CONTAINMENT ACTIONS AND POSSIBLE CAUSES

Problem Statement Product : Notification Ref. : Containment Action Resp. Target Dt. Status

Actions to Verify Possible Causes Resp. Target Dt. Status

Review Date :

MEASUREMENT MATERIAL METHOD

ENVIRONMENT MANPOWER MACHINE

PROBLEM

ROOT CAUSE ANALYSIS (3 Leg 5 Why ) and CORRECTIVE ACTIONS

Problem Statement Product : Notification Ref. : Corrective Action Resp. Target Dt. Status

Review Date :

WHY?

WHY?

WHY? WHY?

WHY?

BUSINESS PROCESS CAUSE WHY?

WHY? WHY?

WHY?

WHY?

DETECTION CAUSE WHY?

SPECIFIC CAUSE

WHY? Root Causes

THEREFORE

THEREFORE

THEREFORE

THEREFORE THEREFORE

THEREFORE

THEREFORE

THEREFORE THEREFORE

THEREFORE

THEREFORE

THEREFORE

Use this path for the specific

nonconformance being

investigated

Use this path to investigate why

the problem was not detected

Use this path to investigate

systematic Root cause

(System Failures)

The answers to the "Why" questions,

particularly the final answer in each

path, likely indicate a true root cause.

Continue asking "Why" as often as

necessary.