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Building your personal brand online and in the workplace
6th October 2016
Page 2
Employer Brand ManagerEMEIA Financial Services
Farrah Ekeroth
@FarrahEkeroth
►Digital marketing
►Social media strategy
►Diversity & inclusiveness
►Talent attraction
Introductions
CFT Lunch and Learn 6th October 2016
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What we’re going to cover
► Defining and managing your personal brand
► External platforms to build your brand
► Internal platforms to build your brand
► How are EY leaders using social media?
► EY policies and guidelines
► Questions
CFT Lunch and Learn 6th October 2016
What is a personal brand?
What is a personal brand?
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“A brand is what people say about you when you are not in the room”.
Jeff Bezos, Founder, Amazon
CFT Lunch and Learn 6th October 2016
What is a personal brand?
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► Everyone has a personal brand
► It’s the way we’re perceived by others
► It helps define the value we can add to our clients, our people and our communities
► It’s a powerful way to communicate and demonstrate what we stand for
► It can become the ultimate answer to the question “why should I work with you?”
CFT Lunch and Learn 6th October 2016
Defining brand ‘you’
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► What are you awesome at?
► What’s your passion?
► What are your values?
► What do you want to be known for?
► What is unique about you?
CFT Lunch and Learn 6th October 2016
Some famous brands
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What words do you think of when you see this person?
CFT Lunch and Learn 6th October 2016
Some famous brands
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And this person?
CFT Lunch and Learn 6th October 2016
How can you benefit from having a reputable personal brand?
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You can:
► Create a more distinctive experience for your clients and your people
► It builds the correct perceptions in the mind of your clients and target market
► Have greater visibility and credibility among your peers, clients and the marketplace
► Clearly communicate and build on the elements that make you different
► Evoke confidence
► Command stronger client loyalty – gaining more business
► Receive stronger loyalty from your teams – people will want to work for you
► Create a brand identity that’s compelling and engages people with your point of view
CFT Lunch and Learn 6th October 2016
The process of building a personal brand
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Define and articulate Build and embed Review and refresh
What are your values?
How would you define your personality type?
How do your clients and colleagues currently perceive you?
What do you want to be famous for?
What value do you add – what makes you distinctive?
What audience are you trying to reach / influence? Understand their drivers.
What media channels do they pay most attention to?
How do you make the most of word of mouth marketing?
Which networks or communities can you leverage? i.e. Aspire, ACP, D&I networks
Which elements of the corporate brand can you leverage to make your personal brand more distinctive?
Which channels are proving most effective at building your personal brand?
Does your personal brand need to evolve to better meet client expectations?
Are you trying to be something you are not?
CFT Lunch and Learn 6th October 2016
Executing your personal brand
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External Internal
► Identify speaker opportunities at external events
► Write and publish articles on ey.com/thought leadership
► Create personal pages on social media e.g. LinkedIn, Twitter
► Lead major EY initiatives e.g. EOY, Risk Forums etc.
► Promotion of personal successes
► Internal communications around key issues –talking points
► Developing, owning and communicating an EY point of view on hot topics
► Speaking at EY conferences / symposiums
► PMDP process – providing feedback, counselling reviews etc
► Becoming a coach
► Leadership exposure opportunities
► Development of internal peer network
► Knowledge sharing forums
► Round-table meetings / lunches
► Inspiring client interactions to encourage positive word of mouth
► Develop networking skills to build profile
► Network development planning – identify appropriate personal and business networks, and consider opportunities to lead networks to enhance personal profile
There is no right way to build a personal brand. Your brand is as personal as you are, and the way you build it needs to reflect who you are and what you want to achieve
CFT Lunch and Learn 6th October 2016
Building your brand externally
What happens when someone googles you?
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Prospects and existing clients will research you on Google. What do they see?
In the first page of search results, I have:
► 4 social media profiles (Twitter, LinkedIn, Instagram, Facebook)
► Images taken from my social media
► Blog posts I have written for EY
► Guest posts I’ve written for other websites
CFT Lunch and Learn 6th October 2016
An introduction
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As the world’s largest professional network, LinkedIn has 400 million active users worldwide. The channel enables you to build your professional identity online and keep in touch with colleagues. The platform also allows users to discover professional opportunities and access the latest news, inspiration and insights to excel at work.
► More than 400m registered members!
► 200+ countries
► 187m monthly unique visitors
► 39m students & recent grads
CFT Lunch and Learn 6th October 2016
Where’s the ‘real value’ in LinkedIn?
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► Extends your network and builds relationships
► Generally the first thing to appear when
someone searches your name on Google
► An excellent research tool
► Strengthen your influence
► Show case publications, programmes and events
► Engage in relevant discussion, news and insight
CFT Lunch and Learn 6th October 2016
Building your profile - a quick checklist
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Professional photo Professional picture is a headshot, with face clearly visible. No attention drawn from subject by distractions/background.
Optimised headline Headline differs from current job title by means of adding more detail
Header photo Header photo is personalised
Connections Ideally connected to 500+ users
Education Lists one or more educational institutions if applicable
Recent updates Updates should include personal/corporate brand messaging
Optimised URL Has claimed their unique URL
Link to Twitter account
Links to professional Twitter account or EY-owned Twitteraccount
Website URL Links to EY or EY careers page with optimised anchor text
Summary Includes a summary of themselves, EY as an employer, and their current focus within EY
Link to right company Links to EY with no mention of Ernst & Young in titles
Experience Lists three or more employers or positions
Recommendations Has received 5 or more than 5 recommendations
Skills Section Has installed the skills section
Endorsements Has more than 50 endorsements across all skills
Groups Has more than 10 group memberships
CFT Lunch and Learn 6th October 2016
Let's get practical
Register
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► Go to www.linkedin.com
► Fill out your name, email and choose a password
► Verify your email
CFT Lunch and Learn 6th October 2016
Optimizing your profile
Page 21 CFT Lunch and Learn 6th October 2016
Optimizing your profile
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EY header image
Clear headline
Contact details and social media
Optimized URL
Headline and contact info
Tammy Young Heck
I help make developing and managing social technologies simple and successful at EY
Sue-Ann Lee
Digital Manager supporting the use of LinkedIn and social media listening at EY
CFT Lunch and Learn 6th October 2016
Optimizing your profile
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Summary
As a partner in EY’s Palo Alto office, I have 20 years of experience serving technology, life science and cleantech clients. I’ve had the opportunity to work with a number of public and private life sciences and technology companies in the Russell 2000, including many leading names, in audit and advisory capacities.
I’ve helped my clients successfully complete numerous public offerings, collaborations, acquisitions and private placements. I’m proud to have worked with clients from their initial incorporation through to the point of international expansion and multi-billion dollar revenue performance. My experience provides my clients and colleagues with a unique perspective on their business, accounting and growth issues.
Previously, I was the co-founder and Americas Director of the EY Cleantech Network. The Network is a multi-disciplinary team of professionals across the US, Canada, Israel and Brazil to service cleantech companies. I have also served as a member of the Global task force to develop EY’s Climate Change and Sustainability Services. Prior to my role in Cleantech, I was a Managing Director of the EY Corporate Finance practice based in Palo Alto and served in strategy and implementation of the EY’s markets approach.
If it sounds like I can help your business, I’d love to hear from you. Send me a message here or give me a call.
CFT Lunch and Learn 6th October 2016
Optimizing your profile
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Summary
CFT Lunch and Learn 6th October 2016
Optimizing your profile
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Partner and Strategic Growth Markets LeaderEY
July 1990 - Present (23 years)
I lead EY’s Strategic Growth Markets team in the West region of the US. Strategic Growth Markets represents one of EY’s key growth strategies and in the West it connects with over 90% of our clients and people. Strategic Growth Market clients include Russell 2000 companies, private equity funds, high growth private companies and venture capital firms.
I am also an assurance partner in the Palo Alto office with 20 years of experience serving cleantech, life science and technology clients. I have helped my clients successfully complete numerous public offerings, collaborations, acquisitions and private placements. I work with clients from their initial incorporation through to the point of international expansion and multi-billion dollar revenue performance. With 20 years experience, I’m passionate about providing my clients with unique perspective in addressing their business, accounting and growth issues.
I am always pleased to talk to businesses about their challenges and opportunities. Give me a call and let’s talk about how we can help you achieve your business goals.
Experience
CFT Lunch and Learn 6th October 2016
Optimizing your profile
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► EY videos
► Images
► Slideshare presentations
► Interviews
► Featured articles or blog posts
Experience
CFT Lunch and Learn 6th October 2016
Let your network speak for you
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Build your reputation with endorsements and recommendations from colleagues, employers and former clients. Members will rank more highly in search results if there is a greater number of endorsements for the particular skill a user is searching for.
Skills and recommendations
CFT Lunch and Learn 6th October 2016
Follow individuals and companies
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Following
CFT Lunch and Learn 6th October 2016
Building your network
Building your network
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Building your network
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Building your network
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Monitor your network regularly using the newsfeed
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► The home page shows activity from:
► People you’re connected to
► Groups you’ve joined
► Companies you follow
► Related topics in the news
► Respond to connections:
► Like their updates
► Add comments
► Share onwards with your network
CFT Lunch and Learn 6th October 2016
Post updates to engage with your network
Page 34 CFT Lunch and Learn 6th October 2016
Who’s looking at your profile?
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Message & connect
CFT Lunch and Learn 6th October 2016
Getting the most value
► Value comes from an active profile
► Share something once a week
► Tips for managing the investment of time
► Allocate time to catch up
► Use email alerts, but turn off those you don’t need or reduce them to a summary
► Build a network of respected peers and influencers who add value to you
► Be informed! Connect with clients, and look them up before meetings
► Read the articles and comments they’ve shared
► Go in prepared for what they may be thinking about
There’s an initial investment, but effective use can make you more efficient. LinkedIn allows
you to be out in the market without leaving the office.
CFT Lunch and Learn 6th October 2016Page 36
Useful resources
LinkedIn on mobile
LinkedIn is available via most mobile devices. This makes it a very powerful tool for gathering just in time information, such as before a client meeting, or at an EY event.
Apps for iPhone, BlackBerry, Android
Mobile web version: http://m.linkedin.com
CFT Lunch and Learn 6th October 2016Page 38
Additional resources
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► EY’s official guidelines for use of LinkedIn
► LinkedIn ‘how-to’ videos
► A guide to optimizing your LinkedIn presence will also be sent to you
CFT Lunch and Learn 6th October 2016
EY online
EY blogs and insights
CFT Lunch and Learn 6th October 2016Page 41
Blogs are rising in popularity
At EY…
► EY UK careers blog
► GSA careers blog
► CIO bag of tricks blog
► Capital Agenda blog
► EY family business blog
And externally…
► PwC Gender Agenda blog
► Deloitte careers blog
► KPMG views from the leadership
► Barclays ‘Be social’
► Accenture careers blogThrough WordPress we have access to traffic stats and insights. The EY GSA Careers Blog has already achieved 87,000+ views since its launch.
CFT Lunch and Learn 6th October 2016Page 42
We are always looking for new people to feature!
CFT Lunch and Learn 6th October 2016
Our new EMEIA FSO careers website launches in December and we’re looking for people and teams to feature online.
We would welcome anyone interested in being profiled and having their story shared externally.
Page 43
Promoting blog posts and interviews
Meet Sandra – an Audit Partner in our London office. Read her story here: XXXX.com
fscareers.ey.com
Your profiles and blog posts would be promoted across EY social media accounts and digital channels
CFT Lunch and Learn 6th October 2016Page 44
Best practice
Beth Knight, ‘My experiences of shared parental leave’ Matthew Vaccaro, ‘EY Vantage Program – Thank you Pakistan’
CFT Lunch and Learn 6th October 2016Page 45
Best practice
David Williams, ‘A look back at the last 10 years, and forward to the next’
Briony Turley, ‘How to embrace flexible working’
CFT Lunch and Learn 6th October 2016Page 46
Best practice
Best practice
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Best practice
Page 49 CFT Lunch and Learn 6th October 2016
Best practice
Page 50 CFT Lunch and Learn 6th October 2016
Building your brand internally
People profiles – your digital identity within EY
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Your people profile is your digital presence at EY which is accessible and searchable across a number of our new platforms. An updated and more robust profile enhances your personal brand, showcases your skills and broadens your network across the firm.
1 3
4
2
Our Talent team flipbook is being refreshed
Page 53 CFT Lunch and Learn 6th October 2016
Make the most of Yammer
Page 54 CFT Lunch and Learn 6th October 2016
1 Home 2 Inbox
3 Groups 4 Profile
Start conversations…
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► Use @mentioning and + add people to notify to loop-in the right people
Start a Conversation
@mention to notify specific people about a conversation or to ask for their input
+Add people to notify as an FYI
CFT Lunch and Learn 6th October 2016
…and join conversations
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► Reply, Share and Like conversations to join in
Reply to a specific person within a Conversation thread
Like if you like it, to acknowledge it, or to say Thank You!
YAMMER TIP: Shy in getting started? Observe and “Like” first!
Share a Conversation with another group or in a Private Message
CFT Lunch and Learn 6th October 2016
EY guidelines
The nine principles of social networking at EY
► Don’t reveal information that should not be public
► Don’t share anything confidential
► Don’t misuse EY’s or others’ intellectual property
► For professional matters, be transparent about working for EY
► Protect EY’s reputation
► Speak knowledgeably and add value
► Be respectful
► Understand how social media platforms work
► Become a brand ambassador
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Branding Zone
CFT Lunch and Learn 6th October 2016
Next steps
► Get some feedback on your reputation
► Decide what you want to be famous for
► Find a suitable role model
► Update your social media profiles and start sharing content
► Get ‘brand you’ out there!
Page 59 CFT Lunch and Learn 6th October 2016
Thank you
EY | Assurance | Tax | Transactions | Advisory
About EY
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com.
© 2015 Ernst & YoungAll Rights Reserved.
This publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Neither EYGM Limited nor any other member of the global EY organization can accept any responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. On any specific matter, reference should be made to the appropriate advisor.