurant patrons dine in time with the tune

restaurant managers understand that demand varies. Sometimes your res-taurant has a lot of empty tables and

other times it is packed. But there is usually a pattern. If your restaurant is open for lunch and dinner, for example, you can expect to see a surge of diners starting at around noon and beginning to decline at around 2.30. Then nothing much will happen until around 6.30, when the dinner crowd begins arriving, and a good restaurant on a good night may operate at full capacity until about 10.30 when the crowd finally begins to thin.

With respect to the day of the week, another fairly obvious pattern emerges. The typical restaurant is likely to struggle to fill tables for dinner early in the week. Monday through Wednesday is a difficult period of the week, but on Thursday the dinner crowd picks up considerably, peaks on Friday and Saturday nights, and remains strong on Sunday nights. (Lunch business is more im-mune to this weekly pattern).

So you have a pretty good basis for predicting when you will have more diners

than tables and vice versa. During periods of high demand, “turning over” tables quickly to seat the next party as quickly as possible becomes the objective, whereas during periods of lower demand, the focus changes to getting existing diners to spend as much as possible on things like additional bottles of wine, coffee, dessert, etc. So how can music help?

Research consistently shows that many human processes and behaviours follow the tempo of music. From automatic processes like cardiovascular and respiratory rates, to deliberate behaviours like dining, humans do things faster when the music is “up tempo”. Studies have examined multiple restaurant categories from cafeterias to fine dining, and the results are basically the same. Diners eat more quickly – literally bring their forks to their mouths more frequently – when the music is fast rather than slow.

The implications are clear. During periods of heavy demand, you should play faster music to speed up diners and increase table turnover, but during periods of limited de-

mand, the music should be slower, to keep diners at their tables, and increase revenue from coffee, dessert, and alcohol purchases. The financial rewards for getting this right can be considerable. One study found that diners extended their dining time by almost 25%, ordered 41% more alcohol, and made a 15% higher contribution to gross margin when the atmospheric music was slow (< 73 beats per minute) compared to when it was fast (> 91 beats per minute).

Given the new software programs available for sorting through huge music catalogues, you can easily do this, even if your restaurant plays a specific kind of music based on cuisine (Italian, Chinese, etc.) or price point (light classical for fine dining). Commercial music services can offer even more precision, sorting through thousands of songs and select-ing only those that fit specific criteria. So restaurants that manage the tempo of their atmospheric music to mimic the daily and weekly variation in demand for tables can reap huge financial rewards.

12 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Page 15: AHD Annual 2012

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Page 16: AHD Annual 2012

Entertainment

14 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

live music – Get the reputation

Playing music in your business works - it creates ambience, en-courages customers to stay longer,

motivates staff and helps establish your businesses brand and identity. However, it is important to play the right music for your venue and your customers.

For roughly 5,000 businesses around Australia, the right music is live music. A live music program can be formulated to suit any venue of any size and Australia boasts plenty of top quality musical talent and more importantly, customers seek-ing a unique entertainment experience. However, the challenge for venues is more than hosting live shows – it’s creating the reputation as a live venue.

Bevan and Joan Douglas, owners of The Pub in Tamworth, have spent the last 21 years taking up the challenge. During this time they have successfully transformed their family owned business into one of the most reputable live country music venues in the state.

At the Macquarie Hotel in Sydney it

is live music every night of the week; in Adelaide George Swallow and Symon Jarowyj – owners of The Grace Emily Hotel - have a similar schedule, with Monday night’s Billy Bob’s BBQ the big draw card. Both venues have established a loyal following many of whom come to the pub just because they like what’s happening.

Whether it’s an acoustic soloist or a local band taking the stage, live music can be a point of difference in your establishment.

Play music, support local live acts and get the live music reputation!

APRA|AMCOS provides a range of licences to cover the many ways which you use music in your business. Whether you host live music, use background music or even play music on phones for customers on hold, APRA|AMCOS provides a simple cost effective way of ensuring that you can legally play music of your choice, how and when you chose.

For more information about APRA|AMCOS, or playing music in your establishment visit www.apra-amcos.com.au/musicconsumers or call toll free 1300 852 388.

Page 17: AHD Annual 2012

Entertainment

Australian Hospitality Directory 2012 15www.hospitalitydirectory.com.au

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Page 18: AHD Annual 2012

PH 1800 023 953 moffat.com.au

Page 19: AHD Annual 2012

Equi

pmen

t & S

uppl

ies

Pages 16-41

Page 20: AHD Annual 2012

Equipment & Supplies

18 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

For over 80 years Fraser and Hughes - The Cooks Shop has been servic-ing the hospitality industry supply-

ing chefs, apprentices and wait staff with premium uniforms and professional equip-ment. With one of the longest legacies within the hospitality industry, Fraser and Hughes remains family owned, with the 5th generation now ensuring that the tradition of friendly and helpful service and quality products lives on.

Since 1927, F&H have been the first port of call for butchers, chefs and Front of House Staff for all their uniforms needs, including design and manufacturing. Unlike many others in the industry, F&H prides itself on keeping production and design on home soil in order to maintain and protect the quality, durability and reputation as-sociated with their Uniforms, forgoing the push for merely profit-boosting off shore manufacturing.

Furthermore, F&H stands alone as the only Ethical Clothing Australia Accredited manufacturer of chef uniforms. Not only does this allow for the assurance of quality standards of production, but ensures that all those involved in the production process are receiving fair wages, working in decent conditions and operating in an environment which is safe. F&H’s Managing Director, Stuart Dale, proudly notes, “not only are our F&H uniforms of a superior manufac-turing standard but Australian workers and families are protected.”

Whilst the business may have years to its name, their designs are anything but tired and old; to their success they are innovative and contemporary. F&H has been leading the way in terms of modern advancements in the hospitality industry, notably sitting at the forefront for design. Their motto “Australian Made for Austra-lian Conditions” rings true and is evident

in their utilisation of quality Australian Made fabrics, high quality pure and blended fabrics, current design features, such as embroidered arm gussets and concealed buttons, and custom designs. If you are looking for a crazy custom jacket or a unique and noticeable apron for your staff, these are the guys to see!

F&H also has one of the largest size ranges available anywhere in the hospitality industry; carrying sizes from Ladies size

6-24, Men’s XS-4XL and Traditional 62-162. The F&H commitment to you is that if it’s not in stock, they can make it for you!

Additionally, F&H not only leads the way in uniforms, but in their wide range of top-quality professional knives. (If you can find it at a $2 shop, you won’t find it with them). With an extensive range of leading Japanese brands, such as Kasumi, Shun, Ice Bear and Global, German made knives, such as Wusthof, Messermeister and FDick, and some old favourites like Saba-tier Lion and Victorinox, there is a knife to suit all your desires – and your budget too!

Fraser and Hughes - The Cooks Shop ‘s wealth of knowledge, superior service and quality of products is few and far between in this day and age. They combine the polite and helpful service of yester year with all the mod cons and products needed in the ever changing hospitality industry. Visit them in store at Darlinghurst or Parra-matta or check them out online at www.cooksshop.com.au.

Fraser and Hughes – Hospitality Uniforms, Professional Knives and Aprons.

Page 21: AHD Annual 2012

Exclusive to

Darlinghurst & Parramatta(02) 9360 4760

The only Australian and Ethically Made

Chef Uniforms.

The  Cooks  Shop

Our uniforms have never and will never be made in sweatshops.

And we have the tag to prove it...

Buy Quality, Buy Australian.

C

M

Y

CM

MY

CY

CMY

K

Page 22: AHD Annual 2012

1800 804 627www.quirksaustralia.com.au

Branches in VIC, QLD, SA, WA and NSW.Refrigeration Trading Authorisation Number AU00833

• Glass door and solid door refrigerators, open face display cabinets,

cool/freezer rooms, deli cabinets and chest freezers.

• Custom shop fi t out, design and installation.

• Emergency breakdown service and preventative maintenance options available.

• Qualifi ed technicians providing tailored service solutions for customers

across Australia.

• Glass door and solid door refrigerators, open face display cabinets,

cool/freezer rooms, deli cabinets and chest freezers.

• Custom shop fi t out, design and installation.

• Emergency breakdown service and preventative maintenance options available.

• Qualifi ed technicians providing tailored service solutions for customers

across Australia.

Short and long term rental options available for all refrigeration types

Commercial Refrigeration Sales New and Used

COOL ROOMISA

FOSINOX

ELCOLDCSG53

ISAUNDER BENCH SYSTEM

Quirks Australia

VESTFROSTFKG410

SKOPE TME1000

ISAGE1400

30821_quirks online advert .indd 1 22/12/11 2:56 PM

Page 23: AHD Annual 2012
Page 24: AHD Annual 2012

Equipment & Supplies

22 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Inventor of the first cutter and vegetable preparation machine, Robot Coupe, manufacturer in

the foodservice industry, offers a wide range of products for restau-rants, hotels, chains, delicatessens, bakeries and confectioners.

Robot Coupe has continued to be the leader in the development and innovation of food processors and

has expanded its line of products both in terms of functions and sizes to appeal to every place where food preparation is made.

Robot Coupe offers a wide range of products for every professional need: food processors, vegetable preparation machines, table-top models, vertical cutter mixers, stick blenders, Blixer®, automatic

sieves…All these models allow pro-fessionals to express their creativity and talent.

Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. To speak to a Sales Manager in your State contact our Head Office on 02 9478 0300.

Page 25: AHD Annual 2012

Robot Coupe Australia and New Zealand

Proudly supplying and servicing the Oceania region with the World’s best commercial food processors and food preparation equipment for over 30 years.

World’s best commercial food processors

Page 26: AHD Annual 2012

Equipment & Supplies

24 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

F.E.D (Food Equipment Distributors) is an Australian company with modern offices and showroom facilities in

N.S.W, Victoria and Auckland NZ.With the most extensive dealer and service

networks in Australia/New Zealand, a history of more than forty years serving the food and catering industries, F.E.D offers the most competitively priced quality equipment and exceptional service.We have a range of over 300 products and our main warehouse at Milperra carries over 3,000 square metres of equipment and spares.

For quick professional response, our Service Division and Spare Parts Department

have dedicated service lines, (02) 9772 9950 & (02) 9772 9900 respectively, and also our Customer Service Hotline on 1300 887 055.

Sales and product advice is available na-tionally on 1300 659 409, or by contacting our Australian and New Zealand Marketing and Sales Marketing and Sales Manager Daniel Martinez on 0421 777 10.

The Managing Director of Food Equipment Distributors is Karl Freund.

Karl personally has over forty years experi-ence in food and related industries.

F.E.D have two area Managers in both NSW and Qld, one in Vic & WA and one that covers SA,NT & Tas.

For specialised promotions, brochures and marketing needs we have maintained an in house graphics department for over Ten Years.

Page 27: AHD Annual 2012
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Equipment & Supplies

26 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Keep customers coming back with tork hygiene solutions

no matter how great your food or service, if your washroom doesn’t cut it, neither does your

establishment. According to recent research1 conducted by BIS Shrapnel, 76% of people won’t return to a restaurant where the washroom isn’t clean.

Your washroom says a lot about your kitchenResearch1 clearly shows that cleanliness and hygiene are critical when it comes to the overall dining experience. In fact, almost 90% of people surveyed believe that the cleanliness of a restaurant toilet is an indication of the hygiene standard of the restaurant and its staff, kitchen and food preparation area.

Word-of-mouthThe damage caused by a bad washroom experience doesn’t stop with the customer. Research confirms that the majority of people would take action if they encountered or were advised of a bad experience with a restaurant’s toilet facilities.

Improve hygiene with Tork Tork® is a leading provider of hygiene solutions that increase productivity and reduce cost-in-use. A comprehensive range of paper towel, toilet tissue, liquid soap, airfreshener, Tork Xpressnap® napkin and wiper dispensers make the right impression and keep customers coming back for more.

contact details: Tork customer Service 1800 643 634Website: www.tork.com.au/torkfoodservice1Attitudes towards Restaurants Toilet Hygeine, BIS Sharpenel, 2011.

Page 29: AHD Annual 2012

Tork® hygiene solutions help the foodservice industry deliver better performance and keep customers happy.

Make a good impression Tork Foodservice Solutions

© September 2011 SCA Hygiene Australasia Pty Limited Tork® is a Registered Trademark of SCA iezziF275/2

To make the right impression on your customers and keep them coming back, your menu, service and facilities need to be spot on. Tork offers a complete range of hygiene solutions to ensure your business is clean, hygienic, safe and comfortable for your customers. Improve hygiene, increase productivity and reduce cost in use with Tork. Find out how, visit www.tork.com.au/torkfoodservice

Page 30: AHD Annual 2012

• Square, Oblong, Round cake pans • Cheesecake Removable Bottom pans • Shape pans (Heart, Hexagon, Petal, Common...) • Heavy duty Muffin pans • Cookie sheets and Sheet pans, Commercial Baguette trays & Bread pans • Cake decorating tools (Pastry bags and Tips, Airbrush kits, Rolling Pins) • Stainless Steel Pastry / Baking rings • Silicone mats

WAREHOUSE & SHOWROOM:3/23 Lentini Street, Hoppers Crossing, Melbourne VIC 3029 Tel: +61-3-83603460

E-mail: [email protected] ABN: 83 148 097 741

r Professional anodised aluminium bakewarer Commercial bakeware customized

r Reasonable Price and Commitment to Quality

SPECIALISING IN:

OUR PRODUCT RANGE INCLUDES:

Golden Joy BakewarePty Ltd.

Tel: +61-3-83603460 E-mail: [email protected]

Page 31: AHD Annual 2012

Equipment & Supplies

Australian Hospitality Directory 2012 29www.hospitalitydirectory.com.au

Finally a system that’s easy-to-use and portable!

deep fryer filter

OilHandy is a portable, in-place, deep fryer filter system that cleans your oil while you work.

No interruptions, no downtime, just cleaner oil, fresher tasting food and better product for your customers.

OilHandy is also fast. The complete oil cleaning operation takes only 4 minutes and the automatic operation can save you significant oil costs.

Avoid expensive filtering contracts and reduce your labour costs. OilHandy is easy to use and comes with a 5 year warranty.

Lease or buy options available!

9 Eastspur Court, Kilsyth Victoria Australia 3137

Tel: (03) 9761 4920 Fax: (03) 9761 6127

[email protected]

www.acefilters.com.au

ACE Filters

ACE Filters is your one-stop-shop for fry oil filtration and cater-ing products. We manufacture a

range of products including: liquid filtra-tion products, dust and fume filters and food grade frying oil filter products.

Since 1988, our company has grown to become a recognised force in fine filtra-tion because we don’t merely talk about quality, we deliver it every time! Quality systems and products, quality advice and information, and personalized pre-sales and after-sales service.

Our range includes polyester washable filter bags and frames, filter cones and frames, filter paper to suit all machines, grease filters.

Our catering products include ther-mometers, FFA testers, acidity strips and catering accessories like fryer cleanser, clearing rods, fryer aprons and gloves.

For the food industry we offer a range of trolley covers. Styles include clear, non-rip, thermal, waterproof, disposable clear and Pizza rack cover. We now also offer dough mixer covers.

We have a range of fry oil filter ma-

chines to cover every requirements. •TheOilHandyisaportablemodel,

ideal for a cramped environment. Just drop the OilHandy into the vat and turn it on, you can even keep using the fryer while it filters!

•Econopumpisourmostpopularma-chine. It filters and purifies down to 4 microns - this dramatically extends the life and quality of frying oil, which will save you the cost of the machine within approximately 6 months!

•TheProservmachineisdesignedforhigh duty use. It filters down to 4 microns and has a 90kg capacity.

•TheZECOoilmobileoilfiltrationandtransport system is a battery-oper-ated, portable in design with a very small footprint with its own onboard charger. It runs on mains and battery power, offers triple onboard filtration. It transports your waste oil safely and pumps it into waste holding tanks.

•WealsoofferFrylowphotocatalytictechnology. It acts upon your cooking oil at the molecular level to slow down the oil’s oxidization process, increase the oil’s thermal conductivity and de-

creases oil absorption into your deep fried food.ACE Filters is the global distributor

for Miracle Filtration Fry Oil Powder. Miracle Fry Oil Powder is a superior collector of carbon and Free Fatty Acids. For fries it helps achieve crisp, golden brown on the outside and fluffy white on the inside. Miracle Fry Oil Powder can make a significant improvement to your food quality. Miracle Fry Oil Powder delivers: •Anenhancedflowrate,10%-15%

greater (therefore reduced operator time)

•Reducedimpactonfryerpumpandfuture maintenance

•Reducedpowdercakedensity.Thisisan advantage for older pumps which are unable to handle the flow rate of other finer powders

•Acid(FFA)absorptionabilityupto25%- 30% greater

•Carboncollectionupto10%greaterWe are more than happy to discuss your catering and filtration needs.At ACE Filters, our performance will give you the quality your business demands.

Page 32: AHD Annual 2012

Total oil managementhas never been

easier easier

1. Delivery 2. Usage 3. Storage 4. Collection

If you’re a food professional who fries with cooking oil, you know how much of a hassle it can be. Heavy oil drums are diffi cult to store and lift and disposing of old oil containers is problematic. Filling your fryer is time-consuming and potentially messy. What you need is an all-in-one oil management system guaranteed to save you time, money and stress.

What you need is Oilstream®.

Backed by Australia’s largest oil refi ner Goodman Fielder

and leading waste management expert Transpacifi c Industries, Oilstream® offers unrivalled expertise in providing full service oil management solutions that are second to none.

For a FREE assessment of how Oilstream® can deliver real business benefi ts to your business call 13 27 02 or visit www.oilstream.com.au

Oilstream® only uses quality Crisco and Eta oilsIt’s as easy as...

Oilstream Ad_Final.indd 1 29/9/09 9:23:39 AM

Page 33: AHD Annual 2012

Is yourcoffee madewith BRITA®

filtered water?

Upgrade to BRITA nowto enjoy the full taste and aroma

[email protected] 1300 577 060

BRITA filters improve:� Flavour� Taste� Crema� Aroma� Milk Frothing

BRITA filters remove:� Lead� Copper� Zinc� Chlorine� Heavy Metals

BR458 Is Your Coffee Ad:Layout 1 12/1/11 9:45 AM Page 1

Page 34: AHD Annual 2012

you refine,create,

blendand focus...

As a coffee professional, you understand coffee & water have a complicated marriage...

The MRS-600HE-II Reverse Osmosis system offers tailored TDS blending and monitoring to your own specifications.

Can deliver over 2200 Litres per day of quality refined water.

All-in-one system with on-board carbon submicron filtration to ensure blended water is of the highest quality.

Up to 80% water efficiency, the MRS-600HE-II Reverse Osmosis System will save you from sending thousands of litres to drain.

MRS-600HE CONVENTIONAL RO

CUSTOMISATION AT YOUR FINGERTIPS

A PERFECT BLEND FOR COFFEE DUOBLEND Bypass water blend technology. Because all hot beverages consist of some 98% water, taste is very dependent on water quality. For example, water rich in minerals is important to the taste of great coffee, but some minerals such as calcium carbonate can damage beverage machines. Which is why it is so important to make use of “intelligent” filtering systems that can identify between taste enhancing minerals andthose that damage machinery.

Page 35: AHD Annual 2012

you refine,create,

blendand focus...

As a coffee professional, you understand coffee & water have a complicated marriage...

The MRS-600HE-II Reverse Osmosis system offers tailored TDS blending and monitoring to your own specifications.

Can deliver over 2200 Litres per day of quality refined water.

All-in-one system with on-board carbon submicron filtration to ensure blended water is of the highest quality.

Up to 80% water efficiency, the MRS-600HE-II Reverse Osmosis System will save you from sending thousands of litres to drain.

MRS-600HE CONVENTIONAL RO

CUSTOMISATION AT YOUR FINGERTIPS

A PERFECT BLEND FOR COFFEE DUOBLEND Bypass water blend technology. Because all hot beverages consist of some 98% water, taste is very dependent on water quality. For example, water rich in minerals is important to the taste of great coffee, but some minerals such as calcium carbonate can damage beverage machines. Which is why it is so important to make use of “intelligent” filtering systems that can identify between taste enhancing minerals andthose that damage machinery.

At Everpure, we approach water with the same care,

ingenuity and customisation so that no matter where

people sit down and enjoy your coffee, they can feel

what you feel, every time.

everpure.com

...until you have perfected an experience worthy of your brand.

Authorised Distributor Culligan Water 1300 655 295 | [email protected]

Page 36: AHD Annual 2012

Food & Beverages

36 Australian Hospitality Directory 2011 www.hospitalitydirectory.com.au

Mitcham Trading Pty LtdGround Floor 95 Loughnan Road

Ringwood Victoria 3134Free Call: 1800 000 996

Phone: 03 9873 7277Fax: 03 9873 7311

www.mitchamtrading.com.auE: [email protected]

Trolley Covers

Fabric Cover• Custommade• Breathablemachine washablefabric• Idealforbakers, coolrooms,CSSD orjustgeneralpurpose• Prevents‘freezerburn’incoolroomsandfreezers

Coversareavailablefor:FoodTrayTrolleys,Teatrolleys,CassetteInserts,BakersTrolleys,MedicalEquipment,CoolRoomCovers,Cook/ChillProcess,PlateRacks,PizzaRacks,

Thermal Cover• Custommade• Keepscontentsataconstanttemperatureforuptofivetimesaslongasuncovered

DuraCover• Custommade• Heavydutyvinyl• Fortransportingpreparedmeals

Page 37: AHD Annual 2012

Ensuring quality commercial refrigeration is specified into new projects or refurbishments will not only help to guarantee the foods freshness, flavour and quality, but also

improve the kitchens productivity and energy efficiency.Christchurch based SKOPE Refrigeration strives to lead the

market in the provision of safe, energy efficient commercial re-frigeration and foodservice solutions. Their on-going commit-ment to developing relationships with global food and beverage manufacturers ensures they exceed food safety requirements, which is of vital importance in today’s increasingly regulated food market.

SKOPE have recently partnered with two leading European producers giving them the sole distribution rights for the MISA range of modular polyurethane cool and freezer room systems as well as the rights for the IRINOX brand of Blast Chillers and Shock Freezers.

SKOPE’s new partnerships combined with its already extensive range of commercial refrigeration, and its ability to customise enables SKOPE to offer the right commercial refrigeration for any situation – whether this is food and beverage preparation, retail or the hospitality industry.

depend on sKOPe for the best in refrigerationFood & Beverages

36 Australian Hospitality Directory 2011 www.hospitalitydirectory.com.au

Mitcham Trading Pty LtdGround Floor 95 Loughnan Road

Ringwood Victoria 3134Free Call: 1800 000 996

Phone: 03 9873 7277Fax: 03 9873 7311

www.mitchamtrading.com.auE: [email protected]

Trolley Covers

Fabric Cover• Custommade• Breathablemachine washablefabric• Idealforbakers, coolrooms,CSSD orjustgeneralpurpose• Prevents‘freezerburn’incoolroomsandfreezers

Coversareavailablefor:FoodTrayTrolleys,Teatrolleys,CassetteInserts,BakersTrolleys,MedicalEquipment,CoolRoomCovers,Cook/ChillProcess,PlateRacks,PizzaRacks,

Thermal Cover• Custommade• Keepscontentsataconstanttemperatureforuptofivetimesaslongasuncovered

DuraCover• Custommade• Heavydutyvinyl• Fortransportingpreparedmeals

A W

orld

of E

quipment Solutions

Page 38: AHD Annual 2012

19 Distribution PlaceSeven Hills NSW 2147 Australia

Tel: +61 2 9620 9888Fax: +61 2 9620 [email protected]

Antica Farmacista® Pompelmo (Grapefruit) Collection

Thymes® Eucalyptus Collections BeeKindTM Environmental Collection

London® Collection Spa Therapy Collection Aquamenities Collection

The Zero PercentTM Collection Hotel Pens Hotel Cards

1300 550 927www.bezzeracoffeemachines.com.au

Exclusive connection to 100 years ofrefining the taste of Italian espresso

Page 39: AHD Annual 2012

Equipment & Supplies

Australian Hospitality Directory 2012 37www.hospitalitydirectory.com.au

Iceberg Enterprises is now well established and has high aspirations for the future. Our desire is not

only to take the stress away from our customers during a project but also to deliver beyond their expectations. The building industry can be extremely challenging sometimes and on top of the stress of budgets and timelines,

you the customer need to focus on the establishment of your business and should not have to deal with the pressure of the building process on top.

We at Iceberg, relish in the joy of bringing projects together with the

minimum of fuss. We are always readily available for our customers should any concerns or issues arise. You will not find yourself leaving multiple messages on voicemail, to no avail, as we will be with you for 100% of your journey.

Our team can look after everything that a commercial fit out may require. Services include design from concept to completion for all types of budgets, DA & certification needs, kitchens, flooring, furniture, joinery, bars, electrical/data, partitioning, plumbing, in fact if you can imagine it, we will create it.

We do a lot of work for commercial real estate agents and specialise in office fit outs, restaurants, bars and shops. Recent projects include Ella Bache, Richardson & Wrench Mosman, Jekyll & Hyde cafe and wine bar in Darlinghurst. Jon Connolly Phone: 02 9146 4672 Fax: 02 8324 6415 Mobile: 0409 996 [email protected]

‘We at Iceberg, relish in the joy of bringing projects together with the minimum of fuss

Page 40: AHD Annual 2012

Equipment & Supplies

38 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

VAtmAn - Australia wide cooking oil filtering & kitchen supply services

vatman is an Australian owner-operated fryer management network that started in 1983. The

business grew rapidly because food outlets needed the benefits of the Vatman service; improvement in food quality, decrease in OH & S liability and lower frying costs. Today, there are a large number of Vatman businesses in major cities and regional areas across Australia.

Vatman filters cooking oil using an Australian designed and built mobile filter machine. It vacuums the oil from the fryer, forces it through the filter element under pressure and then re-circulates the oil in the machine, ensuring the oil is clean and free of all micro material.

Vatman scrub your deep fryer removing all crumb, oil residues and micro material. When your fryer is spotless the clean oil is pumped back into the fryer. We do not use

your expensive oil to wash the fryer out.Vatman supplies a variety of premium

cooking oils formulated to suit Australian conditions and meet HACCP and OH&S requirements.

Our experience enables us to provide advice on the best formulations of oil and cleaning products for the specific needs of each facility.

Hot frying oil is a potential hazard in the kitchen. Outsourcing the filtering of oil and cleaning of the fryers reduces the risk of

staff injury in a busy kitchen.Vatman will remove the used oil

from site reducing the risk of spills and expensive clean up procedures. Vatman will supply new oil if required. Your staff

will not have to lift heavy 20 Kg drums.Regular Vatman servicing enhances the

creation of high quality food. The fryer will operate correctly, your food will now cook properly and there will not be any food taint or unpleasant odours. Your staff will even have more time for food preparation and cooking.

‘Vatman will remove the used oil from site reducing the risk of spills and expensive clean up procedures’

Page 41: AHD Annual 2012

Premium Quality Cooking Oil ServicesPremium Quality Cooking Oil Services

Vatman_OH&S Ad-Jul11-FAOL.indd 1 30/06/11 3:51 PM

Page 42: AHD Annual 2012

Equipment & Supplies

40 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Pie Warmer

If you’re looking for quality equipment for your commercial kitchen at a price that makes sense for your business,

look no further.From fryers to steamers, mixers to

grillers, food warmers to filtered water and everything in between, Birko offers a complete range for domestic, commercial and industrial kitchens.

Commercial quality, built-to-last, safe and low maintenance, it’s quite simply your best value buy in catering equipment and appliances.

With a history that began by designing the first portable food and drink heaters for the troops in World War II, Birko has been proudly Australian owned for over 50 years.

For your nearest Birko stockist, just call 1300 724 955 or visit www.birkoheaters.com

PIE WARMER BEnEfItsBuilt to last – sturdy stainless steel #430construction and crumb trays, fixed racklevels and metal lower element

Perfect temperature – Europeanthermostat plus thermometer andtemperature display mean your pies areserved just right

Display and serve hot pies anywhere with ease

Page 43: AHD Annual 2012

109656 Birko Aust Hospitality Dir Ad a.indd 1 17/08/11 4:27 PM

PROUDLY AUSTRALIAN OWNED

Page 44: AHD Annual 2012

EXCLUSIVELY DISTRIBUTED IN AUSTRALIA BY

Perfectly IcedIntroducing

Manitowoc Ice Machines...

Manitowoc continues to be America’s #1 selling ice machine.

With an extensive range of ice machines, ice storage bins, floor

standing ice dispensers, accessories and cleaning/sanitising items, Manitowoc remains the industry leader through

innovation and advances in technology. The Manitowoc Ice team is committed to providing you with a product that

not only satisfies your needs but also adds value to your equipment

investment by reducing its energy costs.

1800 ICE MANFor your nearest dealer please call

423 626

Page 45: AHD Annual 2012

Food

& B

ever

age

Pages 42-57

Page 46: AHD Annual 2012

Food & Beverages

44 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Right Cheese, Right PurposeEating a variety of cheese has become

a way of life for most Australians as we have access to a wonderful

selection of cheese and cheese types but are we utilising the right cheese for the right occasion or purpose.

Fonterra Foodservice offer a complete suite of cheese and dairy products, focused on tailored solutions designed to meet the needs of foodservice professionals in Australia with an extensive product range embracing cheese, milk, butter, cream, yoghurt and even bakery products – all backed up by an uncompromised commitment to quality. At Mondo Innovation Centre, Fonterra’s state of the art purposely designed facility situated at the centre of Fonterra’s head office in Glen Waverley Victoria you will find an interesting mix of food scientists, marketers, chefs and sales executives who constantly develop new and existing products to ensure they remain at the forefront of dairy by providing the highest quality relevant products to the food service market. The Mondo Innovation Centre has further developed many traditional products with the intention to make a chefs life easier and more efficient. Perfect Italiano shaved parmesan replaced the need to shave buckets and buckets of parmesan before service, Anchor Cooking cream replaced the need to slowly reduce cream which often boiled over, burned or split, and the new Western Star Butter in a bucket makes clarifying butter a simple task removing the need of spending considerable time clarifying butter on the stove by placing the bucket in a combi steamer for 20 minutes to have the best clarified butter without any mess or fuss. Mainland Egmont (named after a mountain in New Zealand , nothing to do with eggs) with attributes of vintage cheddar and mozzarella stands alone as a superior melt cheese which should adorn every parmigiana in the country.

During the attribute testing of Fonterra’s range of cheese products they are tested and matched for suitability and the right cheese for the right purpose.

In a culinary sense cheese is a most versatile ingredient that adds taste, texture , richness and complexity to food. Choosing the right cheese for the right application will result in superior outcomes providing greater customer satisfaction.

When using cheese in the kitchen, two of the most critical factors to a successful cheese dish are the temperature at which the dish is cooked and whether a dish is cooked on top of the stove or in the oven. At higher temperatures, the casein (protein) in the cheese separates from the fat and water and coagulates into tough, stringy masses and with the oil separation often results in a film of oil on the surface area of the dish being prepared. Aside from grilling (intense heat for a short time), cheese is best cooked at low temperatures for short periods of time. For better results add cheese towards the end of cooking process and always add cheese to a sauce, for example, once the pan has been removed from the heat and allow it to melt in gently.

HelPful tiPs: Grate, shred or chop cheese into small uniform pieces so that it will be incorporated quickly into a dish and melt evenly.

The more mature the cheese, the more flavor it will have and therefore the

smaller the quantity required, using the adage less is more.

Cheese should be grated straight from the refrigerator as it will be easier to handle and also can be frozen in portions to assist with portion control.

Age, moisture and fat content will have significant influence over how a cheese behaves when it is cooked. It is often a good idea to melt a small piece of cheese on its own, as a test, to see if it will be appropriate.

For more dairy information, great recipes, e-clips and interviews go to www.fonterrafoodservices.com.au

Page 47: AHD Annual 2012
Page 48: AHD Annual 2012

Food & Beverages

46 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

KelloggsBreakfast is an important experience

within the hospitality environment for both the guest and the provider.

When executed correctly, breakfast provides guests with fuel for a day of business or lei-sure; it adds value to their visit and ensures a favourable lasting impression. Hotels and other establishments are often challenged to make breakfast a profile builder with guests and deliver high sales but at a low cost. Measuring “cost per guest” is a good place to start. Average guest intake is ap-prox 400g – by encouraging choice of lower cost food items, the average cost per guest goes down. This can be driven through a well managed buffet layout – displaying lower cost items, for example cereal and bread, in a prominent position.

Kellogg offers a wide range of bulk and portion control cereals to suit both high and lower turnover establishments. Kellogg’s recommend you adjust the choice of breakfast cereals to the day of the week and to the type of guests to ensure a targeted range and maximise the likelihood that cereal with be the breakfast of choice.

Kellogg’s brands are well known all over the world and serving market leading consumer brands will help add credibil-ity to your offer and also appeal to more breakfast guests.

Kellogg also supplies a range of nutritious snack bars to appeal to the increasing demands within hospital-ity to offer snacks outside of traditional

meal times. Together, the Kellogg’s and Be Natural brands offer a range of over 40 cereal, fruit, nut & muesli based snack bars so be it in-room dining, meal combos or take-away dining, nutritious snacks can add a new dimension to your offer and help your business maximise its snacking opportunities.

To support its products in a variety of establishments, Kellogg offers a range of dispensing and merchandising solu-tions. Details are on the website as well as in depth nutritional advice, recipes and tips on how to grow your business. For more information, contact the Kel-logg Food Away From Home team today on 1800 624 710

Page 49: AHD Annual 2012

Guests want value for money.The breakfast buffet is an exciting and special moment for them and an opportunity

for you to create a lasting impression – but at what cost?

Cereals are one of the lower cost items on the buffet or breakfast menu. By encouraging your guests to start with cereal, it’s possible to minimise consumption of higher cost items. Kellogg’s offer a range of

brands and cereals that will add value to your breakfast occasion.

Kellogg cereals: loved by guests for over 100 years.

Call us for your free Breakfast for Profit manual and start earning more money now.

Contact 1800 624 710 or email [email protected]

Are your guests eating at your expense?

KEL049 OPENHOUSE AD.indd 1 18/05/10 12:26 PM

Guests want value for money.The breakfast buffet is an exciting and special moment for them and an opportunity

for you to create a lasting impression – but at what cost?

Cereals are one of the lower cost items on the buffet or breakfast menu. By encouraging your guests to start with cereal, it’s possible to minimise consumption of higher cost items. Kellogg’s offer a range of

brands and cereals that will add value to your breakfast occasion.

Kellogg cereals: loved by guests for over 100 years.

Call us for your free Breakfast for Profit manual and start earning more money now.

Contact 1800 624 710 or email [email protected]

Are your guests eating at your expense?

KEL049 OPENHOUSE AD.indd 1 18/05/10 12:26 PM

Page 50: AHD Annual 2012

0001 ADH MGC fullpage AD_fa.pdf 1 18/10/10 5:58 PM

Page 51: AHD Annual 2012

Introducing our new additions

Continuing its long history of  supplying innovative products to Australia’s foodservice sector, Murray Goulburn Foodservice 

would like to introduce its four new exciting additions. 

Baristas Own Specially formulated for the coffee segment. No refrigeration prior to opening and gives consistent froth all year.

Créme Fraiche & Mascopone Ideal for sweet and savoury dished. Cooks without curdling or separation.

Aerosol Whipped Cream Is pasteurized to ensure its stays fresh longer. No fuss, no mess and no wastage.

Level 4/ 369 Royal ParadeParkville Victoria 3052Freecall: 1800 032 479www.devondale.com.au

MGF0001 A4AD_fa.pdf 1 29/10/10 12:49 PM

Page 52: AHD Annual 2012

Improve theflavour and aromaof your coffee with...

BRITAWater Filtrationdesigned with coffee in mind

Protect your investment!Brita Water Filter Systems

[email protected] 1300 577 060

BRITA filters improve:� Flavour� Taste� Crema� Aroma� Milk Frothing

BRITA filters remove:� Lead� Copper� Zinc� Chlorine� Heavy Metals

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Page 53: AHD Annual 2012

Our business is helping grow yours

We’re all about creating better food and beverage solutions for the restaurant and catering industry – solutions tailored to suit you. From quality brands you know and trust to the latest food trends,

we can help you make more of your business.

Call us on 1800 20 30 50 to contact one of our representatives or visit www.nestleprofessional.com

NES0129_A4_FPC_AHD.indd 1 23/08/10 3:45 PM

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Peerless Foods...the choice for premium fats and oils.

Contact Peerless Foods today for all your:Food Service • Industrial • Bakery • Retail • Export needs Phone: 03) 9214 7777 Fax: 03) 9318 2396www.peerlessfoods.com.au

• Shallow / deep frying oils & oleos• Salad & all purpose culinary oils • Catering margarines • Bakery shortenings • Pastry / Cake margarines & shortenings

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Food & Beverages

54 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au Milk • Cream • Sour Cream • Custard • Yoghurt • Flavoured Milk www.parmalat.com.au

Save time and money with Parmalat’s innovative, foodservice specific dairy range.Parmalat has a complete range of kitchen-friendly base ingredients and value-added dairy products to suit your needs.

We offer both bulk pack sizes and portion control packs for your convenience. Our bulk pack sizes are cost-effective, and ideal for large-scale applications, saving you money and storage space. Our portion controlled, ready-to-serve packs are convenient, save time, minimise wastage, and eliminate the need for measuring and serving equipment.

For more information, contact your local Parmalat sales representative:NSW: 02 9364 1000 VIC: 03 9215 6111 SA: 08 8260 3100QLD: 07 3840 0100 NT: 08 8980 2200

A great menu...

needs great dairy.

Parmalat: A leading national dairy supplier committed to quality & innovation

Parmalat is a leading national supplier of some of Australia’s favourite dairy brands, and is

committed to quality and innovation demonstrated through premium brands in Milk, Yoghurt, Creams and Custards.

With a long history of supply to the food service channel, Parmalat is well placed to add significant value to the hospitality industry through continued commitment to innovative and functional products.

The Pauls brand is synonymous with innovation and is now Australia’s leading modified milk brand. Pauls Smarter

White, Trim, Rev, and Skinny offer quality solutions across the common fat levels of fresh milk, while Pauls PhysiCAL, Zymil, Goat Milk and Pure Organic ensure an unrivalled depth of range to cater for the growing functional requirements of the modern consumer. The recent launch of Pauls Café Crema as a premium milk for the barista further strengthens the Pauls portfolio. With Pauls, you can ensure you have a portfolio that satisfies the needs of your consumers.

The Pauls brand is also market leader in custard, with a unique and unparalleled

quality offering to add that perfect finishing touch to your dessert. Pauls also produces a quality range of creams and yoghurts ranging from single serve offers through to large scale bulk packs. Pauls creams are available in Pure, Thickened and Sour varieties in a range of fat levels. Pauls Natural set Yoghurt is the ideal cooking companion ensuring a perfect result every time.

Parmalat’s leading yoghurt brand Vaalia has carved out an impressive category niche by delivering a top health offer through its unique trio of probiotic cultures, coupled with a range of delicious, creamy flavours. The Vaalia brand is experiencing record growth – in fact, it is now growing at almost three times the rate of the yoghurt market, and has experienced the largest actual dollar growth of all brands in the category this year. This impressive growth is a clear

‘With a long history of supply to the food service channel, Parmalat is well placed to add significant value to the hospitality industry through continued commitment to innovative and functional products’

reflection of the increasing consumer demand for products that offer both health and taste benefits – they are increasingly recognising that they don’t have to forgo one for the other, and are seeking high quality products that can deliver simultaneously on health and taste.

Vaalia is the number one brand in the top health yoghurt segment, and is available in single serve, multipacks and 900g tubs. The Vaalia range predominately includes low fat yoghurts, though is also available in lactose free and children’s variants. Vaalia French Vanilla Low Fat Yoghurt is also Australia’s #1 selling vanilla yoghurt.

Parmalat also delivers a market leading range of flavoured milks through the Oak brand and Australia’s favourite Iced Coffee brand, Ice Break. These products offer the retail customer a solid profit platform for on-the-go consumption.

Page 57: AHD Annual 2012

Milk • Cream • Sour Cream • Custard • Yoghurt • Flavoured Milk www.parmalat.com.au

Save time and money with Parmalat’s innovative, foodservice specific dairy range.Parmalat has a complete range of kitchen-friendly base ingredients and value-added dairy products to suit your needs.

We offer both bulk pack sizes and portion control packs for your convenience. Our bulk pack sizes are cost-effective, and ideal for large-scale applications, saving you money and storage space. Our portion controlled, ready-to-serve packs are convenient, save time, minimise wastage, and eliminate the need for measuring and serving equipment.

For more information, contact your local Parmalat sales representative:NSW: 02 9364 1000 VIC: 03 9215 6111 SA: 08 8260 3100QLD: 07 3840 0100 NT: 08 8980 2200

A great menu...

needs great dairy.

Page 58: AHD Annual 2012

Food & Beverages

56 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

the Kikkoman storyAt Kikkoman, we’ve been brewing soy

sauce the natural way for more than 300 years, upholding a tradition of

excellence which has made us the world’s leading soy sauce manufacturer.

In the 17th. century, soy sauce was

produced completely by hand, and it was extremely difficult work, as this image shows.

not all soy sauces are the same. You may be surprised to learn that many other soy sauces are chemically made in a matter of days, using ingredients such as hydrolysed vegetable protein, corn syrup and artificial caramel colouring. This results in a harsh, chemical taste which overpowers the natural taste of the food being prepared.

Vive la Difference!Once you taste the difference between our Naturally Brewed Soy Sauce and the others, you’ll realise why you pay just a little more for quality, but you can really taste the difference.

Today, soy sauce is produced in highly-auto-mated plants using cutting-edge technology, (insert image of “the pasteurisation pro-cess” from Flavour Handbook) yet the core process of natural brewing hasn’t changed for centuries.

Our soy sauce is naturally brewed, using

only the highest-quality soy beans, wheat, salt and water. Nothing else. No artificial colours. No artificial flavours. No artificial preservatives and no added MSG. Careful selection is required for these simple ingre-dients, as they directly influence the flavour and aroma of the sauce.

Page 59: AHD Annual 2012

EXACTLY WHICH

RECIPECALLS FORCHEMICALLY HYDROLYSED VEGETABLE PROTEIN& CARBOHYDRATES,ARTIFICIAL COLOURS,& FLAVOURS?If your soy sauce contains more than water, wheat, soybeans & salt, it probably has been chemically made, and will taste like it.

But if you use our Naturally Brewed Soy Sauce it will gently enhance the flavours of all kinds of dishes, from soups to sweets.

For further information contact Gary Ward at Kikkoman Australia, Phone: (02) 9923 2533, or Email: [email protected]

taste the differenceTo view our full range of products visit

www.kikkoman.com.au

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58 Australian Hospitality Directory 2012 - Preview Edition

Sebel... your hospitalityfurniture specialists Whatever your needs, Sebel has the entire range of product to help you fit out your hospitality space. Specialising in stylish yet functional furniture for café’s, bars, hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces.

1300 664 732 Email: [email protected]

Banquet

Gaming

Outdoor Seating

Casual Dining & Bistro

Relaxed Seating

Resort & Outdoor

SINCE

1951

S Y D N E Y | M E L B O U R N E | B R I S B A N E | C A I R N S | A D E L A I D E | P E R T H | C A N B E R R A

HOSPAD02011 NEW.indd 1 15/07/11 3:00 PM

Page 61: AHD Annual 2012

Furn

iture

, Bed

ding

& L

ight

ing

Waterproof canopy PVC or acrylic canvas Huge range of fabric colours Ready for your branding Light-weight post, slots into ground sleeve Frame powder coated in Black or Silver (or custom colour at additional cost) Canopy simply clips onto post—it’s that easy Side post to maximise your table area Can’t spin out of place or over the road No impact on the footpath traffic or your tables Easy for 1, small person to use. Designed for a 50kg waitress to be able to do it herself in 1 minute. 2.5m x 1.8m to fit shop front width Easy Install

Finally, the perfect solution to street dining.

The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted finish with a PVC or canvas canopy.

It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute

For more informationPh: 03/ 9676 2476Fax: 03/ 9676 2578 or visitwww.yarrashade.com.au

Finally, the perfect solution to street dining.

For more informationPh: 03/ 9676 2476Fax: 03/ 9676 2578 or visitwww.yarrashade.com.au

The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted finish with a PVC or canvas canopy. It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute

Waterproof canopy PVC or acrylic canvas Huge range of fabric colours Ready for your branding Light-weight post, slots into ground sleeve Frame powder coated in Black or Silver (or custom colour at additional cost) Canopy simply clips onto post—it’s that easy Side post to maximise your table area Can’t spin out of place or over the road No impact on the footpath traffic or your tables Easy for 1, small person to use. Designed for a 50kg waitress to be able to do it herself in 1 minute. 2.5m x 1.8m to fit shop front width Easy Install

Finally, the perfect solution to street dining.

The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted finish with a PVC or canvas canopy.

It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute

For more informationPh: 03/ 9676 2476Fax: 03/ 9676 2578 or visitwww.yarrashade.com.au

•Waterproofcanopy•PVC or acrylic canvas•Huge range of fabric colours•Ready for your branding•Light-weight post, slots into ground sleeve•Frame powder coated in Black or Silver (or custom colour at additional cost)•Canopy simply clips onto post—it’s that easy

•Side post to maximise your table area•Can’t spin out of place or over the road•No impact on the footpath traffic or your tables•Easy for 1, small person to use.•Designed for a 50kg waitress to be able to do it

herself in 1 minute.•2.5m x 1.8m to fit shop front width•Easy Install

Pages 58-63

Page 62: AHD Annual 2012

Furniture, Bedding & Lighting

60 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

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Furniture, Bedding & Lighting

62 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

shade solutions for the hospitality industry have traditionally involved large permanent shade structures

like pergolas, awnings and shade sails. In recent years umbrella shade solutions have become more popular, offering the same level of coverage and shade protec-tion in a more contemporary umbrella shape well suited to modern hospitality fitouts. Options for umbrella shade solu-tions include:

“Café” or “market” umbrellas Lightweight umbrellas that are usually closed and stored inside at the end of days trade. These are often branded with venue or sponsor logos. They can be used with mobile bases weighted with sand-bags or installed in specially designed “socket & sleeve” inground fittings for a safer and neater fixing.

Cantilever umbrellasThe umbrella mast is offset from the can-opy so that the central post doesn’t inter-fere with patrons or table arrangements. These are more suited to beer gardens, pool areas and other larger spaces. It is important to select commercial grade products, not residential grade.

“structural” umbrellasPermanent wind-rated umbrellas with steel or aluminium frames and tension membrane canopies. These can be fully enclosed with clear curtain sides and fitted with lighting and heating creating a fully weather protected outdoor environ-ment. Once installed they are very rarely

weather conditions, yet can also be closed within seconds using an easy winding handle system. Their clever telescopic design means they can be opened and closed over tables, chairs and patrons. No more stacking the tables and chairs!

The premium acrylic canvas canopy is water repellent, UV resistant, colour fast and provides SPF50+ protection for your patrons. The fabric comes with an amaz-ing 5 year warranty for your peace of mind. The canvas provides a softer, less industrial look and is available in great modern colours.

The umbrellas are very easy to install and the unique semi-permanent instal-lation fittings can even be removed – no council permission required! These um-brellas offer a great alternative to more permanent shade solutions.

retracted (opened or closed) meaning that council permission may be required. Total cost including accessories and installation can run into tens of thousands of dollars but the end result can bring significant re-turn on investment by opening an outdoor area up to year-round trade.

“Heavy duty” commercial umbrellasInstant Shade Umbrellas have been busy designing a new range of “heavy duty” commercial umbrellas that provide many of the benefits of structural umbrellas at less than a third the cost. Known as the “Nova HD” range, these aluminium frame fully retractable commercial umbrellas are available in huge sizes and attractive contemporary colours.

Wind rated to 80km/h, these super strong umbrellas can withstand most

Page 65: AHD Annual 2012

Visit our website for specials

Architectural

Branded Umbrellas

Cafe Series

Cafe Barriers

instantshadeumbrellas.com.au/AHDFREECALL 1800 083 300

SPECIAL PRICINGfor AHD readersHotels Pubs Clubs Restaurants Cafes

Umbrella Shade Solutions

P Heavy Duty Umbrellas

P Fully retractable

P Unique telescopic design can easily open and close over tables, chairs and patrons

P Huge sizes: up to 25m2 coverage

P Semi-permanent installation – can be removed if required

P Sturdy wind rated design

P Great value for money

NOVA HD Giant Telescopic Umbrellas

NEW PRODUCT

Prices start under $3000

Page 66: AHD Annual 2012

The taste of success? Your customers ‘taste’ your business identity before they experience your food and service. Will they be left with a bad taste in their mouths, or worse still skip past you and onto your competitors?

At Kwik Kopy, we know that you want to wow and delight your customers. Whether it’s your brand, menus, signage or website we can help you ensure that your customers will want to come back time and time again.

At Kwik Kopy we have an extensive, Australia-wide network and more than 25 years experience in providing quality design and print solutions.

Talk to us today, you’ll soon see we are on the same page.

Visit kwikkopy.com.au or call 1800 084 267.

Page 67: AHD Annual 2012

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Ser

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s

Pages 64-71

• FixedWire• MobilePhones• BusinessBroadband• WirelessHotspots

• HostedVoice(YPBX)• DomainNames• SHDSL• InboundNumbers

Committedtoserviceandavailableforappointments24/7

1300 853 472 www.ytel.com.au

HOSPITALITY INDUSTRY

SPECIALISTS

FULL SERVICE TELECOMMUNICATIONS

Page 68: AHD Annual 2012

Professional Services

66 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

the Australasian Gaming Expo has now moved to a week day event, making it easier for hospitality

executives to attend. Since 1990 the Australasian Gam-

ing Expo has been the biggest gaming equipment exhibition in the Asia-Pacific region. In August each year, the Sydney Convention and Exhibition Centre at Dar-ling Harbour is the venue for 170 or more exhibitors to showcase their products and services – including more than 700 of the latest in poker machines and games.

The exhibition includes a wide range of hospitality equipment suppliers in addition to poker machines and related gaming equipment. Suppliers of audio-visual equipment, building services, cash handling, entertainment systems, food and beverage, information and commu-nications technology, furniture, interior design, point of sale systems, security systems, signage and staff uniforms all present their best products and services for hospitality executives.

Visitor attendance is always strong from all Australian states and from New Zea-land, South-East Asia, the Americas and Europe. Visitors to the 2011 Australasian Gaming Expo indicated that new product was a key strategic differentiator for the industry moving forward and that the

Getting around the ExpoWith so many exhibitors spread across such a large area, for 2012 the organisers have extended the hours to 10am until 5pm on each of the 3 exhibition days so that visitors have the opportunity to review products side by side, consider their needs and make decisions at the event without rushing.

Each day of the Expo, a prize is awarded to a visitor whose name is randomly drawn from all those who’ve attended that day. In 2011 two visitors from New South Wales and one from Victoria each won a trip for 2 to Las Vegas, including air travel and 5 nights’ accommodation in Las Vegas.

Going to the ExpoThe Australasian Gaming Expo is a trade-only event and entry is compli-mentary to gaming industry executives. However, trade suppliers are not eligible to attend the event unless ex-hibiting. This means that all visitors are required to register to attend. Registration is easy to complete online at www.austgamingexpo.com or by calling the Gaming Expo Help Line on 1300 724 030. Registration is also available at the event by completing a form.

event and its exhibitors had more than de-livered. 98% of surveyed visitors indicated high levels of satisfaction with the event, 93% went to the Expo to see new products and technology; and 99% saw what they had wanted to see.

see it here firstNewly-available products (and some which are not yet available) are always on show at the Gaming Expo, particularly the latest in poker machines and games. The poker machine suppliers show off their most spectacular, their most innovative, their most differentiated games in the knowl-edge that all the visitors will automatically compare them with their competitors. New games and machines from interna-tional jurisdictions are often on show and give a genuine insight into what’s happen-ing around the world.

new look for 20122012 will mark the 23rd Gaming Expo, with a fresh new approach based on feedback from visitors and exhibitors. In a depar-ture from tradition, the 2012 Gaming Expo will for the first time be held mid-week. 21-23 August 2012 will see the 23rd Aus-tralasian Gaming Expo fall on a Tuesday, Wednesday and Thursday, with a new brand to match the new days.

2012 Gaming expo moves to weekdays

Page 69: AHD Annual 2012

The information contained in this document is of a general nature only, and does not take into account your individual situation, objectives and needs. You should consider the appropriateness of the general information having regard to your own situation before making any investment decision. A Product Disclosure Statement is available at www.intrust.com.au or call us on 132 467 for a copy. The Trustee of Intrust Super is IS INDUSTRY FUND Pty Ltd | ABN: 45 010 814 623 AFSL No: 238051 | RSE Licence No: L0001298 | RSE Registration No: R1004397 | Intrust Super ABN 65 704 511 371 | SPIN: HPP0100AU

Ph 132 467 www.intrust.com.au

INT0

102

Ph 132 467 www.intrust.com.au

If you’re the one with the headaches at super time, you’ll really appreciate having Intrust Super at your service. We’ll stay in touch and keep it simple. So you’ll be happy and so will your staff. Especially when they visit www.intrust.com.au and see that all profits are returned to members of our 100% Industry Super Fund.

They want the right super fund. You want to keep your cool.

TradePress_v3_17.11.10_FA.indd 1 17/11/10 9:45 AM

Page 70: AHD Annual 2012

P 03 9738 2022 F 03 9738 2021 E [email protected]

7/9 Jersey Road, Bayswater Vic 3153 | PO Box 2082, Bayswater Vic 3153

1300 LABELS | 1300 522 357

www.power2print.com.au

Choice and versatility for the best results at the best price:

• Labels • Menus • Take Away Menus

• Catalogues • Letterheads • Business Cards

• Brochures • Label Rolls • Bumper Stickers

• Outdoor Labels • Signs • Tax Invoice Books

• Barcode Labels • Binding • Docket Books

• Blank Labels • Stationery Labels

We are able to help you with all of your printing needs.We offer 5 different print methods in house

DIGITAL | OFFSET | FLEXOGRAPHIC | SCREENPRINTING | THERMAL

This enables us to give you what you require at the best price.

We are pleased to offer you...

GRAPHIC DESIGN Our graphic design team can help you create the image you need to capture the attention of those you would like to serve.

CONTACT US

Page 71: AHD Annual 2012

P 03 9738 2022 F 03 9738 2021 E [email protected]

7/9 Jersey Road, Bayswater Vic 3153 | PO Box 2082, Bayswater Vic 3153

1300 LABELS | 1300 522 357

www.power2print.com.au

Choice and versatility for the best results at the best price:

• Labels • Menus • Take Away Menus

• Catalogues • Letterheads • Business Cards

• Brochures • Label Rolls • Bumper Stickers

• Outdoor Labels • Signs • Tax Invoice Books

• Barcode Labels • Binding • Docket Books

• Blank Labels • Stationery Labels

We are able to help you with all of your printing needs.We offer 5 different print methods in house

DIGITAL | OFFSET | FLEXOGRAPHIC | SCREENPRINTING | THERMAL

This enables us to give you what you require at the best price.

We are pleased to offer you...

GRAPHIC DESIGN Our graphic design team can help you create the image you need to capture the attention of those you would like to serve.

CONTACT US

Water dissolvableFOOD IDENTIFICATION LABELSOur new food handling labels are ideal for food preparation services.

They are permanent until they are wet and start to dissolveas soon as they touch water.

FOOD IDENTIFICATION LABELSOur new food handling labels are ideal for food preparation services.

They are permanent until they are wet and start to dissolveas soon as they touch water.

Labels, Printing & Design

Our two standard size labels are 32 x 26mm and 60 x 26mm, available in blankor printed. Other sizes and/or custom print available on request.

Features of these labels include: • identification eg. specialised meals - nut free, wheat free, halal, kosher, vegan etc. • dissolvable in water - washes off in a normal washing process • no sticky residue • non toxic • biodegradable

After only 5 seconds in water...Our food identification label

EITHER PRINTED OR BLANKOR BLANK

CONTENTS

TIME + DATE

NAME

60 x 26mm printed (actual size)

32 x 26mm blank (actual size)

Page 72: AHD Annual 2012

Professional Services

70 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Glimmer of hope for coast restaurants

Gold Coast restaurants have been hit very hard in the past few months, we’ve seen many local favorites close

their doors; some blame the Global Financial Crisis while others believe that the popularity of Masterchef has inspired people to cook at home more often.

Whatever the reason, it seems for the many restaurants doing it tough and that there may be no end in sight.

However, Broadbeach Restaurateur Andrew McElhone who owns the multi award winning venues; Yellowfin Seafood Restaurant, 1 two 3 Mediterranean Dining & Lounge Bar, and Sage Restaurant has found that through Bartercard he has been able to offset some of his cash expenses and get more customers through the door.

He stated “It is always good to have a busy looking restaurant; customers and potential customers always deem this to indicate qual-ity and value. So Bartercard is perfect for both slower and semi busy times; with bums on seats passerbys make a mental note that they must dine there then and there or at a later time.”

Mr. McElhone continued “To counter this [the quiet months this year] I have picked up the volume of my Bartercard sales and spent a little more time on ensuring I get lots of good business expenses on Bartercard. This extra effort has seen my sales return to nor-mal in a short time and I have spent my Barter dollars just as quickly as I have received them, so Bartercard has been a massive help during these quieter months. “

Mr. McElhone has been a Bartercard member for about 6 years and in his experi-ence he has used his Bartercard to offset both business and personal expenses “probably 90% of my spend is on business expenses and 10% on personal.

He boasts having great holidays, and many personal lifestyle improvements thanks to his extra barter business as well as business ex-penses like painting, pest control, upholstery cleaning, graphic design and printing, pho-tography, equipment hire, staff entertainment, framing, he has even been able to buy over $1 million of wine to supply his restaurants.

He believes in his time as a Bartercard Member he has saved approximately $900,000 in cash.

Using Bartercard to his advantage as well as utilizing the internet and social media to promote his businesses has seemingly helped Mr. McElhone cope in this trying time.

The Sage Restaurant has won the 2010 National I Love Food Award for Favourite Family Restaurant while 1two3 Mediterranean has won Australia’s Favourite ‘Flavours of the World’.

Sage and Yellowfin Seafood Restaurants are open at 12pm daily while 1two3 Mediterranean is open daily from 7am. For more information on each restaurant find them on the web or Facebook or download the 1two3 Mediterra-nean iPhone application.

For more information on how Bartercard can benefit your business, please contact Bartercard today on 1300 BARTER (1300 227 837) or visit www.bartercard.com.au.

About BartercardBartercard was founded in 1991 on the Gold

Coast, Queensland, and has grown to become

the world’s largest barter exchange, with over 40 offices around Australia.

Bartercard assists approximately 20,000 businesses in Australia (55,000 around the world) to barter their goods and services – without the challenge of a direct swap.

Although the concept of barter is thousands of years old, bartering through Bartercard is an innovative way of combining modern technology, a network of businesses and direct and indirect marketing channels to increase a business’ customer base, sales and profit, and improve cash flow.

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Transport

72 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

the Citroën Berlingo redefines efficient transport and low running costs

few vehicles have had such a significant impact as the Citroën Berlingo.It has changed the face of

the light commercial vehicle market place everywhere it’s been sold, especially when it comes to carrying capacity and fuel efficiency. With a meagre 5.8 litres per 100km, it’s one of the most cost ef-fective vehicles on the market.

Given that, arguably, Citroën invented the whole idea of the box van, it’s no surprise that the original Berlingo revolu-tionised light commercial van design. Since then it has become one of the most copied vans across the world. Today, there are more than three million Citroën Berlingo vans around the world, working hard and delivering the goods economically and safely, while pre-senting a stylish image for the businesses that it represents.

With a bonnet and conventional driv-ing position that is obviously car derived, it allows the driver to sit high, while the van section blends into the overall shape.This creates a vehicle that is as functional as it is homogeneous. In addition to its revolutionary design, it is also packed with useful features created specifically for the van driver who spends all day on the road. There’s plenty of storage space, the seats are comfortable, and it’s easy to get into and out of frequently.

The Berlingo range consists of two body lengths and two engines … a 1.6-litre 16 valve petrol and a 1.6-litre Turbo Diesel, both providing 66 kW of power. The stan-dard body has a payload of 850kg and a load volume of 3.3 cubic metres, while the long body version has a payload of 750kg and a load volume of 3.7 cubic metres. Two ISO pallets can be carried in either version.

Inside there is a plethora of storage spaces, from a huge locker between the seats to the cunning driver’s side glove box behind the instruments. There’s even a large roof-mounted tray. In all, there’s a remarkable 61 litres of storage space in the cab area alone.

As standard, the Berlingo has glazed twin-hinged rear doors that are an asymmetric de-sign with 60/40 split where both open out to

almost 180 degrees, which makes it perfect for backing up to loading bays.

Considerable effort has been made to provide the driver with a proper office on wheels, with a passenger seat that can be folded down to give a flat writing surface. The Berlingo can also be fitted with the optional Extenso® seat configuration that

provides a third passenger seat and a desk function, as the central seat folds flat.

All controls, including the dashboard mounted gear lever, are within easy reach. It incorporates an airbag as standard, and the steering wheel is adjustable for height and reach.

As one of the most successful light com-mercial vehicles of all time, the Citroën Berlingo is a true professional at your ser-vice, ensuring at all times that the driver is safe and has an efficient work environment, whilst also delivering low running costs and efficient transport solutions, whatever your needs. Visit www.citroen.com.au for further details.

‘The Citroën Berlingo is a true professional at your service’

72 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Page 75: AHD Annual 2012

Pages 72-79

Tran

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Page 76: AHD Annual 2012

Transport

74 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Hyundai’s iload delivers another awardHyundai’s award winning and highly

acclaimed iLoad van range continues to impress having received the 2010

carsales.com.au ‘People’s Choice Award’ in the Light Commercial Van category.

Launched in early 2008, the iLoad range has connected with buyers by offering an outstanding combination of practicality, reliability, and versatility. Coupled with low cost of ownership, a 4-star ANCAP safety rating and a five-year / 130,000 km war-ranty, iLoad is simply hard to beat.

iLoad’s cavernous cargo space can take loads of up to two pallets with ease in the 4.3 cubic metre capacity, while offering seating for either three or six passengers. The pow-erful 2.5-litre CRDi turbo-diesel or 2.4-litre CVVT petrol engines provide excellent fuel economy. Clever design features include standard twin sliding doors to reduce reach for easy load and unload, and a large lift tailgate provides a sheltered workspace. Twin- swing (barn) doors are available as a factory option, while a handy technician step, courier wooden floor insert and a compre-hensive range of roof rack (including a full technician kit) plus lifestyle accessories are available as Genuine Hyundai Accessories to further meet individual needs.

“It’s fantastic that iLoad receives acclaim from the public – including light commercial vehicle operators. Ultimately they are the ones making the hard decisions in a crowded and competitive marketplace,” said Oliver Mann, Marketing Director Hyundai Motor Company Australia.

“The awards were the only popu-lar poll where buyers determined the winners themselves. Hyundai is a brand that’s on the move Down Under and carsales.com.au is pleased to welcome it into the People’s Choice winner’s circle for the first time,” said Carsales.com Ltd Chief Executive Officer Greg Roebuck. “Via its win in the 2010 carsales.com.au Peo-ple’s Choice Awards, it’s clear the iLoad has captured the purchasing power of many trades and small businesses people. In a segment that rewards reliability and value for money, that’s a big vote of confidence from the Australian vehicle buying public.”

The People’s Choice Awards (PCA), based on new car customer enquiries, are an important measure of the strength of auto-motive brands and their individual models in the new car marketplace.

The carsales network operates a national

network of online sites, including carsales.com.au and CarPoint.com.au. Consumers using any of these sites for new car enquiry were able to vote for their favourite vehicles across 15 categories, the cars with the highest number of genuine sales enquiries in each category top the list.

Votes for the People’s Choice Awards were collected from the Carsales Network websites between 1 November, 2009 and 31 October, 2010.

For further information please visit: www.hyundai.com.au

Page 77: AHD Annual 2012

Awards 2010

Page 78: AHD Annual 2012

Transport

76 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

fiat Ducato is vehicle number four million

the Sevel (Società Europea Veicoli Leggeri) factory in Italy, a joint ven-ture between Fiat and PSA-Citroen,

has built its four millionth vehicle, a Fiat Ducato Maxi equipped with a 3.0 Multijet Power engine and MTA Automatic trans-mission.

Fitted out with ESP, Cruise Control, bi-link rear suspension system, rear doors opening 270° and radio with CD player, the vehicle was purchased by a German customer who will take delivery during the upcoming IAA Motor Show in Hannover, Germany, scheduled for 23-30 September.

Sevel is the largest European factory producing medium-large vans, while the Ducato X250 family is the top seller of its segment in Europe with more than 30% of the market. Specifically, Fiat Ducato re-corded 53,500 registrations during the first six months this year, taking its European

share to 19.2%, up from 15.1% in 2006. This sales performance is outstanding, and has been reached by a model able to capital-ise and reinterpret almost three decades

of experience. It is viewed by the market as an innovative, efficient, reliable vehicle that is an ideal work companion. With an

extraordinary load capacity, thanks to a load capacity of up tp 15 cubic metres and up to 2,000kg payload, the Fiat Ducato sits at the top of its category. This is also due to its distinctive look, practicality, comfort and performance at the highest levels, advanced safety and respect for the environment.

The full global Ducato range includes vehicles for transporting goods, vehicles for transporting passengers and conver-sion bases and versions as well as special lowered and lightened chassis designed for camper and motorhome manufacturers.

The Ducato’s eco-friendly engines stand out above all for their brilliant acceleration and pick-up provided by the high torque levels (up to 400 Nm) in addition to out-standing reliability and driving pleasure.

The Ducato is also designed to guarantee the driver the very best in terms of safety, comfort and on-board experience.

‘It is viewed by the market as an innovative, efficient, reliable vehicle that is an ideal work companion’

Page 79: AHD Annual 2012

let us do theheavy lifting for you.

For more information visit www.fi atcv.com.au or your nearest dealer.

* Recommended driveaway price including ALL dealer delivery and statutory charges. Prices exclude optional metallic paint (and optional 3 seats). Whilst stocks last. Prices may vary from dealer to dealer. Contact your local dealer.

DUCATOCab chassis

SCUDO

DUCATO Mediumwheelbase van

Fiat Scudo and Ducato vans all lift heavyweight loads – Ducato an awesome 2 tonnes, Scudo a mighty 1.2 tonnes. They also offer class leading safety, economic effi ciency, ease of loading and car-like drivability. All underpinned by a 3-year/200,000km warranty and industry best roadside assist program. Driveaway the Scudo for just $32,990 or the Ducato for $39,990 and the only thing that you won’t lift is a heavy price.

FIA0390_HL_AHD_297x210.indd 1 13/07/11 10:27 AM

Page 80: AHD Annual 2012

Transport

78 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Volkswagen Commercial Vehicles delivering quality, every time

In an industry where quality is every-thing, you wouldn’t trust your busi-ness with anything less than the best

commercial vehicles around. Unmatched in performance, efficiency and reliability, Volkswagen Commercial Vehicles have all your business needs covered.

Australia’s leading compact van, the Volkswagen Caddy Van has a host of new features, transmissions, and engines. The new Volkswagen TSI160 achieves fuel con-sumption figures from 6.8L to 7.0L/100km and coupled with five speed transmissions, deliver an economical 63kW and 160Nm of torque. The next engine up is the new TDI250 offered with a 5-speed manual or 7-speed DSG transmission and achieves fuel efficiencies of 5.7 to 5.8L/100km.

Brilliant drive characteristics means the Caddy Van handles more like a car than a van, perfect for navigating through busy city traffic or tight laneways and side streets. And for small-businesses you can’t compromise on safety, which is why you’ll be impressed by the array of safety equip-ment, extraordinary cargo space in the rear and versatility! Choosing the Volkswagen

Caddy Van for your business means better performance, more fuel efficiency and a lighter carbon footprint.

And for extra space, the extended wheel-base of the Volkswagen Caddy Maxi Van boasts a significantly boosted payload of up to 850kg for businesses that need that extra space. The Caddy Maxi Van also of-fers new engines with a choice of a TSI175 5-speed manual transmission that delivers an amazing 77kW of power and a healthy 175Nm of torque, and leading turbo diesel variants including the new TDI250 (with 5-speed manual or 7-speed DSG transmis-sion) or the amazing TDI320 engine offered with a 6-speed DSG as standard.

The Volkswagen Transporter, intro-duced over 60 years ago, has won multiple international awards and still rates as one of the most popular commercial vehicles in the world. And just like the businesses that make up the Australian hospital-ity sector, the Transporter comes in all shapes and sizes.

Because your business is unique, the choice of a short or long wheelbase means you have the ability to carry different sizes

and quantities of stock. There are different roof sizes, a choice of exciting engines and transmissions, load areas ranging from 5.8 to 9.3 cubic metres and it’s available as a dual cab chassis. And it’s equally important that customers and potential customers can identify you, so they offer a huge choice of accessories and colour schemes to tailor your Transporter.

A demanding industry requires high quality passenger safety and comfort. With seats that properly support your back, clear and clever instrumentation and an ergonomically shaped steering wheel, you’ll enjoy a responsive, smooth driving experience. As for safety equipment, fea-tures like driver and passenger airbags as standard, ESP, ABS, EBD & Brake Assist come as standard.

With important cargo on board, you can’t afford to slip and slide on uneven or wet roads… enter 4MOTION – Volkswagen’s clever all-wheel drive system that provides your Caddy or Transporter with extra grip and makes Transporter and Caddy vehicles the first choice for hospitality businesses everywhere.

The product name Caddy® is a registered trademark of Caddie S.A. and is used by Volkswagen Commercial Vehicles courtesy of Caddie S.A.

www.volkswagen-commercial.com.au

Volkswagen Transporter and Volkswagen Caddy® Van feature just the right ingredients

to make your mouth water. Brilliant German engineering. Award-winning safety. TDI

efficiency. Amazing versatility. Transporter & Caddy Van deliver new standards in

economy and operating efficiency. If safety, features and value are important for you,

then these two vans should be on top of your shopping list. See your nearest Volkswagen

Commercial Vehicle Dealer or call 1800 VW VANS (1800 898 267).

Catering to all your business needs

Page 81: AHD Annual 2012

The product name Caddy® is a registered trademark of Caddie S.A. and is used by Volkswagen Commercial Vehicles courtesy of Caddie S.A.

www.volkswagen-commercial.com.au

Volkswagen Transporter and Volkswagen Caddy® Van feature just the right ingredients

to make your mouth water. Brilliant German engineering. Award-winning safety. TDI

efficiency. Amazing versatility. Transporter & Caddy Van deliver new standards in

economy and operating efficiency. If safety, features and value are important for you,

then these two vans should be on top of your shopping list. See your nearest Volkswagen

Commercial Vehicle Dealer or call 1800 VW VANS (1800 898 267).

Catering to all your business needs

Page 82: AHD Annual 2012

80 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Products & Services DirectoryEDUCATION & MANAGEMENT

Pages 82 - 84

Apprenticeships

Books

Cash Registers

Computer Hardware & Software

Courses & Training

Docket Books

Hospitality Management Systems

Internet Products & Services

Management Consultants

Management POS

Management Systems & Supplies

Online Training

Point of Sale & Cash Handling

Stationery & Offi ce Supplies

Technology

ENTERTAINMENT

Page 85

Audio/Visual Commercial Systems

Entertainment Systems

Gaming Products & Services

Music Licensing

Music Systems

Television & Pay TV

EQUIPMENT & SUPPLIES

Pages 85 - 94

Aprons

Bakery Equipment

Bar Equipment & Supplies

Bar Fridges

Barware

Blenders

Butchers Equipment

Cake Decorating Equipment

Candles

Catering & Kitchen Equipment

Chemical Supplies

Cleaning & Equipment

Clothing

Commercial Kitchens & Products

Cooking Utensils

Cutlery

Detergents & Detergent Dispensers

Dishwashing Equipment & Supplies

Dispensers

Display Cabinets & Counters

Disposable Products

Electrical Appliances

Event & Marquee Hire

Filter Oil Equipment

Footwear

Freezers

Frying Equipment

Guest Supplies & Services

Hire & Rental Equipment

Housekeeping

Ice Making Equipment

Kitchen Fitout & Supplies

Kitchenware

Knives & Accessories

Laundry Equipment

Mixers

Napkins

Oil & Water Filtration Systems &

Services

Ovens & Cooktops

Packaging

Pancake Makers

Paper Towel Dispensers & Supplies

Pizza Ovens & Equipment

Protective Clothing

Refrigeration / Chillers Equipment

Scales

Service & Repairs

Shoe Shine Machines

Slicing Machines

Tabletop

Toiletries

Towelling

Trolleys

Uniforms

Washing / Drying Machines &

Supplies

Page 83: AHD Annual 2012

www.hospitalitydirectory.com.au

FOOD & BEVERAGE

Pages 94 - 101

Alcohol / liquor

Asian Food

Baked Goods

Baking Ingredients

Beverages & Beverage Systems

Bulk Catering

Cakes & Cake Mixes

Cheese

Coffee & Coffee Machines

Condiments

Dairy Products

Delicatessen Products

Dessert Products

Dressings, Marinades, Sauces &

Stocks

Foodservice

Frozen Foods

Fruit

Gelato / Icecream

Gluten Free

Halal Products

Health Foods

Juices

Kosher Products

Meat

Oils & Fats

Pasta & Pasta Sauces

Pastry Products

Seafood

Snack Foods

Winery

URNITURE, BEDDING

FURNITURE, BEDDING

& LIGHTING

Pages 101 - 103

Bar Furniture

Chairs

Floor Matting

Furniture

Furniture Indoor

Furniture Outdoor

Lighting

Metal Furniture

Offi ce & Reception Furniture

Shade Structures

PROFESSIONAL SERVICES

Pages 103 - 107

Advertising

Bartering

Building & Commercial Interiors

Design & Promotion

Energy

Environmental Management

Finance

Food Safety & Hygiene

Front Offi ce

Heating

Hot Water Systems

Insurance

Interior Design & Fitout

Marketing & Advertising

Media

Menu & Wine List Covers

Payroll

Pest Control

Phone Systems

Poster & Trade Show Display

Printing

Security

Signs & Signage

Superannuation

Surveillance Systems

Taxation Recording

TRANSPORT

Page 107

Australian Hospitality Directory 2012 81

Page 84: AHD Annual 2012

PRODUCTS & SERVICES DIRECTORY

82 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

EDUCATION & MANAGEMENT

Barmetrix (02) 9743 0439Barmetrix is a world leader in stock control and consulting services to the hotel, bar, restaurant and club industry. The Barmetrix liquor management reporting is widely recognised as the most accurate and comprehensive available in the market today - electronically measuring everything down to the mL.www.barmetrix.com

Apprenticeships

Lead the charge

Become a tourism or hospitality trainer and share

in Australia’s ever-expanding $80bn tourist industry.

Trainers enjoy flexible hours, plentiful employment opportunities

and great job satisfaction.

Call Marc Lawson on 0434 167 674

to discuss your training career.

TAFE NSW - Sydney Institute 1300 360 601One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recognised courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au■ See our advert on page 10

Wise Training 1300 771 192Wise Training specialises in training programs that enhance effectiveness & productivity in your workplace, through fl exible customised training tailored to your business needs. We will deliver training solutions that exceed your expectations.www.wisetraining.edu.au■ See our advert on page 6

Books

Books For Cooks (03) 8415 1415Books for Cooks is Australia’s specialist independent culinary & cookbook store with over 30,000 cookbooks and books about wine, food & the culinary arts in stock. Open every day Books for Cooks is your source for professional hospitality reference books.www.booksforcooks.com.au ■ See our advert on page 82

Cash Registers

Diners Club 1300 360 060Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant■ See our advert on page OBC

Ordermate POS 1300 667 067For over 10 years OrderMate Point of Sale has been servicing Restaurants, Cafes, Bars, Pubs and QSR in Melbourne & Regional Victoria. OrderMate have a reputation of providing quality hardware and quality software at an affordable price which allows you to manage your business with confi dence and security.www.ordermate.com.au■ See our advert on page 84

Redcat Pty Ltd 1300 473 3228RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.www.redcat.com.au■ See our advert on page 84

SynergyPOS 1300 137 231Hospitality and retail Point of Sales system provider, focusing on providing quality service and support to customers. Developing and providing POS solutions systems to meet the needs of the cutomers.www.synergypos.com.au■ See our advert on page 84

Vectron Systems Pty Ltd 1300 789 366POS supplier of choice to some of the best known restaurants, clubs, bars and hotels, Vectron is a single source for all your POS and Cash Register needs. With over 1600 installations to our name, we have one of the widest product offering in the industry.www.vectron.com.au■ See our advert on page 84

Computer Hardware & Software

SEO Easy (02) 9615 9617SEO Easy helps businesses by growing their online market. This is done through SEO ( Search Engine Optimisation),and Web Design. Contact us to discuss how we can help your online market grow!www.seoeasy.com.au■ See our advert on page 106

Courses & Training

Accredited Online Training 1300 726 634Certifi cates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certifi cates from $30.www.aot.edu.au■ See our advert on page 11

Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certifi cate III to Diploma level. Aspin’s offers a unique delivery model offering fl exible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment.www.aspintraining.com.au■ See our advert on page 6

Page 85: AHD Annual 2012

PRODUCTS & SERVICES DIRECTORY

Australian Hospitality Directory 2012 83www.hospitalitydirectory.com.au

Brisbane North Institute of TAFE 131 248• Short Bar and Gaming - 2.5 days per week for 6 weeks • Responsible Service of Alcohol - 1 day • Responsible Gambling Services - 1 day • Responsible Management of a Licensed Venue – 2 dayswww.bn.tafe.qld.gov.au ■ See our advert on page 82

Chisholm Institute (03) 9212 5011Chisholm Institute is experienced in the customization & delivery of Hospitality & Tourism programs. It offers creative solutions to its clients by providing responsive training and consultancy services.www.chisholm.edu.au■ See our advert on pages 8-9

Value your biggest asset.

Develop your team and improve staff retention.Wise Training is a nationally recognised Registered Training Organisation offering fully accredited qualifications in the hospitality industry.

Up-skill your staff through one of our customised programs and receive up to $4,000 of government incentives!

To learn how we can help you become a wise business, call us on 1300 771 192 or visit our website at wisetraining.edu.au

Café Bar Restaurant Accommodation Kitchen Gaming

wisetraining.edu.au

RTO Provider Number: 91447

TAFE NSW - Sydney Institute 1300 360 601One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recognised courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au■ See our advert on page 10

Docket Books

Insist on...

...because quality counts

DOCKET BOOKS• Assist in effective record keeping• Create a professional image• Simple & straight forward designs

TAX INVOICE

TABLEPERSONS DATE

TIME

SERVER

TOTAL $Including GST

Thank You

1800 818 118

Restaurant Takeaway

FREECALL

1800 818 118www.impactforms.com.au

Power2Print 1300 522 357Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identifi cation labels which dissolve completely during the washing process.www.power2print.com.au■ See our advert on page 68-69

Hospitality Management Systems

Impact Business Forms 1800 818 118 Impact Business Forms produces a range of restaurant docket books of optimum quality. Impact Forms are simple yet effective in design and include all the necessary information. All products are fully manufactured here in Australia. Our 100% commitment to quality control and customer service helps to maintain long-standing, mutual customer relations, many of which have now lasted for years and even decades.....www.impactforms.com.au■ See our advert on page 83

Ordermate POS 1300 667 067For over 10 years OrderMate Point of Sale has been servicing Restaurants, Cafes, Bars, Pubs and QSR in Melbourne & Regional Victoria. OrderMate have a reputation of providing quality hardware and quality software at an affordable price which allows you to manage your business with confi dence and security.www.ordermate.com.au■ See our advert on page 84

Internet Products & Services

Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certifi cate III to Diploma level. Aspin’s offers a unique delivery model offering fl exible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment.www.aspintraining.com.au■ See our advert on page 6

Books For Cooks (03) 8415 1415Books for Cooks is Australia’s specialist independent culinary & cookbook store with over 30,000 cookbooks and books about wine, food & the culinary arts in stock. Open every day Books for Cooks is your source for professional hospitality reference books.www.booksforcooks.com.au ■ See our advert on page 82

Ytelco Pty Ltd 1300 853 472Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include fi xed wire/mobile telephony, business Internet, VOIP and inbound call services..www.ytel.com.au■ See our advert on page 65

Management Consultants

Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certifi cate III to Diploma level. Aspin’s offers a unique delivery model offering fl exible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment.www.aspintraining.com.au■ See our advert on page 6

Subscribe and receive free regular

email broadcastswww.hospitalitydirectory.com.au

Page 86: AHD Annual 2012

PRODUCTS & SERVICES DIRECTORY

84 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Management POS

Redcat Pty Ltd 1300 473 3228RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.www.redcat.com.au■ See our advert on page 84

Management Systems & Supplies

Aspin Group 1300 374 771 Aspin Training is a innovative national training organization offering a variety of accredited programs from certifi cate III to Diploma level. Aspin’s offers a unique delivery model offering fl exible cutting edge eLearning with face to face and web based virtual mentoring, coaching and workshops. Programs cover Leadership, Management, Customer Contact, Business Administration and training and assessment.www.aspintraining.com.au■ See our advert on page 6

Redcat Pty Ltd 1300 473 3228RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users total control of their business.www.redcat.com.au■ See our advert on page 84

SynergyPOS 1300 137 231Hospitality and retail Point of Sales system provider, focusing on providing quality service and support to customers. Developing and providing POS solutions systems to meet the needs of the cutomers.www.synergypos.com.au■ See our advert on page 84

Online Training

Accredited Online Training 1300 726 634Certifi cates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certifi cates from $30.www.aot.edu.au■ See our advert on page 11

Chisholm Institute (03) 9212 5011Chisholm Institute is experienced in the customization & delivery of Hospitality & Tourism programs. It offers creative solutions to its clients by providing responsive training and consultancy services.www.chisholm.edu.au■ See our advert on pages 8-9

TAFE NSW - Sydney Institute 1300 360 601One of the largest and most innovative education and training providers in Australia. We help more than 70,000 students achieve their education, learning and work skills goals through 800 rewarding and exciting nationally recognised courses and training programs offered across seven Sydney Institute TAFE colleges, in the workplace, online and via distance learning. www.sit.nsw.edu.au■ See our advert on page 10

Wise Training 1300 771 192Wise Training specialises in training programs that enhance effectiveness & productivity in your workplace, through fl exible customised training tailored to your business needs. We will deliver training solutions that exceed your expectations.www.wisetraining.edu.au■ See our advert on page 6

Point of Sale & Cash Handling

Barmetrix (02) 9743 0439Stock control solutions for the hospitality industry.www.barmetrix.com■ See our advert on page 82

Complete Kitchenware. (02) 9569 7790The Hospitality Storewww.completekitchenware.com.au■ See our advert on page 88

Diners Club 1300 360 060Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant■ See our advert on page OBC

RedCat Point of Sale Solutions 1300 4 REDCAT

www.redcat.com.au [email protected]

RedCat provides integrated, end-to-end, Point of Sale, Accounting and Business Management solutions that give users

total control of their business.

T 1300 789 366E [email protected] www.vectron.com.au

POS Systems | Paging | Beverage Monitoring

CCTV | Time & Attendance | Digital Signage

Better control, higher profits.

Stationery & Offi ce Supplies

Menu Company 1800 22 33 12Need a Menu Cover? Restaurant Menu Covers, Wine List Covers, Cafe Menu Covers, Cocktail lists, Menu Boards, Bar Stands and Restaurant & Cafe Products , Floor stands and Lobby accessories. We have offi ces in Sydney and Gold Coast – servicing all Australia and Asia Pacifi c.www.menucompany.com.au■ See our advert on page 106

Technology

SynergyPOS 1300 137 231Hospitality and retail Point of Sales system provider, focusing on providing quality service and support to customers. Developing and providing POS solutions systems to meet the needs of the cutomers.www.synergypos.com.au■ See our advert on page 84

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PRODUCTS & SERVICES DIRECTORY

Australian Hospitality Directory 2012 85www.hospitalitydirectory.com.au

Ytelco Pty Ltd 1300 853 472Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include fi xed wire/mobile telephony, business Internet, VOIP and inbound call services..www.ytel.com.au■ See our advert on page 65

ENTERTAINMENT

Audio/Visual Commercial Systems

Iceberg Enterprises (02) 9146 4672Our desire is not only take the stress away from our customers during a project but also to deliver beyond their expectations. The building industry can be extremely challenging sometimes and on top of the stress of budgets and timelines, you the customer need to focus on the establishment of your business and should not have to deal with the pressure of the building process on top. www.icebergenterprises.com.au■ See our advert on page 37

Background Music

APRA / AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world. We license the use of their music, and distribute royalty payments to the owners of the works that were performed or broadcasted.www.apra-amcos.com.au■ See our advert on page 14

PPCA is the leading provider of copyright licences which

enable you to play almost all recordings commercially

released in Australia, leaving you to freely and

legally use recorded music to drive your business.

www.ppca.com.au

DO YOU PLAY RECORDED MUSIC

IN YOUR BUSINESS?

Real Music • Real Artists • Real Impact

Entertainment Systems

APRA / AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world. We license the use of their music, and distribute royalty payments to the owners of the works that were performed or broadcasted.www.apra-amcos.com.au■ See our advert on page 14

Gaming Products & Services

Gaming Technology Association 1300 724 030 (GTA) - Australasian Gaming Expo We The Australasian Gaming Expo includes the region’s largest gaming equipment Trade Exhibition.www.austgamingexpo.com■ See our advert on page 15, 66

Music Licensing

PPCA - Phonographic (02) 8569 1100Performance Company of AustraliaWe work together with our licensors, being thousands of Australian recording artists and hundreds of labels both major and independent. While enabling businesses to thrive by playing a repertoire of quality music, we also safeguard the rights of thousands of Australian recording artists and labels, ensuring that they receive a fair return for their music.www.ppca.com.au■ See our advert on page 12

Music Systems

APRA / AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world. We license the use of their music, and distribute royalty payments to the owners of the works that were performed or broadcasted.www.apra-amcos.com.au■ See our advert on page 14

Television & Pay TV

APRA / AMCOS 1300 852 388 APRA|AMCOS administers the public performance, broadcast and communication rights of songwriters, composers and music publishers across Australia, and by agreement, most music creators around the world. We license the use of their music, and distribute royalty payments to the owners of the works that were performed or broadcasted.www.apra-amcos.com.au■ See our advert on page 14

EQUIPMENT & SUPPLIES

Aprons

Fraser & Hughes Pty Ltd (02) 9360 4760 Since 1927, Fraser and Hughes has been providing a wide range of hospitality uniforms, professional knives and aprons with utmost professional service. Chefs, cooks and apprentices have chosen to wear Fraser and Hughes Australian Made uniforms for decades for their durability and comfort. Australian Made for Australian Conditions.www.cooksshop.com.au■ See our advert on pages 18-19

Bakery Equipment

Brita Water Filter Systems 1300 557 762BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water fi ltration specialists for the foodservice industry.www.brita.com.au■ See our advert on pages 31, 50

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Future Products Group (FPG) 1800 041 649FPG is the internationally recognised leader in providing food display solutions across 25 countries. We have the in-house capability to provide everything from a single food display cabinet to a complete store development package. www.fpgworld.com■ See our advert on page 34

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne.www.goldenjoyvic.com■ See our advert on page 28

Mitcham Trading 1800 000 996Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to fi t your existing trolleys or equipment.www.mitchamtrading.com.au■ See our advert on page 34

Moffat Pty Limited 1800 023 953Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product – Caterent - “It’s smarter business”. www.moffat.com.au■ See our advert on page 16

POPCAKE (02) 9838 7099“The Pancake Company”The Popcake Pancake Making Machine invented right here in Australia is the world’s fi rst fully automatic Pancake Making Machine that will produce Piping Hot 97% Fat Fee Pancakes at the single push of a button.www.popcake.com ■ See our advert on page 93

Robot Coupe Australia Pty Ltd (02) 9478 0300Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit.www.robotcoupe.com.au ■ See our advert on pages 22-23

The General Mat Company 1800 625 388For all your matting needs.www.matting.com.au■ See our advert on page 102

A true Ally on your side!

Professional Combi ovens and cooking systems

UNOX Australia Pty Ltd5B 100 New St, Ringwood 3134, VictoriaPH: 03 9876 0803 - FAX: 03 9876 [email protected]

Bar Equipment & Supplies

Allplastics Engineering P/L (02) 9417 6111Australia’s widest range of Architectural plastic materials and associated services.www.allplastics.com.au■ See our advert on page 94

Quirks Australia 1800 804 627Quirks Australia has been providing Commercial Refrigeration Solutions to the Australian Market for over 80 years. Our core business areas include Sales of New and Used Refrigeration and Catering Equipment, Rentals, Service and Design & Installation.www.quirksaustralia.com.au■ See our advert on page 20

The General Mat Company 1800 625 388For all your matting needs.www.matting.com.au■ See our advert on page 102

UNOX AUSTRALIA Pty Ltd (03) 9876 0803Unox is a leading manufacturer of professional ovens, a dynamic and growing company since its foundation in 1990. Choose from the Unox range of Combination Steam Gastronome Ovens, Combination Steam Bakery Ovens, Convection Ovens, Contact grills, fry tops and Accessories. Unox Australia has a locally based Distribution and Service Centre in Melbourne Australia.www.unoxaustralia.com.au■ See our advert on page 21

Viva Glassware (02) 8594 1944Unbreakable Polycarbonate Glassware.www.viva-glassware.com.au■ See our advert on page 86

Bar Fridges

Baker Refrigeration 1800 424 626Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc,, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs.www.ajbaker.com.au■ See our advert on page 42

SKOPE Refrigeration 1800 121 535SKOPE designs & manufactures commercial refrigeration for the hospitality & retail sectors, from restaurants, bars and cafes to commercial kitchens, supermarkets and convenience stores, and everything in between. www.skope.com.au■ See our advert on page 35

Barware

Viva Glassware (02) 8594 1944VIVA Unbreakable Glassware offers a comprehensive range of new polycarbonate drinkware specifi cally for the high-end hospitality market. All VIVA Polycarbonate glasses are of superior construction to ensure the retention of clarity and to minimise or even eliminate scratching thereby maintaining its superior appearance and feel. We offer sample kits and next day dispatch. www.viva-glassware.com.au

Blenders

Robot Coupe Australia Pty Ltd (02) 9478 0300Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit.www.robotcoupe.com.au ■ See our advert on pages 22-23

Sammic Australia (03) 9584 0933Quality Commercial Catering Equipment. www.sammic com.au■ See our advert on page 88

Butchers Equipment

Brice Australia (03) 9888 7124Brice Australia has been suppplying and servicing quality food preparation equipment since 1939. From the smallest delicatessen to the largest commercial kitchen or supermarket, Brice has equipment to suit every application. With offi ces in every state, Brice can supply, install and service equipment almost anywhere in the country. www.briceaust.com.au■ See our advert on page 35

UNOX AUSTRALIA Pty Ltd (03) 9876 0803Unox is a leading manufacturer of professional ovens, a dynamic and growing company since its foundation in 1990. Choose from the Unox range of Combination Steam Gastronome Ovens, Combination Steam Bakery Ovens, Convection Ovens, Contact grills, fry tops and Accessories. Unox Australia has a locally based Distribution and Service Centre in Melbourne Australia.www.unoxaustralia.com.au■ See our advert on page 21

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VGM International 1800 650 601Suppliers of professional quality knives and kitchenware.www.vgmimports.com.au■ See our advert on page 91

Cake Decorating Equipment

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne.www.goldenjoyvic.com■ See our advert on page 28

Candles

Candles Recharge 1800 052 948Candles Recharge provides the most affordable, reliable, elegant & professional, fl ickering LED rechargeable tea light candles solution to having costly, messy candles and paraffi n oil candles in your business. We have specialised in candles for over 3 years and are happy to give you help on our products.www.candlesrecharge.com.au

Catering & Kitchen Equipment

Ace Filters Australasia 1300 555 204ACE Filters offers food-grade frying oil fi lter products. Every aspect of our company will perform for you. Since 1988, we have grown to become a recognized force in fi ne fi ltration because we don’t merely talk about quality, we deliver it every time!www.acefi lters.com.au■ See our advert on page 29

Baker Refrigeration 1800 424 626Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs.www.ajbaker.com.au■ See our advert on page 42

Belair 1300 108 600Belair is an Australian owned appliance wholesaler based in Eagle Farm QLD. We supply ovens, cooktops, rangehoods and water fi lters for your accomodation business to make sure your guests feel like they are at home. Sourcing niche products is our speciality. Contact us to fi nd what you are looking for.www.belairliving.com.au■ See our advert on page 92

Bezzera Australia 1300 550 927Coffee MachinesBuilt on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of quality espresso machines.www.bezzeracoffeemachines.com.au■ See our advert on page 36

Birko Heaters Australia Pty Ltd 1300 724 955Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances and equipment for domestic, commercial and industrial markets.www.birko.com.au ■ See our advert on pages 40-41

A W

orld

of E

quipment Solutions

Service / Repairs Installations / Sales

Emergency Service Available

Contract licence number 210066C

90mm

PH 1300 25 24 22www.cater-fix.com.au

Future Products Group (FPG) 1800 041 649FPG is the internationally recognised leader in providing food display solutions across 25 countries. We have the in-house capability to provide everything from a single food display cabinet to a complete store development package. www.fpgworld.com■ See our advert on page 34

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne.www.goldenjoyvic.com■ See our advert on page 28

Mitcham Trading 1800 000 996Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to fi t your existing trolleys or equipment.www.mitchamtrading.com.au■ See our advert on page 34

Moffat Pty Limited 1800 023 953Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product – Caterent - “It’s smarter business”. www.moffat.com.au■ See our advert on page 16

Oilstream 13 27 02Oilstream is the latest solution in cooking oil management, designed specifi cally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils.www.oilstream.com.au■ See our advert on page 30

Perfect Fry Company 1800 265 771Food Equipment Solutions: are providers of both cooking and food display equipment. Specialising in self contained equipment for cooking that is automated, easy, profi table and doesn’t require surrounding infrastructure – equipment that can be placed anywhere, used by any staff member anytime of day. We also have a range of food display equipment solutions that can be tailored to suit customer requirements with varying budgets.www.perfectfry.com.au

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POPCAKE (02) 9838 7099“The Pancake Company”The Popcake Pancake Making Machine invented right here in Australia is the world’s fi rst fully automatic Pancake Making Machine that will produce Piping Hot 97% Fat Fee Pancakes at the single push of a button.www.popcake.com ■ See our advert on page 93

Quirks Australia 1800 804 627Quirks Australia has been providing Commercial Refrigeration Solutions to the Australian Market for over 80 years. Our core business areas include Sales of New and Used Refrigeration and Catering Equipment, Rentals, Service and Design & Installation.www.quirksaustralia.com.au■ See our advert on page 20

Robot Coupe Australia Pty Ltd (02) 9478 0300Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and effi cient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profi t.www.robotcoupe.com.au ■ See our advert on pages 22-23

®SAMMIC AUSTRALIA PTY LTDQuality Catering Equipment

Sammic Australia (03) 9584 0933Sammic Australia supply a range of European commercial catering equipment including Cutlery & Glass Polishers, Potato Peelers, Vegetable Processors, Hand Held Blenders, Cutter Mixers, Vacuum Packing machines, Citrus & Centrifugal juicers, High Speed Bench Top / In-counter Blenders, Ice Crushers, Crepe Plates, Toasters, Contact Grills, Grill / Convection Microwave Ovens and Knife Sterilizers.www.sammic com.au

The General Mat Company 1800 625 388For all your matting needs.www.matting.com.au■ See our advert on page 102

UNOX AUSTRALIA Pty Ltd (03) 9876 0803Unox is a leading manufacturer of professional ovens, a dynamic and growing company since its foundation in 1990. Choose from the Unox range of Combination Steam Gastronome Ovens, Combination Steam Bakery Ovens, Convection Ovens, Contact grills, fry tops and Accessories. Unox Australia has a locally based Distribution and Service Centre in Melbourne Australia.www.unoxaustralia.com.au■ See our advert on page 21

Chemical Supplies

Underneath it all — clean.When it comes to food service, no detail is too small—and every surface matters.

That’s why for over a century, dining establishments around the world have trusted

Diversey to deliver the cleaning, sanitation, and hygiene solutions they need.

We’re creating spotless interiors and making food handling smarter—helping

our customers offer great dining experiences.

We’re Diversey, and we’re leading the world toward a cleaner, healthier future.

Learn more at www.diversey.com

True Blue Chemicals 1800 635 746At True Blue Chemicals we provide our customers with a full service offering of cleaning and hygiene product solutions, dispensing, site audits, safety compliance and training programs. We have qualifi ed chemists developing formulations that are effective, innovative and environmentally responsible. our products are of the highest quality and concentration, providing greater value and reduced cost-in-use.www.truebluechemicals.com.au

Cleaning & Equipment

CFM Australia Pty Ltd 1300 236 236(AIV Food)The CFM is a machine that fi lters oil safely, quickly and cheaply.www.cfmaustralia.com.au■ See our advert on page 90

True Blue Chemicals 1800 635 746We provide our customers with a full service offering of cleaning and hygiene product solutions, dispensing, site audits, safety compliance and training programs. www.truebluechemicals.com.au■ See our advert on page 88

Clothing

Fraser & Hughes Pty Ltd (02) 9360 4760 Since 1927, Fraser and Hughes has been providing a wide range of hospitality uniforms, professional knives and aprons with utmost professional service. Chefs, cooks and apprentices have chosen to wear Fraser and Hughes Australian Made uniforms for decades for their durability and comfort. Australian Made for Australian Conditions.www.cooksshop.com.au■ See our advert on pages 18-19

Commercial Kitchens & Products

Birko Heaters Australia Pty Ltd 1300 724 955Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances and equipment for domestic, commercial and industrial markets.www.birko.com.au ■ See our advert on pages 40-41

BOC Limited 131 262At BOC, we understand the knowledge, expertise and process needed to succeed in the hospitality industry. Whether you’re talking about food grade Carbon Dioxide (CO2) and Argon, CELLAMIX® (CO2 and Nitrogen mixture), Balloon Gas, LPG, CELLAGUARD® CO2 monitors, regulators or AS5034 compliance reviews — we’re there.www.boc.com.au■ See our advert on page 4

Complete Kitchenware. (02) 9569 7790The Hospitality StoreComplete Kitchenware have been offering fl exible and cost effective choices to the restaurant & the catering industry for over 10 years with Commercial Kitchen Equipment, Catering & Restaurant Equipment, and table top solutions suitable for everyone.www.completekitchenware.com.au

Food Equipment Distributors (02) 9772 9999 FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price.www.foodequipment.com.au■ See our advert on pages 24-25

Still can’t fi nd what you’re looking for? Looking for hundreds of suppliers online? Want the latest industry news?www.hospitalitydirectory.com.au

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Dispensers

Amenities Australia (02) 9620 9888Amenities Australia proudly offers luxurious collection of guest amenities from our partners Gilchrist & Soames, who are a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spas, inns and bed & breakfasts. www.amenitiesaustralia.com■ See our advert on page 36

Kingfrog NSW 0418 477 842Kingfrog has sought to market a wide range of specialised products and hygiene services, including Pest Management Systems, Food Hygiene and the provision of total environmental solutions.www.kingfrog.com.au■ See our advert on page 105

Display Cabinets & Counters

Future Products Group (FPG) 1800 041 649FPG is the internationally recognised leader in providing food display solutions across 25 countries. We have the in-house capability to provide everything from a single food display cabinet to a complete store development package. www.fpgworld.com■ See our advert on page 34

Food Equipment Distributors (02) 9772 9999 FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price.www.foodequipment.com.au■ See our advert on pages 24-25

SKOPE Refrigeration 1800 121 535SKOPE designs & manufactures commercial refrigeration for the hospitality & retail sectors, from restaurants, bars and cafes to commercial kitchens, supermarkets and convenience stores, and everything in between. www.skope.com.au■ See our advert on page 35

Disposable Products

AAA Pak (02) 8999 8781AAA Pak is the wholesalers in packaging for Retail and Food industries. AAA Pak specialise in custom printed packaging for Retail and Food industries. The products included Paper bags, Gift bags, Coloured bags, Shopping bags, Custom print bags, Non Woven Bags, Personalised bags, Tissue paper, Winery packaging, Noodle box, Food tray, Chips box & Sandwich box.www.aaapak.com.au■ See our advert on page 92

BioPak 1300 246 725Carbon neutral, sustainable, plant based food packaging solutions and take away single use food service disposables.www.biopak.com.au■ See our advert on page 92

Detpak 1300 363 380Detpak, Australia’s leading supplier of specialty packaging solutions offers a range of paper and board products for all your packaging needs. An Australian owned company with a national distribution network means wherever you are, Detpak has you covered. Product Categories include Hot Cups, Cold Cups, Wraps, Bags, Fast Food, Window Patisserie and Cupcake Ranges, as well as environmentally friendly ranges Rebbit™ and Endura. As well as offering a stock range, Detpak can custom print your products to an extremely high standard to help your brand stand out from the crowdwww.detpak.com

SCA Hygiene Australasia - Tork 1800 234 613Leading SCA brand Tork offers a complete range of professional hygiene products and services for the food service industry. Through customer understanding and particular expertise in hygiene and sustainability, Tork is a market leader in many segments and a committed partner to businesses in over 80 countries.www.tork.com.au■ See our advert on page 26-27

Electrical Appliances

Bezzera Australia 1300 550 927Coffee MachinesBuilt on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of quality espresso machines.www.bezzeracoffeemachines.com.au■ See our advert on page 36

Birko Heaters Australia Pty Ltd 1300 724 955Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances and equipment for domestic, commercial and industrial markets.www.birko.com.au ■ See our advert on pages 40-41

Event & Marquee Hire

Accredited Online Training 1300 726 634Certifi cates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certifi cates from $30.www.aot.edu.au■ See our advert on page 11

SKOPE Refrigeration 1800 121 535SKOPE designs & manufactures commercial refrigeration for the hospitality & retail sectors, from restaurants, bars and cafes to commercial kitchens, supermarkets and convenience stores, and everything in between. www.skope.com.au■ See our advert on page 35

Cooking Utensils

VGM International 1800 650 601Suppliers of professional quality knives and kitchenware.www.vgmimports.com.au■ See our advert on page 91

Cutlery

BioPak 1300 246 725Carbon neutral, sustainable, plant based food packaging solutions and take away single use food service disposables.www.biopak.com.au■ See our advert on page 92

VGM International 1800 650 601Suppliers of professional quality knives and kitchenware.www.vgmimports.com.au■ See our advert on page 91

Detergents & Detergent Dispensers

Diversey Australia Pty Limited 1800 647 779Diversey, now a part of Sealed Air, is a leading global provider of ommercial cleaning, sanitation and hygiene solutions.www.diversey.com■ See our advert on page 88

Guest Pak Amenities (02) 9748 3460One of the leading suppliers of bathroom amenities and cleaning products in Australia.www.guestpak.com.au■ See our advert on page 90

Dishwashing Equipment & Supplies

Guest Pak Amenities (02) 9748 3460One of the leading suppliers of bathroom amenities and cleaning products in Australia. www.guestpak.com.au■ See our advert on page 90

Moffat Pty Limited 1800 023 953Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product – Caterent - “It’s smarter business”. www.moffat.com.au■ See our advert on page 16

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Filter Oil Equipment

Ace Filters Australasia 1300 555 204ACE Filters offers food-grade frying oil fi lter products. Every aspect of our company will perform for you. Since 1988, we have grown to become a recognized force in fi ne fi ltration because we don’t merely talk about quality, we deliver it every time!www.acefi lters.com.au■ See our advert on page 29

CFM Australia Pty Ltdwww.cfmaustralia.com.au

Peter Bell1300 236 [email protected]

RENT NOW

The Cordless Filter Machine (CFM) filters cooking oil, cleans deep fryers and ensures safe handling of hot oil. The speed of cleaning, improvement in oil & food quality and safe handling of hot oil makes it vastly superior to any competitors.

Interested in becoming a distributor? Franchises available Australia-wide.

Contact us on the details below for information about a free machine trial.

CCordless Oil Filtration

Cleans Fryers in 5 Minutes

Handle Hot Oil Without Spillages

Oilstream 13 27 02Oilstream is the latest solution in cooking oil management, designed specifi cally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils.www.oilstream.com.au■ See our advert on page 30

Footwear

Fraser & Hughes Pty Ltd (02) 9360 4760 Since 1927, Fraser and Hughes has been providing a wide range of hospitality uniforms, professional knives and aprons with utmost professional service. Chefs, cooks and apprentices have chosen to wear Fraser and Hughes Australian Made uniforms for decades for their durability and comfort. Australian Made for Australian Conditions.www.cooksshop.com.au■ See our advert on pages 18-19

Freezers

Baker Refrigeration 1800 424 626Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs.www.ajbaker.com.au■ See our advert on page 42

SKOPE Refrigeration 1800 121 535SKOPE designs & manufactures commercial refrigeration for the hospitality & retail sectors, from restaurants, bars and cafes to commercial kitchens, supermarkets and convenience stores, and everything in between. www.skope.com.au■ See our advert on page 35

Frying Equipment

Ace Filters Australasia 1300 555 204ACE Filters offers food-grade frying oil fi lter products. Every aspect of our company will perform for you. Since 1988, we have grown to become a recognized force in fi ne fi ltration because we don’t merely talk about quality, we deliver it every time!www.acefi lters.com.au■ See our advert on page 29

CFM Australia Pty Ltd 1300 236 236(AIV Food)The CFM is a machine that fi lters oil safely, quickly and cheaply.www.cfmaustralia.com.au■ See our advert on page 90

Oilstream 13 27 02Oilstream is the latest solution in cooking oil management, designed specifi cally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils.www.oilstream.com.au■ See our advert on page 30

Perfect Fry Company 1800 265 771Self contained cooking equipment and display cabinet solutions.www.perfectfry.com.au■ See our advert on page 87

Guest Supplies & Services

You can also contact Amenities Australia for: * Hotel Pens * Hotel Room Keycards * Hotel Stationery * In Room Confectionery * Any Other Hotel Items

Tel +61 2 9620 [email protected]

Hire & Rental Equipment

Ace Filters Australasia 1300 555 204ACE Filters offers food-grade frying oil fi lter products. Every aspect of our company will perform for you. Since 1988, we have grown to become a recognized force in fi ne fi ltration because we don’t merely talk about quality, we deliver it every time!www.acefi lters.com.au■ See our advert on page 29

Housekeeping

Amenities Australia (02) 9620 9888Amenities Australia proudly offers luxurious collection of guest amenities from our partners Gilchrist & Soames, who are a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spas, inns and bed & breakfasts. www.amenitiesaustralia.com■ See our advert on page 36

Diversey Australia Pty Limited 1800 647 779Diversey, now a part of Sealed Air, is a leading global provider of ommercial cleaning, sanitation and hygiene solutions.www.diversey.com■ See our advert on page 88

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Wanzl (03) 9808 2299House Keeping, Front Offi ce, Food & Beverage, Storage, Shelving & Transport – Wanzl manufactures a fi rst-class range of specialist trolley equipment to suit every facet of your hospitality needs.www.wanzl.com.au■ See our advert on page 94

Ice Making Equipment

Baker Refrigeration 1800 424 626Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs.www.ajbaker.com.au■ See our advert on page 42

Ice Master Pty Ltd 1800 022 023 Ice Master Pty Ltd distributes high quality European commercial ice machines and are able to provide a fast, effi cient delivery service to commercial, hospitality/catering and industrial users of ice machines nationally. The range includes ice cube fl ake ice makers from 18kg/day to 5 tonnes/day, and ice storage bins of all sizes.www.icemaster.com.au

Kitchen Fitout & Supplies

Complete Kitchenware. (02) 9569 7790The Hospitality Storewww.completekitchenware.com.au■ See our advert on page 88

Iceberg Enterprises (02) 9146 4672Our desire is not only take the stress away from our customers during a project but also to deliver beyond their expectations. The building industry can be extremely challenging sometimes and on top of the stress of budgets and timelines, you the customer need to focus on the establishment of your business and should not have to deal with the pressure of the building process on top. www.icebergenterprises.com.au■ See our advert on page 37

Kitchenware

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne.www.goldenjoyvic.com■ See our advert on page 28

VGM International 1800 650 601Suppliers of professional quality knives and kitchenware.www.vgmimports.com.au■ See our advert on page 91

Laundry Equipment

Mitcham Trading 1800 000 996Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to fi t your existing trolleys or equipment.www.mitchamtrading.com.au■ See our advert on page 34

Mixers

Robot Coupe Australia Pty Ltd (02) 9478 0300Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit.www.robotcoupe.com.au ■ See our advert on pages 22-23

Napkins

Elag Pochetta 02 9894 9511An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. This represents the new wave in front of house service saving you time, money and hygienic presentation.www.elagaustralia.com■ See our advert on page 94

SCA Hygiene Australasia - Tork 1800 234 613Leading SCA brand Tork offers a complete range of professional hygiene products and services for the food service industry. Through customer understanding and particular expertise in hygiene and sustainability, Tork is a market leader in many segments and a committed partner to businesses in over 80 countries.www.tork.com.au■ See our advert on page 26-27

Oil & Water Filtration Systems & Services

Ace Filters Australasia 1300 555 204ACE Filters offers food-grade frying oil fi lter products. Every aspect of our company will perform for you. Since 1988, we have grown to become a recognized force in fi ne fi ltration because we don’t merely talk about quality, we deliver it every time!www.acefi lters.com.au■ See our advert on page 29sofgrip tm

The ultimate edge for

professional chefs

V G M I N T E R N A T I O N A L

INTERNATIONAL

A U S T R A L I A N I M P O R T A G E N T S:

PHONE: 02 9997 3420FAX: 02 9997 1795

[email protected]

MMAADDEE INN TTHEE USUSSSAAAAA

Knives & Accessories

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Ovens & Cooktops

Birko Heaters Australia Pty Ltd 1300 724 955Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances and equipment for domestic, commercial and industrial markets.www.birko.com.au ■ See our advert on pages 40-41

Brita Water Filter Systems 1300 557 762BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water fi ltration specialists for the foodservice industry.www.brita.com.au■ See our advert on pages 31, 50

Moffat Pty Limited 1800 023 953Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product – Caterent - “It’s smarter business”. www.moffat.com.au■ See our advert on page 16

UNOX AUSTRALIA Pty Ltd (03) 9876 0803Unox is a leading manufacturer of professional ovens, a dynamic and growing company since its foundation in 1990. Choose from the Unox range of Combination Steam Gastronome Ovens, Combination Steam Bakery Ovens, Convection Ovens, Contact grills, fry tops and Accessories. Unox Australia has a locally based Distribution and Service Centre in Melbourne Australia.www.unoxaustralia.com.au■ See our advert on page 21

Packaging

Mob:

Ph: Fax:

Email:

PACKAGING SPECIALISTS

Online order now 24/7 www.aaapak.com.au

Foodservice Packaging made from plants

Call 1300 - 246 725 or visit www.BioPak.com.au

Detpak 1300 363 380Food and beverage packaging.www.detpak.com■ See our advert on page 89

Marinucci Packaging 1300 737 710Marinucci Packaging is your Complete Packaging Solutions Company in both the foodservice and produce packaging market segments. Supplying and distributing over 2,000 innovative foodservice lines to a network of customers throughout Australia and internationally. With our forward thinking direction on environmentally sustainable packaging, we are committed to our strong customer service values, and building strong working relationships with our business partners.www.marinuccipackaging.com.au

Menu Stylist 1300 660 309Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. www.menustylist.com.au■ See our advert on page 106

Brita Water Filter Systems 1300 557 762BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water fi ltration specialists for the foodservice industry.www.brita.com.au■ See our advert on pages 31, 50

CFM Australia Pty Ltd 1300 236 236(AIV Food)The CFM is a machine that fi lters oil safely, quickly and cheaply.www.cfmaustralia.com.au■ See our advert on page 90

Culligan Water 1300 655 295Culligan Water specialises in providing water treatment solutions for coffee, ice, steam, warewashing, post-mix and whole restaurant applications. We also tailor solutions for specialty applications including reverse osmosis and water softening. As the market leader in Foodservice water treatment, many of Australia’s leading Foodservice businesses rely on Culligan / Everpure to deliver premium quality water for their operations.www.culliganwater.com.au■ See our advert on page 32-33

Oilstream 13 27 02Oilstream is the latest solution in cooking oil management, designed specifi cally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils.www.oilstream.com.au■ See our advert on page 30

Vatman 1300 VATMAN (1300 828 626)Vatman is an Australian owner-operated fryer management network that started in 1983. The business grew rapidly because food outlets needed the benefi ts of the Vatman service: improvement in food quality, decrease in OH & S liability and lower frying costs.www.vatman.com.au■ See our advert on pages 38-39

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Australian Hospitality Directory 2012 93www.hospitalitydirectory.com.au

Pancake Makers

The world’s first automatic pancake machine. Smaller than most… microwave ovens

Machine Specs

Ph: (02) 9838 7099 www.popcake.com

Paper Towel Dispensers & Supplies

Ecomist Australia 1800 243 500Automatic Insect Control, Odour Control, Fragrancing & Hygiene products.www.eocmist.com.au■ See our advert on page 106

SCA Hygiene Australasia - Tork 1800 234 613Leading SCA brand Tork offers a complete range of professional hygiene products and services for the food service industry. Through customer understanding and particular expertise in hygiene and sustainability, Tork is a market leader in many segments and a committed partner to businesses in over 80 countries.www.tork.com.au■ See our advert on page 26-27

Pizza Ovens & Equipment

Food Equipment Distributors (02) 9772 9999 FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price.www.foodequipment.com.au■ See our advert on pages 24-25

Protective Clothing

Fraser & Hughes Pty Ltd (02) 9360 4760 Since 1927, Fraser and Hughes has been providing a wide range of hospitality uniforms, professional knives and aprons with utmost professional service. Chefs, cooks and apprentices have chosen to wear Fraser and Hughes Australian Made uniforms for decades for their durability and comfort. Australian Made for Australian Conditions.www.cooksshop.com.au■ See our advert on pages 18-19

Refrigeration / Chillers Equipment

Baker Refrigeration 1800 424 626Baker Refrigeration has been providing innovative refrigeration solutions to the Australian market for 80 years. With world leading brands such as Bonnet Neve, Euro’cryor, Criocabin, Manitowoc, Iarp, Tecfrigo & Ubert we can provide the right solution for your refrigeration and ice machine needs.www.ajbaker.com.au■ See our advert on page 42

Food Equipment Distributors (02) 9772 9999 FED has been serving the hospitality Industry for more than 45 years and is one of the Biggest Distributors of Hospitality equipment Australia Wide. With a large exclusive selection of commercial catering equipment and refrigeration at competitive prices, FED is proud to say we won’t be beaten on price.www.foodequipment.com.au■ See our advert on pages 24-25

Future Products Group (FPG) 1800 041 649FPG is the internationally recognised leader in providing food display solutions across 25 countries. We have the in-house capability to provide everything from a single food display cabinet to a complete store development package. www.fpgworld.com■ See our advert on page 34

Moffat Pty Limited 1800 023 953Moffat specialises in the design, manufacture and marketing of a comprehensive range of equipment for food preparation, cooking, chilling, handling and serving for the hospitality, food service, bakery, healthcare and ice cream industries. Also available is Moffat’s dedicated rental product – Caterent - “It’s smarter business”. www.moffat.com.au■ See our advert on page 16

Quirks Australia 1800 804 627Quirks Australia has been providing Commercial Refrigeration Solutions to the Australian Market for over 80 years. Our core business areas include Sales of New and Used Refrigeration and Catering Equipment, Rentals, Service and Design & Installation.www.quirksaustralia.com.au■ See our advert on page 20

SKOPE Refrigeration 1800 121 535SKOPE designs & manufactures commercial refrigeration for the hospitality & retail sectors, from restaurants, bars and cafes to commercial kitchens, supermarkets and convenience stores, and everything in between. www.skope.com.au■ See our advert on page 35

Scales

Brice Australia (03) 9888 7124Brice Australia has been suppplying and servicing quality food preparation equipment since 1939. From the smallest delicatessen to the largest commercial kitchen or supermarket, Brice has equipment to suit every application. With offi ces in every state, Brice can supply, install and service equipment almost anywhere in the country. www.briceaust.com.au■ See our advert on page 35

Service & Repairs

Cater Fix Pty Ltd 1300 25 24 22Service & repairs on gas & eletrical commercial equipment.www.cater-fi x.com.au■ See our advert on page 87

Culligan Water 1300 655 295Culligan Water specialises in providing water treatment solutions for coffee, ice, steam, warewashing, post-mix and whole restaurant applications. We also tailor solutions for specialty applications including reverse osmosis and water softening. As the market leader in Foodservice water treatment, many of Australia’s leading Foodservice businesses rely on Culligan / Everpure to deliver premium quality water for their operations.www.culliganwater.com.au■ See our advert on page 32-33

Shoe Shine Machines

Automatic Shoe-Shine 1300 628 104 Shine your shoes in less than 10 seconds. Using our unique German system, you’ll get instant visible shine in a few seconds with your shoes on and without the mess associated with manual system. Best of all, it’s quick, fast, easy, convenient and costs less than 4 cents per shine.www.shoe-shine.com.au

Slicing Machines

Birko Heaters Australia Pty Ltd 1300 724 955Birko is a wholly Australian owned enterprise with a proud history of quality and performance in design, manufacture and supply of food and drink heating appliances and equipment for domestic, commercial and industrial markets.www.birko.com.au ■ See our advert on pages 40-41

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Brice Australia (03) 9888 7124Brice Australia has been suppplying and servicing quality food preparation equipment since 1939. From the smallest delicatessen to the largest commercial kitchen or supermarket, Brice has equipment to suit every application. With offi ces in every state, Brice can supply, install and service equipment almost anywhere in the country. www.briceaust.com.au■ See our advert on page 35

Robot Coupe Australia Pty Ltd (02) 9478 0300Robot Coupe Australia & New Zealand has more than thirty years experience in the food industry, thus ensuring quality and efficient service. We offer quality and affordable equipment designed to save you time, labour, money and to help our customers make more profit.www.robotcoupe.com.au ■ See our advert on pages 22-23

Tabletop

CUSTOM ARCYLIC PRODUCTSFOR THE HOSPITALITY INDUSTRY

Coloured Acrylic MirrorFood Grade Cutting Boards

Ph: (02) 9417 6111For more information please visit our website:

www.allplastics.com.auemail: [email protected]

Holders

Containers

Shape service

Full Fabrication Service Including:

Candles Recharge 1800 052 948Affordable, quality and fl ickering LED rechargable tea light candles.www.candlesrecharge.com.au■ See our advert on page x87

ELAG

PochettaR

Elag Pochetta 02 9894 9511An exciting new tabletop solution, ELAG Pochetta is a premium paper pouch with a napkin included. This represents the new wave in front of house service saving you time, money and hygienic presentation.www.elagaustralia.com

Smart Candles Australia (07) 3891 9095Pty LtdCommercial grade LED candles and accessories.www.smartcandle.com.au■ See our advert on page 102

Toiletries

Amenities Australia (02) 9620 9888Amenities Australia proudly offers luxurious collection of guest amenities from our partners Gilchrist & Soames, who are a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spas, inns and bed & breakfasts. www.amenitiesaustralia.com■ See our advert on page 36

Towelling

Amenities Australia (02) 9620 9888Amenities Australia proudly offers luxurious collection of guest amenities from our partners Gilchrist & Soames, who are a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spas, inns and bed & breakfasts. www.amenitiesaustralia.com■ See our advert on page 36

Trolleys

_ MADE BY

WORLD RENOWNED HOTEL SERVICE TROLLEY SPECIALISTS:

Including a comprehensive offer of Room Service trolleys, House Keeping

trolleys and Front of Of ce Trolleys.Call 1300 732 053 / www.wanzl.com.au

Functional + Durable + Reliable

Hospitality Directory.indd 2 11/11/2011 9:35:25 AMUniforms

(02) 9360 4760

www.cooksshop.com.au

Proudly Australian & Family Owned

Washing / Drying Machines & Supplies

Guest Pak Amenities (02) 9748 3460One of the leading suppliers of bathroom amenities and cleaning products in Australia.www.guestpak.com.au■ See our advert on page 90

FOOD & BEVERAGE

Alcohol / liquor

Accredited Online Training 1300 726 634Certifi cates, diplomas, RSA, RSG, food handling, frontline management and many more! 100% online hospitality certifi cates from $30.www.aot.edu.au■ See our advert on page 11

Campbells Wholesale 1300 267 337Campbells is the leading national wholesale distributor in foodservice and fast moving consumer goods. A network of 30 branches across Australia services over 80,000 businesses. Campbells is a one-stop-shop solution with divisions servicing the convenience, hospitality, liquor and supermarket sectors.www.campbells.com.au■ See our advert on page IFC,1

Asian Food

[email protected]

• Noodles • Spring Rolls • Dim Sims • Pastries • Roti • Naan Bread • Buns • Satay Skewers

• Dum

plin

gs •

ph: 02 9352138818 Millennium Court Silverwater NSW 2128www.hakka.com.au

With over 150 lines of Asian products,

we’re sure to satisfy with every bite!

ngs

•With over 150 linesover 15over 150f A i d tsdd

Makmur Enterprises (03) 9429 5966Pty Ltd (Emperor)Our famous brands: Emperor, HoMai and Golden Wok are synonymous with quality and authenticity. The Emperor brand offers an extensive range of authentic Asian fi nger food products including dim sims and spring rolls, developed from authentic Asian recipes. They are available in bulk pack sizes which are ideal for the foodservice industry. www.emperorfoods.com.au■ See our advert on page 98

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Baked Goods

Bakers Maison (02) 8707 7777Made according to traditional French Recipes, our breads do not contain any added fats or sugars. Premium products such as baguettes, batards, croissants and danishes are available Australia wide.www.bakersmaison.com.au

Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne.www.goldenjoyvic.com■ See our advert on page 28

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Mission Foods 1800 641 529Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist.www.missionfoods.com.au■ See our advert on page 52

Baking Ingredients

Farm Pride 1300 361 993Farm Pride eggs are a key piece of any great breakfast, brunch or lunch.www.farmpride.com.au■ See our advert on page 5

Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Peerless Foods (03) 9214 7777Peerless Foods is Australia’s largest privately owned manufacturer and marketer of edible oils and fats. The company provides a range of oil-based products for the industrial, foodservice, bakery, retail, and export markets. www.peerlessfoods.com.au■ See our advert on page 53

Beverages & Beverage Systems

Barmetrix (02) 9743 0439Stock control solutions for the hospitality industry.www.barmetrix.com■ See our advert on page 82

Bonfood (03) 9495 8200Bonfood imports and distributes Italian food and beverages.www.bonfood.com.au■ See our advert on page 101

Bezzera Australia 1300 550 927Coffee MachinesBezzera espresso machines are the product of choice for espresso connoisseurs. Built on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of these quality espresso machines.www.bezzeracoffeemachines.com.au■ See our advert on page 36

Coffee Works Express (02) 9533 2693Importers and suppliers of super automatic coffee machines for restaurants, catering and hospitality. Full range of equipment and coffee supplies. Sydney | Melbourne | Brisbane www.coffeeworksexpress.com.au■ See our advert on page 96

Total Food Service Filtration Solutions

Coffee & Espresso Steam Ice Post-Mix Vending

Warewashing Whole Restaurant

www.culliganwater.com.au

Genovese Coffee (03) 9383 3300 Roasters and blenders of fi ne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines.www.genovese.com.au■ See our advert on page 97

Ice Master Pty Ltd 1800 022 023 Ice Master offers a wide range high quality European-made ice makers.www.icemaster.com.au■ See our advert on page 91

Nestle Professional 1800 20 30 50As part of the world’s number one food and beverage company, Nestle has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advice you, using our market and industry knowledge, and our scientifi c and technological know-how.www.nestleprofessional.com■ See our advert on page 51

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Parmalat Australia (03) 9215 6111With market leading brands across the country, Parmalat is one of the largest fresh milk and dairy businesses in Australia and proud exporter to the Asia Pacifi c region. 2010 sees a milestone achieved as we celebrate 70 years in the milk industry. Parmalat are the proud owners of the iconic brands: Pauls, Rev, Skinny and Physical. Log onto our website or feel free to call our head offi ce to speak to your sales representative.www.parmalat.com.au■ See our advert on pages 54-55

Quirks Australia 1800 804 627Quirks Australia has been providing Commercial Refrigeration Solutions to the Australian Market for over 80 years. Our core business areas include Sales of New and Used Refrigeration and Catering Equipment, Rentals, Service and Design & Installation.www.quirksaustralia.com.au■ See our advert on page 20

Bulk Catering

Campbells Wholesale 1300 267 337Campbells is the leading national wholesale distributor in foodservice and fast moving consumer goods. A network of 30 branches across Australia services over 80,000 businesses. Campbells is a one-stop-shop solution with divisions servicing the convenience, hospitality, liquor and supermarket sectors.www.campbells.com.au■ See our advert on page IFC,1

Kellogg (Australia) Pty Ltd 1800 624 710Kellogg’s is the world’s leading cereal company, supplying the highest quality cereal and nutritious snacks products to the retail, foodservice and hospitality industries across the globe.www.kelloggs.com.au/fafh■ See our advert on pages 46-47

Murray Goulburn 1800 032 479Co-Operative Co. LtdNew Murray Goulburn products meet the needs of foodservice professionals. Murray Goulburn has a reputation for quality and food safety that makes us a preferred supplier of dairy products with exports to key markets around the world – along with a strong presence in the Australian domestic market through our fl agship Devondale brand. Our other brands include Liddell’s, Kiewa Country and Cobram Specialty Cheese.www.mgc.com.au■ See our advert on pages 48-49

Cakes & Cake Mixes

Bakers Maison (02) 8707 7777100% Authentic French Style Bread, Pastries & Sweets.www.bakersmaison.com.au■ See our advert on page 95

Golden Joy Bakeware (03) 8360 3460 We manufacturer and focus on professional anodized aluminium cake pan production. We supply professional bakeware of anodised aluminium alloy for those professional bakers. We also supply quality commercial cake pans and bread pans at a reasonable price. Our warehouse and showroom is located in Melbourne.www.goldenjoyvic.com■ See our advert on page 28

POPCAKE (02) 9838 7099“The Pancake Company”The Popcake Pancake Making Machine invented right here in Australia is the world’s fi rst fully automatic Pancake Making Machine that will produce Piping Hot 97% Fat Fee Pancakes at the single push of a button.www.popcake.com ■ See our advert on page 93

Cheese

DiRossi Foods Pty Ltd (03) 9587 2999DiRossi Foods was established in 2001 and is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products under the DiRossi Brand and also customers’ Private Label Brands. The company caters to a diverse customer base including small, medium and large food distributors, wholesalers, manufacturers, franchise outlets and retail chains.www.dirossifoods.com.au■ See our advert on page 42

Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Coffee & Coffee Machines

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Bezzera Australia 1300 550 927Coffee MachinesBuilt on strong Italian traditions, Bezzera have dedicated more than 100 years in perfecting the design and manufacture of quality espresso machines.www.bezzeracoffeemachines.com.au■ See our advert on page 36

Brita Water Filter Systems 1300 557 762BRITA Water Filters improve the full taste and aroma of your food and beverages by removing unwanted metal ions, impurities and chlorine. BRITA Water Filters also protect your oven and coffee machines from lime scale therefore reduce expensive maintenance and downtime. Water fi ltration specialists for the foodservice industry.www.brita.com.au■ See our advert on pages 31, 50

Detpak 1300 363 380Food and beverage packaging.www.detpak.com■ See our advert on page 89

Genovese Coffee (03) 9383 3300 Roasters and blenders of fi ne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines.www.genovese.com.au

Nestle Professional 1800 20 30 50As part of the world’s number one food and beverage company, Nestle has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advice you, using our market and industry knowledge, and our scientifi c and technological know-how.www.nestleprofessional.com■ See our advert on page 51

Condiments

Country Cuisine (03) 5348 4141Suppliers to the hospitality industry – fi nest preserves, dressing, condiments and sauces.www.countrycuisine.com.au

Edlyn Food Pty Ltd 1300 661 908Proudly Australian owned & operated, and with a history spanning over 65 years, Edlyn Foods has grown to be recognised as a key supplier within the Australian foodservice industry producing a range of beverage, toppings, cake & dessert mixes & condiment products. www.edlyn.com.auwww.woodscondiments.com.au■ See our advert on page 98

NO artificial colours or flavoursNO chemicals or preservatives NO added MSG

we always sayAt Kikkoman

www.kikkoman.com.au

Ny y

Dairy Products

Dairy Solutions for Australian Foodservice Professionals

Fonterra Foodservices 1300 738 484

Lion is a leading beverage and food company with a portfolio that includes many of Australia and New Zealand’s favourite brands.

Formed in October 2009 as ‘Lion Nathan National Foods’, by

Kirin Holdings Company Limited, Lion was born in 2011. 

Today, Lion employs close to 8,000 people across Australia

and New Zealand and boasts a portfolio of market-leading,

household-name brands in beer, spirits, wine, milk, fresh

dairy foods, juice, cheese and soy beverages. In addition to

direct employment, we make a significant contribution to the

Australian and New Zealand economies. We are one of the

region’s largest purchasers of agricultural goods and an integral

component of the retail, hospitality and tourism industries.

Murray Goulburn 1800 032 479Co-Operative Co. LtdNew Murray Goulburn products meet the needs of foodservice professionals. Murray Goulburn has a reputation for quality and food safety that makes us a preferred supplier of dairy products with exports to key markets around the world – along with a strong presence in the Australian domestic market through our fl agship Devondale brand. Our other brands include Liddell’s, Kiewa Country and Cobram Specialty Cheese.www.mgc.com.au■ See our advert on pages 48-49

Delicatessen Products

DiRossi Foods Pty Ltd (03) 9587 2999DiRossi Foods was established in 2001 and is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products under the DiRossi Brand and also customers’ Private Label Brands. The company caters to a diverse customer base including small, medium and large food distributors, wholesalers, manufacturers, franchise outlets and retail chains.www.dirossifoods.com.au■ See our advert on page 42

Dessert Products

Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Lion 1800 000 570Today, Lion employs close to 8,000 people across Australia and New Zealand and boasts a portfolio of market-leading, household-name brands in beer, spirits, wine, milk, fresh dairy foods, juice, cheese and soy beverages. In addition to direct employment, we make a signifi cant contribution to the Australian and New Zealand economies. We are one of the region’s largest purchasers of agricultural goods and an integral component of the retail, hospitality and tourism industries.www.lionco.com■ See our advert on page 2

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Murray Goulburn 1800 032 479Co-Operative Co. LtdNew Murray Goulburn products meet the needs of foodservice professionals. Murray Goulburn has a reputation for quality and food safety that makes us a preferred supplier of dairy products with exports to key markets around the world – along with a strong presence in the Australian domestic market through our fl agship Devondale brand. Our other brands include Liddell’s, Kiewa Country and Cobram Specialty Cheese.www.mgc.com.au■ See our advert on pages 48-49

Nestle Professional 1800 20 30 50As part of the world’s number one food and beverage company, Nestle has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advice you, using our market and industry knowledge, and our scientifi c and technological know-how.www.nestleprofessional.com■ See our advert on page 51

Parmalat Australia (03) 9215 6111With market leading brands across the country, Parmalat is one of the largest fresh milk and dairy businesses in Australia and proud exporter to the Asia Pacifi c region. 2010 sees a milestone achieved as we celebrate 70 years in the milk industry. Parmalat are the proud owners of the iconic brands: Pauls, Rev, Skinny and Physical. Log onto our website or feel free to call our head offi ce to speak to your sales representative.www.parmalat.com.au■ See our advert on pages 54-55

Dressings, Marinades, Sauces & Stocks

Country Cuisine (03) 5348 4141Suppliers to the hospitality industry – fi nest preserves, dressing, condiments and sauces.www.countrycuisine.com.au■ See our advert on page 97

Kikkoman Australia Pty Ltd (02) 9923 2533At Kikkoman, we’ve been brewing soy sauce the natural way for more than 300 years, upholding a tradition of excellence which has made us the world’s leading soy sauce manufacturer. We use only the highest-quality soy beans, wheat salt and water. Nothing else. Nothing artifi cial. Once you taste the difference between our Naturally Brewed Soy Sauce and the others, you’ll realize why you pay just a little more for quality Kikkoman Soy Sauce. Taste the difference!www.kikkoman.com.au■ See our advert on pages 56-57

Nestle Professional 1800 20 30 50As part of the world’s number one food and beverage company, Nestle has the knowledge and experience in food and beverage, so we’re here to share our skills with you and advice you, using our market and industry knowledge, and our scientifi c and technological know-how.www.nestleprofessional.com■ See our advert on page 51

Campbells Wholesale 1300 267 337Campbells is the leading national wholesale dis-tributor in foodservice and fast moving consumer goods. A network of 30 branches across Australia services over 80,000 businesses. Campbells is a one-stop-shop solution with divisions servicing the convenience, hospitality, liquor and super-marketsectors.www.campbells.com.au■ See our advert on page IFC,1

Coffee Works Express (02) 9533 2693Importers and suppliers of super automatic coffee machines for restaurants, catering and hospitality. Full range of equipment and coffee supplies. Sydney | Melbourne | Brisbane www.coffeeworksexpress.com.au■ See our advert on page 96

DiRossi Foods Pty Ltd (03) 9587 2999DiRossi Foods was established in 2001 and is a fully quality accredited one-stop supplier and manufacturer of a comprehensive range of locally produced cheese products under the DiRossi Brand and also customers’ Private Label Brands. The company caters to a diverse customer base including small, medium and large food distribuzwww.dirossifoods.com.au■ See our advert on page 42

For the complete range of Edlyn products visit: www.edlyn.com.au

MADE IN AUSTRALIA

Beverage I Dessert I Bakery I Culinary I Condiments

Foodservice

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Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Genovese Coffee (03) 9383 3300 Roasters and blenders of fi ne coffee since 1970. Exclusive Australian Agents for Wega Espresso Machines.www.genovese.com.au■ See our advert on page 97

Hakka Foods (02) 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category.www.hakka.com.au■ See our advert on page 94

Lion 1800 000 570Today, Lion employs close to 8,000 people across Australia and New Zealand and boasts a portfolio of market-leading, household-name brands in beer, spirits, wine, milk, fresh dairy foods, juice, cheese and soy beverages. In addition to direct employment, we make a signifi cant contribution to the Australian and New Zealand economies. We are one of the region’s largest purchasers of agricultural goods and an integral component of the retail, hospitality and tourism industries.www.lionco.com■ See our advert on page 2

Marinucci Packaging 1300 737 710Your complete packaging solutions company.www.marinuccipackaging.com.au■ See our advert on page 92

Mission Foods 1800 641 529Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist.www.missionfoods.com.au■ See our advert on page 52

Mitcham Trading 1800 000 996Mitcham Trading maunfactures trolley covers for the aged care, hospital, bakery and hospitality industries. We have a wide range covers from insulated thermal covers to standard machine washable fabric covers - all custom-made to fi t your existing trolleys or equipment.www.mitchamtrading.com.au■ See our advert on page 34

Level 4/ 369 Royal ParadeParkville Victoria 3052Freecall: 1800 032 479www.devondale.com.au

Parmalat Australia (03) 9215 6111With market leading brands across the country, Parmalat is one of the largest fresh milk and dairy businesses in Australia and proud exporter to the Asia Pacifi c region. 2010 sees a milestone achieved as we celebrate 70 years in the milk industry. Parmalat are the proud owners of the iconic brands: Pauls, Rev, Skinny and Physical. Log onto our website or feel free to call our head offi ce to speak to your sales representative.www.parmalat.com.au■ See our advert on pages 54-55

Peerless Foods (03) 9214 7777Peerless Foods is Australia’s largest privately owned manufacturer and marketer of edible oils and fats. The company provides a range of oil-based products for the industrial, foodservice, bakery, retail, and export markets. These include high-performance deep frying oils such as Frytol and Formula 40, and catering spreads such as Miracle. We pride ourselves on customer service so give us a call. www.peerlessfoods.com.au■ See our advert on page 53

Frozen Foods

Hakka Foods (02) 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category.www.hakka.com.au■ See our advert on page 94

Makmur Enterprises Pty Ltd (03) 9429 5966(Emperor)Our famous brands: Emperor, HoMai and Golden Wok are synonymous with quality and authenticity. The Emperor brand offers an extensive range of authentic Asian fi nger food products including dim sims and spring rolls, developed from authentic Asian recipes. They are available in bulk pack sizes which are ideal for the foodservice industry. www.emperorfoods.com.au■ See our advert on page 98

Pacifi c West Foods Australia (02) 9630 0188Providing extensive quality value-added seafood and a range of natural seafood fi llets to the food industry, its Pacifi c West commitment to quality that allows food service outlets to offer their customers consistent quality every time. Core products include Tempura Fish, Atlantic Salmon portions, Classic Seafood Basket and Salt and Pepper Squid. All Pacifi c West’s seafood products are designed to provide convenience without compromise.www.pacifi cwest.com.au■ See our advert on page 101

Fruit

Marinucci Packaging 1300 737 710Your complete packaging solutions company.www.marinuccipackaging.com.au■ See our advert on page 92

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100 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Gelato/Icecream

Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Gluten Free

Where your choices just got better!

Choices Gluten Free (02) 9440 7445Supplies of high quality gluten free bread, gluten free buns and gluten free pizza bases. Our extensive range includes hamburger buns, panini, bagels, baguette, dinner rolls and a range of bread including white, wholemeal and seeded. Available Sydney wide and parts of NSW, QLD, VIC and ACT.www.choicesglutenfree.com.au

Kikkoman Australia Pty Ltd (02) 9923 2533At Kikkoman, we’ve been brewing soy sauce the natural way for more than 300 years, upholding a tradition of excellence which has made us the world’s leading soy sauce manufacturer. We use only the highest-quality soy beans, wheat salt and water. Nothing else. Nothing artifi cial. Once you taste the difference between our Naturally Brewed Soy Sauce and the others, you’ll realize why you pay just a little more for quality Kikkoman Soy Sauce. Taste the difference!www.kikkoman.com.au■ See our advert on pages 56-57

Mission Foods 1800 641 529Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist.www.missionfoods.com.au■ See our advert on page 52

Halal Products

Farm Pride 1300 361 993Farm Pride eggs are a key piece of any great breakfast, brunch or lunch.www.farmpride.com.au■ See our advert on page 5

Kurrajong Kitchen (02) 4577 4308Kurrajong Kitchens creating all natural premium “breads baked crisp” with unique home baked characteristics. www.kurrajongkitchen.com.au■ See our advert on page 95

Vatman 1300 VATMAN (1300 828 626)Vatman is an Australian owner-operated fryer management network that started in 1983. The business grew rapidly because food outlets needed the benefi ts of the Vatman service: improvement in food quality, decrease in OH & S liability and lower frying costs.www.vatman.com.au■ See our advert on pages 38-39

Meat

Hakka Foods (02) 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category.www.hakka.com.au■ See our advert on page 94

Oils & Fats

Oilstream 13 27 02Oilstream is the latest solution in cooking oil management, designed specifi cally for foodservice businesses. Total oil management has never been easier. Oilstream provides expert usage advice, storage units for freah and waste oil and delivery and collection of fresh and used cooking oils.www.oilstream.com.au■ See our advert on page 30

Peerless Foods (03) 9214 7777Peerless Foods is Australia’s largest privately owned manufacturer and marketer of edible oils and fats. The company provides a range of oil-based products for the industrial, foodservice, bakery, retail, and export markets. www.peerlessfoods.com.au■ See our advert on page 53

Vatman 1300 VATMAN (1300 828 626)Vatman is an Australian owner-operated fryer management network that started in 1983. The business grew rapidly because food outlets needed the benefi ts of the Vatman service: improvement in food quality, decrease in OH & S liability and lower frying costs.www.vatman.com.au■ See our advert on pages 38-39

Mission Foods 1800 641 529Mission Foods is a manufacturer of quality Flour Tortillas, Taco Shells, Corn Chips, Pizza Bases. Pita and Lebanese Bread. Our Quality range is the product of choice for the food service specialist.www.missionfoods.com.au■ See our advert on page 52

Vatman 1300 VATMAN (1300 828 626)Vatman is an Australian owner-operated fryer management network that started in 1983. The business grew rapidly because food outlets needed the benefi ts of the Vatman service: improvement in food quality, decrease in OH & S liability and lower frying costs.www.vatman.com.au■ See our advert on pages 38-39

Health Foods

Choices Gluten Free (02) 9440 7445Quality gluten free breads, buns and pizza bases.www.choicesglutenfree.com.au■ See our advert on page 100

Juices

Lion 1800 000 570Today, Lion employs close to 8,000 people across Australia and New Zealand and boasts a portfolio of market-leading, household-name brands in beer, spirits, wine, milk, fresh dairy foods, juice, cheese and soy beverages. In addition to direct employment, we make a signifi cant contribution to the Australian and New Zealand economies. We are one of the region’s largest purchasers of agricultural goods and an integral component of the retail, hospitality and tourism industries.www.lionco.com■ See our advert on page 2

Kosher Products

Farm Pride 1300 361 993Farm Pride eggs are a key piece of any great breakfast, brunch or lunch.www.farmpride.com.au■ See our advert on page 5

Kikkoman Australia Pty Ltd (02) 9923 2533At Kikkoman, we’ve been brewing soy sauce the natural way for more than 300 years, upholding a tradition of excellence which has made us the world’s leading soy sauce manufacturer. We use only the highest-quality soy beans, wheat salt and water. Nothing else. Nothing artifi cial. Once you taste the difference between our Naturally Brewed Soy Sauce and the others, you’ll realize why you pay just a little more for quality Kikkoman Soy Sauce. Taste the difference!www.kikkoman.com.au■ See our advert on pages 56-57

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Australian Hospitality Directory 2012 101www.hospitalitydirectory.com.au

Pasta & Pasta Sauces

Bonfood (03) 9495 8200Bonfood imports and distributes food and beverages from Italy such as Divella pasta and tomato products, San Benedetto mineral water and soft drinks, Balconi sponge-based cake snacks plus cheeses, biscuits, olives and many more. We stand fi rmly by our brands, which epitomize the Mediterranean passion for quality traditional food. www.bonfood.com.au

Country Cuisine (03) 5348 4141Suppliers to the hospitality industry – fi nest preserves, dressing, condiments and sauces.www.countrycuisine.com.au■ See our advert on page 97

Pastry Products

Fonterra Foodservices 1300 738 484Fonterra is the leading exporter of dairy products supplying brands like Mainland, Anchor and Western Star to households and restaurants all around the world every single day. Locally, we strive to lead the market in product development and recognise the importance of giving back to the industry. www.fonterrafoodservices.com■ See our advert on pages 44-45

Hakka Foods (02) 9352 1388 With over 30 years experiences servicing the Australian food service and grocery channels with their high quality authentic Asian range, Hakka are leaders within the Asian Food category.www.hakka.com.au■ See our advert on page 94

Pacifi c West Foods Australia (02) 9630 0188Providing extensive quality value-added seafood and a range of natural seafood fi llets to the food industry, its Pacifi c West commitment to quality that allows food service outlets to offer their customers consistent quality every time. Core products include Tempura Fish, Atlantic Salmon portions, Classic Seafood Basket and Salt and Pepper Squid. All Pacifi c West’s seafood products are designed to provide convenience without compromise.www.pacifi cwest.com.au■ See our advert on page 101

Seafood Snack Foods

Campbells Wholesale 1300 267 337Campbells is the leading national wholesale distributor in foodservice and fast moving consumer goods. A network of 30 branches across Australia services over 80,000 businesses. Campbells is a one-stop-shop solution with divisions servicing the convenience, hospitality, liquor and supermarket sectors.www.campbells.com.au■ See our advert on page IFC,1

Kellogg (Australia) Pty Ltd 1800 624 710Kellogg’s is the world’s leading cereal company, supplying the highest quality cereal and nutritious snacks products to the retail, foodservice and hospitality industries across the globe.www.kelloggs.com.au/fafh■ See our advert on pages 46-47

Winery

Diners Club 1300 360 060Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant■ See our advert on page OBC

FURNITURE, BEDDING & LIGHTING

(02) 9584 9028www.desonsfurniture.com.au

Bar Furniture

Desons Furniture Pty Ltd (02) 9584 9028Desons Furniture is a single source for all aggressively priced, quality seating and table-top needs. Desons manufactures and sources over 200 styles of commercial seating and in a variety of material structures, fi nishes and upholstery as well as offering an endless selection of custom made choices. www.3linkup.com.au■ See our advert on pages 60-61

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102 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Sebel Australia 1300 664 732Whatever your needs, Sebel has the entire range of product to help you fi t your hospitality space. Specialising in stylish yet functional furniture for café’s cares hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces.www.sebel.com.au■ See our advert on page 58

Chairs

Desons Furniture Pty Ltd (02) 9584 9028Desons Furniture is a single source for all aggressively priced, quality seating and table-top needs. Desons manufactures and sources over 200 styles of commercial seating and in a variety of material structures, fi nishes and upholstery as well as offering an endless selection of custom made choices. www.3linkup.com.au■ See our advert on pages 60-61

Nextrend Hospitality Furniture 1300 559 965Specialist suppliers of high quality hospitality furniture.www.nextrendfurniture.com.au■ See our advert on page 102

Floor Matting

AUSTRALIA’S LARGEST DISTRIBUTOR OF MATTING

entrance matting

1800 625 388www.matting.com.au | [email protected]

Unit 5, 40 George Street, Granville NSW 2142

Furniture

Nextrend Hospitality Furniture 1300 559 965Nextrend provides a wide range of hospitality, café and restaurant furniture with fast delivery nationwide. We have a large stock holding of furniture such as café chairs & tables, stacking chairs, stools, lounges & more.www.nextrendfurniture.com.au

NEED NEW FURNITURE?

PH 1300 664 7322

HospitalityFURNITURE GUIDE

SYDNEY | MELBOURNE | BR ISBANE | ADELA IDE | PERTH | CANBERRA | NEW ZEALAND | HONG KONG | UN ITED K INGDOM

T H E C O M P L E T E

19/07/11 11:50 AM

Contact us for your FREE copy of our Hospitality Furniture Catalogue

Yarra Shade Co Pty Ltd (03) 9676 2476The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted fi nish with a PVC or canvas canopy. It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute. It is cantilevered so as not to impact your customers, pedestrians or your dining area.www.yarrashade.com.au■ See our advert on page 59

Furniture Indoor

Sebel Australia 1300 664 732Whatever your needs, Sebel has the entire range of product to help you fi t your hospitality space. Specialising in stylish yet functional furniture for café’s cares hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces.www.sebel.com.au■ See our advert on page 58

Furniture Outdoor

Instant Shade Umbrellas 1800 818 118 Instant Shade Umbrellas specialize in commercial umbrella shade solutions. We have a wide range of products to suit any hospitality requirements from lightweight branded café umbrellas to wind-rated permanent structural umbrellas with clear curtain sides, heating and lighting.www.instantshadeumbrellas.com.au■ See our advert on pages 62-63

Sebel Australia 1300 664 732Whatever your needs, Sebel has the entire range of product to help you fit your hospitality space. Specialising in stylish yet functional furniture for café’s cares hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces.www.sebel.com.au■ See our advert on page 58

Yarra Shade Co Pty Ltd (03) 9676 2476The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted fi nish with a PVC or canvas canopy. It is designed for a 50kg waitress to be able to put up and take down by herself in 1 minute. It is cantilevered so as not to impact your customers, pedestrians or your dining area.www.yarrashade.com.au■ See our advert on page 59

Lighting

Candles Recharge 1800 052 948Affordable, quality and fl ickering LED rechargable tea light candles.www.candlesrecharge.com.au■ See our advert on page 87

Smart Candles Australia (07) 3891 9095Pty LtdSmart Candle® : Flicker Without the Flame® Be unique – you only get one chance to make a lasting fi rst impression. Choose from our wide variety of safe, economical, easy to use commercial grade fl ameless candle technology products and create an amazing atmosphere. Be smart – with Smart Candle® you can transform any setting.www.smartcandle.com.au

Offi ce & Reception Furniture

Sebel Australia 1300 664 732Whatever your needs, Sebel has the entire range of product to help you fit your hospitality space. Specialising in stylish yet functional furniture for café’s cares hotels, clubs and casino’s, we have a comprehensive range of furniture to suit both your indoor and outdoor spaces.www.sebel.com.au■ See our advert on page 58

Metal Furniture

Desons Furniture Pty Ltd (02) 9584 9028Desons Furniture is a single source for all aggressively priced, quality seating and table-top needs. Desons manufactures and sources over 200 styles of commercial seating and in a variety of material structures, fi nishes and upholstery as well as offering an endless selection of custom made choices. www.3linkup.com.au■ See our advert on pages 60-61

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Australian Hospitality Directory 2012 103www.hospitalitydirectory.com.au

Shade Structures

FREECALL 1800 083 300 instantshadeumbrellas.com.au

Umbrella Shade Solutions

Finally, the perfect solution to street dining.

For more information Ph: 03/ 9676 2476 Fax: 03/ 9676 2578 or visit www.yarrashade.com.au

The Street Smart Umbrella is waterproof, ready to be branded and available in aluminium or painted finish with a PVC or canvas canopy. It is designed for a

50kg waitress to be able to put up and take down by herself in 1 minute

PROFESSIONAL SERVICES

Adam’s Pest Control (03) 9645 2388, (08) 8297 8000Adams Pest Control has been solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum control-for industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. Sales Contact: Noel Findley.www.adamspest.com.au■ See our advert on page 106

AML Accounting Services (07) 5593 7126, 0407 874 627Bookkeeping and administrative services specialising in the hospitality industry. We tailor an onsite/offsite package to your needs, from quarterly BAS to a full head offi ce service.www.amlaccounts.com.au

BOC Limited 131 262At BOC, we understand the knowledge, expertise and process needed to succeed in the hospitality industry. Whether you’re talking about food grade Carbon Dioxide (CO2) and Argon, CELLAMIX® (CO2 and Nitrogen mixture), Balloon Gas, LPG, CELLAGUARD® CO2 monitors, regulators or AS5034 compliance reviews — we’re there.www.boc.com.au■ See our advert on page 4

Put your business on the map for loyal, repeat customers who actively seek

Merchants accepting their Diners Club Card.

Open your door to high net worth customers, free POS and access

to 24 hour Merchant support

www.dinersclub.com.au/merchant 1300 360 060

Kwik Kopy Australia 1800 084 267Kwik Kopy Design and Printing Centres provide design advice and printing solutions for business cards, brochures, posters, stationery and all your other business needs.www.kwikkopy.com.au■ See our advert on page 64

Sigma Security Solutions 1300 559 961We specialize in Electronic Security, Loss Prevention and Intelligent Video Surveillance. All of our systems are custom built to suit customer needs regardless of the size of system required. We work with our customers very closely from the design until completion and we are not happy until the customer is 100% satisfi ed with our work, service and professionalism.www.ssecurity.com.au■ See our advert on page 64

SynergyPOS 1300 137 231Hospitality and retail Point of Sales system provider, focusing on providing quality service and support to customers. Developing and providing POS solutions systems to meet the needs of the cutomers.www.synergypos.com.au■ See our advert on page 84

Wise Training 1300 771 192Wise Training specialises in training programs that enhance effectiveness & productivity in your workplace, through fl exible customised training tailored to your business needs. We will deliver training solutions that exceed your expectations.www.wisetraining.edu.au■ See our advert on page 6

Ytelco Pty Ltd 1300 853 472Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include fi xed wire/mobile telephony, business Internet, VOIP and inbound call services..www.ytel.com.au■ See our advert on page 65

Go to our website and subscribe to receive free regular email broadcasts on all the latest products, industry news and events.

www.hospitalitydirectory.com.au

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PRODUCTS & SERVICES DIRECTORY

104 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Advertising

Menu Company 1800 22 33 12Need a Menu Cover? Restaurant Menu Covers, Wine List Covers, Cafe Menu Covers, Cocktail lists, Menu Boards, Bar Stands and Restaurant & Cafe Products , Floor stands and Lobby accessories. We have offi ces in Sydney and Gold Coast – servicing all Australia and Asia Pacifi c.www.menucompany.com.au■ See our advert on page 106

Power2Print 1300 522 357Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identifi cation labels which dissolve completely during the washing process.www.power2print.com.au■ See our advert on page 68-69

Bartering

Bartercard Australia 1300 227 837Bartercard assists businesses to boost their sales, customer base and cashfl ow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the benefi ts of barter today.www.bartercard.com.au ■ See our advert on pages 70-71

Building & Commercial Interiors

Design & Promotion

Kwik Kopy Australia 1800 084 267Kwik Kopy Design and Printing Centres provide design advice and printing solutions for business cards, brochures, posters, stationery and all your other business needs.www.kwikkopy.com.au■ See our advert on page 64

www.pens.com.au

For All Your Hotel Pen Requirements

Power2Print 1300 522 357Power2print offers a full range of printing & design services to help you promoate your business. We also offer food identifi cation labels which dissolve completely during the washing process.www.power2print.com.au■ See our advert on page 68-69

Energy

BOC Limited 131 262At BOC, we understand the knowledge, expertise and process needed to succeed in the hospitality industry. Whether you’re talking about food grade Carbon Dioxide (CO2) and Argon, CELLAMIX® (CO2 and Nitrogen mixture), Balloon Gas, LPG, CELLAGUARD® CO2 monitors, regulators or AS5034 compliance reviews — we’re there.www.boc.com.au■ See our advert on page 4

With over 50 years experience you’ll notonly get great service, you’ll also get it all at very competitive prices.

• LP Gas supply from a 45kg bottle to a large onsite bulk storage vessel

• Kwik-Gas exchange BBQ cylinders and refi ll systems

• Industrial andcommercial appliances

• Reliable deliveryand installation

Call 132 180

A bottle of thebest is alsoavailable in bulk.

kleenheat.com.au

Environmental Management

Adam’s Pest Control (03) 9645 2388, (08) 8297 8000Adams Pest Control has been solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum control-for industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. Sales Contact: Noel Findley.www.adamspest.com.au■ See our advert on page 106

Kingfrog NSW 0418 477 842Kingfrog has sought to market a wide range of specialised products and hygiene services, including Pest Management Systems, Food Hygiene and the provision of total environmental solutions.www.kingfrog.com.au■ See our advert on page 105

Finance

AML Accounting Services (07) 5593 7126, 0407 874 627Hospitality bookkeeping and administration services.www.amlaccounts.com.au■ See our advert on page 103

Subscribe to our FREE newsletter to receive the latest hospitality news, events, product specials, discounts and promotions from the industry’s best suppliers!

Find more suppliers @ www.hospitalitydirectory.com.au

Page 107: AHD Annual 2012

PRODUCTS & SERVICES DIRECTORY

Australian Hospitality Directory 2012 105www.hospitalitydirectory.com.au

Bartercard Australia 1300 227 837Bartercard assists businesses to boost their sales, customer base and cashfl ow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the benefi ts of barter today.www.bartercard.com.au ■ See our advert on pages 70-71

Diners Club 1300 360 060Put your business on the map for loyal, repeat customers who actively seek Merchants accepting their Diners Club Card. Open your door to high net worth customers, free POS and access to 24 hour Merchant support. www.dinersclub.com.au/merchant■ See our advert on page OBC

Intrust Super 132 467Intrust Super is an award winning, Platinum rated “Best Value for Money” 100% Industry Super fund that returns all profi ts to members. We’ve been providing super services to Australians for over 21 years so you’ll be happy to have us around.www.intrust.com.au■ See our advert on page 67

Food Safety & Hygiene

Allplastics Engineering P/L (02) 9417 6111Australia’s widest range of Architectural plastic materials and associated services.www.allplastics.com.au■ See our advert on page 94

CFM Australia Pty Ltd 1300 236 236(AIV Food)The CFM is a machine that fi lters oil safely, quickly and cheaply.www.cfmaustralia.com.au■ See our advert on page 90

Culligan Water 1300 655 295Culligan Water specialises in providing water treatment solutions for coffee, ice, steam, warewashing, post-mix and whole restaurant applications. We also tailor solutions for specialty applications including reverse osmosis and water softening. As the market leader in Foodservice water treatment, many of Australia’s leading Foodservice businesses rely on Culligan / Everpure to deliver premium quality water for their operations.www.culliganwater.com.au■ See our advert on page 32-33

Also available, selected wash room products Reduce the high cost of hygiene management

1800 234 613

Better hygiene solutions for foodserviceEnsure your business is clean, hygienic, safe and comfortable for your customers.

www.tork.com.au/foodservice

Front Offi ce

Wanzl (03) 9808 2299House Keeping, Front Offi ce, Food & Beverage, Storage, Shelving & Transport – Wanzl manufactures a fi rst-class range of specialist trolley equipment to suit every facet of your hospitality needs.www.wanzl.com.au■ See our advert on page 94

Heating

Kleenheat Gas 132 180Kleenheat Gas is a major distributor of liquefi ed petroleum gas (LPG) and a market leader in providing gas services to residential, commercial, industrial, rural and automotive markets in Australia. www.kleenheat.com.au■ See our advert on page 104

Hot Water Systems

Kleenheat Gas 132 180Kleenheat Gas is a major distributor of liquefi ed petroleum gas (LPG) and a market leader in providing gas services to residential, commercial, industrial, rural and automotive markets in Australia. www.kleenheat.com.au■ See our advert on page 104

Insurance

Intrust Super 132 467Intrust Super is an award winning, Platinum rated “Best Value for Money” 100% Industry Super fund that returns all profi ts to members. We’ve been providing super services to Australians for over 21 years so you’ll be happy to have us around.www.intrust.com.au■ See our advert on page 67

Interior Design & Fitout

Allplastics Engineering P/L (02) 9417 6111Australia’s widest range of Architectural plastic materials and associated services.www.allplastics.com.au■ See our advert on page 94

Iceberg Enterprises (02) 9146 4672Our desire is not only take the stress away from our customers during a project but also to deliver beyond their expectations. The building industry can be extremely challenging sometimes and on top of the stress of budgets and timelines, you the customer need to focus on the establishment of your business and should not have to deal with the pressure of the building process on top. www.icebergenterprises.com.au■ See our advert on page 37

Marketing & Advertising

Bartercard Australia 1300 227 837Bartercard assists businesses to boost their sales, customer base and cashfl ow through the use of Barter. Turn your spare capacity into value by trading your goods and services for the things you need, when you need them. Talk to us today to discover the benefi ts of barter today.www.bartercard.com.au ■ See our advert on pages 70-71

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PRODUCTS & SERVICES DIRECTORY

106 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Kwik Kopy Australia 1800 084 267Kwik Kopy Design and Printing Centres provide design advice and printing solutions for business cards, brochures, posters, stationery and all your other business needs.www.kwikkopy.com.au■ See our advert on page 64

Menu Company 1800 22 33 12Need a Menu Cover? Restaurant Menu Covers, Wine List Covers, Cafe Menu Covers, Cocktail lists, Menu Boards, Bar Stands and Restaurant & Cafe Products , Floor stands and Lobby accessories. We have offi ces in Sydney and Gold Coast – servicing all Australia and Asia Pacifi c.www.menucompany.com.au■ See our advert on page 106

Pens.com.au 1300 007 367Suppliers of Australia’s largest range of hotel and conference pens at the most competitive prices. Small to large runs welcome.www.pens.com.au■ See our advert on page 104

Media

Ytelco Pty Ltd 1300 853 472Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include fi xed wire/mobile telephony, business Internet, VOIP and inbound call services..www.ytel.com.au■ See our advert on page 65

Menu & Wine List Covers

Amenities Australia (02) 9620 9888Amenities Australia proudly offers luxurious collection of guest amenities from our partners Gilchrist & Soames, who are a leading provider of cosmetic-grade toiletry collections for world-class hotels, exclusive resorts and distinguished spas, inns and bed & breakfasts. www.amenitiesaustralia.com■ See our advert on page 36

Payroll

AML Accounting Services (07) 5593 7126, 0407 874 627Hospitality bookkeeping and administration services.www.amlaccounts.com.au■ See our advert on page 103

Pest Control

Adam’s Pest Control (03) 9645 2388, (08) 8297 8000Adams Pest Control has been solving pest control problems for over 65 years. Our comprehensive range of services includes insect and rodent, to bird and possum control-for industrial, commercial and domestic properties. We use only the most advanced and safest materials, to provide our clients with long term relief. Sales Contact: Noel Findley.www.adamspest.com.au

Ecomist Australia 1800 243 500Ecomist specialises in providing Automatic Insect Control, Odour Control, Fragrancing & Hygiene products to the Hospitality Industry. Save time and money, no contracts, full warrantry & guarantee, 24hr customer service. Effective, safe & fast, Ecomist is the smart choice.www.eocmist.com.au

Phone Systems

Ytelco Pty Ltd 1300 853 472Full service telecommunications provider with a focus on the hospitality industry. You work hard to provide your customers with the best possible service, as do we. We work your hours and are available for appointments 24/7. Tailored communications packages include fi xed wire/mobile telephony, business Internet, VOIP and inbound call services..www.ytel.com.au■ See our advert on page 65

Poster & Trade Show Display

Menu Stylist 1300 660 309Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. www.menustylist.com.au■ See our advert on page 106

Printing

Kwik Kopy Australia 1800 084 267Kwik Kopy Design and Printing Centres provide design advice and printing solutions for business cards, brochures, posters, stationery and all your other business needs.www.kwikkopy.com.au■ See our advert on page 64

Menu Stylist 1300 660 309Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. www.menustylist.com.au■ See our advert on page 106

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PRODUCTS & SERVICES DIRECTORY

Australian Hospitality Directory 2012 107www.hospitalitydirectory.com.au

Water dissolvableFOOD IDENTIFICATION LABELS

We are able to help youwith all of your printing needs.

Water dissolvableFOOD IDENTIFICATION LABELS

We awith all of your printing needs.

are able to help youh all of your printing needs

Labels, Printing & Design

1300 LABELS | 1300 522 357www.power2print.com.auE [email protected] Box 2082, Bayswater Vic 3153

Security

Signs & Signage

Menu Stylist 1300 660 309Menustylist are a manufacturer of custom menu, winelist, presentation and compendiums. www.menustylist.com.au■ See our advert on page 106

Superannuation

Intrust Super 132 467Intrust Super is an award winning, Platinum rated “Best Value for Money” 100% Industry Super fund that returns all profi ts to members. We’ve been providing super services to Australians for over 21 years so you’ll be happy to have us around.www.intrust.com.au■ See our advert on page 67

Surveillance Systems

Sigma Security Solutions 1300 559 961We specialize in Electronic Security, Loss Prevention and Intelligent Video Surveillance. All of our systems are custom built to suit customer needs regardless of the size of system required. We work with our customers very closely from the design until completion and we are not happy until the customer is 100% satisfi ed with our work, service and professionalism.www.ssecurity.com.au■ See our advert on page 64

Taxation Recording

AML Accounting Services (07) 5593 7126, 0407 874 627Hospitality bookkeeping and administration services.www.amlaccounts.com.au■ See our advert on page 103

TRANSPORT

FREE CALL 1800 804 747 OR VISIT CITROEN.COM.AU

CITROËN BERLINGO

Visit www.fiatcv.com.au to find your nearest Fiat Commercial dealer.

www.volkswagen-commercial.com.au

• A comprehensive and user friendly database of thousands of suppliers in the hospitality industry

• Product News – keep up-to-date with your latest hospitality products

Subscribe to our FREE newsletter to receive the latest hospitality news, events, product specials, discounts and promotions from the industry’s best suppliers!

Find more suppliers @ www.hospitalitydirectory.com.au

Page 110: AHD Annual 2012

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108 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

AAAA Pak AAA PakAdams Pest Control Adams Pest ControlAmenities Australia Amenities AustraliaAnchor Fonterra FoodservicesAquamenities Amenities AustraliaAroma Senses Guest Pak AmenitiesAsian Selection Pacifi c West FoodsAspin eLearning Aspin GroupAspin Training Aspin GroupAustralasian Gaming Expo (AGE) Gaming

Technologies AssociationAutomatic Shoe-Shine Automatic Shoe-ShineAutomatix Pty Ltd POPCAKE “The Pancake

Company”Avery Berkel Brice AustraliaAxxonsoft Sigma Security Solutions B

BakerLux UNOX AUSTRALIABakers Maison Bakers MaisonBakerTop UNOX AUSTRALIABalconi BonfoodBallograf Pens Pens.com.auBarmetrix BarmetrixBega Fonterra FoodservicesBelair BelairBerri LionBic Pens Pens.com.auBioCane BioPakBioCup BioPakBioCutlery BioPakBioPlastic BioPakBioPlate BioPakBirkenstock Fraser and Hughes - The Cooks ShopBlue Gizmo Ace Filters AustralasiaBNZ Grinders Coffee Works ExpressBonnet Neve Baker RefrigerationBosch Sigma Security SolutionsBrita Purity C Brita Water Filter SystemsBrita Purity ST Brita Water Filter Systems C

Candles Recharge Candles RechargeCaprigiani Moffat Pty LimitedCarotino CarotinoCeado Sammic Australia

CELLAGUARD BOC LimitedCELLAMIX BOC LimitedChefLux UNOX AUSTRALIAChefTop UNOX AUSTRALIAChoices Gluten Free Choices Gluten FreeClaris Culligan WaterClax Diversey Australia Pty LimitedCobram Murray Goulburn Co-Operative Co. LtdCoco Pops Kellogg (Australia) Pty LtdConvect Max Food Equipment Distributors Pty LtdConvotherm Moffat Pty LimitedCoon LionCordless Filter Machine CFM AustraliaCore Super Intrust SuperCossiga Perfect Fry CompanyCountry Cuisine Country Cuisine (Australia)

Pty LtdCriocabin Baker RefrigerationCrisco OilstreamCross Pens Pens.com.auCulligan Culligan Water D

Dairy Farmers LionDeli-Wrap DetpakDevondale Murray Goulburn Co-Operative Co. LtdDexter Russell VGM InternationalDiRossi DiRossi Foods Pty LtdDivella BonfoodDMT VGM InternationalDucats Edlyn Food Pty LtdDuke & Windsor Amenities AustraliaDuratop Nextrend Hospitality Furniture

E Econopump Ace Filters AustralasiaEdlyn Foods Edlyn Food Pty LtdElcold Refrigeration Quirks AustraliaEmperor Makmur Enterprises Pty LtdEOI Peerless FoodsEpson Ordermate POSEuro’cryor Baker RefrigerationEverpure Culligan WaterExecutive Super Intrust Super

FFarm Pride Farm Pride

BRAND NAMES & SUPPLIERS INDEX

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Australian Hospitality Directory 2012 109www.hospitalitydirectory.com.au

Fiamma Sammic AustraliaFischer VGM InternationalForumla 40 Peerless FoodsFranke Coffee Machines Coffee Works ExpressFraser and Hughes Fraser and Hughes

- The Cooks ShopFrylow Ace Filters AustralasiaFrytol Peerless Foodss

GGarbin Food Equipment Distributors Pty LtdGas Max Food Equipment Distributors Pty LtdGenovese Genovese CoffeeGilchrist & Soames Amenities AustraliaGolden Joy Golden Joy Bakeware Pty LtdGolden Wok Makmur Enterprises Pty Ltd

HHakka Hakka FoodsHeute Automatic Shoe-ShineHo Mai Makmur Enterprises Pty LtdHobart Complete KitchenwareHP Ordermate POS

IIarp Baker RefrigerationIBM Synergy Computer TechnologyIce Bear VGM InternationalInline Future Products Group (FPG)Inoksan Food Equipment Distributors Pty LtdIntrust360° Intrust SuperIrinox SKOPE RefrigerationISA Refrigeration Quirks AustraliaIsomac Coffee Machines Coffee Works Express

JJonmaster Diversey Australia Pty Limited

KKiewa Murray Goulburn Co-Operative Co. LtdKitchenaid Complete KitchenwareKleenheat Gas Wesfarmers Kleenheat GasKT&C Sigma Security SolutionsKwik-Gas Wesfarmers Kleenheat Gas

LLibbey Complete KitchenwareLiddells Murray Goulburn

Co-Operative Co. LtdLineMiss UNOX AUSTRALIA

Lotus Hakka FoodsLucky 7 Convenience Stores Campbells WholesaleLuxor Pens Pens.com.auLynches Sauces Country Cuisine (Australia) Pty LtdLyndon Grove Edlyn Food Pty Ltd M

Mainland Fonterra FoodservicesMalouf Space Mezze Country Cuisine

(Australia) Pty LtdManconi Brice AustraliaManitowoc Baker RefrigerationMarine Guest Pak AmenitiesMazzer Espresso Grinders Genovese CoffeeMenustylist MenustylistMiracle Peerless FoodsMISA SKOPE RefrigerationMitcham Trading PolymedicMotta Bonfood

NNatural Essence Guest Pak AmenitiesNeumaker Perfect Fry CompanyNutri-Grain Kellogg (Australia) Pty Ltd O

OilHandy Ace Filters AustralasiaOMAS Brice Australia

P Pacifi c West Pacifi c West FoodsPail-Pak DetpakParker Pens Pens.com.auPauls Full Cream Milk Parmalat Australia LtdPauls Rev Low Fat Milk Parmalat Australia LtdPauls Skinny Milk Parmalat Australia LtdPauls Thickened Cream Parmalat Australia LtdPerfect Fry Perfect Fry CompanyPerfect Italiano Fonterra FoodservicesPermagard Kingfrog NSWPest Free Kingfrog NSWPizzamaker Perfect Fry CompanyPopcake Foodservice POPCAKE “The Pancake Products Limited Company”Posifl ex Ordermate POSPower2Print Power2PrintPPCA Phonographic Performance

Company of AustraliaPremier Amenities Amenities AustraliaPura Lion

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PRODUCTS & SERVICES DIRECTORY

110 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Pura Culinary Oils Peerless FoodsPysect Kingfrog NSW

RRebbit DetpakResol Nextrend Hospitality FurnitureRheem Culligan WaterRice Bubbles Kellogg (Australia) Pty LtdRipple-Wrap DetpakRoband Complete KitchenwareRobot Coupe Complete KitchenwareRossi Boots Fraser and Hughes - The Cooks ShopRoyal Botanic Gardens Range Country Cuisine

(Australia) Pty Ltd

SSafelock True Blue ChemicalsSalmon Solutions Pacifi c West FoodsSammic Sammic AustraliaSamsung Ordermate POSSamsung Sigma Security SolutionsSan Benedetto BonfoodSantos Sammic AustraliaSaraya “Smart San” Kingfrog NSWSebel Furniture Sebel AustraliaSedja Nextrend Hospitality FurnitureSeito F & B Management System Synergy

Computer TechnologySelect Super Intrust SuperSenor Tech Synergy Computer TechnologyShademakers NZ Instant Shade UmbrellasSiesta Nextrend Hospitality FurnitureSKOPE SKOPE RefrigerationSkope Refrigeration Quirks AustraliaSkyspan Instant Shade UmbrellasSlayer Expresso Machines Coffee Works ExpressSmart Candle Smart Candles Australia Pty LtdSoft Care Diversey Australia Pty LimitedSolutions True Blue ChemicalsSony Sigma Security SolutionsSpecial K Kellogg (Australia) Pty LtdSpidoCook UNOX AUSTRALIASQUEEK Guest Pak AmenitiesStreet Smart Umbrella Yarra Shade Co Pty LtdSultana Bran Kellogg (Australia) Pty LtdSuma Diversey Australia Pty LimitedSuper Stream Intrust SuperSynergyPOS Synergy Computer Technology

TTASKI by Diversey Diversey Australia Pty LimitedTasmanian Heritage LionTasselli Refrigeration Quirks AustraliaTecfrigo Baker RefrigerationTerreno BonfoodThermatech Food Equipment Distributors Pty LtdTommee Tippee Ecomist AustraliaTORK SCA Hygiene AustralasiaToshiba Synergy Computer TechnologyTurbofan Moffat Pty Limited U

Ubert Baker RefrigerationUBERT Brice AustraliaUnis Perfect Fry Company

VVaalia Yoghurts Parmalat Australia LtdVacchii Guest Pak AmenitiesVatman CarotinoVestfrost Refrigeration Quirks AustraliaVictorinox Knives Fraser and Hughes

- The Cooks ShopVimitex Sammic AustraliaVolkswagen Caddy Maxi Van Volkswagen

Commercial VehiclesVolkswagen Caddy Van Volkswagen

Commercial VehiclesVolkswagen Transporter Volkswagen

Commercial Vehicles W

Waldorf Moffat Pty LimitedWanzl Brice AustraliaWashtech Moffat Pty LimitedWEGA Coffee Machines Coffee Works ExpressWEGA Espresso Machines Genovese CoffeeWerzalit Nextrend Hospitality FurnitureWestern Star Fonterra FoodservicesWoods Condiments Edlyn Food Pty LtdWusthof Knives Fraser and Hughes

- The Cooks Shop

Y Ytelco Ytelco Pty Ltd

ZZECO Ace Filters AustralasiaZenith Kwik Kopy Australia

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PRODUCTS & SERVICES DIRECTORY

Australian Hospitality Directory 2012 111www.hospitalitydirectory.com.au

AAAA Pak 92Accredited Online Training 11Ace Filters Australasia 29Adams Pest Control 106Allplastics Engineering P/L 94Amenities Australia 36AML Accounting Services 103APRA/AMCOS 14Aspin Group 6Automatic Shoe Shine 93

BBaker Refrigeration 42Bakers Maison 95Barmetrix 82Bartercard Australia 70 - 71Belair 92Bezzera Australia Coffee Machines 36BioPak 92Birko Heaters Australia Pty Ltd 40 - 41BOC Limited 4Bonfood 101Books For Cooks 82Brice Australia 35Brisbane North Institute of TAFE 82Brita Water Filter Systems 31, 50

CCampbells Wholesale Distribution IFC - 1Candles Recharge 87Cater Fix Pty Ltd 87CFM Australia Pty Ltd (AIV Food) 90Chisholm Institute 8, 9Choices Gluten Free 100Citroen Australia 72, IBCCoffee Works Express 96Complete Kitchenware 88Country Cuisine 96Culligan Water 32 - 33

DDesons Furniture Pty Ltd 60 - 61Detpak 89Diners Club OBC

DiRossi Foods Pty Ltd 42Diversey Australia Pty Ltd 88

EEcomist Australia 106Edlyn Foods Pty Ltd 98Elag Pochetta 94

FFarm Pride 5Fiat Commercial Vehicles 76 - 77Fonterra Foodservice 44 - 45Food Equipment Distributors 24 - 25Fraser & Hughes Pty Ltd 18 - 19Future Products Group (FPG) 34

GGaming Technology Association 15, 66Genovese Coffee 97Golden Joy Bakeware 28Guest Pak Amenities 92

HHakka Foods 94Hyundai 74 - 75

IIce Master Pty Ltd 91Iceberg Enterprises Pty Ltd 37Impact Business Forms 83Instant Shade Umbrella 62 - 63Intrust Super 67

KKellogg (Aust) Pty Ltd 46 - 47Kikkoman Australia Pty Ltd 56 - 57Kingfrog NSW 105Kurrajong Kitchens 95Kwik Kopy 64

LLion 2

MMakmur Enterprises Pty Ltd (Emperor) 98

ADVERTISTERS INDEX

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112 Australian Hospitality Directory 2012 www.hospitalitydirectory.com.au

Marinucci Packaging 92Menu Company (The) 106Menustylist 106Mission Foodservice 52Mitcham Trading 34Moffat Pty Ltd 16Murray Goulburn Co-operative Limited 48 - 49

NNestle Professional 51Nextrend Furniture 102

OOilstream 30Ordermate POS 84

PPacifi c West Foods Australia 101Parmalat Australia 54 - 55Peerless Foods Pty Ltd 53Pens.com.au 104Perfect Fry Company 87Popcake “The Pancake Company” 93Power2Print 68 - 69PPCA - Phonographic Performance 12Company of Australia

QQuirks Australia 20

RRedCat Pty Ltd 84Robot Coupe Australia Pty Ltd 22 - 23

SSammic Australia 88SCA Hygiene Australasia – Tork 26 - 27Sebel Australia 58SEO Easy Pty Ltd 106Sigma Security Solutions 64SKOPE Refrigeration 35Smart Candle Australia Pty Ltd 102SynergyPOS 84

TTAFE NSW - Sydney Institute 10The General Mat Company 102True Blue Chemicals 88

UUNOX AUSTRALIA Pty Ltd 21

VVatman 38 - 39Vectron Systems Pty Ltd 84VGM International 91Viva Glassware 86Volkswagen 78 - 79

WWanzl 94Wesfarmers Kleenheat Gas 104Wise Training 6

YYarra Shade Co. 59Ytelco Pty Ltd 65

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PRODUCTS & SERVICES DIRECTORY

Australian Hospitality Directory 2012 113www.hospitalitydirectory.com.au

OUTSTANDING

FUEL E C O N O M

Y

citroen.com.au

FREE CALL 1800 804 747 OR VISIT CITROEN.COM.AU

LESS CASH, MORE CARRY

^Combined city/highway driving for Citroën Berlingo 1.6 Diesel Engine as per Australian Standard ADR 81/01. BWMCIT5963_AHD

1.6L DIESEL 5-SPEED MANUAL

CHOICE OF STANDARD OR LONG BODY

60/40 SPLIT TWIN-GLAZED REAR BARN DOORS

DRIVER’S AIRBAG, ABS WITH EBD AND EBA

POWER STEERING, CRUISE CONTROL AND SPEED LIMITER

CD PLAYER AND AUDIO CONTROLS ON STEERING COLUMN

With a frugal diesel engine delivering fuel consumption of 5.8 litres per 100 kilometres, the Citroën Berlingo stretches your fuel budget

further. It offers one of the best load spaces in its class with an 850kg payload and a load volume of more than three cubic metres,

accommodating two Euro pallets with ease. The cargo space is easily accessed via 60/40 split rear barn doors that open to almost 180 degrees

and a side sliding door for efficient loading and unloading, whatever your cargo. The Citroën Berlingo, helping you move more for less.

Page 116: AHD Annual 2012

Wwhen you open your door to growth you

15

1.2

07

19

4

-33.872954

© 2011 Diners Club Pty Limited ABN 35 004 343 051. Diners Club® is the registered trademark of Diners Club International Limited used and registered throughout the world.

welcome a higher spending clientele with diners clubAccepting Diners Club cards gives you access to cardholders who can help grow your

Target high spending customers

Our members are some of the highest spending cardholders in Australia and they actively

you with our online Merchant Finder.

You will also be tapping in to the lucrative corporate market, as many of our Corporate Card Members are mandated to use their card for business hospitality.

Getting started is easy and costs you nothing

We can get you started easily by linking our merchant facility to your existing terminal. There are no upfront costs, account keeping or ongoing fees and commission is only charged when a transaction is processed . . . so we only make money if you are too.

For further information email [email protected] or call 1300 360 060.