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[email protected] 309.756.7329 WWW.Creative-CC.Com A PRODUCT OF OUR PAST: BRIDGING THE GENERATION GAP Presented By: Creative Consulting & Coaching Scott Hulderson President Contact Information Phone: 309-756-7329 Email: [email protected] Website: WWW.Creative-CC.Com

CCC workshop Materials Example-Bridging the Generation Gap

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Page 1: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

A PRODUCT OF OUR PAST: BRIDGING THE GENERATION GAP

Presented By:

Creative Consulting & Coaching Scott Hulderson

President

Contact Information

Phone: 309-756-7329

Email: [email protected]

Website: WWW.Creative-CC.Com

Page 2: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

“There is a mysterious cycle in human events. To some generations much is given. Of other generations much is expected.”

Franklin D. Roosevelt

What challenges am I experiencing in my organization as it relates to multi-generational issues? ________________________________________________________________________

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What critical processes in my organization might be subjected to “brain drain?” ________________________________________________________________________

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Who in my organization might be a good candidate to be a mentor? Whom would they mentor? ________________________________________________________________________

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Page 3: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

What does it cost to fill a position in my organization?

Cost of Employee Turnover Calculator http://www.expresspros.com/turnover/

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What is the cost of turnover in my industry? (www.caliperonline.com/solutions/turnover.shtml) ________________________________________________________________________

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What is my strategy to bring the generations together? ________________________________________________________________________

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Page 4: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

What do I need to do to keep each generation engaged?

Boomers?

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Gen X’ers?

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Gen Y’s?

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What is my key takeaway as it relates to Bridging the Generation Gap?

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THANK YOU!

Sincerely,

Scott

Page 5: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

Creating Impactful Meeting/Training ideas:

*Baby Boomers:

• Give them room to experiment and get their hands dirty.

• Common purpose.

• Prepare for resistance to change.

• Reward and recognize a job well done.

*Gen X

• Give them room to experiment and get their hands dirty.

• Common purpose.

• Prepare for resistance to change.

• Reward and recognize a job well done.

*Gen Y

• Hands-on and team based.

• Gravitate to group activities.

• Make it fun.

• Provide lots of feedback.

• Incorporate games.

• Incorporate technology.

• Likes structure.

• Simulations and case studies.

• Allow for creativity.

• Be visual.

• Tie learning into actions.

• Allow focus time.

Page 6: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

Bridging the Generation Gap

Plan of Action

ASK + G = PBC -> IR

What Improved Results (IR) do I want to see between generations in my organization?

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What specific behaviors do I need to adopt to achieve my desired Improved Result?

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How will my Attitude and/or the Attitudes of my people impact the Improved Result?

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Page 7: CCC workshop Materials Example-Bridging the Generation Gap

[email protected] 309.756.7329 WWW.Creative-CC.Com

List the specific Skills and Knowledge I or my people need to reach our Improved Result.

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What Goals can I set to take immediate action in order to accomplish our Improved Result?

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A Product of the Past Source Sheet

1. The Generations and the Attitude Revolution, Christina Scheiner, Effective Professional Institute, LLC, 2007

2. 10 Generational Truths, Josephine Rossi, T & D Magazine, November 2007 3. Generations at Work, Ron Zemke, Claire Raines and Bob Filipczak, Executive

Book Summaries, April 2000 4. Getting to Know Generation X, NAS Recruitment Communications 5. New Learning Strategies for Generation X, Bettina Lankard Brown, ERIC

Clearinghouse on Adult Career and Vocational Education, 2009 6. Coaching Generation X, Terri Nagle, Center for Coaching and Mentoring Inc.,

2007 7. Generation X: Stepping Up to the Leadership Plate, Deborah Gilburg,

www.cio.com 8. Generation Y at a Glance, NAS Recruitment Communications 9. Working with Generation Y and Z, www.itistimetogetalife.com, September 2007 10. Generation Y – The Millennial Generation, Julie Coates, Generational Learning

Styles, 2007 11. Boomers, Gen-Xers & Millennials: Understanding the New Students, Diana

Oblinger, Educause Review, July/August 2003 12. What Gen Y Really Wants, Penelope Trunk, Time Magazine, July 5, 2007