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Christchurch International Airport Limited CIAL Facilities Services
Policy & Procedures Manual Airport Access Procedure
Authorised By: Compiled By:
Manager Airport Facilities Manager Airport Facilities
Date Issued: 02 March 2010 Index: A5
s:\operations and infrastructure\facilities services\general\standards\airport access procedure.doc Page 1 of 6
AIRPORT ACCESS PROCEDURE
1 PURPOSE
This document identifies the procedures to be followed to manage our visitors/customers when on
site in and around CIAL security and restricted areas. In event of an incident or an emergency
there is a record of all Visitor/Contractors and their location to assist in an evacuation if required.
2 SCOPE
Intended for use by CIAL Facilities Services Staff, every contractor, consultant and sub-contractor
(including employees of every contractor, consultant and sub-contractor) who carry out work on
the CIAL Site.
3 CONTINUOUS IMPROVEMENT
It is the policy of CIAL Facilities Services to continually improve (for example as needs or
technology changes). This then creates an ongoing need to make alterations to this document. The
reader must ensure that the current version is being used.
To assist CIAL Facilities Services to continually improve, please advise the Manager Airport
Facilities if there is something in this document that is missing or that can be improved upon.
4 COPYRIGHT
Please feel free to copy this document, however before doing so, ensure:
Approval is obtained from the Manager Airport Facilities.
The document is copied in its entirety.
CIAL Facilities Services are acknowledged as the original source.
5 DEFINITIONS (CIAL TERMANOLOGY)
Security Areas – These are sections of the Airport that are within the designated security
boundaries which includes parts of the International and Domestic Terminal Buildings beyond
the Security Screening Points, as well as all areas within the perimeter fence line, including
Apron Manoeuvring areas, taxiways, & Runways (Refer Drawings).
Restricted Areas – International Arrivals Hall (NZ Customs controlled). All areas other than
the security areas where the general public do not have right of access.
Landside Areas – These are areas where the general public can access.
6 INFORMATION CONTACTS
CIAL Facilities Services staff and the Manager Airport Facilities may be contacted by telephoning
CIAL Facilities Services (ph: 353-7080). The fax number is 353-7090 and the E-mail address is
[email protected]. CIAL Facilities Services is located at 818 Wairakei Rd.
Christchurch International Airport Limited CIAL Facilities Services
Policy & Procedures Manual Airport Access Procedure
Authorised By: Compiled By:
Manager Airport Facilities Manager Airport Facilities
Date Issued: 02 March 2010 Index: A5
s:\operations and infrastructure\facilities services\general\standards\airport access procedure.doc Page 2 of 6
7 ASSOCIATED DOCUMENTS
CIAL Facilities Services Procedure – “Requirements for Contractors” document.
Health and Safety manual
Hazard Register
CAA Rule 19-357
8 PROCEDURE
8.1 ACCESS TO SECURITY AREAS
Any person requiring access to the security area must obtain and display on the outer garment an
Airport Identity Card (temporary or permanent) after completing the necessary documentation by
AVSEC.
That person must have also attended an induction / security awareness training course from CIAL
or be accompanied by a permanent ID card holder who has completed the training course.
The Airport ID cards only permitted use, is to gain access to or remain in the security / restricted
areas for the purpose of the duties to be performed.
The Airport ID cards remain the property of AVSEC and must be returned at the completion of the
job / visit.
8.1.1 TEMPORARY AIRPORT IDENTITY CARD REQUIREMENTS
A temporary self-expiring Airport ID card will be issued initially for a maximum period of seven
days, renewable to a maximum period of 2 weeks. If access is required for a longer period of
time an AVSEC Airport ID card application form must be completed and a temporary self
expiring Airport ID card will be issued in the interim.
Before a temporary Airport ID card is issued, a positive form of identification must be
presented to AVSEC. The preferred ID is a Drivers Licence.
A permanent Airport ID card holder must accompany the person requesting a temporary
Airport ID card.
All temporary Airport ID card holders shall be escorted to and from the designated place of
work by a holder of a permanent Airport ID.
The temporary Airport ID card holder must remain in that place of work, the permanent card
holder is not required to remain at the place of work. Note: If access is required for a period
of less than one day a daily self expiring Airport ID card is available at the AVSEC screening
points in the Terminal Building. All other requests for Airport ID cards are to be made at the
AVSEC Administration Office. A Permanent Airport ID card holder must accompany the person
requesting access to the security areas.
8.1.2 PERMANENT AIRPORT IDENTITY CARD REQUIREMENTS
A permanent Airport ID Card will be issued after the appropriate AVSEC application form
requesting a permanent Airport ID has been completed. This form requires an approval
signature from the Manager Airport Facilities and an AVSEC security check. This process
usually requires 14 days to complete.
A permanent Airport ID is issued for a maximum period of 3 years.
Christchurch International Airport Limited CIAL Facilities Services
Policy & Procedures Manual Airport Access Procedure
Authorised By: Compiled By:
Manager Airport Facilities Manager Airport Facilities
Date Issued: 02 March 2010 Index: A5
s:\operations and infrastructure\facilities services\general\standards\airport access procedure.doc Page 3 of 6
8.1.3 USE OF LIFT 2 INTERNATIONAL TERMINAL BUILDING
Lift 2 services the International Terminal Building Basement area to Plantroom R4 landing
through to the Ground Floor NZ Customs restricted area and the First Floor AVSEC Security
area.
Staff, visitors and contractors may use this service lift to gain access to Plantroom R4 or the
basement at anytime.
Access to the first floor security area using Lift 2 is restricted to when this area is not in the
“secure mode”. At all other times access is via the AVSEC screening point. No exceptions.
Access to the Ground Floor NZ Customs controlled area is permitted when the International
Arrivals hall is not in use. Access at any other time see section titled “Access to Restricted
Areas”.
8.2 ACCESS TO RESTRICTED AREAS
Any person wanting access to the Terminal Building Restricted areas must ensure that appropriate
approval has been granted and have obtained and Airport ID card or CIAL Visitors Pass.
8.2.1 NZ CUSTOMS RESTRICTED AREA
To access NZ Customs controlled area (International Arrivals Hall) contact Stu Lumsden, Ph:
358-0611, or extn 34611 or one of the NZ Customs Team Leaders.
Staff, contractors, and visitors moving through the NZ Customs Primary Immigration lines
during passenger processing are requested to stop at a Customs Kiosk and present their
Airport ID / CIAL Visitor Pass before proceeding.
Access to NZ Customs / MAF search area is prohibited during passenger processing except for
in an emergency. In the event access is required prior permission from Stu Lumsden or an NZ
Customs Team Leader must be obtained.
8.2.2 CIAL RESTRICTED AREAS
To access CIAL restricted areas, contractors / visitors are required to display an Airport ID
card or CIAL Visitors Pass unless accompanied by a permanent Airport ID card holder at all
times.
8.3 TENANTED / LEASED AREAS
For access to tenanted areas located inside the AVSEC controlled security area or NZ Customs
restricted area, the requirements of the section titled “Access to Security Areas” or the section
titled “Access to Restricted Areas” still apply. For all other tenanted / leased areas, it is up to the
individual tenant / leasee to manage their visitors / contractors.
8.4 VISITOR PASS REGISTER
CIAL Facilities Services has implemented a Visitor Control Pass system to control all visitors /
contractors requiring access to “Restricted and Landside” areas of the Airport except for common
public areas.
8.4.1 VISITOR PASS BOOK LOCATIONS
There are two register locations for this system:
CIAL Facilities Services Reception, 818 Wairakei Road
CIAL Customer Services Reception, First Floor Domestic Terminal Building.
Christchurch International Airport Limited CIAL Facilities Services
Policy & Procedures Manual Airport Access Procedure
Authorised By: Compiled By:
Manager Airport Facilities Manager Airport Facilities
Date Issued: 02 March 2010 Index: A5
s:\operations and infrastructure\facilities services\general\standards\airport access procedure.doc Page 4 of 6
Visitors/contractors requiring access to CIAL areas within the Terminal Building are to report to
CIAL Customer Services Reception. All other visitors / contractors requiring access to CIAL’s
owned lands and buildings, will report to CIAL Facilities Services Reception.
8.4.2 ISSUING A VISITOR PASS
CIAL staff issuing Visitor Passes must obtain and record in the register the following information
from the Visitor / Contractor and this information is to be verified. Access shall be denied if the
information is incorrect or not forthcoming.
1. The name of each person requesting the pass.
2. The organisation they work for, or represent.
3. The name of the CIAL contact person. The visitor must demonstrate a legitimate reason
to have access to CIAL controlled areas. Phone the person concerned and advise them
their Visitor/Contractor has arrived.
4. Ascertain the nature and/or location of their visit.
5. Verify the identity of the person requiring the access if unknown to you. Ask for their
drivers license or some other form of identification.
6. Make sure the contractor / visitor reads the “Rules for Visitors” and understands them
before signing the Register.
7. Advise the Visitor/Contractor the Visitor Pass is valid for that day only. At the end of the
working day or when they are ready to depart from the Airport, he or she must return
the access cards and keys issued to them and sign off the Visitors Register. If continued
access is required after hours, the return of the access cards and keys can be made at
the Pier Help Desk. The “sign off” of the Visitors Register can be completed by customer
Services Duty Supervisor on advice from the Pier Help Desk.
8. Visitors/Contractors requesting vehicle parking near the Terminal Building area must
make the necessary arrangements with Airport Customer Services as to where they can
leave the vehicle without incurring an infringement notice.
8.5 SAFETY SECURITY
Contractors / Visitors must receive a safety / security briefing relevant to the area they are working
in (Use Training Check Sheet).
8.6 BREACHES OF SECURITY REQUIREMENTS
Breaches of security requirements are treated seriously by CIAL and the Aviation Security Service.
Consequential action may include permanent forfeiture of an Airport ID card and / or a fine of up to
$2000 to the individual (who is personally responsible for payment).
Christchurch International Airport Limited CIAL Facilities Services
Policy & Procedures Manual Airport Access Procedure
Authorised By: Compiled By:
Manager Airport Facilities Manager Airport Facilities
Date Issued: 02 March 2010 Index: A5
s:\operations and infrastructure\facilities services\general\standards\airport access procedure.doc Page 5 of 6
9 AIRPORT IDENTITY CARD MATRIX
Access Request Area Requirements
Security Areas
=1 Day
Temporary Self Expiring ID Card
• Permanent card holder present at request.
• Personal ID required (Drivers License).
• Escort to and from work area.
• Available at AVSEC screening points or Admin.
• Induction requirements as per training Check Sheet.
>1 Day
<7 Days
Temporary Self Expiring ID Card
• Permanent card holder present at request.
• Personal ID required (Drivers License).
• Escort to and from work area.
• Available at AVSEC Administration only.
• Induction requirements as per training Check Sheet.
>14 Days
<3 Months
Temporary ID Card,
Computer generated yellow /
black ID card
• AVSEC Airport Identity Card Application
• Permanent card holder present at request.
• Personal ID required (Drivers License).
• Available at AVSEC Administration only.
• Issue of temporary self expiring card for interim.
• Induction requirements as per training Check Sheet.
>3 Months
Permanent ID Card
• AVSEC Airport Identity Card Application
• Permanent card holder present at request.
• Personal ID required (Drivers License).
• Available at AVSEC Administration only.
• Issue of temporary self expiring card for interim.
• Induction requirements as per training Check Sheet.
Restricted Areas
Customs Controlled Area • All of the above Airport ID Cards are acceptable; OR
• CIAL Visitor Pass;
• Permission granted by Customs before entry.
• There is to be no entry into the search area when the area is in operation.
• Induction requirements as per training Check Sheet.
CIAL Controlled Area • All of the above Airport ID Cards or CIAL Visitor Pass are acceptable.
• No ID required if escorted at all times by a Permanent Airport ID card holder.
Christchurch International Airport Limited CIAL Facilities Services
Policy & Procedures Manual Airport Access Procedure
Authorised By: Compiled By:
Manager Airport Facilities Manager Airport Facilities
Date Issued: 02 March 2010 Index: A5
s:\operations and infrastructure\facilities services\general\standards\airport access procedure.doc Page 1 of 6
TRAINING CHECK SHEET
All Contractors required to work in any area at Christchurch International Airport must complete the
following relevant safety and security training.
Airside Operations Completed Date Contractor
Signature
CIAL
Signature
1. Foreign Object Debris. Keeping the workplace tidy. Picking up all rubbish.
2. Ensuring that vehicles are clear of loose debris before moving from site at all times.
3. Requirement to remain in work area.
4. Awareness of aircraft. Keeping a clear distance of 3 metres. Awareness of aircraft movements.
5. Prohibition of any electrical devices within 8 metres of a refuelling aircraft (including cellphones).
6. Location of apron phones.
7. No Smoking.
8. Wearing of high visibility jackets.
9. Awareness of not leaving tools / equipment unattended in public area apron.
10. Prohibition of animals / friends or members of the family.
RESTRICTED AREAS (Customs controlled)
1. Do not interact with passengers.
2. Guard and secure worksite.
3. Do not leave tools / equipment unattended.
4. No Smoking.
5. Ensure correct procedure in entering / exiting access doors.
6. Knowledge of area evacuation procedure.
CIAL CONTROLLED AREAS (Basement)
1. No Smoking.
2. Knowledge of area evacuation.
3. Health & Safety issues in relevant area.
Landside
1. Protection of public from work site.
2. Location of services.
3. Minimisation of noise.
4. Tidy work area.