BSB30115 Certificate III in Business - TasTAFE ?· BSB30115 Certificate III in Business Page 4 of 12…

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  • 1 | P a g e

    Business, Management and Finance NNW

    BSB30115

    Certificate III in Business

    2018 Course Information

    North

    Version 2

    Business Administration & Management

    General Information ....................................................................................................................................................................................... 3

    RT

    O co

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  • BSB30115 Certificate III in Business Page 2 of 12

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    Table of Contents

    What is expected of a Certificate III learner? ..................................................................................................................................... 3

    Entry requirements .................................................................................................................................................................................... 3

    Pathways into the Qualification .............................................................................................................................................................. 3

    Pathways from the Qualification............................................................................................................................................................. 4

    Course duration ......................................................................................................................................................................................... 4

    Class based enrolment .............................................................................................................................................................................. 4

    Competency based training ..................................................................................................................................................................... 4

    Enrolment..................................................................................................................................................................................................... 4

    Enrolment Costs and Concessions applying in 2018 ......................................................................................................................... 5

    Important information in relation to fees: ........................................................................................................................................... 5

    Qualification Enrolment Fee and the Learning Resource Fee: ........................................................................................................ 5

    Withdrawal Process: ................................................................................................................................................................................. 6

    Recognition of Prior Learning ................................................................................................................................................................. 6

    On Campus Study/Off Campus Study ................................................................................................................................................... 6

    Learning Resources .................................................................................................................................................................................... 6

    Downloading Office 365 for study at home ........................................................................................................................................ 6

    Work Presentation .................................................................................................................................................................................... 7

    Assessment information ........................................................................................................................................................................... 7

    Units of Competency ................................................................................................................................................................................ 7

    BSBWHS302 Apply knowledge of WHS legislation in the workplace .......................................................................................... 9

    BSBWOR301 Organise personal work priorities and development ............................................................................................. 9

    BSBDIV301 Work effectively with diversity ........................................................................................................................................ 9

    BSBITU303 Design and produce text documents .............................................................................................................................. 9

    BSBITU202 Create and use spreadsheets .......................................................................................................................................... 10

    BSBITU302 Create electronic presentations .................................................................................................................................... 10

    BSBITU306 Produce business documents .......................................................................................................................................... 10

    BSBITU301 Create and use databases ................................................................................................................................................ 10

    BSBITU305 Conduct online transactions ........................................................................................................................................... 10

    BSBPRO301 Recommend products and services ............................................................................................................................. 11

    BSBCMM301 Process customer complaints ...................................................................................................................................... 11

    FNSACM301 Administer financial accounts ........................................................................... Error! Bookmark not defined.

  • BSB30115 Certificate III in Business Page 3 of 12

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    General Information

    BSB30115 Certificate III in Business reflects the role of individuals who apply a broad range of competencies in a

    varied work context using some discretion, judgment and relevant theoretical knowledge. They may also provide advice

    and support to a team.

    Job Roles

    Customer service officer

    Clerical officer

    Data entry operator

    Payroll officer

    Word processing officer

    Filing clerk

    Your study will develop an understanding of the principles and practices of business operations within organisations,

    including use of computer applications in a business context and developing a range of business skills.

    If you consider you have minimum workplace skill, knowledge or experience, this is a great way to gain employable

    business and office skills that could lead to employment or a traineeship. It is also an ideal program for anyone to gain

    up-to-date office skills to assist them to re-enter the workforce or continue to further study. If you have no previous

    skills and knowledge in a business context, it is recommended that you commence with BSB20115 Certificate II in Business.

    What is expected of a Certificate III learner?

    At this level, you should be able to:

    Demonstrate some theory and practical skills in a range of areas

    Take responsibility for your study and meeting designated timelines, including completion of work outside of designated class time. Please note: You will have to complete work outside of class time.

    Apply solutions to a variety of predictable problems

    Perform a range of tasks using some discretion and your own judgment

    Interpret available information, using discretion and judgment

    Take responsibility for your own outputs in work and learning

    Take limited responsibility for the output of others if team activities are involved

    Entry requirements

    The following are underpinning requirements to be successful in your study in Certificate III in Business:

    Basic literacy, language (reading) and numeracy ability

    Basic business skills and knowledge

    Competence in basic computer usage, including the keyboard, as well as using the internet

    Access to a computer running standard business software and reliable internet connectivity

    A Suitability Assessment will be undertaken by participants to ensure each person has the basic skills required to succeed

    in this course. If you need to improve these skills, we will recommend suitable training to undertake prior to commencing

    this certificate.

    Pathways into the Qualification

    Preferred pathways for candidates considering this qualification may include BSB20115 Certificate II in Business, other

    relevant business study or a related employment history.

  • BSB30115 Certificate III in Business Page 4 of 12

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    Pathways from the Qualification

    BSB40215 Certificate IV in Business, or a range of other Certificate IV Qualifications.

    Course duration

    Either part-time or full-time enrolment is available your study must be completed within the required timeline.

    Class based enrolment

    If you have enrolled to study in class, you will be expected to attend the classes for the units you have enrolled in, as per

    the class timetable. Attendance at classes will help you stay on track with your learning and complete assessments in a

    timely manner. The teacher will be available to assist you in your learning. If you are unable to attend class because of

    illness or other unavoidable issues, please notify the teacher by email or phone to discuss your study.

    Competency based training

    Certificate III in Business is offered under the Business Services Training Package and is competency based that is; - the

    ability to perform something to an agreed standard. Learning and assessment involves completion of activities, assignments

    and knowledge activities. To further enhance your skill level you should consider accessing voluntary work placement

    opportunities - talk with your teacher for more ideas on this.

    Enrolment

    The enrolment process with TasTAFE requires the completion of several forms. This includes:

    o Student Details Form

    o Course Selection Form

    o A career pathway plan and training subsidy form. You are also required to provide proof of identity and

    evidence of concession if applicable.

    The enrolment process will also include participating in a Literacy, Language (reading) & Numeracy Skill

    Indicator Assessment. This requirement is designed to ensure you are provided with the most appropriate study

    and learning pathway to achieve your qualification goals.

    To enrol with TasTAFE, you must have a USI (the Australian Government requires all students to hold a unique

    student identifier (USI) - visit www.usi.gov.au to create your USI.

    Once enrolled, you will be provided with a Username, Password and relevant information allowing you to access

    course work. This process can take up to 48 hours. Your 2018 enrolment will be processed on or after the

    16 January 2018.

    http://www.usi.gov.au/

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    Enrolment Costs and Concessions applying in 2018

    There are various levels of fees generally applying to students wishing to enrol.

    Entitled Fee Rate A student eligible for the Entitled fee rate must satisfy certain conditions:

    o An Australian or New Zealand citizen; or

    o A permanent resident of Australia; or

    o Hold a state sponsored visa on a pathway to permanent residence; and

    o Must reside or work in Tasmania; and

    o Be of working age (16-65)

    o Has not completed a Certificate III or higher qualification in the past five years

    Concession Students may be eligible for a concession if:

    o They are receiving a Centrelink allowance such as Newstart, Youth Allowance,

    Disability Support Pension, a Pension, Austudy or Abstudy

    o They are listed on a current Centrelink Card as a dependant

    A concession requires the student, or parent with a dependant student, to present one of the following:

    Pensioner Concession Card; (Includes PPS, CAR notation);

    Veterans Affairs Concession Card;

    Evidence verifying receipt of either Austudy/Abstudy or Youth Allowance

    Health Care Card.

    Important information in relation to fees:

    Concession does not apply to or include Learning Resource Fees.

    Upfront payment can be made by EFTPOS, credit card, cash or cheque.

    Alternative payment options by Instalment Plans can also be accessed.

    Sponsorship may be applicable for fee payment through agreement with a relevant sponsor, such as a Job Network

    Agency or employer.

    If you withdraw from the course prior to completing a unit or undertaking 20% or more of the course (the advised

    Census date), you may be eligible for a refund of the fees.

    Further information on fee payment eligibility and options can be discussed with your enrolling teacher.

    N.B. You can discuss fees and payments, including our refund policy, prior to enrolment or further information is available

    at: http://www.tastafe.tas.edu.au/future/fees-and-payments/

    Qualification Enrolment Fee and the Learning Resource Fee:

    The enrolment fee (GST free) for the Certificate III in Business is shown below:

    Entitled Non-entitled Annual Concession

    Entitled

    Annual Concession

    Non-entitled

    $1113 $1335 $310 $370

    Plus Other Fee: Learning resources: $180 (GST included)

    http://www.tastafe.tas.edu.au/future/fees-and-payments/

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    Withdrawal Process:

    There is a withdrawal period which is clearly printed on the student Confirmation of Enrolment Form issued following

    completion of enrolment. If the student wishes to withdraw within this period, the student must initiate the withdrawal

    process with a teacher. The preferred method is through email advising the teacher they wish to withdraw from the

    Course. However, if the request is made after the withdrawal date or following successful completion of a unit within

    this period, the student may still initiate a withdrawal from the course, but will be required to pay the associated enrolment fee.

    When a student has not participated for a period of 6 weeks without any contact, the teacher will then record a withdrawal.

    Recognition of Prior Learning

    If you have skills and experience to meet all the competencies of any units and can demonstrate/document that

    competency, then you may apply for recognition of prior learning. Please talk to the enrolling teacher for more

    information.

    On Ca...

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