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1-888-422-8149 www.globalknowledge.com © 2015 Global Knowledge Training LLC. All rights reserved. BTS-001 Business Transformation Services Solutions for a Revolutionary Marketplace Outside forces such as big data, cloud computing and a changing workforce are pushing organizations into restructuring how they operate. Global Knowledge’s expert consultants analyze skills and develop a customized solution to help you remain competitive, flexible and relevant within your industry. Benefits • Ensure adequate workforce skills to successfully manage change. • Increase efficiencies and cut costs. • Create a sustainable business. • Improve responsiveness for a better customer experience. • Grow revenue and expand market share. • One-stop resource for analysis, custom solutions and implementation.

Business Transformation Services06022015

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Page 1: Business Transformation Services06022015

1-888-422-8149 www.globalknowledge.com © 2015 Global Knowledge Training LLC. All rights reserved.

BTS-001

Business Transformation Services

Solutions for a Revolutionary MarketplaceOutside forces such as big data, cloud computing and

a changing workforce are pushing organizations into

restructuring how they operate. Global Knowledge’s

expert consultants analyze skills and develop a

customized solution to help you remain competitive,

flexible and relevant within your industry.

Benefits• Ensure adequate workforce skills to successfully manage change.

• Increase efficiencies and cut costs.

• Create a sustainable business.

• Improve responsiveness for a better customer experience.

• Grow revenue and expand market share.

• One-stop resource for analysis, custom solutions and implementation.

Page 2: Business Transformation Services06022015

1-888-422-8149 www.globalknowledge.com © 2015 Global Knowledge Training LLC. All rights reserved.

Start Your Organizational TransformationTo learn more about our services or customized solutions, call us at 888-422-8149.

Services

Needs AssessmentOur solutions consultants use on-site interviews, company research, stakeholder focus groups, industry best practices and marketplace demands to determine weaknesses and opportunities. You will get a detailed results report, roadmap and support for implementing transformation.

Skills Gap AnalysisWe will analyze job tasks and assess employees’ knowledge, skills and abilities to determine where the gaps lie. Then, we’ll tap our thousands of courses to develop learning solutions that will resolve any found weaknesses.

OnboardingEnsure your new employees adapt to corporate culture and con-tribute faster by working with our experts to design an effective orientation experience. Receive mentoring, coaching and a custom-ized portal to help your human resources department.

Learning Path DesignGive hiring managers the tools they need to attract and retain top talent with clearly defined pathways for employee promotion and training plans for existing employees. Our consultants can design individualized plans and develop role-specific criteria that will help standardize expectations companywide.

Core Competency DevelopmentWell-defined competencies help human resources and managers provide more effective feedback and budget for training resources. Work with Global Knowledge consultants to align job descriptions with the necessary skills employees need to succeed — skills like system administration, networking, communication and teamwork.

Added Value

Workforce SolutionsOur experts can take you through every stage of the transformation process from identifying challenges and opportunities to imple-menting a custom learning solution. From real-time virtual classes to on-site private group training, Global Knowledge can provide a variety of courses and other learning options in the delivery format that fits your needs and schedule.

SOLVEOur consultants use our unique five-step SOLVE™ Methodology to understand your needs and to define the right mixture of analysis, planning and training.

Business Transformation Services