Embed Size (px)
Citation preview
www.hexaware.com | [email protected]
Case Study
Leading Healthcare Services Provider leverages UnifiedEnterprise Data to improve Operational Efficiency
Business Intelligence & Analytics
The client is a multinational company which supply sales data and provide consulting services to pharmaceutical industries having operations in more than 100 countries.
Client Overview
The client wanted to achieve the following :• Enable Sales Force Effectiveness standardization and rollout across countries• Integrate the SAP Financials, PeopleSoft HRMS, Budgeting & Planning Hyperion reporting system• Scale up the consulting division• Improve the customer services through 24X7 support for customer requirements• Build integrated data repository of drug distribution and prescriber data.
Business Situation
• Managed multiple applications across business areas such as consulting, customer system support, partner implementation and internal systems support• Provided system support and maintenance of centralized global data warehouse for financial information. Over 200 ETL Mappings, MRA (Management Reporting & Analysis) Cubes, CEP (Consulting Engagement & Profitability) Cubes and Financial reports• Extended consulting team for data analysis• Delivered custom market share reports on prescriber data• Provided market specific Brand Diagnostics reporting• Enabled multi-language (East Asian Language) data handling capabilities• Provided ongoing support for 10 leading healthcare manufacturers data analysis requirements• Implemented 24* 7 global support and maintenance of all MIS applications.
The Solution
• Platform: Unix, Mainframe, Windows• Reporting Tools: Hyperion Suite, Custom Web Applications, Excel, SAS, MicroStrategy, SSRS, SSAS, Share Point services• Databases: Oracle, Essbase, SQL Server, Nettezza, VSAM, DB2• ETL Tools : Informatica, SSIS,SAS• Applications: SAP Financials, PeopleSoft HRMS, SFDC.
Technology Environment
www.hexaware.com | [email protected]
About HexawareHexaware is one of the leading, global providers of IT, Application, Infrastructure, BPO and Digital services. Our business philosophy of Shrink IT, Grow Digital allows customers to significantly shrink commodity IT spend while partnering with them to embrace digitalization. The Company focuses on key domains such as Banking, Financial Services, Capital Market, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation and Logistics. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in services like; Application support, development and maintenance, Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance (Testing), Infrastructure Management Services, Digital and Business Process Services. Founded in 1990, Hexaware has a well-established global delivery model armed with proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification. For additional information logon to: www.hexaware.com
India Headquarters152, Sector – 3Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel : +91-22-67919595Fax : +91-22-67919500
EU HeadquartersLevel 19, 40 Bank Street,Canary Wharf,London - E14 5NRTel: +44-020-77154100Fax: +44-020-77154101
APAC Headquarters180 Cecil Street,#11-02, Bangkok Bank Building,Singapore 069546Tel : +65-63253020Fax : +65-6222728
NA HeadquartersMetro 101, Suite 600,101 WoodAvenue South, Iselin,New Jersey - 08830Tel: +001-609-409-6950Fax: +001-609-409-6910
• Significant increase in the Y-o-Y productivity improvement where the same system with minimal change can be used to add data for new source systems, countries and markets• Centralized focus on global MIS by capturing information from operational data sources like SAP and CRM (Salesforce.com)• Decrease in the number of errors during manual preparation of data• Increase in the efficiency of data provided to the MIS team• Increase in the level of details provided to the users of commercial reports by designing Profit Center specific reports with all the required metrics• Facilitated availability of commercial reports for client management, to reflect D-o-D global revenue instead of the existing weekly reporting process.
Business Benefits
