Apprenticeship in customer service and barista mastery Apprenticeship in management and leadership Business and enterprise higher level Apprenticeship (From 2014) NVQ Level Time to complete Equivalent A–C GCSEs A Levels Higher Education National Diploma Number of team members responsible for Career development opportunities Move on to Apprenticeship in management and leadership (Level 3) Move on to higher level Apprenticeship (Level 4) Move on to Area Management / Operational Level opportunities (HR, Marketing, Accounting, Construction and Design) 2 9 0 15+ 12 MONTHS 5 2 12 MONTHS Comparisons As a business, championing vocational alternatives to higher education, Starbucks is committed to hiring talent with an interest in retail through the Starbucks Apprenticeship scheme. The scheme helps individuals foster the transferable skills needed to ensure successful employment, from commercial awareness to customer service and leadership. Apprenticeships Managing self and personal wellbeing Resource and systems management Problem solving Barista skills £ Commercial acumen Customer relationships Leadership Working relationships 3 4 Core skills developed through 3-stage apprenticeship programme 18 MONTHS Launched April 2012 new apprentices recruited between Sept 2012–Sept 2014 1,000

Apprenticeships - Starbucks Newsroom€¦ · (HR, Marketing, Accounting, Construction and Design) 2 ... As a business, championing vocational alternatives to higher education, Starbucks

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Page 1: Apprenticeships - Starbucks Newsroom€¦ · (HR, Marketing, Accounting, Construction and Design) 2 ... As a business, championing vocational alternatives to higher education, Starbucks

Apprenticeship in customer service and barista mastery

Apprenticeship in management and leadership

Business and enterprise higher level Apprenticeship

(From 2014)

NVQ Level

Time to complete

Equivalent

A–C GCSEs A Levels Higher Education National Diploma

Number of team members responsible for

Career development opportunities

Move on to Apprenticeship in management and leadership

(Level 3)

Move on to higher level Apprenticeship

(Level 4)

Move on to Area Management / Operational Level opportunities

(HR, Marketing, Accounting, Construction and Design)

90 15+

12MONTHS

Comparisons

As a business, championing vocational alternatives to higher education, Starbucks is committed to hiring talent with an interest in retail through the Starbucks Apprenticeship scheme. The scheme helps individuals foster the transferable skills needed to ensure successful employment, from commercial awareness to customer service and leadership.

Apprenticeships

Managing self and personal wellbeing

Resource and systems management

Problem solving

Barista skills

Commercial acumen

Customer relationships

Leadership

Working relationships

3 4

Core skills developed through 3-stage apprenticeship programme

18MONTHS