CENTRAL ELECTRONICS LIMITED (A Public Sector Enterprise) Tender (1).pdf · CENTRAL ELECTRONICS LIMITED (A Public Sector Enterprise) TENDER DOCUMENT ... CENTRAL ELECTRONICS LIMITED

Tender Document C-2(b)/WC/902/214A/2017 Format no. : CEL/FR/MMD/03(01)

CENTRAL ELECTRONICS LIMITED

(A Public Sector Enterprise)

TENDER DOCUMENT

For the work

“Upgradation of ERP Microsoft Navision 2009 to 2018 or latest version

&

Annual Maintenance Support for 3 years”

Tender notice no. C-2(b)/WC/902/214A/2017 Date: - 16-12-2017 Assistant General Manager (Materials) Materials Management Division Central Electronics Limited, 4, Industrial Area, Saur Urja Marg, Sahibabad – 201 010 (UP) INDIA Tel. No. 0091-120-2895145 Fax No. 0091-120-2895148 Email: [email protected] Website: www.celindia.co.in

mailto:[email protected]

http://www.celindia.co.in/


CENTRAL ELECTRONICS LIMITED (A Public Sector Enterprise)

4, Industrial Area, Saur Urja Marg, Sahibabad – 201 010 (UP) INDIA Tel. No. 0091-120-2895145 Fax No. 0091-120-2895148

Email: [email protected] Website: www.celindia.co.in

Annexure – 1

TENDER NOTICE

Tender Notice no. C-2(b)/WC/902/214A/2017 Date:-16-12-2017

Central Electronics Limited invites sealed bids (Technical & Financial) for “Upgradation of ERP Microsoft Navision 2009

to 2018 or latest version &Annual Maintenance Support for 3 years” which will be valid for a minimum period of 90

days from the date of opening. Date:-05-01-2018

Scope of Work Upgradation of ERP Microsoft Navision 2009 to 2018 or latest version &

Annual Maintenance Support for 3 years

Earnest Money Deposit by bidders Rs. 2,00,000/- (Rupees Two Lakhs only)

Interested parties may view and download the tender document containing the detailed terms & conditions,

free of cost from the website http://www.celindia.co.in/ or www.eprocure.gov.in

Note: - Please see document control Sheet at Annexure -2.

For CENTRAL ELECTRONICS LIMITED Sd-

Assistant General Manager (Materials) Materials Management Division

mailto:[email protected]

http://www.celindia.co.in/


Annexure – 2

Document Control Sheet

Tender Reference No. C-2(b)/WC/902/214A/2017

Name of Organization Central Electronics Limited

Tender

Type(Open/Limited/EOI/Auction/Single)

OPEN

Type/Form of Contract (Work/Supply/

Auction/Service/Buy/Empanelment/Sell)

Services

Payment Mode (Online/Offline) Offline

Date of Issue/Publishing 16.12.2017 (15:00 Hours)

Document Download/Sale Start Date 16.12.2017 (15:00 Hours)

Document Download/Sale End Date 05.01.2018 (15:00 Hours)

Bid submission Start Date 16.12.2017 (15:00 Hours)

Last Date and Time for Submission of Bids 05.01.2018 (15:00 Hours)

Date and Time of Opening of Bids 05.01.2018 (15:30 Hours)


Important Instructions

Annexure – 3

1. The following documents/ Annexure are part of tender document:

1 Tender Notice Annexure ‘1’

2 Document Control Sheet Annexure ‘2’

3 Important Instructions: - Annexure ‘3’

4 General Scope of Work Annexure ‘4’

5 Functional Requirements Annexure ‘5’

6 GeneralTerms & Conditions Annexure ‘6’

7 CommercialTerms & Conditions Annexure ‘7’

8 Technical Bid format Annexure ‘A’

9 Price Bid format Annexure ‘B’

10 Mandatory Information Document Annexure ‘C’

11 Details of Work Experience Certificate Annexure ‘D’

12 Performance Bank Guarantee Annexure ‘E’

13 Vendor data form Annexure ‘F’

14 Tender Acceptance Letter Annexure ‘G’

2. Quotation should be submitted in Two bid system.

3. Quotation should be submitted in sealed envelope. There will be 2 sealed covers/envelops in the quotation and

following are to be submitted in your quotation:

a) Cover – 1:

i. Performa for submission by tendered, Technical Bid as per Annexure ‘A’.

ii. Earnest Money Deposit demand draft for submission of EMD.

iii. Documents mentioned in eligibility criteria

iv. Tender acceptance letter as per Annexure ‘G’

v. Client list along with copy of letter of appointment as per Annexure ‘C’ & ‘D’

b) Cover – 2: This must contain only the Price Bid on Company’s letter head as per Price Bid format as

per Annexure ‘B’.


“Up gradation of ERP Microsoft Navision 2009 to 2018 or latest version & Annual

Maintenance Support for 3 years”

INTRODUCTION

Background

Central Electronics Ltd (CEL) a Public Sector Company under the administrative control of Department of

Scientific & Industrial Research was incorporated in 1974. It holds a unique role among the family of public sector

enterprises in electronics industry with emphasis to develop core competence in the areas of renewable energy

systems and high technology electronics equipments. Today CEL is pioneer and a leading manufacturer in the

country for Solar Photovoltaic, Railway signaling & safety Equipments and Strategic Electronics Components.

During the Financial Year 2016-17 company achieved turnover of Rs 292.00 crores and PBT of Rs. 21.00

crores.

Objective

The objective of this tender is to invite Sealed Bid for up gradation of ERP Microsoft Navision 2009 to 2018 or latest

version & Annual Maintenance Support with migration of Data from Microsoft Navision 2009 for our office in Sahibabad

and branches all over India. At present CEL is registered in GST in more than 20 states. All the transactions relating to

GST like purchase/sales etc will be managed by the system. System will also be able to adopt the International Financial

Reporting Standards IFRS in future (as and when required).

Eligibility criteria

The interested bidders should meet the following minimum qualifying criteria:

A. Work Experience:

Experience of having successfully completed three similar works costs notless than Rs.25 Lakhs in any of the last (03

years) ending previous day of lastdate of submission of tenders.

1. Additional Qualifying Criteria : Bidder should have completed the following in last 03 years

ending last day of the month previous to the one in which tenders are invited:

i. Minimum one (01) successful ERP Microsoft Navision 2016 implementation in CPSE

/Government Department/Company for minimum 50 users.

ii. Minimum 03 years of post-implementation experience of NAV ERP in CPSE/ Government

Department/Company for minimum 50 users. (Copy of Letter of Awards/ PO to be attached

along with certificate of successful completion.)

iii. The bidder should be a direct System Integrator/ Implementation Partner of Microsoft. The

bidder should submit an authorization letter from Microsoft to bid in this tender and to the

effect that Microsoft shall support the System Integrator/ Implementation Partner.

iv. The bidder should be a registered organization under the Company’s Act 1956/2013 with

minimum existing period of 03 years. – Attach Copy of Company registration certificate under

Company’s Act – 1956/2013.

v. An affidavit to the effect that the bidder has not been black listed by any Central Government

/ State Government / PSU / Any other Government Department/Company.

vi. The bidder should have their office in Delhi / NCR region. - Attach copy of certificate and

office address.


vii. Joint-venture / consortia of firms / companies shall not be allowed and the bidders should

meet the above criteria themselves.

B. Financial Strength

1. The Average annual financial turnover for last 03 years in software services shall be 10 crores. The

requisite Turn Over shall be duly certified by a Chartered Accountant with his Seal/ signatures and

registration number.

2. Net Worth of the company /firm as on 31st March of previous Financial Year, should be positive. The

bidders are required to submit page of summarised Balance Sheet (Audited) and also page of

summarised Profit & Loss Account (Audited) for last three years.

C. Technical Evaluation Criteria

Sl. Norms Basis of Marks Maximum

Marks

1. Company having experience of implementation of ERP Navision 2016 or higher version in PSU/Government Department/Company

For each PSU/Govt maximum marks is 4

each

For others 2 marks each

10

2. Bidder Should have an office in Delhi NCR. 05

3. Must be direct Microsoft Authorised Partner for MS Dynamics Navision. Vendor should have the capability & expertise to migrate & customize following Microsoft Dynamics product Payroll, EXIM(Export/Import), HRMS(Human Resource Management)

10

4. Experience of having successfully executed MS Navision for product bidded during last 3 years ending on 31.03.2017.

For each project maximum marks is 5

15

5. Turnover in last three years in Software Services

should be Rs. 10 crores or above. For first Rs.10 crores maximum marks is 5

and additional 1 mark for each additional Rs.2

crores turnover.

10

6. Demo of the software (date will be notified later)

NAV 2016 Demo (15 minutes)

Power BI (Business Intelligence) (15 minutes)

Payroll (15 minutes)

EXIM (15 minutes)

HRMS (15 minutes)

Partner Solution approach/ Road Map/ Business

Process Re-engineering (15 minutes)

Presentation and resolution of general

queries

10

10

10

5

5

10

Total 100


D. Tie of Marks

In case of tie, the following sequence shall be adopted for selection :

1. The company having more number of implementation of Microsoft Navision 2017 in Government/PSUs

2. The company having longer experience will be given preference based on the year of establishment.

E. Weightage

Vendor securing less than 60 marks in aggregate as per the above criteria will not be considered. Financial Bid

will be evaluated only for those vendors who are qualified as per eligibility criteria.

70% weightage would be given to the technical bid and 30% weightage would be given to the financial bid.

Technical score will be given as per the total marks obtained based on technical evaluation criteria. Proposal with

lowest cost will be given a financial score of 100 and other proposal will be given financial score which is inversely

proportional to their prices quoted.

For e.g. only two bids L1 & L2 are received.

L1’s Financial bid = Rs.30,000.00 and L2’s Financial bid = Rs. 3,50,00.00

Then, L1s Financial score is 100 and

L2s Financial score would be 100/35000*30000 = 85.71

The bidder securing the highest aggregate score after applying the respective weightage for technical and

financial parameters would be selected.


Annexure ‘4’

GENERAL SCOPE OF WORK

ERP packages cover all types of ERP packages / tools/ repository & code or any other types of required

licenses / database / engines / Payroll / EXIM etc. required during implementation up to the completion of

project shall be under the Scope of Work against this tender. The same will be the property of CEL after

successful handover.

The bidder’s scope of the work shall include but not limited to supply, installation, implementation including

customization and maintenance of ERP Microsoft Navision system at CEL. It will also include stabilization

period(Defect Liability Period) of 03 Months.

The bidder has to ensure the successful implementation of the MS Navision ERP System and the same shall be their sole responsibility. Any functionality not expressly stated in this tender but required to meet the requirement of the organization shallessentially be under the scope of the bidder and for that no extra amount shall be admissible

The bidder should clearly note that some functionalities may not come as an out of box solution from ERP

Navision system and the same may be required to be customized as per needs of the organization and the

same shall be provided by the Bidder at no extra cost to CEL. Accordingly, the bidders are advised in their

own interest to fully acquaint themselves and understand the requirements and expectations of CEL, whether

or not clearly expressed in this tender before submitting their tender.

The brief and indicative functional requirements and other functions at a broader level have been mentioned

in the tender. However, the successful bidder has to cover all the processes of CEL and its present and future

subsidiaries and Joint Ventures under the Scope of Work against this tender.

Installation Documents with each and every screenshots of installation process, Configuration and

Customization Documents, Training Materials, Technical Documentation and User Manuals, Operator‘s

Design Documents etc for all the applications delivered shall be made available in both soft and hard copy

and provision should also be made for an on line context sensitive help menu. The Configuration for each

module to be delivered along with user manuals.

The bidder shall provide all the implementation and maintenance services required for successful

implementation and uninterrupted operation of ERP Microsoft Navision System at CEL in conformity with this

tender and Applicable Laws, including but not limited to:

a. supply, install, implement, configure, test and commission Microsoft Navision Software on Servers,

identify, review, discuss with CEL and finalize business processes to be included in ERP Navision

System, design, develop, implement, test, trial run, commission, migrate data from legacy system, Go-

Live, Rollout, Stabilize, perform trial operation, commission, put the complete ERP Navision System

into successful operation and handover ERP Navision System to the CEL (“Implementation Services”);

b. preparing, discussing and finalizing various documents including Administration Manual, User

Manuals, Operation and Maintenance Manual, Standard Operation Procedure, Standard Maintenance

Procedure, etc for ERP Navision System and Database;

c. providing required reports documenting the operation and maintenance of the System, including but

not limited to the Daily Reports, Monthly Reports and Annual Report;

The only exclusion from the scope of work is supply of Hardware. Except for specified exclusion in this

Clause, all other services required to implement, administer, maintain & upgrade the ERP Navision


2017system as per standard of performance described are included in the scope of Services of bidder.

However further changes in hardware/requirement may be suggested by the bidder.

The bidder will implement and maintain the ERP Navision 2017 system in such a manner so as to minimize

operating cost and maximize the system availability.

The bidder’s scope of Services also includes all temporary work, ancillary work, enabling work etc including provision of tools & software required for performing Services

The bidder’s scope of Services shall also include all such services which may not have been specifically mentioned in this Contract or the Technical Specifications but whichmay be necessary for the successful fulfillment of Contractor's obligation under this Contract as per Good Software Design and Engineering Practices and such services shall be performed by the Contractor without any additional cost to the CEL.

The bidder shall ensure the Application Software is bug free and for this purpose, shall provide the support &

services: a) The vendor shall correct any faults and failures in the software and shall correct the software

immediately. b) The bidder shall ensure that faults and failures intimated by CEL as above are diagnosed and

repaired on priorities. c) All changes/modification generally adopted hereafter by the bidder for application

software system similar to that supplied as per the roadmap shall be made to the system at no cost to CEL.

The bidder must submit department/division wise all activities/processes of each and every functional

requirement as also mentioned in the tender clearly mentioning which activity will be covered under which

module.

If the bidder chooses to audit the existing ERP system of CEL then the cost of auditing should be mentioned

separately in the price bid.

OEM Support Commitment: OEM support commitment is required for entire contract period and extended

contract period (if any) without any extra cost to CEL. Bidder will submit the undertaking in the technical bid in

this regard.

The bidder shall ensure to depute experienced Consultants for ERP Navision each during Roadmap,

Realization, Final Preparation & Post Go Live phase on mutually agreed dates at CEL site for ensuring

smooth & proper implementation of the ERP system at CEL.

Training: Vendor will provide operational training of the software to concerned staff. An extensive functional

training of operations, administration etc.will be given to officials of IT Department of CEL.

ERP CUSTOMIZATION AND CONFIGURATION

CEL understands the need for adopting the process re-engineering and best practices as built into Microsoft Navision ERP system with as far as possible minimal custom developments. Hence CEL requests for provision of minimal custom developments as necessitated by statutory and / or industry specific business critical requirements as and where not supported by Navision ERP standard software. Such developments would, however, be in accordance to the allowed provisions in the software.

As far as possible, all the requirements mentioned in this document should be met by the core applications comprising the latest versions of the Navision ERP system, including functionalities such as business intelligence. However, customized solutions may be employed to support the desired functionalities- only after an explicit permission from CEL.

The development objects are as per Scope of Work - FRICE (Forms, Reports, Interfaces, Customization objects, Enhancement Workflows) required to address various requirements specified by the scope of this tender. However, it is recommended that the bidder has to work out the appropriate number of total ‘Development objects’ based on the business requirements. No extra charge will be entertained on this account.

The customization scope that is covered as part of the overall scope of work defined as follows:


a. Internal and Statutory Reports: Estimated customized reports for internal and statutory requirements

shall be carried out as part of the defined scope of work. However, Bidderto arrive at appropriate number of reports required to address various requirements specified by the scope of this tender.

b. Enhancement Development Scope: Critical / statutory business requirements, not supported by ERP

standard System, may require to be developed using programming language of Navision ERP

software. Enhancements, if any, may be carried out by using ERP recommended methods like User /

Field Exits. Precise nature of these requirements will need to be ascertained during the

implementation in the Blueprint stage.

c. Reports and Forms Development Scope: CEL will strive to adopt, as much as possible, from the

standard reports provided by ERP. Emphasis will also be made to adopt the standard reports as

provided from Business Information Warehouse. However, the use of custom developed reports

would ideally be limited to only the critical/statutory reporting requirements that are not well

addressed in the standard ERP System set.

d. Reports from Business Information Warehouse: CEL would like to utilise as much of the standard

reports possible to minimize the development effort. Keeping this in view, Bidder will be required to

activate all the standard provided models against the main functions under implementation.

Development of Custom Info cubes and reports from the BI apart from the standard content provided

by ERP.

e. Data Conversion and Data Extraction Scope: Data conversion is always a critical aspect of ERP

implementations in organizations operating legacy packages across functions and locations. The data

of the past years would have to be migrated to the ERP system including all open transactions and

key data sets deemed essential for a successful Go-live.Successful bidder is responsible for data

extraction. The cost of which is deemed to be included in the quoted cost.

f. Data Migration: The Bidder shall ensure that data migration is complete in all respects and the

activities are completed in time so that all the requirements of implementation are fulfilled.

Data migration including entry and validation of legacy data, and porting will be the responsibility of the

Bidder. The bidder needs to migrate complete legacy records available in electronic format. Data shall be

migrated from the current application and media to the new application prior to the ‘go-live’ of the respective

location.

The bidder needs to do the following on data migration from the existing legacy systems and/or data stored

otherwise but not limited to:

Design the data migration & acceptance methodology and plan

Risk Identification and Mitigation Plan for Data Migration

Mapping of the data

Identifying the data gaps

Perform data cleansing for incorrect/ incomplete data

Providing templates for data collection

Extraction and Loading of the data

Listing of errors during data migration

Corrections of the migrated data during Data Quality Assessment and Review

Final porting of the data into the ERP system

Testing and obtain sign off on migrated data

Training and facilitating CEL team


The tool / utility for performing data migration must be designed by the bidder after adequate study of the data to be migrated.

g. Data Assessment: The study of the source/legacy systems must provide comprehensive insights into the content, structure, quality and integrity of the source/legacy systems.

h. Risk Identification and Mitigation Plan for Data Migration: The bidder shall identify all risks associated

with the data migration and enumerate mitigation measures and prepare a Risk Identification and

Mitigation plan for Data Migration. The plan must address the contingency measures to be adopted

during the event of a data migration failure. It must also clearly specify measures to be taken to

prevent data loss. It may be preferable to consider migration of data to a backup system at the same

time as the new system to address data loss due to system failures.

i. While carrying the upgradation process bidder has to fully comply with applicable laws, including

without limitation, regulations on data protection, protection of consumer and user rights, honour and

privacy. For all purposes bidder shall be solely responsible for the migrated material contents,

regardless of their format. The bidder shall compensate CEL in case of any loss caused to it during

the data migration. The bidder shall also indemnify, defend and hold harmless CEL from any claims

whatsoever, related to the upgradation process of ERP Microsoft Navision.

j. Data Mapping: Since there would be significant difference between existing database table structures

and database table structures of new application, there must be mapping done between existing

tables and proposed tables and data be made compatible for migration into new tables. A

comprehensive data mapping exercise must be undertaken by the bidder before embarking on data

migration. A good data map will detail an in-depth cross referencing of all mutual fields across the

source system and the target system.

k. The bidder shall be responsible for migration of operational data as required, including financial

transaction data such as ongoing contracts, employee transaction data etc.

l. In the event of any gaps in data migration, the bidder shall discuss with CEL, document the findings

and get it signed-off from CEL.

m. Bidder shall run mock data migration tests to validate the conversion programs that have been

written.

n. Bidder shall validate the data before uploading the same to the production environment.

o. Bidder shall support in conducting the acceptance testing and verifying the completeness and

accuracy of the data migrated from the legacy systems to the proposed solution.

p. Bidder would develop all the requisite data conversion programs for migrating to ERP system. CEL

core team will provide the data but the data transfer in the required format including conversion and

uploading into New ERP system will be the responsibility of the bidder.

q. The scope of customization would also include, but not be limited to, the following

Customize as additions / extensions, modifications or workarounds

Provide Enhancements or add-ons as required to mitigate functionality gaps

Customize templates as appropriate

Design & preparation of test script, test data, trial run and arranging acceptance testing of all

modules.

The bidder must ensure that the all components adhere to flexibility, interoperability, usability, availability, manageability, security and integration standards

r. The software package will need to meet the entire business process requirements of CEL as per scope of this tender document.


s. The bidder has to ensure the successful implementation of the ERP and the same shall be their sole

responsibility. To the extent they do not meet the business processes, the software will need to be

appropriately configured, customized or extended to incorporate functionalities, features and

processes to the satisfaction of CEL team formed specifically for this purpose.

t. The Bidder will need to carry out, among others, the following activities:

It would be the responsibility of the bidder to prepare the Business process study (“As Is”) and

recommend the best practices (“To Be”) so as to identify the amendments to be made in the ERP

System.

Explain best practices available in ERP System and how these best practices going to affect the existing

business processes.

Identify areas of differences between the best practices and the current business processes of CEL

including redundancies & duplications, inconsistency in its current business process.

Prepare a project-plan with detailed activity schedules and a time-bound action plan for the Customization

and Configuration of ERP system.

Assist to design all desired access security as per the standards and requirement of CEL and data

validation controls.

Document the configuration done and prepare user manuals for maintenance of the configuration / customization and training documentation. In addition, the Bidder should ensure complete documentation of all configuration settings, other activities, Interfaces and their steps / stages involved in the implementation with the support of the project team. Bidder shall prepare the business process documents, end-user manuals and training documents and other needful documents.

u. The bidder should note that irrespective of what has been mentioned by the bidder in its bid or elsewhere,

CEL will accept only qualified and experienced personnel and the bidder has to submit the C.V of all

personnel planned to be deployed for this project. No person could be deployed for this project without

specific approval of CEL. CEL may even take personal interview of the candidates before deployment.

The same condition will apply in case of replacement also. Similarly, if the performance of the deployed

personnel is not found satisfactory, CEL at its own discretion may ask the Bidder for replacement. The

minimum qualification/experience of all consultants should be

Sl Minimum Qualification and Experience

1 Minimum Qualification and Experience BE / B.TECH / MBA / MCA/ CA/ ICWA degree with ERP

NAV Certification and minimum 7-8 years of total relevant experience of ERP NAV

Implementation. He should have successfully completed at least three-four (3-4) ERP NAV

implementations. He should have knowledge of cross-functional processes.

v. Bidder shall deploy sufficient additional manpower, at no additional cost to CEL, following the CV approval process as provided in Contract, if required to complete the Services within time for completion of Services specified in the Contract.

w. Deputation of sufficient manpower at CEL premises to resolve day-to-day problem with due back up

support from the bidder’s office to be supported electronically/ telephonically or otherwise. This will

include all support services including getting ERP updates, notes and patches for all ERP licenses,

and bug fixes, issue resolution in respect of the implemented System (including customized solution,

add-on solution, reports, interfaces, etc.). Bidder has to depute sufficient manpower at CEL premises

to meet the SLA till stabilization period of 3 months after Go-Live.


x. The personnel(s) provided by the bidder under this contract will not be the employee(s) of the CEL and

there will be no employer-employee relationship between the CEL and the personnel so engaged by the

bidder. The bidder shall be solely liable for paying monthly wages/salaries and other admissible

allowances to the personnel and CEL shall in no way be responsible for meeting any kind of expenditure

on salaries etc. to these personnel(s). The bidder shall be solely liable for compliance of all statutory

labour laws/regulations in force and any contravention of the same or any dispute arising there from shall

be the responsibility of the bidder and CEL shall in no way be responsible for meeting any obligation and

liabilities from financial/legal implications of the bidder or any other liability arising there from.

y. Subcontracting :Bidder shall not subcontract any portion of the Contract. However, ERP Software

License shall be procured and supplied by bidder from Microsoft.

z. Confidential Information: The bidder shall keep all the information (including documents, data,

technical information or other information provided directly or indirectly) in connection with this

Contract confidential and shall not disclose to anyone without the written permission of CEL.

INTEGRATION

A list of current IT environment is shown below. Bidder to specify any modification/replacement needed in any case.

CEL Technical Set up

The CEL infrastructure at in-house sever room consists of:

a) Hardware and Communication Architecture

Hardware : ERP Navision 2009 is currently running on IBM server X3650-M3 and X3400 for testing any

new developments. The Server OS in present live system will not be less than Win 2008 R2 Server, and

48 GB RAM. The company's client architecture runs on different version of windows like Windows-

XP/Windows 7 professional and windows 10 Professional 32/64 Bit .

Communications Network:CEL has an established network at production unit at Sahibabad, Ghaziabad,

UP which connects all resources. All CEL production divisions have LAN and are connected to Sever via

local intra-net

Database: CEL is currently using SQL 2008 R2 (Microsoft SQL Server Management Studio (100 50 1600 1

) as a backend for the NAV 2009 ERP.

Office Automation: Standard software for office use is Microsoft Office.

Mailing System: The Company is using G-Suits emailing service for its mailingservices.

Biometry Machines for attendance of Employee

b. Software : The bidder should inspect the all existing infrastructure including data centre, network connectivity, security, firewall, workstations etc. and suggestappropriate solution including additional requirement (if any) for smooth running of the Navision ERP system (complete tender for required infrastructure to be submitted in the technical bid). The system should be designed to remove all single points of failure. The system should provide the ability to recover from failures and should also provide clustering features, thus protecting against many multiple component failures.


c. Procurement, installation and commissioning of hardware will be done by CEL based on the recommendation

by the bidder. Configuration of the hardware for Microsoft Navision ERP system will be the responsibility of the bidder.

d. CEL is currently using various applications and intends to continue them. Hence, the bidder shall develop interface with the existing application along with data. However, bidder to furnish in technical bid details of applications that will be replaced by ERP and those applications for which interface with the ERP system would be provided.

e. The Bidder shall assess and evaluate the total requirement and any item which is not indicated in this document but required for implementation shall be under scope of Bidder at no extra cost to CEL.

f. The bidder shall accept and sign all the tender documents by their authorized signatories.

Annexure ‘5’

FUNCTIONAL REQUIREMENTS (BRIEF AND INDICATIVE ONLY)

The following functional requirements are in brief and indicative only and the successful bidder has to cover all the

processes of Central Electronics Limited and its present and future branch offices all over India :

A. Finance Module along with Record to Report

Functional Scenarios Process Group

Financial Accounts Complete Financial accounting of business/all type of Purchase, Sale, Stock

Transfers among H.O., Branches with all taxes

Accounts Payable Bill-wise Payment/Partial bill wise payment

Ageing of the Bill which is to be paid daily

Expenses booking

Foreign Currency Invoices

Bank Reconciliation

Booking of Bank Charges

Cash Management Services

Advance Payments & Adjustments

Ageing Report (overall)/Group-wise

e-Payment integration

Accounts Receivable Forex Gain/Loss

Foreign currency collections

Sales & Collection from one time customers

Sale & Collection from Scrap

Ageing Report

Bill-wise receivables/adjustment of advance receivables

General Accounting Inter-group reconciliation

Provision entries for bad & doubtful debts

Journal entreis

Workflow for Journal Voucher posting

Special Approval process


RTGS/Cheque Printing through system

Booking of bank charges

Cash Management Services

Workflow for Master Data Introduction

Multiple Dimensional Trial Balance – Customer, Vendor, Employee, Service

Vendor, Asset, SD/EMD vendor

Segment Reporting

Group Reporting

Financial Statements - Schedule VI reports, Balance sheet, Profit/Loss, Notes to

Accounts, Cash Flow Statement, CIF, COGS reports for auditing

Ledgers & Sub-Ledgers, Write-offs

GST Compliant

Costing & Valuation Project Costing Module, Rejection Module & sub contract module

Generation of cost sheet : product-wise/division-wise basis

Reconciled reports of Consumption of material, consumable stores, spares & tools :

product wise/item-wise for any period

Costing of material consumed at site

Product-wise primay& secondary packing cost of material to be incorporated in

BOM

Variance Analysis Report

Cost Center Accounting – Allocation of Overhead and Indirect Expenses

Profit Center Accounting

Profitability Analysis

Project wise analysis

Budgeting Annual Business Plan

Monthly forecast

Expense budgeting

Budget Vs. Actual Analysis

Treasury & Risk

Management Module

Cash Flow Analysis

Cash Flow Forecast

Fixed deposits with banks

Bank Guarantee/Letter of Credit

Investment Activities

Interface with bank for payment activities

Taxation Goods & Service Tax (GST) for Domestic and Import Inbound Transactions

Goods & Service Tax (GST) for Domestic and Export Outbound Transactions

Excise & VAT

TCS


TDS (including filing of returns)

Custom Duty in Indian Currency (Rs.)

Asset Accounting Asset Capitalization

SLM Depreciation

Retirement/Scrapping of Asset

Physical Verification after adjustment in inventory

Tagging of Assets

Assets Under Construction/Capital work-in-progess

Fixed Assets Register

Maintenance of Fixed Assets

Insurance of Fixed Assets

Vendor Management Vendor Management Functionalities with capability of sending notification to

vendors through e-mail/SMS

Voucher entry Approval process for vouchers (Single/Multi line), Purchase Invoices, Indents etc

MIS Reports Generation of Real time Dynamic MIS Dashboards for CMD and all divisional

heads

Generation of MIS reports pertaining to Stock Position of

Products/Process/Service/Cost under all combinations and Stock in Hand for

financial purposes, Target / Flash Reports etc. and status of pending Purchases

Invoices

Generation of MIS reports pertaining to Sales, Commission on sales from Head

Office, Sales Tax, Hot Selling Products, etc.

Generation of MIS reports on Sundry Debtors – age wise.

B. Sale & Marketing, Purchase and Warehouse

Software to cater to end to end solution of sales management processes from selection of vendors, placement

of orders, delivery, stores, handling, distribution, retail/whole sale/export sales, cash/credit card/cheque/DD

collection, dispatch, packing and shipping, generation of reports for MIS, finance etc.

Purchase Item/Category/Department/State wise Vendor Management

(Supplier Master capturing all Supplier related information like Supplier

Name, Address, Contact detail, Women Entrepreneur, Photo of Supplier,

National / State Awarded, PAN, TIN, CST, WCST, MSME, SSI, Bank

Account Details for Online Payment with State from where the supplier / Type

of Merchandise belongs to; this state may be different from operating address

etc.)

Purchase Authorization of Purchase Order payments on the System based on delegation

of Financial Powers.

Quarterly Supplier Wise/Item Wise/ Buyer Wise report of Sale, Stock and

Slow Moving Items.

Purchase Requisition and Approval Mechanism

RFQ and Quote from multiple supplier

Comparison of Quotation with landed cost

Complete Indent Tracking till material receipt

Service Purchase Order Management


Import Purchase as per GST compliance

Purchase Inventory Level maintenance through reorder / maximum / minimum level

Purchase & Ware house Tracking System of purchase orders like Quantity, Validity period, date of

delivery schedule to be displayed in annexure to PO etc.

Ware House Tracking of finished items (Purchase order wise) right from the ware house

gate, Quality check, rejection, account of rejection & return expenses, invoice

generation, Pass for payment, transfer to Point of Sale, Sale, Sales Return,

Return to supplier, accounting for return to supplier expenses.

In all Modules Supplier wise List of Purchase Order (Quantity, Value)

Supplier Wise, Purchase Order Wise Rejection

Supplier Wise Product Wise Stock showing quantity and value

Supplier wise product database & ranking system.

Supplier wise Procurement Frequency

Supplier Wise/ Buyer Wise Age Wise Stock Reports

Ware House

Supplier Performance Evaluation System Based on the Time delay in delivery

of Finished Goods, Quality of Finished Goods, time period for Sale of the

goods

Monthly, ‘Item Wise Balance Stock’ with code nos. & quantity left in stores to

keep track of the further purchases of slow moving items.

Gate Inbound and Outbound gate entry process

Ware House Management of goods received on Consignment Basis, its sale, sales statement

to suppliers through email/hard copy and payment to suppliers on sale of their

goods.

Linkages of procurement, sale & stock modules with finance module for

maintenance of books, generation of product/ department/ profit center wise

profitability & expenses for identifying loss making products/unit. Stock

taking at franchise location.

Raw material issue / receipt / returns / rejections and consumption and

generation of cost of production.

Ware House & Sales Inventory level updation through online transfers from stores & vice versa

Sales Cash Sales / Discounted Sale/ Credit Sales through ISD/ Export (Packing &

Shipping Sale / Exhibition Sale should be segregated. Accounts of Sundry

Debtors should be maintained.

Sales Complete Stock accounting for merchandise issued through challan / Approval

Memo/Own Consumption

Sales Complete Financial / Stock adjustment in case of sales return with Reason/

feedback from the customer for various reports for quality check dept.

Sales Capture and analysis of Customer data at the time of sales for sales planning &

forecast, customer loyalty, footfall & minute by minute sales pattern.

Sales In case of Export Sale (Packing & Shipping) we should be able to get Shipping

order wise/ Country wise Sales Data

In All Modules In Supplier Master there should be provision for flag on/off at 7-8 user level.

The purpose of the above flags is : if any of the users have any pending matter

with a supplier, then no further transaction such as generation of purchase

order, release of payment should be allowed without an action requiring to

clear the flag(s)

Purchase Department wise / Value per item Wise, Restriction on Generation of Purchase

Order (Own Purchase)

In All Modules History of visits of a supplier may be recorded.


A terminal at the entrance of buying/stores/Finance/Showroom to register the

visits of suppliers / generation of gate pass

Manufacturing BOM, Production Planning, Production Orders, Capacity Planning,

Consumption & Output Control, Routing

Job Work Sub contracting, Job work, Bills to be formatted in ERP as per standard /

customized formats.

Quality Quality Inspection tracking, Quality related reports

Business Intelligence Business Analysis

Revenue Analysis

Account Receivable

Account Payable

Inventory Analysis

Sales order Analysis

Sales Dashboard

Revenue Target Vs. Actual

Revenue Growth YoY

AR DSO (Day Sales Outstanding)

Overdue Open Order %

Gross Margin Trend

Finance Dashboard

Revenue Vs. Margin

Direct and Indirect Expenses Vs. Budget

Profit & Loss Statement

Balance Sheet

Liquidity Ratio

Cash Flow

C. HRMS Module

Employee Master Data

Payroll Management

Time Management (Time office)

Leave Management system

Establishment section

d. Integration with third party applications including Government e-services, e-challan preparation, various

regular return filing on Government portal like Income Tax, TDS, GST, PF, ESI, Sales Tax and Excise under

relevant module in the required formats in compliance with above portals.

e. Additional Navision Reporting – 40 documents or reports to be considered apart from the standard reports

available in Microsoft Dynamics NAV 2016


f. Operational Support – 3 months post live support for stabilization will be included in tender cost and AMC will

start after 3 months of post live stabilization

g. Any change in tax laws & Accounting standards should be incorporated in ERP in compliance with IFRS/INDAS

All above features are compulsory features and any proposal which does not comply with the same is liable to be

rejected.


ANNEXURE -6

TENDER DOCUMENT FOR UPGRADATION OF ERP MICROSOFT NAVISION 2009 to 2018 OR LATEST VERSION & ANNUAL

MAINTENANCE SUPPORT

GENERAL TERMS & CONDITIONS OF THE TENDER

1. The response to the present tender will be submitted by way of two stage bidding process. The technical details with

the relevant information/documents/acceptance of all terms and conditions strictly as described in this tender

document should be submitted. If short listed, the Financial Bid of the vendor will be opened.

2. Bids should strictly conform to the specifications. Bids not conforming to the specifications will be rejected summarily.

Any incomplete or ambiguous terms/conditions/quotes will disqualify the bid. Application and documents duly sealed

and signed are to be submitted as a token of acceptance of all terms and conditions. All envelopes must be sealed

and super scribed with the Tender No. & date mentioning “Supply, Installation, and Implementation & Maintenance of

ERP Microsoft Navision 2017 /latest version”. The name and address of the bidder must be indicated on the

envelope. Technical Bid & Financial Bid should be enclosed / submitted in separate envelope & both the envelopes

should be enclosed in a bigger envelope.

3. CEL reserves the right to accept/reject any or all Bids without assigning any reasons there for. Any additional set of

terms and conditions from the bidders are not acceptable to CEL.

4. The bidder(s) who do not qualify in the technical bid will not be considered for financial bidding. Bids must remain

valid and open for evaluation according to their terms for a period of at least 03 months from the date/time of

submission of Bids. Bids valid for less than 03 month are liable to be rejected.

5. While carrying the up gradation process bidder has to fully comply with applicable laws, including without limitation,

regulations on data protection, protection of consumer and user rights, honour and privacy. For all purposes bidder

shall be solely responsible for the migrated material contents, regardless of their format. The bidder shall compensate

CEL in case of any loss caused to it during the data migration. The bidder shall also indemnify, defend, and hold

harmless CEL from any claims whatsoever, related to the up gradation process of ERP Microsoft Navision.

6. The personnel(s) provided by the bidder under this contract will not be the employee(s) of the CEL and there will be no employer-employee relationship between the CEL and the personnel so engaged by the bidder. The bidder shall be solely liable for paying monthly wages/salaries and other admissible allowances to the personnel and CEL shall in no way be responsible for meeting any kind of expenditure on salaries etc. to these personnel(s).The bidder shall be solely liable for compliance of all statutory labor laws/regulations in force and any contravention of the same or any dispute arising there from shall be the responsibility of the bidder and CEL shall in no way be responsible for meeting any obligation and liabilities from financial/legal implications of the bidder or any other liability arising there from

7. The bidder or any personnel deployed by the bidder shall not use CEL’s premises, properties, fixtures, fittings, etc. for

any purpose other than those expressly provided in the contract. The bidder shall indemnify CEL against any loss to

its property/ employee due to any act or omission on part of the bidder or any personnel deployed by the bidder.

8. In case of theft of any material takes place at CEL on account of the negligence on the part of the personnel

employed by the bidder, it would be liable for such lapse and the amount, if any, would be recovered by CEL from the

bidder while settling the bill. The bid document (including Annexure) must be signed by the Authorised Signatory (ies)

with Seal and the complete set to be put in a separate sealed cover as mentioned above.


9. No consideration will be given to bids received after the time stipulated above and no extension of time will be

permitted for submission of quotation.

10. Tender Document can also be downloaded from CEL website www.celindia.co.in. All tenders must be accompanied

by the earnest money(EMD) in the shape of DD for Rs.2,00,000/- at the rates and in the form prescribed in the tender

document

11. EMD shall not be accepted by cheque/cash. It should be in the form of Demand Draft payable in favour of Central Electronics Ltd, Sahibabad, payable at Sahibabad.

12. Demo of Software: Bidder has to arrange a demo of the software at site after qualifying in the Technical Bid. Date will

be intimated to the qualified bidders later on.

13. In case date of opening the tender happens to be holiday, the tenders will be received and opened on the next

working day at same time.

14. All terms and conditions shall apply as specified in the tender. Any form of canvassing/lobbying/influence/query

regarding short listing, status, etc will be a disqualification.

15. If any further clarification is required , please get in touch with AGM(MMD) within ten days of tender notification date,

after which no such communication will be entertained:

16. The bidder shall bear all costs associated with the preparation and submission of the bid, attending bid meetings and

visiting sites, if required and or any other locations in connection with bidding and CEL will in no case be responsible

or liable for these costs regardless of the conduct or outcome of the bidding process.

17. Bids submitted by bidders shall remain valid for the acceptance of CEL for a period of 90 days from the date of

opening of the techno-commercial bids.

18. Tender may be submitted on or before date.05-01-2018.by 1500 hrs. (IST) at the office of the Asstt. General Manager (MMD), Central Electronics Limited, Site-IV, Industrial Area, Sahibabad – 201 010, Distt. Ghaziabad (UP). Phone : 0120 – 2895144/45. The tender may also be sent by post to the above address so as to reach the above address by 05-01-2018 by 15:00 hrs(IST), however, CEL does not take any responsibility for loss of application in transit in such case. Tender sent through Telegram, Telex, Fax or E-Mail will not be considered. Technical Bids will be opened in the presence of the bidders or their authorized representative at 1530 hrs (IST) on 05-01-2018.

19. All disputes and differences of any kind whatsoever arising out of or in connection with this purchase order shall be referred to arbitration. Sole arbitrator shall be nominated by the CMD, CEL. The Indian Arbitration and Conciliation Act, 1996 and any statutory amendments or re-enactment thereof, rules made there under and for the time in force shall be applicable to the Arbitration. The venue of such arbitration shall be at Delhi.


ANNEXURE -7

COMMERCIAL TERMS & CONDITIONS OF THE TENDER

1. Must qualify as per eligibility criteria. No deviation from specification/scope of work, Term & Condition of

Tender allowed. Quotations having deviation are liable to be rejected.

2. Terms of Price : The offer should clearly indicate the price and taxes separately. No TA/DA expenses and

out of pocket expenses will be reimbursed by CEL.

3. Taxes and Duties : The taxes and duties are to be clearly mentioned, if any.

4. Payment terms : No Advance Payment will be released along with the purchase order.

The payment will be made as mentioned below. The bidder should submit the bills to the AGM (Finance/MMD) office

that have issued the relative Purchase Order. The bill will be processed and Payment will be made through NEFT

transfer. Account details for payment through RTGS/NEFT, Name of Bank, Name of Branch, IFSC Code, Account

No. etc to be submitted by the bidder along with technical bid (Form for the same is already enclosed and part of

Technical Bid) .

The payment to the selected bidder for the performance of the works under the Contract will be made by CEL as per

the guidelines and conditions specified herein. The payment will be made on completion of all works and on fulfilment

by the selected bidder of all his liabilities, subject to acceptance by CEL, under the Contract.

Sl. Description of various stages of task Stage-wise Payment

a) After release of work order to the successful bidder against submission of BG of the price bid amount valid for the entire project period including one year of warranty period

15% of value of total Work order amount

b) Supply and installation of ERP software, submission of “Business Blueprint document” and “GAP Analysis Report”


c) Go-live for all modules, Training for the Admin – system level, Top Management and end users, User Acceptance Testing and Report


d) On successful completion of STABILIZATION PERIOD of

60 days which will start from the date of successful go-live

of complete system after CEL submits satisfactory report of

go-live at all location of CEL as per tender.


e) After 30 days of completion of stabilization period as in

sl.no. (d) above


f) After 1 year from the date of finalisation of Balance Sheet

from ERP Navision by CEL against Performance Bank

Guarantee of equal amount i.e. 10% of value of Work order


5. BREP will be decided after the PO is allocated to successful bidder and payment will be given after submission of

Delivery Chillan and Invoice copy

6. In case of failure to attend job/deputation of consultant resulting in delay in stages as per order will invite penalty of

1% of contract value per week which will extend to not exceeding to 10% of P.O. value in a year.


7. One techno functional consultant for AMC to be appointed on regular basis for at least 12 man days in a month on on-

site attendance basis for the entire period of AMC and payment will be released on monthly basis..

8. Earnest Money amount of Rs. 2,00,000/- in the form of demand draft/FDR favouring Central Electronics Limited and

payable at Sahibabad and valid for 3 month to be submitted along with tender documents. No interest shall be

payable on the earnest money deposited by bidder/tenderer. The earnest money may be deposited through

TT/SWIFT into CEL’s account with SyndicateBank. The details of account are as below :

Beneficiary Name: Central Electronics Limited

Beneficiary Account Number/IBAN: 87761250000014

Beneficiary Bank RTGS/NEFT Code: SYNB0008776

Beneficiary Bank Name: Syndicate Bank

Beneficiary Bank Address: Sahibabad Branch, CEL Complex, Site IV,

Sahibabad 201 010 (UP) INDIA

The earnest money (after deduction of bank charges, if any) of unsuccessful bidder/tendered will be refunded within

one month of finalization of tender. The earnest money of successful bidder would be converted into security

deposit and would be returned (after deduction of bank charges, if any) to the bidder after 2 months of successful

completion of work at stage (d)

9. CEL reserves the right to reject any or all tenders/quotations/bids received or accept any or all tenders/quotation/bids

wholly or in part or to modify the order without liability for any compensation and or claim of any description.

10. Exit clause –If CEL wants to withdraw the tender at any stage, the bidder who will be awarded with the contract will be

compensated up to a maximum of 5% of the contract value as decided by the CEL management.

11. Opening of Tender: Technical Bids will be opened on 05-01-2018 at 1530 hrs (IST. The date of

opening of price bids would be fixed after evaluation of the technical bids. Price bid of only those

bidders would be opened who qualify the technical bid. The date of price bid opening would be

intimated to the eligible bidders (qualified in the technical evaluation) in advance.


Annexure ‘A’

TECHNICAL BID FORMAT

PROFORMA FOR SUBMISSION BY TENDERER

Tender no.:-C-2(b)/WC/902/214A/2017

Declaration: I/We hereby certify that:

1. All information and attachments submitted in this application are correct and true to the best of my/our

knowledge.

2. I/We are aware that any false information provided herein will result in rejection of the application and suspension

of registration.

3. I/We hereby accept all terms & conditions of the Tender document

Signature of Bidder with Seal

1. Name of the Bidder (Company Name)

2. Address of Corporate Office

3. Address of Dealing Branch Office

4. Telephone No.

5. Email

6. Contact Person for the Project with Mobile No. and Email

7. Type of Business

8. Any other name(s) Proponent is, or has been doing business under

9. Year of incorporation

10. Closest field offices to CEL, Sahibabad

11. Name of important clients/firms using the software Attach list

12. Bidder must be Microsoft Authorised Partner for MS Dynamics

Navision 2009 R2 and MS Dynamics Navision 2017. Vendor should

have a valid developer license for above software on its name along

with Payroll and EXIM

Bidder should conform with supporting

documents

13. No. of support consultants/Engineers in Delhi NCR

14. Call closure time (Response time)

15. Qualification & Experience of key person(s), who will supervise the

implementation.

Please attach the Resume of key personnel

16. Pan of the bidder

17. GSTIN No.

18. Bank Account No. with details of the Name of the bank, Branch

Address, Bank Code, IFSC Code etc.

19. Details of cost of tender document & EMD

DD should be submitted in favour of “Central Electronics Limited”

payable at Sahibabad

EMD (INR Rs.2,00,000/-)

Amount DD No. &

Date

Name of issuing bank


Annexure ‘B’

PRICE BID FORMAT

PROFORMA FOR SUBMISSION BY TENDERER

Tender No.C-2(b)/WC/902/214A/2017

S.No. Description Price inclusive of GST

1. License cost for on premise BI (5

named user)

1 Total cost of the project of up

gradation of ERP Microsoft Navision

2009 to 2018 or latest version

2. Total cost of AMC for at least 12

mandays in a month of a techno

functional consultant on onsite

attendance basis. Rate should be

mentioned in terms of per man day for

3 days.

3. Audit of existing ERP system of CEL



Annexure ‘C’

MANDATORY INFORMATION DOCUMENTS:

DETAILS OF SIMILAR WORKS

Sr.

No.

Name of Work for

which Experience

Certificate has been

submitted

Name of Client Date and No.

of Completion

Certificate

Type of Work i.e.

Implementation of

ERP NAV 2017

System

Running live

since date

1

2

3

If any detail is not mentioned in the Work Completion Certificate, documentary proof of detail is to be submitted and

uploaded on Tender Website along with the Completion Certificate.



Tender No.:-C-2(b)/WC/902/214A/2017

FINANCIAL DETAILS

MANDATORY INFORMATION DOCUMENTS:

1st FY

Rs. In Lakhs

2nd FY

Rs. In Lakhs

3rd FY

Rs. In Lakhs

2016-17 2015-16 2014-15

i) Profit/Loss

ii) Gross Annual Turnover of previous 3 financial years ending as on 31st

March of the last FY

iii) Average Annual Turnover for previous 3 financial years (Rs. In

Lakhs)= (a+b+c)/3

iv) Net worth (paid up Capital+Reserves) as on 31st March of last FY

Summarized Page of Audited Profit & Loss Account of previous five Financial Years duly certified by a Chartered

Accountants in practice, is to be submitted

Summarized Page of Audited Balance Sheet Figures for FY (ending 31st March of preceding FY), duly certified by

Chartered Accountants in practice, is to be submitted.

Signature of Chartered Accountant

with Seal and Membership No.

Seal and Signature of bidder


Annexure ‘D’

Dispatch No.................. Date: .....................

WORK EXPERIENCE CERTIFICATE FROM ...........................(CLIENTS NAME)

Name of Contractor____________________

1 Name of work / project & Location

2 Name and Address of the Clients

3 Agreement Amount

4 Cost of work on completion

5 Date of start

6 Stipulated date of completion

7 Actual date of completion

8

Amount of compensation levied for

delayed completion, if any

9

Type of Work: - “Implementation of

ERP Navision 2017 System”

10 Performance report Outstanding Very Good Good Poor

(a) Quality of work

(b) Resourcefulness

(c) Financial soundness

(d) Technical proficiency

(e) General behaviour

The Experience Certificate is to be submitted separately for each work duly signed by an officer not below the rank of Execut ive

Engineer / Project manager or equivalent for Govt. Work.

Date Name & Designation

Signature with Seal of issuing Authority


Annexure ‘E’

PERFORMANCE BANK GUARANTEE (Specimen only)

To,

This deed of guarantee made on this ….. Day……….. 2017 by............. Bank, having its registered/Head office at........ And

amongst all places a branch at.................... And wherever the context so requires includes its successors and assigns

(hereinafter called the SURETY) for the favors of and wherever the context so requires include it successors and assigns.

CELis placing the order for purchase is hereby called as "purchaser".

The Purchaser has placed an order no. ........... Dated the........... (Hereinafter called the 'Said Order') for supply &

implementation Retail Software Solution at the CEL offices in Delhi /NCR........... For the total value of Rs........ with M/s

_____________ ., a having its registered office at ............. and wherever the context so requires includes its successors

and assigns (hereinafter called to or referred to as 'The Supplier').

In terms of the order, the supplier is required to furnish the purchaser at his own cost a Performance Bank Guarantee

for an amount of Rs. ________ (equal to the 10% of the above total value) for fulfilling the conditions of technical

delivery in the purchase order towards guarantee against all defects for a period up to ________ (06 months from the

date of installation and acceptance thereof).

The surety at the request of the supplier agreed to issue a Performance Bank Guarantee in terms of the order. Further

the supplier and the purchaser have agreed that the supplier shall provide support free of cost as mentioned in the

warranty and guarantee clause.

We .............. (Indicate the name of the Bank giving the guarantee) do hereby undertake to pay the amounts due and

payable under this guarantee, without any demur merely on a demand from the purchaser stating that the amount

claimed is due by way of loss or damage caused to or would be caused to or suffered by the purchaser by reason of

breach by the supplier in any of the terms or conditions contained in the said order or by reason of the supplier's failure

to perform the order. (ANY SUCH DEMAND MADE BY THE PURCHASER SHALL BE CONCLUSIVE AS REGARDS THE

AMOUNT DUE AND PAYABLE TO THE PURCHASER UNDER THIS GUARANTEE).

We undertake to pay to the purchaser any money so demanded notwithstanding any dispute or disputes raised by the

supplier in any suit or proceeding pending before any Court or Tribunal or Arbitration relating thereto, our liability under

this present being absolute and unequivocal. The payment so made by us under this Guarantee shall be a valid discharge

of our liability for payment there under and the supplier shall have no claim against us for making such payment.

We .............. (Indicate the name of the Bank giving the guarantee) further agree with the purchaser that the purchaser

shall have the fullest liberty without our consent and without affecting in any manner our obligations there under to

vary any of the terms and conditions of the said order or to extend time of performance by the said supplier from time

to time or to postpone for any time or from time to time any of the powers exercisable by the purchaser against the said

supplier and to forbear or enforce any of the terms and conditions relating to the said order and we shall not be relieved

from our liability by reason of any such variation, or extension being granted to the said supplier or for any forbearance,


act or omission on the part of the purchaser or any indulgence by the purchaserto the said supplier or by any such

matter or thing whatsoever which under the law relating to sureties, but for this provision, have effect of so relieving us.

We shall not be discharged or released from the guarantee by any arrangement between the purchaser and the supplier

with or without consent of the surety or by any alteration in the obligations of the parties or by any indulgence,

forbearance whether as to payment time, performance or otherwise.

This guarantee shall not be affected by any change in the constitution of M/s ---------------- i.e. supplier by absorption

with any other body or corporation or other and this guarantee will be available to or enforceable by such body or

corporation also.

Unless a claim under this guarantee is made by the purchaser against us on or before (date of expiry of guarantee), all

the rights of the purchaser under this guarantee shall be forfeited and the bank shall be relieved and discharged from all

liability under this guarantee.

Notwithstanding anything contained herein:

a. Our liability under this Bank Guarantee shall not exceed Rs. ----------- (Rupees .................).

b. This Bank Guarantee shall be valid up to--------- and

c. We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if you

serve upon us a written claim or demand on or before--------------

DATED AT _________ (PLACE) THIS ________ DAY OF--------.

FULL SIGNATURE WITH SEAL OF THE BANK (SURETY)


Annexure-F

Format of Vendor’s data

1. Name of vendor

2. Registered Address

Postal Code Company’s Year of Establishment

Company’s nature of business

Company’s Legal Status

Registration No. Phone:

Fax No. Website:

Name of Proprietor/ CEO/Chairman

Phone/Mobile No.

Email id

3. Factory Address

Phone No.

Fax No.

Email id

4. Delhi/NCR Address (if any)

Phone No.

Fax No.

Email id

5. Correspondence Address

6.

Name of Contact Person for this tender

Designation

Date of Birth

Phone/Mobile no.

Fax No.

Email id

7.0 Sales Tax related information

7.1 TIN No.

7.2 L.S.T. No.

7.3 C.S.T. No.

7.4 Sales Tax Exemption No. (if any)

7.5 GST Number

8.0 Income Tax related information


I certify that the information given herein is correct to the best of my knowledge and belief. Signature of Proprietor/CEO/Chairman Seal of the company/concern

8.1 PAN No.

8.2 PAN reference no. (in case PAN applied for)

8.3 PAN Status (in case PAN applied for)

9.0 Excise duty related information

9.1 ECC No.

9.2 Range

9.3 Collectorate

10. Registration No. with Directorate of Industries

11. SSI/MSE Reg. No. (if Small Scale Industrial Unit)

(Please enclose certificate from DIC/NSIC along with Certificate from registered CA with value of plant and machinery)

12. Is MSE/SSI is ST/SC? Yes / No ( If Yes please enclose relevant certificate as proof)

13.0 Bank related information

13.1 Bank name

13.2 Branch name

13.3 Bank address

13.4 Bank phone no.

13.5 Bank fax no.

13.6 Bank MICR Code (9 digit)

13.7 RTGS-IFC Code

13.8 Account type

13.9 Account no.

13.10 Swift Code


Annexure – G

TENDER ACCEPTANCE LETTER

(To be given on Company Letter Head)

Date:

To,

………………………………………………

……………………………………………..

……………………………………………..

Sub: Acceptance of Terms & Conditions of Tender.

Tender Reference No: ……………………………………..

Name of Tender / Work: -

……………………………………………………………………………………………………….

……………………………………………………………………………………………………….

……………………………………………………………………………………………………….

Dear Sir,

1. I/ We have downloaded / obtained the tender document(s) for the above mentioned ‘Tender/Work’ from the web

site(s) namely:

………………………………………………………………………………………………………

………………………………………………………………………………………………………

as per your advertisement, given in the above mentioned website(s).

2. I / We hereby certify that I / we have read the entire terms and conditions of the tender documents from Page

No.1 to 21 (including all documents like annexure(s)), which form part of the contract agreement and I / we shall

abide hereby by the terms / conditions / clauses contained therein.

3. The corrigendum(s) issued from time to time by your department/ organizations too have also been taken into

consideration, while submitting this acceptance letter.

4. I / We hereby unconditionally accept the tender conditions of above mentioned tender document(s)

/corrigendum(s) in its totality / entirety.

5. In case any provisions of this tender are found violated , then your department/ organization shall without

prejudice to any other right or remedy be at liberty to reject this tender/bid including the forfeiture of the full said

earnest money deposit absolutely.

Yours Faithfully,

(Signature of the Bidder, with Seal)