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Building a 21st Century Workforce Learning Summit Broadband, Technology and Our Future Workforce Wayne Kelly Kootenay Workforce Development Nelson, BC June 19, 2017

Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

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Page 1: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Building a 21st Century Workforce Learning Summit

Broadband, Technology and Our Future Workforce

Wayne Kelly

Kootenay Workforce DevelopmentNelson, BC June 19, 2017

Page 2: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Outcomes

• Rural broadband meets many needs and provides many opportunities

• “Soft” digital skills are essential and often neglected

• Thriving digitally starts local and is always changing

Page 3: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

The Many Uses of Broadband

Page 4: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

“Digital highway”

Page 5: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Digital Capital1=

Infrastructure + Skills + Useof

digital technologies required to achieve outcomes

Page 6: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Employment &

Financial Capital

Social & Civic

Capital

Personal Well-

Being & Human Capital

Cultural Capital

Access Educatio

n

Access Informati

on

Access health

services

Connect with

family & friends

Network with

groups & orgs

Engage with gov.

Work or find work

Financial

information &

benefits

Sell or purchase goods

Digital Technologies

Outcomes2

Entertain-ment

and Leisure

Access informat

ion

Document &

Share culture

Page 7: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Core Digital Skills

Page 8: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Changing technologies …Multiple uses and outcomes …

Different contexts …

How do we train for this?

Page 9: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Which Internet skills can serve as a foundation for 21st century workforce?3

Operational

Information Navigation

SocialCreative

Mobile

Page 10: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Operational

Know how to use

shortcut keys

Know how to open a new tab in browser

Know how to

bookmark a website

Know how to open

downloaded files

Know how to adjust privacy settings

Know how to go to a different webpage

Know how to upload

files

Know how to

complete online forms

Know how to

download/save a photo online

Skills that focus on operating and using browsers and websites, such as:

Know how to connect

to a wifi network

Page 11: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Information Navigation

Know how to find a

website I have

visited before

Know how to find

information online

Know how to navigate

different websites

Know how to decide what the

best search key words are

Know how to verify online

information

Skills that focus on finding information and navigating websites, such as:

Page 12: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Social

Know which

information should be

shared

Know wheninformation should be

sharedKnow to be careful with comments

and behaviour

Know how to change

who I share with

Know how to decide who to follow

Know how to removefriends & contacts

Skills that focus on social interaction and participation online, such as:

Page 13: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Creative

Know which

content licenses

apply

Know how to post video

content

Know how to build

something new from existing contentKnow how

to write and

comment online

Know how to design a

website

Know how to

edit/change existing content

Skills that focus on editing, creating and posting and content online, such as:

Page 14: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Mobile

Know how to post content

from mobile device

Know how to install

apps on a mobile device

Know how to access browsers/websites

Know how to use

internet-enabled

apps

Skills4 that focus on mobile functions for using the Internet, such as:

Page 15: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Thriving Digitally starts Locally

Page 16: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

2 Key points for 21st Century Workforce

1. Change is the new normal

• Technology will continue to change and evolve

• Economic, social and environmental realities in the region will change and evolve quicker than before

• New skill requirements as well as new training options and mediums are constantly emerging

Page 17: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

2 Key points for 21st Century Workforce

2. Digital thriving starts locally5

• Regularly identify local digital talents, interests and needs

• Develop digital skills with priority in education, labor force training and citizen engagement.

• Celebrate local champions and lead by example

Page 18: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

Thank you Kootenay Region!

Page 19: Building a 21st Century Workforce Learning Summit · Building a 21st Century Workforce Learning Summit. Broadband, Technology and Our Future Workforce. Wayne Kelly. Kootenay Workforce

End notes1. Digital Capital is a concept that I am adapting and developing for my PhD research. The source for my adaptation is: Roberts E. &

Townsend. L (2015). The contribution of the creative economy to the resilience of rural communities: exploring cultural and digital capital. Sociological Ruralis

2. Digital Technology Outcomes are:

• An adaptation of the community capitals developed by: Emery, M., & Flora, C. (2006). Spiraling-up: Mapping community transformation with community capitals framework. Community development, 37(1), 19-35.

• In combination with the Internet use categories outlined by: Helsper, E.J., van Deursen, A.J.A.M. & Eynon, R. (2015). Tangible Outcomes of Internet Use. From Digital Skills to Tangible Outcomes project report. Available at: www.oii.ox.ac.uk/research/projects/?id=112

3. Foundational Internet Skills are based on the tested skill list developed in: Van Deursen, A. & Helsper, E, 2016. Development and validation of the Internet Skills Scale (ISS). Information Communication and Society, DOI: 10.1080/1369118X.2015.1078834

4. Mobile skills from van Deursen et al’s categories have been merged with mobile Internet skills included in the E-Index

5. These recommendations are adapted from a rural broadband policy scan conducted at RDI: Kelly & McCullough (2016). State of Rural Information and Communication Technologies in Manitoba. Rural Development Institute, Brandon University.