Camille Batiste, C.P.M.

• Purpose of Indirect Sourcing

• Who are Internal Business Partners

• Procurement as a Service Organization

• Procurement Strategy = Business Strategy

• Benefits

Executives Finance

Managers Administrators

End-Users

Must establish TRUST – Truth

– Accountability

– Competence

– Commitment

– Partnership

• Treat Business Partners as Customers

• Meet with representatives from all Functions with a stake in Procurement success

• Ask questions • Vision/Strategies

• Top priorities

• Key challenges

• Major Obstacles

• Use business partner goals as key input to Procurement strategy

• Develop portfolio of initiatives to meet the needs of each Business Partner group

• Share responsibility and accountability for results

• Deliver the goods

• Procurement goals should be a subset of the organization’s goals • Do they deliver bottom line value?

• Relevant metrics/scorecard/dashboard • Every metric should have impact outside Procurement

• Ask yourself, “Would the business pay more for an improvement in this metric?”

• Engenders trust in the process

• Transparency to the Sourcing process

• Continuous feedback on supplier performance

• “United Front” to supply base

• Share successes frequently

• Address problems immediately

• Share ideas

• Don’t be afraid to course correct

• Business Success

• Minimizes conflict

• Automatic buy-in

• Smooth Transitions

• Support for the next (not so popular) initiative…

• Internal Business Partner - any person or department impacted by supplier performance

• Treat Internal Business Partners like Customers

• Align Procurement strategy with Business Strategy

• Procurement Success is a key input to Business Performance

Questions