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DESISLAVA DIMITROVA STOYAN STOYANOV VICTOR CHIKUNOV BMW “The ultimate driving machine” Factor of success in BMW Group

BMW success

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Page 1: BMW success

DESISLAVA DIMITROVASTOYAN STOYANOVVICTOR CHIKUNOV

BMW“The ultimate

driving machine”

Factor of success in BMW Group

Page 3: BMW success

More than 90 nationalities worldwide9.6 per cent associates under 30 5 continents

Over 140 countries with BMW Group presence

100,306 associates 3 automobile brands

2 motorcycle brands BMW GROUP1

Page 4: BMW success

1. Brief History

1916 BMW (Rapp Modern Werke) is founded as an aircraft-engine factory in Munich. In 1917, changed to BMW.

1923 the fist BMW motorcycle leaves the Munich production line.

1981 BMW becomes the first European carmaker to establish a subsidiary in Japan.

Page 5: BMW success

• In 1970 BMW moved its headquarter to Munich. The building looks like the four cylinder of cars.

1. Brief History

Page 6: BMW success

Introduction• BMW (Bayerische Motoren Werke AG) became an automobile manufacturer in 1929 founded by Franz Josef Popp.

1. Brief History

Page 7: BMW success

1. Brief History

Page 8: BMW success

Product Diversification

MotocyclesMotocycles CarsCars

1. Brief History

Page 9: BMW success

• The company has therefore established ecological and social sustainability throughout the value chain, comprehensive product responsibility and a clear commitment to conserving resources as an integral part of its strategy. As a result of its efforts, the BMW Group has been ranked industry leader in the Dow Jones Sustainability Indexes for the last seven years.

1. Brief History

Page 10: BMW success

2. Corporate culture GrowthGrowth

Shaping the future

Shaping the future

Strategy №1Strategy №1

ProfitabilityProfitability

Access to technology

and customers

Access to technology

and customers

Page 11: BMW success

•BMW

Group Compliance Organization

Board of Management BMW AG

Annual ReportingCompliance Committee

Investigation &

Monitoring

Investigation &

Monitoring

Legal Compliance

Code

Legal Compliance

Code

Communi-cation

Communi-cation

TrainingTraining

Human Resources

Human Resources

Compliance Contact

Compliance Contact

ReportingReporting Compliance Committee

Office

2. Corporate culture

Page 12: BMW success

• Social responsibility

BMW Group is places among the leaders on the Dow Jones Sustainability Group Index, the world's most important list of sustainability-oriented companies.

2. Corporate culture

• Recycling at BMW

Page 13: BMW success

3. The Secret of BMW's Success

• Employee buzz at BMW is a hot management theory in action

• Informal networks at BMW are vital for innovation

• Creation of the best ideas

Page 14: BMW success

An example of buzz theory:

• To reach a younger crowd of potential buyers for its new 1 Series launch in 2004, BMW used mobile-phone messages as the main source of buzz, directing interested people to signups on BMW's Web site for pre-launch test drives in August that year—something unheard in the industry at the time.

3. The secret of BMW’s success

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•Build a network or web of personal ties

•Fresh ideas

•Savvy workers

How does BMW manage discipline with creativity and keep the anarchy of networks from careening out of control?

3. The secret of BMW’s success

Page 16: BMW success

4. Factors of success

US Germany China UK Italy France Japan Other

0

5

10

15

20

25

30

18.417.1

14

10

4.3 4.22.9

29.1BMW Group - key automobile markets 2011

Sales Volume in %

Page 17: BMW success

• Growth of most markets - Export to China and India

• Maximum quality guaranteed through highly skilled professionals at BMW Service Centre

• New mobility and customer services

• Call center

• Innovation all the time

4. Factors of success

• Developing new technologies

• Sales network expanded

• Developing new models

• Workforce size increased

• High-level of standards of safety and other standards

• Making future conceptual cars

Page 18: BMW success
Page 19: BMW success

• Friendly policy oriented to the customer

• In the BMW Group there are two times more workers than any other company in the automotive industry.

• Maximum safety through the guaranteed use of Original BMW Parts

• Maximum flexibility through worldwide validity

• Maximum chance of a high resale value through transferability to the subsequent owner

• The service program for a BMW car 4 years and older.

4. Factors of success

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4. Factors of success

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• BMW Tele Services

• The BMW dealer warranty

• BMW Financial Services worldwide

4. Factors of success

Page 22: BMW success

5. Organizational structure

• The board of management

of BMW Group consists of six

of the most successful European

managers plus the chairman of the board.

Page 23: BMW success

6. Managerial system

• Risk management

• Accidental management

• Talent management

• Energy management

• Brand management

• Anti-crisis management

Page 24: BMW success

Planning

Implementing

Organizing

Management process

6. Managerial system

Page 25: BMW success

Risk management The Risk management system is tested regularly for appropriateness and effectiveness by Internal Audit. Knowledge gained from these audits serves as the basis for further improvements. Sensitivity analyses, which contain stress scenarios and show the potential impact of interest-rate changes on earnings, are also used as tools to manage interest-rate risks.

6. Managerial system

Page 26: BMW success

6. Managerial system

Dilbert by Scott Adams

Page 27: BMW success

Accident Management make sure BMW clients are also well taken care of in emergencies. If necessary, BMW also organize a taxi or a hotel reservation

6. Managerial system

Page 28: BMW success

The Talent Relationship Management is an

excellence in leadership through training and

dialogue with the prospective employees and the current ones. It includes BMW educational process where students are able to

get bachelor and PhD degree.

6. Managerial system

Page 29: BMW success

Energy management• Car production is done on CO2 – neutral basis and all of the energy used comes from renewable sources.

• The Efficient Dynamics concept comprises the whole set of measures throughout the entire vehicle fleet relating to highly efficient engines, improved aerodynamics, lightweight construction and energy management.

6. Managerial system

Page 30: BMW success

The Efficient Dynamics concept

6. Managerial

system

Page 31: BMW success

• Basis: fleet consumption of newly registred cars in Europe measured on the basis of New European Driving Cycle in accordance with the ACEA self-commitment

19951996

19971998

19992000

20012002

20032004

20052006

20072008

20092010

20110.0

20.0

40.0

60.0

80.0

100.0

120.0

100 101 102.4101 98.6 96.7 96.792.9 92.9 94.8

90 88.6

8073.3 71.4 70 69

CO2 Emissions of BMW Group cars in Europe6. Managerial

system

Page 32: BMW success

Brand Management

• The price here matters the most.

• Price is something that will maintain an image of the brand for a long time.

• Price is a factor that has always set BMW apart from other car brands for a long time.

6. Managerial system

Page 33: BMW success

Price = Luxury

Page 34: BMW success

Anti-crisis management• Thanks to the increasing sales in the USA, China and India, BMW Group hasn’t been affected by the word crises.

6. Managerial system

Page 35: BMW success

• The best financial year in the history of the company – 2011.

• Sales volume, revenues and earnings highs, exceeded their targets.

• Till March 2012 the company made a record of sold cars since the company was established.

6. Managerial system

Page 36: BMW success

The Board of Management reported the fallowing datas on the 2011 annual report:

6. Managerial system

Page 37: BMW success

6. Managerial system

Page 38: BMW success

7. Career System

•“We move people!”

•”Many people move us!”

Page 39: BMW success

• Social diversity

• BMW Driving Experience

• Job Experience

• Workshops and seminars

• Pleasant atmosphere

• Heath Care System

7. Career system

• Licenses and certifications

• Additional professional development

• Training Requirements and Recommendations

• Decision Making Motivation

Page 40: BMW success

BMW Driving Experience

Page 41: BMW success

8. Social Media• http://www.facebook.com/BMW

• http://www.youtube.com/watch?v=G6aDYxWRpPc

Page 42: BMW success

SWOTSWOT

STRENGHTS•Innovation • Management System•Strong Cash Flow•Diverse Range and New Products•Less CO2 Emission•US military service•Strong R&D•Strong brand image

WEAKNESESS•Cost for Repairs •Gas prices increase•New and Existing Competition•Requires Specialized Skills For Repairs•High Prices of products

OPPORTUNITIES•Emerging Markets BMW•Hybrid cars benefits•Rising green awareness•Buy VOLVO CO.•Diesel in the USA

TREATHS•Decreasing the CR•Oil Prices Increasing•Credit Policies•Mercedes and Audi

9. Analysis of the present state of BMW Group

Page 43: BMW success

MODEL:

9. Analysis of the present state of BMW Group

Page 44: BMW success

An example: “X- drive” system

9. Analysis of the present state of BMW Group

Page 45: BMW success
Page 46: BMW success

10. Business forecast for 2013 and beyond

• What are BMW Group's driving concepts of the future?

- highly progressive drive technologies with economical fuel consumption and low emissions;

- BMW’s Efficient Dynamics Program (reduce fuel consumption and emissions)

- usage of hydrogen replacing the fossil fuels;

- engine hybridization.

Page 47: BMW success

• BMW Active Hybrid

• BMW Active E

10. Business forecast for 2013 and beyond

Page 48: BMW success

• Targeting new highs in sales volume and pre-tax Group earnings;

• Maintaining an EBIT margin of 8-10% in the Automotive;

• Increase productivity in 2013

- BMW will hire 3,000 employees on its production sites in Germany by the end of 2013.

10. Business forecast for 2013 and beyond

Page 49: BMW success

• Improvement on numbers of won prizes

- For the last year BMW was bestowed with numerous prizes, such as:

1. “International Engine of the Year Award”;

2. ÖkoGlobe 2011 environmental prize;

3. The internationally prestigious “Goldenes Lenkrad” award;

4. The “2010 GOOD DESIGN ” award;

5. The “iF Gold Award” in Hanover, the highest prize awarded by the International Forum Design;

6. The German Design Award 2012 in silver.

10. Business forecast for 2013 and beyond

Page 50: BMW success

M

W

B - Begin a system

- Make it effective

- Work for its success

Page 51: BMW success

All of these and more go into every product BMW offers. That explains why

the vehicles never cease to inspire.

Passion.

Precision.

Dedication.

Design excellence.

Innovation.