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AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App “AirWatch MDM Agent”. 2. Download AirWatch MDM Agent by selecting the FREE box, then select “Install”. 3. Enter in your Apple ID username and password. *Please note no charges will be made to your account. The AirWatch App is free. If you do not have an Apple ID you will need to create one at this time. 4. Once download is complete, click on the “AirWatch MDM” App. 5. Select “OK” for allowing AirWatch to send you push notifications.

AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

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Page 1: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

AirWatch for Apple Devices

Installing and Enrolling into AirWatch:

1. Navigate to the App Store and search for the App “AirWatch MDM Agent”.

2. Download AirWatch MDM Agent by selecting the FREE box, then select “Install”.

3. Enter in your Apple ID username and password. *Please note no charges will be made to your account. The

AirWatch App is free. If you do not have an Apple ID you will need to create one at this time.

4. Once download is complete, click on the “AirWatch MDM” App.

5. Select “OK” for allowing AirWatch to send you push notifications.

Page 2: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

6. Select “Continue without email address” or the QR code symbol. “ ”

a. For Server: Enter the server URL: https://aw.uwhealth.org Enter Group ID: uwh Select “Continue”.

b. For QR code please scan the Code below:

Page 3: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

7. Enter in your Network User ID and Password and select “Continue”.

8. Accept the Terms of Use.

9. Select “Install”, and “Install Now”.

Page 4: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

10. Select “Install” and “Done”.

11. Enrollment is Complete.

Notice: Your mobile device access will not be enabled until your Mobile Device Consent form is received by Systems Security. Systems Security will notify you when your access is enabled. The mobile device consent form can be found at: https://apps.uconnect.wisc.edu/emailforms/form.jsp?ef=168.

Problems or Questions?

Please contact the Help Desk at 265‐7777

Page 5: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

 

AirWatch for Android Devices 

Prerequisite: A pre‐requisite to have before you begin to enroll your device is to make sure the device can connect to Google Play Store which requires a Google account to be setup on the device.  AirWatch Agent Enrollment: 

1. Open the Google Play Store application, and search for “AirWatch MDM Agent”. You will see a screen similar to the screen below. Click on the AirWatch MDM Agent and you will be directed to the installation screen. Select “Install”. 

 

 

2. Your device will redirect you to a request permissions page which will allow the application to access your device details. Select “Accept”. 

 

Page 6: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

 3. After accepting the permissions, installation will begin shortly and you will then see an 

installation screen similar to the one below. Note the installing icon (  ) in your device’s status bar. When the download icon is no longer moving up and down, the download is complete and select Open AirWatch MDM Agent App.  

 

4. On the Choose Authentication Method select “Server Details” or “QR code”. 

 a. For Server details: 

Enter the server URL: https://aw.uwhealth.org Enter Group ID:  uwh Select “Continue”. 

 

 

 

 

Page 7: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

 b. For QR code please scan the Code below: 

 

*If on a Samsung device please complete steps 5 through 7.  If not please skip to step 8.  5. On the Install Enterprise Service pop‐up Select “OK”. 

  

6. When taken to the Play Store Select “Install” the AirWatch Samsung Service, and “Accept”   

  

  

      

Page 8: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

 7. Select “Activate” on the Activate device administrator screen 

 

  

8. Enter in your network User ID and Password, and select “Continue”. 9. Read through and “Accept” the Terms of Use. 10. Select “Get Started” on the Part 2: Secure screen. 

  

11. Select “Continue” on the Grant permissions to AirWatch screen  

  

Page 9: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

 12. On the Activate Device Administrator screen Select “Activate”. 

 

   

13. Select “Continue” on the Part 3: Configure screen.  

  

14. Select “Continue” on the Install Applications screen.  

 

Page 10: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

  

15. “Select” Exit. 16. AirWatch setup is finished when the screen below displays. 

 

 Notice: Your mobile device access will not be enabled until your Mobile Device Consent form is received by Systems Security. Systems Security will notify you when your access is enabled. The mobile device consent form can be found at: https://apps.uconnect.wisc.edu/emailforms/form.jsp?ef=168. 

Problems or Questions? Please contact the Help Desk at 265‐7777

Page 11: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

Haiku Quick Start Guide for Health Link (Epic)

at UW Health

ITS-Medical Informatics (11/8/11)

Page 12: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

Getting Started .................................................................... 3 Log in ..............................................................................................4 What is an activity? .......................................................................4 Find Your Patients ................................................................ 5 Open another patient list .............................................................5 Access your schedule ...................................................................6 Find patients not on your patient list or schedule ...................8 Identify patients with new results and notes ............................9 Review Patient Information .............................................. 10 Review a snapshot of medical information .............................10 Review Results ................................................................... 11 Review results .............................................................................11 Review a patient's new or abnormal results ...........................12 View a graph of results ..............................................................13 Focus on one of the results ........................................................13 Focus on one instance of a result ..............................................14 In Basket ............................................................................ 15 Review and send messages .......................................................16 Prioritize messages .....................................................................17 Reply to or forward a Staff Message ........................................18 Review or reassign a Result Message ......................................19 Send a reminder about a result you want to follow up on ...20 Remove read messages from your In Basket ..........................20 Review Previous Encounters ............................................ 21 View details from previous encounters ...................................21 Contact Care Team Members......................................... 22 Contact previous care team members ......................................22

Table of Contents

Page 13: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

3 Getting Started

Welcome to Haiku, the mobile version of Health Link for the Apple iPhone® or iPod touch®.

Getting Started

Page 14: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

4 Getting Started

Log in

1. On your device, tap the Haiku icon. 2. Enter your user ID and password in the login fields.

! If you forget your user ID or password, call the UWHC Help Desk at 265-7777, or the UWMF Support Center at 829-5474.

What is an activity?

Each activity supports a specific task, such as reviewing the chart or reviewing past encounters. You can access activities from the tabs on the bottom of the screen or by tapping a patient's name from the schedule or patient list.

Page 15: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

5 Find Your Patients

Your patient lists and schedule from Hyperspace are available on your handheld device. Tap the patient's name to open the chart.

Open another patient list

Tap , then tap Patient Lists at the top of the screen. The Patient Lists Manager opens, and you can access available system lists.

Find Your Patients

Page 16: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

6 Find Your Patients

Access your schedule

Tap to open your schedule. The schedule opens to the current day. Past and future days might also be available.

The schedule shows each patient's age and gender, as well the appointment type. For UW Health, these will display department abbreviation. For example, WTINTMD is West Towne Internal Medicine.

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Formatted: Font: (Default) Palatino Linotype, 12 pt, Fontcolor: Auto, Not Expanded by / Condensed by

Formatted: Font: (Default) Palatino Linotype, 12 pt, Fontcolor: Auto, Not Expanded by / Condensed by

Page 17: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

7 Find Your Patients

The ring icons that appear under the appointment time specify when the appointment occurs and its length. If you are a surgeon, your cases appear with a surgical icon.

Previous appointment (yellow), 15 minutes

Current appointment (green), 30 minutes

Future appointment (blue), 15 minutes

Surgery

Page 18: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

8 Find Your Patients

Find patients not on your patient list or schedule

Tap to open the Patient Search activity.

From this screen, you can search for patients by name. Enter the patient's last name, followed by a comma and the patient's first name. The search returns a list of all patients matching that name, in alphabetical order. Other identifying information also appears so you can be sure you have the correct patient.

TIP: Search for a patient by entering his medical record number.

Page 19: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

9 Find Your Patients

Identify patients with new results and notes

When a patient has new information in her chart that you haven't reviewed, icons appear in the patient list. A key to the icons appears below.

Result

Abnormal result

Critical result

New note

! The Green dot displays a result, please look at the result to determine if abnormal or normal.

Page 20: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

10 Review Patient Information

Review a snapshot of medical information

You can see an overview of the patient's current medical information in the Patient Summary activity. This includes medications, allergies, and the problem list.

The icon indicates a patient-reported medication.

Review Patient Information

Page 21: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

11 Review Results

You can view a patient's lab, imaging, microbiology, and EKG results from the Results activity.

Review results

After you open the patient's chart, tap to access the Results activity.

• For lab tests, a table of lab results appears. • For imaging or EKG results, you can see result narratives but not

transcriptions. Also, you cannot see scans (such as Midmark ECG). Most radiology repts will appear, but certain ones, such as mammogram, bone mineral density, and pathology will not appear.

Review Results

Formatted: Font: (Default) Palatino Linotype, 10 pt, Fontcolor: Auto, Not Expanded by / Condensed by

Page 22: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

12 Review Results

TIP: Tap and hold your finger on one of the results to see the reference range for that component:

Review a patient's new or abnormal results

An icon appears in the patient list for patients with any new results. These same icons appear in the Results activity, with the exception of the Other result flag, which only appears in the patient list.

The Green dot displays a result, please look at the result to determine if abnormal or normal.

Abnormal result

Critical result

Other result (Your organization determines the meaning of this flag.)

Page 23: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

13 Review Results

View a graph of results

Review discrete lab results in a graph. While in the Results activity, turn your device horizontally.

Each result component appears on the graph in a unique color. To help you match the line color to a particular result component, a key appears at the top of the graph.

Focus on one of the results

Tap the colored circle on the left side of the screen that corresponds to that component's color. The line that represents that component appears brighter than the other lines.

TIP: Slide your finger up and down in order to choose the component you want to bring to the front of the graph.

Page 24: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

14 Review Results

Focus on one instance of a result

Each white data point on the graph represents a specific lab result for that component. Tap and hold near a data point to view information specific to the particular lab result, including the actual result value, the reference range, the result date, and the result time.

Page 25: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

15 In Basket

In the In Basket activity, you can read and reply to Staff and Results messages.

Tap to access the In Basket activity.

In Basket

Page 26: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

16 In Basket

Review and send messages

In Basket is Epic's communication hub where you can send and receive messages, similar to e-mail, and work through tasks. You can easily complete your tasks by marking a message as Done or Reviewed, or by following up in other ways.

Tap the name of the folder you want to open.

Page 27: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

17 In Basket

Prioritize messages

Icons appear in the message list to help you prioritize the messages. The following icons appear in the list of Staff messages:

High priority

Low priority

Unread message

Pended message (In Hyperspace, you can mark messages that you want to remain in your In Basket as pended).

Page 28: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

18 In Basket

Reply to or forward a Staff Message

After reading a message, you can reply to the message or forward it.

1. From the In Basket screen, select the Staff Messages folder.

2. Select the message you want to respond to. 3. Tap to reply to or forward the message. The response

options appear.

Tap the response option you want to take and complete your message. You can add the following flags to your messages:

Flag recipient to call you.

Flag message as high priority.

Page 29: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

19 In Basket

Review or reassign a Result Message

Other icons appear when viewing the Results Message list. The following icons appear only for Result messages:

These icons indicate that the patient has abnormal results. The smaller icon indicates that you have read the message, and the larger one indicates that you haven't read the message yet.

These icons indicate that the patient has critical results. The smaller icon indicates that you have read the message, and the larger one indicates that you haven't read the message yet.

This icon indicates that the patient had a previously abnormal result for this order.

The green circle in this icon indicates that all the patient's orders have been resulted. The number indicates the total number of orders.

This icon indicates that not all orders for this patient have been resulted. For example, this icon indicates that six orders have been resulted but there are additional orders outstanding.

This icon indicates that you are responsible for the message.

Messages with responsibility allow recipients to more closely track whether someone has started working on a task. Only the person who has responsibility for a message can mark it as Done.

Page 30: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

20 In Basket

If you need to reassign responsibility for a result to another physician, you can tap to forward the message.

Send a reminder about a result you want to follow up on

If you see a result in an In Basket message that you want to further investigate, you can send yourself a reminder. The reminder is sent as a Patient Reminder message with the original message attached to it. Note that you can only access the reminder message from In Basket in Hyperspace.

1. From the In Basket screen, select the Results folder. 2. Open the Results message that you want to review. 3. Tap at the bottom of the screen. The reminder

message screen appears. 4. Enter any additional text you want to add to the

reminder. 5. Tap Send to send the reminder to yourself. A

countdown image appears on the screen as the message is being sent.

Remove read messages from your In Basket

When you are done reading a message and you want to remove it from your In Basket message list:

• Tap Done for Staff messages.

Your Hyperspace In Basket is updated as well.

Page 31: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

21 Review Previous Encounters

From the Encounters activity, you can review information about previous encounters, such as a reason for the visit or admission and visit diagnoses or problems. The last 3 progress notes are included in the report, as well as vitals. You can review the orders placed during the encounter in the Order Summary section.

View details from previous encounters

Tap to open the Encounters activity. Review the encounter report that appears.

TIP: Shake your device to expand all hidden information that appears in the report so you don't have to manually expand each section.

Review Previous Encounters

Page 32: AirWatch for Apple Devices - University of Wisconsin System · AirWatch for Apple Devices Installing and Enrolling into AirWatch: 1. Navigate to the App Store and search for the App

22 Contact Care Team Members

You might need to follow up with a prescribing physician about an order the patient is taking or discuss some recent results.

Contact previous care team members

1. Tap to open the Care Team report.

2. Tap to place a call to the care team member directly from your iPhone. (The phone also appears if you are using an iPod touch, but the icon is not active.) Note that your phone number will appear on calls you make from your iPhone. The application cannot mask your number.

3. Tap to open a map of the care team member's clinic location.

Contact Care Team Members