Bulletin 2009 December

of the National Concrete Burial Vault Association

B U L L E T I NTHE

December 2009

At this holiday season, we lovingly remember

our fallen soldiers, departed loved ones, and

dear friends

2 NCBVA BULLETIN December 2009

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December 2009 NCBVA BULLETIN 3

TABLE OF CONTENTS

Holidays EmphasizeValue of Traditional Funerals ....... 4Also NCBVA EstablishesLegal FundBy Thomas Monahan, CAENCBVA Executive Director

Industry NewsDirect to your Desktop ............... 10Funeral Ticker keeps you informed.

Convention Program .................. 12

Convention Registration ............ 14

WMA SurveysFuneral Professionals ................ 17Survey Measures SatisfactionWith Burial Products

Membership Application ............ 18

NCBVA Certified Plants ............. 19

Industry News ’N Notes ............. 21

National Concrete Burial Vault Association, Inc.

P.O. Box 917525Longwood, Florida 32791

http://www.ncbva.org(888) 88-NCBVA • Fax: (407) 774-6751

PresidentStephen Hatfield

Hicks Industries, Inc.Mulberry, FL

President-Elect Hubert McQuestion

Lake Shore Burial Vault Co.Brookfield, WI

Secretary/TreasurerWendy Bott BrownMark H. Bott Co.

Ogden, UT

Immediate Past PresidentTodd Swihart

Saginaw Wilbert Vault Corp.Saginaw, MI

Directors

Michael CrummittCrummitt & Son Vault Co.

Martins Ferry, OH

Linda Darby-SempsrottTrigard Vaults / Greenwood Plastics

Danville, IL

Doug EvansCarolina Doric, Inc.

Florence, SC

Steve HandleyHandley Precast Systems, Inc.

Glendale, AZ

Dave LongEagle Burial Vault Association

Joliet, IL

Tony ColsonWilbert Funeral Services, Inc.

Forest Park, IL

Jerry RussellSouthern Ohio Vault Co.

Portsmouth, OH

Dennis SchultzDoric Vault of Western N.Y., Inc.

Buffalo, NY

Steve VincentVincent & Son, Inc.

Galena, IL

Executive DirectorThomas A. Monahan, CAE

Certified Association Management Co.Longwood, FL

Legal CounselJ. Scott Calkins, Esq.

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American Cemetery Supplies, Inc. .... 6Axis Corporation .............................. 22CemenTech ..................................... 15Crescent Bronze Powder Co. ............. 7D & C Supply Co., Inc. ....................... 7Doric. ............................................... 15Edgmont Metallic Pigment Co.......... 17Holland Supply Inc. .......................... 11Long Machine Co. ............................ 16Matthews Int’l. Cremation Div. ............ 2RoMix Chemical & Brush, Inc. ........... 8Rostine Manufacturing & Supply ..... 15Trigard................................................ 5

2009Annual ConventionWinning Partnerships...Deal Me In!

2010Annual Convention& Exposition

Winning Partnerships...Deal Me In!

NCBVAWOC

February 2-4, 2010 • Bellagio Hotel • Las Vegas, Nevada

National Concrete Burial Vault Association/In Conjunction with World of Concrete - February 1-5


When properly designed and cared for, cemeteries are places of beauty. Peace-fulness. Serenity. They provide a place for contemplation; for genealogists, a place to trace one’s heritage. Like no other dedicated quiet haven, a cemetery provides an appropriate atmosphere a person can go to in order to pay his

respects and recall fond memories of beloved family and friends.Adorned in seasonal flowers and the flags, the veterans’ cemetery that graces the cover

of this month’s Bulletin serves as a symbolic reminder of the important role we in the burial vault industry play in memorialization of loved ones. More than at any other time of the year except for Memorial Day, the holiday season that stretches from Thanksgiving to New Year’s Day is a time when many individuals continually think of loved ones who have passed from this earth. During this time, a person may also have a compelling urge to visit his/her loved one’s final resting place to honor and pay tribute to someone who, in life, had meant so much to them.

But what if there is no gravesite to visit? What if you had to rely on a hand-held GPS to show you where your loved one is buried? Don’t laugh. This is a scenario that is increasing all across the country.

As we have reported in recent issues, traditional funerals and burials are being thrown aside in favor of “green” burials and little or no memorialization. According to Aging America Resources (www.agingusa.com), “. . . accepting the unacceptable is what the griev-ing process is all about.” Individuals who may need a specific place to go to (a cemetery or mausoleum) in order to remember a loved one or have closure about the death are, by ever-growing numbers, being denied access to an important symbol in the grieving process.

There are many variations on the theme in which traditional funerals and permanent memorialization are losing ground. Here’s a recent example I can cite because I know the family. In October, a long-time acquaintance of mine who had spent many years in the aerospace industry passed away. Prior to his passing, “Joe” had made it clear to his daughter that he wanted to be cremated and asked her to scatter his ashes in the Atlantic Ocean. A stubborn individualist and tradition-bucker, he probably would not have elected to have a memorial service either, but his daughter realized the importance of a memorial ceremony to help surviving relatives achieve closure. So, whether he would have preferred it or not, Joe had a fitting send-off in the daughter’s church, complete with photo boards that depicted stages of his life and his interests, brief messages by family members and colleagues from work, and, because he was a veteran, a presentation of the American flag that flew over Kennedy Space Center on the day of his memorial service. Later that day, his ashes were scattered as he wished.

Joe’s example is sadly representative of the current trend against traditional funerals. No casket. No burial vault. No urn. No urn vault. No cemetery plot. No cross or monument of any kind, anywhere, records his time on this earth.

Little did Joe know that in shunning a traditional funeral and burial, he was in fact participating in a new trend that is threatening the funeral industry as we know it.

Bottom line: We’ve got to do a better job of upholding the concept of traditional funerals and memorialization. Traditional funerals help people through the grieving process.

Georgia Lawsuit Appeal Threatens Concrete Burial Vault Manufacturers

Not only are traditional funerals and memorialization being threatened, the role of the concrete burial vault is being jeopardized on yet another front. This threat must not be ig-nored by our membership. In the October 2009 issue of The Bulletin (p. 8) J. Scott Calkins, NCBVA’s legal counsel, warned of a case in Georgia that has potential nation-wide impact for the manufacturers of concrete burial vaults. (If you have this issue of The Bulletin avail-able, we suggest you read Scott’s article again and let the impact sink in. If you don’t have a copy, please go to the NCBVA website, where you will find it prominently displayed.)

In a nutshell, the owner of five cemeteries in Chatham County, GA (which includes the city of Savannah) decided to increase his revenue by becoming a dealer in steel and plastic burial vaults. He took this action one step further by banning concrete burial vaults in his

Holidays

Emphasize

Value of

Traditional

Funerals

A Message from theExecutive Director

By Thomas A. Monahan, CAE

Lawsuit, continued on page 8


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Learn How You Can

Exhibit Freeat The NCBVA Convention

We know that the economy has seriously affected everyone’s budget and sometimes the first items to be cut are your marketing opportunities. But it is important to NCBVA members to learn about new products and services in the industry, so we’re working very hard to provide affordable, alternative ways for Associate Members/Suppliers to participate.

This year NCBVA is offering Associate Members/Suppliers the opportunity to exhibit FREE* at the Annual Convention. You can’t get any better than that! In order to make this possible, there will not be pipe and drape booths. There will only be table-top or stand- alone displays. There will be no exhibit company involved, so shipping and storage of any materials will be the sole responsibility of the exhibitor.

Each exhibitor will be provided a 6-ft draped table on which to display literature or samples and two chairs in the main convention meeting area––Partnership Plaza. All of the educational programs take place in this area and special time is allocated for attendees to visit with Exhibitors.

A Free table will be offered to any registered associate/supplier attendee. Additional personnel at the table must also be a registered. Please join us at the NCBVA Convention February 2-4, 2010, which is being held in conjunction with World of Concrete. Details and registration forms are on pages 12-14.


cemeteries. Two local concrete burial vault manufacturers and a number of local funeral homes collectively obtained a permanent injunction against the concrete ban. The cemetery owner has since hired new counsel from Atlanta and filed motion for a new trial. If the lower court denies the new motion, it is expected that the case will then be appealed to the Supreme Court of Georgia. If the cemetery owner wins the case at the Supreme Court level, a precedent will be set for the ban of concrete burial vaults in other states.

The litigants in Savannah have already expended more than $150,000 in legal fees. Let me make it clear that they have not asked NCBVA for any assistance. In the opinion of NCBVA’s legal counsel and President Steve Hatfield, NCBVA should assist in some way because of the far-reaching consequences of a negative decision. It is anticipated that an additional $25,000 in legal fees will accrue if the case goes to the Georgia Supreme Court.

As Mr. Calkins predicted in his column, the NCBVA Board had a teleconference on October 30 to discuss appropriate action to be taken by NCBVA. While the NCBVA cannot afford to be in the position of helping any number of burial vault companies with various types of litigation, this case is different in that it will set a precedent that will ultimately threaten ALL concrete burial vault manufacturers in the U.S.

An assessment levied on all NCBVA members was discussed by the Board, but it was felt that the importance of the cause would be recognized and that members would donate money because it’s the right thing to do.

Therefore, by unanimous vote, the Board agreed that NCBVA should establish a legal fund for the lawsuit in Savannah, GA. Money contributed to this fund will be received by the NCBVA and not co-mingled with any other funds. The NCBVA Board will recom-mend how much of the fund is spent at any given time. The President of NCBVA was authorized to send a fund-raising letter under his signature to all NCBVA member firms and to any concrete vault manufacturing firms that may have been NCBVA members in the past five years.

A secure site has been set up on line for the purpose of receiving donations for this important cause (www.regonline.com/Checkin.asp?EventId=791970). As of this writing, the letter has been sent out, and affiliate members, individuals, other associations and burial vault manufacturers are contributing their support.

How about your company? Is it worth $100 or $1,000 today to prevent action that could perhaps cause you to go out of business? Give yourself and your industry a holiday gift: Contribute generously to NCBVA’s Concrete Burial Vault Lawsuit Contribution Fund. By the way, your contribution may be tax-deductible.

Continued from page 4

Legal Fund EstablishedTo Combat Threat Against Vaults

Among the tools that NCBVA has available for you to use to promote concrete burial vaults in your community is the Green Ad (see full size on adjacent page). The ad is available in a pdf format that can be printed and provided to local funeral directors or published in local newspapers. If you would like a copy of the ad, email [email protected] or call 1-888-88-NCBVA.

Promoting Concrete VaultsIn Your Community


• The International Cemetery, Cremation & Funeral Assn.• The Monument Builders of North America• The National Concrete Burial Vault Association• The National Funeral Directors Association• The National Funeral Directors & Morticians Association• Selected Independent Funeral Homes.

Professionals Rely On ItTo date, more than 500 professionals involved in the deathcare industry have signed up for the Funeral Ticker© service, and some have been kind enough to share their personal experience and evalu-ation of its use.

NFDA Past President Bob Biggins (Magoun-Biggins Funeral Home in Rockland, MA) has been using the service for nearly a month. “I keep the Funeral Ticker© visible at all times at the bottom of my computer screen because I like to be aware of breaking news when it happens,” he says. “The Funeral Ticker© keeps me on the pulse of what’s happening in the funeral service industry. It is invaluable and allows me to give timely advice to the families we serve.”

Expressing a similar evaluation is Mark A. Allen, CAE, Executive Director of the Casket & Funeral Supply Association of America. “In this age of instant information,” he states, “Funeral Ticker© is an essential tool for keeping me plugged into news and events. It’s fast, focused, and easy to use.”

MBNA Past President Deborah K. Dalton, CM, AICA of Greeley Monument Works, Inc., Greeley, CO, has this to say: “We as monument builders often tend to think that what’s happening in other seg-ments of our specialized industry does not affect us, but it does. I think Funeral Ticker© is a great tool for keeping in touch with what’s going on across our industry as a whole, and

the ability to keep up with industry events on a worldwide basis is a very interesting aspect of the service.”

It’s Free & Easy to InstallBeing alerted to important news when it happens is an invaluable service, but the best part is that the service is absolutely free. To install Funeral Ticker© on your desktop, go to http://www.funeralticker.com and fill out a simple form. The program will download

itself to your computer and begin working for you immediately. You don’t have to worry about viruses or spam, and there are no permanent attachments. If at any time you choose to uninstall Funeral Ticker©, you may do so at any time.

Industry News Direct to Your DesktopMembers of the deathcare industry are just as plagued as

individuals in other professions who find it difficult to keep up with the ever-changing scene of what’s happen-

ing in the industry and get to the core of what’s relevant to their business success. A new service addresses that need for funeral professionals.

Up-to-the-minute national and international news––the good, bad and sometimes ugly, and concerning only the deathcare industry–is available 24 hours a day through a new service called “Funeral Ticker©.” Just like the datelines we see on our favorite television news channels, Funeral Ticker© runs a constant stream of continu-ously updated information in a line at the top or bottom of your desktop computer screen. To view a complete news story, its source and dateline, all one has to do is double-click on the headline. It’s your choice concerning what to read in detail, and it’s that simple.

Imagine the ease of having competitive information at your fingertips, as well as learning about new customer sources, being reminded of meeting dates, keeping up with funeral stock data and industry trends, and becoming informed of supplier news and developments––all in the privacy of your office.

How Does It Work?Funeral Ticker© is a sophisticated filter that searches traditional news sources, such as CNN, Reuters, FOX, the Wall Street Journal, other small and major metropolitan dailies, and more than 30,000 sources from the Internet for important news, focusing on the death-care industry. News reported on Funeral Ticker© includes stories on major funeral home conglomerates, crematories, cemeteries, monu-ment and memorial providers, vault companies, casket providers and manufacturers of products for the entire funeral service industry.

Funeral Ticker© searches its sources every 15 minutes and continuously updates its steady stream of information. On a recent weekday, for example, in a span of just 10 minutes, no fewer than 25 news stories were reported on the Funeral Ticker©, covering a wide variety of topics like this:

• Updates on the Burr Oak Cemetery scandal• A county commission’s consideration of a transfer of a cem-etery to a city• A mother who is lobbying to get burial laws changed as aresult of the death of her son who served in the military• Survey results of funeral service professionals’ attitudes ongreen burials• Major changes that are impacting Japan’s $18-billion funeral industry.

Reliable Industry News SourcesIn addition to the latest reports on funeral stocks from the New York Stock Exchange, Funeral Ticker© also includes the latest news provided by the following professional associations serving the industry:

• The Cremation Association of North America• The Funeral Service Foundation• The Casket & Funeral Supply Association of America• The International Order of the Golden Rule

Bob Biggins

Mark Allen

Deborah Dalton


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7:30 a.m. – 9:30 a.m. - NCBVA Breakfast Buffet & Ex-hibitor Visits (Tabletop displays in NCBVA’s “Partnership Plaza”)

9:30 a.m. – 10:15 a.m. - NCBVA Annual Meeting

10:30 a.m. – 12:30 p.m. - Program: “Brand Selling—All Burial Vaults are Not the Same” Speaker: Janelle Barlow, PhD Author of Branded Customer Service Branded Customer Service is a com-prehensive, practical guide that offers strategies, exercises and real-world examples of branded customer service in action. Through it, Barlow illustrates how to take service to a new level so that brand reinforcement (the positive image of your company and your product) oc-curs every time customers interact with your staff. Janelle Barlow shows how to infuse an entire company (or corpora-tion) with brand values and create a recognizable style of service that reflects brand promises and brand images.

Noon – 1:30 p.m. - Exhibitor Appreciation Luncheon & Visits with Exhibitors (Tabletop displays in NCBVA’s “Partnership Plaza”)

1:30 p.m. – Now that the NCBVA program is over for the day, catch the shuttle bus that leaves from the Bellagio Hotel for World of Concrete.

Free time: Enjoy an evening on your own in Las Vegas, the city that never sleeps.

2010 Annual Convention & ExpositionFebruary 2-4, 2010 • Bellagio Hotel • Las Vegas, Nevada

Winning Partnerships...

DEAL ME IN!DEAL ME IN!Winning Partnerships...

Preliminary Program*

Tuesday, February 2

9:00 a.m. – Noon – NCBVA Board of Directors Meeting, Bellagio Hotel

Noon - 4 p.m. – NCBVA Registration Desk Open - Pick up your registration materials early & be free to explore Las Vegas or the WOC.

Noon – 4 p.m. – NCBVA Exhibitors: Display Table Set-up

5:00 - 6:30 p.m. – NCBVA Welcome Reception at the Bellagio HotelRenew acquaintances and make some new friends at the NCBVA Welcome Reception. Enjoy cocktails and light hors d’ oeuvres before heading out on the town to enjoy your choice of the Vegas attractions, casinos and shows. All registered attendees are welcome.

Wednesday, February 3

In 2010, you can experience the best of two worlds because the NCBVA Convention will be held in conjunction with the World of Concrete (WOC) in the fabulous city of Las Vegas. Meet with your peers—other burial vault manufactur-ers—at the NCBVA Convention and program designed just for the burial vault industry, then, thanks to an arrangement worked out by NCBVA staff & WOC, you may attend the WOC Show at no charge. (Those who wish to register for WOC’s education program will be required to register separately with WOC.) Daily shuttle bus service runs between the Bellagio Hotel (NCBVA Head-quarters) & the World of Concrete (Las Vegas Convention Center).

(*subject to change)

FREE Exhibit Table to all registered

Associate Members/Suppliers.See Details on Page 6 of The Bulletin

and on the Registration Form on Page 14!

2010 Annual Convention & ExpositionFebruary 2-4, 2010 • Bellagio Hotel • Las Vegas, Nevada

Winning Partnerships...

DEAL ME IN!DEAL ME IN!Winning Partnerships...

7:30 a.m. – 9:30 a.m. - NCBVA Breakfast Buffet & Visits with Exhibitors (Tabletop displays in NCBVA’s “Partner-ship Plaza”)

10 a.m. – Noon Program: “The Green Burial, Time to Fight Back or Time to Cut and Run?” Speaker: Maureen O’BrienCEO & Founder, O’Brien & Son, Inc.

Google “green burials” and you come up with nearly two million references. Consider the massive exposure in the Internet and the news media and you’ll soon come to the conclusion that there is a growing movement against tradi-tional burials and burial vaults. Vault market share is becoming smaller and smaller. Author, lecturer and business owner Maureen O’Brien thinks solu-tions to this problem can be found right in the same burial vault industry that is losing market share. She will take vault manufacturers and dealers through a two-hour exercise to find the answers that will bring back market share.

Noon - Dismantle display tables

Noon - Now that the NCBVA program is over until 7 p.m., catch the shuttle bus that leaves from the Bellagio Hotel for World of Concrete.

6:30 p.m. – Board bus for transportation to the Stratosphere Hotel.

7:00 p.m. – 10:30 p.m. - Viva Las Vegas Party & NCBVA Installation Dinner at the Stratosphere Hotel

You’ll get a bird’s eye view of the excitement of Las Vegas at the Stratosphere Hotel & Casino. Soaring more than 100 floors above the city, the Stratosphere provides unparal-leled panoramic views of the shimmering Vegas Strip and nearby valley. Jutting 1,149 feet into the Vegas skyline, the Stratosphere Tower is the tallest observation tower in the U.S. and one of the most exciting attractions among Vegas Strip hotels. This a truly remarkable venue for the conclu-sion of the NCBVA Convention and the installation of new officers. This exceptional Las Vegas hotel on the Strip offers thrills you can’t find anywhere else.

Preliminary Program*

Use the registration form on the next page or register online:

www.ncbva.org

Thursday, February 4

The Bellagio Hotelon The World-Famous

Las Vegas StripReservations MUST be made

early! Details on Registration form, next page.

Name of Company_________________________________________________________

Mailing Address __________________________________________________________

City, State, Zip Code ______________________________________________________

Telephone Number _________________________ Fax Number___________________

E-Mail Address: ______________________________________

Registration fees per person (Indicate number of registrants per rate Use adult rate for children 12 and older.)

Before Dec. 31, 2009 After Jan. 1, 2010 Member Adult _____x $525 _____x $575 Member Spouse/Guest _____x $525 _____x $575 Member’s Child (under 12) _____x $150 _____x $150 Non-member* Adult _____x $625 _____x $675 Non-member Spouse/Guest _____x $625 _____x $675 Non-member’s Child (under 12) _____x $150 _____x $150 *Note: Non-members who join NCBVA within 30 days of the convention may apply the $100 non-member difference toward their annual dues. Or join now by requesting a membership application, and use the member rate.

Exhibit Table ____ Free! New this year!! Any registered Associate Member/Supplier may request an exhibit table at no additional cost. Includes a 6-ft draped table and two chairs (tabletop displays only––no booths) within the NCBVA main convention hall. Any additional exhibitor personnel in the booth must also be registered. Check the appropriate category above and place a check mark beside the word Free if you wish to exhibit.

Total Amount, Registration Fees $_____________

Registrants: (Please indicate with ** any children under 12).

First Name Last Name Nickname (for name badge)

________________________ _________________________________ ____________________

________________________ _________________________________ ____________________

________________________ _________________________________ ____________________

________________________ _________________________________ ____________________

Registration Form

NCBVA Annual Convention & ExpositionFebruary 2-4, 2010

Bellagio Hotel • Las Vegas, Nevada

BELLAGIO HOTEL The Bellagio Hotel, located on the Las Vegas Strip, is the host hotel

for the NCBVA Convention

Please make your own hotel reservations with the

WOC Housing Bureau

1-800-895-39789 a.m. - 7 p.m. M-F, ET

You can also make reservations on line via the NCBVA Web Site

www.ncbva.org.(Click on Convention Info)

NCBVA ROOM RATE: $179 per night (single/double)

MAKE RESERVATIONS NOW!

Remember, the NCBVA conven-tion is being held in conjunction with the World of Concrete and rooms will fill quickly, so make your reservation now!! NCBVA cannot guarantee any availabil-ity if you wait too long.

Be sure to mention you are attending the NCBVA Conven-tion in order to receive this rate.

Bellagio Hotel3600 Las Vegas Blvd. South

Las Vegas, NV 89109

PAYMENT INFORMATION -- NCBVA cannot invoice for registration fees. Please include a check for payment in full or provide credit card information.

Check enclosed (Make check payable to NCBVA, mail with this completed form)

I hereby authorize NCBVA to process my registration for the NCBVA 2010 Convention on the credit card listed below.

MasterCard Visa American Express Discover

Card Number __________________________________Expiration Date: _________

Print Name (As It Appears on Card)________________________________________

Signature ___________________________________________________________

If paying by credit card you may fax this form to NCBVA’s secure FAX at 1-407-774-6751or mail registration form with payment to NCBVA • P.O. Box 917525 • Longwood, FL 32791 • 407-788-1996

Special NeedsIt is important to us that you en-joy NCBVA’s conference. If you have any special needs, please contact us and we will do our best to assist you.


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Name of Company_________________________________________________________

Mailing Address __________________________________________________________

City, State, Zip Code ______________________________________________________

Telephone Number _________________________ Fax Number___________________

E-Mail Address: ______________________________________

Registration fees per person (Indicate number of registrants per rate Use adult rate for children 12 and older.)

Before Dec. 31, 2009 After Jan. 1, 2010 Member Adult _____x $525 _____x $575 Member Spouse/Guest _____x $525 _____x $575 Member’s Child (under 12) _____x $150 _____x $150 Non-member* Adult _____x $625 _____x $675 Non-member Spouse/Guest _____x $625 _____x $675 Non-member’s Child (under 12) _____x $150 _____x $150 *Note: Non-members who join NCBVA within 30 days of the convention may apply the $100 non-member difference toward their annual dues. Or join now by requesting a membership application, and use the member rate.

Exhibit Table ____ Free! New this year!! Any registered Associate Member/Supplier may request an exhibit table at no additional cost. Includes a 6-ft draped table and two chairs (tabletop displays only––no booths) within the NCBVA main convention hall. Any additional exhibitor personnel in the booth must also be registered. Check the appropriate category above and place a check mark beside the word Free if you wish to exhibit.

Total Amount, Registration Fees $_____________

Registrants: (Please indicate with ** any children under 12).

First Name Last Name Nickname (for name badge)

________________________ _________________________________ ____________________

________________________ _________________________________ ____________________

________________________ _________________________________ ____________________

________________________ _________________________________ ____________________

Registration Form

NCBVA Annual Convention & ExpositionFebruary 2-4, 2010

Bellagio Hotel • Las Vegas, Nevada

BELLAGIO HOTEL The Bellagio Hotel, located on the Las Vegas Strip, is the host hotel

for the NCBVA Convention

Please make your own hotel reservations with the

WOC Housing Bureau

1-800-895-39789 a.m. - 7 p.m. M-F, ET

You can also make reservations on line via the NCBVA Web Site

www.ncbva.org.(Click on Convention Info)

NCBVA ROOM RATE: $179 per night (single/double)

MAKE RESERVATIONS NOW!

Remember, the NCBVA conven-tion is being held in conjunction with the World of Concrete and rooms will fill quickly, so make your reservation now!! NCBVA cannot guarantee any availabil-ity if you wait too long.

Be sure to mention you are attending the NCBVA Conven-tion in order to receive this rate.

Bellagio Hotel3600 Las Vegas Blvd. South

Las Vegas, NV 89109

PAYMENT INFORMATION -- NCBVA cannot invoice for registration fees. Please include a check for payment in full or provide credit card information.

Check enclosed (Make check payable to NCBVA, mail with this completed form)

I hereby authorize NCBVA to process my registration for the NCBVA 2010 Convention on the credit card listed below.

MasterCard Visa American Express Discover

Card Number __________________________________Expiration Date: _________

Print Name (As It Appears on Card)________________________________________

Signature ___________________________________________________________

If paying by credit card you may fax this form to NCBVA’s secure FAX at 1-407-774-6751or mail registration form with payment to NCBVA • P.O. Box 917525 • Longwood, FL 32791 • 407-788-1996

Special NeedsIt is important to us that you en-joy NCBVA’s conference. If you have any special needs, please contact us and we will do our best to assist you.


Long Machine Company

Ph (828) 428-2648 Fax (828) 428-8606

THE VAULT INDUSTRY’S PREMIER VAULT TRAILER

BUILT TO ACCOMMODATE YOUR NEEDS

Our Standard Vault-Master Can Perform Your Entire Vault Handling Jobs.

Off Loading Vaults From Trucks Setting Vaults Straight Or Crossways Disinterments Operating On Steep Terrain (3-Point

Hydraulic Leveling)

All Our Units Can Be Built To Accommodate Oversized Vaults

We Also Offer A Fixed Boom Unit With All The Features Of Our Standard Unit

A Large Selection Of Options Is Available On All Our Units

GPS Gasoline-Powered, Crawling Vault

Platform, With Steering

A Positive Braking & Holding Power When Remote Switch Is Disengaged

Push-Button Movement & Steering

Hydraulic-Powered With A 5.5 Hp Honda Engine

We set the standards for vault handling equipment. We DO NOT copy anyone. We are always looking to the future.

LET US CUSTOM BUILD YOUR NEXT VAULT TRAILER


Serving the Burial Vault Industry for 45 years

COPPER, GOLD, AND SILVER METALLIC PIGMENTS

Bronzing Liquids Quality glitters Spray Cans

15 Shades of Water Base Vault Paint

Edgmont Metallic Pigment Company Inc.

1 800 610 1490 203 Garfield Avenue Fax: 610 429 4457 West Chester, Pa. 19380

An on line survey of funeral directors conducted by Wilbert Manufacturers As-sociation (WMA) indicates that more than 60 percent are indecisive about green/envi-ronmentally friendly burial vaults.

WMA, the voice of the Wilbert licensee network, conducted this landmark survey on funeral director attitudes regarding both consumer product interests and burial vault companies. In addition to gathering internal intelligence specific to Wilbert Burial Vault products and services, respondents were also polled about their families’ “green” or environmentally-friendly burial interests.

When asked, “Do you think the families you serve would have interest in a green/environmentally-friendly burial vault?,” funeral home professionals answered as follows:

16% selected yes21% selected no24% selected unsure39% selected maybeWith a benchmark in place, WMA plans

to periodically measure response to this sub-ject to determine if interest in “green” burials increases, decreases, or stays as is.

“The purpose of the research was two- fold,” stated Steve Turner, WMA president. “First, we wanted our customers and pros-pects to provide us with a report card on our efforts to serve them and the families with quality burial vaults and cremation products. Second, we wanted to gauge our customers on consumer interest for environmentally-friendly burial vaults.”

The survey, which was conducted over the summer months, yielded responses from 480 funeral professionals from across the United States & Canada – both customers and non-customers of Wilbert. Funeral di-rectors were asked to rate Wilbert on several performance metrics such as product quality, customer service, and breadth of product line as well as industry issues such as the potential impact of the green movement.

“The customer rating for our perfor-mance in most areas has been very gratify-ing,” continued Turner. “Overall, Wilbert and the local licensees scored very well. With this said, both our customers and prospects identified one or two components of our relationship where improvement is possible.” He continued, “We are pleased with the results of the survey and the feed-back we received and are now taking ad-ditional steps to meet and exceed customer expectations.”

“Like many cutting-edge companies, the entire Wilbert network realizes the importance of listening to the customer,” said Tony Colson, president of Wilbert Funeral Services, Inc. “The feedback we have received in this survey in the area of customer service and cremation products is essential, and we look forward to announc-ing new initiatives and product strategies in the months to come.”

WMA Surveys Funeral Home Professionals on IndustrySurvey measures satisfaction

level with burial products, services, and providers, as well

as consumer interest in “Green” Burial Vaults.


National Concrete Burial Vault Association“Serving the death care industry with the very best”

APPLICATION FOR MEMBERSHIP

Key Contact____________________________________Nickname_____________

Title ______________________________________________________________

Company Name _____________________________________________________

Street Address _______________________________________________________

City _____________________ State _______________ Zip __________________

Phone ___________________________ Fax ______________________________

E-mail ____________________________________________________________

Company Web Site ___________________________________________________

❐ Check here if you prefer to have your mail sent to your home.Home street Address _________________________________________City _____________________ State ______________ Zip ___________Home Phone _________________ Home Fax ______________________

COMPANY INFORMATION

❐ Burial Vault Manufacturer ❐ Funeral Director

❐ Crematory ❐ Cemetery

❐ Doric ❐ Wilbert ❐ Eagle ❐ Trigard

❐ Con-O-lite ❐ Other ❐ Provide Graveside Services

❐ Metal Vaults ❐ Plastic Vaults ❐ Fiberglass Vaults

Offer sizes for ❐ Children ❐ Adults ❐ Oversize

❐ Associate Member: Tell us in 25 words or less about your product/services

❐ Please enroll me in NCBVA today!Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.

_________________________________________ ___________ (Signature) (Date)

Dues Schedule

❐ Manufacturer MemberDues are based on total units sold at this location.

Please check appropriate level:

❐ 1-999 Units .........$225

❐ 1000 - 1999 .........$350

❐ 2000 - 3499 .........$430

❐ 3500 - 4999 .........$580

❐ 5000 and more .....$700

❐ Associate Member .....$300

❐ Franchise Group ........$1000

Payment InformationInclude payment with this completed form. We accept Visa, MasterCard and American Express

❐ Check is enclosed

Please charge my

❐ Visa ❐ MasterCard ❐ Amex

Account #_____________________Expiration date _________________

Mailing Information

NCBVAP.O. Box 917525

Longwood, FL 32791(888) 88-NCBVA

Fax: (407) 774-6751

www.ncbva.org

We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not dispar-age. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

CODE OF ETHICS


A D & Sons Vault Co. Suffolk, VAAbel Vault & Monument Co. Canton, ILAmerican Concrete Industries Veazie, MEAmerican Vault Co. Cleveland, OHAmerican Wilbert Vault Corp. Forest Park, ILArnold-Wilbert Corp. Goldsboro, NCArrow Vault Co., Inc. Lafayette, INAtlas Concrete Products, Inc. Orlando, FLAustin Concrete Products Dover, NHBabylon Vault Co. New Windsor, MDBadger Burial Vault Co. Eau Claire, WIBailey Monument & Vault Co. Waycross, GABaumgardner Products Co. Akron, OHBaxter Burial Vault Cincinnati, OHBaxter Vault Co. Baxter Springs, KSBeck Vault Co. Rome, NYBell Vault & Monument Miamisburg, OHBrewster Vaults & Monuments Millville, NJBrown-Wilbert, Inc. Morris, MNBrown-Wilbert, Inc. St. Paul, MNBruns Norwalk Vault Co. St. Louis, MOBrutsche Concrete Products Battle Creek, MIBrutsche Concrete Products Benton Harbor, MIBuckeye Vault Service, Inc. Mansfield, OHC & M Precast Kerrville, TXCalumet Wilbert Vault Co. Inc. Gary, INCapital Precast, Ltd. St. Johns, NL, CanadaCarolina-Doric, Inc. Florence, SCCentral Burial Vaults, Inc. Marlow, OKCentral Burial Vaults, Inc. Oklahoma City, OKCentral Burial Vaults, Inc. Tulsa, OK

Central New York Vault Co. Cortland, NYCentury Vault Co., Inc. West Barnstable, MACharleston Wilbert Summerville, SCCheboygan Cement Products Co. Cheboygan, MIChesapeake Burial Vault Co. Barkley, MDChristy Vault Co., Inc. Colma, CAColumbus-Beier Vaults Columbus, WICooper Wilbert Vault Co. Middletown, DECordeiro Vault Co., Inc. Vallejo, CACostello & Company Vaults Smith Falls, Ontario, CanadaCreter Vault Corp. Flemington, NJCrummitt & Son Vault Corp. Martins Ferry, OHD.G. Robertson, Inc. Williston, VTDardanelle Vault & Monument Dardanelle, ARDeihl Vault & Precast Co. Orangeville, PADelaware Valley Vault Co. Blackwood, NJDePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MIDoody Burial Vaults, Inc. Winchendon, MADoric Concrete Vaults Inc. Garden City, KSDoric Concrete Vaults, Inc. Great Bend, KSDoric Concrete Vaults Inc. Osage City, KSDoric Huntingburg Vault Co. Huntingburg, INDoric of Kansas Vault Iola, KSDoric of Nashville, Inc. Nashville, TNDoric of Northeast Arkansas Jonesboro, ARDoric of Tennessee Cowan, TNDoric Concrete Vaults Limon, CODoric Concrete Vaults, Inc. Newton, KSDoric Manufacturing Co. Boaz, ALDoric Mississippi, Inc. Jackson, MS

Doric-South, Inc. Demopolis, ALDoric Vault of Connecticut North Haven, CTDoric Vault of Eastern NY, Inc. Hudson, NYDoric Vault of Western NY, Inc. Depew, NYDoric Vault Co. Griffin, GADura Vault North Bend, OHEagle Burial Vault Co. of LA Ruston, LAEagle Burial Vaults Perry, GAEsterly Burial Vault Co. West Reading, PAEvans Eagle Vaults, Inc. Leola, PAEverlasting Vault Co. Randallstown, MDFlagg-Palmer Precast, Inc. Oxford, MAFlorida Wilbert, Inc. Jacksonville, FLFond du Lac Wilbert Vault Fond du Lac, WIForsyth Bros. Concrete Prod. Terre Haute, INForsyth Bros. Burial Vaults Fithian, ILFort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PAGolden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, INGraffius Burial Vault Co. Sinking Springs, PAGranite State Doric Newport, NH Gross Vault Co. Thomasville, GAHairfield Vault Co. Hickory, NCHardy Doric, Inc. Chelmsford, MAHarn Vault Service Massillon, OHHarris Precast Laporte, INHicks Industries, Inc. Davie, FLHicks Industries, Inc. Mulberry, FL Horton Precast Gerard, PAHuntingburg Vault Co. Huntingburg, IN

Jacson, Inc. Henderson, TXJefferson Concrete Corp. Watertown, NYJosten Wilbert Vault Co. Sioux Falls, SDKansas City Wilbert Grandview, MOLake Shore Burial Vault Co. Brookfield, WILavaca Vault Co. Lavaca, AKLindquist Concrete Products Ogden, UTLouisell-Davis Vault Service Chattanooga, TNLycoming Burial Vault Co. Inc. Montoursville, PAMarion Vault Works Marion, INMark H. Bott Co. Ogden, UTMaster Grave Service Athens, GAMcDowell Doric Vault Co. Fletcher, NCMemphis Burial Vault Co. Memphis, TNMercer Vault Company Fredericksburg, VAMilan Burial Vault, Inc. Milan, MIMinchew Concrete Products Co. Waycross, GAMinnick Services Corp. Fort Wayne, INMontgomery Vault Co. Woodsboro, MDMontgomery Vault Co. Rockville, MDMoore Wilbert Vault Co. Evans, GANeher Burial Vault Co. Springfield, OHNor-Don Vault Co. Inc. Strafford, MONorth Central Mich. Vault Srvc. Cadillac, MINorthwest PA Burial Service Cochranton, PANorwalk Vault Co. Johnstown, PAOdon Vault Company, Inc. Odon, INOmaha Wilbert Vault, Inc. Omaha, NEOstwalt Vault Co. Concord, NCPalm Vault Co. Ada, OKPatriot Vault Co. Park Hills, MOPanhandle Vaults Amarillo, TX

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page. continued . . .

NCBVA proudly recognizes the following companies that have a current standing in the

Plant Certification Program

NCBVA Certified Vault Manufacturing PlantsU U


Name of Plant ___________________________________________________________________________

Plant Mailing Address______________________________________________________________________

Plant Street Address_______________________________________________________________________

Plant Telephone_________________ Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________

Plant Manager/Contact Person__________________ Evening Phone_______________________________

Types of Outer Burial Receptacles Produced❐ Top Seals ❐ Air Domes ❐ SectionalsOther________________________________________________

Please return this application with full payment to:

The National Concrete Burial Vault Association, Inc.P.O. Box 917525Longwood, FL 32791(888) 88-NCBVAFax (407) 774-6751

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

National Concrete Burial Vault Association, Inc.Member Application for Plant Inspection

NCBVA Certified Vault Manufacturing Plants(Continued)U U

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, ILPhenix Vault Phenix City, ALPioneer Vault, Inc. Doylestown, PAPoplar Bluff Doric Vaults, Inc. Poplar Bluff, MOPrecast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MAQuality Burial Vault Co. Houston, TXRex Vault Service Newton, ILRocky Mountain Monument/Vault Sandy, UTRoland-Wilbert Vault Co. Clinton, IARoland-Wilbert Vault Co. Marion, IASaginaw Wilbert Vault Corp. Saginaw, MISam Green Vault Corp. Lynchburg, VASt. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MOSanteiu Vaults Inc. Livonia, MISexton Wilbert Corporation Blomington, INSheldon Vault Co. Sheldon, IAShore Vault & Precast Co. Exmore, VASimerly Concrete Products, Inc. Bristol, TNSimerly Vaults, Inc. Knoxville, TNSouthern Ohio Vault Co. Portsmouth, OHSouthern Vault Service Blakely, GASpoerr Precast Concrete Sandusky, OHSI Funeral Services Cedar Hill, TXSI Funeral Services Gerard, PASI Funeral Services Parsons, KSSI Funeral Services San Antonio, TXSunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UTSuperior Vault Co. Bryantown, MDSuperior Vault Co. Charlestown, INSuperior Vault Co., Ltd. Mississauga, Ont., CanadaSwan’s Concrete Products Westbrook, METurner Vault Company Toledo, OHVanden Boomen Burial Vaults Inc. Appleton, WIVanden Boomen Burial Vaults Inc. Wausau, WIVincent & Son, Inc. Galena, ILWashington Wilbert Vault Works Inc. Laurel, MDWarga Concrete Products Inc. Fort Wayne, INWatts Vault & Monument Co. Des Moines, IAWayne Burial Vault Co., Inc. Indianapolis, INWelte Vault Co. Danbury, IAWest Plains Vault & Mfg. Co. Pomona, MO

Whitman Vault Co. Whitman, MAWicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MNWieser Doric Vault Co. LaCrescent, MNWilbert Burial Vault Co. Atlanta, GAWilbert Burial Vault Co. Waycross, GAWilbert Burial Vault Co. Muskegon, MIWilbert Burial Vault Co. Traverse City, MIWilbert Services Lancaster, NYWilbert Vaults of Houston, Inc. Houston, TXWillbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IAWilliams Vault Company Emporia, VAWillmar Precast Co. Willmar, MNZeiser Wilbert Vault Co. Elmira, NY


We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Please take a few minutes and send us a press release about your happenings. We’re interested in details about special events, individuals who deserve recognition, awards, and new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. Send to [email protected].

We Want to Hear From You!!

INDUSTRY NEWS ’N NOTES

CALENDAR

2010February 1-5*World of ConcreteLas Vegas, NV

*Now you can attend both!!

February 2-4*NCBVABellagio HotelLas Vegas, NV

March 10-13ICCFAGrand Hyatt & San Antonio Convention CenterSan Antonio, TX

March 25-27CFSA Winter SeminarCharleston Place HotelCharleston, SC

April 8-10NFDA Professional Women’s ConferenceThe Mulberry InnSavannah, GA

August 4-7CANA 92nd Annual ConventionSheraton Waikiki HotelHonolulu, HI

CemenTech, the world’s largest manufacturer of volumetric concrete mixers, announces a new innovative top cover for the mixer. The part is made up of special polypropylene

design and is UV resistant. This allows for longer in-field use and is lighter, making in-field replacement easier and reduces the overall weight of the mixer. The material is also clear and allows the operator to visually monitor the materials for concrete while they are being mixed on site.

CemenTech has also recently developed a Facebook (http://fb.cementech.com) as another way for the company to reach and communicate with customers.

Doric Products Inc. Installs new Board of Directors;Presents Awards at Annual MeetingDoric Products Inc. installed its new Board of Directors at the annual meeting held in LaCrosse, WI. Board members are Asa Brewster, Brewster Vaults, Millville, NJ; Michael Crummitt, Crummitt & Son Vault, Martins Ferry, OH; Charles Foskey, Wicomico Vault, Salisbury, MD; Gerald Hardy, Hardy Doric Inc., Chelmsford, MA; Hubert McQuestion, Lake Shore Burial Vault, Brookfield, WI; Adair Payment, Atlas Concrete Products, Orlando, FL; Bobby Smith, Eagle Burial Vault, Ruston, LA; Steven Vincent, J.P. Vincent and Son,

Galena, IL; and Jim Wiens, Concrete Vaults Inc., Newton, KS.

The new Board then voted officers into position for the 2009-2010 year. Those elected were: Steve Vincent, President; Jim Wiens, Vice President of Finance and Treasurer: Mike Crummitt, Vice President of Manufacturing: and Gerald Hardy, Secretary. The Executive Committee will again consist of Crummitt, McQuestion, Vincent and Wiens.

New to the Doric Board of Directors is Charles “Chuck” Foskey. Chuck was voted into the seat that was left vacant when his father, Charlie, passed away this summer.

He currently serves as President of Wicomico Vault.Carolina-Doric Inc. (Florence, SC) was the recipient of Doric’s #1 Dealer Sales Award

and also the Greatest Number Sold award that is presented to the Doric licensee with the largest sales total for the prior fiscal year and the greatest number of liners sold.

Doug Evans (left) and Jim Woods (right) of Carolina-Doric Inc. are presented the #1 Top Sales Award by Board President Steve Vincent.

CemenTech Introduces New Mixer Cover


P. O. Box 668, 314 Water Ave., Bellefontaine, Ohio 43311, Toll Free: 800-422-2947 Phone: 937-592-1958, Fax: 937-592-5230, www.loganhandlers.com, [email protected]

PROVIDING SERVICE AND RELIABILITY FOR OVER 40 YEARS!

SEE OUR NEW WEB SITE WHERE YOU CAN:

• Watch an online demo of the Logan Handler in action, or an operating video • Review a list of all available options with pictures, descriptions and benefits • See a list of safety and labor savings options • Complete an online Request for Quote and custom-build your own handler • View multiple pictures of handlers of various colors and options

• LONGEVITY (since 1958) • QUALITY • NO REFUBURBISHED PARTS • REPLACEMENT PART INVENTORY • MORE OPTIONS OFFERED • CHOICE OF COLOR

Employers – now you can• Quicklypostjobopenings

• Manageyouronlinerecruitingefforts

• Advancedresumesearchingcapabilities

• Reachtargeted&qualifiedcandidates

If you have job openings going unfilled becausepotential employees can’t find you, visit:

http://www.ncbva.org

National ConcreteBurial Vault Association, Inc. PO Box 917525Longwood, FL 32791(407) 788-1996

Noneedtogetlostoncommercialjobboardswhen

theNCBVACareer&JobCenteristailoredspecificallyforyou.

P.O. Box 917525 • Longwood, FL 32791

National Concrete Burial Vault Association, Inc.

P l a t i n u m

S P O N S O R S

Gold

Bronze• FORTA CORPORATION

• WILBERT FUNERAL SERVICES

P.O. Box 917525 • Longwood, FL 32791National Concrete Burial Vault Association, Inc.

NCBVA

Season’s Greetings

fromNCBVA

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P A I DMID FL, FL

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Documents

Bulletin 2009 December