Blue Ocean vs Red Ocean Strategy

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    BLUE OCEAN STRATEGY

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    BLUE OCEAN VS RED OCEAN STRATEGY

    Create uncontestedmarket space

    Make the competitionirrelevant

    Create and capture newdemand

    Compete in existingmarket space

    Beat competition

    Exploit existing demand

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    Break the value-cost tradeoff

    Align the whole system ofa firms activities with its

    strategic choice ofdifferentiation and lowcost

    Make the value-cost tradeoff

    Align the whole system ofa firms activities with its

    strategic choice ofdifferentiation or low cost

    BLUE OCEAN VS RED OCEAN STRATEGY

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    BLUE OCEAN STRATEGY TOOLS

    A diagnostic tool for building a compellingblue ocean strategy

    It captures the current state of play in the

    known market space Allow you to understand:

    Where the competition is currentlyinvesting

    The factors the industry currentlycompetes on in product, service anddelivery

    What customers receive from existingcompetitive offerings on the market

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    FOUR ACTION FRAMEWORK

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    FOUR ACTION FRAMEWORK

    Which factorsshould be createdthat the industryhas neveroffered?

    Which factorsshould be reducedwell below theindustrysstandard

    Which factorsshould ba raisedwell above theindustrysstandard?

    Which of thefactors that theindustry takes forgranted should beeliminated?

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    FOUR ACTION FRAMEWORKThe Case of Cirque Du Soleil (The Circus Company)

    Theme

    Refined Environment

    Multiple productions

    Artistic Music andDance

    Fun and humor

    Thrill and danger

    Unique Venue Star Performers

    Animal Shows

    Aisle concession sales

    Multiple show arenas

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    SIX PRINCIPLES OF

    BLUE OCEAN STRATEGY

    Reconstruct market

    boundaries Focus on the big picture,

    not the numbers

    Reach beyond existing

    demand Get the strategis sequence

    right

    Overcome key

    organizational hurdles Build execution into

    strategy

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    FORMULATING BLUE OCEAN STRATEGY

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    Value InnovationFocusing on value innovation is central to Blue Ocean Strategy.

    Costs

    Buyer Value

    Value

    Innovation

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    1. RECONSTRUCT MARKET BOUNDARIES

    Head-to-Head Strategy Blue Ocean Strategy

    Focus on rivals within industry

    Focuses on competitive positionwithin strategic group

    Focuses on better serving thebuyer group

    Looks across alternativeindustries

    Looks across strategic groupwithin industry

    Redefines the industry buyergroup

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    1. RECONSTRUCT MARKET BOUNDARIES

    Head-to-Head Strategy Blue Ocean Strategy

    Focuses on maximizing thevalue of product or serviceofferings within thebounds of its industry

    Focuses on adapting toexternal trands as theyoccur

    Looks across thecomplementary productand service offerings

    Participates in shapingexternal trends over time

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    2. FOCUS ON THE BIG PICTURE, NOT

    THE NUMBERS

    Focus on the BigPicture, not the

    Numbers

    THE FOUR STEPS OFVISUALIZING STRATEGY

    Visual Awakening

    Visual Exploration

    Visual Strategy Fair

    Visual communication

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    Step 1 Visual Awakening

    VISUAL AWAKENING

    Compare your business with your competitors by drawing your as isstrategy canvas

    See where your strategy needs to change

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    Strategy Canvas

    High

    Low

    Price Use of

    enologicalterminology

    Above-the-line

    marketing Agingquality

    Vineyard prestige

    and legacy Winecomplexity

    Wine range

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    Example:

    US Wine Industry Pre-YellowTail

    Price Enological

    Terminology

    Above the line

    Marketing

    Aging Quality Vineyard

    Prestige &

    Legacy

    Wine

    Complexity

    Wine Range

    Budget Wines

    Premium Wines

    Low

    High

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    Step 2. Visual Exploration

    VISUAL EXPLORATION

    Go to the field to explore the six paths to creating blue oceans

    Observe the distinctive advantages of alternative products and services

    See which factors you should eliminate, create or change

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    The Six Principles of Blue Ocean

    Strategy

    Formulation Principles Risk factor each principle attenuates

    Reconstruct market boundariesFocus on the big picture, not the numbers

    Reach beyond existing demand

    Get the strategic sequence right

    Search riskPlanning risk

    Scale risk

    Business model risk

    Evaluation principles Risk factor each principle attenuates

    Overcome key organizational hurdles

    Build execution into strategy

    Organizational risk

    Management risk

    This figure highlights the six principles driving the successful formulation

    and execution of blue ocean strategy and the risks that these principlesattenuate.

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    Identify Market

    First Tier:Soon to be non-customers who are the edge of yourmarket, waiting to jump ship

    Second Tier:Refusing non-customers who consciously chooseagainst your market

    Third Tier:Unexplored non-customers who are in marketsdistant from yours

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    How to find new Value CurveFour Actions Framework

    Eliminate

    Which of the factors that the industry takes for granted should beeliminated?

    Reduce

    Which factors should be reduced well below the industry'sstandard?

    Raise

    Which factors should be raised well above the industry'sstandard?

    Create

    Which factors should be created that the industry has neveroffered?

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    Example:

    Value Curve for Yellow Tail Eliminate

    Enological Terminology

    Above the Line

    Focus on Aging Quality

    Reduce

    Vineyard Prestige & Legacy

    Wine Complexity

    Wine Range

    Raise

    Price as compared to Budget

    Retail Store Environment

    Create

    Easy Drinking

    Ease of Selection

    Fun & Adventure

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    Step 3. Visual Strategy Creation

    Draw your to be strategy canvas based on insights from field observations

    Get feedback on alternative strategy canvases from customers, competitorscustomers, and non-customers

    Use feedback to build the best to be future strategy

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    Revise your Strategy Canvas

    High

    Low

    Price Use of

    enologicalterminology

    Above-the-line

    marketing Agingquality

    Vineyard prestige

    and legacy Winecomplexity

    Wine range

    Through a series of iterations a revise your strategy canvas.

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    Example: Wine Industry Post

    Yellow Tail

    Price EnologicalTerminology

    Above theline

    Marketing

    Aging Quality VineyardPrestige &

    Legacy

    WineComplexity

    Wine Range Easy Drinking Ease ofSelection

    Fun &Adventure

    Budget Wines

    Premium Wines

    Yellow TailLow

    High

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    Nintendo WII Case Study

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    Nintendo WII Case Study

    Eliminated Movie Playing.

    Reduced Graphics & Physics.

    Raised Fun. Created the Wiimote

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    Step 4. Visual Communication

    VISUAL COMMUNICATION

    Distribute your before and after strategic profiles on one page for easycomparison

    Support only those projects and operational moves that allow your company

    to close the gap to actualize the new strategy

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    4. GET THE STRATEGIC SEQUENCE RIGHTThe Sequence of Blue Ocean Strategy

    BUYER UTILITYIs there exceptionalbuyer utility in your

    business idea?

    PRICEIs your price easilyaccessible to the

    mass of buyers?

    COSTCan you attain

    your cost target toprofit at your

    strategic price?

    ADOPTIONWhat are the

    adoption hurdles inactualizing yourbusiness idea?

    A COMMERCIALLYVIABLE BLUE OCEAN

    IDEA

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    EXECUTING BLUE OCEAN STRATEGY

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    5. OVERCOME KEY ORGANIZATIONAL

    HURDLES

    Zoom in Kingpins (KeyInfluencers)

    Place kingpins on afishbowl

    Atomize to get theorganization to changeitself

    Secure a consigliere onyour top managementteam

    Leverage your angelsand silence your devils

    Redistribute resources toyour Hot Spots

    Redirect your resourcesfrom your Cold Spots

    Engage in Horse Trading

    Ride the Electric Sewer

    Meet with disgruntledcustomers

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    6. BUILD EXECUTION INTO STRATEGY

    Fair Process- Engagement, Explanation, Expectation Clarity

    STRATEGY FORMULATION PROCESS

    Trust and Commitment- I feel opinion counts

    ATTITUDES

    Voluntary Cooperation- Ill go beyond the call of duty

    BEHAVIOR

    Exceeds Expectation- self initiated

    STRATEGY EXECUTION

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    How Blue is Your Strategy?

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    A Case Study About Smart Pen

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    Introduction

    This presentation covers how Smart Selling usedBlue Ocean Strategy so as to create a sustainable

    business for Smartpen Australia.

    This version of the presentation includesexplanation of the core components of Blue

    Ocean Strategy.

    Certain images within this presentation areowned by UCSIBOSRC and Blue

    Ocean Strategy.

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    Background Livescribe

    The Pulse Smartpen was launched in 2007 inthe US

    http://www.livescribe.com

    The Pulse Smartpen is a computer in a pen. Itcaptures audio and synchronises this to what

    you are writing.

    http://www.livescribe.com/http://www.livescribe.com/
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    Background Livescribe

    Smartpen p is an Australian business thatsells the Livescribe Pulse Smartpen.

    Smartpen was the first reseller to offerLivescribe for sale in Australia.

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    The Problem

    The competition arrived shortly afterSmartpen launched online sales. It wasannounced that the Pulse Smartpen

    would also be sold through Officeworks Officeworks are a national retail office

    supplies chain similar to Staples

    Officeworks could spend more on above theline marketing and could outdiscount

    Officeworks had the retail presence to bettercapture impulse buyers

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    The Solution

    Smartpen wasnt in a position to compete ontraditional red ocean terms

    Going head to head wasnt an option. They

    wouldve destroyed us K. Palmer Sales Manager Smartpen

    Smart Selling suggested using Blue Ocean

    Strategy focusing on value innovation ratherthan head to head competition

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    The Solution

    The Pulse Smartpen had significant hiddenpotential the question for Smartpen waswhether they could tap into that potential

    Dont Compete with Rivals, Make Them Irrelevant

    www.blueoceanstrategy.com

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    Blue Ocean Strategy & Value

    Innovation

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    The Importance of Value

    Innovation Focusing on value innovation is central to

    what Smartpen sought to achieve.

    Save costs by eliminating and/or reducingthe barriers for noncustomers

    Lift value by raising or creating elements theindustry has not offered

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    Using Blue Ocean Strategy

    Smart Selling worked with Smartpenthrough the core Strategy steps:

    1. Visual Awakening

    2. Visual Awareness

    3. Socializing the Strategy (Strategy Fair)

    4. Execution of the Strategy

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    Step 1 Visual Awakening

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    Step 1 Create an AsIs

    Strategy Canvas The strategy canvas gy is both a diagnosticand an action framework.

    It captures the current state of play

    Its also used to create the ToBe canvas

    Looking at the current market we created anAsIs strategy canvas.

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    Step 1 Visual Awakening

    The AsIs strategy canvas looked like this

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    What Does This Tell Us?

    Smartpen had little opportunity todifferentiate

    Officeworks controlled the factors that couldmost damage Smartpens ability to remain inthe market

    Retail Location

    Above the line advertising

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    Step 2 Visual Exploration

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    Visual Exploration Six

    Paths Analysis As Smart pen transitioned into the Exploration stage,time was spent on the Six Paths Analysis looking acrossalternate industries, groups, products and services

    This analysis identified: Apple stores how they harness desire and

    enthusiasm.

    In business, who spends a lot of time taking notes or

    minutes?

    How do the sub groups of educators work and

    communicate

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    Step 2 Visual ExplorationFrom this study we identified a number of new customer segments

    (see diagram).

    Our focus shifted to what barriers existed for these noncustomer

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    What Did We Hear from

    NonCustomers? What does it do? I work in a small rural school. How do we buy

    one?

    This is my job. Will it help?

    Can I use the pen to create mini tutorials formy students?

    I work with students from nonEnglishspeaking backgrounds; how will this help?

    Will it work with this third party application?

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    Step 3 Visual Awareness

    ERRC GridOur field research led us to develop the following FourAction Framework

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    Step 3 Visual Strategy

    Creation

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    Visual Strategy Creation

    ToBe CanvasThrough a series of iterations a To Be Strategy Canvas was developed

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    The Strategy Fair

    The ToBe Strategy gy Canvas wassuccessfully validated with all stakeholders.

    Executing the strategy involved two things:

    1. Changes to the core Smartpen site

    2. Development and execution of a social media

    strategy

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    Creating the Blue Ocean

    The Blue Ocean for noncustomers was in thesocial sphere using social technologies toremove the barriers for these noncustomers

    so they could become customers

    To do this, Smartpen focused on a socialmedia strategy that would allow it to connect

    with these noncustomers

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    Blue Ocean Strategy & Social

    Media At the core of the strategy were principles that included:1. Listening initially passive but soon conversational

    listening

    2. Be in their social space go out to their worlds andcontribute.

    3. Help everyone even if they didnt purchase fromSmartpen help them anyway

    4. Encourage Innovation encourage users to innovate;Crowd source how and where the product could bedeveloped

    5. Be Patient being social builds loyalty. It wont

    happen overnight but it will happen

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    Social Media StrategyThis is one way of looking at the strategy

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    Social Media Listen and

    Learn Goal Listen to the community and learnfrom them

    Strategy

    1. We use tools like Google Alerts, Twitter, andScout Labs to listen to the conversation

    2. Scout Labs has proven more effective as

    we can track sentiment

    3. Twitter search is good for Twitter specifictraffic

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    Social Media Engage.

    Dialogue Goal Go into the social world and engageStrategy

    1. We contribute advice and knowledge inspecific social networks and forums

    2. Be very diligent about not trying to sell

    3. If we cant meet their immediate need sendthem to where they can (i.e. the enemy)

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    Social Media Encourage

    Innovation Goal Capture innovative uses of theLivescribe Smartpen

    Strategy

    1. By engaging with users we capture examplesof howthe Smartpen is being used

    2. Twitter, the blog, and Facebook attract users

    who want to share ideas and experiences

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    Summary

    Smartpen needed to compete against amajor legacy retailer for sales of theLivescribe Pulse Smartpen

    Solution:

    1. Smartpen used Blue Ocean Strategy toidentify noncustomers and the barriers that

    prevented them becoming customers.2. Social Media provided the means to capture

    these noncustomers and create a blue ocean

    outcome

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    Source:W. Chan Kim (Author) and Renee Mauborgne (Author), Blue Ocean Strategy, HBSPublication

    www.study Marketing.org

    http://www.study/http://www.study/http://www.study/