Artificial Intelligence & l Business Transformation Kunstig... · unstructured patient data Banking Credit scoring (Banked and unbanked customers, Second choice optimization, Dynamic

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Artificial Intelligence &

Business TransformationTieto at the Frontier of AI

Dr. Christian GuttmannVice President, Chief AI and Data Scientist

@ChrisXtg Linkedin - Guttmann

https://www.linkedin.com/in/guttmann/

© Tieto Corporation - [email protected] – Twitter: @chrisxtg

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Current (selected)

Global Head of Artificial Intelligence and Data Science Tieto

Professor (Adj. Assoc.) UNSW Researcher Karolinska Institute Board Member Swedish AI Society Executive Director Nordic Artificial Intelligence Institute

Science/industry leadership

Business area leader in Artificial Intelligence in global companies, universities, startups

High impact IPR in AI: Over 50 patents, publications, book editions

My AI background

25 yrs dedicated to Artificial Intelligence

PhD in Distributed Artificial Intelligence

Several Bsc and Msc Degrees in Artificial Intelligence and Psychology

Dr. Christian

Guttmann

mailto:[email protected]

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Profound

transformations

for society and

economiesEvery person and

business will be

touched by Artificial

Intelligence.


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What does artificial intelligence mean for organisations? Disruptive innovation

• Even most outstanding companies can do everything right -- still lose market leadership.

• Successful company get pushed aside unless managers know how to abandon traditional business practices.

• Markets that do not exist cannot be analysed

=> Suppliers & customers discover markets together

Insights: What is a strategy for confronting disruptive technological change?

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Overview

What is Artificial Intelligence and

Disruptive potential of AI

Benefits and Trends in AI

Tieto’s AI in the Nordics

State of affairs in AI

1

2

3


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What is Artificial Intelligence?Disruptive potential of AI


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Artificial Intelligence (AI)What is AI? “Science & engineering of making intelligent machines.” John McCarthy

• AI is very rich and established discipline with at least 25 sub categories.

• Feasible to apply AI in all industries.

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Artificial Intelligence and Health

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Artificial

Intelligence

+

Health

RoboticsRobotic nurses,

Ambulance drones,

Surgery robots

PerceptionImage recognition,

MRI, X-ray,

Pictures

Natural

LanguageChatbots,

Doctor’s notes

LearningMachine learning,

“Predictions”

Multi Agent

SystemsDecision making,

Collaboration,

Care teams

ReasoningExpert systems,

Recommendations,

Similarity learning

Psychology

Economy

Engineering

Computer Science

Neuroscience

Philosophy

Health

Knowledge

Representation

Logic

Planning

Social Intelligence

Cognition

Source: Nordic AI Institutehttps://www.linkedin.com/pulse/introduction-map-

artificial-intelligence-health-care-guttmann/


https://www.linkedin.com/pulse/introduction-map-artificial-intelligence-health-care-guttmann/

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Levels of AI

Narrow Artificial Intelligencemachine focused on narrow task - specific

domain knowledge.

E.g. Siri on your phone.

Artificial General Intelligence (not yet)machine applies intelligence to any task, not only

one - social, aware and creative.

E.g. movies “Eva in Ex Machina”


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…over next 10 years

Organizations will solve problems with AI thatno one has ever encountered previously.

Size of the Prize: • $15.7tr – AI contribution to

global economy 2030• GDP boost China 26% &

North America 14.5%

Source: https://www.gartner.com/newsroom/id/3784363

Artificial Intelligence is

most disruptive class of technologies


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Benefits & Trends in

Artificial Intelligence

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AI solves Tedious

Complexities

Personalisation. Accuracy.Speed.Scalability.


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Focus “predictions”

“Predictions” = type of classification

“Machine Learning” =

models, observations, algorithms.

Apples = red

Oranges = oranges

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MALIGNANT

TUMOR

yes/no?

Past and still today



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MALIGNANT

TUMOR

yes/no?

Trend towards more & more data



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MALIGNANT

TUMOR

yes/no?

MALIGNANT

TUMOR

yes/no?

AI –

Machine

Learning

With artificial intelligence –

scalable, accurate, fast, personalised


Tieto’s AI in the Nordics


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Tieto’s AI Capabilities

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Machine

Vision

IoT

Predictive

Maintenance

Natural

Language

Processing

Object detection; Localization and segmentation

using deep learning; Sensor fusion

Multilanguage document clustering & classification;

Topic detection; Trend extraction from a document flowMachine failure forecasting; Anomaly

detection based on sensor data

AI @

Healthcare

Care quality analytics; Predictive care;

Patient segmentations; Analysis of

unstructured patient data

AI @

Banking

Credit scoring (Banked and unbanked customers,

Second choice optimization, Dynamic pricing)

AI Co-

creation

Collaborative A.I. development in projects tailored to customer

needs, e.g. logistics optimization, intelligent automation, data

driven risk analysis and forecasting



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Tieto’s AI: Traffic flow in Helsinki

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Tieto’s AI in Retail in Finland

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Intelligent Wellbeing; case City of Espoo

Segments1

2

3

4

Service usage

Towards 360° view

Service demand forecast

Social and Welfare system

Healthcare system

Early-education

system

Citizen registry

Advanced machine learning pipeline

Care Quality

analytics

Predictive care

analytics

Data Insights

use cases

Tieto Data Platform



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Intelligent Wellbeing – case Espoo

Population wellbeing management

• Risk group identification

• Population level intervention optimization

• Service demand analytics

Care coordination

• Care plan mass tailoring

• Care coordination of

individuals and groups

Citizen engagement

• Individual segmentation

based on agreed

engagement level

Population analysis as a servicesegmented population individual risk profiles individually optimized interventions



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Case Espoo: From events to state dynamics

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F32.0 Mild

depressive disorder

S00.0 Superficial

injury of scalp

State A

State B

State C

2015 2016

F10.1 Alcohol

abuse

States

Segment the

population into

subgroups, based on

event data

Event Paths

Distill events from the

pool of structured and

unstructured data

State Dynamics

Use state transition

models to understand

dynamics across statesA

Y06 Neglect and

abandonment

State Interpretation

Use statistics to give

meaningful

descriptions to inferred

states

B

C

State A

Representation of pop.: 15%

5yr mortality: 3%

Average cost: 10 M€ / year

State B


5yr mortality: 5%


State C


5yr mortality: 10%


10%

12%



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Minimum viable prediction – don’t boil

the ocean! Think of a minimal way for one prediction to make a difference in your organisation.

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Predictive Analytics Process

Define

project

Data

collection

Data

analysis

Statistics Modeling Development


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State of affairs in

Artificial Intelligence


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Artificial Intelligence on a global level

Governments: USA, Germany, United Arab Emirates, China, Finland, UK, EU, France

Significant AI commitments“No physician today should be practicing without AI.” -Bernard Tyson, Chairman of Kaiser Permanente

“A fintech company's success will depend on the power of its AI….” - Sebastian Siemiatkowski, Klarna CEO

“AI is in a golden age” - Jeff Bezos, Amazon CEO

…. Jack Ma, Ginni Rometty, …

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Regulation, Ethical guidelines, StandardsExample ethics: unavoidable accident situations, any distinction based on age, gender, physical or mental constitution is strictly prohibited.

Example ISO: Creates first international AI standards

AI competency- Non Trivial understanding of AI and machine learning

- Fewer than 10000 experts in the world

At least two challenges ahead in AI



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Be ready for many new AI Jobs

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Over 300 new job titles

- Artificial Intelligence Architect

- Artificial Intelligence - Cognitive Executive

- Business Development Director of AI Bots

- Cognitive Computing Strategy Planner

- Country Manager - Sales Director Artificial Intelligence

- Data Scientist Natural Language Processing

- Deep Learning Engineer

- Director of Cognitive Intelligence Europe

- Director of Products - Platforms Artificial Intelligence

- Disruptive Innovation - Emerging Technologies AI Consultant

- Head of Artificial Intelligence - Robotics Labs

- Machine Learning Nanodegree Lead

- SVP of Artificial Intelligence

- Natural Language Dialogue Engineer

- ...



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International Conference on AI and MLIJCAI - the world’s largest and most prestigious AI conference

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Many

more…

Stockholm, Sweden


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Thank YOU!Any question?

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Dr. Christian Guttmann

Global Head of Artificial Intelligence and Data Science, Vice President

[email protected]

Insights to the Nordics

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Thank YOU!Any question?

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Dr. Christian Guttmann

Global Head of Artificial Intelligence and Data Science, Vice President

[email protected]

Documents

Artificial Intelligence & l Business Transformation Kunstig... · unstructured patient data Banking Credit scoring (Banked and unbanked customers, Second choice optimization, Dynamic