ASQ Section 1530Southwest Florida

Member Dinner MeetingBradenton, FLMay 17, 2006

Section Officers – 2006/07

• Chair – Steve Engelman

• Treasurer – Mike Thacker

• Secretary – Ray Markowski

Committee Chairs - 2006/07

• Publicity Chair – Joe Anziano

• Audit Chair – Ray Markowski

• Certification & Recertification Chair – Ray Markowski

• Certification Proctor – Mike Thacker

Committee Chairs – Key Vacancies

• Arrangements Chair

• Education Chair

• Membership Chair

• Program Chair

• Internet Liaison

• Nominating Chair

• Chair Elect – SMP Chair

Section Membership

MAY 2006 JUNE 2005

SEC 1530 Alternate SEC 1530 Alternate

Fellow 2 4 2 5

Senior 29 11 17 6

Regular 77 14 88 18

Student 2 1 0 0

Sustaining 1 0 0 0

Associate 0 15 1 7

Forum 0 2 0 2

TOTALS 111 47 108 38

158 146

Certifications

MAY 2006 JUNE 2005 % Change

CQE 18 17 6%

CQA 14 13 8%

MGR 7 3 133%

CQT 5 3 67%

CMI 2 1 100%

CQIA 2 1 100%

CRE 2 3 -33%

CSQE 2 2 0%

CSS 1 2 -50%

TOTALS 53 45 18%

Member ValueLeadership Summit

• Milwaukee, WI–October 2005–April 2006

• Approximately 280–Sections–Divisions–ASQ Staff

• Participants Spoke…National Listened!

Member Loyalty - Drivers

Tools for Individual LearningTools for Individual Learning – ASQ as a general resource to improve on-the-job performance (includes publications).

ASQ ImageASQ Image – ASQ as the leading authority, most comprehensive community and best partner for those interested in quality.

PricingPricing – Cost of ASQ products and services (including membership) relative to value

ASQ ProductsASQ Products – Certification, courses, conferences

Professional ResourcesProfessional Resources – Networking and professional support opportunities provided by headquarters, sections, divisions and forums.

Through research, ASQ identified five key drivers affecting members’ loyalty:

Divisions

1. Automotive2. Aviation, Space & Defense3. Biomedical4. Chemical & Process

Industries5. Customer-Supplier6. Design & Construction7. Education8. Electronics &

Communication9. Energy & Environmental10.Food, Drug & Cosmetics11.Government12.Healthcare

13.Human Development & Leadership

14. Inspection15.Lean Enterprises16.Measurement Quality17.Product Safety & Liability18.Quality Audit19.Quality Management20.Reliability21.Service Quality22.Six Sigma23.Software24.Statistics25.Teamwork & Participation

Networks

• Sarbanes-Oxley (SOX)

• Baldrige for Healthcare

• Baldrige for Education

• Community Good Works

Section Management Process

SMP Outline

SMP - Annual Cycle

Late Springq Begin the planning process for

coming yearq Nominate & elect new officersq Fill committee chairs

By May 1q Complete section officer listq Chairq Treasurerq Secretary

By June 30q Complete section committee list

including:q AUDITING Chairq Membership Committee Chairq Nominating Committee Chair

Due August 15, recommend submitting by August 1q Submit Audited Financial Report

By September 1q Submit last year’s business planq Resultsq Cover Letter indicating at least

75% completion

By October 1q Submit Budget for coming year q Submit Business Plan for coming

year - objectives, activities, measurements, and goals with alignment to ASQ Strategic Themes (Member Growth, Member Retention, Member Value)

Throughout Fiscal Yearq Utilize business plan & budget to

guide business meetingsq Track business plan and budgetq Revise & issue updates as

neededq Take Corrective Action on issues

off plan

Springq Begin compiling results for

business plan and budget

Section Leader Reminder Sheet

Major Events in the SMP Process Cycle

q Attend Regional Leadership Training

Section Management Process

Business Plan

Community Good WorksPurpose

Heighten awareness of the power of qualityfor improving the communities in which we live and work

Community Good WorksWhat We Do

ASQ provides qualified community-based, not-for-profit organizations with:

• $5,000 in grant money

• Quality knowledge and skills

• Links to local ASQ members expertise

• Assistance in developing results-oriented quality improvement plans

Community Good WorksResults

CGW has demonstrated that quality and quality professionals can and do help nonprofit community organizations:

•Deliver better services•Maximize effectiveness•Manage costs•Collect and use data as a basis for implementing exciting new programs

Economic Case for Quality

In May 2003, ASQ’s Board of Directors approved a new essential activity called “Making the Economic Case for Quality.” This activity was developed in response to numerous member requests for assistance in trying to convince the executives in their organizations that implementing quality would contribute positively to the bottom line.

Each One Reach One

• Referrals account for 36% of new members

• Earn prizes, books, iPod drawings, etc.

• www.asq.org/eoro/

Member Unit Training Options

• ASQ Certification Benefits

• CQIA Training

• Root Cause Analysis – Getting Started

• Root Cause Analysis – The Tools

• Quality Management Principles

• Voice of the Customer

• Six Sigma Green Belt

Discussion Topics

• Certification• Training• Presentations• Plant Tours• Meetings• Conferences• Divisions• Joint Sessions• Communication

Sources of Information

• www.asq.org

• www.asq1530.org

Make Good Great!Make Good Great!

Thank YouThank You

forfor

YourYour

Participation!Participation!