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Version : 1.1 Update: Nov. 17th, 2010 ANSER U2 Technical Manual Taiwan Headquarter: ANSER CODING INC. 7F, No. 23 Lung Chiang Rd, Taipei, Taiwan 104 TEL: +886-2-2777-3488 FAX: +886-2-2752-7496 Toll Free: 0800-012-550 China Sales Office ANSER CODING INC. 7F, No. 52 Huli Dadao Xiamen 361006, CHINA TEL: +86-592-571-8888 FAX: +86-592-571-0888 Toll Free: 800-858-093

ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

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Page 1: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Version : 1.1 Update: Nov. 17th, 2010

ANSER U2 Technical Manual

Taiwan Headquarter:ANSER CODING INC.7F, No. 23 Lung Chiang Rd,Taipei, Taiwan 104TEL: +886-2-2777-3488FAX: +886-2-2752-7496Toll Free: 0800-012-550

China Sales Office ANSER CODING INC. 7F, No. 52 Huli Dadao Xiamen 361006, CHINA TEL: +86-592-571-8888 FAX: +86-592-571-0888 Toll Free: 800-858-093

Page 2: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Ⅰ. Definition of LED status on U2……………………………………………………………..1

Ⅱ. Flow chart of non-printing……………………………………………………. 2

Ⅲ. Flow chart of missing jetting…………………………………………………. 3

Ⅳ. PINs defination of U2 system ………………………………………………….4

Ⅴ. How to do the U2 upgrading …………………………………………………. 4

Ⅵ. Editing Logo …………………………………….…..…………………………. 4

Ⅶ. How to connect U2 printers with external Encoder & Photocell………………….5

Ⅷ. U2 FAQ………………………………………………………………………………7

Ⅸ. U2 Performance………………………………………………………………………………8

Ⅹ. U2 installation………………………………………………………………………………9

Index

Page 3: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,
Page 4: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

U2 Non-printing

Check the LEDof U2

Connect U2 andpower supply

The "PRINT"LED is on

The "ALARM"LED is on

If the problem is stillpresent, please contact

the distributor

Press Function→4→1→1

to diagnose thesystem

Press "print on" toturn on the print

The "RUN" LEDis off

The "PRINT"LED is off

If you haveinstalled the

Encoder Enable the Encoderand set the correct

parameters

Disable the Encoderand set the correct

conveyor speed

If you have installedthe external

photocell

Switch photocell tointernal

Switch photocell toexternal

yes

no

yes

no

INVALID CARTRIDGE-1

The "PRINT"LED is flashing

Ⅱ. Flow chart of non-printing

INVALID CARTRIDGE-2

Make sure the SmartChip contact well with

the ISD module

INVALID CARTRIDGE-3

Change a new validcartridge

INVALID CARTRIDGE-4

INVALID CARTRIDGE-5

INVALID CARTRIDGE-6

INVALID CARTRIDGE-7 Upgrading software

Change a newcartridge

INK EMPTY

NO CARTRIDGEMake sure the SmartChip contact well with

the ISD module

Insert a new valid cartridge

Eliminate obstacle infront of photocell

PHOTOCELL ISALWAYS ON

Insert a valid SDCardSD CARD INVALID

Change a new validcartridge

Change a new validcartridge

Change a new validcartridge

Upgrading software

Page 5: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Missing jetting

If the problem is still present,please contact the distributor

There is airbubble inside the

cartridge

The nozzle isblocked

Take the cartridge outof the printhead anduse the syringe to

draw the air bubble out

The issue is stillpresent

Make sure thecartridge contact

well with PENDrive Board

Change anothercartridge

If the ink type isporous

Use wet cloth to clean thenozzle or put the cartridgenozzle in warm water for

1minute

yesno

Use dry cloth toclean the nozzle

Ⅲ. Flow chart of missing jetting

Page 6: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Ⅳ. PINs defination of U2 system

Photocell: DB9 ~ DB15 Encoder: DB9 ~ DB15Pin8 ~ Pin6 Pin3 ~ Pin7

Pin1 (DC 12V) ~ Pin1 (DC 12V) Pin1 (DC 12V) ~ Pin1 (DC 12V)Pin5 (GND) ~ Pin9 (GND) Pin5 (GND) ~ Pin9 (GND)

Alarm Kit: DB15 ~ DB15Pin8 (DC 5V) ~ Pin8 (DC 5V)

Pin11 (Red) ~ Pin11 (Red)Pin12 (Orange) ~ Pin12 (Orange)

Pin13 (Green) ~ Pin13 (Green)Pin14 (Beeper) ~ Pin14 (Beeper)

For Alarm Kit connected with U2, please see below diagram for reference:

Ⅴ. How to do the U2 upgrading

Ⅴ-1: Program version upgrading

a. SD Card Synchronization 1. Install Message Pro (U2 MessagePRO_x.x.xxx.xxxx.exe) on PC. 2. Run the Message Pro software and insert the SD Card Reader with an SD Card into the USB Port of PC. 3. The system will synchronize the corresponding files into the SD Card.

b. Upgrading Procedure 1. Insert the SD Card into the slot of U2 Controller. 2. Keep pressing the “Remote On / Off” button, and power on the U2 Controller. 3. Press “Enter” to select the corresponding files for upgrading. 4. Go to “U2ALL” to upgrade xxxxxxx.TPU file. 5. After finishing the upgrading, please restart the U2 Controller to access into U2 main interface.

Ⅴ-2: Boot version upgrading

1. Power on the U2 printer and access the message browser mode. 2. Press "Function-0000123456" to access boot upgrading mode. 3. Select xxxxxx.TPP file for upgrading.

Ⅵ. Editing Logo

When you import a Logo, please be aware of the Logo height restriction due to different Line Modes.One Line: The height of the logo ≤ 75 pixelsTwo Lines: The height of the logo ≤ 37 pixelsThree Lines: The height of the logo ≤ 25 pixelsFour Lines: The height of the logo ≤ 18 pixels

U2

Alarm Kit

P/C

E/N DB15

Photocell

EncoderU2 Alarm Kit cable

Page 7: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Under 300 DPI condition, Logos can be printed with original size.If you do not use Encoder, please go to "Function > Printing Setup > PringHead >Resolution" and choose 300 DPI;If the resolution is not 300 DPI, first you may calculate a value like “x=Current DPI / 300”, then use Windows Paint software to open the Logo, choose "Image > Stretch/Skew…" and input the value of ‘x’ to “Horizontal” column.

Please see below example for reference:If you want to print a balck square with 400 DPI, please set up the Logo parameters as follows:

Ⅶ. How to connect U2 printers with external Encoder & Photocell

Ⅶ-1. Single U2 printer with Encoder

So if you want to apply one Encoder signal for single U2 printer, you'll need:a. 1 pc U2 Encoder / Photocell signal cable

Ⅶ-2. Single U2 printer with external Photocell

So if you want to apply external Photocell signal for single U2printer, you'll need:a. 1 pc U2 Encoder / Photocell signal cable

Ⅶ-3. Single U2 printer with external Photocell and Encoder

So if you want to apply one Encoder & external Photocell signals for single U2 printer, you'll need:a. 1 pc U2 Encoder / Photocell signal cableb. 1 pc Y cable

U2

Encoder

U2 Encoder /Photocell signalcable

U2

Photocell

U2 Encoder /Photocell signalcable

U2

Encoder Photocell

U2 Encoder /Photocell signalcable

Page 8: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Ⅶ-4. Multiple U2 printers with single Encoder

So if you want to apply one Encoder signal for N pcs U2 printers, you'll need:a. N pcs U2 Encoder / Photocell signal cablesb. N-1 pcs Y cablesc. N-1 pcs Encoder extended cables

Ⅶ-5. Multiple U2 printers with Fiber Photocell

So if you want to apply one Fiber Photocell for N pcs U2 printers, you'll need:a. N pcs U2 Encoder / Photocell signal cablesb. N-1 pcs Y cablesc. N-1 pcs Photocell extended cables

Ⅶ-6. Multiple U2 printers with single Encoder & Fiber Photocell

So if you want to apply one Encoder signal and Fiber Photocell for N pcs U2 printers, you'll need:a. N pcs U2 Encoder / Photocell signal cablesb. N pcs Y cablesc. N-1 pcs Encoder / Photocell extended cables

U2 U2 U2

Encoder

Encoder extended cable

U2 Encoder /Photocell signalcable Y cable

U2 U2 U2

Encoder

Encoder / Photocell extended cable

Y cable

FiberPhotocell

U2 U2 U2

FiberPhotocell

Photocell extended cable

Y cable

U2 Encoder /Photocell signalcable

U2 Encoder /Photocell signalcable

Page 9: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

The first step for perfect printing like below image is to set a guide bar on the conveyor. The following examples are possible printing problems due to wrong settings.

Ⅷ-1. Incorrect conveyor speed setting

The conveyor speed must be stable in order to produce a perfect printing; otherwise, you mayneed to install encoder.

a. Conveyor Speed setting is too fast

b. Conveyor Speed setting is too slow

Solution:Press ”FUNCTION → 5" to set up correct speed.

Ⅷ-2. Incorrect Encoder DPI setting

If the DPI setting is different with actual DPI, you'll get below printing even if you've installed Encoder.

Solution:Press ”FUNCTION → 5" to set up correct “Pulse/Cycle” and “Diameter” based on the Encoder.

Ⅷ-3. Incorrect printing direction setting

You'll get below printing image in case you've set incorrect printing direction:

Solution:Press ”FUNCTION → 5“ to choose correct printing direction.

Ⅷ-4. Build up on the nozzle

Solution:a) Use lint-free soft cloth to clean the cartridge nozzle; b) Change a new cartridge

Ⅷ. U2 FAQ

Page 10: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

7. Relationship between DPI & Speed, and DPI & wheel diameter

123456789101112

Ⅸ. U2 Performance

Relation between resolution and conveyor speed For U2

NUMBER RESOLUTION WHEEL DIAMETER (PULSE/CYCLE:2500) CONVEYOR SPEEDMM Inch Meters/Minute Feet/Minute

3.3-125.0 Feet/Min550 DPI 36.75 1.45 1-41.6 m/Min 3.3-136.5 Feet/Min600 DPI 33.69 1.33 1-38.1 m/Min

3.3-149.9 Feet/Min450 DPI 44.92 1.77 1-50.8 m/Min 3.3-166.7 Feet/Min500 DPI 40.43 1.59 1-45.7 m/Min

3.3-187.3 Feet/Min350 DPI 57.75 2.27 1-65.3 m/Min 3.3-214.2 Feet/Min400 DPI 50.53 1.99 1-57.1 m/Min

3.3-250.0 Feet/Min250 DPI 80.85 3.18 1-91.4 m/Min 3.3-299.9 Feet/Min300 DPI 67.38 2.65 1-76.2 m/Min

3.3-375.0 Feet/Min150 DPI 134.75 5.31 1-152.4 m/Min 3.3-500.0 Feet/Min200 DPI 101.06 3.98 1-114.3 m/Min

3.3-750.0 Feet/Min 50 DPI 404.25 15.92 1-457.2 m/Min 3.3-1500.0 Feet/Min100 DPI 202.13 7.96 1-228.6 m/Min

Ⅸ-1. Test performance of U2

For printing variables, It's highly recommended to test the U2 in order to check if its performancecan catch up with the clients requests.

Here are the key factors we need to know for tests.

1). Conveyor speed2). Length of printed substrate3). Min. Gap between substrates4). Length of printed message5). Contents and layout of printed message6). Printing Interval7). DPI info8). Printing Delay9). Detailed application description

If there is no missing prints, it means the performance of U2 can meet with the client request.

Ⅸ-2. Printing speed of U2

1. DPI (Resolution): Dots / Inch

2. f (Hz) (Frequency): Dots / Second

3. V max (Speed): Under the speed, there is no distortion of printed messages

4. Speed Formula: V max = f (Hz) / DPI * 1.524 m/Min (For U2 printing system, Max. f (Hz) is 15 kHz)

6.5 K

Dro

pw

eigh

t (ng

)

8.5 K f (Hz)

It is highly recommended to avoid the cartridge workingfrequency is during 6.5 kHz ~ 8.5 kHz, in order to minimizethe build-up on the surface of the cartridge nozzle.

5. DPI Formula: DPI = Pulse/Cycle * 25.4 / Diameter / π ☆ Pulse/Cycle Unit: PPR ☆ Diameter Unit: mm (EncoderON)

6. Minimize the build-up on the cartridge nozzle surface

Page 11: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Ⅹ. U2 installation

Ⅹ-1. For U2 Controller

Ⅹ-2. For U2 bracket

Proposal:

a). It's highly recommended that U2 bracket needs to be apart from conveyor, in order to avoid bubble generated inside the cartridge bladder due to vibration, so a stand is necessary.

b). It's also essential to get a guide bar to ensure the distance between nozzle and printing surface less than 3 mm.

c). The distance between bracket holders is shorter, the firmness is better.

Proposal:

a). It's not recommended to have U2 Controller share the power with other industrialequipment, in order to avoid power noise. Also, an online UPS system is highly suggested.

b). U2 Controller needs to be grounded properly in order to avoid static electricity.

Ⅸ-3. Printing length of U2

Horizontal: 30,000 dotsVertical: 150 dots per U2

For example: With 300 DPI, the Max. length of the printed message (L):

L=30000 dots / (300 dots / inch) =30000 / 300 * 25.4 / 1000 m =2.54 m

So no matter whichever DPI users choose, the ink consumption is the same and just theprinted length is different. See below example for your reference:

For 300 DPI: Printed length: A mm Ink consumption: B Dots

For 600 DPI: Printed length: A/2 mm Ink consumption: B Dots

From your view, 600 DPI will show you darker printed image!

Page 12: ANSER U2 Technical Manual - Jetshop · U2 Non-printing Check the LED of U2 Connect U2 and power supply The "PRINT" LED is on The "ALARM" LED is on If the problem is still present,

Ⅹ-3. For U2 Encoder (Option)

Ⅹ-4. For U2 external Photocell (Option)

Ⅹ-5. For U2 BIS (Option)

Ⅹ-6. Binding cables for U2

Proposal:

a). Preferably install Encoder right under the U2 Printhead

b). Wheel surface must be vertical with Conveyor belt

c). Encoder Tension direction should be positive

If the conveyor belt is not flat enough to install Encoder directly, we may have following twosubstitutes.

1). If the printed carton is long and heavy enough, It'll be available to get the undistortedEncoder signal once the wheel is attacked by the coming carton.

2). In case the carton is too small and too light, there is another solution to get the accurate Encoder signal.

For any conveyor belt, there must be a main wheel and secondary wheel. You need to makea flat wheel whose diameter is equal to:[diameter of the main wheel + 2 * thickness of the belt].Then, please embed an axletree into the right center of the main wheel and the man-madewheel. After that, you can install Encoder on the man-made wheel. This is the proper way toensure the speed read by the Encoder is the same as the actual speed of printing.

D

It's flexible to mount the BIS holder anywhere as long as the ink level (verticaldistance bewteen cartridge nozzle and BIS nozzle) should be kept 45 mm, no matterwhether you choose Side printing or Downside printing. Also, the tubing that connectthe PEN Cartridge and bulk ink bladder is forbidden to be forced by pressure andstrength, otherwise, the bottom of Cartridge may not contact well with Cartridgeholder, that probably casues the issue of ISD damaged.

For 370cc BIS, it's highly recommended to connect bulk ink bladder and PENCartridge after several prints, in order to avoid air accessing.

★ It's highly recommended to adjust the printing position via Photocell location adjustment, instead of adjusting Delay!

If you wanna adjust detecting distance, you can rotate the adjusting screw as Figure showedabove.

(If you want to lengthen detecting distance, please rotate the screw to be "max" direction asit shows you; if you wanna shorten it, please rotate the screw to "min" direction as it showsyou)

The range is from 0 to 10 cm.

Adjusting screw

After finishing the installation, please also bind all the cables. Pay attention to thetension (not too tight or too loose) when binding cables.