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The survey ranked outsourcing vendors according to responses by executives and others involved in outsourcing decision-making about their experience and satisfaction with current suppliers. The Brown-Wilson Group surveyed nearly 400,000 global outsourcing buyers to determine their attitudes toward and satisfaction with outsourcing providers. More than 24,000 responses were returned, audited and validated. CIBER’s rankings in 2008 include: #10 among Best Managed Outsourcing Vendors globally, up from #12 last year #1 - Enterprise-Wide Traditional Infrastructure Outsourcing (Mid-Tier) #6 - Enterprise-Wide Traditional Infrastructure Outsourcing (Tier 1) #1 - Help Desk (Tier 1 & Mid-Tier) #1- Higher Education and K-12 (Tier 1 & Mid-Tier) #1 - State and Local Government (Tier 1 & Mid-Tier) #1 - Utilities (Mid-Tier) #1 - Federal Government (Mid-Tier) #1 - Hospitality & Leisure (Mid-Tier) #1- Desk Top Management (Mid-Tier) #1 - US Firms (Mid-Tier) CIBER has been ranked among the top ten outsourcing vendors worldwide, according to The Black Book of Outsourcing, a customer experience survey analyzing more than 4,000 outsourcing vendors around the world. www.ciber.com The Black Book of Outsourcing survey, conducted annually by Brown-Wilson Group, a Clearwater, Fla.-based research firm and consultancy, aims to identify the 50 best-managed global outsourcing vendors as well vendor rankings for specific capabilities and within vertical industries.

Black Book Of Outsourcing Rankings 2008

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CIBER has been ranked among the top ten outsourcing vendors worldwide, according to "The Black Book of Outsourcing", a customer experience survey analyzing more than 4,000 outsourcing vendors around the world.

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Page 1: Black Book Of Outsourcing Rankings 2008

The survey ranked outsourcing vendors according to responses by executives and others involved in outsourcing decision-making about their experience and satisfaction with current suppliers. The Brown-Wilson Group surveyed nearly 400,000 global outsourcing buyers to determine their attitudes toward and satisfaction with outsourcing providers. More than 24,000 responses were returned, audited and validated.

CIBER’s rankings in 2008 include:

#10 among Best Managed Outsourcing Vendors globally, up from #12 last year#1 - Enterprise-Wide Traditional Infrastructure Outsourcing (Mid-Tier)#6 - Enterprise-Wide Traditional Infrastructure Outsourcing (Tier 1)#1 - Help Desk (Tier 1 & Mid-Tier)#1- Higher Education and K-12 (Tier 1 & Mid-Tier)#1 - State and Local Government (Tier 1 & Mid-Tier)#1 - Utilities (Mid-Tier)#1 - Federal Government (Mid-Tier)#1 - Hospitality & Leisure (Mid-Tier)#1- Desk Top Management (Mid-Tier)#1 - US Firms (Mid-Tier)

CIBER has been ranked among the top ten outsourcing vendors

worldwide, according to The Black Book of Outsourcing, a customer

experience survey analyzing more than 4,000 outsourcing vendors

around the world.

www.ciber.com

The Black Book of Outsourcing survey, conducted annually by Brown-Wilson Group, a Clearwater, Fla.-based research firm and consultancy, aims to identify the 50 best-managed global outsourcing vendors as well vendor rankings for specific capabilities and within vertical industries.

Page 2: Black Book Of Outsourcing Rankings 2008

2 Black Book Overview

Survey respondents are queried about specific targets of high priority interest in order to answer, among others, the following questions:

How satisfied are clients with their vendor choices?What are the measures of outsourcing client satisfaction beyond contractual success?What influences outsourcing client satisfaction beyond “faster and cheaper”?Who best influences the outsourcing vendor selection decision?How can prospective outsourcing buyers and investors match their unique needs to client experiences?What are outsourcing buyers looking for and value when choosing “better” as part of their business transformation strategy beyond faster and cheaper?What’s valued by outsourcing clients in their vendors?What are outsourcing clients and prospective outsourcing buyers looking for next?How do outsourcing service suppliers stack up against each other and which are the very best at meeting the evolving and maturing client relationship demands reflective in true satisfaction measures?

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The Black Book of Outsourcing survey, conducted annually by Brown-Wilson Group, a Clearwater, Fla., based research firm and consultancy, aims to identify the 50 best-managed global outsourcing vendors as well as identify industry trends and client-vendor relationships. The survey ranked outsourcing vendors according to responses by executives and others involved in outsourcing decision-making about their experience and satisfaction with current suppliers. The chart below lists the top 10 company rankings in the survey for 2008 and 2007.

“These top 10 emerge as the cream of the crop, scoring highest among 4,207 global outsourcing suppliers of various service lines and locations, based on the collective client experience of 24,910 user respondents in 2008,” said Black Book authors.

Brown-Wilson Group annually evaluates leading global outsourcing service providers across 26 management criteria and 18 operational excellence key performance indicators completely from the perspective of the client experience. Independent and unbiased from vendors’ influence, over 400,000 global outsourcing users are invited to participate. Suppliers also encourage their clients to participate to produce current and objective customer service data for buyers, analysts, investors,consultants, suppliers and the media.

The State of the Outsourcing Industry Report annually aims to address what’s important to the savvy and the novice industry users alike. “Black Book” surveys keep the pulse on everything outsourcing. Now in its fifth year and marking a record response, the Black Book serves customers with this insightful document to improve operations, make buying decisions, set organizational strategy and fine-tune governance programs.

2008 2007 Outsourcing Company

1 8 Hewlett Packard2 42 Perot Systems3 19 CSC4 11 Unisys5 1 EDS6 9 Wipro7 5 Satyam8 46 Genpact9 22 ADP10 12 CIBER

THE 2008 BLACK BOOK OF OUTSOURCING50 Best Managed Global Outsourcing Vendors

“ Expertise in Help Desk services and IT Infrastructure across multiple verticals brought this mid-Tier outsourcer again to the head of the services pack. Higher Education and Government clients were most approving. ”

CIBER’s Strengths:

Page 3: Black Book Of Outsourcing Rankings 2008

3 CIBER, Inc.

www.ciber.comwww.ciber.comwww.ciber.com

Rankings from the Top 50 Best Managed Global Outsourcing Vendors

Significant movements UP the customer satisfaction survey ranks.

Highest Sustained Survey Improvements 2004-2008

EDS

Capgemini

WNS Global Services

Unisys

CIBERNeoris

Perot Systems

CSC

Ness Technologies

Syntel

Notable CIBER Top Honors in Infrastructure Outsourcing

#1 - ITO Mid Tier Enterprise Wide Traditional Infrastructure Outsourcing

#1 - Higher Education (Tier 1 & Mid-Tier)

#1 - Utilities (Mid-Tier)

#1 - Federal Government (Mid-Tier)

#1 - State and Local Government (Tier 1 and Mid-Tier)

#1 - Hospitality & Leisure (Mid-Tier)

#1 - Help Desk (Tier 1 & Mid-Tier)

#1- Desk Top Management (Mid-Tier)

#1 - US Firms (Mid-Tier)

CIBER Help Desk and Desk Top Support Services earned top satisfaction and customer experience scores across all industries and client sizes (small, mid, large) in 2008.

2008 Rank Tier 1 and Mid Tier Market

1 CIBER2 Tech Team

3 Unisys

4 Lionbridge

5 Compucom6 CSC

7 ACS

8 Verizon Business

9 ITC Infotech

10 Globalserve

Infrastructure: Help DeskInfrastructure: Desktop Management

2008 Rank Mid Tier Market

1 CIBER2 ACS

3 Perot System

4 HCL Technologies

5 Pomeroy Technologies

6 Tech Mahindra

7 Siemens

8 Compucom

9 S & T Group

10 Dell

Page 4: Black Book Of Outsourcing Rankings 2008

4 Black Book Overview

CIBER, Inc. (NYSE: CBR) is a pure-play international system integration consultancy with superior value-priced services for both private and government sector clients. CIBER’s global delivery services are offered on a project or strategic staffing basis, in both custom and enterprise resource planning (ERP) package environments, and across alltechnology platforms, operating systems and infrastructures.

Founded in 1974 and headquartered in Greenwood Village, Colo., the company now serves client businesses from over 60 U.S. offices, 22 European offices and five offices in Asia. Operating in 18 countries, with over 8,000 employees and annual revenue of a $1 billion, CIBER and its IT specialists continuously build and upgrade clients’ systems to “competitive advantage status.” CIBER is included in the Russell 2000 Index and the S&P Small Cap 600 Index.

CIBER was ranked first among mid-tier infrastructure vendors in ten of the 18 attributes: vendor overall preference/vertical industry recommendations; client relationship and cultural fit; trust; breadth of offerings; client types and delivery excellence; deployment and outsourcing implementation; customization; reliability; marginal value adds; support and customer care; and best-of-breed technology and process improvement. No other mid-tier vendors were ranked first in more than one category.

Mid Tier Infrastructure Vendors with most #1 Individual Criteria Scores

Number of CriteriaVendor Ranks #1 0f 18

Vendor Overall Mid Tier Rank

10 CIBER 11 Accenture 21 One Neck 31 ITC Infotech 41 Compucom 51 Microland 61 Connectria 71 Digica 91 Larsen & Turbo Infotech 14

Mid Tier IT Infrastructure Outsourcing

www.ciber.com

5251 DTC Parkway, Suite 1400Greenwood Village, Colorado 80111

800.242.3799

©2008 copyright. All Rights Reserved

In the Infrastructure Outsourcing rankings, buyers assessed CIBER’s capabilities in seven categories: applications monitoring, help desk services, data center services, desktop support, storage and servers, LAN WAN network management, and security and disaster services.

Overall Top ITO Infrastructure VendorsBy Client Market Size

2008 Rank

Tier 1 IT Infrastructure Outsourcing Supplier

Mid Tier IT Infrastructure Outsourcing Supplier

1 Wipro Infocrossing CIBER2 Unisys Accenture3 Perot Systems One Neck4 T Systems CH2M Hill Managed Services5 IBM Global ITC Infotech6 CIBER Microland7 HCL Technologies Compucom8 CSC N Frame9 ACS Accel Frontline10 Hewlett Packard Icon Solutions

CIBER stock is publicly traded under the symbol “CBR” on the NYSE.