BC Vision Data Monitoring services RFQ

8/20/2019 BC Vision Data Monitoring services RFQ

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Request for Qualifications for

Data Monitoring and Metrics Services for BC VisionResponses must be submitted no later than 5:00 pm EST September 25, 2015

Introduction & Overview of BC VisionWhile there are many things to celebrate about Battle Creek’s history, for over a decade, like many

manufacturing-based cities in the region and across the U.S, Battle Creek and its immediately

surrounding area has struggled to regain the economic stability it once enjoyed. Thousands of jobs

have been lost, too many residents are out of work, too few young people are gaining the knowledge

and skills they need for success in school and career, and the diverse community faces some

significant divides across racial lines. While many residents in Battle Creek express strong pride and

connection to their community, more will need to be done to make a better Battle Creek, where

employers, entrepreneurs, and residents of all ages and backgrounds can thrive.

In April 2014, in a response to these persistent challenges, John Bryant, CEO of the Kellogg

Company, and La June Montgomery Tabron, President and CEO of the W.K. Kellogg Foundation,launched a year-long community planning process with a clear commitment to “co-create a vision and

an actionable long-term sustainable community and economic development plan that leads to a vibrant and

equitable transformation of Battle Creek.”1

This BC Vision plan was crafted by Battle Creek community members, thousands of whom

contributed their ideas through surveys, house-to-house canvasses, on line, and in meetings.

Community members discussed their priorities, reviewed and analyzed data, identified community

assets and barriers to progress, and defined strategies to create the Battle Creek they want for

themselves, their neighbors, and their children. A Steering Committee comprised of volunteers

from business, education, the faith community, government, nonprofits and others from across

Battle Creek reviewed and approved the vision, goals, priorities, and strategies. Our three pillars forthis work are jobs, talent development, and culture of vitality:

1 BC Vision, Community Kick-off September 29, 2014



Our Vision: Battle Creek is a thriving community for people to live, work and play, where there is

equitable opportunity for all residents to have the income, education, and resources they need to be

successful

With the launch of BC Vision, we are poised to implement the next phase of planning for the

community-driven community economic development plan to revitalize the City of Battle Creek. Acoherent data strategy and infrastructure will be critical to measuring, reporting, and course

correcting during the implementation phase of BC Vision. We are also releasing three additional

Requests for Qualifications for communications, community engagement, and racial equity strategy

development. Our expectation is that all successful vendors are working together to ensure that

work is aligned and not redundant. Successful organizations will be directed by and report to the BC

Vision Steering Committee.

Data Monitoring Scope of Services Requested

We are looking for organizations (or a team of organizations) that can provide a set of data services

that relatively inexperienced users can engage with while also producing real-time data reports,

customization, and small area drill down capacity. This organization(s) will provide overallleadership for the data/ community information system for BC Vision. This will include developing

a plan, implementation strategy, and collaborating with diverse partners to ensure the system is

used effectively. Other services requested include:

Metrics development and monitoring

Review initial BC Vision metrics, sources, and indicators. Make recommendations for final

metrics, sources, and indicators based on completed Action Plans.

Ongoing tracking and monitoring of metrics. A plan should be developed in conjunction

with the Steering Committee for how and how often metrics will be monitored and updated.

Create and or collaborate with other partners regarding visual displays of data and metrics

via online dashboards.

Create and or collaborate with other partners regarding GIS maps to illustrate the

distribution of BC Vision data and metrics across the community, with an emphasis on

mapping opportunity – especially by race/ethnicity.

Primary and Secondary Data collection

Primary data collection including fieldwork, surveys, or gathering perceptual feedback

based on the needs of BC Vision.

Develop methodologies to supplement existing data in order to make it more robust and

relevant to the needs of BC Vision.

Provide a process for fulfilling ‘rapid response’ requests for data to support and inform the

work of the BC Vision steering committee.

Develop white papers and reports as required. This could include writing policy reports,

neighborhood profiles, community information training manuals, and papers for

publication.

Community engagement and data accessibility



In conjunction other partners, ensure any available data, research, or surveys created

through the BC Vision process is accessible to residents via website. Links should be made

available to additional local and state data relevant to BC Vision.

o There should be a clear strategy for developing tools and resources to support

inexperienced users engaging with data. This strategy should also focus on

increasing both the number of users and intensity of use. Provide presentations, community workshops or other training for residents and key

stakeholders to access and understand available data.

o At certain intervals, the successful organization(s) may be required to represent or

support BC Vision at local, regional, and national meetings and conferences.

For organizations applying outside of Southwest Michigan, there may be additional work items to

build local nonprofit capacity to perform these data services on an ongoing basis.

Submission Requirements

This RFQ contemplates that the services requested will begin in the fall of 2015 and end spring 2017.Interested consultants or firms shall submit a Statement of Qualifications containing all items listed

below:

The name of the organization(s), address for all offices, telephone and fax numbers

Name and credentials of designated contact person or project manager

Type (nonprofit or for-profit), size of the organization and years of operation

Description of basic services provided or corporate overview

List of proposed staffing and team members, including short biographies. The key

personnel (including the project manager) for this engagement should be called out

separately with a more detailed resume and biography with hourly rates. engagement

should be called out separately with a more detailed resume and biography. We expect the

project manager to have:

o Technical competence to make sure data and reports are valid and reliable.

o Skill to produce the kinds of data, analytic reports and evaluations to inform the

work of BC Vision through implementation.

o People skills to help users make good use of the data and to engage numerous

audiences though presentations, workshops, etc.

Three examples or project summaries of where your organization(s) or personnel have

experience in the areas of service requested.

A summary of how the organization will approach the potential services. This summary

should also include a list or narrative of other unique services or resources that your

organization can offer BC Vision in addition to what’s listed above.

A summary of how the organization will work with the community and other civic

organizations throughout the duration of the work.

A summary of how the organization approaches diversity and inclusion internally and

externally, i.e. staff diversity, reaching diverse audiences, etc.

Description of your organization’s commitment to customer service and quality assurance.



Selection Criteria

All RFQ submissions will be evaluated on the following factors:

Understanding of and ability to meet BC Vision’s goals and objectives.

Demonstrated expertise in and/or understanding of data collection, cleaning, monitoring

and issues related to data privacy.

Demonstrated experience working with diverse audiences to inform understanding data andusing it in actionable ways.

Organization and personnel qualifications and experience with weight given to experience

of team.

Creativity in the approach and additional services that could be offered.

Articulated approach for working collaboratively with community, business, and

philanthropy in Battle Creek.

A committee will be established to review and evaluate the responses to this RFQ by scoring them in

accordance with the foregoing criteria. This committee will make recommendations to the BC Vision

Steering Committee for selection of the service provider.

Questions

Questions may be submitted via email to Alana White at [email protected].

Deadline

Responses must be submitted to Alana White at [email protected] no later than 5:00 pm

EST September 25, 2015.

mailto:[email protected]








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BC Vision Data Monitoring services RFQ