BIANCA A. MOORE Charlotte, NC 28212 (704) 954-4584 bianca.moore2011@yahoo.com

OBJECTIVEAs a motivated performer, I am eager for a career opportunity where I will be developing and implementing business strategies within information technology that optimizes efficiency of products and quality services. I am knowledgeable in various information systems, data analysis, data entry, customer service and office management.

EDUCATIONNorth Carolina Agricultural and Technical State University, Greensboro, NCB.S, Applied Mathematics Applied Area: Computer Science Cumulative GPA: 3.15 on a 4.0 Grading ScaleDate: May 14, 2016

SKILLS & CERTIFICATIONS

Six Sigma Green Belt SQLSharePoint R-StudioMatLab Visual BasicJava MS Office (Excel/Access)C++

PROFESSIONAL EXPERIENCEDirect ChassisLink Inc., Data Analyst Charlotte, NC Aug 2016 – Dec 2016 Provided solutions to intermodal industry by providing outstanding service to port terminal operators, shipping lines,

trucking/logistics companies and railroads. Investigate and analyze trends of errors in data to find causes and develop solutions for CMS Java system. Manage CMS Java system activities for on-terminal dwell locations. Research and clear data system errors to capture and reacquire all potential revenues for company’s chassis inventory. Modernized pre-existing reports containing chassis and container inventory to ensure time line of usage (rental) reflected in

CMS system. Reviewed and monitored outbound and inbound movement history to prevent future errors in CMS Java System.

TALENT 21, Research Assistant, Greensboro, NC May 2015 – April 2016Integrated biology and mathematics into a summer research project that will aid in drug enhancement.Produce mathematical simulations using R Studio, MatLab, and mathematical programming languages. Conducted research that produced large amounts of data that could be enhanced, executed, and reported to ensure that biological

processes represent patterns in a proficient manner with accuracy.

Cataloging Assistant, Bluford Library Technical Services, Greensboro, NC Aug 2014 – May 2015 Compiled and managed library information systems using Global Library repository system. Trained peers on the utilization and management of local and global library systems and the installation of computer software. Assisted with the enhancement of data entry and the management of publication information of library repository system to ensure

accuracy.

Solution Delivery Intern, MetLife Global Technology Operations, Durham, NC May 2014 – Aug 2014 Used systematic planning to maintain the fluent progression of MetLifes Intranet site project. Designed, constructed, and analyzed an intranet to be used internally by employees and stakeholders to increase

collaboration and develop faster, stronger, and more efficient products.

Aided in the initiation process with Remedy ticket systems for the various satellite services located internationally within the Enterprise and Infrastructure sector.

Created, implemented and managed SharePoint site in order to display data in a secure and reliable environment.