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Live! Diagnosis
to Death
C a l i f o r n i a H o s p i C e a n d p a l l i a t i v e C a r e a s s o C i a t i o n
October 4-6, 2010Caesars Palace Hotel3570 Las Vegas Blvd., SouthLas Vegas, NV
Exploring the Continuum
from Palliative Care to Hospice
Annual ConferenceFinal Program
2
(End-of-Life Distance-Learning Guarantees Excellence)
NHPCO Webinars are live events featuring new insights, strategies and practice models to ensure the delivery
of quality hospice and palliative care. Held twice a month, NHPCO’s Webinars provide
clinicians and leadership staff with education, applications and outcomes needed to
take organizations to the next level. MP3s of Webinars are available for purchase, so you
can listen whenever it is convenient for you.
NHPCO’s End-of-Life Online (E-OL) offers online courses and
Webcasts that are convenient, efficient
learning experiences covering the latest
clinical, regulatory and management
trainings. Multimedia Webcasts featuring popular plenary
sessions from NHPCO’s acclaimed national conferences give
your organization access to national speakers. They are
available on-demand, right at your desk, in your conference
room — or wherever you have an Internet connection.
Instructor-Led Distance Learning Modules from the HospiceMDP and psychosocial courses provided in collaboration
with Mt. Ida College’s National Center for Death Education
offer virtual discussions, assignments and other interactive
learning experiences.
To learn more about NHPCO EDGE, visit us online at www.nhpco.org/edge
NHPCO EDGE is your portal to quality end-of-life distance-learning opportunities that fit any budget, schedule and organizational education needs.
(End-of-Life Distance-Learning Guarantees Excellence)
NHPCO Webinars are live events featuring new insights, strategies and practice models to ensure the delivery
of quality hospice and palliative care. Held twice a month, NHPCO’s Webinars provide
clinicians and leadership staff with education, applications and outcomes needed to
take organizations to the next level. MP3s of Webinars are available for purchase, so you
can listen whenever it is convenient for you.
NHPCO’s End-of-Life Online (E-OL) offers online courses and
Webcasts that are convenient, efficient
learning experiences covering the latest
clinical, regulatory and management
trainings. Multimedia Webcasts featuring popular plenary
sessions from NHPCO’s acclaimed national conferences give
your organization access to national speakers. They are
available on-demand, right at your desk, in your conference
room — or wherever you have an Internet connection.
Instructor-Led Distance Learning Modules from the HospiceMDP and psychosocial courses provided in collaboration
with Mt. Ida College’s National Center for Death Education
offer virtual discussions, assignments and other interactive
learning experiences.
To learn more about NHPCO EDGE, visit us online at www.nhpco.org/edge
NHPCO EDGE is your portal to quality end-of-life distance-learning opportunities that fit any budget, schedule and organizational education needs.
Welcome
to Las Vegas!
3
A welcome from the CHAPCA Board President
We are so glad that you have joined us for our 2010 California Hospice and Palliative Care Conference. CHAPCA is known for offering quality education for hospice staff, volunteers, and administrators and this year’s program builds on that tradition. We feel that this year’s theme: Live! Diagnosis to Death, is a timely response to current concerns regarding the coordination and quality of the continuum of care for our patients and their families. Over the last year, the Education Committee, ably chaired by Dr. Jim McGregor, has been meeting to develop program content and to select innovative and practical presentations that respond to the needs of each discipline of the hospice team. We have been gratified by the high caliber of workshop proposals reviewed by our committee.
We are thrilled to have Frank Ostaseski open this year’s conference on Tuesday morning. Frank is a dynamic, original, and visionary workshop leader. His public programs throughout the United States and Europe have introduced thousands to the practices of mindful and compassionate care of the dying. On Wednesday, we will hear the latest on health care reform and its impact on hospice from Judi Lund Person, NHPCO’s Vice President of Regulatory Affairs. Judi’s hands-on experience with public policy gives her an insider’s perspective you won’t want to miss! In between general sessions, more than 30 individual workshops will cover a wide range of issues hospice staff needs to know to stay current with the concerns facing our patients and their families.
In addition to program content, we have built in time for networking and for just plain fun. Plan to join us for our opening reception in this year’s newly designed exhibit hall on Monday night, and end your busy day on Tuesday by joining the CHAPCA and California Hospice Foundation boards at our annual directors’ reception. The NHPCO Bookstore will be open through the conference for you to stock up on your reading for the year. And, of course, the conference location, in the heart of the Las Vegas Strip, is a great place to play. From the shows and music, to shopping, fine dining, sports and the casinos, Las Vegas has something for everyone.
Please enjoy this special opportunity to learn, relax, and renew your spirit!
Susan PlummerCHAPCA President
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2010 CHAPCA Board of Directors
Susan Plummer, PhD, MFT, MSWPresidentHospice of Santa Barbara, Inc.
Suzi Johnson, RN, MPHVice President & Region 8 DirectorSharp HospiceCare
Scott German, CPA, Treasurer
Ann PomperSecretary & Region 5 DirectorHospice of Santa Cruz County
Sally Adelus, RN, SRN, DNImmediate Past PresidentHospice of the Valley
Vanessa Bengston, RN, CPHQRegion 9 DirectorHospice of the Foothills
Audrey FlowerRegion 2 DirectorMadrone Hospice, Inc.
Ann Hablitzel, RN, BSN, MBA, ACHPNRegion 6 DirectorHospice Care of California
James Hallenbeck, MDPalliative Care RepresentativeV.A. Palo Alto Health Care System, Hospice Care Center
Shoshana Helman, MDCommunity MemberSanta Clara Valley Medical Center
Sandra Lew, LCSWRegion 1 DirectorHospice by the Bay – Marin
Martin McDonough, PharmDAssociate Member RepresentativeOutcome Resources, Inc.
James McGregor, MDCommunity MemberSutter VNA & Hospice
Juliana Mendlen, RNCommunity MemberLightBridge Hospice, LLC
Dawn MetcalfeCommunity MemberNathan Adelson Hospice
Carolynn Peterson, RN, MS, AOCNRegion 3 DirectorCommunity Hospice, Inc. – Modesto
Patricia A. Shader, RN, BSNProfessional Member RepresentativeThe Elizabeth Hospice
MaryBeth WaddingRegion 7 DirectorVitas Innovative Hospice – Inland Empire
2010 CHAPCA Education Committee
James McGregor, MD, ChairSutter VNA & Hospice
Sally Adelus, RN, SRN, DNHospice of the Valley
Carlene Bettencourt, RNCommunity Hospice, Inc. – Modesto
Dennis Cox, LCSW, MSWSutter VNA & Hospice – Roseville
Betsy Gornet, RNSutter VNA & Hospice – Emeryville
Judy HammerNathan Adelson Hospice
Catherine McGregor, RN, MSNCoalition for Compassionate Care
Penny V. Phillips, MA, MDiv, BCCV.A. Palo Alto Health Care System, Hospice Care Center
Susan Plummer, PhD, MFT, MSWHospice of Santa Barbara, Inc.
E. Alessandra Strada, PhDBeth Israel Medical Center
CHAPCA & CHF Staff
Susan Negreen, CAEPresident/CEO
Bonnie Abramson, CMPDirector of Membership Services
Randy SantosAdministrative Assistant
Index to AdvertisersBroda Seating ............................................ 15
C3 ............................................................. 11
Hospice of the Valley .................................. 22
IIAM ........................................................... 27
National Hospice & Palliative Care Organization ................................................ 2
National Hospice & Palliative Care Organization .............................................. 32
New West .................................................. 12
Outcome Resources ................................... 21
Sacred Vigil Press ...................................... 28
Science Care ............................................. 25
Southwest Technologies............................... 7
Wise Hospice Options ................................ 31
ContentsPresident’s Message .............. 3General Information ................. 5Schedule at a Glance ............. 8Keynote Speakers ................ 10Program by Day ................... 14Faculty List ........................... 23Exhibitor List ......................... 26Hotel Meeting Rooms ........... 29Exhibit Hall Floor Plan ............ 30
REGISTRATION/INFORMATION DESK HOURSThe Registration/Information Desk will be open dur-ing the following times:
Sunday October 3 .............. 3:00 p.m. – 6:00 p.m.Monday, October 4 ..............8:00 a.m. – 5:30 p.m.Tuesday, October 5 .............8:00 a.m. – 5:30 p.m.Wednesday, October 6 ........8:00 a.m. – 5:15 p.m.
Name Badges and TicketsYour name badge is your admission ticket to most sessions. Please wear your badge at all times during the conference. Registration material and badges will be distributed during registration hours. Attendees will be able to pick up their own packet only. Tickets, as well as your name badge, are required for admis-sion to the luncheons and pre-conference sessions.
Your Comfort is Our ConcernHotel staff does their best to provide a comfortable climate for our conference, however, sometimes it may be warmer or cooler than you prefer. Please layer your clothing to give you options.
Cell Phones and PagersConference attendees are requested to turn off cell phones and pagers, or set them to vibrate mode dur-ing workshop sessions. Individuals talking on cell phones during workshop sessions will be asked to leave the room.
Message CenterA Conference Message Center has been set up in the CHAPCA Registration Area. Please check the mes-sage board periodically for program changes and announcements.
What Does That Colored Dot Mean?Do you have a colored dot on your conference badge? That means you’ve paid your $15 continuing educa-tion certificate fee. If you want continuing education or attendance certificates and don’t have a dot, come by the CHAPCA Registration Desk and pay your fee.
Smoking PolicyFor the comfort and health of all attendees, smoking is not permitted at any CHAPCA function. This policy includes general sessions, concurrent sessions, meals, social functions, meetings and in the exhibit hall.
Exhibit HallA variety of up-to-date products and services will be on display by conference exhibitors. The Exhibit Hall will be open Monday, October 4, from 5:00 p.m. to 6:30 p.m., and again on Tuesday, October 5, from 9:30 a.m. to 6:30 p.m. This revised format will allow attendees more unopposed time to visit with exhibi-tors. Don’t miss the fun as we offer special receptions and vendor prizes in the Exhibit Hall.
NHPCO BookstoreWhile you’re at the conference visit the NHPCO Bookstore. A variety of books, tapes, and Novem-ber Hospice Month products will be available for sale throughout the conference. Avoid shipping and han-dling costs by picking up your favorite items while at the conference. The Bookstore will be open during the following hours:
Monday ............................... 5:00 p.m. – 6:30 p.m.Tuesday ...............................9:30 a.m. – 6:30 p.m.Wednesday ..........................8:00 a.m. – 2:00 p.m.
General
Information
5
General InformatIon6
Annual Membership MeetingAnnually, CHAPCA conducts a meeting of the mem-bership in conjunction with the conference. The 2010 Annual Meeting will be held on Wednesday, October 6, 2010, during the Awards Luncheon. CHAPCA mem-bers are invited to participate in this meeting. This is your opportunity to hear from the leadership and to express your interests. While everyone may attend this meeting, only provider members are eligible to vote. Onsite, one representative from each provider member will be asked to sign in at the registration desk in order to receive a voting delegate ribbon.
Workshop HandoutsHandouts from the various workshop are available on the CHAPCA website, www.calhospice.org/educa-tion/annual_conference.php
(PHOTO CREDIT: LAS VEGAS NEWS BUREAU)
Thank
You to our
conference
sponsors
VA Workshop ScholarshipsUnited States Department
of Veterans Affairs
Monday Evening Grand Opening Reception
C3
Tuesday Evening Directors’ Reception
Outcome Resources, LLC
Tote Bags Outcome Resources, LLC
Badge HoldersOutcome Resources, LLC
Tuesday Luncheon Co-SponsorHospice & Community Care Insurance Services (HCCIS)
The Corridor Group
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Schedule
at a GlanceSUNDAY, OCTOBER 3, 2010
1:30 p.m. – 5:30 p.m. CHAPCA Board of Directors Meeting 3:00 p.m. – 6:00 p.m. Registration Open 6:30 p.m. – 9:30 p.m. CHF Board of Trustees Meeting
MONDAY, OCTOBER 4, 2010
8:00 a.m. – 5:30 p.m. Registration Open 8:30 a.m. – 4:45 p.m. Concurrent Pre-Conference Seminars PC1 Hospice & Palliative Nursing Care – Review Course
Catherine McGregor, RN, MSN; James McGregor, MD; Dennis Cox, LCSW PC2 VA and Hospice: Working Together
Ann Hablitzel, RN, ACHPN; Michelle Gabriel, RN, MS, ACHPN; Julia Kasl-Godley, PhD; Kimberly E. Hiroto, MA; Kendra Deja, RN, NP; Gary Hsin, MD; Sheila Kennedy, MSW, LCSW; Jane Bush, RN
8:30 a.m. – 11:45 a.m. Concurrent Pre-Conference Seminars PC3 Topical and Transdermal Therapies for Symptom Palliation: Utility, Limitations and
Future Opportunities Neal E. Slatkin, MD, DABPM; Michelle Rhiner, RN-BC, MSN, GNP-BC, CCM, ACHPN
PC4 Managing Conflict: A Practical Approach Claire Tehan, MA 1:30 p.m. – 4:45 p.m. Pre-Conference Seminar PC5 Heart of the Great Matter Frank Ostaseski 5:00 p.m. – 6:30 p.m. Grand Opening, Exhibits; Reception with Exhibitors
TUESDAY, OCTOBER 5, 2010
8:00 a.m. – 5:30 p.m. Registration Open 8:30 a.m. – 9:30 a.m. Keynote Address #1: Being a Compassionate Companion Frank Ostaseski 9:30 a.m. – 10:30 a.m. Break - Exhibit Hall Open 10:30 a.m. – 12:00 p.m. Concurrent Education Seminars 2A Adjuvants: Pain Management Beyond the Analgesics David Bougher, BSN 2B Pain: From Diagnosis to Death
Penny V. Phillips, MA, MDiv, BCC; Sheila Kennedy, MSW, LCSW; Jane Bush, RN2C Conditions of Participation: Managing Drugs and Biologicals – Best Practices
John Redden, PharmD, RPh, CPG 2D Approaches to Social Work Ethical Decision Making Steve R. Wilson, PhD, LCSW; Lisa K. Jennings, PhD, LCSW
2E Truth and Possibilities: Honoring the Process and Patient During Hospice Discharge Vanessa Little, DO; Emmah Smyth, MA, CMP; Jodi A. Mallare, RN; Therese Cohen, MSW 12:00 p.m. – 1:30 p.m. Visit the Exhibit Hall – Lunch Available 1:45 p.m. – 3:15 p.m. Concurrent Education Seminars 3A Methadone Use in Patients with Intractable Neuropathic Pain Glenn M. Panzer, MD, CMD 3B Walking With Care Together: Changing the Educational Paradigm Paula McMenamin, MSW 3C Hospice Inpatient Care: Options in Today’s Market
Holly Swiger, PhD, MPH, RN; Brenda G. Klutz; Audrey Flower; Sharon O’Mary, RN, MN; Vanessa Bengston, RN, CPHQ
3D Sitting With the Dying: The Hospice Vigil Mary McInnes, RN, CHPN
3E Death After Life OR Life After Life? Penny V. Phillips, MA, MDiv, BCC 3:15 p.m. – 3:30 p.m. Break 3:30 p.m. – 5:00 p.m. Concurrent Education Seminars
4A Aromatherapy as an Effective Adjunct Treatment in Symptom Management Lisa Browder, BFA 4B Palliative Care & Intensive Care: Collaboration and Cultural Transformation Gary Hsin, MD; Michael Nisco, MD, DABFP, DABHPM 4C Regulatory Updates Judi Lund Person, MPH 4D Facilitating True Quality of Life: Counseling the Hospice Patient Teri Collet, ACSW, LCSW, ACHP-SW. BSW. MSW 4E End-of-Life Donation Options and the Role of the Hospice Professional Kristin Dorn, BA; Roger Kelvin Satcher 5:00 p.m. – 6:30 p.m. Directors’ Reception. Exhibit Hall closes for 2010.
WEDNESDAY, OCTOBER 6, 2010
8:00 a.m. – 5:15 p.m. Registration 8:30 a.m. – 10:00 a.m. CHAPCA Gathering with Nevada Hospice Providers 8:30 a.m. – 10:00 a.m. Concurrent Education Seminars 5A When Your Patient is a Substance Abuser G. Jay Westbrook, MS, RN, CHPN 5B Interpretation and Palliative Care in the Public Hospital Setting
Anne Kinderman, MD; Heather A. Harris, MD; Nora Gonzalez, BA, MSW, LCSW 5C How Low Can You Go? AR Turnover in the Low 30’s Michelle Hope Martinez, MBA; Julie Ann Corbin 5D The Complexities of Child Loss Laura Larson, LCSW 5E PIP Up The Volume, Quality Matters! Katherine Weyandt, RN, BSN; Darren R. Bertram, JD 10:00 a.m. – 10:15 a.m. Break 10:15 a.m. – 11:45 a.m. Concurrent Education Seminars 6A Complex Symptom Management: End of Life Care Karla Anderson, PharmD 6B Transforming Healthcare: Advance Care Planning – A New Model Suzi K. Johnson, MPH, RN; John Tastad, BS 6C Effective Marketing to Physicians to Overcome Barriers to Referrals Kristin M. Jordan, MBA; Maggie Chipman, MBA
6D Perinatal Hospice: Connecting the Heart, Life and Spirit to the Perinatal Diagnosis Kathy Cromwell, BSW, MSW 6E Harmony in IDG: Adding Music Therapists to the Team
Gina Andres, BSW, MSW, LCSW, CHA; Russell Hilliard, PhD, LCSW, LCAT, MT-BC; Andrea Scheve, MM, HPMT, MT-BC; Rebecca Thompson, BA, MT-BC
11:45 a.m. – 1:45 p.m. Awards Luncheon/Plenary Session #7 – Judi Lund Person, MPH 1:45 p.m. – 3:15 p.m. Concurrent Education Seminars
8A Challenging Palliative Cases: Expert Advice Gary Buckholz, MD; Rosene D. Pirrello, RPh; Arlene Cramer, APRN-FNP, AHPCN 8B Introducing California’s New Pediatric Palliative Care Benefit
Devon Dabbs, BA; Leslie Adams, MSW, LCSW 8C Partnering with Nursing Homes to Transform End-of-Life Care Judy Citko, JD; Jill Mendlen, RN 8D Continuing Bonds: Where They May Lead Annette Childs, PhD, MSW, BA 8E Ethical Issues in the Care of Dementia Patients Lisa Maddox, Esq., JD, MA, MDiv, MS 3:15 p.m. – 3:30 p.m. Break 3:30 p.m. – 5:00 p.m. Concurrent Education Seminars 9A The Lewy Body Spectrum: The Hospice Challenge Patricia Gifford, MD
9B Incorporating the National Consensus Guidelines into Building a Nurse Driven, Outcome Based, Innovative Palliative Care Program
Vicki A.Koceja RN, BSN, MBA, OCN, FAAMA, BC, PhD 9C Transdisciplinary Model: A Better Way to Go! Laura Koehler, LCSW; Ann McEntee, MS
9SCHeDUle at a GlanCe
10
FRANK OSTASESKI will open this year’s conference. In 1987, Frank helped form the Zen Hospice Project, the first Buddhist hospice in America. In 2004, he created Metta Institute to broaden this work and seed the culture with innovative approaches to end-of-life care that reaf-firm the spiritual dimensions of dying. A primary project of Metta Institute is the End-of-Life Care Practitioner Program that Frank leads with faculty members Ram Dass, Rachel Naomi Remen, MD, and many others.
Frank is a dynamic, original, and visionary workshop leader. His public programs throughout the United States and Europe have introduced thou-sands to the practices of mindful and compassionate care of the dying.
His groundbreaking work has been widely featured in the media, includ-ing the Bill Moyers television series On Our Own Terms, the PBS series With Eyes Open, The Oprah Winfrey Show, and in numerous print pub-lications. In addition to being a Buddhist teacher, Frank is a consultant to several healthcare organizations, and he co-chaired the Robert Wood Johnson Foundation's Last Acts Spirituality Committee. Frank is also the author of the Being A Compassionate Companion audio series.
In 2001, Frank was honored by the Dalai Lama for his years of compas-sionate service to the dying and their families. In 2003, he was named one of America's 50 most innovative people by the AARP magazine.
Keynote
Speakers
Frank Ostaseski
“The reflection on death
is life-affirming. When we
come into contact with the
precariousness of life, we
also begin to appreciate
how precious it is, and then
we want to live more fully.”
Tuesday, October 5, 2010
8:30 a.m. – 9:30 a.m.
11
12
Changingviews
of whathospice care
can do.
In the face of fl at or declining reimbursements,a recognizable identity can be critical to the survival of your organization and ultimately the long-term viability of quality end-of-life care for the peoplethat need your specialized help. Increased census, earlier referrals, positive media
attention, more website traffi c, as well as improved recruitment and retention of highly qualifi ed staff and volunteers are just some of the benefi ts that result from strategic marketing. When you are ready to help change some views...call New West.
Call (502) 891-2500 or visit newwestagency.com/hospice to learn more.
NW Hospice Ad_7.5x10_4c.indd 1 9/15/10 11:18:56 AM
KeYnote SPeaKerS
Awards Luncheon
Wednesday, October 6, 2010
11:45 a.m. – 1:45 p.m.
Judi Lund Person, MPHWhat Does Health Care Reform Really Mean for Hospice?
Judi Lund Person serves NHPCO as the Vice President of Compliance and Regulatory Leadership.
Judi graduated with honors with a BSW degree from the University of North Carolina at Greensboro and a Masters degree in Public Health from the University of North Carolina at Chapel Hill. Prior to joining NHPCO, she was Executive Director of Hospice for the Carolinas, and served on the NHPCO Board of Directors for six years. She has both chaired and served on numerous national committees, including the legislative task force and the AIDS resource committee. A winner of the prestigious “Peter Keese Award” for the advancement of hospice care in North Carolina, she also led Hospice for the Carolinas to four national awards, including the 1993 NHO Presidents Award for Excellence in Educational Programming.
Wednesday’s Awards Luncheon will also honor this year’s winners of the Pierre Salmon Award and the Innovations in Hospice Award. The luncheon will take place beginning at 11:45 a.m. on Wednesday, October 6.
13
Program
By DaySUNDAY, OCTOBER 3, 2010
1:30 p.m. – 5:30 p.m.California Hospice & Palliative Care Association Board MeetingSORRENTO
3:00 p.m. – 6:00 p.m.Registration OpenOFFICE 4
6:30 p.m. – 9:30 p.m.California Hospice Foundation Board MeetingTBA
MONDAY, OCTOBER 4, 2010
8:00 a.m. – 5:30 p.m.Registration OpenOFFICE 4
8:00 a.m. – 9:00 a.m. 10:00 a.m. – 10:15 a.m.3:00 p.m. – 3:15 p.m.Coffee for Pre-Conference SessionsPISA/PALERMO HALLWAY
8:30 a.m. - 4:45 p.m.
PRE-CONFERENCE WORKSHOPSA separate registration fee is required for the following programs.
PC1 – Hospice & Palliative Nursing Care – Review CourseVERONAFaculty: Catherine McGregor, RN, MSN; James McGregor, MD; Dennis Cox, LCSW
This course presents an overview of end-of-life nursing care as provided in the hospice or palliative care setting. The major sources for content are the End-of-Life Nursing Educa-tion Consortium (ELNEC) Training Program and the Core Cur-
riculum for the Generalist Hospice and Palliative Nurse. This course will assist nurses to prepare for the Hospice and Pal-liative Nurse Certification Examination. The specific content covered is based upon detailed content outline in the most recently published Certification Examination for Hospice and Palliative Nurses Candidate Handbook. Please note: Atten-dance at this workshop DOES NOT guarantee a passing score on the examination. This workshop is also useful for any hospice or palliative nurse looking for basic information on the major aspects of end-of-life care.Audience: Intermediate - RNContinuing Education Hours: 6
PC2 – VA and Hospice: Working TogetherTURINFaculty: Ann Hablitzel, RN, ACHPN; Michelle Gabriel, RN, MS, ACHPN; Julia Kasl-Godley, PhD; Kimberly E. Hiroto, MA; Kendra Deja, RN, NP; Gary Hsin, MD; Sheila Kennedy, MSW, LCSW; Jane Bush, RN
One in four dying Americans is a Veteran. California has one of the largest veteran populations in our nation. This course will provide attendees with the knowledge and tools to assess the unique needs of veterans. By recognizing their needs and effective ways to meet those needs, you will be better prepared to improve the quality of end-of-life care for veterans and their families.Audience: Intermediate – Administrators/Staff Interested in Working with the V.A. SystemContinuing Education Hours: 6
8:30 a.m. - 11:45 a.m.
PRE-CONFERENCE WORKSHOPS
PC3 – Topical and Transdermal Therapies for Symptom Palliation: Utility, Limitations, and Future OpportunitiesTREVIFaculty: Neal E. Slatkin, MD, DABPM; Michelle Rhiner, RN-BC, MSN, GNP-BC, CCM, ACHPN
The oral route of medication administration is generally preferred for most therapeutic purposes, since it is often the most flexible for dose titration and adjustment, as well as usually being the most extensively studied, convenient, and inexpensive. However, there are multiple actual and poten-tial limitations to the oral route of delivery. These may occur based upon the patient’s medical condition, the specific
14
ProGram bY DaY
indications for treatment, and the biophysical nature of the therapeutic agent. To address these and other concerns, both topical and transdermal treatments are often utilized for symptom management in palliative care and hospice. In this seminar we will distinguish between the intent of topical and transdermal treatments, exploring the rationale and limita-tions of each approach. The evidence base bearing upon the topical application of medications most commonly used in the hospice setting will be reviewed, the strengths and limita-tions of this route of administration highlighted, and research opportunities explored. Special attention will be given to the treatment of malignant and non-malignant conditions of cutaneous pain, and the potential value of topical analgesia in these settings. Brief mention will also be given to other routes of drug administration, such as inhalation. Although the emphasis will be on practical clinical therapeutics, sup-ported by illustrative case examples, basic foundational con-cepts will also be explored. These will include a brief review of the anatomy and physiology of the skin and the potential barriers posed to transcutaneous medication delivery. Finally, investigational approaches to optimizing this route of medi-cation delivery will be explored.Audience: Intermediate – Clinical MD/RN; Palliative CareContinuing Education Hours: 3
PC4 – Managing Conflict: A Practical ApproachPISAFaculty: Claire Tehan, MA
Conflict in life is inevitable. Whether in the workplace, home, or social gatherings, conflict results from the fact that people have different goals, needs, desires, and ideas. What separates useful conflict from destructive conflict is how individuals respond when the conflict occurs. Ineffective and harmful responses to conflict can be avoided, and effective and beneficial responses to conflict can be learned.Audience: Intermediate – Administrative, Management, Clinical MD/RN; Psychosocial/Spiritual Continuing Education Hours: 3
1:30 p.m. - 4:45 p.m.
PRE-CONFERENCE WORKSHOP
PC5 – Heart of the Great MatterPISAFaculty: Frank Ostaseski
“Be aware of the Great Matter of Birth and Death. Life passes swiftly, Wake Up, Wake Up! Do not waste this life.”
The tragedy I have witnessed in dying is not that life is impermanent or sometimes cut sort, but that we often only see in hindsight what really matters. It is a bittersweet teach-ing that reveals both the precarious and precious nature of our life. It illuminates what is most important and reminds us all that we do not have time to waste.
Within the suffering, the dependency, the confusion and fear that arise with loss or dying there are also the seeds of grace. These transitions are often uncomfortable, confronting old patterns, uprooting treasured beliefs, and challenging our very identity. They leave us feeling uncertain, frequently with a heightened sense of vulnerability. At the same time they offer
an extraordinary opportunity for growth, true freedom, and the exchange of love and compassion. This experiential work-shop will explore ways of consciously utilizing the encounter with loss and death to encourage the movement from tragedy to transformation. Weaving together moving stories, Buddhist and other contemplative practices, and good common sense developed over 25 years at the bedside. Frank will help us to see that accompanying the dying is much more than a medi-cal event or providing appropriate care. It is a spiritual prac-tice that help everyone wake up to life!Audience: Intermediate – ALLContinuing Education Hours: 3
5:00 p.m. – 6:30 p.m.Grand Opening ReceptionMILANO BALLROOMSponsored by C3
TUESDAY, OCTOBER 5, 2010
8:00 a.m. – 5:30 p.m.Registration OpenOFFICE 4
8:00 a.m. – 9:00 a.m.Morning CoffeePISA/PALERMO HALLWAY
-Provide long term comfort
-Aid in pain management
-Improve quality of life and dignity
-Provide pressure redistribution
Let us help you offer the best care and compassion for your hospice residents.
Contact us for a free in-service!1-800-668-0637
www.seatingisbelieving.com
The Ideal Choice for Hospice Care
315
16 ProGram bY DaY
TUESDAY, OCTOBER 5, 2010 continued
8:30 a.m. – 9:30 a.m. Keynote Address - Being a Compassionate CompanionNEOPOLITAN I & II
Frank Ostaseski This plenary session explores the
essential aspect of compassion and its integral role in healing. Compassion is that innate capacity that enables each of us to sensitively open to suffering. Part of the beauty and function of com-passion is how it establishes a trustwor-thy connection, supports mutual well
being, companions what we fear is intolerable, and allows us to stay present in the territory of unanswerable questions. In the relationship with those we serve, the practice of com-passion is equally important to good pain management or symptom control. Yet, rarely is it acknowledged as our most available and effective resource, offering immeasurable value to all interventions. Without the presence of compassion, caregiving becomes a series of mechanical or technological efforts that exhaust everyone and heals no one. Frank will discuss how to sustain the fearless receptivity of compas-sion and draw on his experience as both patient and care-giver to illustrate its impact on those facing life threatening illness and loss.Audience: Intermediate – ALL
9:30 a.m. – 6:30 p.m.ExhibitsNHPCO Marketplace BookstoreMILANO BALLROOM
9:30 a.m. – 10:30 a.m.Coffee Break with the ExhibitsMILANO BALLROOM
10:30 a.m. – 12:00 p.m.CONCURRENT EDUCATiON SEMiNARS
2A – Adjuvants: Pain Management Beyond the AnalgesicsVERONAFaculty: David Bougher, MD
This session will take a comprehensive look at the major categories of adjuvants and their utilization in end-of-life pain management. Participants will understand the pharmacoki-netics and pharmacodynamics of these important medica-tions as well as the general principles.Audience: Intermediate – Administrative; Clinical
2B – Pain: From Diagnosis to DeathPALERMOFaculty: Penny V. Phillips, MA, MDiv, BCC; Sheila Kennedy, MSW, LCSW; Jane Bush, RN
This interactive workshop, led by an interdisciplinary panel, will provide practical information on the nature of pain beginning with the palliative care diagnosis to the inpatient hospice unit. This presentation will benefit all those who work in multidisciplinary care teams.Audience: Intermediate – Clinical; Psychosocial/Spiritual
2C – Conditions of Participation: Managing Drugs and Biologicals – Best PracticesPISAFaculty: John Redden, PharmD, RPh, CPG
This program focuses on meeting the CoPs with regard to managing drugs and biologicals. Topics covered include ordering, dispensing, labeling, disposing, storing, and admin-istering these agents. We will also discuss state and federal requirements regulating the procurement of medications.Audience: Intermediate – Clinical MD/RN; Administrative
2D – Approaches to Social Work Ethical Decision MakingTREVIFaculty: Steve R. Wilson, PhD, LCSW; Lisa K. Jennings, PhD, LCSW
Making sound ethical decisions requires sensitivity to the ethical issues presented and a method for exploring aspects of a decision. This includes weighing both medical and social work considerations that impact our course of action. This presentation will demonstrate a model for ethical decision-making vital to effective social work practice.Audience: Intermediate – Psychosocial/Spiritual
2E – Truth and Possibilities: Honoring the Pro-cess and Patient During Hospice DischargeTURINFaculty: Vanessa Little, DO; Emmah Smyth, MA, CMP; Jodi A. Mallare, RN; Therese Cohen, MSW
Effective hospice discharge planning includes integration and optimization of ethical principles, national regulations, interdisciplinary collaboration, staff education, and excellent clinical documentation. The process can be complex and emotional for the patient, family and hospice staff. This pre-sentation will offer sensitive communication skills and admin-istrative tools to facilitate successful hospice discharges.Audience: Intermediate – Administrative; Clinical MD/RN; Bereavement; Psychosocial/Spiritual; Palliative Care
12:00 p.m. – 1:30 p.m.Strolling Lunch in the Exhibit HallMILANO BALLROOM
This time is set aside for you to enjoy a lite lunch and to visit with this year’s exhibitors in their new format.Co-sponsored by Hospice and Community Care Insurance Services (HCCIS) and the Corridor Group
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1:45 p.m. – 3:15 p.m.CONCURRENT EDUCATiON SEMiNARS
3A – Methadone Use in Patients with intractable Neuropathic PainVERONAFaculty: Glenn M. Panzer, MD, CMD
Many are unaware of the benefits and risks associated with methadone. Recognizing how methadone helps neuro-pathic pain can prove to be an excellent alternative to symp-tom management. By attending this presentation you will have a better understanding of methadone and a plan for introducing or converting your patients.Audience: Intermediate – Clinical MD/RN
3B – Walking With Care Together: Changing the Educational ParadigmTURINFaculty: Paula McMenamin, MSW
San Diego Hospice & the Institute for Palliative Medicine is pioneering an innovative educational approach by provid-ing training to long-term care facilities in 15-minute training sessions followed by bedside mentoring. This exciting pilot seeks to change the experience of LTC residents by enhanc-ing quality of life and comfort.Audience: Intermediate – Palliative Care
3C – Hospice inpatient Care: Options in Today’s MarketTREVIFaculty: Holly Swiger, PhD, MPH, RN; Brenda G. Klutz; Audrey Flower; Sharon O’Mary, RN, MN; Vanessa Bengston, RN, CPHQ
Hospice inpatient care is a mandatory level of care, yet securing contracts and/or operating hospice facilities is filled with challenges. Creative options and alternatives will be pre-sented and a panel of seasoned professionals will answer your questions. This program will include a review of the fed-eral and state requirements for contracting and operating a hospice inpatient unit.Audience: Intermediate-Administrative
3D – Sitting With the Dying: The Hospice VigilPISAFaculty: Mary McInnes, RN, CHPN
This presentation provides an overview of the physical characteristics of the dying process and weaves Jerral Sapi-enza’s “Urgent Whispers” into the discussion for those hold-ing vigil. These characteristics help provide the opportunity to be intentionally present and open to the experience in a way that encourages profound growth for the companion and quiet comfort for the dying.Audience: Basic – Volunteer/Volunteer Coordinators; Hospice Aides; Psychosocial/Spiritual
3E –Death After Life OR Life After Life?PALERMOFaculty: Penny V. Phillips, MA, MDiv, BCC
The presenter will share spiritual and medical issues learned in recent travels to Nepal and Tibet. A comparison of end-of-life environments will be presented and partici-pants will share their experiences of Central Asian commu-nities. How can we serve those who appear to be so differ-ent from the dominant culture?Audience: Intermediate – Clinical; Psychosocial/Spiritual
3:15 p.m. – 3:30 p.m.Coffee BreakMILANO BALLROOM
3:30 p.m. – 5:00 p.m.CONCURRENT EDUCATiON SEMiNARS
4A – Aromatherapy as an Effective Adjunct Treatment in Symptom ManagementVERONAFaculty: Lisa Browder, BFA
This session addresses the growing interest in the use of essential oils for symptom management and will discuss ways aromatherapy is being used for an array of symptoms including nausea, constipation, pruritis, respiratory difficul-ties, anxiety and the challenges, both practical and legal, of introducing therapeutic essential oils into a clinical setting.Audience: Intermediate – Administrative; Clinical MD/RN
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4B – Palliative Care & intensive Care: Collaboration and Cultural TransformationTURINFaculty: Gary Hsin, MD; Michael Nisco, MD, DABFP, DABHPM
The intensive care unit is the locus of serious morbidity and mortality in the hospital, and yet ICU’s are NOT designed to be a palliative care unit nor a hospice ward. In this session we will begin by addressing barriers and challenges in work-ing with the ICU. Through brainstorming exercises and audi-ence participation we will identify where palliative care and intensive care differ, but more importantly where the goals align. We will also discuss how to create buy-in by identify-ing what matters to the ICU and hospital, and explore their wants, needs, and fears. We will share with the audience examples and models of palliative care and intensive care collaborations from the literature as well as our own experi-ence as palliative care providers working with the ICU. The focus is not just on the “what.” but on the “how.”Audience: Advanced – Administrative; Clinical MD/RN; Palliative Care; Psychosocial/Spiritual
4C – Regulatory UpdateTREVIFaculty: Judi Lund Person, MPH
Come hear about the latest regulatory and legislative issues facing hospices. There will be time for questions and answers.Audience: Intermediate – Administrative, Management
4D – Facilitating True Quality of Life: Counseling the Hospice PatientPISAFaculty: Teri Collet, ACSW, LCSW, ACHP-SW, BSW, MSW
Using lecture and case study, this course will expand the hospice clinician’s understanding of the role of emotional and social suffering at the end of life, common issues for patients and interventions for both exploring the issues as well as facilitating resolution of these issues.Audience: Intermediate – Clinical; Psychosocial/Spiritual
4E – End-of-Life Donation Options and the Role of the Hospice ProfessionalPALERMOFaculty: Kristin Dorn, BA; Roger Kelvin Satcher
This program explores the importance and the difference between end-of-life donation options available to patients and residents, and how the hospice community can explore these options with patients/families.Audience: Basic –Clinical MD/RN; Bereavement
5:00 p.m. – 6:30 p.m.
Directors’ ReceptionMILANO BALLROOMSponsored by outcome resources
7:00 p.m. – 9:00 p.m.CHAPCA Education Committee MeetingPALERMO
WEDNESDAY, OCTOBER 6, 2010
8:00 a.m. – 5:15 p.m.Registration OpenOFFICE 3
8:00 a.m. – 8:45 a.m.Morning CoffeePOMPEIAN FOYER
8:00 a.m. – 2:00 p.m.NHPCO Marketplace Bookstore OpenLIVORNO
8:30 a.m. – 10:00 a.m.Nevada Meeting – Meeting with CHAPCA lead-ers for hospice and palliative care staff living and working in Nevada.
If you live and/or work in Nevada, CHAPCA board mem-bers and staff would like to offer you a light breakfast and an opportunity to discuss what CHAPCA could bring to Nevada hospice providers. This is your opportunity to tell us, in per-son, what we could do for you. No RSVP needed.MESSINA
8:30 a.m. – 10:00 a.m.CONCURRENT EDUCATiON SEMiNARS
5A – When Your Patient is a Substance AbuserROMAN IFaculty: G. Jay Westbrook, MS, RN, CHPN
An empowering exploration of substance abuse and the distinct problems associated with current and historical sub-stance abuse in hospice and palliative care patients. Mean-ingful “take home and use today” interventions for these problems will be presented. Hospice and palliative care team members will learn to integrate specific interdisciplinary tools, communication techniques, and approaches to empower substance abusing patients and to find joy in working with this difficult population.Audience: Intermediate – Clinical RN/MD; Psychosocial/Spiritual; Palliative Care
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5B – interpretation and Palliative Care in the Public Hospital SettingPOMPEIAN IVFaculty: Anne Kinderman, MD; Heather Harris, MD; Nora Gonzalez, BA, MSW, LCSW
A unique statewide initiative in California, Spreading Pal-liative Care Services in Public Hospitals, has focused exten-sively on refining the art of communicating appropriately and effectively across cultures in the public hospital setting. This session will address key challenges and practical solutions to effectively integrating interpretation services in palliative care.Audience: Basic – Clinical; Palliative Care
5C – How Low Can You Go? AR Turnover in the Low 30’sROMAN IIIFaculty: Michelle Hope Martinez, MBA; Julie Ann Corbin
This presentation will examine how to achieve and main-tain an AR turnover ratio that your organization is proud of. Topics include: Why AR turnover is important, hiring and training staff, what procedures must exist, collaborating with clinical departments, benefits of electronic billing, and review a real life case study.Audience: Intermediate – Administrative
5D – The Complexities of Child LossROMAN IVFaculty: Laura Larson, LCSW
The loss of a child devastates the lives of the surviving parents, often resulting in fear and anxiety, anger and guilt, separation and longing, and depression. This presentation explores the complexities and the uniqueness of child loss and provides tools for working with bereaved parents. It explores the importance of providing a safe environment in which parents can tell their story. It explains what it means to do the work of grief utilizing Worden’s “Tasks of Grief” and Wolfelt’s “Six Reconciliation Needs of Mourning.” This pre-sentation explores the use of artwork to help parents heal. It discusses the importance of providing hope and includes a case presentation on child loss.Audience: Intermediate – Clinical-MD/RN; Bereavement; Volunteer/Volunteer Coordinators; Palliative Care; Psycho-social/Spiritual
5E – PiP Up The Volume, Quality Matters!ROMAN IIFaculty: Katherine Weyandt, RN, BSN; Darren Bertram, JD
When is quality not an issue? Quality is always an issue! Learn the structure and process of the Quality Assurance Per-formance Improvement project, “Supper Club”, as a means of improving quality care, employee, patient, and family satisfac-tion, while reducing patient revocation cases and concurrently increasing cost savings.Audience: Intermediate – Administrative; Clinical MD/RN; Volunteers
10:00 a.m. – 10:15 a.m.Coffee BreakPOMPEIAN FOYER
10:15 a.m. – 11:45 a.m.CONCURRENT EDUCATiON SEMiNARS
6A –Complex Symptom Management: End-of-Life CareROMAN IFaculty: Karla Anderson, PharmD
The presenter will discuss common end-of-life symptoms and etiology, and will recommend appropriate pharmaco-logic and non-pharmacologic treatments.Audience: Intermediate – Clinical; Psychosocial/Spiritual
6B – Transforming Healthcare: Advance Care Planning – A New ModelROMAN IIFaculty: Suzi K. Johnson, MPH, RN; John Tastad, BS
Learn how Sharp HospiceCare developed an advance care planning model that proactively influences the planning pro-cess for the care of persons with serious, advanced, or termi-nal illness. Using a dynamic and multidimensional approach, facilitating conversations earlier in the disease trajectory can result in better alignment between wishes and actual care received. Faculty will discuss funding considerations and opportunities, as well as describe outcomes achieved during the first month of the program and implications for further expansion into other chronic diseases.Audience: Intermediate – Administrative; Clinical MD/RN; Psychosocial/Spiritual; Palliative Care
6C – Effective Marketing to Physicians to Overcome Barriers to ReferralsROMAN IIIFaculty: Kristin M. Jordan, MBA; Maggie Chipman, MBA
In order to communicate effectively with physician referral sources, an understanding of their concerns and attitudes is the first step in a successful marketing initiative. Insight from an experienced hospice marketing communications execu-tive will result in a practical “how to” plan for improving your physician referrals, ALOS and ADC.Audience: Intermediate – Administrative
6D – Perinatal Hospice: Connecting the Heart, Life and Spirit to the Perinatal DiagnosisROMAN IVFaculty: Kathy Cromwell, BSW, MSW
Technology advances have allowed for an unborn child’s life-limiting conditions to now be diagnosed in pregnancy and hospice services can begin at the time of diagnosis. This presentation serves to outline specific interventions to be uti-lized by the hospice team from the time of diagnosis, through the life of the baby and on the journey of grief.Audience: Intermediate – Clinical MD/RN; Bereavement; Psychosocial/Spiritual
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WEDNESDAY, OCTOBER 6, 2010 continued
6E – Harmony in iDG: Adding Music Therapists to the TeamPOMPEIAN IVFaculty: Gina Andres, BSW, MSW, LCSW, CHA; Russell Hilliard, PhD, LCSW, LCAT, MT-BC; Andrea Scheve, MM, HPMT, MT-BC; Rebecca Thompson, BA, MT-BC
Music therapy is an effective research-based therapy for hospice and palliative care patients. This presentation will focus on how Board Certified Music Therapists can be incorporated into the IDG as a core team member. Hospice administrators and music therapists will discuss the process and the product.Audience: Basic – Administrative; Psychosocial/Spiritual
11:45 a.m. – 1:45 p.m.Awards Luncheon/Annual MeetingPOMPEIAN I – IIIJudi Lund Person, MPH
The Awards Luncheon will honor this year’s winners of the Pierre Salmon Award and the Innovations in Hospice Award. Judi Lund Person will discuss the impact of health care reform on hospice. CHAPCA will also conduct its Annual Membership Meeting during this time slot.
2:00 p.m.NHPCO Marketplace Bookstore ClosesLIVORNO
1:45 p.m. – 3:15 p.m.CONCURRENT EDUCATiON SEMiNARS
8A – Challenging Palliative Cases: Expert AdvicePOMPEIAN IVFaculty: Gary Buckholz, MD; Rosene D. Pirrello, RPh; Arlene Cramer, APRN-FNP, AHPCN
The Institute for Palliative Medicine at San Diego Hospice will have a panel of palliative care leaders with expertise from pharmacy to bedside. Bring your challenging cases and have an open discussion on options for care. Learn how you can access these same resources long after the conference is over!Audience: Intermediate – Administrative; Clinical MD/RN
8B – introducing California’s New Pediatric Palliative Care BenefitROMAN IIIFaculty: Devon Dabbs, BA; Leslie Adams, MS, LCSW
Should parents have to choose between comfort and cure for their seriously ill child? Through California’s new Pediatric Palliative Care Benefit, families can access community-based palliative care and hospital-based curative treatment simulta-neously. This presentation examines the philosophy behind the project as well as the nuts and bolts of implementation.Audience: Basic – Administrative; Clinical MD/RN; Palliative Care
8C – Partnering with Nursing Homes to Transform End-of-Life CareROMAN IIFaculty: Judy Citko, JD; Jill Mendlen, RN Nursing home culture is complex and challenging. Learn how to transform those complexities into partnerships. Learn about culture change and the newly-released CARE Recom-mendations and how these powerful tools can help build relationships with nursing homes in your communities to cre-ate positive end-of-life experiences for residents and their families.Audience: Basic – Administrative; Clinical MD/RN; Palliative Care
8D – Continuing Bonds: Where They May LeadROMAN IVFaculty: Annette Childs, PhD, MSW, BA
Continuing Bonds is one of the most efficacious learning paradigms that can be offered to the bereaved. However, the full potential of this philosophy often remains untapped. This class will explore the full spectrum of continuing bonds logic from traditional approaches to the far end of the spectrum.Audience: Intermediate – Bereavement; Psychosocial/Spiritual
8E – Ethical issues in the Care of Dementia PatientsROMAN IFaculty: Lisa Maddox, Esq., JD, MA, MDiv, MS
A number of unique ethical issues may arise in the care of end-stage dementia patients by the interdisciplinary team. These issues will be explored from a case-study approach. Relevant research, theoretical models, and California cases will be reviewed. An ethical model for addressing complex and difficult issues will be presented.Audience: Intermediate – ALL
3:15 p.m. – 3:30 p.m.Coffee BreakPOMPEIAN FOYER
3:30 p.m. – 5:00 p.m.CONCURRENT EDUCATiON SEMiNARS
9A – The Lewy Body Spectrum: The Hospice ChallengeROMAN IFaculty: Patricia Gifford, MD
The Lewy Body Spectrum of dementias include Dementia with Lewy Bodies, Parkinson’s Disease, and Parkinson’s Plus syndromes; Progressive Supranuclear Palsy, Multisystem Atrophy and Corticobasilar Degeneration. It is challenging to distinguish among these illnesses because the diagnosis is a clinical one, and there is much overlap in clinical pre-sentation. However, it is especially important for hospice and palliative care clinicians to understand subtle differences in these dementias in order to advise the family regarding treat-ment, expected course and prognosis. This session will focus on two aspects of this topic. First, a compare-and-contrast description of Alzheimer’s disease and Lewy Body Dementia will be presented, including updates on pathology and symp-tomatic management. Second, an evidence-based bedside scoring system called the “Mortality Risk Index” will be intro-duced as a promising way to assist with prognostication.Audience: Intermediate – Clinical-MD/RN; Psychosocial/Spiritual; Bereavement
9B – incorporating the National Consensus Guidelines into Building a Nurse Driven, Out-come Based, innovative Palliative Care ProgramPOMPEIAN IVFaculty: Vicki A. Koceja, RN, BSN, MBA, OCN, FAAMA, BC, PhD
This session will define a nurse-driven palliative care pro-gram which became the standard of care throughout the facility increasing the acceptance of palliative care starting at the diagnosis of the chronic illness through the end-of-life. Hospital acculturation to palliative care allows the team free-dom to educate, inform, and support during a new diagnosis of a chronic illness. Patients and families develop effective coping mechanisms early in the illness trajectory.Audience: Basic – Palliative Care
9C – Transdisciplinary Model: A Better Way to Go!ROMAN IIFaculty: Laura Koehler, LCSW; Ann McEntee, MS
The Transdisciplinary team is a model of care that empow-ers all team members to work together in meeting patients’ needs. The team leader’s role is expanded, ensuring that everyone shares the same goals. Our task force’s efforts will be shared, revealing “the good, the bad, and the ugly.”Audience: Intermediate – Administrative; Psychosocial/Spiritual
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Adams, Leslie, MS, LCSW, Program Director, Children’s Hospice and Palliative Care Coalition, Watsonville, CA, Session: 8B
Anderson, Karla, Pharma D, Clinical Pharmacist/Client Relations Liaison, Hos-pice Pharmacia, Scottsdale, AZ, Session: 6A
Andres, Gina, BSW, MSW, LCSW, CHA, Executive Director, Seasons Hospice and Palliative Care, Orange, CA, Session: 6E
Bengston, Vanessa, RN, CPHQ, Execu-tive Director, Hospice of the Foothills, Grass Valley, CA, Session: 3C
Bertram, Darren, JD, Chief Financial Officer, Infinity Hospice Care, LLC, Las Vegas, NV, Session: 5E
Bougher, David, BSN, President, DPB Education Associates, Moundsville, WV, Session: 2A
Browder, Lisa, BFA, Complementary Therapies Management, Nathan Adelson Hospice, Las Vegas, NV, Session: 4A
Buckholz, Gary, MD, Director, Fellow-ship Program, The Institute for Palliative Medicine at San Diego Hospice, San Diego, CA, Session: 8A
Bush, Jane, RN, Charge Nurse/Assistant Nurse Manager, Palo Alto VA Hospice Care Center, Palo Alto, CA, Session: PC2, 2B
Childs, Annette, PhD, MSW, BA, Direc-tor of Bereavement Services, Circle of Life Hospice, Reno, NV, Session: 8D
Chipman, Maggie, MBA, Marketing and Management Senior Leader, Transcend Hospice Marketing Group, Holland, OH, Session: 6C
Citko, Judy, JD, Executive Director, Cali-fornia Coalition for Compassionate Care, Sacramento, CA, Session: 8C
Cohen, Therese, MSW, Hospice Medi-cal Social Worker, Pathways Home Health & Hospice, Sunnyvale, CA, Session: 2E
Collet, Teri, ACSW, LCSW, ACHP-SW, BSW, MSW, Director of Social Services, Community Hospice, Modesto, CA, Ses-sion: 4D
Corbin, Julie Ann, Accounts Receivable Manager, Hospice By The Bay, Larkspur, CA, Session: 5C
Cox, Dennis, LCSW, Bereavement Coordiantor & A.I.M. Social Worker, Sutter VNA & Hospice - Roseville, Roseville, CA, Session: PC1
Cramer, Arlene, APRN-FNP, AHPCN, Nurse Practitioner, San Diego Hospice and The Institute for Palliative Medicine, San Diego, CA, Session: 8A
Cromwell, Kathy, BSW, MSW, Director, Hinds Hospice, Fresno, CA, Session: 6D
Dabbs, Devon, Executive Director, Children’s Hospice and Palliative Care Coalition, Watsonville, CA, Session: 8B
Deja, Kendra, RN, NP, Hospice & Pal-liative Care Program, VA Palo Alto Health Care System, Palo Alto, CA, Session: PC2
Dorn, Kristin, BA, Community Relations Manager, Science Care, Phoenix, AZ, Session: 4E
Flower, Audrey, Executive Director, Mad-rone Hospice, Yreka, CA, Sessions: 3C
Gabriel, Michelle, RN, MS, ACHPN, Palliative Care Coordinator, Department of Veterans Affairs, VISN 21, VA Palo Alto Health Care System, Hospice Care Center, Palo Alto, CA, Session: PC2
Gifford, Patricia, MD, Associate Medical Director, Palliative Care Program, Hospice Care of California, San Juan Capistrano, CA, Session: 9A
Gonzalez, Nora, BA, MSW, LCSW, Clini-cal Therapist, Riverside County Regional Medical Center, Riverside, CA, Session: 5B
Hablitzel, Ann, RN, ACHPN, Executive Director, Hospice Care of California, Pla-centia, CA, Session: PC2
Harris, Heather, MD, Associate Medical Director, Palliative Care Program, San Francisco General Hospital Trauma Center, San Francisco, CA, Session: 5B
Hilliard, Russell, PhD, LCSW, LCAT, MT-BC, Vice President of Operations, Seasons Hospice and Palliative Care, Rosemont, IL, Session: 6E
Hiroto, Kimberly E., MA, Clinical Psy-chology Fellow, Interprofessional Palliative Care Fellowship Program, VA Palo Alto Healthcare System, Palo Alto, CA, Session: PC2
Hsin, Gary, MD, Clinical Instructor in Medicine, Stanford Medical School, Mountain View, CA, and Hospice Attend-ing Physician, VA Palo Alto Healthcare System, Hospice Care Center, Palo Alto, CA, Session: PC2, 4B
Jennings, Lisa, PhD, LCSW, Assistant Professor, California State University, Long Beach, Long Beach, CA, Session: 2D
Johnson, Suzi K., MPH, RN, Vice Presi-dent, Sharp HospiceCare, La Mesa, CA, Session: 6B
Jordan, Kristin M., MBA, Director, Research & Strategy, Transcend Hospice Marketing Group, Holland, OH, Session: 6C
Kasl-Godley, Julia, PhD, Staff Psychol-ogist, VA Palo Alto Healthcare System, Palo Alto, CA, Session: PC2
Kennedy, Sheila, MSW, LCSW, Hospice Coordinator, VA Palo Alto Hospice Care Center, Palo Alto, CA, Session: PC2, 2B
Kinderman, Anne, MD, Director of Supportive & Palliative Care Services, San Francisco General Hospital, San Francisco, CA, Session: 5B
Klutz, Brenda, Senior Consultant, Health Management Associates, Sacramento, CA, Session: 3C
Koceja, Vicki A., RN, BC, OCN, MBA, FAAMA, PhD, Market Service Line Director, St. Rose Dominican Hospitals, Las Vegas, NV, Session: 9B
Koehler, Laura, LCSW, Director of Clinical Service South, Hospice By The Bay, Larkspur, CA, Session: 9C
Larson, Laura, LCSW, Grief Counselor/Intern Supervisor, Hospice of the Valley, San Jose, CA, Session: 5D
Little, Vanessa, DO, Hospice Medical Director, Pathways Home Health and Hospice, Sunnyvale, CA, Session: 2E
Lund Person, Judi, MPH, Vice Presi-dent, Compliance & Regulatory Leader-ship, National Hospice & Palliative Care Organization, Alexandria, VA, Session: 4C & Awards Luncheon
Faculty
List
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Maddox, Lisa, Esq., JD, MA, MDiv, MS, Spiritual and Bereavement Coun-selor, Silverado Hospice, Orange, CA, Session: 8E
Mallare, Jodi A., RN, Patient Care Man-ager, Pathways Home Health & Hospice, Sunnyvale, CA, Session: 2E
Martinez, Michelle Hope, MBA, Controller, Hospice By The Bay, Larkspur, CA, Session: 5C
McEntee, Ann, MS, Director of Provider Relations & Community Relations, Hospice By The Bay, Larkspur, CA, Session: 9C
McGregor, Catherine, RN, MSN, Prepared Project Consultant, California Coalition for Compassionate Care, Grass Valley, CA, Session: PC1
McGregor, Jim, MD, Regional Medical Director, Sutter VNA & Hospice, Sacra-mento, CA, Sessions: PC1
McInnes, Mary, RN, CHPN, Clinical Resource Coordinator, Home Health and Hospice Care, Merrimack, NH, Session: 3D
McMenamin, Paula, MSW, Clinical Field Instructor, San Diego Hospice and The Institute for Palliative Medicine, San Diego, CA, Session: 3B
Mendlen, Jill, RN, President & CEO, LightBridge Hospice and Palliative Care, San Diego, CA, Session: 8C
Nisco, Michael, MD, DABFP, DABHPM, Assistant Clinical Professor, University of San Francisco Medical School-Fresno; Director, UCSF-Fresno Hospice & Pallia-tive Medicine Fellowship Program; Medi-cal Director, Hinds Hospice Home, Fresno, CA, Session: 4B
O’Mary, Sharon, RN, MN, Executive Director of Patient Care Services, San Diego Hospice and The Institute of Pallia-tive Medicine, San Diego, CA, Sessions: 3C
Ostaseski, Frank, President and Direc-tor, The Metta Institute; Founder of Zen Hospice Project, Sausalito, CA, Sessions: PC5, 1
Panzer, Glenn M., MD, CMD, Chief Medical Officer, The Elizabeth Hospice, Escondido, CA, Session: 3A
Phillips, Penny V., MA, MDiv, BCC, Hospice and Palliative Care Chaplain, VA Palo Alto Hospice Care Center, Palo Alto, CA, Sessions: 2B, 3E
Pirello, Rosene, RPh, Director, Phar-macy Program, San Diego Hospice and The Institute for Palliative Medicine, San Diego, CA, Session: 8A
Redden, John, RPh, CGP, PharmD, VP Clinical Practice, HospiScript Services, Montgomery, AL, Session: 2C
Rhiner, Michelle, RN-BC, MSN, GNP-BC, CCM, ACHPM, Pallgesia Associates, Alta Loma, CA, Session: PC3
Satcher, Roger Kelvin, Physicians Service Representative, Nathan Adelson Hospice, Las Vegas, NV, Session: 4E
Scheve, Andrea, MM, HPMT, MT-BC, Music Therapist, Seasons Hospice and Palliative Care, Orange, CA, Session: 6E
Slatkin, Neal E., MD, DABPM, Chief Medical Officer, Hospice of the Valley, San Jose, CA, Session: PC3
Smyth, Emmah, MA, CMP, Spiritual Care Counselor, Pathways Home Health and Hospice, Sunnyvale, CA, Session: 2E
Swiger, Holly, PhD, MPH, RN, Vice President, State & Public Affairs, Vitas Healthcare Corporation of CA, Hemet, CA, Session: 3C
Tastad, John, BS, Program Coordinator/Staff Chaplain, Sharp HospiceCare, La Mesa, CA, Session: 6B
Tehan, Claire, MA, President, Tehan & Associates, Redondo Beach, CA, Session: PC4
Thompson, Rebecca, BA, MT-BC, Music Therapist, Seasons Hospice and Palliative Care, Pasadena, CA, Session: 6E
Westbrook, G. Jay, MS, RN, CHPN, Clinical Director, Compassionate Journey, Lake Balboa, CA, Session: 5A
Weyandt, Katherine, RN, BSN, Corporate Compliance and Quality Manager, Infinity Hospice Care, LLC, Las Vegas, NV, Session: 5E
Wilson, Steve R., PhD, LCSW, Assistant Professor, California State University, Long Beach, Long Beach, CA, Session: 2D
faCUltY lISt
CONTINUING EDUCATION CREDITSThis activity is offered by the California Hospice Foundation, an accredited provider. In order to receive continuing education credits, the applicant must be registered for the conference AND complete a conference evaluation form for each session attended. Completed evaluation forms will be collected on-site. CEU certifi-cates will be e-mailed no later than six weeks after the conference is completed and forms are received. Please note a separate fee of $15 is required for each individual wishing to obtain CEUs.
PhysiciansPhysicians attending this conference may report up to 12.5 hours of Category 1 credits toward the California Medical Association’s Certificate in Continuing Medical Education and the American Medical Association’s Physician’s Recognition Award.
Registered NursesProvider approved by the California Board of Registered Nursing, Provider #CEP 11389. RNs may report up to 12.5 hours of continuing education credit for this conference, plus up to an additional 6 hours for Monday pre-conference sessions.
Social WorkersCalifornia Hospice Foundation has been approved as a provider of continuing education through the Board of Behavioral Science Examiners, PCE 370. LCSWs, MSWs and MFTs may report up to 12.5 hours of continuing education credit for regular conference
sessions and up to 6 hours for Monday’s pre-conference sessions. Approval for up to 12.5 hours of continuing education credit has been requested from the State of Nevada Board of Examiners for Social Workers.
Licensed Vocational NursesThe Board of Vocational Nurses and Psychiatric Technical Examiners (BVNPTE) will accept courses offered by approved BRN providers for LVN license renewals. LVNs may report up to 12.5 hours of con-tinuing education credit for regular conference sessions and up to 6 hours for Monday pre-conference sessions.
CNA/HHAThe Aide and Technician Certification Unit, Licensing and Certifica-tion Program in the California Department of Health Services (DHS) has established that BRN approved providers meet DHS’s criteria to offer continuing educational courses to CNA’s. CNAs and HHAs may report up to 12.5 hours of continuing education credit for regular conference sessions and up to 6 hours for Monday pre-conference sessions.
CHAPLAINSApplication has been made with the Association of Professional Chaplains for up to 12.5 hours of Continuing Chaplaincy Education Units (CCEs) for regular conference sessions and up to 6 hours for Monday pre-conference sessions.
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Exhibitor
ListACHC, Inc. (Accreditation Commission for Health Care, Inc.)4700 Falls of Neuse Road, Suite 208Raleigh, NC 27609 PH: 919-785-1214Email: [email protected]: www.achc.orgOffice Contact: Stacy Hahn, Marketing Event CoordinatorBooth Rep: Lisa Meadows, ACHA Surveyor
You have another choice for Hospice Deemed status accredita-tion. ACHC takes a multidisciplinary approach to hospice accredi-tation that includes the social and nursing components.BOOTH #: 206
American Hospice Equipment Company, Inc.2900 Chamblee Tucker Road, Building 6Atlanta, GA 30341 PH: 334-501-7635Email: [email protected] Contact: Ed Morgan, CEOBooth Rep: Ed Morgan, CEO
We provide DME exclusively to hospices. No other customers, no part B, only hospice DME.BOOTH #: 406
Bellevue Healthcare Orange County400 East Dyer RoadSanta Ana, CA 92707 PH: 714-708-3770Email: [email protected]: www.bellevuehealthcare.comOffice Contact: Jeff Bukoski, District ManagerBooth Rep: Jeff Bukoski, District Manager
Bellevue Health Care is a home medical supply and respiratory company located in Santa Ana, California specializing in hospice since 2000. We are Joint Commission accredited.BOOTH #: 208
Broda Seating560 Bingemans Centre DriveKitchener, ON N2B 3X9 CanadaPH: 800-668-0637Email: [email protected]: www.seatingisbelieving.comOffice Contact: Tricia Boudreau, Marketing ManagerBooth Rep: Gary Young/Roger Jenkins, US SalesSteve Harding, Northern California Sales
Broda Seating manufactures tilt and recline chairs for long-term care that improve quality of life. They provide comfort and aid in pain management.BOOTH #: 401
C32166 West Broadway, Suite 100Anaheim, CA 92804-2446 PH: 714-865-5300Email: [email protected]: axismundiusa.orgOffice Contact: Steele Smith III, PresidentBooth Rep: Steele Smith III, President
Our aim is to raise awareness of new solutions as well as to improve the level of care for hospice and palliative care patients.BOOTH #: 201
California Hospice & Palliative Care AssociationCalifornia Hospice Foundation3841 North Freeway Blvd., Suite #225Sacramento, CA 95834PH: 916-925-3770Email: [email protected]: www.calhospice.org; www.cahospicefoundation.com Office Contact: Susan Negreen, Executive Director; Bonnie Abramson, Director of Membership ServicesBooth Rep: Randy Santos, Administrative Assistant
Information on the services provided by CHAPCA and CHF, including newsletters, upcoming professional educational programs, market report order forms, membership applications, and community education resources.BOOTH #: 421 & 423
Deis Consulting17 North 3425 WestLayton, UT 84041 PH: 801-726-3738Email: [email protected]: www.deisconsultants.comOffice Contact: Mark Deis, PresidentBooth Rep: Mark Deis, President
Clinical consulting for homecare and hospice agencies, regulations, compliance, QAPI, education and training.BOOTH #: 309
Deyta7400 New LaGrange Road, Suite 200Louisville, KY 40222PH: 502-896-8438Email: [email protected]: www.deyta.comOffice Contact: Sarah Balmer, National Director, Home Health CareBooth Rep: Dianne Gray, Vice President, Development & Communications
For over 15 years, Deyta has specialized in a “perception of care” survey system that helps improve the reputation and quality of an agency.BOOTH #: 212
As of September 20, 2010
Greene Health Care, Inc.7825 Fay AvenueLa Jolla, CA 92037PH: 877-203-9444Email: [email protected]: www.greenehealthcare.comOffice Contact: Erika Tran, Analyst ConsultantBooth Rep: Erika Tran, Ramon Sanchez
A leading provider of web-based hospice software solutions, we collaborate with our clients to integrate technology into critical business functions in innovative and productive ways.BOOTH #: 408
Hospice & Community Care Insurance Services (HCCIS)P.O. Box 2726York, PA 17405 PH: 717-741-0911Email: [email protected]: www.hccis.comOffice Contact: Bruce Williams, Executive Vice PresidentBooth Rep: Bruce Williams, Executive Vice President
Property and liability insurance for hospices and home health care agencies.BOOTH #: 202
Hospice Pharmacia1601 Cherry Street, Suite 1700Philadelphia, PA 19102 PH: 215-282-1627Email: [email protected]: www.hospicepharmacia.comOffice Contact: Yen Pasquay, Marketing Event, Promo ManagerBooth Rep: Karla Anderson, Client Relations Liaison
Hospice Pharmacia, a market leader in comprehensive pharmacy services for hospice, provides expert clinical consultation, medication distribution services and drug profile review documentation for hospices nationally.BOOTH #: 214
HospiScript Services, LLC1460 Ann StreetMontgomery, AL 36107 PH: 800-970-7500Email: [email protected]: www.hospiscript.comOffice Contact: Monica Hall, Administrative AssistantBooth Rep: John Heckman, Manager, Business Development
HospiScript is a leading pharmaceutical services company work-ing exclusively with hospices and dedicated to improving patient care and reducing pharmacy costs.BOOTH #: 415
IIAM (International Institute for the Advancement of Medicine)1418 North 3rd StreetPhoenix, AZ 85034 PH: 602-697-0130Email: [email protected]: www.IIAM.orgOffice Contact: Marlena Kilian, RepresentativeBooth Rep: Marlena Kiliam, Representative
Taking care of families with legacy of 25 years in doing body donation program for medical research and training.BOOTH #: 407
The Institute for Palliative Medicine at San Diego Hospice4311 Third AvenueSan Diego, CA 92103 PH: 866-688-1600Email: [email protected]: www.palliativemed.orgOffice Contact: Elaine Regaldo, Marketing SpecialistBooth Rep: Elaine Regaldo, Marketing Specialist
Get access to the free Palliative Medicine Resource hotline: Pal-Med Connect 1-877-PAL-MED4; www.palmedconnect.org and check out our pocket-sized palliative care educational products.BOOTH #: 316
MasterCare Services, Inc.143 Triunfo Canyon Road, Suite 224Westlake Village, CA 91361 PH: 805-496-4033Email: [email protected] Contact: Richard G. Olson, PresidentBooth Rep: Richard G. Olson, President
Complete administrative and billing software for hospice agencies for Medicare, Medi-CAL, Medicaid and private insurance.BOOTH #: 416
exHIbItor lISt
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MedCure12013 NE Marx StreetPortland, OR 97220 PH: 866-560-2525Email: [email protected]: www.medcure.orgOffice Contact: Valere Beck, Marketing DirectorBooth Rep: Bonnie Pierce, Education Director
MedCure serves as a bridge for persons to donate their body in support of medical research and education at no cost; cremation included.BOOTH #: 400
Medline Industries1 Medline PlaceMundelein, IL 60060 PH: 847-949-5500Email: [email protected]: www.medline.comOffice Contact: Jake Mead, VP Home Care & Hospice DivisionBooth Rep: Josh Raimondi, VP Home Care & Hospice Division
Medline is the nation's largest privately held manufacturer and distributor of medical supplies. Our programs and technology help hospice agencies focus on their patients.BOOTH #: 409
Mumms® Software822 Camp StreetNew Orleans, LA 70130PH: 504-525-0620 x 307 / 504-400-5220Email: [email protected]: www.mumms.comOffice Contact: Cori Crochet, Director of Business AdministrationBooth Rep: Caron Christison, Account Executive
Mumms® Software is a multi-user medical management system that offers complete clinical and business software to the hospice and palliative care community. Developed in 1989, the Mumms® EHR System is the most innovative in the industry.BOOTH #: 312
Origins Pharmacy Solutions509 South Middleton Road, Suite 105Middleton, ID 83644 PH: 208-697-5589Email: [email protected]: www.originspharmacysolutions.comOffice Contact: Brandy Tuning, Director, Sales & MarketingBooth Rep: Brandy Tuning, Director, Sales & Marketing
Origins provides pharmaceutical expense management services, convenient formulary options, online administration and stream-lined statements and reports for more efficient processing of information.BOOTH #: 215
Outcome Resources, LLC2210 Plaza Drive, Suite 300Rocklin, CA 95765 PH: 866-877-2053Email: [email protected]: www.outcomeresources.comOffice Contact: Autumn Spence, National Director, Business DevelopmentBooth Rep: Autumn Spence, National Director, Business Development
Outcome Resources is committed to increasing patient care while decreasing costs through clinical consulting managing pharmacy contracts and drug efficiency analysis.BOOTH #: 301
Palliative Drug Care/PDC Rx10810 East 45th Street, Suite 300Tulsa, OK 74146 PH: 888-901-2092Email: [email protected]: www.pdcrx.comOffice Contact: Tim Sanderson, VP, Sales & MarketingBooth Rep: Tim Sanderson, VP, Sales & Marketing
Palliative Drug Care enables hospices nationwide to achieve the lowest pharmacy costs with local dispensing, custom delivery options, clinical excellence and free CoP solutions.BOOTH #: 313
ProCare HospiceCare3090 Premiere Parkway, Suite 100Duluth, GA 30097 PH: 678-248-4760Email: [email protected]: www.procarerx.comOffice Contact: Linda Jarrell, Marketing CoordinatorBooth Rep: Richard Nielsen, Independent Broker
ProCare HospiceCare specializes in customized pharmacy technology services that will enhance your hospice program, reduce your pharmacy spend while allowing you to maintain your current providers.BOOTH #: 403
Sacred Vigil PressP.O. Box 3518Ashland, OR 97520 PH: 800-485-8971Email: [email protected]: www.sacredvigil.comOffice Contact: Marty Hogan, Owner/AuthorBooth Rep: Michael Corcoran, PhD, Director of Marketing
exHIbItor lISt
Booklets to comfort and support the dying person and their caregiver
through the dying process Stop by Marty Hogan’s booth to say “hello” and to view these and other titles SacredVigil Press 800-485-8971 www.sacredvigil.com Ashland, Oregon 97520 [email protected]
THE PERFECT TRIO FOR HOSPICE PATIENTS AND THEIR CAREGIVERS
If I Should Die... The Dying Process
final business ANTICIPATORY GRIEF
Expecting the Loss, Feeling The Pain
MARTY HOGAN, LCSW, MSW
Marty Hogan is a hospice social worker who has been guiding her hospice patients and their familes through the dying process since 1993.
Order from:
Marty Hogan, LCSW, MSW P. O. Box 3518 Ashland, Oregon 97520
1-800-485-8971
www.sacredvigil.com [email protected]
anticipatory grief
marty hogan, lcsw, msw marty hogan lcsw, msw
exHIbItor lISt
Sacred Vigil Press (SVP) offers booklets to support the hospice patient and their caregiver through all aspects of the dying pro-cess with information about symptom management, emotional, spiritual and social needs and issues.BOOTH #: 402
Science Care21410 North 19th Avenue, Suite 126Phoenix, AZ 85027 PH: 800-417-3747Email: [email protected]: www.sciencecare.comOffice Contact: Kristin Dorn, Community Relations ManagerBooth Rep: Julie Rowles, Community Relations Manager
Science Care is the leading whole body donation program for medical research and education. our no-cost, accredited program is available nationwide. Visit www.sciencecare.com for information.BOOTH #: 204
Southwest Technologies1746 Levee RoadNorth Kansas City, MO 64116 PH: 816-221-2442Email: [email protected]: www.elastogel.comOffice Contact: Angie McKessor, VP, MarketingBooth Rep: Lee Greer, West Coast Manager
Southwest Technologies, Inc. offers innovative technologies (glycerine-based gel sheets, highly absorbent fillers and our new addition of collagen) for simple wound management solutions. Call 1-800-247-9951 or visit our Web site: www.elastogel.com.BOOTH #: 303
StateServ2130 University DriveTempe, AZ 85281PH: 334-354-6960Email: [email protected]: www.stateserv.comOffice Contact: Andrew Delaney, Executive Vice PresidentBooth Rep: Andrew Delaney, Executive Vice President
StateServ provides best in class durable medical equipment management services to hospices across the United States.BOOTH #: 413
Suncoast Solutions19337 US Highway 19 North, Suite 450Clearwater, FL 33764 PH: 727-599-2500Email: [email protected]: www.sncoast.comOffice Contact: Nate Truitt, Vice President, Business DevelopmentBooth Rep: Kerrin O'Day, National Billing Software Specialist
Suncoast Solutions offers innovative hospice, end-of-life and home care software. Capabilities include comprehensive interdis-ciplinary clinical point-of-care, outcome measurement, client data management, scheduling, billing, and receivables management.BOOTH #: 200
Synergy2601 16th StreetBakersfield, CA 93301 PH: 219-561-4174Email: [email protected] Contact: Bill RedmanBooth Rep: Kevin Komoto, CEO
A pharmacy benefits administrator dedicated to hospice medica-tion management and providing first calls customer service so you can focus on what matters most, your patients.BOOTH #: 317
Vitas Innovative Hospice Care1343 Grand Avenue, Suite 100Covina, CA 91724 PH: 626-918-2273Email: [email protected]: www.vitas.comOffice Contact: Terry Mort, Regional Recruitment ManagerBooth Rep: Terry Mort, Regional Recruitment Manager
Vitas Innovative Hospice Care employs professionals who care for terminally ill patients daily, in patients' homes, inpatient hospice units as well as in hospitals, nursing homes and assisted living facilities.BOOTH #: 307
The colors shown on this page are not accurate representations of PANTONE, MADEIRA, FUFU, JUNHUEI or PARIS color standards. Whatever process or materials you use, please match your colors to the PANTONE, MADEIRA, FUFU, JUNHUEI or PARIS numbers indicated on this page.
FOUR COLORPROCESS
JOB # / NAME: 4599 LVMBHET Caesars Sales Kit Revisions (4106)DESCRIPTION: Caesars Sales KitVERSION: Concept 1 Revision 8 – FACILITIES FOR 2009 DATE: 6/3/08TRIM SIZE: 9”x12”
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Welcome to Caesars Palace
PROMENADELEVEL
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Exhibit Hall-Milano Ballroom
Are your pharmacy costs
a Budget Buster?
You can trust Wise Hospice Options
as your pharmacy partner.
Immediate Access to Medication Assures Patient Comfort Aggressive Medication Pricing
NO COST 24 Hour Clinical Consulting by Expert Hospice Clinicians Integration With Patient Management Software
Web Based Reporting
You should hear what our hospice partners say about us!
Call us to learn more about
The Wise Choice!
WISE HOSPICE OPTIONS
800.856.9757, ext 1
Hospice People Serving Hospice
Proud to be a CHAPCA Member
and a MultiView Inc. Preferred Vendor
NHPCONational Hospice and Palliative Care Organization
The Leader inEnd-of-Life Education
NHPCO’s 26th Management and Leadership Conference Navigating the Sea of Change | April 7-9, 2011 | Gaylord National Resort and Convention Center | National Harbor, MD (a suberb of Washington, DC)
NHPCO’s premier leadership conference for present and future leaders in end-of-life care offers new innovations and insights on leadership, management and the evolving end-of-life care business.
WHO SHOULD ATTEND: Executive Directors, board members, finance officers, state leaders, medical directors, clinical managers, development staff, compliance officers, administrators, and other key management team members in end-of-life care.
NHPCO’s 12th Clinical Team ConferenceOctober 6 - 8, 2011 | Town and Country Resort and Convention Center | San Diego, CA
NHPCO’s Clinical Team Conference is designed to address the unique and individual needs of all hospice and palliative care disciplines.
WHO SHOULD ATTEND: Physicians, nurses, therapists, administrators, social workers, bereavement professionals, spiritual caregivers, pharmacists, researchers, volunteers, and other members of the interdisciplinary team.
Hospice Manager Development ProgramTwo-Day Foundational Course
This intensive two-day seminar is offered of NHPCO’s national conferences. It is also held at numerous state sponsored events around the country. For specific dates and locations as well as new course updates and online modules, visit www.nhpco.org/MDP.
Leadership Matters: Skills, Competencies and Strategies for Hospice ExecutivesOffered at NHPCO’s Management and Leadership Conference
This unique seminar addresses the critical leadership needs for the hospice executive. Designed especially for thenew CEO/Senior Leader (generally within their first year or so of executive leadership within their organizations), thiscompelling seminar will address:
For a full listing of all educational opportunities, visitwww.nhpco.org/conferences
Online registration is available. Act now!
NHPCO_EducAdUpdate_Aug2010.indd 1 8/31/2010 6:08:22 PM
