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BUSINESS CASE DEVELOPMENT ROI for IT Investment Lê Thành Trung

Business Case Development Roi for It Investment

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Business Case Development Roi for It Investment

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  • BUSINESS CASE DEVELOPMENT

    ROI for IT Investment L Thnh Trung

  • Strictly Confidential Do Not Distribute 2

    GII THIU

  • Strictly Confidential Do Not Distribute

    V C NHN

    3

    L Thnh Trung

    Senior Operation Manager

    Kinh nghim:

    13 nm lm vic trong lnh vc IT

    8 nm lm vic ti VNG

    4 nm lm Software Development Manager

    4 nm lm Operation Manager

  • Strictly Confidential Do Not Distribute

    V VNG

    4

    VNG l cng ty hng u Vit Nam trong lnh

    vc Internet (www.vng.com.vn)

    Pht trin Internet thay i cuc sng

    ngi Vit Nam

    http://www.vng.com.vn/
  • NI DUNG

    Business Case l g

    Total Cost of Ownership - TCO

    Project Benefits

    Return On Investment - ROI

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    BUSINESS CASE

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    BUSINESS CASE L G?

    7

    Business Case l mt ti liu gip nhm

    Qun Tr D n lm r cc vn

    Kh nng trin khai d n

    Lng ha c tnh Chi ph (cost)

    Ri ro (risk)

    Li ch (benefits)

    c th mang li t d n

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    BUSINESS CASE L G?

    8

    Nguyn tc

    Bt c resource no c s dng (ngn

    sch, nhn lc, ) th phi mang li li ch

    cho vic kinh doanh.

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    BUSINESS CASE L G?

    9

    Ti liu Business case phi tr li cu hi

    Ti sao chng ta phi thc hin d n ny?

    D n mang li li ch g?

    Ri ro ca d n l g?

    Nhng ch ph cn thit cho d n l g?

    D n cn bao nhiu lu hon thnh?

    i tng c business Case l

    executives/ management level

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    XY DNG BUSINESS CASE

    10

    Xc nh vn

    xut cc gi tr (benefit) t

    c

    nh gi cc gii php v chi

    ph v ri ro

    nh gi chi tit cho gii php c

    chn

    K hoch trin khai d n v cch o c

    cc gi tr

    Project Benefit Project Cost Project Risks Project ROI

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    BUSINESS CASE ROI

    11

    Lm th no tnh

    Benefit ca Project?

    Costs ca Project?

    nh gi hiu qu ca Project?

    Quyt nh u t cho Project?

    Thi gian hon vn ca Project?

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    TOTAL COST of OWNERSHIP - TCO

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    TCO L G?

    13

    Total cost of ownership (TCO) l c

    tnh v mt ti chnh gip ngi mua hoc

    ch s hu xc nh cc chi ph trc tip

    hoc gin tip cn thit cho mt sn phm

    hoc mt h thng.

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    CCH TNH TCO

    14

    Project TCO

    Computer Hardware & Software

    Network Cost

    Server Cost

    Workstation Cost

    Software License Cost

    Labor Cost Development

    Operation expenses

    Server Hosting

    Network Bandwidth

    Maintenance Cost

    System Backup Cost

    Training Cost

    Labor Cost Operation

    Administration Cost

    Indirect Operation Cost *

    Indirect Operation Cost: e.g: Service Desk tng 25% workload

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    CCH TNH TCO

    15

    Phn ln Cost u tnh c ra thnh tin

    Labor Cost c tnh theo cng thc FTE

    (Full Time Equivalent)

    VD: - 4 nhn vin lm 1 vic vi khi lng l 10h/1

    tun.

    - Trung bnh 1 nhn vin Full Time lm 40h/ 1

    tun

    -> 4 nhn vin lm tng ng 1 nhn vin

    Full time -> tnh chi ph theo lng ca nhn

    vin Fulltime tng ng.

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    CCH TNH TCO

    16

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    PROJECT BENEFITS

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    PROJECT BENEFITS

    18

    Project Benefit

    Financial Benefits Non-Financial Benefits

    Financial Benefits

    Revenue ca Products

    Gim chi ph + Hardware Cost + Software License Cost + Labor Cost + Marketing Cost + Third Party Service Cost

    Non-Financial Benefits

    S hi lng ca khch hng

    Gim ri ro

    Cht lng dch v

    Thi gian sn phm ra th trng

    Tng nng xut cng vic

    Cht lng thng tin

    Tng s hi lng ca nhn vin

    Tnh c ra tin

    Khng tnh c thnh tin

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    PROJECT BENEFITS

    19

    Non- Financial Benefits Cch tnh quy i

    S hi lng ca khch hng /Cht lng dch v

    Phn tch da trn li ch trc tip hoc gin tip c c nu s hi lng ca khch hng tng ln. V d: Tng mc khch hng hi lng t level 3 ln level 4 s - Tng doanh s ln thm 5% - Gim 10% lng khch hng chm dt s dng dch v -> khng

    mt chi ph tm thm lng khch hng mi

    Gim ri ro Phn tch da trn mt mt trc tip hoc gin tip nu ri ro xy ra V d: Nu mail server b hng trong 1h th - Lm cng ty ngng mt phn hot ng trong 1h -> mt chi ph

    lng cho 1 gi lm vic ca c cng ty - Lm mt 10% s lng order tng ng 5% doanh s ngy

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    PROJECT BENEFITS

    20

    Non- Financial Benefits Cch tnh quy i

    Thi gian sn phm ra th trng

    Phn tch da trn li th khi sn phm ra th trng sm V d: - Gim 10% chi ph marketing khi khng phi cnh tranh vi cc

    i th - Thu c tin vn trc X thng -> tnh theo li tit kim

    Tng nng xut cng vic Phn tch da trn gi tr tit kim c khi lm tng nng xut cng vic V d: - Lm gim chi ph thu nhn cng xung 10% cho mi hp ng

    sn xut - Lm gim 20% chi ph thu thit b - Lm gim 10% tin in cho hot ng sn xut

    Cht lng thng tin Phn tch da trn li ch thu c khi c thng tin chnh xc V d: - Gim 50% thi gian audit thng tin nh kz Gim lng nhn lc

    kim tra v sa cha 20% s li do thng tin sai gy ra

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    PROJECT BENEFITS

    21

    (3,600,000)

    1,416,627

    3,678,161

    5,138,093

    7,084,668 8,057,955

    (6,000,000)

    (4,000,000)

    (2,000,000)

    -

    2,000,000

    4,000,000

    6,000,000

    8,000,000

    10,000,000

    Net Cash Flow

    Year0

    Year1

    Year2

    Year3

    Year4

    Year5

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    RETURN ON INVESTMENT - ROI

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    PRESENT VALUE (PV)

    23

    PV (Present Value - Gi tr hin ti)

    L gi tr quy i tng ng ca gi tr

    dng tin vo/ra trong tng lai v gi tr

    hin ti FV PV= --------- (1+ r)T

    FV: Gi tr trong tng lai ca nm T r = T l li xut hng nm m ng tin sinh li (li xut tit kim theo nm) T = Thi gian tnh gi tr dng tin trong tng lai (tnh theo nm)

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    PRESENT VALUE (PV)

    24

    $1.000 by gi tng ng vi $1.100

    trong nm tip theo (vi mc li xut 10%)

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    NET PRESENT VALUE (NPV)

    25

    NPV (Net Present Value Gi tr hin ti thun)

    L thut ng th hin s khc bit gia gi tr

    u t hin ti vi gi tr ca dng tin c

    cng dn trong tng nm tng lai.

    (A1 - C1) (A2 C2) (AT - CT) NPV = - C0 + --------- + -------- + . + ------- (1 + r)1 (1 + r)2 (1+ r)T

    C0 = Chi ph u t ban u AT = Li nhun thu c ca nm T CT = Chi ph u t cho nm T r = T l li xut hng nm m ng tin sinh li (thng ly theo li xut tit kim) T = Thi gian u t thc hin d n (tnh theo nm)

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    NET PRESENT VALUE

    26

    NPV cho nh u t bit lng tin c th sinh li khi thc hin u t

    V d:

    - u t $500, sau 1 nm nhn li $570

    - Li xut tit kim 10% -> Li?

    $570

    PV ca $570 = ------------ = $518,18

    (1 + 10%)

    NPV = $518,18 - $500 = $18,18

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    INTERNAL RATE OF RETURN

    27

    IRR (Internal Rate of Return T l hon vn)

    L thut ng th hin t l li nhun u t ca d

    n. (IRR l t l a NPV v bng 0).

    Year Cash flow Present Value

    0 $ (350.00) ($350.00)

    1 100 $95.24

    2 200 $181.41

    3 150 $129.58

    4 75 $61.70

    Interest Rate: 5% Cumulative PV: $467.93 IRR (4 years) : 19%

    Year Cash flow Present Value

    0 $ (350.00) ($350.00)

    1 $100 $84.03

    2 $200 $141.23

    3 $150 $89.01

    4 $75 $37.40

    Interest Rate: 19% Cumulative NPV: $351.68

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    PAYBACK PERIOD

    28

    Payback period l khong thi gian cn

    thit thu li s tin t khon u t

    (im ha vn)

    Year Cash flow Net Present Value

    0 $ (350.00) ($350.00)

    1 100 $95.24

    2 100 $90.70

    3 100 $86.38

    4 100 $82.27

    Interest Rate: = 5% Cumulative NPV: $354.59 Payback Period :4 years

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    RETURN ON INVESTMENT - ROI

    29

    ROI (Return On Investment T l hon vn

    u t)

    L thut ng th hin t l li nhun thu c

    trn ngun vn u t trong 1 khong thi

    gian.

    V d

    u t 1.000 USD mua c phiu v bn ra c 1.100 USD

    -> ROI = (1.100 1.000) /1.000 = 10%

    Current Cost New Cost Saving Cost ROI = ------------------------------------ = -------------------

    Investment Investment

    (Benefits Cost) ROI = -------------------------- Cost

    HOC

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    RETURN ON INVESTMENT - ROI

    30

    V d

    D n Dataware house u t 1 mil USD thay th cho 5 nhn cng tnh bng tay bng 1 nhn cng qun tr h thng. Lng mi nhn cng l 80K USD v mi nm cn 50K u t cho phn mm v phn cng. D n u t trong 5 nm. u t: 1,000,000 USD T l li xut: 10%

    Payback= 5 nm

    Year 1 Year 2 Year 3 Year 4 Year 5

    New Cost 130.000 130.000 130.000 130.000 130.000

    Current Cost 400.000 400.000 400.000 400.000 400.000

    Saving Cost (Benefits) 270.000 270.000 270.000 270.000 270.000

    NPV Benefits 245,445 223,140 202,855 184,414 167,649

    Cumulative NPV Benefits 245,445 468,595 671,450 855,864 1,023,512

    ROI per year 25% 22% 20% 18% 17%

    Cumulative ROI 25% 47% 67% 85% 105%

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    RETURN ON INVESTMENT - ROI

    31

    nh gi theo cc Factor NPV, IRR,

    Payback Period

    ROI Factor Value Comment

    NPV >0 Chp nhn u t (Chn project c NPV cng ln cng tt)

    =0 C th u t, xem thm cc factor khc

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    TEMPLATES

    32

  • Strictly Confidential Do Not Distribute

    Q&A

    33

    Q&A