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    BACHELOR OF

    INNOVATION

    Creating Blue Oceans

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    o a o uccs edu

    innovation.uccs.edu

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    INNOVATION

    The Book and the Authors

    Prof ReneeMauborgne

    JOHN ABBOTT

    Prof Chan Kim

    JOHN ABBOTT

    http://www.blueoceanstrategy.com/downloads/jacket.pdf
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    AccoladesOver 2 million copies sold

    Translated into over 41 foreign

    languagesa world record

    Taught as the major theory of strategy atleading business schools

    Gives insights to CEOs, Executives,Heads of State and Prime Ministers

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    Red Oceans vs. Blue OceansRed oceans

    Industry boundaries defined and acceptedCompetitive rules of game known

    Companies try to outperform rivals; cutthroat competition

    As market space gets crowded, prospects for profit andgrowth reduced

    Products become commoditiesRed ocean strategy is a market-competing strategy

    Blue oceansUndefined market space, demand creation, opportunity for

    highly profitable growth

    Most are created from within red oceans by expandingexisting industry boundaries

    Rules of game waiting to be set

    Competition irrelevant

    Blue ocean strategy is a market-creating strategy

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    The Rising Imperative ofCreating Blue Oceans

    Supply is exceeding demand in most industriesglobal competition is intensifying

    Problems:

    Accelerated commodization of products andservices

    Increasing price wars

    Shrinking profit margins

    Red oceans becoming bloodier, need to beconcerned with creating blue oceans

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    The Continuing Creationof Blue Oceans

    Blue oceans have been around for some time;a feature of business life

    Industries never stand still, constantly evolving

    Significant expansion of blue oceans overyears

    So why the focus on red ocean strategy?

    Corporate strategy influenced by military strategy

    Need to create new market space that is uncontested

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    The Impact of Creating Blue Oceans

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    From Company and Industryto Strategic Move

    Are there lasting visionary companies thatcontinuously outperform the market andcreate blue oceans?

    Found success of these model companies wasa result of industry sector performance, notcompanies themselves

    Strategic move used as unit of analysis (ratherthan company or industry)

    Strategic move: the set of managerial actionsand decisions involved in making a majormarket-creating business offering

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    Value Innovation: The

    Cornerstone of Blue Ocean StrategyCreators of blue oceansfollow value innovation

    Value InnovationEqual emphasis on value andinnovation

    Defies value-cost trade-offof competition-based strategy

    Successful value innovation:

    Drives down costs whiledriving up buyersvalue

    Uses a whole-system approach

    Follows reconstructionist view

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    RedOceanVs. BlueOcean

    Compete in existingmarket space

    Beat the competition

    Exploit existing demand

    Make the value-costtrade-off

    Align the whole systemof a firms activities withits strategic choice ofdifferentiation or low cost

    Create uncontestedmarket space

    Make the competition

    irrelevant Create and capture new

    demand

    Break the value-cost

    trade-off Align the whole system of

    a firms activities inpursuit of differentiationand low cost

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    Formulating and ExecutingBlue Ocean Strategy

    Six Principles of Blue Ocean StrategyReconstruct market boundaries

    Focus on the big picture, not the numbers

    Reach beyond existing demand

    Get the strategic sequence right

    Overcome key organizational hurtles

    Build execution into strategy

    The remaining chapters will give you theprinciples and generalized frameworks tosucceed in blue oceans

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    The Six Principles of Blue Ocean Strategy

    Formulation Principles Risk factor each principleattenuates

    Reconstruct market boundaries

    Focus on the big picture, not thenumbers

    Reach beyond existing demand

    Get the strategic sequence right

    Search risk

    Planning riskScale risk

    Business model risk

    Evaluation principles Risk factor each principleattenuates

    Overcome key organizational hurdles

    Build execution into strategy

    Organizational risk

    Management risk

    This figure highlights the six principles driving the successful formulation andexecution of blue ocean strategy and the risks that these principles attenuate.

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    G i St t i

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    Generic Strategies vs.Value Innovation

    High

    Low

    V1

    C1

    Cost

    Quality

    HighHigh

    High

    LowLow

    Low

    Quality

    Cost

    D

    LC

    V1

    C1

    Red Ocean Strategy Blue Ocean (VI) Strategy

    Structuralist Reconstructionist

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    Example:A highly competitive Industry

    The AmericanWine Industry

    http://images.google.fr/imgres?imgurl=http://www.brushycreekvineyards.com/Wine-Glass-5.jpg&imgrefurl=http://www.brushycreekvineyards.com/legal.htm&h=304&w=300&sz=12&tbnid=yl_qA5hIpFgfTM:&tbnh=112&tbnw=110&hl=fr&start=44&prev=/images?q=glass%252Bwine&start=40&svnum=10&hl=fr&lr=&sa=Nhttp://images.google.fr/imgres?imgurl=http://www.morrys.com/Wine%2520glass.JPG&imgrefurl=http://www.morrys.com/New%2520wines%2520to%2520Morry&h=236&w=200&sz=10&tbnid=zQvPARxSf7Zi7M:&tbnh=104&tbnw=88&hl=fr&start=16&prev=/images?q=glass%252Bwine&svnum=10&hl=fr&lr=http://images.google.fr/imgres?imgurl=http://www.visitocva.com/Wine%2520glass.jpg&imgrefurl=http://www.visitocva.com/burnley.htm&h=968&w=584&sz=25&tbnid=efuSFM6vJpQA1M:&tbnh=148&tbnw=89&hl=fr&start=2&prev=/images?q=glass%252Bwine&svnum=10&hl=fr&lr=http://images.google.fr/imgres?imgurl=http://www.blairstripsteel.com/map%2520north%2520america.jpg&imgrefurl=http://arte-sano.blogspot.com/2004_08_01_arte-sano_archive.html&h=423&w=700&sz=84&tbnid=IK_BjX8b51x6ZM:&tbnh=83&tbnw=138&hl=fr&start=3&prev=/images?q=map+america&svnum=10&hl=fr&lr=&sa=G
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    What the industry offersPremium Wines Budget Wines

    Massive Choice

    PolarisedStrategic Groups

    http://images.google.co.uk/imgres?imgurl=http://www.satravelco.com/images/wine_label.jpg&imgrefurl=http://www.satravelco.com/winelands_history.php&h=272&w=220&sz=10&tbnid=VjSLa60caLUb9M:&tbnh=108&tbnw=87&hl=en&start=2&prev=/images?q=wine+label&svnum=10&hl=en&lr=&sa=Ghttp://images.google.co.uk/imgres?imgurl=http://images.tvnz.co.nz/tvnz_images/news2005/art_culture/wine_211205_232.jpg&imgrefurl=http://tvnz.co.nz/view/page/425823/642348&h=129&w=232&sz=7&tbnid=qCLNI9rjft7CPM:&tbnh=57&tbnw=103&hl=en&start=23&prev=/images?q=wine+screwtop&start=20&svnum=10&hl=en&lr=&sa=N
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    American Wine IndustryTop 8 producers had 75% of the market; 1600

    had the remaining 25%

    $ millions spent in marketing - Titanic battles

    intense competition

    Sever price pressure

    The dominant growth strategy was towards

    premium winesmore complexity, betterimage, more prestigious vineyards, number ofmedals won at wine festivals.

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    What wine customers said

    It is too confusing and complex

    Wine descriptions and terminology

    The shopping experience

    The lack of clear guidance on what to buy anddrink

    Thus, massively intimidating fornoncustomers

    (the large majority of theUS population who were not wine drinkers)

    Wh t l

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    What are peoplelooking for in a wine?

    http://www.cellarnotes.net/chateau_petrus.html
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    Segmentation of Market and Brands

    Low

    Involvement

    High

    InvolvementEasy Going Enjoyers Aspirationals Appreciators Connoisseurs

    Glass withfriends

    Least care

    choosing a wine

    Not winepreferrers

    Price is a stronginfluencer

    EverydayenjoymentTo relax/unwindStick with limited

    list of knownbrandsChoose in-storeNot interested inwine language

    Influenced by

    major brandadvertising

    Image importantWine preferrers(sic)Varietal

    knowledgeInterested insome winelanguageEnjoy trying newwines

    Visit wineries /read wine articles

    Want todiscover wineKnowledge ofwine regions

    Frequently buy>$10 winesJoin wine clubsDont stick toknown brands

    Ideal wine is

    complex &interesting

    SophisticateddrinkerDiscerning winetastes

    Dont decide in

    storeHave a cellarLess influencedby specials/promotions

    Actively pursuewine knowledge

    Brand: LindemansRosemount

    EstateWolf Blass Penfolds

    Demographic: M/F: 50/50 Age:

    35-49

    M/F: 30/70; Age:

    30-40

    M/F: 70/30; Age:

    35-50

    Age: 40+

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    Strategy CanvasThe strategy canvas is both a diagnostic and an action framework for building acompelling blue ocean strategy. It captures the current state of play in the knownmarket space. This allows you to understand where the competition is currentlyinvesting, the factors the industry currently competes on in products, service, anddelivery, and what customers receive from the existing competitive offerings on themarket. The horizontal axis captures the range of factors the industry competes onan invests in. The vertical axis captures the offering level that buyers receive acrossall these key competing factors. The value curve then provides a graphic depictionof a companys relative performance across its industrys factors of competition.

    High

    Low

    Price Use of

    enologicalterminology

    Above-the-line

    marketing Agingquality

    Vineyard prestige

    and legacy Winecomplexity

    Wine range

    Budget Wines

    Premium Wines

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    Four Steps of Visualizing

    1. VisualAwakening 2. VisualExploration 3. VisualStrategy Fair 4. VisualCommunication

    Compare yourbusiness with yourcompetitorsbydrawing your as is

    canvas

    See where yourstrategy needs tochange

    Go into the field toexplore the six pathsto creating blueoceans

    Observe thedistinctive advantagesof alternative productsand services

    See which factorsyou should eliminate,create or change

    Draw your to becanvas based oninsights from fieldobservations

    Get feedback onalternative strategycanvases fromcustomers,competitors

    customers, and non-customers

    Use feedback to buildthe best to befuturestrategy

    Distribute yourbefore-and-afterstrategic profiles onone page for easy

    comparison

    Support only thoseprojects andoperational movesthat allow your

    company to closegaps and actualize thenew strategy

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    What factorsshould be

    eliminated that theindustry has taken

    for granted?

    Eliminate

    What factorsshould be reduced

    wel l below theindustry standard?

    Reduce

    What factors shouldbe created that theindustry has never

    offered?

    Create

    What factorsshould be raisedwell beyond the

    industry standard?

    Raise

    Four Actions to create a Blue Ocean

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    Four Actions Framework +Eliminate/Reduce/Raise/Create Grid

    The four actions framework offers an techniquethat breaks the trade-off betweendifferentiation and low cost and to create a newvalue curve. It answers the four key questionsof what industry takes for granted and needs tobe eliminated; what factors need to be reducedbelow industry standards; what factors need tobe raised above industry standards; and what

    should be created that the industry has neveroffered.

    The eliminate-reduce-raise-create grid pushescompanies not only to ask all four questions in thefour actions framework but also to acton all fourto create a new value curve. By drivingcompanies to fill in the grid with the actions ofeliminating, reducing, raising, and creating, thegrid provides four immediate benefits: it pushesthem to simultaneously pursue differentiation andlow costs; identifies companies who are onlyraising and creating thereby raising costs; makesit easier for managers to understand and comply;

    and it drives companies to scrutinize every factorthe industry competes on.

    Eliminate

    Enological terminology anddistinctions

    Aging qualities

    Above-the-line marketing

    Raise

    Price versus budget wines

    Retail Store involvement

    Reduce

    Wine complexity

    Wine range

    Create

    Easy drinking

    Ease of selection

    ANew

    ValueCurve

    Reduce

    Eliminate Create

    Raise

    Which factors should bereduced well belowindustry standards?

    Which factors should becreatedthat the industryhas never offered?

    Which factors shouldbe raised well abovethe industrysstandard?

    Which of the factorsthat the industry takesfor granted should beeliminated?

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    ERRC Grid yellow tail

    The Case of yellow tail

    Eliminate

    Enological terminology & distractionsAging qualities

    Above-the-line marketing

    Raise

    Price versus budget winesRetain store involvement

    Reduce

    Wine complexityWine RangeVineyard prestige

    Create

    Easy drinkingEase of selectionFun & adventure

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    To Be Canvas

    Eliminate

    Reduce

    Raise

    Create

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    Yellow TailOnly 2 types initiallyChardonnay and Shiraz

    Fruity, soft on palette, sweet-ishgreat for those who hadnot drunk wine before

    Same bottle for red and whitelow logistics costs

    Simple vibrant packaginglower case letters/kangaroo

    Un-intimidating

    They were selling The essence of a great land Australia

    ie they were not selling the wine

    Australian clothing for the retail stafftheyenthusiastically promoted a wine they couldunderstand.

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    Value Innovation of [yellow tail]

    Utility proposition

    (customers, distributors andretailers)

    Creating of a social drink that is accessible toanyone

    Easy drinking, ease of selection, sense of fun andadventure

    Limit number of SKUs

    Price to move at volume

    Price proposition Targeted at the mass of customersPriced against the alternative (6-pack)

    Cost structureElimination of working capital tied up in aging wines

    Fast product turnover

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    ResultsNo 1 imported wine (outsells France and Italy)

    Fastest growing imported wine in the history ofthe USA industry

    New consumers of wine

    Jug drinkers trade up

    Premium wine drinkers trade down

    Industry criticizes them mercilessly at first

    Now wine press blurb gives it a best buy

    for value; winning wine awards.

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    The Case of Cirque du Soleil

    Cirque du Soleil achieved rapid growth in adeclining industry with low profit potential

    Cirque du Soleil created uncontested new

    market space that made the competitionirrelevant

    If you dont know them you can see some at

    http://www.youtube.com/watch?v=M4lAPI5BAuk

    http://www.youtube.com/watch?v=M4lAPI5BAukhttp://www.youtube.com/watch?v=M4lAPI5BAuk
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    Example: Cirque du Soleil

    Instead of simply trying to outpace thecompetition, Cirque du Soleil offered peopleboth the fun and thrill of the circus and theintellectual sophistication of the theater

    Because of this, Cirque du Soleil appealed toboth circus customers and noncustomers

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    Example: Cirque du Soleil

    Each show, like a theater production, had itsown unique theme and storyline

    This allowed customers to return to the show

    more frequentlyThey also did away with the traditional high-

    priced concessions and vendors therebycutting costs

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    Example: Cirque du Soleil

    Cirque du Soleil effectively combined the bestof both the circus and the theater whileeliminating everything else

    This allowed them to achieve bothdifferentiation and low cost

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    Eliminate-Reduce-Raise-Create

    Eliminate

    Star Performers

    Animal shows

    Aisle concession sales

    Multiple show arenas

    Raise

    Unique venues

    Reduce

    Fun and humor

    Thrill and danger

    Create

    Theme

    Refined environment

    Multiple productions

    Artistic music and dance

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    The Strategy Canvasof Cirque du Soleil

    hi

    offering

    level

    loPrice

    Fun & Humor Unique VenueAisle Concessions

    Multiple ShowArenas

    Thrills & DangerAnimal Shows

    Star Performers

    Theme

    Refined ViewingEnvironment

    MultipleProductions

    Artistic Music& Dance

    Cirque du Soleil

    ReduceEliminate Raise Create

    Kim & Mauborgne 2006

    Ringling Brothers

    Smaller Regional Circus

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    Key Takeaways

    Three tiers of non-customers:1: buyers who purchase your industry offerings out of necessity;will jump ship if given an opportunity.

    2: buyers who purchase alternative offerings that serve the samefunction

    3: people who dont consume even the alternatives to yourofferings

    Non-customer demand is unlocked by providingnew buyer utilities, at a pricethat attracts a

    mass of buyers, given target costs.Buyers could be not only end-users, but also other

    participants in a value chain (e.g. distributors)

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    Comparison of approaches

    Red Ocean Strategy Blue Ocean Strategy

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    Exercise 1. List Factors of

    Competition 2. Top 2 or 3 in ERRC

    Grid Quadrants

    Clearly define the

    group of non-

    customerthat you are

    going after.

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    Examples

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    Exercise

    3. Write onWorksheet:

    E left, C right

    4. Draw As Is

    5. Draw To Be

    E l

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    Examples