Annapurna Presentation (statistics)

7/26/2019 Annapurna Presentation (statistics)

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Annapurna Corner

Restaurant Feedback


2/21

Parameters

Gender

Age

Quality

Service Hygiene

Ambinence

Value for money

ime of arrival Fre!uency of visit

"ill Amount

#umber of persons


3/21

$ % A&is' Ratings() A&is' #umber of

responses


4/21

Quality of Food Analysis

Average*+,-.-.-.

-/

0edian 10ode 10a&imum 20inimum /Quartile . *

Quartile / 1Quartile * 1

Standard 3eviation4+,5/*/-2

/5

Variance4+2,42,-2

./


5/21

Service Analysis

Average*+,/,/,/,

/,

0edian 10ode 10a&imum 2

0inimum /Quartile . *Quartile / 1Quartile * 1

Standard 3eviation

4+-/5,1.5

454+5,.4,1*

$ % A&is' Ratings( % A&is' #umber ofresponses


6/21

Place Hygienic Analysis

Average*+,4646464

6

0edian 10ode 1

0a&imum 20inimum /Quartile . *

Quartile / 1Quartile * 1

Standard 3eviation4+-2*26/.*

/

Variance4+,.2*,.64

.



7/21

Ambience Analysis

Average*+2-.-.-.-

/0edian 10ode 1

0a&imum 20inimum /Quartile . *Quartile / 1Quartile * 1

Standard 3eviation4+,-5/12*6

*

Variance4+54561/.1

6



8/21

Value For 0oney Analysis

Average *+,5*5*5*51

0edian 1

0ode 10a&imum 2

0inimum /

Quartile . *

Quartile / 1

Quartile * 1

Standard 3eviation 4+-26--4.-6Variance 4+,/26241.*



9/21

ime of Arrival of t7ecustomers

Average /*+10edian /*

0ode /40a&imum 15

0inimum .4

Quartile . /4Quartile / /*

Quartile * /,

Standard 3eviation ,+,/.45*45/Variance 2-+2*464646

Service ime


10/21

Fre!uency of Visit

Average /+*-.-.-.-/0edian /

0ode /0a&imum 20inimum .

Quartile . /

Quartile / /Quartile * *

Standard 3eviation .+412..4156Variance .+4,/*65561


11/21

Average "ill per PersonAverage

/12+6--/.4,

0edian /240ode *440a&imum 5440inimum ,,+1

Quartile ..5.+555555

,

Quartile / /24Quartile * *44

Standard 3eviation.44+5465,4

2

Variance66*-+/5*-,

-

Average *+1.-.-.-.-0edian *0ode /

0a&imum 60inimum .Quartile . /Quartile / *Quartile * 1Standard3eviation .+,*61//462

#umber persons in a grou


12/21

Relation "et8een Customer Age % "ill paid'4+/2-

$ A&is' Age( A&is' "ill Per Person

.4 /4 *4 14 24 54 ,4 -4

4

.

/

*

1

2

5

.4 /4 *4 14 24 54 ,4 -44

.44

/44

*44

144

244

544

,44

$ A&is' Age

( A&is' Fre!uency of Visit

Relation bet8een Age % Fre!uency ' )4+4211

l i b f


13/21

Relation bet8een Age ) #o+ of persons'4+*24

$ A&is' Age( A&is' #umber of Persons

.4 /4 *4 14 24 54 ,4 -4

4

.

/

*

1

2

5

,

-

6

.4

Relation "et8een Quality % Service'4+2-

.+2 / /+2 * *+2 1 1+2 2 2+2

4

.

/

*

1

2

5

$ A&is' Quality( A&is' Service


14/21

Relation bet8een Quality % VF0' 4+/4/*

.+2 / /+2 * *+2 1 1+2 2 2+2

4

.

/

*

1

2

5

Relation "et8een #o+ of persons to Serviceime' 4+45,

2 .4 .2 /4 /2 *4 *2 14 12 24

4

.

/

*

1

2

5

,

-

6

.4

$ A&is' Service ime( A&is' #umber of persons

$ A&is' Quality Rating( A&is' VF0 Rating


15/21

Relation bet8een Quality % Hygiene' 4+1./

.+2 / /+2 * *+2 1 1+2 2 2+24

.

/

*

1

2

5

Relation bet8een Hygiene ) Fre!uency ofvisit' 4+.45

.+2 / /+2 * *+2 1 1+2 2 2+2

4

.

/

*

1

2

5

$ A&is' Hygiene Rating( A&is' Fre!uency of Rating

$ A&is' Quality Rating( A&is' Hygiene Rating

Re at on "et8een Serv ce Fre!uency o


16/21

Re at on "et8een Serv ce ) Fre!uency oVisit' 4+/61/

.+2 / /+2 * *+2 1 1+2 2 2+2

4

.

/

*

1

2

5

Relation "et8een Fre!uency of Visit ) "illpaid' )4+.51

$ A&is' Fre!uency of Visit( A&is' "ill

$ A&is' Service Rating

( A&is' Fre!uency of Visit

4+2 . .+2 / /+2 * *+2 1 1+2 2 2+2

4

.44

/44

*44

144

244

544

,44

R l ti b t S i "ill


17/21

Relation bet8een Service % "ill'4+4*-5

.+2 / /+2 * *+2 1 1+2 2 2+2

4

.44

/44

*44

144

244

544

,44

Relation bet8een Quality of Food % "illpaid' 4+44

$ A&is' Ratings( A&is' "ill Per Person

.+2 / /+2 * *+2 1 1+2 2 2+24

.44

/44

*44

144

244

544

,44

$ A&is' Ratings

( A&is' "ill Per Person


18/21

Relation "et8een Ambience ) "ill' 4+42,

.+2 / /+2 * *+2 1 1+2 2 2+24

.44

/44

*44

144

244

544

,44

Relation bet8een Hygiene ) "ill' )4+*22

.+2 / /+2 * *+2 1 1+2 2 2+2

4

.44

/44

*44

144

244

544

,44

$ A&is' Ratings


$ A&is' Ratings( A&is' "ill Per Person


19/21

Relation bet8een Service time ) "ill' )4+.51

2 .4 .2 /4 /2 *4 *2 14 12 24

4

.44

/44

*44

144

244

544

,44

Relation bet8een Fre!uency ) #o+ ofpersons' )4+.-.

4+2 . .+2 / /+2 * *+2 1 1+2 2 2+2

4

.

/

*

1

2

5

,

-

6

.4

$ A&is' Ratings


$ A&is' Fre!uency( A&is' #umber of Persons


20/21

Conclusion

arget smaller groups9 serve !uickly

to increase t7e bill amount

arget t7e older groups to increaset7e bill amount

"etter t7e service9 more is t7efre!uency


21/21

7ank (ou

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Annapurna Presentation (statistics)