ASTD TechKnowledge 2000ASTD TechKnowledge 2000

Top 10 Ways to Make Your Interactive

Training Project Successful

ASTD TechKnowledge 2000ASTD TechKnowledge 2000

Agenda Speaker Introduction/Background Audience Survey Audience Exercise Session Introduction Top Ten Keys to WBT Success Discussion/Q & A

Introduction: Introduction: Who the heck is Mark Steiner???Who the heck is Mark Steiner???

BS Industrial Tech. IL. State ‘88

MS Industrial Training IL St. ‘92

10 years CBT/WBT & interactive media dev. experience

Dozens of projects from 2 min. to 33 hours in runtime

Authorware 2.0, 1993

LearningSpace, Dreamweaver, Director

Instructor at Roosevelt Univ. in Chicago: CBT course 50% ID, 50 % Dev.

Audience SurveyAudience Survey

Corporate/Academic mix Project Manager/ID/Developer mix Number of Interactive Media Projects Number of WBT Projects Average project sizes ($, runtime) Rating of CBT/WBT process and

project management knowledge

Audience ExerciseAudience Exercise

Fold the paper in half Turn the paper 90 degrees Tear off the best corner Fold the paper in half, again. Tear off the next best corner. Fold the paper in thirds, exactly. Turn the paper 122 degrees Tear off outside corner. DONE!

SO WHAT !!!!!!SO WHAT !!!!!!

WBT Projects are usually complicated. Often there are many people fulfilling

many roles, and somehow, it must be communicated what is to be done.

The most successful, well run, least painful projects ARE NOT LUCK!

One key to a successful project is a well-defined process, combined with the tools to support it.

Session IntroductionSession Introduction

What this session isn’t Discussion of detailed, technical

issues Discussion of plug-ins Discussion of browsers Discussion of tools

Session Introduction (continued)Session Introduction (continued)

What this session is Discussion of Process Discussion of Roles Discussion of ISD Discussion of Technical

Considerations

A Quote . . . A Quote . . .

“Make things as simple as possible - but no simpler.”

– Albert Einstein

Number One . . .Number One . . .

Educate the client on the fundamentals of WBT: Process Options Costs Feasibility Consequences

then set and control the client's expectations.

Number Two . . .Number Two . . .

Determine the actual training need or gap.

Number Three . . .Number Three . . .

Define your process and communicate it to everyone involved, and

emphasize the responsibilities and key review points in the cycle.

Number Four . . .Number Four . . .

Identify all key project personnel: Buyer Acceptor Reviewer Program Lead/Project Lead SME's Instructional Designer(s) Web Developer(s) Graphic Artist(s)/Animator(s) A/V Specialist(s), etc.

then define and communicate their roles.

Number Five . . .Number Five . . .

Perform a comprehensive and realistic analysis regarding the technical needs and specifications of the project: Bandwidth/infrastructure issues Browser/Plug-in issues Testing/Tracking requirements

Number Six . . .Number Six . . .

In addition to the purely technical considerations of WBT project, also consider unique aspects of interface design and media types/file sizes when designing for the web.

WBT CBT ! ! !

Number Seven . . .Number Seven . . .

Perform a thorough and realistic analysis regarding the content of the WBT and the specific instructional treatments: Instructional Themes/Strategies Rehearsal/Evaluation/Remediation

Strategies . . . then set realistic goals for the

program.

Number Eight . . .Number Eight . . .

Specifically define your deliverables . . .

How else do you know when you're done?

Number Nine . . .Number Nine . . .

Whether on your own, or through your team (depending on team size and roles), acquire an intimate knowledge of your development tools.

Last but not least, Number Ten . . .Last but not least, Number Ten . . .

From both a user and technical perspective, test your application EARLY and OFTEN!

Take a Breath ! ! !Take a Breath ! ! !

Are you convinced that Roles, Process, ISD, and Technical factors are invaluable considerations to ensure successful development of WBT?

Did any of this presentation cause you to rethink the approach, process, and roles you use to complete projects?

Let’s Review . . . Let’s Review . . .

What we do is complicated. There are too many project-killing

decisions that HAVE to be made BY SOMEONE to leave things to chance.

Take control of all key aspects of a project.

Find and implement a proven, repeatable process that works for you!

Hopefully, you found this engaging Hopefully, you found this engaging and helpful . . .and helpful . . .

Questions & Answers

Hopefully, you found this engaging Hopefully, you found this engaging and helpful . . .and helpful . . .

THE ENDThank you!