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BUSINESS INTELLIGENCE SOFTWAREApril 2017

CONTENTS4678

3438

Introduction

Defining BI Software

The Quadrant

BI FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 SAP Business Objects

10 Tableau

11 Microsoft Power BI

12 BOARD

13 Pentaho

14 Domo

15 Cognos

16 Sisense

17 Looker

18 SAP Crystal Reports

19 SAS Visual Analytics

20 Klipfolio

21 QlikSense

22 TIBCOSpotfire

23 Dundas BI

24 Informer

25 Grow

26 Birst

27 Adaptive Discovery

28 Necto

29 TARGIT

30 Chartio

31 Databox

32 ClicData

33 iDashboards

4A P R I L 2 0 1 7

INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the Business

Intelligence market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the BI FrontRunners graphic, the Capability axis starts at 3.20 and ends at 4.30, while the Value axis starts at 3.20 and ends at 4.50.

To be considered for the BI FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.8 and a minimum value user rating score of 3.8. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.

I N T R O D U C T I O N

5A P R I L 2 0 1 7

Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.

» Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.

» Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.

» Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

6A P R I L 2 0 1 7

Business Intelligence (BI) software helps organizations make operational

decisions by enabling the analysis of historical performance data and other data sources. Software Advice’s FrontRunners quadrant is focused on the North American BI software market. We identify this set of core capabilities for the BI software category: custom dashboards and visual analytics.

In addition, we identify several related features that organizations purchasing BI software may also need or wish to consider: data preparation; data source connections; extract, transform and load (ETL); publishing/sharing; governance/metadata management; search-based data discovery; real-time alerts and notifications; advanced analytics; and mobile accessibility.

DEFINING BI SOFTWARE

7A P R I L 2 0 1 7

THE QUADRANT

Masters Leaders

Contenders PacesettersCapability Score

Valu

e Sc

ore

SAP Business Objects

Klipfolio

BOARD

SisenseLooker

Pentaho

Microsoft Power BI

Tableau

Cognos

Informer

Dundas

TIBCO Spotfire

QlikSense

SAS Visual Analytics

GrowBirst

Adaptive Discovery

SAP Crystal Reports

Domo

iDashboards

Databox

ClicData

TARGIT

Chartio

Necto

All products that qualify as FrontRunners are top performing

products in their market.

8M A R C H 2 0 1 7

BI FRONTRUNNERS INDEX

9 SAP Business Objects

10 Tableau

11 Microsoft Power BI

12 BOARD

13 Pentaho

14 Domo

15 Cognos

16 Sisense

17 Looker

18 SAP Crystal Reports

19 SAS Visual Analytics

20 Klipfolio

21 QlikSense

22 TIBCO Spotfire

23 Dundas BI

24 Informer

25 Grow

26 Birst

27 Adaptive Discovery

28 Necto

29 TARGIT

30 Chartio

31 Databox

32 ClicData

33 iDashboards

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDSAP BUSINESS OBJECTS

QUADRANT PLACEMENT: LEADERS

3.97 4.50

4.19 4.19

3.60 4.82

3.50 4.90

3.70 4.10

3.90 5.00

4.90 5.00

4.70

1.70

4.30

10

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDTABLEAU

QUADRANT PLACEMENT: LEADERS

3.88 4.46

4.24 4.20

3.55 4.73

2.80 4.70

4.30 4.90

3.50 4.70

4.70 4.70

4.00

3.30

2.00

11

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDMICROSOFT POWER BI

QUADRANT PLACEMENT: LEADERS

4.10 4.16

4.42 4.55

3.75 3.77

3.50 4.30

4.00 1.00

3.80 4.80

4.30 4.10

4.90

5.00

1.00

12

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDBOARD

QUADRANT PLACEMENT: LEADERS

4.12 4.08

4.58 4.66

4.00 3.50

3.50 3.60

4.50 3.70

3.33 3.90

3.60 3.10

3.20

2.10

4.40

13

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDPENTAHO

QUADRANT PLACEMENT: LEADERS

3.97 4.08

4.20 4.32

4.00 3.83

4.50 4.50

3.50 1.50

3.48 3.70

4.50 4.40

3.50

2.30

3.60

14

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDDOMO

QUADRANT PLACEMENT: PACESETTERS

4.21 3.83

4.14 3.88

4.65 3.77

4.50 3.70

4.80 2.90

3.90 4.30

3.70 4.00

3.70

3.20

5.00

15

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDCOGNOS

QUADRANT PLACEMENT: MASTERS

3.70 4.32

4.14 4.08

3.10 4.57

4.50 4.80

1.70 3.60

3.40 4.40

4.80 4.90

5.00

1.70

2.10

16

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDSISENSE

QUADRANT PLACEMENT: LEADERS

4.02 3.96

4.49 4.53

3.30 3.40

1.90 3.10

4.70 4.90

3.80 2.90

3.10 3.20

3.30

3.90

4.90

17

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

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FRONTRUNNERS SCORECARDLOOKER

QUADRANT PLACEMENT: LEADERS

3.94 4.03

4.64 4.72

2.60 3.35

3.50 3.30

1.70 2.50

3.90 4.00

3.30 3.50

3.10

4.50

4.70

18

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDSAP CRYSTAL REPORTS

QUADRANT PLACEMENT: MASTERS

3.48 4.41

3.96 4.26

2.50 4.57

1.90 5.00

3.10 2.90

3.50 4.90

5.00 4.80

4.70

1.20

3.10

19

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDSAS VISUAL ANALYTICS

QUADRANT PLACEMENT: MASTERS

3.73 3.96

4.04 4.17

3.00 3.75

3.50 4.10

2.50 1.20

3.85 4.50

4.10 4.30

4.40

2.80

4.10

20

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDKLIPFOLIO

QUADRANT PLACEMENT: PACESETTERS

4.00 3.67

4.50 4.73

3.45 2.62

1.90 2.80

5.00 3.30

3.58 1.00

2.80 2.90

2.70

4.10

4.70

21

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDQLIKSENSE

QUADRANT PLACEMENT: MASTERS

3.61 4.05

4.35 4.58

2.05 3.52

2.80 3.90

1.30 2.30

3.70 3.20

3.90 3.90

3.90

4.90

2.10

22

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDTIBCO SPOTFIRE

QUADRANT PLACEMENT: MASTERS

3.60 4.01

4.23 4.50

2.40 3.52

3.50 4.40

1.30 1.20

3.53 2.10

4.40 4.50

4.10

2.70

2.90

23

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDDUNDAS BI

QUADRANT PLACEMENT: CONTENDERS

3.72 3.78

4.57 4.51

3.10 3.05

4.50 2.90

1.70 4.80

2.65 2.10

2.90 2.80

2.30

1.50

3.90

24

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDINFORMER

QUADRANT PLACEMENT: CONTENDERS

3.69 3.81

4.87 4.89

2.90 2.73

3.50 2.40

2.30 3.30

2.10 3.50

2.40 2.40

1.50

2.40

2.10

25

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARD

GROW

QUADRANT PLACEMENT: CONTENDERS

3.60 3.68

4.36 4.44

2.95 2.93

1.00 2.70

4.90 4.30

2.75 3.30

2.70 2.30

2.40

2.40

3.50

26

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDBIRST

QUADRANT PLACEMENT: CONTENDERS

3.50 3.70

3.97 4.01

3.40 3.40

4.50 3.50

2.30 2.40

2.68 3.60

3.50 3.70

2.90

3.10

1.20

27

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDADAPTIVE DISCOVERY

QUADRANT PLACEMENT: CONTENDERS

3.30 3.76

4.22 4.22

1.50 3.30

1.30 4.00

1.70 2.50

3.28 2.10

4.00 3.60

3.60

2.80

2.70

28

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDNECTO

QUADRANT PLACEMENT: CONTENDERS

3.54 3.49

4.22 4.24

3.20 2.75

3.50 2.40

2.90 4.00

2.53 2.70

2.40 2.50

2.80

1.60

3.30

29

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDTARGIT

QUADRANT PLACEMENT: CONTENDERS

3.33 3.57

4.14 4.12

2.80 3.02

2.80 3.20

2.80 2.00

2.23 3.10

3.20 3.30

2.50

2.00

1.20

30

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDCHARTIO

QUADRANT PLACEMENT: CONTENDERS

3.46 3.40

4.35 4.59

2.55 2.22

1.90 2.30

3.20 1.60

2.60 2.10

2.30 2.50

1.60

4.40

2.10

31

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDDATABOX

QUADRANT PLACEMENT: CONTENDERS

3.54 3.30

4.80 4.87

2.85 1.73

1.30 1.00

4.40 4.30

1.73 1.70

1.00 1.20

1.30

1.00

3.60

32

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDCLICDATA

QUADRANT PLACEMENT: CONTENDERS

3.57 3.24

4.58 4.76

2.75 1.72

1.90 1.50

3.60 3.70

2.38 1.00

1.50 1.30

1.20

4.00

2.80

33

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

A P R I L 2 0 1 7

FRONTRUNNERS SCORECARDIDASHBOARDS

QUADRANT PLACEMENT: CONTENDERS

3.52 3.26

4.63 4.66

2.65 1.87

2.80 1.70

2.50 2.10

2.15 1.70

1.70 2.00

2.10

3.60

1.20

34A P R I L 2 0 1 7

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately

not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

RUNNERS UP

Active Intelligence

Adobe SiteCatalyst

Agency Analytics

Ahrefs

Akita

Alfresco One

Alteryx Designer

Amazon Cloud Search

AMI Enterprise Intelligence

Analytica

Analytics Plus

andara

AnswerRocket

AnyChart

AppAnnie

Appfluent Visibility

Appsee Mobile Analytics

Artesian

Artus

Aviso

Beyond Intelligence

BI360 Suite

Big Data BizViz

Big Data Informatica

BIME

Bonsai.io

BrandsEye

BrightGauge

Business Intelligence by Visibility

C-QRY

Centius

Chartist

ChartMogul

ChristianSteven BI Continuum

Clean & Match

35A P R I L 2 0 1 7

RUNNERS UP

Clear Analytics

ClickBase

CloverETL

Collibra

ComScore

Crashlytics

Crawl Monster

Crazy Egg

Crimson Hexagon

Cyfe

Dasheroo

Data Toolbar

DataCycle Reporting

Datadog Cloud Monitoring

Datameer

Datanyze

datapine

DataPlay

DataRPM

Datawatch Desktop

DBxtra

Decibel Insight

DecisionPoint

Discover Analytics

Docparser

Easy Insight

Envision

ERwin Data Modeler

EspressReport

EspressReport ES

Exact Macola

Exago

ExecuReports

Exponea

FAST by Aculocity

Fathom

FileFacets

Funnel

Gainsight

Geckoboard

Glimpse

GMDH Shell

GoodData

Google Analytics

Halo

Helical Insight

Hoopla

Hotjar

Hubble

Ideata Analytics

iFormBuilder

Iguana

Infogram

Infor BI

Information Value Management

36A P R I L 2 0 1 7

InsFocus BI

InsightSquared

Inspectlet

Izenda Business Intelligence

Jaspersoft

JMP

JReport

jsreport

Kissmetrics

Knowledge Vault

Lex Machina

Librato

List & Label

Localytics

Loom Systems

Megalytic

Mentimeter

Microsoft SQL Server - BI Edition

MicroStrategy Analytics

Mixpanel

Mouseflow

Mozenda

NetBase

Neural Designer

NinjaCat PPC

Numetric

Nuvi

OmniContext Personal Analytics

Omniscope

OneSoft Connect

Optimizely

Oracle Business Intelligence

PBL ScoreCard

Periscope

Phocas Software

Piwik PRO

PowerCenter

PriceGrid

Profitbase BI

QlikView

Qubole Data Service

quintly

Radius

Ranktab

Rapid Insight Analytics & Veera

RapidMiner

ReportGarden

ReportMiner

ReportServer

RESULTS.com

RJMetrics

Roambi Analytics

Sailthru

RUNNERS UP

37A P R I L 2 0 1 7

RUNNERS UP

sales-i

Salesforce Analytics Cloud

SAP HANA

SAP Lumira

SAP Master Data Governance

SAS Analytics Pro

Scribe Online RS

Segment

SessionCam

SetSight

SICASOFT SBI

Sidetrade Network

SimilarWeb Pro

Simply Measured

SiQueries Cloud BI

Slemma

Splunk Enterprise

SPSS

Stonefield Query

Stratum

Style Intelligence

SumAll

Sumo Logic

Swan.business

Swydo

Sysomos MAP

Tagetik

Talend

TapAnalytics

Teradata Database

ThoughtBuzz

TrueDash

Unomy

Visme

Viur

Vreze

WebAssurance

WebFOCUS

webKPI Business Intelligence Dashboards

Windward Solutions

Xtraction

Yellowfin

ZAP Data Intelligence

Zegami

Zoho Reports

Zoola Analytics

38A P R I L 2 0 1 7

The FrontRunners methodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

M E T H O D O L O G Y B A S I C S

39A P R I L 2 0 1 7

THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

40A P R I L 2 0 1 7

Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.

¨