Banyan Tree Presentation

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    International Cases in Sustainable Travel & Tourism

    Benckendorff & Lund-Durlacher (Eds) International Cases in Sus

    Banyan TreeEmbracing the Environment, Empowering People

    Tanya MacLaurin, Michael Chiam Kah Min

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    International Cases in Sustainable Travel & Tourism

    Learning Outcomes

    After completing this case study, learners should be able to:

    1. define entrepreneurship and discuss its role in the sustainabledevelopment at Bang Tao Bay;

    2. list and explain sustainable practices taken by Banyan Tree at t

    meso and macro levels of the Laguna Phuket development at

    Bay;

    3. discuss the relationship of Banyan Tree's core values with thei

    founders, Mr Ho Kwon-Ping and Ms Claire Chiang;

    4. describe the role of strategic sustainable development decisio

    the Bang Tao Bay development;

    5. list best practices developed at Laguna Phuket and discuss how

    impacted future Banyan Tree developments; and

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    International Cases in Sustainable Travel & Tourism

    BackgroundO Banyan Tree Hotels and Resorts (commonly known as "Banyan Tr

    is a subsidiary of Banyan Tree Holdings Limited with their corpor

    office in Singapore.

    O Many prestige awards and accolades have been received for thei

    sustainable practices.

    World Travel and Tourism Councils Tourism for Tomorrow Award 2

    Banyan Tree for their achievement as pioneers in sustainable tourism

    O Founded on the core value of driving sustainable development, B

    seeks to be an agent of social and economic development througtourism.

    O This case presents information on the environmental initiatives im

    their first integrated resort in Asia, the Laguna Phuket, under the

    guidance of their Executive Chairman, Mr. Ho Kwon-Ping.

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    International Cases in Sustainable Travel & Tourism

    Background

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    International Cases in Sustainable Travel & Tourism

    Purpose of the Case

    To provide a platform for developing

    understanding of entrepreneurial stratsustainable development in the hotel ind

    utilizing the concepts of core values, corp

    social responsibility and corporate shared

    demonstrated by Banyan Tree's developactivities at Bang Tao Bay - Laguna Phu

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    International Cases in Sustainable Travel & Tourism

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    International Cases in Sustainable Travel & Tourism

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    International Cases in Sustainable Travel & Tourism

    Key Concepts

    O Entrepreneurship

    OCore Values

    O Corporate Social Responsibility

    O Corporate Shared Value

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    International Cases in Sustainable Travel & Tourism

    Conclusions

    O Core values drive the activities of a busine

    OCore values must be passionately espousehuman champion.

    O Corporate social responsibility and shared

    enable a business to deliver on their goal

    sustainability.

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    International Cases in Sustainable Travel & Tourism

    Study Questions1. Outline and discuss the impacts of entrepreneurial strate

    making and the core values of Executive Chairman, Mr H

    on the sustainable development of Bang Tao Bay - Lagun2. List and discuss how Banyan Tree builds and maintains va

    customers with their sustainable hotels and resorts.

    3. List the sustainable best practices developed and implem

    Banyan Tree. Discuss why these best practices work well

    Tree and why they may or may not work for other hotel c4. Many of Banyan Trees properties are luxury resorts. Ana

    sustainability and luxury can coexist.

    5. Describe whether Banyan Tree's corporate social respon

    programs demonstrate Porter & Kramer's concept of sha