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GLOBAL CLAIMS MANAGEMENT
Allianz Global Corporate & Specialty (AGCS) regards Claims Management as a core competence, supporting clients at the key moment in an insurance relationship. This is why we have structured our Claims team to deliver local service with global coordination and support.
Our Claims service is coordinated globally through a Global Claims executive team with specific responsibilities for key areas, working in close alignment with a team of claims managers in our regional office hubs, and with a specialist team of Line of Business Claims managers for each specific product line.
This fact sheet provides introductory details and contact information for these teams, including regional contacts.
ALLIANZ GLOBAL CORPORATE & SPECIALTY WWW.AGCS.ALLIANZ.COM
www.agcs.allianz.com
CONTACTS - 2018
Global Claims Executive team
The Global Claims Executive team takes leadership responsibility for the AGCS Claims service worldwide
Alexander MackChief Claims Officer,Member of the Board of Management, AGCS SE +49 89 3800 [email protected]
Philipp CremerClaims Portfolio Strategy
+49 89 3800 [email protected]
Erika CubovaClaims Portfolio Intelligence& Coordination
+49 89 3800 [email protected]
Jörg AhrensClaims Key Case Management +49 89 3800 [email protected]
Allianz GlobalCorporate & SpecialtyFritz-Schaeffer-Str 981737 MunichGermany
Phone: +49 89 20305 1000
AVIATION Kevin Smith+44 (0) 203 451 [email protected]
FINANCIAL LINES Stephan Kammertoens+49 89 20305 3005stephan.kammertoens @allianz.com
ENERGYDavid Wilson+44 20 3451 [email protected]
LIABILITYPeter Oenning+49 89 20305 3006peter.oenning @allianz.com
ENGINEERING AND PROPERTYRay Hogendoorn+49 89 3800 [email protected]
Regional Claims Managers
Please consult our Regional Claims fact sheets for full details of your local AGCS Claims team.
Claims Organization
GLOBAL CLAIMS MANAGERS: BY LINE OF BUSINESS
MARINEDuncan Southcott+44 20 3451 3109duncan.southcott @allianz.com
Our Regional Claims teams are coordinated through seven regional hubs: • Africa• Asia Pacific• Germany & CEE• Mediterranean• North America• South America• Regional Unit London
Each Region has a Headof Claims that reportsdirectly to the CEO for that Region and to the Global Head of Claims.
AFRICAHéleen Ferguson+27 11 214 7911heleen.ferguson @allianz.com
ASIA PACIFICVolker Ziegs (Long Tail)+65 6395 [email protected]
ASIA PACIFICDamien Pang (Short Tail)+65 6297 4003damien.pang @allianz.com
GERMANY & CEERainer Bartzsch+49 40 3617 3679rainer.bartzsch @allianz.com
MEDITERRANEANSébastien Saillard+33 1 58 85 88 01sebastien.saillard @allianz.com
NORTH AMERICATerry Campbell+1 646 472 1481terry.campbell @allianz.com
REGIONAL UNIT LONDONLars Vissing+44 20 3451 [email protected]
SOUTH AMERICARogerio Lopes+55 11 3527 0230rogerio.lopes @allianz.com
Regional Unit London
Africa
Asia Pacific
Germany & CEE
North America
South America
Mediterranean
Copyright © 2018 Allianz Global Corporate & Specialty SE. All rights reserved. The material contained in this publication is designed to provide general information only. While every effort has been made to ensure that the information provides is accurate, this information is provided without any representation or warranty of any kind about its accuracy and Allianz Global Corporate & Specialty SE cannot be held responsible for any mistakes or omissions. All descriptions of coverage are subject to the terms, conditions and exclusions of the individual policy.
