Assessing risks from operator fatigue

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    Guidance document for the oil and gas industry

    Assessing risks from

    operator fatigue

    Health

    2014

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    The global oil and gas industry association for environmental and social issues

    5th Floor, 209–215 Blackfriars Road, London SE1 8NL, United Kingdom

    Telephone: +44 (0)20 7633 2388 Facsimile: +44 (0)20 7633 2389

    E-mail: [email protected] Internet: www.ipieca.org

    © OGP-IPIECA 2014 All rights reserved.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any

    means, electronic, mechanical, photocopying, recording or otherwise, without the prior consent of IPIECA/OGP.

    International Association of Oil & Gas Producers

    London office

    5th Floor, 209–215 Blackfriars Road, London SE1 8NL, United Kingdom

    Telephone: +44 (0)20 7633 0272 Facsimile: +44 (0)20 7633 2350

    E-mail: [email protected] Internet: www.ogp.org.uk 

    Brussels office

    Boulevard du Souverain 165, 4th Floor, B-1160 Brussels, Belgium

    Telephone: +32 (0)2 566 9150 Facsimile: +32 (0)2 566 9159

    E-mail: [email protected] Internet: www.ogp.org.uk 

    OGP Report Number 492

    This publication has been developed to support the implementation of IPIECA’s and OGP’s

    mission and vision. Whilst every effort has been made to ensure the accuracy of the information,

    it is intended to provide general guidance only. It is not designed to provide legal or other advice,

    nor should it be relied upon as a substitute for appropriate technical expertise or professionaladvice. All attempts have been made to ensure the information is correct at of the date of 

    publication. This publication does not constitute a mandatory commitment which members of 

    IPIECA or OGP are obliged to adopt. The views and conclusions expressed herein do not

    necessarily reflect the views of all IPIECA/OGP members or the individuals, companies and

    institutions that contributed to this publication.

    While reasonable precautions have been taken to ensure that the information contained in this

    publication is accurate and timely, this publication is distributed without warranty of any kind,

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    Assessing risks fromoperator fatigue

    Guidance document for the oil and gas industry

    Photographs reproduced courtesy of the following: cover (upper left and right): ©iStockphoto.com;(upper centre and bottom): ©Shutterstock.com; pages 3, 14, 15 and 20: ©Shutterstock.com; page 21:©iStockphoto.com

    Acknowledgements

    This document was prepared by the Fatigue Risk Assessment Task Force onbehalf of the Health Committee. The Health Committee gratefullyacknowledges the work of Ron McLeod (of Ron McLeod Ltd) in preparingthis document, and would also like to thank Adam Fletcher (IntegratedSafety Support), Alexandra Holmes and Paul Jackson (Clockwork Research)

    and Kirsty McCulloch (The Keil Centre) for reviewing the document.

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    OGP • IPIECA

    ii

    ASSESSING RISKS FROM OPERATOR FATIGUE

    Contents

    Executive summary 1

    Introduction 2

    Definition 3

    Structure of the document 3

    Approaches to fatigue risk assessment 4

    Defences and tolerability 4

    A process for performing 5

    a fatigue risk assessment

    Stage 1: Screening 6

    Step 1: Define the assessment unit(s) 6

    Step 2: Assess activity fatigue sensitivity  7

    Step 3: Potential consequences of fatigue impairment  9

    Output from Stage 1 10

    Stage 2: Detailed analysis 10

    Step 4: Define action levels 11

    Step 5: Estimate the fatigue exposure 11

    Step 6: Define action plan 19

    Quality assurance 21

    Competence to perform a fatigue risk assessment 22

    References 23

    Appendix A: Estimating potential task 24

    sensitivity to fatigue impairment

    Example 1: Fork lift truck operator 24

    Example 2: Field operator tasked with closing 24

    a manually operated valve

    Example 3: Control room operator—modern, 24

    highly automated system with large control team

    Example 4: Control room operator—one-man 25

    control room with less automated system

    Step 1: Estimating the activity fatigue sensitivity 25

    Step 2: Fatigue barrier factor 27

    Step 3: Fatigue task sensitivity 28

    Appendix B: The Prior Sleep Calculator 29

    Appendix C: Recommended fatigue 31data recording

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    This document provides guidance on assessing

    risks from operator fatigue in the oil and gas

    industry. Designed to support operating

    companies, contractors and service companies,

    it complements two existing OGP-IPIECA

    publications on fatigue risk management:

    Managing fatigue in the workplace: A guide for oil 

    and gas industry supervisors and occupational health

     practitioners (2007) and Performance indicators for 

    fatigue risk management systems: Guidance

    document for the oil and gas industry (2012).

     Assessing risks from operator fatigue: Guidance

    document for the oil and gas industry describes a

    structured approach to implementing a fatigue

    risk assessment (FRA). Recognizing that the

    impacts of fatigue vary in different situations,

    this document provides guidance on factors for

    determining the applicability and acceptability

    of assessed levels of fatigue. The guide offers a

    standardized method (with suggested support

    tools) for documenting and reporting anassessed level of fatigue risk. The approach

    described could potentially support cross-

    industry benchmarking.

    The Introduction describes the scope and

    structure of the document, and defines fatigue

    and fatigue risk assessment.

    The following section on  Approaches to fatigue

    risk assessment identifies three recognizably

    different situations when an FRA may be

    required, and discusses the importance of 

    barriers when deciding what level of fatigue

    might be considered tolerable.

    The third section, entitled A process for 

     performing a fatigue risk assessment, describes a

    two-stage approach to preparing for,

    implementing and interpreting an FRA. Stage 1is an initial screening, which will help to

    determine whether a detailed risk assessment,

    Stage 2, is required.

    The section on Quality assurance makes

    recommendations to help deliver consistency

    and quality in fatigue risk assessments and

    reporting.

    Three Appendices are included. Appendix A

    provides a model process for assessing whetheractivities are likely to be at risk from fatigue.

    Appendix B offers a version of a public-domain

    tool, the ‘Prior Sleep Calculator’. Modified to

    better suit oil and gas operations, this tool can

    be used to support decisions to define, at any

    time, an individual’s likely fatigue level and to

    determine whether action may be needed to

    reduce the risks associated with that individual’s

    work. Appendix C contains suggestions for data

    reporting of fatigue risk assessments.

    1

    ASSESSING RISKS FROM OPERATOR FATIGUE

    Executive summary

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    This document provides guidance to operating

    companies, contractors and service companies

    on assessing risks from operator1 fatigue in the

    oil and gas industry2.

    The document complements two other

    OGP/IPIECA publications on the topic of fatigue

    risk management:l Managing fatigue in the workplace: A guide for 

    oil and gas industry supervisors and 

    occupational health practitioners (OGP report

    number 392, 2007) explains the health and

    safety risks posed by fatigue, provides

    background information on sleep and the

    body clock, describes the main causes of 

    fatigue and provides strategies for managing

    the causes.

    l Performance indicators for fatigue risk 

    management systems: Guidance document for 

    the oil and gas industry  (OGP report number

    488, 2012), proposes indicators that can be

    used to monitor the effectiveness of a fatigue

    risk management system (FRMS).

    The ‘Performance indicators’ report states that,‘While data-driven decision making is clearly a

    desirable aspiration, the reality for many companies

    is that hard data on fatigue are difficult to come by.

    In most cases, where data are not available,

    decisions are risk based. An FRMS therefore needs

    to be properly grounded in assessment of the risks

    facing the operation or organization’. The report

    also indicates that the existence an FRA can in

    itself be a leading indicator of controls against

    OGP • IPIECA

    2

    Introduction

    1 Throughout the document, the term ‘operator’ refers to ‘employees’ as opposed to ‘operating company’.2 The scope and level of detail contained in this document is based on the recommendations from a workshop organized by

    IPIECA and held in Rio de Janeiro in November 2013.

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    fatigue. It also proposes measures that can be

    used to assess the effectiveness of a fatigue risk 

    assessment programme.

    This document supports the two reports

    mentioned above in the following four ways:l It sets out and illustrates a structured

    approach to performing a fatigue risk 

    assessment.l It provides guidance on considerations that

    should be taken into account in determiningwhether the assessed level of fatigue can be

    considered acceptable in different situations.l It proposes a standardized method of 

    documenting and reporting an assessed level

    of fatigue risk that could potentially be used

    to support cross-industry benchmarking.l It provides some suggested tools that can be

    used to support the proposed approach.

    Definition

    Fatigue (mental fatigue) is a progressive decline

    in alertness and performance caused by

    insufficient quality or quantity of sleep,

    excessive wakefulness, or the body’s daily

    circadian rhythm.

    A fatigue risk assessment is a structured,

    evidence-based assessment of the likelihood

    that fatigue could reduce the ability of anindividual who is otherwise fit to work to

    maintain the levels of attention and cognitive

    performance necessary to perform an assigned

    activity to the expected standard during a

    defined period of time.

    3

    ASSESSING RISKS FROM OPERATOR FATIGUE

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    The approach to performing a fatigue risk 

    assessment will depend on why the assessment

    is being performed, and on the scope and

    complexity of the operations involved. An

    assessment may be needed to assess the risk of 

    an individual working extended overtime on a

    particular day. Alternatively, it could be required

    to assess the risk of operator fatigue in terms of 

    the potential for major accidents at an entire

    worksite or asset. The situations in these two

    examples are very different, and although similarfactors will need to be taken into account,

    different approaches to the assessment, involving

    different levels of detail, will be required for each

    case. An FRA may be performed by individuals with

    different backgrounds, experience and knowledge.

    In the first example, the assessment may be carried

    out by a local supervisor or a operations manager

    having considerable operational experience but

    little in-depth knowledge of the science behind

    human fatigue. The second example is likely to

    require a fatigue specialist (see Competence to perform a fatigue risk assessment on page 22).

    In general, there are three identifiable situations

    that will require different approaches to

    conducting a fatigue risk assessment.

    1. Individual: Assessing the risk that a particular

    individual may become unfit to work safely

    over a specific period of time due to fatigue.

    2. Job or activity: Assessing the risks of fatigue

    associated with a specific activity or operation

    being carried out by a defined group of peopleunder the same work arrangements. For

    example assessing the risk of fatigue associated

    with a specific job, or planning for an unusually

    complex or hazardous activity to be performed

    by a team over a few days or weeks.

    3. Population: Assessing the fatigue risk that

    could exist at a whole site covering a range of 

    activities and a diverse workforce.

    Defences and tolerability

    Assessing whether a given level of fatigue can be

    considered tolerable requires consideration of 

    other barriers or defences that may be expected

    to intervene if an operator’s performance is

    impaired by fatigue. A higher fatigue exposure

    may be considered tolerable if there are

    adequate additional defences in place.

    For example, if a driver who is alone in a carexperiences a microsleep there are limited

    barriers or defences that will intervene to

    prevent an accident. By contrast, if a control

    room operator or field operator falls asleep, or if 

    the operator’s level of attention is reduced due

    to fatigue, a number of defences should be

    available—from alarms to the presence of other

    people as well as automatic shut-down

    systems—that may reduce the potential for a

    serious outcome. An organization may therefore

    decide to tolerate a higher level of fatigue incontrol room or field operators than they would

    for a lone driver.

    It should be noted, however, that this argument

    should not be applied if the operator’s tasks are

    explicitly relied on as process safety barriers3.

    OGP • IPIECA

    4

    Approaches to fatigue risk assessment

    3 Process safety barriers are measures or controls that an organization relies on to mitigate the risk of events occurring

    involving loss of containment of hydrocarbons or other highly hazardous materials, or of such a loss escalating and leading to

    significant loss of life, or damage to assets or reputation. Process safety barriers can be mechanical, electrical, human or

    organizational in nature.

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    A fatigue risk assessment can be performed

    efficiently in two stages4, as described below.

    Stage 1: a high-level screening comprising the

    following three objectives:

    1. Define the target workforce and the scope

    and timescale of operations to be assessed

    (i.e. the ‘assessment unit(s)’).

    2. Identify whether any of the critical operator

    activities within each assessment unit are

    likely to be sensitive to impairment by fatigue.3. Identify the potential consequences of fatigue

    leading to significantly impaired performance

    in any of the activities.

    Stage 1 leads to a decision on whether a

    detailed FRA is needed (Stage 2).

    Stage 2: A detailed risk assessment comprising a

    further three objectives:

    4. Define the maximum level of fatigue

    exposure that would be considered tolerablefor the critical activities performed by the

    assessment units.

    5. Estimate the expected level of fatigue exposure.

    6. If the anticipated level of fatigue is greater

    than the level considered tolerable, determine

    what action can be taken to reduce the

    fatigue exposure, or what additional controls

    should be implemented to reduce the risk to

    an acceptable level.

    The two stages are summarized in Figure 1 andexplained below.

    Most organizations should be able to complete

    Stage 1 using the guidance provided in this

    document, drawing on appropriate operational

    and safety management experience. For

    relatively simple situations, a competent health

    or safety professional should be able to perform

    5

    ASSESSING RISKS FROM OPERATOR FATIGUE

    A process for performing fatigue risk assessments

    4 For clarity and simplicity these two stages are set out sequentially. However, where a fatigue risk assessment forms part of a

    broader human reliability assessment, or if it is led by a specialist in human reliability analysis, the two stages could be

    conducted in either order.

        S

        T    A    G    E    1   :    S   c   r   e   e   n    i   n   g

        S    T    A    G    E    2   :    D   e   t   a

        i    l   e    d    F    R    A

    Step 1:Define assessment units (AUs)

    Step 2:Review fatigue sensitivity

    Step 3:Assess potential consequences

    Is a detailed FRA needed?

    l Assessment unit(s)

    l List of critical activities per AU

    List of fatigue sensitivities

    Scope of detailed FRA

    OR

    NO

    Complete

    OR Complete

    Complete

    YES

    Step 4:Define action levels

    Step 5:Estimate fatigue exposure

    Step 6:Assess tolerability

    Fatigue action levels

    Estimated or measured fatigue exposure

    FRA report and action plan

    Complete

    Figure 1 Recommended process for performing a fatigue risk assessment 

    the more detailed analysis involved in Stage 2,

    again using the guidance in this document.

    More complex situations will require greatercompetence in fatigue risk management.

    The six steps involved in Stages 1 and 2 can be

    completed in different ways dependent on the

    scope of the assessment, the skill and experience

    of the assessors, the nature of the tasks and

    operations being assessed, and the regulatory

    and legal context of the assessment.

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    Furthermore, the scientific knowledge base

    underpinning understanding and prediction of 

    risks from fatigue is developing rapidly.

    For these reasons, this section only describes

    and illustrates the six steps. It does not try to

    define precisely how each step should be

    completed; that is left to the discretion and

     judgment of the organization responsible for the

    assessment, suitably informed by this guidance,

    and by competent people. The appendices onpages 24–32 provide examples of tools that may

    be useful in completing some of the steps.

    Stage 1: Screening

    The purpose of the screening stage is to clarify

    the scope of the assessment and to decide

    whether there is a need to perform a more

    detailed analysis. The screening considers the

     nature of the operations involved, the potential

    consequences if workers become impaired by

    fatigue, and the existence of other defences that

    may be relied on to mitigate the effects of 

    fatigue. Appendix A contains a procedure that

    may be helpful in completing Stage 1.

    Stage 1 may not be necessary if the scope of the

    assessment is clear, or if the organization

    believes that the people involved in the activities

    are at risk from fatigue, and that the

    consequences of fatigue could be significant.However, Stage 1 should be completed if the

    organization believes, with no reasonable

    evidence, either that critical activities will not be

    at risk from fatigue, or that any fatigue-induced

    impairment would corrected by other defences

    Figure 2 summarizes Stage 1, showing the

    decisions and outputs from each of the three

    steps. Note that the figure shows that it is

    possible for the process to finish at the end of 

    steps 2 or 3, depending on the results andconclusions from those steps.

    Stage 1 therefore provides clarity on the potential

    risk from fatigue that may exist in each assessment

    unit, and leads to a decision on whether or not a

    more detailed analysis is required. If a more

    detailed analysis is considered necessary, Stage 1

    should define the scope of that analysis.

    Step 1: Define the assessment unit(s)

    The first step is to set the boundaries of the FRA

    by defining the people or roles to be assessed,

    and the activities and timescale to be covered.

    In common with the guidance for performing

    health risk assessments (OGP-IPIECA, 2006),

    these are referred to as ‘assessment units’.

    The basis for grouping roles and operations into

    assessment units is a matter of judgment, taking

    account of factors such as:

    l the nature of the operations, processes andtechnologies involved;

    l inherent risks;

    OGP • IPIECA

    6

    Figure 2 Summary of Stage 1 (Steps 1, 2 and 3 of the overall FRA process)

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    l work schedules (in terms of daily hours of 

    work in a shift) and rotations (sequences of 

    consecutive work shifts over a period of time);l working and living arrangements of the

    workforce (i.e. workers living at home and

    travelling to work each day may need to be

    treated differently from those who live in

    camp or at the asset while on a rotation); andl geographical location.

    At a simple level, the assessment unit could be aparticular individual doing a few hours overtime

    to finish a critical job. The assessment unit in this

    case would be the named individual, doing the

    specified work, over the defined time.

    Alternatively, the assessment unit could be a

    small group of people doing a limited range of 

    activities, e.g. driving, monitoring computer

    displays or doing equipment rounds, over a

    period of a few weeks when there is expected to

    be higher than usual workload.

    On a larger scale, an assessment unit could include

    everyone working on, or supporting, an entire

    worksite or facility over an entire year. In this

    case the population may need to be organized

    into a number of discrete assessment units.

    For each assessment unit, a summary of the

    activities that are considered most critical for the

    purpose of the analysis should be prepared. The

    degree of ‘criticality’ in this sense will depend onthe purpose of the analysis: this may be process

    safety, personal safety, environmental control,

    security, production, reputation or even

    competitive position in a market5.

    Being clear about the timescale of the

    operations to be covered is especially important

    in defining the assessment unit(s). The issues to

    be taken into account in assessing the inherent

    fatigue risk over the course of a year can be very

    different from assessing the risk of someone

    continuing to work for a few hours. There may

    also be regional or geographical differences: in

    operations at high latitudes for example, where

    there is very little daylight during the winter

    months, and very little darkness in summer,

    there can be significant variations over the year

    in the extent to which the circadian rhythms of 

    shift workers are able to adapt to working at

    night, with consequences for sleep and fatigue.

    Step 2: Assess activity fatigue sensitivity

    The purpose of Step 2 is to determine whether

    any of the critical operator activities within

    each assessment unit are likely to be sensitive

    to significant impairment by fatigue. This will

    be referred to throughout this document as the

    ‘activity fatigue sensitivity’. At this stage it is

    only necessary to make a high-level judgement:

    if it is concluded that none of the activities are

    likely to be sensitive to fatigue, it may not benecessary to take the analysis further.

    This decision needs to consider both potential

    impairment to specific tasks, as well as a

    generally reduced capability to work,

    independent of specific tasks.

    Task-independent fatigue sensitivity

    Many of the effects of fatigue are the

    consequence of the negative impact of fatigue

    on an individual’s level of energy and/ormotivation: this may include a reduction in an

    individual’s ability to pay attention, to attend to

    detail, to check, question or find out if there is

    uncertainty, to notice or react to information.

    This general decline in energy can have an

    impact on nearly every human activity.

    Potentially, there is a risk that a seriously

    fatigued person will perform all activities less

    well than an alert and motivated individual.

    7

    ASSESSING RISKS FROM OPERATOR FATIGUE

    5 A fatigue risk assessment cannot meaningfully be applied at the level of a whole business, unless the business only has a single

    type of operation that is organized in exactly the same way within a limited geographical region.

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    Task-specific fatigue sensitivity 

    Some types of cognitive and psychomotor tasks

    are particularly sensitive to impairment from

    fatigue. The general characteristics of these tasks

    are summarized in Box 1.

    To take driving as an example, task-specific

    fatigue sensitive activities would include the

    cognitive demands associated with:l continuous attention and concentration over

    an extended period to control the vehicle’s

    speed and position on the road;l detecting and responding to variations in the

    road conditions; andl predicting, detecting and responding to the

    behaviour of other road users.

    Professional drivers also perform many other

    activities, including journey planning, checking

    loads, securing the vehicle, refuelling, etc.

    However, most of these will be less prone to

    impairment by fatigue than the core driving task.

    The critical activities within the scope of each

    assessment unit should be reviewed to decide

    whether any of them are likely to rely on any of 

    the characteristics shown in Table 1, or whether

    there may be other reasons for concern with

    regard to their potential impairment by fatigue. In

    some situations6, this could require a task analysis

    to be performed. In many cases, however, it will

    be clear from an understanding of the operation

    whether there is likely to be a high reliance on

    fatigue-sensitive task characteristics: driving a

    car or a crane, monitoring computer displays in a

    control room or overseeing operations on a drill

    floor all clearly rely on the ability to monitor or

    pay attention to information and events over a

    sustained period of time.

    Appendix A includes a possible approach to

    estimating the activity fatigue sensitivity of 

    different types of activities.

    Step 2 therefore involves reviewing each

    assessment unit, and considering the following

    three issues:l Do any of the critical activities rely on

    characteristics known to be particularly

    sensitive to fatigue?l Even if none of the tasks involved are

    specifically sensitive to fatigue, could there

    still be significant risk from errors due to

    reduced motivation as a result of fatigue?

    OGP • IPIECA

    8

    Box 1 Examples of task characteristics that can be especially sensitive to fatigue

    l Monitoring or paying attention to information or events over a sustained period of time

    l Reasoning, performing mental calculations, making sensitive judgements or decisions involving complexinformation, especially where there is uncertainty

    l Attending to, or using, detailed information or procedures especially where there is a high reliance onmemory or knowledge

    l Detecting, acknowledging and/or correctly interpreting alarms, especially when there are multiple similaralarms and understanding the meaning relies on correctly interpreting details (e.g. tag numbers), or wherethere is a high alarm rate with many false or nuisance alarms

    l

    Being aware of changes in the operational situation or risk exposurel Assessing or prioritizing risk in a complex multi-risk environment

    l Communicating or understanding detailed information in communications

    6 For example complex and infrequently performed start-up/shutdown activities, extensive maintenance on pressurized or H2S

    systems, or simultaneous operations (SIMOPS).

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    l If the answer to both of these questions is ‘no’,

    then there will be little justification for

    continuing the analysis for that unit.

    Step 3 should be followed for each assessment

    unit where the answer to either question is ‘yes’.

    Step 3: Potential consequences of fatigue

    impairment

    The third objective of Stage 1 is to identify thepotential consequences that may result if fatigue

    leads to significantly impaired performance of 

    any of the critical activities.

    Exposure to fatigue in itself, or impaired task 

    performance due to fatigue, is not necessarily a

    risk. The potential consequence of any given

    fatigue level depends on a number of 

    considerations, including:l the hazards associated with the operation

    (such as the presence of hydrocarbons, highpressure, or sources of energy);

    l the activity fatigue sensitivity of the activities

    involved (i.e. the potential that an activity

    may not be performed to the expected

    standard as a consequence of fatigue); andl the existence of other barriers or defences

    that could either prevent fatigue leading to

    task impairment or prevent a fatigue-induced

    mistake or omission from contributing to an

    incident.

    It is assumed that the organization undertaking

    the risk assessment will understand the hazards

    associated with the target workforce and

    operations. Usually, hazards are assessed using

    some form of risk assessment matrix (RAM)

    (Dawson et al., 2011) that provides a

    standardized rating of the relative risks

    associated with an operation. Organizations

    should use whichever RAM process they are

    familiar with to assess the potential

    consequence of fatigue-impaired performance.The potential activity fatigue sensitivity should

    have been assessed in Step 2.

    Step 3 involves judging whether, in the event of 

    fatigue impairing the performance of a critical

    activity, other barriers or defences could be

    expected to be relied on to intervene and

    prevent the undesired consequences (see Box 2).

    Appendix A provides a possible means of 

    assessing the likely strength of other barriers to

    prevent fatigue impairment from contributing to

    an incident (termed the ‘fatigue barrier factor’).

    To make this judgement with any confidence, anorganization will need to be able to draw on a

    deep knowledge of local operational procedures

    and practices.

    9

    ASSESSING RISKS FROM OPERATOR FATIGUE

    Box 2  Assessing the likelihood that interventions may 

    be relied upon to prevent undesirable consequences

    Knowing whether or not barriers or defences

    exist which could be expected to intervene toprevent undesirable consequences requires athorough knowledge of the specific operationalprocedures. For example:

    l If a control room operator falls asleep at aconsole, how likely is it that neither theoperator nor anyone else would detect a highlevel alarm on the console?

    l If a field operator who is seriously fatiguedmishears a radio instruction and, as a result,attempts to perform an action on the wrongpiece of equipment, how likely is it that the

    error would be noticed and an interventionmade before the action was taken?

    In both of these examples, the answer willdepend on many factors. In the case of thealarm, other defences might include thepresence of other people in the control room,whether there is an audible as well as a visualalarm, the location of the alarm panel relative tothe operator, and the level of backgroundacoustic noise. For the field operator, the answermay depend on whether they are working alone,and what procedures are in force at the site for

    confirming actions on equipment before andafter they are taken.

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    Output from Stage 1

    The output from the screening conducted in

    Stage 1 is a decision about whether there is a

    need to proceed to Stage 2 and carry out a

    detailed FRA.

    Appendix A provides a possible means of 

    combining the likely activity fatigue sensitivity

    with the fatigue barrier factor to assess the likely

    level of risk that may be associated with fatigue

    for the critical tasks involved in the assessment

    unit.

    If there is a case for a detailed FRA, Stage 1

    should define the scope of the analysis in terms

    of at least the following:l The assessment units to be covered (operations,

    operator roles and geographical location).l The work schedules, rotations and living

    arrangements of the workforce involved.l The timescale and duration of the activities to

    be covered by the assessment.

    Stage 2: Detailed analysis

    The second stage of the recommended

    approach addresses the remaining three steps in

    the fatigue risk assessment process:

    Step 4: Define the maximum level of fatigue

    exposure that would be considered

    tolerable for the critical activities

    performed at the assessment unit(s).

    Step 5: Estimate the expected fatigue exposure.

    Step 6: If the anticipated level of fatigueexposure is greater than the level

    considered tolerable, determine what

    action can be taken to reduce the

    fatigue exposure, or what additional

    controls should be implemented to

    reduce the risk to an acceptable level.

    Stage 2 should only be applied to those

    assessment units and critical activities identified

    in Stage 1 as justifying a detailed FRA. Figure 3

    summarizes Stage 2, showing the decisions andoutputs from each of the three steps.

    OGP • IPIECA

    10

    Figure 3 Summary of Stage 2 (Steps 4, 5 and 6 of the overall FRA process)

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    Step 4: Define action levels

    The purpose of Step 4 is to determine what level

    of fatigue can be considered tolerable for the

    target workforce performing the activities of 

    interest. This can be among the most difficult

    decisions to make, although it is probably the

    most important.

    There are currently no regulations or other

    standards that define a level of fatigue that

    would be acceptable for any operation: existing

    regulations and standards generally focus on

    work and rest time, and some require

    implementation of fatigue risk management

    systems in certain situations. While these require

    compliance, and can limit exposure to fatigue

    risk, none define the level of fatigue considered

    tolerable for any activity. Each organization must

    therefore make its own judgement about the

    level of fatigue risk that it considers tolerable. As

    far as possible, such judgements should be

    evidence based, and consistent both withscientific knowledge and industry good practice.

    The following considerations should be taken

    into account when attempting to determine a

    tolerable level of fatigue:l It should be set in advance of the assessment

    of fatigue exposure. Determining tolerance

    levels after fatigue exposure in a workforce

    has been estimated has the potential to be

    unduly influenced, or biased, by operational

    considerations.l The tolerance level should, as far as possible,

    be based on an objective and evidence-based

    assessment of the potential consequences of 

    a fatigued individual not being able to

    perform the activity to the standard expected.l A tolerance level is a maximum level that can

    be considered acceptable for an activity

    without additional controls being in place. It

    does not mean that an individual

    experiencing the estimated level of fatigue

    cannot perform the work safely; but it doesmean that if the tolerance level is exceeded,

    additional controls need to be put in place to

    ensure that the operation is not exposed to

    an unacceptable level of risk.l Tolerance levels need to reflect the inherent

    fatigue sensitivity of the activities being

    assessed (i.e. the combination of the likelihood

    that fatigue may impair performance of an

    activity, and the potential consequence if 

    performance is actually impaired by fatigue). If 

    activities within the scope of an assessment are

    considered to have different inherent fatiguesensitivities, it may be therefore necessary to

    adopt different tolerance thresholds.l Tolerance levels must recognize individual

    differences in the way people may be affected

    by a given fatigue level, i.e. they should

    recognize variability between individuals as

    well as variability in the same individuals over

    time. It may not be operationally realistic to

    base a tolerance level on the worst case (i.e.

    individuals whose performance may be

    significantly impaired at relatively low fatigueexposures). It would, however, be risky to

    adopt a tolerance level that reflects the

    expected impairment of the population

    average: this could mean accepting a level of 

    risk while anticipating that up to 50% of the

    activities may be exposed to a greater level of 

    impairment than is considered to be tolerable.

    The way tolerance limits are expressed needs to

    be consistent with the way fatigue exposure is

    estimated. If, for example, an assessment of likelyfatigue exposure is made using a

    biomathematical model, the tolerance

    thresholds should similarly be expressed in the

    scores produced by the model.

    Step 5: Estimate the fatigue exposure

    Risk assessment is about predicting the level of 

    risk that is likely to be experienced in a

    population at some time in the future. There are

    two general approaches to predicting the levelof fatigue that individuals or a population are, or

    are likely to be, exposed to. These are:

    11

    ASSESSING RISKS FROM OPERATOR FATIGUE

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    l measuring the level of fatigue that currently

    exists in an equivalent population, and

    extrapolating forward to the future

    population in similar circumstances; andl predicting the level of fatigue that is likely to

    be experienced based on knowledge of the

    factors and mechanisms that cause fatigue,

    the relevant characteristics of the target

    population and estimates of their expected

    exposure to those causal factors.

    Fatigue continues to be the topic of a significant

    body of high quality scientific research, both

    applied and theoretical. Research is continually

    revealing better ways of both measuring and

    predicting fatigue.

    Measuring fatigue

    Approaches to measuring fatigue range from

    subjective measures, usually using a validated

    rating scale (such as the Karolinska Sleepiness

    Scale) through more objective performance-based measures (such as the Psychomotor

    Vigilance Task), to electrical and chemical

    measures of brain activity and biomarkers taken

    from urine or blood samples. However, currently

    there is insufficient evidence for the rigour of 

    biomarker use in operational environments.

    Technologies are also available that are designed

    to be worn or attached to the body while people

    continue to work. Examples include actigraphy7

    which can give an indication of the amount of sleep obtained over a period of time, as well as a

    range of devices developed to monitor an

    individual’s state of alertness and detect

    drowsiness, most commonly among drivers.

    Measurement of mental fatigue and sleep can

    provide a good basis for estimating the level of 

    fatigue likely to be experienced in the future

    (assuming, of course, that no significant change

    occurs in the meantime). However, gathering the

    data, interpreting it and extrapolating to the

    future are specialist activities. Where technically

    and logistically practical, measures of actual

    fatigue should be used as the basis for

    predicting future fatigue. Undertaking these

    measures is beyond the scope of this

    recommended practice. Organizations wishing

    to base an assessment of future fatigue risks on

    measures of actual fatigue, should use specialists

    with the skills, knowledge and experience tomake valid measurements, and who know how

    to interpret and extrapolate them.

    Predicting fatigue

    The science base has generated a good

    understanding of the causes, mechanisms and

    effects of fatigue on human performance. Based

    on that understanding, a variety of 

    biomathematical models are now available that

    can predict the levels of fatigue likely to be

    experienced based on factors such as anindividuals recent sleep history and the time of 

    day8. Table 1 (page 13) summarizes some of the

    more widely used models for predicting fatigue

    or estimating an individual’s likely state of 

    alertness. In each case, the table gives examples

    of what the developers of the models claim the

    scores produced mean. Some regulators

    (ITSR, 2010) have published comments and

    expressed views on the interpretation of the

    fatigue scores produced by some of these

    biomathematical models.

    The scores shown in Table 1 should not, on their

    own, be treated as thresholds. As discussed in

    Step 4, deciding what level of fatigue might be

    considered tolerable depends on many factors,

    not least the inherent activity fatigue sensitivity,

    and, as mentioned in Step 3, what barriers are in

    place to manage the risks of fatigue-impaired

    task performance.

    OGP • IPIECA

    12

    7 Actigraphs are devices worn on the wrist, which passively collect activity data and use this to give an indication of sleepobtained over a period of time.

    8 See Dawson et al. (2011) for a review of biomathematical approaches to modelling fatigue.

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    Biomathematical models that predict the level of 

    fatigue likely to be experienced in a population

    should, as a minimum, take into account:

    l the amount and quality of sleep thatindividuals working in an operation are likely

    to get in each 24-hour period;l how long they are likely to have been awake

    at the time of work; andl the effect the body’s circadian rhythm is likely

    to have on alertness levels at the time work is

    performed.

    Some models also take into account variables

    such as the characteristics and demands of the

    work being performed, opportunities for restwhile awake, as well as the value of short sleep

    periods (‘naps’) during the working day. The

    most sophisticated models claim the capability

    to make allowance for factors such as circadian

    adaptation (the way in which the timing of an

    individual’s daily sleep cycle adapts to a changein time zone, or a change in the timing of sleep,

    for example when working night shift), as well as

    individual differences.

    The ability to measure or estimate the parameters

    required by any biomathematical model depends

    on how specific the assessment is to a particular

    population and work situation. The more specific

    the assessment is in terms of the individuals

    involved, the timing of the work, travel and other

    issues that can impact on the obtained sleep andthe time since the last sleep, the more accurate

    will be the assessed exposure to risk from fatigue.

    13

    ASSESSING RISKS FROM OPERATOR FATIGUE

    Table 1 Examples of fatigue models, predicted fatigue output scores and their interpretation

    Model InterpretationScores

    Prior Sleep Calculator(PSC)

    UK HSE Fatigue andRisk Index(HSE, 2006)

    FAID® (FatigueAssessment Tool byInterDynamics)(FAID®, 2014)

    FAST (FatigueAvoidanceScheduling Tool)(FAST, 2014)

    PSC Score

    Fatigue Index(FI)

    Risk Index(RI)

    FAID Score

    Effectiveness

    Score ranges from 1 to more than 11. See Appendix B for details.

    An FI of 20.1 equates to the levels of fatigue experienced by an individual working a two-day, two-night, four-off schedule, involving 12-hour shifts starting at 08:00 and 20:00(DDNNRRRR9 — i.e. 2 day shifts, followed by 2 night shifts, followed by 4 rest days).

    An RI of 1 reflects the relative likelihood of an incident or accident for an individualworking a two-day, two-night, four-off schedule, involving 12-hour shifts starting at 08:00

    and 20:00 (DDNNRRRR).A FAID score of 40 is equivalent to the maximum fatigue, which would be experiencedduring a 09:00 to 17:00, Monday to Friday workweek.

    A FAID score of 80 is approximately 200% of the maximum fatigue that would beexperienced during a 09:00 to 17:00, Monday to Friday workweek. A score of 80 has beenfound to be similar to 21–22 hours of continuous sleep deprivation (when the sleepdeprivation begins at 08:00).

    FAID scores of 80 have been equated to an equivalent level of performance impairmentin some psychomotor tasks as has been observed in laboratory subjects with a bloodalcohol concentration (BAC) of 0.05% for 17 hours of continuous sleep deprivation (whenthe sleep deprivation begins at 08:00). A score of 100 has been equated to a BAC of 0.08%, which has been found to be similar to 21–22 hours of continuous sleep

    deprivation.

    Risk of human factors accidents elevated at effectiveness scores below 90 and increasesprogressively with reduced effectiveness.

    Human factors accidents when average effectiveness is less than 77 is considered 2½times more costly than similar accidents when effectiveness is greater than 90.

    9 D = day N = night R = rest day

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    An especially important limitation of 

    biomathematical models is that they only

    produce population averages, i.e. they represent

    a ‘typical’ or ‘average’ person. Currently, no

    models are available commercially, nor are there

    any under development, that are capable of 

    predicting the fatigue that a specific individual

    in a specific situation will experience. This can be

    a significant limitation; while some people will

    experience less fatigue than is predicted, others

    will experience more.

    This limitation of biomathematical models has

    been recognized, and is a concern to regulators.

    For example, in 2010, building on work of the US

    Department of Transportation Federal Railroad

    Administration, Australia’s Transport Safety

    Regulator published a Transport Safety Alert

    concerning the use of biomathematical models

    of fatigue (ITSR, 2010). Among other

    recommendations, this stated that:

    “… models that are based on group average data

    should not be used as the sole basis for decisions

    on fatigue impacts on individual workers.

    Individual factors and the risk context should also

    be examined in each case”. It concluded that:

    “When setting criteria for safety risk decision

    making, rail transport operators should take into

    consideration the risk context and the basis of any 

    recommended limits that may be associated with

     particular models.”

    However, if biomathematical models are used

    appropriately, and if the results are interpreted

    intelligently, taking account of the assumptions

    and limitations associated with each, they can

    provide an effective means of estimating the

    typical fatigue likely to be experienced in

    operational settings.

    Biomathematical models can be used, where

    appropriate, to support fatigue risk assessments

    for oil and gas operations. However, they mustbe used with caution, recognizing the

    assumptions and limitations inherent to each

    model, and there must be recognition that the

    maximum fatigue exposure in the workforce

    being assessed may be significantly higher than

    that predicted by any model.

    It is important to note that currently available

    models vary greatly in their degree of 

    sophistication, their scientific validity, and their

    suitability for use by non-professionals. In mostcases, the mathematical algorithms they are

    based on continue to be the subject of ongoing

    research and validation. None of them are

    perfect, and none are capable of being applied

    ‘off-the-shelf’ to the full range of situations

    experienced in the global oil and gas industry.

    None of them have been validated for fly-in fly-

    out operations that are common in the oil and

    gas industry. They all need to be used with

    caution.

    This document does not recommend any one

    particular biomathematical model. That decision

    OGP • IPIECA

    14

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    is left to organizations wishing to adopt a

    model-based approach.

    The Prior Sleep Calculator

    The Prior Sleep Calculator (PSC) is a simple

    means of estimating an individual’s likely state of 

    alertness either at a given time or in the near

    future (assuming they remain awake)10. It can be

    used to support a situational fatigue risk 

    assessment, for example if a situation arises

    where there is a need for someone who isalready at work to continue to work for a few

    hours beyond his or her rostered hours.

    The calculator is based on scientific research

    that has demonstrated a strong relationship

    between three factors: how long an individual

    has been awake, how much sleep they have had

    in the previous 24 and 48 hours, and their ability

    to remain alert and to think clearly and quickly.

    The PSC uses the actual sleep obtained by the

    individual in the previous 24 and 48 hours, aswell as the actual length of time they have been

    awake. Based on these three parameters, it

    indicates the individual’s likely state of alertness

    at the time. By allowing for additional waking

    hours beyond the current time, it is also able to

    suggest an individual’s likely state of alertness in

    the near future.

    Appendix B presents a variant of the Prior Sleep

    Calculator that may be appropriate for

    application in the oil and gas industry. (Theversion contained in Appendix B differs from

    other versions available in the public domain in

    the meaning and recommendations that are

    associated with each level of the scale).

    The calculator can help in deciding whether

    someone is likely to be able to work safely now

    or at some time in the coming hours. The

    estimates are useful for most people, most of the

    time, but the recommendations must be treated

    with caution; the calculator is not an exactscience and the calculated scores can be no

    more than a guide to the likelihood of a ‘typical’

    individual being in a fatigued state.

    Organizations considering using the PSC should

    take care to ensure that it is used appropriately

    and for specific situations, and that the advice

    and recommendations that it provides are

    consistent with the organization’s experience

    and are appropriate for the activities involved.

    Using the calculator does not remove anorganization’s responsibilities to comply with the

    law, their own company’s health and safety

    management systems, or other relevant

    requirements for the safe management of work,

    including workforce agreements.

    Table 2 illustrates how different approaches

    might be needed in conducting a fatigue risk 

    assessment in a number of different situations.

    15

    ASSESSING RISKS FROM OPERATOR FATIGUE

    10 Note: the PSC can be readily implemented as a simple ‘app’ or online tool in which the user simply enters the data and the tool

    provides a recommendation.

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    OGP • IPIECA

    16

        T   a    b    l   e    2

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        A   s   s   e   s   s   m   e   n   t   c   a   n    b   e   m   a

        d   e   u   s    i   n   g

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        A   n   a    l   y   s    i   s   n   e   e    d   s   t   o   c   o   n   s    i    d   e   r    b   o   t    h

       w   o   r    k   s   c    h   e    d   u    l   e   s   s   e   p   a   r   a   t   e    l   y  —

        i .   e .   t   o   t   r   e   a   t   e   a   c    h   a   s   a   s   e

       p   a   r   a   t   e

       a   s   s   e   s   s   m   e   n   t   u   n    i   t .

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       a    b    i   o   m   a   t    h   e   m   a   t    i   c   a    l   m   o    d   e    l .

        A   n   a    l   y   s    i   s   c   a   n    b   e   c   o   n    d   u   c   t   e    d   u   s    i   n   g

       a    b    i   o   m   a   t    h   e   m   a   t    i   c   a    l   m   o    d   e    l .

        R   o    l   e   s   s    h   o   u    l    d    b   e   g   r   o   u   p   e    d    i   n   t   o

       a   s   s   e   s   s   m   e   n   t   u   n    i   t   s   a   c   c   o   r    d    i   n   g   t   o

       c   r    i   t    i   c   a    l    i   t   y   a   n    d    i   n    h   e   r   e   n   t

       t   a   s    k

       s   e   n   s    i   t    i   v    i   t   y   o    f   t    h   e   w   o   r    k    i   n   v   o    l   v   e    d ,

       w    i   t    h   a   p   p   r   o   p   r    i   a   t   e    f   a   t    i   g   u

       e

       t   o    l   e   r   a   n   c   e    l   e   v   e    l   s .

       c   o   n    t    i   n   u   e    d …

  • 8/9/2019 Assessing risks from operator fatigue

    21/40

    17

    ASSESSING RISKS FROM OPERATOR FATIGUE

        T   a    b    l   e    2    T    h   e    d    i    f    f   e   r   e   n    t   a   p   p   r   o   a   c    h   e   s    t   o   p   e   r    f   o   r   m    i   n   g    f   a

        t    i   g   u   e   r    i   s    k   a   s   s   e   s   s   m   e   n    t   s    i   n    d    i    f    f   e   r   e   n    t   s    i    t   u   a    t    i   o

       n   s    (   c   o   n    t    i   n   u   e    d    )

        P   o   p   u    l   a   t    i   o   n

       t   o    b   e

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        T    i   m   e

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        d    i    f    f   e   r   e   n   t

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        h   a   z   a   r    d   o   u   s

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       s   c    h   e    d   u    l   e   s

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       g   e   o   g   r   a   p    h    i   c   a    l

       r   e   g    i   o   n   s

        C   o   m   m   e   n   t   s

        S    i   t   u   a   t    i   o   n    /    d   e   c    i   s    i   o   n   r   e   q   u    i   r   e    d

        A   n   e   x   p

        l   o   r   a   t    i   o   n   c   o   m   p   a   n   y   c   a   r   r   y    i   n   g

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       o   p   e   r   a   t

        i   o   n    i   n    d    i    f    f   e   r   e   n   t    l   o   c   a   t    i   o   n   s

       a   r   o   u   n    d   t    h   e   w   o   r    l    d   w   a   n   t   s   t   o

       p   e   r    f   o   r   m   a   s    i   n   g    l   e    f   a   t    i   g   u   e   r    i   s    k

       a   s   s   e   s   s   m   e   n   t   t    h   a   t   c   a   n    b   e   a   p   p    l    i   e    d   t   o

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       o   u   t   a   r

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        l   o   c   a   t    i   o

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       a   s   s   e   s   s   m   e   n   t   t    h   a   t   c   a   n    b   e   a   p   p    l    i   e    d   t   o

       a    l    l   o   p   e

       r   a   t    i   o   n   s   w   o   r    l    d   w    i    d   e .

        1 ,    0

        0    0

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       v   a   r    i   a   n   t   s   m   a   y   n   e   e    d   t   o    b

       e

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       r   e

       s    i   g   n    i    f    i   c   a   n   t    d    i    f    f   e   r   e   n   c   e   s .

        A

       s   e   p   a   r   a   t   e   a   n   a    l   y   s    i   s   w    i    l    l    b

       e   n   e   e    d   e    d

        f   o   r   t    h   o   s   e    i   n    d    i   v    i    d   u   a    l   s   w    h   o   t   r   a   v   e    l

       a   c   r   o   s   s   t    i   m   e   z   o   n   e   s .

        A   s   s   u   m   p   t    i   o   n   s   a    b   o   u   t   s    l   e

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        b   e   c    h   e   c    k   e    d    l   o   c   a    l    l   y    i   n    d

        i    f    f   e   r   e   n   t

       g   e   o   g   r   a   p    h    i   c   a    l   r   e   g    i   o   n   s .

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       a   n    d

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        i   t    h   a   p   p   r   o   p   r    i   a   t   e

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        d    i    f    f   e   r   e   n   t   g   r   o   u   p   s .

        I   t    i   s   n   o   t   p   o   s   s    i    b    l   e   t   o   c   o   n

        d   u   c   t   a

       s    i   n   g    l   e    F    R    A    f   o   r   t    h   e   w    h   o    l   e

       c   o   m   p   a   n   y .    T    h   e    b   u   s    i   n   e   s   s   s    h   o   u    l    d

        b   e   o   r   g   a   n    i   z   e    d    i   n   t   o   a   n   u   m    b   e   r   o    f

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        i   n   t   e   r   m   s   o    f   t    h   e    k   e   y    f   a   c   t   o   r   s   a   n    d

        i   n    d    i   v    i    d   u   a    l   a   n   a    l   y   s   e   s   p   e   r

        f   o   r   m   e    d

        f   o   r   e   a   c    h .

        G   e   n   e   r    i   c    b   u   s    i   n   e   s   s  -   w    i    d   e

        f   a   t    i   g   u   e

       r    i   s    k   t   o    l   e   r   a   n   c   e    l   e   v   e    l   s   s    h   o   u    l    d    b   e

        d   e    f    i   n   e    d ,    b   a   s   e    d   o   n   r   o    l   e

       a   n    d

       a   c   t    i   v    i   t   y   t   y   p   e   s ,   a   n    d   a   p   p    l    i   e    d

       c   o   n   s    i   s   t   e   n   t    l   y   a   c   r   o   s   s   t    h   e

        d    i    f    f   e   r   e   n   t

       o   p   e   r   a   t    i   o   n   s .

       c   o   n    t    i   n   u   e    d …

  • 8/9/2019 Assessing risks from operator fatigue

    22/40

    OGP • IPIECA

    18

        T   a    b    l   e    2    T    h   e    d    i    f    f   e   r   e   n    t   a   p   p   r   o   a   c    h   e   s    t   o   p   e   r    f   o   r   m    i   n   g    f   a

        t    i   g   u   e   r    i   s    k   a   s   s   e   s   s   m   e   n    t   s    i   n    d    i    f    f   e   r   e   n    t   s    i    t   u   a    t    i   o

       n   s    (   c   o   n    t    i   n   u   e    d    )

        P   o   p   u    l   a   t    i   o   n

       t   o    b   e

       a   s   s   e   s   s   e    d

        T    i   m   e

       p   e   r    i   o    d

        N   o .   o    f

        d    i    f    f   e   r   e   n   t

       r   o    l   e   s    /

       a   c   t    i   v    i   t    i   e   s

        C   r    i   t    i   c   a    l   o   r

        h   a   z   a   r    d   o   u   s

       w   o   r    k    ?

        N   o .   o    f

       w   o   r    k

       s   c    h   e    d   u    l   e   s

        T   r   a   v   e    l   a   n    d

        d   o   m   e   s   t    i   c

       a   r   r   a   n   g   e   m   e   n   t   s

        T   r   a   v   e    l

       a   c   r   o   s   s

       m   u    l   t    i   p    l   e

       t    i   m   e   z   o   n   e   s

        M   u    l   t    i   p    l   e

       g   e   o   g   r   a   p    h    i   c   a    l

       r   e   g    i   o   n   s

        C   o   m   m   e   n   t   s

        S    i   t   u   a   t    i   o   n    /    d   e   c    i   s    i   o   n   r   e   q   u    i   r   e    d

        A   s   p   e   c

        i   a    l    i   s   t   c   o   n   t   r   a   c   t   o   r   w    h   o

       s   u   p   p    l    i   e   s   a   r   a   p    i    d   r   e   s   p   o   n   s   e   s   e   r   v    i   c   e

        i   n   v   o    l   v    i   n   g    f    l   y    i   n   g   t   e   c    h   n    i   c   a    l

       s   p   e   c    i   a    l    i   s   t   s    f   r   o   m    N   o   r   t    h   e   r   n    E   u   r   o   p   e

       t   o   w   o   r

        l    d   w    i    d   e    l   o   c   a   t    i   o   n   s   a   t   s    h   o   r   t

       n   o   t    i   c   e

        i   s   c   o   n   s    i    d   e   r    i   n   g   a   c    h   a   n   g   e   t   o

       w   o   r    k   p

       r   a   c   t    i   c   e   s   a   n    d   w   a   n   t   s   t   o

       a   s   s   e   s   s

       t    h   e   r    i   s    k   t    h   a   t   t    h   e   s   p   e   c    i   a    l    i   s   t   s

       w    i    l    l   e   x   p   e   r    i   e   n   c   e   s    i   g   n    i    f    i   c   a   n   t    l   y   m   o   r   e

        f   a   t    i   g   u   e   a   t   t    h   e   w   o   r    k   s    i   t   e   c   o   m   p   a   r   e    d

       w    i   t    h   c   u   r   r   e   n   t   a   r   r   a   n   g   e   m   e   n   t   s .

        T    h   e   m   a   n   a   g   e   r   o    f   a   r   o   a    d   t   r   a   n   s   p   o   r   t

       o   p   e   r   a   t    i   o   n   w   a   n   t   s   t   o   a   s   s   e   s   s   t    h   e

        f   a   t    i   g   u   e   r    i   s    k    i    f   c    h   a   n   g   e   s   a   r   e   m   a    d   e

       t   o   t    h   e

       s    h    i    f   t   s   c    h   e    d   u    l   e   s    f   o   r   a   s   m   a    l    l

       t   e   a   m   o

        f   t   a   n    k   e   r    d   r    i   v   e   r   s   w   o   r    k    i   n   g

        f   r   o   m   t    h   e   s   a   m   e   u   r    b   a   n    l   o   c   a   t    i   o   n   ;

       t    h   e   p   r   o   p   o   s   e    d   c    h   a   n   g   e   s   w   o   u    l    d

       r   e   s   u    l   t    i   n   t    h   e    d   r    i   v   e   r   s   s   t   a   r   t    i   n   g   w   o   r    k

        2    h   o   u   r

       s