APPLICATIOAPPLICATIONNProvisioning & ManagementProvisioning & Management

made EASYmade EASY•EASYEASY to Manageto Manage

•EASYEASY to Marketto Market

abridean: The Company

Provisioning & Management Challenges

abridean’s Value Proposition

abrideanProvisor Management Platform

abridean Solution Sets

abridean Support Program

Partners

Table of Contents

The category leader in Application Provisioning and Management Platforms

Strong commitment to MS & E2K

abrideanProvisor 1.0 released in Fall of 2000 abrideanProvisor 1.0 was first commercially available provisioning

solution for Exchange 2000 Current version of abrideanProvisor is 2.5

Focusing on Service Providers (SPs) Established customer base of SPs – first customer deployed in

2000

Partnering with industry leaders Citrix, HP, Lucent, Microsoft

Industry-recognized product Chosen by ASPNews as one of the world’s Top 30 Enablers

Microsoft “Best Use of XML” finalist

ASPire “Delivery and Enablement” finalist

abridean: The Company

Product architecture Robust; flexible; easy to use, customize, extend, deploy

Team Experienced & committed

Customer Focus Responsive and dedicated account management

Business Strategy Focused product growth; direction mapped by market

Build – Prove - Scale

Why abridean?

Ongoing cost and complexity of technical and operational support

Need for predictable and repeatable transactions

Tiered software license management

Extensibility to meet all provisioning needs

Integration with other data center systems

Servicing channel re-sellers

Service bundling

Provisioning & Management Challenges

Reducing costs and driving efficiencies

Maximize efficiencies Complete automation of provisioning events Predictable and repeatable transactions

Delegated administration Multiple administrative roles with appropriate views and controls In-depth resource management of application resources

Easy to Extend XML ubiquity Easily integrates with other OSS products

Simplified implementation & deployment Deployment Ready - Time to deploy measured in hours; every version No need for expensive, long, repetitive system integration

abridean Value Proposition

Increasing revenue opportunities

Wallet share abridean has always been focused on driving end-customer

adoption Delegated admin drives adoption & increases customer loyalty abrideanSuite – a collection of Application Agents that enable

Service Providers to provision a wide range of enterprise applications

abridean Provision Anything Framework Single platform from which to provision multiple applications Easily add provisioning for applications Easily integrates to end-customers unique UIs

Fully exploit provisioning opportunities Granular tiered software license management Service Packaging/Bundling Support

abridean Value Proposition

Focusing on our Customer’s business and success

Customer driven product strategy and product development

Full access to product management team Input into product roadmap and requirements building

Alternative licensing models Three models per user; per release; software-as-a-service Will supply volume discounts Will support tiered licensing

Service and Support 24/7 support with service level guarantees Highly skilled field engineering team Dedicated account management

abridean Value Proposition

Multiple Users + Multiple Apps + Multi-tiered Licensing + Multiple Devices =

Customers DevicesApplications

Co. 1 – 2,000 users

Co. 2 – 50 users

Co. 3 – 300,000 usersSubsidiary ASubsidiary BSubsidiary C

Co. 4 – 8,000 users

Company 250 – 25,000 users

MarketingSalesFinance

MarketingSalesProduction

MarketingSalesFinance

App # 50

Complexity

Customers Applications Devices

MarketingSalesProduction

Co. 1 – 2,000 users

Co. 2 – 50 users

Co. 3 – 300,000 usersSubsidiary ASubsidiary BSubsidiary C

Co. 4 – 8,000 users

Company 250 – 25,000 users

MarketingSalesFinance

MarketingSalesFinance

PROVISOR

App # 50

Automated Provisioning + Compelling Offerings + Usage Metering + Reduced Costs =

Simplicity & Efficiency

abridean's package of software and services is designed to give Service Providers the provisioning power and control they need to manage and grow their business.

abrideanProvisor Overview

Application Provisioning and Management Platform

Enables Service Providers to administer and manage all enterprise applications

Tremendous operational efficiencies

Provides connectors to other essential elements of the Service Provider’s infrastructure

Billing, SLA Management, Customer Care, etc.

Customizable and extensible XML-based Ability to Provision Anything in the data center

Provisor’s XML-base and “pluggable” Java UI design makes adding applications easy

Built in script agent provides simple method to initiate programs

abrideanProvisor: Key Characteristics

Experience abridean originated out of the box Exchange provisioning

Features No other provisioning product offers as much granularity for

Exchange 2000 management

Ease of Use Intuitive user interface Completely wizard based approach with workflow controls

Speed to Market Provisor is ready to use and can be deployed in under one day

Why Provisor for Exchange 2000?

Provisor Supports

Multiple Desktop Applications Provided through support of Citrix

Multiple Enterprise Applications

New Versions abridean works closely with leading software vendors, such as

Microsoft, on new product and feature development

Specialized Applications Easy integration makes centralized provisioning management of

custom applications feasible

Provisor & Multiple Applications

Manage the key elements of a Service Provider’s service management infrastructure to ensure interoperability between all systems and software

i.e. desktop, OSS, billing, network management, etc.

Flexibility is key The Service Provider has the option to use the vendor of their choice

for each data center component

Existing solution set currently available: abridean (application provisioning & management), MetraTech (billing) and Digital Fuel (SLA management)

Market Ready Solution Sets

Materials Sales Collateral Implementation Guide Deployment Guide Best Practices White papers Training materials Acceptance Test Plans

Technical Support Desk Standard Support 8x5 Optional Select Support 24/7

Support Program

              

abridean Partners

North America Sharon Davis Toll Free: 877.520.8061

Sales outside North America Allan McNaughton Toll Free: 902.442.5075

abridean Account Contacts

APPLICATIONProvisioning & Management

made EASY•EASY to Manage

•EASY to Market