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Streamlined compensation planning for a leading technology companyHealthcare

Enterprise Solutions - SAP SuccessFactors

CASE STUDY

INDUSTRY

SERVICE

Single application for both annual bonus and merit revision planning

Real-time budget calculation and allocation to individual planners

Implemented best practice approval process

Single sign on simplifying user navigation from HRIS and SuccessFactors

Enabled SF mobile application

Background

The client is a leading healthcare technology company that combines advanced cloud-based data analytics and data-driven intervention platforms to improve gaps in clinical care, documentation, utilization, and financial performance.

the ClientFAST FACTS

The company provides technology that supports hundreds of healthcare organizations in 98.7% of U.S. counties and Puerto Rico with cloud-based analytical and data-driven intervention platforms that are informed by data pertaining to more than 837,000 physicians, 354,000 clinical facilities, and more than 139 million Americans.

The client not only offers rewarding careers for employees but also nurtures an innovative environment that provides challenges and interesting work day in and day out. Providing good career growth opportunities, the client rewards and recognizes employees who put up consistent performance accelerating the growth of the company.

Background

Error-prone, unsecured, and unproductive compensation planning

Automate the allocation of budgets to managers

Streamline authorization and approval process associated with compensation planning

Automate the utilization of the budget while salary revisions were being recommended

Avoid multiple logins via single authentication window enabled by connecting their on-premise HRIS with a compensation system

Lack of real-time guidance for managers to recommend revisions in their direct reports

Cumbersome, error-prone manually processed budget allocation and utilization

Error-prone, time-consuming manual calculations adopted by planners to arrive at their allocated budget to be used while recommending Merit/Bonus increase

They needed to implement a modern compensation system to:

the AskRewarding of employees by linking performance to additional compensation via merit raises and bonuses was key to the client’s success. However, with a standalone HRIS system, the client was relying on spreadsheets to calculate compensation whereas Merit and Bonus planning were being processed separately. The client faced several challenges with the current compensation system in place.

Quadrant 4 partnered with the healthcare technology company to implement SuccessFactors Compensation.

Solution

Key Takeaways

SuccessFactors Compensation

• Single form combining merit and bonus functionalities was designed and configured to ease the pain of processing merit and bonus planning separately

• Final ratings of the executed goals and performance management using on-premise legacy system was brought into SuccessFactors compensation management, achieved using custom fields in compensation forms

• Managers empowered with a detailed view of employee performance and current salary details while recommending revisions by configuring guidelines for merit and bonus revisions based on performance rating and key matrices like compa-ratio and range penetration

• Multi-layered approval process enabled by incorporating industry best practices approval process

• Executive review option enabled for higher management to review all the in-process /completed compensation forms as a value-add

• Custom solution developed by means of custom tables and formula for determining and allocating budget at department level

• Budget is calculated in real-time while launching the compensation forms and made available to Manager at various levels

• Single Sign-On solution implemented for connecting SuccessFactors and HRIS systems

featured Technology

As a result of the SuccessFactors Compensation implementation, the client was able to leverage a single application for compensation planning including:

Results

• Automated compensation functions extending from budget planning to the completion of compensation cycle

• Streamlined existing process of budget allocation and utilization for compensation revision

• Review process simplified by implementation of guidelines for manager recommendations

• Bird’s eye view of the compensation cycle of entire organization for the higher management facilitated by enabling executive review

• Single system for user authentication leading to seamless connectivity between HRIS and SuccessFactors

QSOURCE, a business division of Quadrant 4 System Corporation, provides a wide range of IT services to help organizations transform their business. As a trusted technology partner, we deliver technology solutions that meet our clients’ evolving business needs and deliver value to their core businesses.

SAP SuccessFactors is a cloud-based Human Capital Management (HCM) solution which covers core HR, talent management, analytics, workforce planning, social collaboration, and mobile. The solution promotes cross-organization standardization of strategy by using a set of goal-creation, tracking and educational tools, optimizes employee performance with talent management solutions, and accelerates business function with insight tools and helps to get the best from your greatest asset – employees.

We leverage our long-established partnership with SAP SuccessFactors to optimize enterprise return on investment in SAP SuccessFactors cloud solutions. Our experienced SAP SuccessFactors consultants work closely with clients to assess and deploy SuccessFactors cloud solutions. From implementation and data migration to integration and training, we provide comprehensive services to help enterprises gain value from SuccessFactors cloud solutions.

Contact us at services@qfor.com

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