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Blackpool Care Services Directory 2012/13 The comprehensive guide to choosing and paying for care • Home support • Care homes • Specialist care • Useful contacts Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

Blackpool Care Services Directory

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The comprehensive guide to choosing and paying for care in Blackpool. This useful publication includes information on home support, care homes, specialist care and much more.

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Page 1: Blackpool Care Services Directory

Blackpool Care Services Directory 2012/13

The comprehensive guide to choosing and paying for care

• Home support • Care homes • Specialist care • Useful contacts

Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

Page 2: Blackpool Care Services Directory

YEARS

1992 2012

Why not call us or drop infor a chat over a cup of tea?www.barchester.com

Choosing theright care homefor Mum was

made easy.

T hank you, Barchester !

• Nursing Care • Residential Care • Dementia Care • Respite Care• Diverse Services

From the moment my mother and I first visited herBarchester home, we knew we had found somewhere prettyspecial. Elegant surroundings, delicious food and beautifulgardens were made even more appealing by the presence oflike-minded residents with whom she can socialise andenjoy activities. For my part, knowing that she’s safe in thecare of such a dedicated and compassionate team gives megreat peace of mind. And for that I’m extremely grateful.

Glenroyd Care Home1 Glenroyd Close, Whitegate Drive,Blackpool, Lancashire, FY3 9HF

Tel: 01253 923 187

Langdales Care Home117-119 Hornby Road, Blackpool,

Lancashire, FY1 4QPTel: 01253 923 174

F_BAR_3660 Blackpool Care Choices_Layout 1 07/06/2012 16:16 Page 1

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Contents

Alternative formats This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

What if I can no longer cope in my current home? 14

‑ Housing with care 14

‑ Who can apply? 14

‑ Sheltered housing 14

‑ Adaptations 15

‑ Floating support 15

How do I choose the care home I need? 15

‑ Types of care home 15

‑ Accreditation of Blackpool’s care homes 16

Paying for care 17

‑ Twelve‑week property disregard 17

‑ Deferred payment agreements 17

‑ Attendance Allowance 17

‑ NHS Nursing Care Contribution 17

‑ What if you run out of money? 17

What will you have to pay for your care? 18

Care home checklist 19

Listings of care providers 20

‑ Home care providers 20

‑ Care homes 22

‑ Care homes with nursing 25

Index 26

Welcome from Blackpool Council 4

Living well 5

Staying active 5

‑ Perhaps you could volunteer 5

‑ Learn something new 5

‑ It is good to get out! 5

‑ Can’t find what you want? 6

Maintaining your home 6

‑ Equipment for daily living 6

‑ Benefits advice 6

‑ More information 6

Help and advice from Social Services 7

‑ Working out what kind of support you need 7

‑ Will I have to pay for my care and support? 7

‑ What happens after the assessment? 7

‑ Contacting Blackpool Social Services 8

‑ Keeping people safe 8

‑ Complaints 8

‑ What services are available to help you stay at home? 9

Personal care at home 10

‑ Leaving hospital 10

‑ Help when you go home 10

Specialist services 11

‑ Support for carers 11

‑ Learning disability 11

‑ Physical disability 12

‑ Stroke services 12

‑ Mental health services 12

‑ Dementia services 12

‑ End of life care 13

‑ Bereavement support 13

Blackpool Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Blackpool Council nor Care Choices can be held responsible for any errors or omissions.

Front cover photograph © Michael Hirst

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4 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Welcome to this year’s edition of the Blackpool Care Services Directory. This is the third year that we have worked with the publishers Care Choices to produce local information which aims to help you make the best decisions about the support you need. The Directory will also run in parallel to the continued development of the Blackpool4Me website which particularly focuses on social care provision. This Directory will cover social care as well as wider community services that can provide support to individuals in keeping well and safe. The personalisation agenda is now evolving nationally and locally which promotes independence of choice enabling people to choose how they want their care provided and by whom. This is why good information is crucial about the range and type of services that people may choose to use. In light of this we have made a conscious effort to introduce a greater range of services which are more responsive to people’s needs. For example, there has been a move from building ‑ based services in some areas to one of ‘community’ whereby individuals access a selection of activities that may be held in different venues. Social Services has had to equip itself to enable it to be able to respond to client requirements where they choose to exercise control over their care. In Blackpool we have taken significant steps in redesigning systems and models of care and support, and we intend to build strongly on our progress to date to maintain the drive towards personalisation. Our overall aim is to secure a shift to a position where as many people as possible are enabled to stay healthy and actively involved in their communities for longer, and delaying or avoiding the need for targeted services. Those, however, who do need such help should have maximum control over this, with the information, means (financial and practical) and confidence to make it a reality. There is a whole new agenda on the horizon around the integration of health and social care and we work hard at our partnerships, particularly

in light of the fact that people are coming out of hospital much sooner now and often require multi disciplinary support packages.

The maintenance of independent living is paramount to what we do, where appropriate, and Commissioners at the Council have a key role in contracting a wide range of homecare and reablement services in order to meet need. The Council is committed to commissioning, contracting and providing high quality services for Blackpool’s resident population. As well as being regulated ourselves and working closely with the Care Quality Commission we also monitor all of our providers in adult social care to ensure that standards are maintained and that our clients are well looked after. It is important also to note that despite the advent of the personalisation agenda, where people cannot or do not wish to organise their care, we will still do it for them and/or direct them to the help they require. Should you require any further information about any aspect of support and care please contact us:

Social Services Direct: 01253 477592 E‑mail: [email protected] www.blackpool.gov.uk

Delyth Curtis Assistant Chief Executive (Director of Adult Services)

Councillor Kath Rowson Cabinet Member Adult Social Care

Welcome from Blackpool Council

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Staying physically active not only helps with mobility, blood pressure and managing your weight, mentally it makes you feel good too. Staying active is not just about going to the gym – dancing, bowling and walking are all good ways to get exercise, have fun and meet new people.

It is also important to keep yourself mentally active by sharing your skills and learning new things.

Search www.blackpool4me.com for information on local community activities, organisations and special interest groups. There’s so much going on and lots of information about a wide range of activities and services.

• 01253 301004 – Blackpool Volunteer Centre for information about general opportunities to volunteer in Blackpool.

• 01253 352352 – Blackpool and the Fylde College.

• 01253 478131 – Adult and Community Learning (local daytime and evening classes).

• 01253 478080 – Libraries in Blackpool offer great learning opportunities as well as resources.

There are lots of things going on locally. Many local groups and societies meet regularly around the area, often in community settings such as churches, sports/community centres or pubs, so it’s very likely that there is something happening close by that is of interest to you. To find out more have a look at the ‘Eve’ section in the Gazette or look on the notice boards in the local shops and supermarkets. www.blackpoolgazette.co.uk/whats-on

• 01253 478080 – Libraries have a list of local organisations.

• 01253 624505 – The Council for Voluntary Services also holds a list of local organisations.

• 01253 476884 – Social Care Volunteers Services – for information on opportunities to volunteer with Blackpool Social Services.

• 01253 356108 – University of the Third Age (lifelong learning opportunities).

• 0151 243 5340 – Workers Education Association (providers of adult education opportunities).

Search www.Blackpool4me.com for information on local groups and societies that meet in the town.

It can be hard going to a group for the first time but all groups are keen to keep up their membership and existing members will be happy to welcome a new face. If you can, phone and tell the organiser that you would like to come to the next meeting, so they can meet and welcome you. You could ask them to meet you at the door so that you are not going into the room on your own. Often you can visit groups for a couple of sessions before you decide whether you want to join or not.

Staying active

Living well

Perhaps you could volunteer.

Learn something new.

It is good to get out!

For further information contact:• 01253 478463 for information about local walking groups, cycling and gentle exercise sessions.• 01253 478007 for information contact Active Blackpool about how access local sport and activities. • 01253 477477 for information on the free Blackpool Leisure Card and concessionary scheme, which offer discounts on local health and leisure facilities. Go to www.blackpoolgazette.co.uk/whats-on for information on the groups and societies that meet in the town.

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6 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Any of the following organisations will be happy to provide you with advice and assistance:

• 01253 622812 ‑ Age UK.

• 01253 472202/472203 ‑ Disability Information and Support (Access Lancashire).

• 0500 639 000 – Lancashire Care Mental Health Helpline (Monday to Friday 7pm – 11pm; Weekends 12 midday – 12 midnight).

More information

Money worries can contribute to both mental and physical illness. Make sure that you are taking advantage of all the sources of income you are entitled to.

• 01253 476843 ‑ Advice Link for information about local roadshows and events.

• 01253 622812 ‑ Age UK.

• 01253 308400 ‑ Citizens Advice Bureau.

• 01253 472202/472203 ‑ Disability Information and Support (Access Lancashire).

Benefits advice

You could start your own group. Social groups meet in a wide variety of places ‑ from coffee shops to community centres – and get involved in a wide range of activities from reading groups to knitting. Advertise in the local shops and send a letter to the Gazette to attract other like‑minded people.

Having a warm and weatherproof home is an important part of staying well and maintaining your independence. If you feel your home is getting too much to cope with, there may be help for you to keep on top of the repairs and improve the insulation.

Contact:

• 01253 651555 – Care and Repair may be able to help if you are over 60 and living in your own home or a private tenancy, or under 60, living

For advice on setting up your own group contact 01253 624505 ‑ The Council for Voluntary Services ‑ who will be able to advise you about what is involved.

in your own home and receiving Income Support/Employment Support Allowance AND Disability Living Allowance.

• 01253 478375 – Safe and Secure Directory provides information on local traders who have been vetted by Trading Standards, agree to work fairly and honestly and work to a high standard.

• 01253 477760 – For advice about your housing options if you are finding living in your current property difficult.

Staying active continued

Maintaining your home

Can’t find what you want?

The simplest things can make a difference to our lives. Things like jar openers, helping hands, long handled shoe horns or talking clocks can make everyday living safer and easier, whether you need help permanently or just for short while after an operation or illness.

Go to AskSARA at www.blackpool.gov.uk/asksarablackpool, answer a few simple questions and get expert advice. Alternatively you can ring the AskSARA helpline on 0845 130 9177 (10am ‑ 4pm Monday to Friday).Contact Social Services Direct on: 01253 477592 for a list of local and national providers of equipment.

Equipment for daily living

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Working out what kind of support you need

Will I have to pay for my care and support?

What happens after the assessment?

There may be a time when you need some help or advice from Blackpool Social Services. This Directory describes the kind of support that we may offer to people aged 18+. Our aim is to support independence and choice and enable people to find help, and learn or re‑learn the skills they need, so that they have the confidence to live independently.

A social care worker will visit you, either at home or in hospital, to talk to you and, with your permission, your carer, family, friends and other professionals involved in looking after you. They will help you to work out what you want to do and what help you need to do it. This may be simple and quick or take time depending on your circumstances. Throughout your assessment you can chose to have a relative, friend, an advocate or carer with you to support you. Everyone is entitled to an assessment - irrespective of their financial circumstances ‑ and it will be free. Blackpool Social Services supports people to stay as active and independent as possible in their own home, but we can only provide support to people with the highest needs. As part of your assessment, we will work out with you whether you are eligible for services.

Blackpool Social Services use national guidelines called ‘fairer contributions’ to work out how people should pay toward any services they receive from us. You will be offered a financial assessment to see whether you can get help towards the cost of the

If you are eligible for support, the next stage is to draw up a Support Plan which describes the sort of help and support you want, clearly stating the things that are important to you.

You can write your Support Plan yourself, ask family and friends to help, or ask us to arrange for someone to support you to do this.

Once your Support Plan has been agreed by us we will confirm how much money is available to

Anyone can contact us for free advice and information about a variety of care and support options available locally. Contact Social Services Direct on: 01253 477592 or visit Blackpool Council website for more information: http://www.blackpool.gov.uk/

If you are not eligible for support from us we may be able to put you in touch with other organisations which may be able to help you. We may suggest a range of other services or support that you can get yourself, which may help to increase your independence. For example: help and advice to maximise your benefits; assessment for equipment from an Occupational Therapist; assisted shopping service, or accessing social activities and support within your local community plus many other options. If, following the assessment, you need ongoing support from us with your care you will be given a Personal Budget, which will give you greater control and flexibility to plan your own support. We can help you to plan your support and you can choose whether to make and manage your own care arrangements or you can ask us to help you do this.

care and support you need.You may be asked to contribute towards the cost

of your care and support. For further advice on paying for care, please see

page 17.

you to spend on your care and support and how long you will receive it.

You can choose to manage the money yourself; or ask someone to help you; or, if you prefer, we can manage it on your behalf. The same applies to organising your care. You can arrange your support yourself; or ask someone to help you; or ask us to do it for you if you prefer.

Help and advice from social services

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8 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Help and advice from Social Services continued

Contacting Blackpool Social Services

Keeping people safe

Complaints

Whatever your level of need, we will always offer advice and direct you to people who can help you if we can’t.

You can visit, telephone or write to us or you can ask a friend, relative or your GP or nurse to contact us on your behalf.

If you are in hospital, the nursing staff can arrange for us to contact you, either during your stay in hospital, or on your return home. Alternatively NHS workers in the community can,

Due to age, disability, illness or lifestyle, some adults may not be able to protect themselves against abuse or exploitation. Abuse can take many forms – physical, sexual, emotional, financial, neglect discrimination, institutional. It can happen anywhere – in a person’s own home, in the community, at work, in college, in health settings, care homes and day centres. Anyone can be an abuser – and it is often the person that you least expect. Abusers can be members of the family, care workers, family members, friends, neighbours, volunteers or a stranger.

Blackpool Social Services aims to provide a high quality service. To support us in delivering this aim we would like you to tell us what you think of our services. We are always interested in your comments and happy to receive compliments, but if you are unhappy with the services you receive you have the right to complain.

with your permission, pass your information to us for follow up.

If you are a carer (you provide regular and substantial care to a relative or friend, and are not paid for it), you are entitled to an assessment of your needs, regardless of whether the person you look after receives services from us or not.

For further information, please visit the website: www.blackpool.gov.uk or call Social Services Direct on 01253 477592.

If you notice:

• changes in a person’s behaviour or mood

• unexplained injuries

• signs of fear or distress

• signs of neglect, or

• theft, fraud or unexplained financial worries and that person:

• is over 18

• is receiving or may need community care services because they have a learning disability, or physical disability or because of age or illness, or

• is, or may be, unable to take care of themselves or unable to protect themselves against significant harm or exploitation

please contact Social Services Direct on 01253 477592.

Most complaints can be sorted out by the staff you know, but if you are uncomfortable about talking to them or they are unable to help, please contact the Customer Relations Manager, Children and Adults Services, Progress House, Clifton Road FY4 4US. Tel: 01253 477700, or email [email protected]

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Care & Repair Blackpool Care & Repair Agency provides a wide range of services to older and disabled residents in Blackpool and aims to help you to live independently in your own home in comfort, warmth and security. Blackpool Care & Repair Agency is a Home Improvement Agency (H.I.A.) and is committed to allowing you as much dignity, independence, choice and control over your lives as possible. They will listen to your issues and provide a detailed overview of their services allowing you to make informed decisions about your home and the services you want from them.

For more information on any of the Blackpool Care & Repair Services, call 01253 651555.

Blackpool VitalineBlackpool Vitaline offers a 24 hour link to a Blackpool‑based call centre, so, in an emergency, if you fall or have a sudden illness, or if you need advice or support for any reason, a professional team is just a phone call away. You can join Blackpool Vitaline permanently or just for a few weeks ‑ for example, when your carer is on holiday or if you need extra reassurance when you have just left hospital.

Telecare Telecare offers products and services that can prompt, remind and inform people and their carers about things in daily life which need to be done such as taking their medication on time. They can alert a family member or carer that a person has got out of bed at night and needs assistance. Or they may alert a monitoring centre that something has happened and appropriate action should be taken.

By pressing a button, an alert is directed to a call centre that will respond instantly to a call for help.

Telehealth Telehealth technology provides patients with devices at home so that they can collect their own vital signs at home, such as weight measurements, blood pressure and heart function. The information is automatically sent to Vitaline where it is monitored against parameters set by a clinician during an initial assessment. The devices can support people with particular long‑term conditions, such as Chronic Obstructive Pulmonary Disease, heart failure or diabetes. This reduces the need for outpatient appointments and alerts nurses and doctors to manage health needs.

For further information on all Vitaline Services including Telecare and Telehealth call 01253 477678.

What services are available to help you stay at home?

Looking for care or support?For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria. Advice for older people

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Once in hospital you may be put in touch with the Hospital Social Work Team. If you, your carer, family or hospital staff think that you will need extra support when you leave hospital, you can ask us.

A social care worker will agree a discharge or care plan with you, which tells you what help and support will be arranged for you when you return home. This makes sure that you can leave hospital safely as soon as you no longer need hospital care.

Someone from Social Services will contact you

Contact the Hospital Social Work Team on 01253 477592 to carry out an assessment whilst you are in hospital or before you go into hospital if you are waiting for an operation. See page 7 for an explanation of what an assessment is.

after you have returned home to check that the care plan is still right for you. The help may be increased or reduced depending on how you are. The aim is to provide the right short‑term help to allow you to recover your independence.

Leaving hospital

Help when you go home

10 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Home care services (also known as domiciliary care) aim to help those struggling to cope in their own homes with daily activities such as getting in and out of bed, dressing and toileting. They can also help with daily living or domestic tasks like laundry, shopping and some meal preparation. For those with special needs, specially trained staff are available. Home care is available for older adults and people of any age with a physical or learning disability, or a mental health problem. The service can also help parents and carers of children with disabilities and provide support to your own carer if you have one.

Home care services can be provided by:• Independent agencies

• Voluntary agencies

• Individuals (using Direct Payments)

The amount of care you receive each week will depend on your assessed needs (this will be worked out with us first) and will be delivered by a small team of carers. They must be specially trained in areas such as manual handling, first aid and food hygiene. Carers will also have had background checks with the Criminal Records Bureau and the Vetting and Barring scheme. Some agencies offer a night sitting or even a live‑in service and some are also registered as Nurses’ Agencies, meaning they can provide registered nurses if needed. If you prefer to contact care at home services

without coming to us you will find listings of all local services starting on page 20. All home care organisations that provide personal care must register with, and be inspected by, the Care Quality Commission (CQC), which ensures that quality standards are met by the service and that staff are appropriately trained to do the job. Before you choose a home care agency please read their most recent inspection report available at: www.cqc.org.uk. You may be able to get financial help from us towards the cost of care at home. Some people pay a reduced amount or don’t have to pay anything at all. Your financial assessment takes into account your ability to pay and your disability‑related expenditure. You can contact Social Services Direct on 01253 477592.

Personal care at home

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A carer is someone, who, without payment, provides help and support to a partner, child, relative, parent, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability. As a carer you may be entitled to a Social Services assessment in your own right, if you are providing regular and substantial care. However, you do not have to have a carer’s assessment. If you choose not to have one, it will not stop the person you care for from receiving services. If you would like more information, ask your social worker or call Social Services Direct on 01253 477592. Blackpool Carers’ Centre provides a range of support to enhance the lives of unpaid carers of all ages. The Centre provides emotional and practical support, trips and activities, opportunities to access

If you are assessed as eligible for services from us, the Community Learning Disability Team can help you to access services designed around your specific needs. This might range from personal care provided in your own home, specialist equipment, help finding work, opportunities to volunteer, through to advice on your housing options.

We also provide a daytime support service which

funding for breaks, whole family support and a free quarterly magazine.

Contact Blackpool Carers’ Centre at: Norman House, Robson Way, Blackpool, FY3 7PP Tel: 01253 393748 [email protected]

is delivered from a number of community settings including the new newly refurbished ‘Activity Hubs’ at the Centre for Independent Living on Whitegate Drive in Blackpool and the Old Library in Bispham. The Centre for Independent Living includes a café which provides work experience for people with a learning disability and is a vital part of an individual’s pathway to employment.

Support for carers

Learning disability

Specialist services

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12 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Specialist services continued

Blackpool Centre for Independent Living (BCIL) provides anyone living in Blackpool with a single point of contact for any issues relating to their disability and how they want to live their lives, as well as facilities for use by disabled people and the community. The Centre can provide a wide range of information and can help people link into other local services. The Centre is fully accessible and help with personal care needs may be available if this is needed to support you accessing the centre, although this would need to be by prior arrangement agreed with you, including whether there is a charge for the care. You are always welcome to bring your own carer(s) with you if you wish. There is a fully equipped Changing Places toilet, and fully accessible showering facilities.

The Blackpool Information Advice and Support Service provides practical assistance, essential information and emotional support to people who have had a stroke, family members and carers.

They help families prepare for the changes that

In Blackpool, health and social care services for adults with mental health problems are an integrated multi ‑disciplinary service. The Single Point of Access takes responsibility for the allocation of referrals to the most appropriate

The Dementia Adviser Service is primarily for people with dementia, as well as their supporters and carers. It is available to any Blackpool resident who has a diagnosis of dementia or feels concerned about their memory and would like information and advice.

The Dementia Friendship & Support Network provides opportunities for people with dementia and their carers to meet each other, make friends and take part in a range of activities such as day trips across the North West, social afternoons,

Assisted showering can be arranged, subject to carer availability and may be subject to a charge, or your own carer(s) may assist you using our facilities. There is a popular and reasonably‑priced community café, meeting rooms, accessible IT in an informal setting (with help using computers available at various times) and the opportunity to get advice about and try equipment for daily living. There is also a range of health services available, targeted towards disabled people available, an independent advice service for disabled people, and volunteering opportunities with support tailored to your individual needs.

Contact BCIL at:259 Whitegate Drive , Blackpool FY3 9LJTel: 01253 476880

inevitably happen because of a stroke, and make sure they are able to cope ‑ both physically and emotionally. The service can also help people who live alone. They can be contacted on 01253 762665.

service within a range of service options. Contact: 01253 651225.

Mental Health Services for Older Adults can be accessed by contacting Shorelands on 01253 657350.

cabaret events, tea dances and much more. The Network helps people with dementia to come together and gain emotional and practical support from each other through the sharing of their own knowledge and experiences. The Network is available to any Blackpool resident who has early stage dementia.

Both the Dementia Adviser Service and the Dementia Friendship & Support Network can be contacted on 01253 405959.

Physical disability

Stroke services

Mental health services

Dementia services

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People reaching the end of their life and their families can experience a tremendous sense of isolation, and can feel shut out of social circles and distanced from their communities.

A lack of conversation is perhaps the most important reason why people’s wishes go ignored or unfulfilled; if we do not know how to communicate what we want, and those around us do not know how to listen, it is almost impossible to express a clear choice.

It has been said that what we fear most about dying is the associated loss of control. By empowering patients to express their wishes, that control can be restored.

The Government has published the Department of Health End of Life Care Strategy – promoting high quality care for all adults at the end of life. The aim of this is to provide people approaching the end of life with more choice about where they would like to live and die. It encompasses all adults with advanced, progressive illness and care given in all settings.

Every organisation involved in providing end of life care is expected to adopt an overall

coordination process in line with the End of Life Strategy. This will give you the opportunity to discuss your personal needs and preferences with professionals who can support you; these will be recorded in a care plan so that every service which will be involved in supporting you will be aware of your priorities. Your preferences and choices will be taken into account and accommodated wherever possible. Coordinated care and support will be provided, ensuring that your needs are met, irrespective of who is delivering the service to you.

Not everyone will choose to engage in such a conversation and that is fine. However, talking and planning ahead means that your wishes are more likely to be known by others. This is important for those responsible for making decisions about your care if you lose capacity to make your own decisions because of serious illness.

Further information on End of Life care is available through your GP, health or social care worker, your library, hospital information centre, the NHS End of Life team based at Blackpool Stadium on 01253 655230 and the Dying Matters website www.dyingmatters.org

End of life care

Specialist services continued

The death of someone very close, at any age, can be a lonely and bewildering experience. There are a number of services out there to help you through this difficult time.

Cruse Bereavement Care offers free information, advice and support to bereaved people. It provides a telephone helpline and face‑to‑face support: 0844 477 9400.

If you have lost your husband or wife, contact the National Association of Widows to find out about the support and friendship they can offer: 0845 838 2261.

The Linden Centre at Trinity Hospice provides support for their people who have been bereaved following a terminal illness, either recently or sometime ago. (Priority is given to Trinity Hospice patients and their families.) Tel: 01253 595552.

The Bereavement Advice Centre supports and advises people on what they need to do after a death. Tel: 0800 634 9494.

If you have lost a beloved pet the Animal Samaritans Pet Bereavement Service can offer you support. Call Chris Bishop on 0208 303 1859.

Bereavement support

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14 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

For general advice and information about your housing options telephone: 01253 477760.

In Blackpool there are two extra care schemes run in partnership between the Council and Great Places Housing Group. They are Tulloch Court on Cherry Tree Road and Elk View Court on Ashfield Road.

Designed to meet the individual needs of people aged 55 and over, extra care housing can provide a

Anyone over 55 who needs care now, or who is planning for their care needs in the future, can apply. Both schemes aim to have a mixture of people with low, medium and high care needs, to create a balanced community.

The amount you pay for rent and service charge will vary depending on your income as you may qualify for benefits such as Housing Benefit and

Blackpool Coastal Housing manages 20 sheltered housing schemes on behalf of the Council, providing over 800 homes. They offer high quality accommodation promoting a safe and secure environment which supports independence.

Sheltered housing schemes offer various benefits, from:

• a secure tenancy

• the privacy of your own front door

• individual support plans tailored to you

• in some cases there are social activities within a community centre

• summon help 24 hours a day by pulling pull cords, and

• regular contact with a support officer to check on your wellbeing.

The level and nature of support from a dedicated support officer will vary according to your needs. When you move into a sheltered housing scheme,

real alternative to residential care.Each flat is self‑contained, has full disability

access and the security of a direct line to Blackpool’s Community Alarm, Vitaline. Care and support staff are on site 24 hours a day, 7 days a week ready to respond in the case of emergency or to provide on‑going care if you need it.

exemption from Council Tax. For an information pack and application form

contact:

Housing OptionsSouth King Street, Blackpool FY1 4TRTel: 01253 477760Email: [email protected]

the support officer will work with you to develop your Individual Support Plan designed to identify your individual needs and levels of support. Costs vary from scheme to scheme. You will pay a weekly rent and a service and support charge which includes the cost of support services, maintenance of the community centre, where there is one, and communal grounds. You may be entitled to help with the cost of the rent and some of the service charges by applying for Housing Benefit – you will be advised about this when applying. You may also be eligible to receive help with paying part of the service charge from the local ‘Supporting People’ scheme. To apply for the Council’s sheltered housing you should contact:

Housing Options South King Street Blackpool Council FY1 4TR Tel: 01253 477760 Email: [email protected]

Housing with care

Who can apply?

Sheltered housing

What if I can no longer cope in my current home?

Page 15: Blackpool Care Services Directory

15V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

For some, however, a move into residential care may be the best alternative. Care homes should be able to offer you security and a sense of belonging, where you should be valued as a person with your own preferences and rights.

Comprehensive lists of care homes and care homes with nursing in Blackpool begin on page 22. For further information, please visit the website: www.blackpool.gov.uk or call Social Services Direct on 01253 477592.

How do I choose the care home I need?

If you would like more information about the sheltered housing service, you should contact:

Blackpool Coastal Housing Coastal House 17‑19 Abingdon Street Blackpool FY1 1DG Tel: 01253 477898

Email: [email protected] or visit: www.bch.co.uk

In Blackpool there are also a number of private and housing association sheltered housing properties. Details can be found in Yellow Pages; alternatively you can call this Directory’s independent advice line: 0800 38 92 077, provided by FirstStop Advice.

Sheltered housing continued

Blackpool Coastal Housing also supports tenants of Blackpool Council to remain in their own homes and independent. Those tenants who require changes to their home to make them more accessible, for example by fitting grab rails or installing a walk in shower; Blackpool Coastal Housing may be able to arrange for an adaptation.

If you are a Council tenant and feel you would benefit from an adaptation you should contact your own GP or if you would like more information about the Adaptations Service, you should contact: Blackpool Coastal Housing Tel: 01253 477900 Email: [email protected] or Care and Repair Tel: 01253 651555.

Adaptations

What if I can no longer cope in my current home? continued

Sometimes it is the practicalities of running a home which causes the most problems. Blackpool’s generic Floating Support Service is run jointly by Barnardo’s and Creative Support. It provides housing‑related support to people aged 16 + who need help to live independently in their own homes. Floating support can be provided to people

living in private rented, owner occupier or people living with family or friends. In addition to the housing‑related support, the service helps clients to access other services and opportunities that will improve their quality of life.Contact: Barnardo’s: 01253 626480. Creative Support: 01253 626480.

Floating support

Types of care home

Fundamentally, there are two types of residential care home: homes offering personal care only, and homes offering ‘care with nursing’. Your care needs assessment will help determine the best type of home for you.

Care home offering personal care onlyThis type of home will suit you if you are reasonably

active but require help with tasks such as bathing, eating, dressing and moving about. District nurses visit to handle any nursing needs. It may be worth considering what your future needs may be – will the home be able to meet them in a few years time? Take along the care home checklist on page 19 to prompt any questions you will have for the manager.

Page 16: Blackpool Care Services Directory

Care home with nursing

This kind of home is suitable for those needing nursing care, where it will be delivered by qualifi ed nursing staff alongside care workers. Nurses are on duty around the clock. Fees are generally higher than personal care only homes because of higher ratios of staff to residents. Some of the cost of your nursing care will be met by the NHS, who will pay the home directly. At the moment the standard rate for NHS Continuing Healthcare and NHS funded Nursing Care is £108.70 per week. Figures may change during the life of this Directory. Listings of care homes and care homes with nursing begin on page 22. They explain what sort of care each home is registered to provide, along with contact details.

Types of care home continued

Many of the care homes in the listings starting on page 22 have been awarded quality standards based on a rigorous, external accreditation process. Awards include RDB (Residential and Domiciliary Benchmarking), Investors in People (IIP), and International Standards Organisation (ISO). Some care homes in Blackpool have not put themselves forward for accreditation under these schemes.

When considering a care home, always check what their award status is. Please visit the Blackpool Council website www.blackpool.gov.uk or call the Contracts and Commissioning Team on 01253 477722 for a full list of care homes and care homes with nursing in the Blackpool, Fylde and Wyre areas, with whom Blackpool Council have a contract.

Accreditation of Blackpool’s care homes

16 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

If you are looking for information and advice about

care and support, The publishers of this Directory have a new website which lets you search for the care you want in your local area.

• It provides a fully searchable facility for care homes, home care, supported living (learning disability only) and housing with care • Regularly updated data from CQC• Up to date information on important topics such as paying for care, care options and further help and advice• Information on how to contact our Advice Line (see pages 9 & 21)• You have the option to save your search results and return to them at a later date • View electronic versions of our Directories

Start your search today: www.carechoices.co.uk

our website can help you.

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17V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

If your capital is likely to reduce to £23,250 as a result of paying for care, you must tell us well in advance that this is going to happen. They will then be able to help with your care fees (provided your care needs assessment has shown that you need residential care). They will carry out a fi nancial assessment to confi rm the date from which your funds fell below £23,250, and the amount they, and you, will pay towards your care. If the home you have chosen charges more than we will pay, you must fi nd someone to pay the

What if you run out of money?

diff erence ‑ a ‘top‑up’ payment. Whoever does this, whether a family member or a charity, they should understand that the cost could increase, and that they will have to pay the top‑up for as long as necessary. Alternatively, you may have to fi nd a cheaper home. Understanding your rights before moving into care is essential. There are a number of fi nancial products and specialist companies who may be able to help. It is important to seek advice before committing yourself.

The NHS Nursing Care Contribution is a benefi t paid by the NHS on behalf of those people in a care home with nursing, whether you are a temporary or permanent resident, who needs care from a registered nurse or doctor. It is not paid to the

NHS Nursing Care Contribution

person receiving care, but directly to the nursing home in which they are resident. It is not means‑tested and is currently £108.70 a week for the standard rate.

This is a non‑means‑tested, non‑taxable benefi t from the DWP. It’s paid at the lower rate of £51.85 a week if you need care by day or night; and at

Attendance Allowance

the higher rate of £77.45 a week if you need care during the day and night. Everyone who needs care can, and should, claim Attendance Allowance

Paying for careEven if you know you will have to pay for it yourself, if you need care in your own home or are considering moving into residential care, you still qualify for a social care assessment by Social Services. The assessment will make sure that your needs will be met. Also, if you expect your capital to

fall below £23,250 as a result of paying for care, we may then help you with the cost.

If you are moving into residential care, you may be entitled to some of the following fi nancial assistance and support:

This applies if:• your former home is included in your fi nancial assessment• your other capital is less than £23,250, and • your income is not enough to meet your care home fees

We will help with the cost during the fi rst twelve weeks of permanent residential care, provided their assessment has shown that this is the kind of care you need. This is called the ‘property disregard’ period.

Twelve-week property disregard

After the twelve‑week property disregard period, we may be able to help you until your property is sold. We will charge any fi nancial help we give against the value of your home. This means we will take back the amount we have paid once your property has been sold. However, we may limit how

much we will pay. It may aff ect your entitlement to Pension Credit if your property is not seen to be on the market and becomes treated as capital by the Department for Work and Pensions (DWP).

Deferred payment agreements

Page 18: Blackpool Care Services Directory

18 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

What will you have to pay for your care?Do you have more than 23,250 in capital and savings?What is ‘capital’?The value of your home is included in the assessment of your capital unless one of the following still lives there:

• Your partner (that is, your husband, wife or civil partner, or someone you live with as if they were your husband, wife or civil partner)

or• A relative who is over 60 or disabled

or• A child under 16 who you, or a former partner, are responsible for.

No...Your local authority will contribute financially towards your care costs after they have carried out an assessment of your care needs.

How much?You will need to ask Social Services for a social care assessment. This will define your care needs and how they will be best met. Any care homes you consider must be able to meet these needs. We will also make an assessment of your financial situation. This determines how much we will pay and how

much you will have to pay. Your choice of care home will be limited to those that accept your local authority’s funding level. If you want to choose a more expensive home you would have to arrange for a third party ‑ such as a family member or charity ‑ to ‘top‑up’ the difference. You are not allowed to do this yourself if your capital is below £23,250. If you have capital between £14,250 and £23,250 you will pay £1 a week for every £250 you have above £14,250.

Yes...Ask us for an assessment. Any care homes you

consider must be able to meet your assessed care needs.

If, apart from your property, your savings are less

than £23,250, your local authority can help with your care costs for the first twelve weeks. After this time you can apply for a loan to help you whilst your property is being sold.

Whatever your circumstances...Remember:• It is just your own financial circumstances that are assessed when you move into long term residential care, not your partner’s

• Your assessment will be made up of two elements; a care needs assessment and a financial one.

• A care home with nursing will generally be more expensive than a care home providing personal care only.

Consider claiming:• Income support

• Pension Credit

• Savings Credit (if you are over 65)

Definitely claim:• Attendance Allowance, worth £51.85 (lower rate) or £77.45 (higher rate) a week.

Moving into a care home with nursing?• You will be eligible for the NHS Nursing Care Contribution – currently £108.70.

Always seek advice:• Independent help is available to guide you through your financial options. There may be a number of solutions to retaining your capital whilst paying for care.

For more information about what we will pay towards care costs, phone Social Services Direct on 01253 477592.

Some of the figures mentioned here may change over the life of this Directory.

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19V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Care homes checklistCare home checklist © 2012 Care Choices Ltd

Home 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .First impressions • Were you met when you first arrived? • Do staff seem warm, friendly and polite?• Do the residents seem happy, active and sociable?• Does the home feel homely and welcoming?• Is the home fresh, clean and comfortably furnished?

Fees • How much are the fees?• Do the fees cover all the services available?• Under what circumstances will the fees alter – eg annually or according to increasing needs?• Is the notice to terminate reasonable?

Transport • Is the home easy to get to for relatives and friends?• Does the home provide its own transport? Accommodation • Are bedrooms single or shared? Is there a choice?• Can you decorate and re-arrange your room to suit

yourself?• Can you bring your own furniture and TV?• Is there a call system for emergencies?• Are there enough sockets in your room?• Can you control the heating in your room?• Can you lock your room and is there a secure place for valuables?• Is there a separate dining room? Bar?• Are there toilet facilities within easy reach of the

communal facilities?• Are there both showers and baths?• Are bathrooms adapted to help people in and out of

the bath? Accessibility

• Does the home have the right adaptations and equipment to meet your needs?

• Are all areas accessible for wheelchair users?• Does the home have extra wheelchairs and walking aids?• Is there adequate provision for people with sight or

hearing difficulties?

Life within the home • Are there any rules and restrictions (e.g. going out, time of return etc)?• Can you choose when to get up and retire every day?• How are residents involved in decisions about life in the home?• Is there a telephone where you can make and take

calls?• Is alcohol served or permitted?• Are there smoking and non-smoking areas?

• What arrangements are there for religious observance?• Can you handle your own money? If not, what arrangements are in place?• How often does a hairdresser/chiropodist visit?• Are residents accompanied on visits to the GP or hospital? Staff • Do the staff appear clean, cheerful and respectful?• Do the staff talk to residents and how do they talk to them?• Are the staff formally trained?• Is there an adequate number of staff on day and night? Visitors • Are visitors welcome at all times?• Is there somewhere to see them in private?• May your visitors join you at meals?• Can your visitors stay overnight? Catering • How much choice do you get about meals?• Is the food varied and interesting?• Can the home cater for your dietary needs?• Can you have snacks or drinks any time of the day or night?• Can you eat in your room? Activities • Can you continue to pursue your hobbies and interests?• What sorts of activities and entertainment are organised?• Are outings and holidays arranged? How much do they cost?• Are escorts available if necessary?• Is a library service available?• Can you have your own flower bed or help in the garden?• Can you stay in your own room if you want to? Gardens • Are the grounds/gardens attractive?• Are all areas safe and accessible?• Is there somewhere to sit?• Are they quiet? Contract terms • Can you retain your own room if away?• Can you have a short-stay or trial period?• Will you be given a statement of terms on admission?• Are all procedures, such as complaints, clearly spelt-out?

£ ....... . . . . . . . . p/w

£ ....... . . . . . . . . p/w

£ ....... . . . . . . . . p/w

Page 20: Blackpool Care Services Directory

20Advertisers are highlighted

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Home care providersBlackpool adUlt provider ServiceS Progress House, Clifton Road, Blackpool FY4 4US Tel: 01253 446947 op d pd lda ya

BlUeBell coUrt 39 Kipling Drive, Blackpool FY3 9TH Tel: 01253 691343 mh

cHeriSH Uk Metro HoUSe Metropolitan Business Park, Unit 5, Preston New Road, Blackpool FY3 9LT Tel: 01253 766888 op d pd lda mh si ya

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Fylde coMMUnity link 19 Church Road, Lytham St Annes, Lancashire FY8 5LH Tel: 01253 795648 d pd lda mh si ya advert page 21

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i care (gB) liMited Building 3, Kincraig Business Park, Kincraig Road, Blackpool FY2 0PJ Tel: 01253 508277 op d pd mh si ya

napier HoMecare ServiceS ltd 39-41 Harrowside, Blackpool FY4 1QH Tel: 01253 403047 op d pd lda mh si ya advert page 21

nigHtingaleS doMiciliary care 355a Norbreck Road, Thornton Cleveleys FY5 1PB Tel: 01253 822558 op d pd lda mh si ya

preFerred care 11 Honeysuckle Place, Bispham, Blackpool FY2 0PH Tel: 01253 357727 op d pd si ya

preStige nUrSing Blackpool 15 King Street, Blackpool FY1 3EJ Tel: 01253 297834 op d pd lda mh si ya

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St. anne’S dca

Sycamore Trading Estate, Evans Business Centre, Squires Gate Lane, Blackpool FY4 3RL Tel: 01253 340569 lda mh

Listings of care providers

Page 21: Blackpool Care Services Directory

21V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Napier Homecare Services39 - 41, Harrowside, Blackpool FY4 1QH

Telephone: 01253 403047e-mail: [email protected]

A helping hand so you can maintain your independence

Napier Homecare Service provide practical and personal support forpeople who cannot wholly look after themselves, but wish to remain intheir own homes.

We provide a personalised form of care, agreed with you and in ways you find most convenient. Services are designed to allowindependence whilst maintaining health and wellbeing

We care for self funding clients and those who receive Local Authorityfinancial support.

www.napierhomecare.co.uk

Napier v1 1-8_1/8 26/06/2012 16:22 Page 1

Support to make your life more fulfilling.

We are a local charity and providetrained, experienced and capable staff tohelp with:• Individual budgets and finance• Staying safe and having a fulfilling life• Personal care tasks• Finding a job or worthwhile activity• Housing options

Fylde Community Link… a provider of quality support services to

people with learning disabilities around the Fylde coast

We are consistently rated “Excellent” by the Care Quality Commission.

Helping you through life’s challenges

Phone us on 01253 795648 or email [email protected]

Fylde 1/4_Layout 1 26/06/2012 16:22 Page 1

LIVE-IN CARE

COMPLEX CARE

HOLIDAY CARE

PERSONAL CARE

HOSPITAL TO HOME

SOCIAL COMPANIONSHIP

PALLIATIVE CARE

From long-term complex care, through to support with everyday living, Advantage Healthcare Group can provide you with a high quality bespoke care service.

in your own homeNursing and care services

Our service allows you to remain independent in the comfort of your own home, without having to compromise on the quality of your care.

For more information on how we can be of assistance to you, please contact our Care at Home team today.

0800 694 4555www.advantagecareathome.com

Looking for care or support?For independent, impartial advice on your care options, call this Directory’s advice line on freephone

0800 38 92 077 Advice for older people

Page 22: Blackpool Care Services Directory

22Advertisers are highlighted

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

care homesaBBeydale nUrSing HoMe Blackpool 647-651 New South Promenade, Blackpool FY4 1RN Tel: 01253 349349 op d pd mh si

acorn lodge - Blackpool 183 Reads Avenue, Blackpool FY1 4HZ Tel: 01253 300036 mh

adalena HoUSe 186 Reads Avenue, Blackpool FY1 4JD Tel: 01253 391655 pd lda

all HallowS 90 All Hallows, Bispham, Blackpool FY2 0AY Tel: 01253 592284 pd lda mh si ya

aMBaSSador care HoMe 670/672 Lytham Road, Blackpool FY4 1RG Tel: 01253 406371 op d si

aMBer BankS care HoMe 53/55 Clifton Drive, Blackpool FY4 1NT Tel: 01253 341450 op pd

annacliFFe reSidential HoMe 129/131 Newton Drive, Blackpool FY4 4EA Tel: 01253 301955 op pd

arc, tHe Clifton Avenue, Blackpool FY4 4RF Tel: 01253 477855 op pd

aSHBoUrne lodge reSt HoMe 8 Seventh Avenue, Blackpool FY4 2ED Tel: 01253 341424 op pd

aUtUMn leaveS Uk ltd 502 Devonshire Road, Bispham, Blackpool FY2 0JR Tel: 01253 354595 op

avonBlooM retireMent HoMe 351 Squires Gate Lane, Blackpool FY4 3RG Tel: 01253 401455 op

avondale lodge 419 Central Drive, Blackpool FY1 6LE Tel: 01253 341118 mh

BalMoral reSt HoMe 2 Conway Avenue, Thornton Cleveleys, Lancashire FY5 3JH Tel: 01253 852319 op

BeaUFort avenUe, 32 Bispham, Blackpool FY2 9HG Tel: 01253 595592 pd lda

Belgravia care Belgravia Court, 406 North Promenade, Blackpool FY1 2LB Tel: 01253 595567 lda

Berwick HoUSe reSt HoMe 1 Berwick Road, Blackpool FY4 2PT Tel: 01253 342181 op d

BronSwick HoUSe 16/18 Chesterfield Road, Blackpool FY1 2PP Tel: 01253 295669 op d mh ya

BUrlington road, 20 South Shore, Blackpool FY4 1JR Tel: 01253 345664 lda

caxton lodge 25 Caxton Avenue, Bispham, Blackpool FY2 9AP Tel: 01253 356100 op d

cHaSeley care HoMe 404 Promenade, Blackpool FY1 2LB Tel: 01253 352622 op

cHeSterField lodge 15 Chesterfield Road, Blackpool FY1 2PP Tel: 01253 621117 mh

clevedon lodge 23 Clevedon Road, Blackpool FY1 2NX Tel: 01253 621040 mh

cliFFord lodge 12 Clifford Road, Blackpool FY1 2PU Tel: 01253 628793 mh

colUMn care (nortH weSt) ltd 40 Carlin Gate, Bispham, Blackpool FY2 9QT Tel: 01253 596369 mh ya

cooperS way reSpite Service 1a Coopers Way, Blackpool FY1 3RJ Tel: 01253 393531 lda

dUnBlane HoUSe 73 Bloomfield Road, Blackpool FY1 6JN Tel: 01253 316125 mh ya

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23V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Advertisers are highlighted

Service User Bands

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care homes continued

dUxBUry HoUSe reSidential care HoMe 38 Sherbourne Road, Blackpool FY1 2PW Tel: 01253 440242 lda mh

elMSdene care HoMe 37-41 Dean Street, Blackpool FY4 1BP Tel: 01253 349617 d

glenMarie reSt HoMe 2/4 Harrow Place, Blackpool FY4 1RP Tel: 01253 400040 op

glen tanar reSt HoMe 65 Cavendish Road, Bispham, Blackpool FY2 9NJ Tel: 01253 352726 op

glentHorne care HoMe 126/128 Reads Avenue, Blackpool FY1 4JJ Tel: 01253 626722 op

golden yearS care HoMe 47/49 Shaftesbury Avenue, Blackpool FY2 9TW Tel: 01253 594183 op

gwenlyn HoUSe 17 Chesterfield Road, North Shore, Blackpool FY1 2PP Tel: 01253 626342 op mh

Haddon coUrt liMited 8-14 Haddon Road, Blackpool FY2 9AH Tel: 01253 353359 d

HigHBUry HoUSe care HoMe 580/582 Lytham Road, Blackpool FY4 1RB Tel: 01253 344401 op d pd mh si ad

HigHcroFt care HoMe, tHe 599 Lytham Road, South Shore, Blackpool FY4 1RG Tel: 01253 402066 op

HigHgrove, tHe 88/90 St Annes Road, Blackpool FY4 2AT Tel: 01253 344555 d mh

HoneySUckle HoUSe 10/12 Greystoke Place, Blackpool FY4 1NR Tel: 01253 341325 op d

Hope reSidential care 156 Waterloo Road, Blackpool FY4 2AF Tel: 01253 401853 op

HorncliFFe HoUSe 35 Horncliffe Road, Blackpool FY4 1LJ Tel: 01253 341576 op

Hoyle reSoUrce centre Argosy Avenue, Blackpool FY3 7NN Tel: 01253 477865 op

JaH-JireH cHarity HoMeS Blackpool 127-131 Reads Avenue, Blackpool FY1 4JH Tel: 01253 622134 op d pd si

king edward care HoMe 7/9 Warbreck Drive, Blackpool FY2 9SX Tel: 01253 354785 d

langdaleS care HoMe, tHe 117/119 Hornby Road, Blackpool FY1 4QP Tel: 01253 923174 op advert inside Front cover

layton lodge reSidential care HoMe For tHe elderly 1 Bispham Road, Layton, Blackpool FY3 7HQ Tel: 01253 393821 op

leMon tree, tHe 133 Hornby Road, Blackpool FY1 4JG Tel: 01253 621463 op

lincoln road, 46 Blackpool FY1 4HB Tel: 01253 292081 lda mh

linkS lodge 16 Links Road, Blackpool FY1 2RU Tel: 01253 354744 op d pd lda si ya

lytHaM road, 448 Blackpool FY4 1JQ Tel: 01253 347810 lda

MaJeStic care HoMe 192 Queens Promenade, Bispham, Blackpool FY2 9JS Tel: 01253 351612 op

Margaret riley HoUSe 4 Rosebery Avenue, Blackpool FY4 1LB Tel: 01253 346814 op lda ya

Page 24: Blackpool Care Services Directory

24Advertisers are highlighted

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

care homes continued

redBrickS care HoMe 512 Queens Promenade, Little Bispham, Thornton-Cleveleys, Lancashire FY5 1PQ Tel: 01253 854008 op d ya

rivacre reSt HoMe 3/5 Grasmere Road, Blackpool FY1 5HS Tel: 01253 621103 op mh

roSeHaven reSidential care HoMe 200/202 Whitegate Drive, Blackpool FY3 9HJ Tel: 01253 764394 op

SHerBoUrne lodge 3 Sherbourne Road, Blackpool FY1 2PW Tel: 01253 294819 mh

SylveSter care centre, tHe 77-79 Reads Avenue, Blackpool FY1 2DG Tel: 01253 625777 op mh ya

tHornlea reSt HoMe 308 St Annes Road, South Shore, Blackpool FY4 2QP Tel: 01253 345574 op

UBU 403 Blackpool Old Road, High Furlong, Blackpool FY3 7LT Tel: 01253 395065 pd lda

watSon HoUSe reSt HoMe 50 Station Road, Blackpool FY4 1EU Tel: 01253 341550 op pd

watSon road, 45 Blackpool FY4 2DB Tel: 01253 341436 lda

weStField reSt HoMe 2 Westfield Road, Blackpool FY1 6NY Tel: 01253 344899 d mh

willowS care HoMe, tHe 397 Midgeland Road, Marton Moss, Blackpool FY4 5ED Tel: 01253 762554 op

wynField HoUSe HoMe For tHe deaF 115 Newton Drive, Blackpool FY3 8LZ Tel: 01253 392183 op pd si

Merwood reSt HoMe 310 Queens Promenade, Bispham, Blackpool FY2 9AD Tel: 01253 352221 op

napier lodge care HoMe 45-47 Napier Avenue, Blackpool FY4 1PA Tel: 01253 403465 op d pd advert page 21

new MayFair Hotel, tHe 673 -677 New South Promenade, Blackpool FY4 1RN Tel: 01253 347543 op d pd lda mh sinortH SHore nUrSing HoMe 3 St. Stephens Avenue, North Shore, Blackpool FY2 9RG Tel: 01253 351824 op d pd ya

orcHard lodge care HoMe 601-603 Lytham Road, Blackpool FY4 1RG Tel: 01253 404565 op pd siowlS care HoMe, tHe 168 St Annes Road, Blackpool FY4 2BL Tel: 01253 402366 d

parade reSt HoMe 31 Raikes Parade, Blackpool FY1 4EY Tel: 01253 293172 op dparkHaven 53 Gorse Road, Blackpool FY3 9ED Tel: 01253 304495 mhpennyStone coUrt Handsworth Road, Blackpool FY1 2RQ Tel: 01253 752307 op dpHoenix HoUSe Stratford Place, Ferguson Road, Blackpool FY1 6RN Tel: 01253 477841 mhprinceSS alexandra HoMe For tHe Blind Bosworth Place, Squires Gate, Blackpool FY4 1SH Tel: 01253 403091 op si red oak care HoMe 196 St. Annes Road, Blackpool FY4 2EF Tel: 01253 349702 op

red roSe care HoMe 218 Hornby Road, Blackpool FY1 4HY Tel: 01253 620377 op

Page 25: Blackpool Care Services Directory

25V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Advertisers are highlighted

Service User Bands

op Older people (65+) d Dementia pd Physical disability lda Learning disability, autism mh Mental health si Sensory impairment ya Younger adults ad People who misuse drugs and alcohol

care homes with nursing

aBBeydale nUrSing HoMe Blackpool 647-651 New South Promenade, Blackpool FY4 1RN Tel: 01253 349349 op d pd mh si

acorn nUrSing HoMe 125 Newton Drive, Blackpool FY3 8LZ Tel: 01253 392440 op pd

aMBer coUrt Kipling Hall Drive, Blackpool FY3 9UX Tel: 01253 762076 op pd ya

BelSField HoUSe 4 Carlin Gate, Blackpool FY2 9QX Tel: 01253 592605 op d pd mh ya

BrigHtStart care HoMe St Evens House, Roundhay, Blackpool FY4 4LY Tel: 01253 763518 pd lda mh

Broadway care HoMe 26 Broadway, Blackpool FY4 2HE Tel: 01253 401809 op d

elizaBetH Frankland Moore BleSMa HoMe, tHe 539 Lytham Road, Blackpool FY4 1RA Tel: 01253 343313 pd

FartHingS nUrSing HoMe Wilson Square, Little Bispham, Thornton Cleveleys FY5 1RF Tel: 01253 864309 op si

glenroyd care HoMe 1 Glenroyd Close, Whitegate Drive, Blackpool FY3 9HF Tel: 01253 923187 op d pd ya advert inside Front cover

Margaret riley HoUSe 4 Rosebery Avenue, Blackpool FY4 1LB Tel: 01253 346814 op lda ya

new victoria nUrSing HoMe 137 / 139 Hornby Road, Blackpool FY1 4JG Tel: 01253 621043 op d pd mh

nigHtingaleS nUrSing HoMe 355a Norbreck Road, Thornton-Cleverleys FY5 1PB Tel: 01253 822558 op d

nortH SHore nUrSing HoMe 3 St. Stephens Avenue, North Shore, Blackpool FY2 9RG Tel: 01253 351824 op d pd ya

red roSe care HoMe 218 Hornby Road, Blackpool FY1 4HY Tel: 01253 620377 op d

ryecoUrt nUrSing HoMe 264/266 Queens Promenade, Bispham, Blackpool FY2 9HD Tel: 01253 592905 op d pd ya

SandycroFt nUrSing HoMe 366-368 Lytham Road, Blackpool FY4 1DW Tel: 01253 349400 op

St StepHen’S nUrSing HoMe 4 St Stephen’s Avenue, Blackpool FY2 9RG Tel: 01253 352625 op d pd ya

tUdor Manor Clifton Drive, South Shore Blackpool FY4 1NP Tel: 01253 408771 op pd

Page 26: Blackpool Care Services Directory

26 Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Index Advertisers are in bold

AAbbeydale Nursing Home 22 & 25

Acorn Lodge - Blackpool 22

Acorn Nursing Home 25

Adalena House 22

Advantage Healthcare Group 21

All Hallows 22

Ambassador Care Home 22

Amber Banks Care Home 22

Amber Court 25

Annacliffe Residential Home 22

Arc, The 22

Ashbourne Lodge Rest Home 22

Autumn Leaves UK Ltd 22

Avonbloom Retirement Home 22

Avondale Lodge 22

BBalmoral Rest Home 22

Barchester Inside Front Cover

Beaufort Avenue, 32 22

Belgravia Care 22

Belsfield House 25

Berwick House Rest Home 22

Blackpool Adult Provider Services 20

Bluebell Court 20

Brightstart Care Home 25

Broadway Care Home 25

Bronswick House 22

Burlington Road, 20 22

CCare Choices Helpline 9, 16, 21

Care Select Outside back cover

Caxton Lodge 22

Chaseley Care Home 22

Cherish UK Metro House 20

Chesterfield Lodge 22

Clevedon Lodge 22

Clifford Lodge 22

Column Care (North West) Ltd 22

Coopers Way Respite Service 22

Creative Support -Blackpool Service (Learning Disabilities) 20

DDunblane House 22

Duxbury House Residential Care Home 23

EElizabeth Frankland Moore Blesma Home, The 25

Elmsdene Care Home 23

FFarthings Nursing Home, The 25

Fylde Community Link 20

GGlen Marie Rest Home 23

Glen Tanar Rest Home 23

Glenroyd 25

Glenthorne Care Home 23

Golden Years Care Home 23

Guardian Homecare 20

Gwenlyn House 23

HHaddon Court Limited 23

Highbury House Care Home 23

Highcroft Care Home, The 23

Highgrove, The 23

Honeysuckle House 23

Hope Residential Care 23

Horncliffe House 23

Hoyle Resource Centre 23

II Care (GB) Limited 20

JJah-Jireh Charity Homes Blackpool 23

KKing Edward Care Home 23

LLangdales Care Home 23

Layton Lodge Residential Care for the Elderly 23

Lemon Tree, The 23

Lincoln Road, 46 23

Links Lodge 23

Lytham Road, 448 23

Page 27: Blackpool Care Services Directory

27V i s i t w w w. c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Index continued Advertisers are in bold

MMajestic Care Home 23

Margaret Riley House 23 & 25

Merwood Rest Home 24

NNapier Homecare Services Ltd 20

Napier Lodge Care Home 24

New Mayfair Hotel, The 24

New Victoria Nursing Home 25

Nightingales Domiciliary Care 20

Nightingales Nursing Home 25

North Shore Nursing Home 24 & 25

OOrchard Lodge Care Home 24

Owls Care Home, The 24

PParade Rest Home 24

Parkhaven 24

Partnership 17

Pennystone Court 24

The Phoenix Centre 24

Preferred Care 20

Prestige Nursing Blackpool 20

Princess Alexandra Home For The Blind 24

RRed Oak Care Home 24

Red Rose Care Home 24 & 25

Redbricks Care Home 24

Rivacre Rest Home 24

Rosehaven Residential Care Home 24

Routes Healthcare DCA 20

Ryecourt Nursing Home 25

SSafehands Network Ltd 20

Sandycroft Nursing Home 25

Sevacare - Blackpool 20

Sherbourne Lodge 24

St. Anne’s DCA 20

St Stephens Nursing Home 25

Sylvester Care Centre, The 24

TThornlea Rest Home 24

Tudor Manor 25

UUBU 24

WWatson House Rest Home 24

Watson Road, 45 24

Westfield Rest Home 24

Willows Care Home, The 24

Wynfield House Home for the Deaf 24

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2012 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited.

ISBN 978-1-909048-19-5

Ref. No: 4001/Blackpool3/0712. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited.

Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey.

Editor: Alistair Robertson. Group Sales Manager: David Werthmann.

Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy.

Senior Sales Executives: Elaine Bartlett, Kim Keefe. Sales Executives: Emeka Johnson, Tom Knell.

Production Manager: Lisa James. Assistant Production Manager: Jamie Harvey.

Production Designer: Nick Cade. Creative Artworker: Holly Cornell.

Page 28: Blackpool Care Services Directory

Care Select is also available to view on our website www.carechoices.co.uk For further information or to get your FREE copy of Care Select call us on 01223 207770

CARE el cts e

CARE

IN DEPTH EDITORIAL INCLUDES:Exploring your care options – home care, extra care, care villages, care homes and dementia care options

Core specialisms – the not-for-profit sector, legal issues and essential contacts

Paying for care – benefits, self-funding advice, pro’s and con’s of equity release

WHETHER YOU ARE CONSIDERING CARE IN YOUR OWN HOME, IN A HOUSING WITH CARE DEVELOPMENT OR A CARE HOME, CARE SELECT WILL BE ABLE TO HELP BY TAKING YOU THROUGH EACH STEP TO FINDING THE MOST APPROPRIATE CARE.

V i s i t www . c a r e c h

o i c e s . c o .u k f o r f u

r t h e r a s si s t a n c e w

i t h y o u r s e a r c h f o

r c a r e

Region-by-region guide t

o care homes

Region-by-region guide to care homes | 59

North West

page 67

West Midlands

page 79

South West

page 76

South Eastpage 68

London page 64

East of England page 62

North Eastpage 65

Yorkshire and The Humberpage 80

East Midlandspage 60

East Midlands

Derbyshire, Leicestershire,

Lincolnshire, Northamptonshire

and Nottinghamshire.

Yorkshire and The Humber

East Riding of Yorkshire, North

Yorkshire, South Yorkshire and

West Yorkshire.

North East

County Durham, Northumberland

and Tyne and Wear.

South East

Berkshire, Buckinghamshire, East

Sussex, Hampshire (including the Isle of

Wight), Kent, Oxfordshire, Surrey and

West Sussex.

London

All boroughs of London.

East of England

Bedfordshire, Cambridgeshire, Essex,

Hertfordshire, Norfolk, Peterborough

and Suffolk.

North West

Cheshire, Cumbria, Greater

Manchester, Lancashire and

Merseyside.

West Midlands

Herefordshire, Shropshire,

Staffordshire, Warwickshire,

West Midlands and Worcestershire.

South West

Bristol, Cornwall, Devon, Dorset,

Gloucestershire, Somerset and

Wiltshire.

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13/06/20129:25 am

Caring for dementia | 45

V i s i t w ww . c a r e c h o i c e s . c o . u k f o r f u r t h e r a s s i s t a n c e w i t h y o u r s e a r c h f o r c a r e

Alzheimer’s Society recently (26 March) published Dementia 2012, its most comprehensive review of how well our country supports those people with the condition. The results clearly show that people in the UK are still not living well with dementia. Almost half a million people are battling depression, loneliness or anxiety as they struggle with little support. The general public also revealed major concerns. 75 per cent of people without dementia said they do not think society is geared up to deal with the condition. One third of people with dementia live in a care home and at least two thirds of care home residents in the UK have dementia. Alzheimer’s Society wants care home staff to understand a lot about their residents and know what helps them cope and enjoy the best quality of life every day. Ensuring quality care for those living in care homes is central to

improving services for people with dementia. Launched on the same day as Dementia 2012, the Prime Ministerial Challenge marks a turning point in the fi ght against dementia. Doubling funding for research, tackling diagnosis and calling for a radical shift in the way we talk, think and act on the condition will help to transform lives. On care homes David Cameron is focusing on improving the quality of care. Ten care providers, like Bupa and Barchester Healthcare, have come together to set out what good dementia care should look like, pledging to live up to these standards and providing a good practice example for other care homes. In the near future a Care and Support White Paper will be published which will shine a light on the quality of care in every care home including feedback from family and friends.

Caring for dementiaThe treatment of people with dementia is possibly the biggest challenge facing social care professionals. Jeremy Hughes, Chief Executive of Alzheimer’s Society, looks at the national picture and outlines what to look for when searching for dementia care options.

Q

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08/06/2012 9:08 am

C H O O S I N G A N D F U N D I N G C A R E | 0 8 0 0 3 8 9 2 0 7 7

CARE el cts eH E L P L I N E

Advice for older people

8 | Retain independence and dignity with help in your home

As a population w

e are living longer, mo

re active

lives and we value our

independence for as

long as we possibly ca

n.

Many of you will have

read a lot about social

care in the newspaper

s and seen news repor

ts on

television. Social care is

rarely out of the headli

nes

as politicians debate ho

w to provide care for m

ore

and more people. Lots

of important decision

s

will need to be taken in

the coming years as th

e

Government seeks a so

lution that will enable

us all

to continue to live our

lives with the right leve

l of

care available when we

need it.

Homecare

For many people it is im

portant to them to stay

in their own, familiar su

rroundings near to frie

nds

and family. At the sam

e time, retaining our

independence is also v

ery important to many

of

us. But that can also m

ean we need a little ex

tra

help. Some carefully-c

hosen homecare (som

etimes

known as domiciliary c

are) can often be the p

erfect

solution to getting a lit

tle help whilst retainin

g a

good level of personal

freedom.

Why choose homecare?

Reasons for choosing h

omecare can vary.

Sometimes after a stay

in hospital, someone

might

fi nd they need some he

lp whilst they recupera

te.

Others can fi nd that a l

ong-term condition or

disability means they c

an no longer cope and

they

Mike Padgham, Chair o

f the United Kingdom H

omecare Association,

explains how using the

services of a home ca

rer can help us to stay i

ndependent.

Retain independence

and dignity with help

in your home

CS Editorial P3- 66 indd 8

08/06/20129:07 am

Independent guidance on exploring all care options, choosing a care

provider, meeting the cost of care fees and legal considerations.

THE guide to arranging self-funded care for older people in England

home care | housing with care | care homes

Summer 2012 - Autumn 2012 // Issue 22

CARE el cts e

Publications

Advice for older people

CARE el cts eH E L P L I N E

APPROVED Care Select FC indd 1

08/06/2012 8:27 am

the definitive guide to arranging care for self-funding older people