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SUMMER TRAINING
&
PROJECT REPORT
ON
“PREVAILING SCENARIO OF INDUSTRIAL REALTIONS AT SANOFI AVENTIS PHARMA”
AT
(SANOFI AVENTIS PHARMA)
SUBMITTED TO: SHRI R R TANTI INSTITUTE OF MANAGEMENT, ANKLESHWER(MBA PROGRAMME)
AFFILIATED TO: GUJARAT TECHNOLOGICAL UNIVERSITY, A’BAD
GUIDED BY: MRS. PRIYANKA KANKANE, MBA (FACULTY)
SUMITTED BY: NEETI SINHA ROLL NO: 51 SEMISTER: II
FOR THE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION
BATCH: 2009-2011
DECLARATION
I Neeti Sinha hereby declare that the report on summer training and project work entitle on
“PREVAILING SCENARIO OF INDUSTRIAL REALTIONS AT SANOFI AVENTIS
PHARMA” is result of our own work indebtness to other work/publication if any have been
duly acknowledged.
Place:-
Date:-
NEETI SINHA
ACKNOWLEDGEMENT
I wish to express our sincere thanks to all those individual who helped in project
work without the support and co-operation of all, project would not have been
completed
I would like to express our gratitude towards Mr. “Tushar Uphadaya” (H.R
manager) for allowing us getting our specialization training in such a well known
company. I are also very thankful to Mr.Hiren Patel for providing necessary
guidance and information as per requirement.
I would like to express our sincere gratitude towards Mrs. PRIYANKA
KANKANE for her co-operation and support without which our project would not
have been completed
Lastly, i would like to thank all employees of various departments who had
provided as full co-operation and guidance during the training period.
Yours Sincerely
NEETI SINHA
PREFACE
I really know that there is no use of theoretical knowledge without getting the practical knowledge that make the man perfect and understand.
This is a small project composed while undertaking training at “SONOFI AVENTIS PHARMA”. This report contain information of some of the department of the organization about how it is set, how it works and how manages its routine work.
The main aim of training is to observe and manipulate the management involved in the organization and its implementation at various task and places. Again it is a part of our academic session of my MBA programme.
I have tried my best to prepare this project report but if there is any mistake, i request you to overlook upon the fact as this is my sincere attempt to perceive thing in a proper way.
In the subject identification of need of every person role, functions, policy and all procedure of function is input.
TITLE OF THE STUDY
“PREVAILING SCENARIO OF INDUSTRIAL RELATION AT SANOFI AVENTIS PHARMA”
SCOPE OF THE STUDY
The study is conducted within “SANOFI AVENTIS PHARMA” ANKLESHWAR. Our study includes Bottom level staff of the company. The finding and the results will be limited to plant only.
OBJECTIVES OF STUDY:-
1. Good industrial relations reduce the industrial disputes. Strikes, lockouts, go slow tactic, gherao which disturb the industrial peace.
2. Good industrial relation improve the morale of the employees. High morale increases production because co-operation efforts produce great results.
3. It motivates the workers to give their best to the organization and share the fruits of progress jointly with the management.
4. New programmes for workers development are introduced in an atmosphere of peace such as training facilities, labor welfare facilities.
5. Wastages of man, material are reduced to the minimum and, thus, national interest is protected.
FINDING:-
1. Throughout the world company is working for the betterment and welfare of the people worldwide.
2. Its resource & development activities are on worldwide basis as the company has 20 research centers so only its budget of R&D exceeds 4billion euro.
3. Its Ankleshwar site is being awarded ISO 9002 & 14002 units which is for good quality and green environment.
4. The motto of the company is “customer first” they are always focused on healing the public by every possible means.
5. They take pride not only in providing products that facilitate health & wellbeing. Its part of their Endeavour to be recognized as a company which is socially responsible and cares for people.
6. Each and every person working in the company knows his/her work and there is no chaos regarding distribution of work.
7. New or old all the employees are given regular training as per their respective work so that they learn something new and remain in market competition.
8.Thus the main reason for the companys successful position in the market is because it takes care of the employees and so they perform so dedicated to their work.
TABLE OF CONTENTS:
Sr. No. Contents Page No.1. Introduction of the Company
Major Therapeutic Areas 2 Aventis Group Companies 2 Research and Development Area 3 Sanofi Aventis in India 3 Manufacturing Facility and Strength 3 Product Line 4 Mission and Vision 5 Company Site Layout 9 Social Responsibility 10 Aventis Pharma India – Values 11 Health Safety and Environment 13 Purchase Department 17 Raw Material and Packing Material Receipt 17 Activities of Production Department 18 Activities of Quality Assurance 18 Dispatch and Logistics 20 Finance Department 22 Human Resource Department 24
o Activities of HR Department 25o Function of Time Office 25o Administrative Activities 26o HR Policy 27o Future Plan 28
2. Importance of the Study 293. Literature Review
Industrial Relations 31 Objectives of Industrial relations 32 Three Actors of Industrial relations 33 Limitations 34
4. Research Methodology Title of the Study 35 Scope of the Study 35 Need of the Study 35 Research Design 35 Sources of Data 35 Sample Study 36
Data Collection Method 365. Data Analysis and Interpretation 376. Results and Findings 477. SWOT Analysis 488. Annexure 51
“Every day, everywhere, we at Aventis-Pharma are working for what really matters: health”
Throughout the world, company is working to do more, perform better and move faster in the field health. That is their vocation at Sanofi-Avetis, the third leading pharmaceutical group in the world and No-1 in Europe.
This mean that they are committed to finding new compounds that bring hope and are essential to medical progress. They are equally committed to providing millions of patient with new, innovative and efficacious drugs to combat disease, to participate actively in making medicines accessible to the greatest number of people possible, and to ensure that the development of our Group is integrated into a strategy of strong, sustainable and profitable growth.
To meet these commitments, which are so crucial to their future, this Group has numerous resources that constitute the basis of our identity and creativity in the global pharmaceutical industry. Their research organization ranks among the best in the words: with 11,000 scientific personnel, they are leaders in major therapeutic areas, such as cardiovascular disease, thrombosis, cancer, diabetes, central nervous system disorders, internal medicine, and vaccines. They have strong values: performance, audacity, courage, creativity, solidarity, and respect for both individuals and for local cultures.
One of the world’s largest pharmaceutical companies serving the cause of improving health and wellbeing.
Aventis-Pharma, Ankleshwar is the word’s 3rd largest pharmaceutical group and the largest in Europe. Sanofi – Aventis is listed in Paris (EURONEXT: SAN) and in New York (NYSE:SNY).
Present in more than 100 countries, with around 11,000 scientists, we have around 100,000 employees working to improve health and wellbeing. Our Global headquarters are in Paris, France.
Major Therapeutic areas
Sanofi–Aventis focuses its activities on 7 major therapeutic areas:
Cardiovascular Diseases
Thrombosis
Oncology
Central Nervous System Disorders
Metabolic Disorders
Vaccines
S anofi – A venties G roup C ompanies
Aventis Pharma Limited is a part of the worldwide Sanofi-Aventis Group. The names of the Sanofi-Aventis Group companies are given below.
-India
-USA
-Malaysia
-South Africa
-Brazil
-Australia
-Europe
-China
-France
-Singapore
-Italy
-Canada
-China
-Russia
-United Kingdom
A highly productive and innovative R&D
With more than 20 research centers on three continents, Sanofi-Aventis coordinates its Research and Development on a worldwide basis. The Aventis-Pharma annual R&D budget exceeds four billion euros and ranks among the three largest budgets of the global pharmaceutical industry. Aventis-Pharma currently possesses one of the richest and most innovative portfolios in the industry.
Sanofi – Aventis in India
In India, Sanofi – Aventis operates through two entities – Aventis Pharma Limited and Sanofi – Synthelabo (India) Limited. Sanofi – Aventis holds 50.1% of the paid-up share capital of Aventis Pharma Limited through its 100% subsidiary, Hoechst GmbH.
In India, Aventis Pharma Limited have around 1,458 employees. It has state-of-the-art manufacturing facilities in Ankleshwar and Goa, where active pharmaceutical ingredients and formulations are manufactured. The company has registered offices in Mumbai and zonal offices in Mumbai, Chennai, Calcutta and New Delhi. Aventis Pharma Limited has two state-of-the-art manufacturing facilities at Ankleshwar, Gujarat (chemistry and pharmaceuticals) and at Verna, Goa (pharmaceuticals). Incorporating the latest designs and processes in manufacturing, both sites have been identified as global sourcing units.
Manufacturing Facilities & Strengths – Ankleshwar
An ISO 9002 and ISO 14001 Units
The Ankleshwar site, admeasuring 88915 M2 of total land area, is located near the centre of a large Industrial Estate, established by the Gujarat Industrial Development Corporation (GIDC) close to the town Ankleshwar in the Bharuch District of Gujarat state of India. The site is 350 kilometers in the north of Mumbai. The site is shared with Chiron Behring Pvt. Vaccines Ltd and Bayer crop science.
For the Aventis Pharma Limited, the site activities consist in production of Active Pharmaceutical Ingredients (API) and Drug Products (DP). The site production operations are housed in three separate buildings consisting of two API plants API-I & API-II; and a manufacturing/packaging/warehouse complex DP Plants. Other facilities house support function such as Administrative block and Quality Control Laboratory, canteen, occupational Health centre, maintenance and Energies Block. The services for treating effluents and the incineration are taken from Bayers Crop Science.
The site employs 224 full time employees, 106 of which are part of API and 118 works in Drug Products.
Manufacturing Facilities and Strengths-Ankleshwar
Pharmaceuticals set up in 1989.
Chemistry set up in 1987.
An ISO 9001-2000 & ISO 14001-1996 site–Pharmaceuticals
An ISO 9001-2000 & ISO 14001-1996 site –chemistry
The Ankleshwar site is situated in the centre of a large Industrial estate, established by the Gujarat Industrial Development corporation (GIDC) closed to the town Ankleshwar in Bharuch district of Gujarat.
Figures:-
Total floor area 12600m2
Dosage form Solids
Capacity (per annum) 3,700million Tablets per year
SANOFI AVENTIS LTD PRODUCT LINE:-
Name of the medicine Treatment.
Multaq Cardio vascular problem.
Arava Pregnancy.
Lantus Diabetes insulin.
Penlac Use on finger nails & toe nails only.
Oforta Centeral nervous system
Lovenox Spinal hematomas (paralysis) surgery
soframycin Used in injuries etc
Our Commitment :-
“We are a diversified healthcare company not only a pharmaceuticals company we act with all our partners to protect health enhance life & respond to the hope of the 6.8 billion people in need”
Our Ambition:-
“our ambition is to be a global sustainable healthcare partner focused on patients needs.”
“We demonstrate leadership both in business achievements & in communitiee in which we operate we wish to be recognized for our ability to transform scientific innovation into hope and solution for patients.”
Our Attitude:-
“The intangible mindset that describe the shared way in which we approach our work”
Our Uniqueness :-
This is what differentiates us :-
Our social engagement in times of crisis.
Public health initiatives $ access to medicine.
Fast & externally recognized deal maker enterprenuaral sprite.
One of the most emerging market oriented companies.
Mission & Vision Statement
Vision Statement:
Customer first Quality always.
We are responsible organization of highly committed people, providing quality and cost effective products to patients, with a sense of urgency through industrial excellence.
We are the most admired and preferred partner satisfying the needs of all stakeholders by providing quality products and service:
Through innovative ways of working
By achieving cost efficiency and
Caring for the environment and people.
Mission Statement:
Respect admirable characteristics in people and recognize knowledge, skill and positive attitude.
Recognize that there is a need for developing human capital and appropriately rewarding the individual and team performance through a transparent evaluation process excellence is prioritized.
Regard those alternate materials sourcing, capacity rationalization and bench marking the best practices is a pathway to continuous improvement of COGM.
Remember that all environment, health, safety and regulatory requirements are consistently complied.
Reinforce our image by striving to achieve International Regulatory Standards and Industrial Excellence
BOARD OF DIRECTORS:-
(As on May 5, 2011)
Dr.Vijay Mallya Mr.J.L.Grunwald
(Chairman) (Alternate to Mr.O.Charmeil)
Dr.Shailesh Ayyangar Mr.M.G.Rao
(Managing Director)
Mr.O.Charmeil Mr.J.M.Gorges
Mr.J.M.Gandhi Mr.S.C.Ghoge
(Alternate to Mr. Eric Le Bris)
Mr.J.M.Georges
Company Secretary
Mr.C.Germain Mr.K.Subramani
Mr.S.R.Gupte
Mr. Eric Le Bris
Register Office: - Auditors: -
Aventis House (M/s. S.R.Batliboi & Co.54/A, Sir Mathuradas Vasanji Road,
Andheri (East), Mumbai 400093. Solicitors:-
M/s.Crawaford Bayley & Co.
Factories: - (1) Bankers: -
3501-15, 6310, b-14, GIDC Estate, Citibank N.A.
Ankleshwar 393002. Deutsche Bank.
Hongkong & shanghai Banking
Factories: - (2) Corpn.Ltd.
GIDC, Plot No.L-121 State bank Of India.
Phase III, Verna Industrial Estate, HDFC Bank Limited.
Verna, Goa 403722.
Registrars & Transfer Agents: -
Intime Spectrum Registry Limited
C-13, Pannalal Silk Mills Compound,
L.B.S.Marg,Bhandup(West), Mumbai 400078.
COMPANY SITE LAYOUT:-
Warehouse
1990
Tank farm
1990
INCI ETP
1999 1986
Bio analytical Lab
1994
Vaccine Plant
1989
1131531116
Gate-2
Gate-1
SS
HWS
WH, 1999
II
1995
I
1987
A P I
DP PLANT
1989API Lab
2004
Enggerings
1984
Canteen
1990
Admin. QA
ACI AC 2
1984 TF 1991
Aventis-Pharma
WP IC
1989 1990
Chiron Behring
FP
2003 TF
Bayer India
SOCIAL RESPONSIBILITY:-
Corporate social responsibility is their passion. They take pride not only in providing products that facilitate health and wellbeing, but also in giving back to society. It is part of their endeavor to be recognized as a company that is socially responsible and that cares for people.
Ironically, it was the devastation wrought by the tsunami that provided us with an opportunity to showcase their commitment. Many families were rendered homeless and several individuals went missing in the wake of this colossal disaster. At such a time, we felt it was their responsibility to help the victims.
They did so by partnering five NGOs working towards the rehabilitation of Indian and Sri Lankan victims.
Isha foundation
Father Ceyrac Foundation
Sewalanka
Sarvodaya
Seeds
Donations were made so that the NGOs could provide immediate succors, and arrangements were also made to meet daily needs. They supplied fishing boats, built houses, helped in education and organizing mobile health vans. Within months, the victims were able to stand on their feet again and move on with their lives. Hope had won again.
Now in January 2006, they participated in the standard chartered Mumbai Marathon on behalf of child Line, an NGO working for children in distress. By supporting institution like child Line, they can ensure that such children, who need all company help to overcome their unfortunate circumstances, can look forward to a secure future.
They plan to take up many more such initiatives. They will continue to help those organizations that are doing exemplary work. Disaster and unfortunate incidents do occur, but they can make a difference in the lives of those affected and create a better world.
REMARKS:-
Sanofi – Aventis has participated in many good social activity but as shown multinational company image, yet they have to go for continue efforts for proof them selves in social matter also. For not only at a time of any incident they go for providing donation and or participation some social event but something new for rural people which are included in backward class and for woman which yet live there life as per 50 years back life, totally dependable. Yet there is a lot of area which necessary require a social practice to help for developing there life.
AVENTIS PHARMA INDIA – VALUES
Respect for people
Demonstrate respect by developing our people and helping them set and achieves high performance standards.
Reward performance.
Respect diversity.
Treat all people with dignity.
Integrity
Walk the talk.
Honesty.
Resist politics.
Sense of Urgency.
Strive for speed and simplicity in everything we do.
Fight bureaucracy.
Focus on delivery.
Networking
Reach out beyond boundaries to share information and ideas.
Promote collaboration and break down silos.
Positive networking requires courage, discipline, and integrity and refuses to engage in political workarounds at the cost of transparency.
Creativity
Restless with the status quo.
Think out of the box.
Seek out and adapt best practice Extend to all areas of work.
Empowerment
Achieve through powerful missions and transparent processes.
Encourage and reward self-confidence and initiative.
Require accountability.
Courage
Invite open and challenging discussion up-front.
Face reality, make timely difficult decisions, and follow through on them.
Set demanding targets and standards.
REMARKS:-
As I have observed in company that they follow the value on strictly basis every decision related to company is taken with care for new person who is not familiar with company policy and values than they arrange some seminar for introduction of company, values and related introduction. For regular employees also is session on some basic rules and strategy for remembering them that basic thing on which company can make good image and prove their existenc
HEALTH SAFETY & ENVIRONMENT:-
Health, Safety and Environment is the key words in sanofi- aventis’ policy to expand its activities in promoting good health, the well-being of its employees and collaborators, and awareness of environmental issues!
Activities of HSE Department
1) The main activity of this department is to maintain good working environment, health and safety.
2) This department takes care of all the precautions require preventing accident.
3) It provides all necessary things that are require preventing accident.
HSE APECTS
The HSE department is looking after the Health, safety and environment aspects of the company .
Health
Company has got an occupational Health Centre in the campus.
Company has got a full time male nurse who looks after the health of the employees in case of any accident ,who is well versed in industrial health care.
Moreover the company organizes medical check up of every employee before his/her induction and at specific intervals during his/her stay with the company.
Medical check up is also done when an employee leaves the job.
Doctor from the hospitals also visit the campus daily.
Safety
The company is taking various safety measures to minimize the risk of accidents with respect to technical safety, Organizational safety and personal safety.
All building plants and installation are as per relevant acts and dully approved by competent government authorities.
Hazardous processes are controlled by trained workers and qualified & experienced supervisors.
Suitable provisions for control of critical process/storage parameters within specified safe limits.
Training of employees and staff for fighting, work permit system , first aid , safe handling and storage of hazardous chemicals, proper use and care of PPE (Personal Protective Equipment), MSDS (Material Safety Data Sheet) and hazard labeling.
Periodic internal and external safety audits are carried out.
ENVIROMENT
Company has developed an Environment Management System to ensure that the environment is safe from their perspective.
Following is the basic model for implementation of Environment Management System:1) Decide the environment policy.2) Do the Environment Planning.
3) Implementation and operation.4) Management Review.5) Continual Improvement.
PROTECTING THE ENVIROMENT
Respect of nature is the core to Aventis-Pharma industrial policy. To reduce the impact of business activities on the environment, the Group focuses its efforts on.
Minimizing its consumption of natural resources.
Manufacturing cleanly.
Reducing and recycling waste.
ENVIRONMENT HEALTH AND SAFETY POLICY:-
Health Safety and Environment Policy is based on eight guiding principles which define a framework of actions with respect to both our group employees and external partners. It is applied to all our activities.
1- The Health Safety and Environment policy is an integral part of the Group’s general policy.
2- The management and the employees of the group apply this policy at all levels. Each person is aware of their role and their personal responsibilities with regard to the prevention of accidents. Risk to health or damage to the environment.
3- In all places in which the Group operates it respect the applicable laws and the regulations, applies expert recommendations and uses the best industrial practices.
4- Aventis-Pharma, Ankleshwar operates management systems relating to safety, health at work and protection of the environment adapted to each of its activities. These systems are assessed periodically, by measurement of the results obtained, by defining objectives for progress and by implementing action plans called PASS with associated control systems. This process depends on basic understanding, learning from experience, working together and training.
5- Every development project and every product launch will be subjected to a safety, health and environment risk assessment integrating all the scientific and technical knowledge of the Group. Such project will be developed using the available technology throughout a product life cycle.
6- Aventis-Pharma, Ankleshwar takes care to economize on natural resources, to minimize the residual impact of atmosphere emissions, of effluent or of waste in all its industrial activities in order to preserve the natural environment.
7- With regards to its suppliers, contractors or sub-contractors, Aventis-Pharma, Ankleshwar aims to promote the application of the rules of safety and protection of the environment and considered the adoption of these rules as a criterion to be applied to suppliers, contractors or sub-contactors.
8- Aventis-Pharma, Ankleshwar has a constructive attitude of transparency and dialogue with regard to third parties with respect to its safety, health and environmental protection policy, its achievement and its commitment.
REMARKS:-
With MNC status company work in the premises by following this policy, for credibility company’s top management want to go for following rules as per company world wide policy.
PURCHASING DEPARTMENT:
-Purchasing by HOD-PURCHASE – Ankleshwar
-Depending upon the requirements, an inquiry shall be released for calling quotation.
-Inquiry may be called based on the requisitions placed by the head of the departments or as appropriate.
-Comparative statement is prepared for approval.
-Purchase order is prepared, checked for adequacy.
-Along with or in the purchase order, the specifications or vendor instructions are included.
-Purchase order is approved.
-Purchase orders are monitored.
-Required amendments telephonically or in writing are made
-Purchase of bulk materials is done as required.
Raw material / Packing Material Reciept:
-operator carries out operation under supervision of executives.
-Executive prints the Received Report and labels in SAP.
-It is the Duty of the executive to ensure that materials received from approved suppliers and delivery challan contains.
-Suppliers full name & address
-Suppliers drug License No.
-Name of the material
-Batch / lot NO. of material
-Manufacturing and expiry date
-Quantity / batch / pack and total quantity
-Signature of the supplier
-Purchase Order NO.
Activities of Production Department:
Following activities are performed in production department :
-Prepare validation master plan
-Optimum utilization of resource
-Manpower planning
-Co-ordination with purchase department for purchase.
-Planning production activity daily and monthly.
-Maintain product quality.
-To control rework and waste.
-To plan for preventive and breakdown maintenance in coordination with engineering department.
-Maintain the appropriate labeling as per the stages of operation.
QUALITY CONTROL DEPARTMENT:
Activities of Quality Assurance Department:
QA department carries out following activities
-To check quality of all materials like raw materials, packing materials, finishes goods.
-To check intermediate products.
-Conduct out of specification & deviation investigation.
-Calibration of quality Assurance instruments.
There are two types of packaging:
1.Primary packaging
-Tablets
-Foil
-Aluminum foil
2.Secoundary packaging
-Cartons
-Leaflets
-Finished Bulk Container
SOURCES OF MODE OF DISPATCH
1.Vikrant transport
2.Mahesh Transport
3.Goodwill Transport
4.Shree Raj Tempo Service
DISPATCH PROCEDURE:
-Stores department receives the requisition note from the main warehouse at Mumbai.
-The availability of materials to be dispatched is checked.
-If available, the transporter is called up and they arrange vehicle for dispatch.
-The goods are then loaded into the transporting vehicle after checking the vehicles for cleanliness.
-Accounts department would then prepare Excise invoice and take the signature on Stock Transfer Note.
-The necessary copies are handed over to transporter and the vehicle is sent after the security records & check the details of vehicles and quantity of material loaded.
FINANCE DEPARTMENT:
FUNCTIONS OF FINANCE DEPARTMENT
1. Bill passing:
-Raw material, packing material, outward freight bills
-General engineering & auxilliaruy purchase
-Administrative bills
2. General Ledger Scrutiny:
-Settlement of advances paid
-Ensure expenses are booked in proper cost centre with cost element
3. Fund Management:
-Fund forecasting monthly & wekly
-Follow up and arrangement of funds
-Handling of petty cash
4. Taxation:
-Payment of taxes
-Filling monthly, quarterly and annual reports
-Audit of reports
-Proper deduction of payment
5. Workmen Salary:
-Responsible for timely compensation to the employees
-Attending salary related queries from workmen
-Responsible for correct loan, advance and tax deduction
6. Period-End Activities:
-Ensuring expenses are booked in the same month
-Proper provision has to be made so that accurate and systematic data on expenses available for various reports in the organization
HUMAN RESOURCES:-
The goal of Aventis-Pharma, Ankleshwar is to involve every employee with its success and commitment to health care by developing their professional skills and talents and by helping them build their careers within the Group.
Activities of H R Department
APL carries out following activities:
1) Preparing good HR Policy for the company.
2) Analyzing different jobs and provides job description of each and every job.
3) Recruiting and selecting right people for right job at right time.
4) Fulfilling the training need of new employees as well as existing employees.
5) Providing welfare activities to employees.
6) Appraising the performance of existing employees.
7) Maintain good working environment with the help of positive employees- employers relationship in the organization.
8) Defining the roles and responsibility of each and every employee to avoid ambiguity.
9) Providing medical check up facility to employees like:
a) Pre employment medical check up.
b) Annual medical check up.
Function of time office :
The major and sole function of time office is to record attendance of each and every of the company either it be staff or workmen trainees. As name reveals, time office keeps record of timing of entry and exit of employees working in organization. Time keeping function is a very important function of HR department.
APL uses STAR software ,which is based on ELECTRONIC CARD PUNCHING SYSTEM for daily attendance of permanent employees. The system works in following steps:
1) An employee picks up a card from the board at main gate while entering campus of the company.
2) Insert card into the machine at main gate.
3) After that he keeps card at another board
4) At the end of shift again he performs same step.
Six machines are put at main gate , three is for APL, three is for BAYER.
If any employee leaves campus during working hours then also he has to punch the card.
Another board is there for putting their cards. They have to follow following steps:
a) A trainee has to pick up card from the board and put it in another box at a security office.
b) Security people write in time and put back on board.
c) While going also same procedure is followed.
Number of shifts running in a day:
shifts From To
First shift 7.30 am 3.30 pm
Second shift 3.30 am 11.30 pm
Night shift 11.30 am 7.30 pm
General shift 9.00 am 5.30 pm
Administrative Activities:-
Transport activity
1) The company has given the contract to the local agency Jamadar Transport service, for purpose of the employee transportation.
2) The company is hiring the four-luxury bus and two van from the transport agency.
3) All the vehicles are on the 24-hour service basis.
4) Every day all the vehicles are running as per the shift schedule as well as the route for the same are prior decided schedule.
Other Administrative Activities
1) Guest house booking
2) Railway & air ticket booking
3) House keeping
4) Canteen administration
5) Postage, courier, mail inward/ outward
6) Preparing budget for administration department.
Human Resources Policy:
Group Human Resource is adapted to specific context of each business activity, country and site, implemented by decentralized teams on a local level.
Organization:
Human Resources policy is organized around five major missions:
1- Career development and management ;
2- Training and skills development ;
3- Remuneration and social protection ;
4- Employee relation ;
5- Human Resources information management.
Remuneration
The objective is to set average levels in each country above the market median and to:
Recognize individual and team performance.
Share in success by involving employees in Group performance.
Employee development
To ensure that employees can manage their own career, the group provides programs which are open to all. Throughout the world, the group extends employee skills, applying a decentralized policy which closely follows operational needs.
Social protection
The Group aims to ensure a high degree of protection for employees worldwide with regard to local legislation and practice.
Social dialogue
One of the group’s key values is the practice of fruitful dialogue, respecting employees, their representatives and company interests.
REMARKS:-
For employees and for their career company is too much professional about this matter. From the environment man power recruited and develop those as per own requirements and give him chance to prove them self. Company arrange different training program which is deferent from the company main line business like on social matter debate as per going trend in environment and by that company maintain the relation between all the employee and boost their confidence, create good image of the company in employees mind, that’s a very important for looking like a family.
Future Plan:-
Company is growing to developed R & D facility at Goa.
In Ankleshwar Site Company is growing for mainly three expansion plan.
IMPORTANCE OF THE STUDY
1) To determine Employment relations & practices at Sanofi Aventis Pharma.
2) To analyze whether employees are satisfied with monetary and non-monetary benefits offered by the company.
3) To verify whether employee’s grievances are handled properly & techniques used to solve grievances.
4) To analyses Management style used to deal with Management affairs.
5) To understand the steps and machineries used for maintainingharmonious relations.
6) To analyses the role & rights of trade union at Sanofi Aventies Pharma.
INDUSTRIAL RELATION:-
Industrial relation is a relationship between management and employees or among employees and their organizations that characterize and grow out of employment.
Industrial relation is a set of functional interdependence involving historical, economic, social, psychological, demographic, technological, occupation, political and legal variables.
In IR environment of the company is cordial, peaceful and co-operative. No conflicts or strikes have been observed in the history of organization. Employees of the organization are not attached to any nationalized union. Employees have formed internal trade union under the name of SANOFI AVENTIS EMPLOYEES UNION formerly known as UNION OF HOECHST EMPLOYEES. The union has also formed a Negotiation Committee comprising of nine members. At the tenure of every 4 years, settlement between management and Negotiation Committee is being conducted and recorded as memorandum of settlement.
There is an agreement between management and union on the following aspects:
The union agreed that they will not raise any demand involving any financial burden or otherwise on the company, directly or indirectly.
It is agreed that in the case of any individual/ group grievances, Resolving practice and without resorting to any unilateral action.
The union agreed to co-operate with the management in all necessary efforts to continue to improve efficiency, productivity, various continuous improvement programmes and elimination of wastage.
The union will support the company in introduction of new or improved methods and machinery, flexibility of manpower, restructuring, and re-organization.
Both the parties agreed to carry out modifications, abolition of wasteful practices, introduction of appropriate procedure for the effective and maximum utilization of the operating time, which will result, into work simplification or overall improvement in the efficiency.
OBJECTIVES OF INDUSTRIAL RELATIONS:-
1. Safeguard Economic of Labor and Management :
To safeguard the interest of labor and management by securing the highest level of mutual understanding and goodwill among all section.
2. Enhance Economic Status and Lockouts :
To improve the economic status of the worker by improving wages, benefits and by helping the worker in evolving sound budget .
3. Eliminates Strikes and Lockouts:
To eliminate, as far as is possible strikes, lockouts and Ggeraos by providing reasonable wages, improved living and working conditions.
4. Government Control:
Control exercised by the state over industrial undertaking with a view to regulation production and promoting harmonious industrial relations.
5. Participation of Workers:
To provide an opportunity to the workers to have a say in the management and decision-making. To improve workers strength with a view to solve their problem through mutual negotiations with the management.
6. Avoid industrial conflict:
To avoid industrial conflict or strike and develop harmonious relations, which are an essential factor in the productivity of workers and the industrial progress of a country.
7. Maintain Industrial Democracy:
To establish the growth of an Industrial Democracy based on labor partnership in the sharing of profits and of managerial decisions, so that individuals Democracy based on labour partnership in the sharing of profits and of managerial decisions.
8.Raise Productivity:
To increase productivity to a higher level in an era of full employment by reducing the tendency to high turnover and frequency absenteeism.
THREE ACTORS OF INDUSTRIAL RELATIONS:-
Workers and their Organizations:
The total worker plays an important role in industrial relations. The total worker includes working age, educational background, family background, psychological factor, social background, culture, skills, attitude towards others work, etc.
Workers organization also known as trade unions play their role more in trade unions. The main purpose of trade union is to protect the workers economic interest through collective bargaining and by bringing pressure on management through economic and political tactics.
Trade union factor include leadership, finances, activities, etc. Workers generally unit to form unions against the management and get support from these unions.
Employers and their Organizations:
Employer is a crucial factor in industrial relations. He employs the worker, pays the wages and various allowances, regulates the working relations through various rules, regulations and by enforcing labor laws.
He expects the worker to follow the rules, regulations and laws. He further experts them to contribute their resources to the maximum. The difference between the demands of worker and employer result in industrial conflicts.
Employers possess certain rights. They have the right to hire and fire them. Management can also affect workers interest by exercising their right to relocate, close or merge the factory or to introduce technological changes.
Government:
Government plays a balancing role as a custodian of the nation. Government exerts its influence on industrial relations through its labor policy, industrial relations policy, implementing labor laws, the activities and behavior of both employees organisations and employees organizations.
LIMITATIONS:-
-First and foremost limitation which we faced during data collection was language problem.
-We had to revise our questioner in Gujarati which we had prepared it in English.
-Workers we co-operative and tired their level best to answer our question but were not much open.
-Our topic was INDUSTRIAL RELATION but they were not readily open to tell us certain major incident which could have helped us more.
TITLE OF THE STUDY
“PREVAILING SCENARIO OF INDUSTRIAL RELATION AT SANOFI AVENTIS PHARMA”
SCOPE OF THE STUDY
The study is conducted within “SANOFI AVENTIS PHARMA” ANKLESHWAR. Our study includes Bottom level staff of the company. The finding and the results will be limited to plant only.
NEEDS OF THE STUDY
Any organization to be effectively performed should have sound Industrial Relations. A sound Industrial Relations comprises..,
1. Congenial relations between employees and employer.2. Congenial labor Management relations3. Minimized Industrial Dispute4. Highly developed trade unions
5. Contribution to the organizational objectives
With respect to all these requirements an IR has to be maintained. As the contribution of IR is vast there is a definite need to undertake a study to assess and to develop the given requirements.
RESEARCH DESIGN
There are three types of research design that is exploratory, descriptive and causal research. We have used the Descriptive Research Design to conduct a detail study and to know the Bottom Level Employees view regarding Industrial Relations
SOURCES OF DATA
Basically there are two sources of data – Primary and Secondary sources that can be used to conduct research. In order to conduct depth study, we have used Primary source of data to collect first hand information from the respondents.
SAMPLE STUDY
As the size of the total population is high and difficult to cover them
all within a limited time, we have relied on Sample Study and the
samples are selected keeping in mind the true representatives of the
population.
-Sample size: As our population is homogeneous in nature, we have taken 32 Semi-skilled Employees selected from Bottom Level Management.
-Sampling Method: We have used Stratified Random Sampling method as Random selection is done not from the Universe as a whole but from different parts of a universe.
TOOLS FOR DATA COLLECTION:-
Data is collected with help of a Structured Questionnaire including both open and close ended questions
Data Collection Method: -
The method used for collecting first hand data is Personal Interview. We had conducted interview by converting Questionnaire in local language so that it can be easily understood and right information can be elicited from the res
1) How are the Industrial Relations in the company?
Options Percentage (%) Employees
Good 59 19
Very good 41 13
To be improved 0 0
Total 100 32
Interpretations:It can be interpreted from the above table and graph that majority of employees i.e. 59% agree that industrial relation in Aventice Pharma is good and 41% of respondents says that Industrial Relation in their company is very good and no one is of the opinion that IR required to be improved in their company.
2. Does your Management interact with you?
Options Percentage (%) Employees
YES 94 30
NO 6 2
Total 100 32
Interpretations:-
It is to be interpreted that 94% of respondents say that their management interacts with them but 6% says that their management does not interact with them.
3. Does the top management listen to you with patience?
options Percentage (%) Employees
YES 100 32
NO 0 0
Total 100 32
Interpretations:
100% employees say that their management listen them patiently.
4. Whether you have confidence in the management to run the company efficiently?
Options Percentage ( %) Employees
Yes 100 32
No 0 0
Can' t say 0 0
Total 100 32
Interpretations:
It shows that employees have confidence on their management that they run the company efficiently.
5 Does Labor Legislations are properly implemented in your company?
Options Percentage (%) Employees
Yes 100 32
No 0 0
Total 100 32
Interpretations:
It shows that labor legislations are implemented properly in the company.
6. Are you satisfied with employee reach out initiatives? Which days are
celebrated in your company? Which other days can be celebrated?
Options Percentage (%) Frequency
Yes 94 30
No 6 2
Total 100 32
Interpretations:
It shows that 94% employees were satisfied with the employees reach out initiative and 6%
employees are not satisfied.
7. Which management style is used by your boss while dealing with
you?
Options Percentage (%) Employees
Participative 94 30
Autocratic 6 2
Total 100 32
Interpretations:
94% employees said that participative style is used and 6% says that Autocratic style is used with them.
8. Is your grievances handled or ignored?
Options Percentage (%) Employees
Yes 81 26
NO 19 6
Total 100 32
Interpretations:
81% employees say that their grievances are handled but 19% says that their grievances are not handled.
9. Is there a serious conflict between management and you with respect
to Wages/salaries ?
Interpretations:
78% employees do not have any conflict with management regarding salary but 22% employees have a conflict.
10. Does yours trade union is registered?
Options Percentage (%) Employees
Yes 78 25
No 22 7
Total 100 32
Options Percentage (%) Employees
YES 100 32
NO 0 0
Total 100 32
Interpretations:
Chart shows that trade union is registered.
1) It is found that there is good Industrial Relation in the company.
2) The management is interacting with employees and listen employees Patiently.
3) Employees have confidence that management run company efficiently.
4) Labor legislations are implemented in the company.
5) Majority of employees are satisfied with employees reach out initiatives.
6) It was found that 94 employees agree that participative style is use d by their boss and employees responded that autocratic style is used.
7) It is found that 81% opine that their grievances are handled properly and 19% employees disagree with it.
8) Majority employees says that there is no conflict between management and them regarding salary/wages.
9) The machinery use to solve the disputes arise in Sanofi Aventis pharma are 91% employees said that they approach union/management committee,
3% employees said that they approach work committee,
6% employees said that any other.
10) It was found out that trade union is registered.
STRENGTH:-
• European Federation of Pharmaceutical Industries and Associations has given its full
membership to Sanofi Aventis.
• Sanofi Aventis is the world largest producer of vaccines.
• In last years it had block buster sales of almost 30 billion Euros.
• Strong global presence is the major strength of the company.
• The company is very well known for its prescription sales as it is holding fourth position
throughout the world.
• The firm has been developed over the counter medication, primarily manufacturing and
marketing in prescription sales.
• A very well organized and smoothly running research and development sector.
• Publicly funded research projects are also taken over along with internal research, thus
making collaborative research possible.
• The strong pipeline of 120 drugs remains its market value as it is and more attention can be
paid to new research and development.
• The company has employed 8000 researcher globally for carrying research and development
activities.
• Almost 4.6% annual increase in sales is a big achievement of the company.
• In 2010 shares earning for Genzyme the acquired company of Sanofi Aventis rose up to $70
per share.
• The block buster sale of the drugs added up €1 billion to the revenue.
• The revenue for vaccines is €3.5 billion and other business sections related to the company
have the total revenue of €2.4 billion
WEAKNESSES:-
• The profitability fully relies on the few blockbuster products like and their sudden sale decrease
will have adverse affects as the side products are that much revenue generating.
• Refusal of research products such as obesity drug by Food and Drug administration has
threatened the company revenue in the coming years which means that their certain products
needs to be modified and the research proposal should be strong enough for acceptance
• Generic products which are the key source of earning income are not being prepared according
to the demands and their competitors enjoy the fruit of their sales bearing less manufacturing
cost.
OPPERTUNITIES:-
• The company would influence rapidly aging population and emerging markets, making a good
use of their globalization power.
• Strong emerging markets in the developed countries like Brazil, Russia, India and China as
they being wealthier need up to date health facilities.
THREATS:-
• Growing generic competition forced the company to cut offemployees according to the
transitional needs.
• The government pressure of massive availability of drugs by cutting the healthcare costs and
the company facing patent expirations for their most selling drugs would lower the gross selling
rates.
• United States is the major market of Sanofi Aventis and dollar decreased rates is directly
affecting the company profitability.
Company has good co-ordial industrial relation environment which is attributed to the
philosophy ,culture & approval of company reflected to the bilateral negotiation ,well
defined & established grievance handling procedure & revision of pay scale from time to
time in line with the rate of inflation ,market value etc.
Employees of APL are not attached with any national union, Employees have formed
their own union & when the problem arises they resolve that by mutual understanding.
Questionnaire
1. How are the industrial relations in the company?Good Fair To be improved
2. Does your management interact with you ? Yes No
3. Does the top management listen to you with patience? Yes No
4. Whether you have confidence in the management to run the firm efficiently? Yes No can’t say
5 Does Labor Legislations are properly implemented in your company?Yes No
6. Are you satisfied with employee reach out initiatives? Which days are celebrated in your company? Which other days can be celebrated?
Yes No
7. Which Management style is used by your boss while dealing with you ?
8. Is your grievances handled or ignored ?Yes No
9. Is there a serious conflict between management and you with respect to Wages/salaries ?Yes No
10. What are the various machineries used to solve major disputes that takes place in your organization ?
Union / Management committee
Work committee
Any other
11. Does yours trade union is accepted by Management?
BIBILOGRAPHY
http://www.google.co.in/#hl=en&source=hp&q=aventis+pharma+ankleshwar&oq=aventis+phar-ma&aq=1&aqi=g10&aql=1&gs_sm=c&gs_upl=5063l10709l0l11901l14l13l0
Sanofi Aventis Official website : http://en.sanofi-aventis.com
REFERENCES:-
-Human Resource Management
By: Gary Dessler
-Research Methodology
By: Donald R Cooper
Pamela S Schindler
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