CARIN TP Solution Guide

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Recording, Managing and Sharing

Cisco TelePresence Sessions

All contents are Copyright 2000-2008 TC&C Ltd. All rights reserved. Page 1 of 11

Cisco TelePresence RecorderSolution Guide

The first recorder for Cisco TelePresence in the world

TC&C introduced its newest innovation: a full resolution Cisco TelePresence recording

solution. TC&C, with its award wining call recording suite CARIN, has been a pioneer in

video call recording since the beginning and now has extended that functionality toinclude Cisco TelePresence endpoints. CARIN is able to capture life-size, ultra high

definition video images with spatial audio and auxiliary audio/video streams (for sharing

presentations and documents). The CARIN call recording solution supports all types of

Cisco TelePresence configurations, as well as multi point conferences.

Business cases

The Cisco TelePresence solution creates a live, face-to-face meeting experience over the

network, empowering people to interact and collaborate like never before. Therecording of TelePresence sessions can provide great opportunity and add value for the

companies when preserving and sharing this unmatched experience. The following list

provides some examples of the key objectives of recording in various market segments:

Enterprise Have you ever missed an important conference? Would you like to store your valuable video calls and

conferences?

Would you like to publish executive talks to your employeesor to your investors?

Would you like to store and later review an HR interview forthe executive positions?

Would you like to create and share high quality videos ortraining materials with your existing Cisco TelePresence

room?

Have you ever wanted to share a TelePresence call in real-time with a wider audience?

Financial

Institute

Are you facing compliance recording requirement on yourCisco TelePresence system?


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Service Provider Would you like to generate extra revenue by providingrecording functionality?

Would you like to differentiate yourself by offering a uniqueservice?

Healthcare Have you ever wanted to save a telemedicine session onyour HealthPresence system?

Would you like to publish the session to other doctors orprovide it to your patients on a DVD?

Would you like to create high definition training materialsfor practitioners?

Have you ever wanted to extend the patients medicalhistory with a video?

Education Would you like to create high definition training materialsfor your students?

Would you like to publish professors conference calls?Government Have to meet strict laws, which require recording

TelePresence calls?

Would you like to convert your Cisco TelePresence roominto a HD video studio to create high quality videomaterials?

If you answer yes to any of the above questions, than you need CARIN. The number of

examples grows rapidly as the Cisco TelePresence solution is deployed at more and

more companies for a widening array of uses.

Main features

The following functionality is provided for every Cisco TelePresence system:

Recording Cisco TelePresence calls in real-time Auxiliary audio and video is also recorded used for presentations and sharing

collaboration materials

All types of resolutions (720p and 1080p) and quality settings are supported Capture signaling messages (SIP) and extract meta-data Playback is available immediately following the meeting using a proprietary

codec.

Transcoding service enables users to lower the resolution and export recordingsinto portable Windows Media Video format (WMV)

Real-time streaming support


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Video message creation Playback recorded calls on Cisco TelePresence directly Create and manage users and groups to control the access to recordings. Industry standard security features - supports SOX compliance Multi-site architecture Unmatched functionality via the web based user interface Publish recordings to external users

Benefits

Full Cisco TelePresence

support

The CARIN Cisco TelePresence recording system is a

complete solution for recording, storing, managing,

playing back and sharing Cisco TelePresence calls.

Solid foundation: built on the

CARIN call recording system

Built on top of the award-winning, Cisco Compatible

call recording solution CARIN it provides

unmatched functionality and reliability.

The solution was developed by TC&C, a Cisco

Technology Developer Partner, having more than 8

years of experience in the industry and having up-to-

date and deep knowledge of Cisco solutions.

Advanced security features

meet strict industry

requirements

By supporting the entire lifecycle of the digitalcontent, the CARIN security and data governance

approach provides a solid framework that helps

companies meet todays requirements and helps ease

tomorrows demands. The HTTPS based user interface,

the full audit trail and the multi-level access control

are all great examples of the enhanced security

features of the system.

Enhanced search & playback

capabilities: any time from

any location via asophisticated web interface

The solution provides a fully web based user interface

for all types of functions like searching, playing back,

downloading, user management, etc. The built-inplayer has numerous features, which enable the

sophisticated control of the playback.

Optimized for single and

multi-site deployments

CARIN system components can be separated into

different servers and a fully centralized recording

infrastructure can be built by providing enhanced

functions like central playback, storage, archiving and

management.

Software with freedom of

choice

The entirely software based solution runs on standard

Windows Based server platforms, thus provides

freedom of choice and does not tie customers toproprietary hardware platforms.


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Best of breed technologies The recorder is designed from the ground-up to

support the life-size, ultra high definition video

streams with spatial audio by utilizing world class

technologies from companies like Intel, Microsoft and

Sun.

Recording mechanism

CARIN recording system is placed at the Cisco TelePresence room and the recording

component of the system is connected to a monitor port or tap on the network in orderto record point-to-point sessions. CARIN recorder is able to record multipoint

communication as well when placing it at the Cisco TelePresence MultiPoint Switch.

CARIN call recording offers the following advantages:

Robust technology, applied in the industry for many years Does not rely on any additional resources or increase network traffic Optimized for high-volume traffic Does not interfere with the original call; in case of any problem with the

recording engine, the call and users phone experience remains untouched

and unchanged

Supports multi-site configurations in a very cost effective way Extremely easy content creation by dialing in the recorder from any

TelePresence room

Enables real-time streaming supportCARIN records Cisco TelePresence calls into a proprietary file format (Carin Media

Format - CMFX), which preserves the original content. No decoding or transcoding is

applied during the recording in order to provide the highest reliability for the capturing

and storing the content in the highest resolution.


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Architecture

The CARIN recording solution consists of two major components:

CARIN Local Recorder high-end recording module optimized for packet basedcall recording with several storage management options

CARIN Central Controller provides various centralized functions like: adatabase server, a web server, centralized management, transcoding and

storage in a CARIN system

The CARIN Cisco TelePresence recording system is designed to support various

configuration options. In the simplest configuration the above mentioned components

are installed on a single server. Due to the large amount of processing it takes tosupport transcoding video files into lower resolutions, it is recommended to install the

Local Recorder and Central Controller on separate hardware servers so the recording

service remains uninterrupted.

The other key driver behind separating the system components is to provide multi-site

capabilities to the recording infrastructure. A Central Controller is able to act as a

central components for each Local Recorder (deployed locally in the TelePresence

rooms), and provides the flexibility to grow with the needs of the enterprise.

TelePresence

Infrastructure

CARIN for Cisco

TelePresence

Monitor Port

containing Cisco

TelePresence room

or MultiPoint

Switch traffic

TelePresence

3000 Node


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Storage

CARIN records Cisco TelePresence calls in a proprietary media file format (CMFX) and

later it allows for the transcoding of the files to the popular Windows Media Video

(WMV) format. The system provides the codec for playing back CMFX files also, but in

order to share the files to larger audience or the original HD resolution is not required,

the WMV format can be a good choice. The transcoding parameters can be customized

based on the requirements and offers a wide range of allowable resolutions and

bitrates.

The following table summarizes the required disk space for storing the Cisco

TelePresence recording in its original (CMFX) and in transcoded (WMV) formats:

Recording scenario Bandwidth on the

network [Mbps]1

Storage disk space

requirement for

CMFX [GByte]

Storage disk space

requirement for

WMV [GByte]2

Recording a TP3000

room at 1080p

15 13.18 / hour 0.44 / hour

Recording a TP1000

room at 1080p

5.5 4.83 / hour 0.16 / hour

In addition to the file format management, the CARIN recording system offers archiving

functions, which enable users to store media files in alternative locations or on differentmedia, allowing files to be saved for the longer terms.

1The calculations above are based on maximum bandwidth required by the Cisco TelePresence system

including the auxiliary audio and video ports, burst and network layer overheads.2

WMV transcoding profile is configurable, the calculations above based on the default profile, which is

optimized for CTP3000 and CTP1000:

CTP3000 settings: Video settings - resolution: 1024, bandwidth: 1 Mbps, codec: WMV V8 Audio settings - resolution: 48 KHz, Stereo, bandwidth: 63 Kbps, codec: WMA 9.2

CTP1000 settings: Video settings - resolution: 1024, bandwidth: 384 Kbps, codec: WMV V8 Audio settings - resolution: 48 KHz, Stereo, bandwidth: 63 Kbps, codec: WMA 9.2


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User Interface

The CARIN system provides an intuitive and function-rich interface for everyone: from

simple users, to supervisors, to system administrators.

Recorded calls can be searched for and played back at any time and from any location

connected to the corporate network in a secure, and audited way, by using the web

based user interface.

Calls can be searched for and filtered based on any data that is stored in the call detail

records, like call start/end date/time, calling party number and name, called party

number and name and user defined comments. The CARIN system also includes

predefined search lists like My calls, Userscalls, Important Calls, etc. In addition, all

types of search queries can be saved and used at a later time.

The CARIN Node Manager allows centralized management of the CARIN distributed

components (CCs and LRs). All management tasks (e.g. changing configuration settings,

monitoring key sever and OS parameters) can be performed through the application

utilizing secure communication channels (SSL).


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Playback

The CARIN web based user interface provides a built-in, feature-rich video player for

advanced playback experience without installing any additional components.

Stereo

Waveform

Display

Customizable

Markers

Playback Controls:

Play, Stop, Begin, End, Fast

Forward, Fast Rewind, Pause,

Play Selected, Volume, Speed,

Balance

Transcoding and

File Format

Selection Pane

Marker

Control

Pane

Maximize

Screen

Call Data Pane:

Start Time, Duration,

Phone Number and

Names


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Publish content

CARIN enables to publish recordings to a wider audience through the CARIN Media

Publishing Server. This server offers easy and quick access to publications through an

intuitive and simple web interface. Users can search, list, order, play back and

download publications easily. CARIN Media Publishing Server also provides streaming

capabilities via standard Microsoft streaming technologies, so any Cisco TelePresence

session can be broadcasted in real time.


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Platform

The CARIN Cisco TelePresence recording system runs on industry standard Windows

Based servers. The following table summarizes the hardware and 3rd

party software

requirements:

Configuration Hardware Operating System 3rd

Party SoftwareLocal Recorder and

Central Controller

on a single server3

Intel Quad-Core Xeon CPU

4 Gbyte RAM

300 Gbyte SCSI 15K RAID HDD4

x2 Gbit NIC

Windows 2003 Server

Standard Edition

Microsoft SQL 2005 Server

Standard Edition5

Local Recorder Intel Dual-Core Xeon CPU

2 Gbyte RAM300 Gbyte SCSI 15K RAID HDD

2

x2 Gbit NIC

Windows 2003 Server

Standard Edition

-

Central Controller Intel Quad-Core Xeon CPU

4 Gbyte RAM

300 Gbyte SCSI 15K RAID HDD2

Windows 2003 Server

Standard Edition

Microsoft SQL 2005 Server

Standard Edition3

Playback

workstation

(CMFX)

Intel Core2 Quad CPU

1 Gbyte RAM

Windows XP Professional

Windows Vista

Windows Media Player 11

Internet Explorer 6.x or later

Playback

workstation

(WMV)

Intel Pentium CPU

512 Mbyte RAM

Windows XP Professional

Windows Vista

Windows Media Player 11

Internet Explorer 6.x or later

Intel, the Intel logo, Xeon, Xeon Inside, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and other

countries. http://intel.com/go/id

Windows Media is a trademark of Microsoft Corporation.

3When CARIN CC and LR components are installed on a single server, the transcoding process may

overload the server and can cause recording interruption. Because of this, transcoding is not enabled

during any recording.4

The required hard disk size greatly depends on the configuration.5 CARIN ships with Microsoft SQL 2005 Server Express Edition, which is limited to 2 millions call records

and does not support high availability configurations.
http://intel.com/go/idhttp://intel.com/go/idhttp://intel.com/go/idhttp://intel.com/go/id


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TC&C Ltd. TC&C U.S.A., Inc. TC&C Nordic AB TC&C SRL

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[email protected] [email protected] [email protected] [email protected]

www.tcandc.com

Unauthorized use, duplication, or modification of this document in whole or in part without the written consent of TC&C is strictly prohibited. By

providing this document, TC&C is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter

this document at any time without notice. Due to continuous product improvements, features listed in this document are subject to change without

notice. Please contact TC&C for current product features and specifications. Cisco is a registered trademark of Cisco Systems Inc. Intel and the Intel logo

are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. All other trademarks mentioned

in this document are the property of their respective owners. Copyright 2000-2008 TC&C Ltd. All rights reserved.

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Document ID: MB-CARINCTP10-EN-2008_2

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CARIN TP Solution Guide